HP LaserJet M1005 HP LaserJet M1005 MFP - User Guide - Page 99

Solving print-media problems

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● Do not use raised or embossed letterhead. ● The device uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for 0.1 second). CAUTION: Failure to follow these guidelines could cause jams or damage to the device. Solving print-media problems The following problems with media cause print-quality deviations, jamming, or even damage to the device. Problem Cause Solution Poor print quality or toner The paper is too moist, too rough, too Try another kind of paper, between 100 and 250 Sheffield, adhesion heavy or too smooth, or it is embossed with 4 to 6% moisture content. or from a faulty paper lot. Dropouts, jamming, or curl The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping. The paper has variability from one side Turn the paper over. to the other. Excessive curl The paper is too moist, has the wrong Use long-grain paper, or use the Less paper curl setting. grain direction, or is of short-grain See Reducing paper curl on page 100. construction The paper varies from side-to-side. Turn the paper over. Jamming, damage to device Problems with feeding Print is skewed (crooked). More than one sheet feeds at one time. The paper has cutouts or perforations. Use paper that is free of cutouts or perforations. The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side-to-side. Turn the paper over. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content, or use long-grain paper. The media guides might be incorrectly adjusted. Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. The media tray might be overloaded. Remove some of the media from the tray. See Loading media on page 24. The media might be wrinkled, folded, Verify that the media is not wrinkled, folded, or damaged. or damaged. Try printing on media from a new or different package. ENWW Print problems 89

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●
Do not use raised or embossed letterhead.
●
The device uses heat and pressure to fuse toner to the paper. Make sure that any colored paper
or preprinted forms use inks that are compatible with this fusing temperature (200°C or 392°F for
0.1 second).
CAUTION:
Failure to follow these guidelines could cause jams or damage to the device.
Solving print-media problems
The following problems with media cause print-quality deviations, jamming, or even damage to the
device.
Problem
Cause
Solution
Poor print quality or toner
adhesion
The paper is too moist, too rough, too
heavy or too smooth, or it is embossed
or from a faulty paper lot.
Try another kind of paper, between 100 and 250 Sheffield,
with 4 to 6% moisture content.
Dropouts, jamming, or
curl
The paper has been stored incorrectly.
Store paper flat in its moisture-proof wrapping.
The paper has variability from one side
to the other.
Turn the paper over.
Excessive curl
The paper is too moist, has the wrong
grain direction, or is of short-grain
construction
Use long-grain paper, or use the
Less paper curl
setting.
See
Reducing paper curl
on page
100
.
The paper varies from side-to-side.
Turn the paper over.
Jamming, damage to
device
The paper has cutouts or perforations.
Use paper that is free of cutouts or perforations.
Problems with feeding
The paper has ragged edges.
Use high-quality paper that is made for laser printers.
The paper varies from side-to-side.
Turn the paper over.
The paper is too moist, too rough, too
heavy or too smooth, has the wrong
grain direction, or is of short-grain
construction or it is embossed or from
a faulty paper lot.
Try another kind of paper, between 100 and 250 Sheffield,
4 to 6% moisture content, or use long-grain paper.
Print is skewed
(crooked).
The media guides might be incorrectly
adjusted.
Remove all media from the input tray, straighten the stack,
and then load the media in the input tray again. Adjust the
media guides to the width and length of the media that you
are using and try printing again.
More than one sheet
feeds at one time.
The media tray might be overloaded.
Remove some of the media from the tray. See
Loading
media
on page
24
.
The media might be wrinkled, folded,
or damaged.
Verify that the media is not wrinkled, folded, or damaged.
Try printing on media from a new or different package.
ENWW
Print problems
89