HP LaserJet M1005 Service Manual

HP LaserJet M1005 - Multifunction Printer Manual

Get HP LaserJet M1005 - Multifunction Printer PDF manuals and user guides View all HP LaserJet M1005 manuals
Add to My Manuals
Save this manual to your list of manuals

HP LaserJet M1005 manual content summary:

  • HP LaserJet M1005 | Service Manual - Page 1
    HP LaserJet M1005 MFP Service Manual
  • HP LaserJet M1005 | Service Manual - Page 2
  • HP LaserJet M1005 | Service Manual - Page 3
    HP LaserJet M1005 MFP Service Manual
  • HP LaserJet M1005 | Service Manual - Page 4
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number CB376-90929 Edition 1, 8/2006 Trademark credits Microsoft®, Windows®, and Windows NT® are
  • HP LaserJet M1005 | Service Manual - Page 5
    Walkaround ...5 General guidelines ...6 Choosing paper and other media ...6 HP media ...6 Media to avoid ...6 Media that can damage the device construction 11 Card stock guidelines 11 Letterhead and preprinted forms 12 Supported media weights and sizes 13 Printing and storage environment ...14
  • HP LaserJet M1005 | Service Manual - Page 6
    ...21 Supported operating systems ...21 Software installation ...22 Printer driver ...23 Printer-driver Help ...23 Changing printer-driver settings 24 Software for Windows ...25 HP LaserJet Scan software 25 Installing Windows device software 25 Uninstalling Windows device software 25
  • HP LaserJet M1005 | Service Manual - Page 7
    seven image-formation processes 52 Print cartridge ...53 Device paper-feed system 53 Jam detection in the device 54 Conditions of jam detection 54 HP LaserJet M1005 MFP unique components 56 Scanner functions and operation 56 Scanner functions 56 Scanner operation 57 6 Removal and replacement
  • HP LaserJet M1005 | Service Manual - Page 8
    check the print-cartridge contacts 137 To check the high-voltage connector pins 138 Firmware update using a flash executable file 139 Troubleshooting tools ...140 Printing a configuration report, demonstration page, or menu structure 140 Service-mode functions ...141 Secondary service menu 141
  • HP LaserJet M1005 | Service Manual - Page 9
    hardware ...153 How to use the parts lists and diagrams 154 Scanner assembly ...156 Formatter ...158 Whole unit replacement part ...160 Statement 190 Availability of support and service ...191 HP maintenance agreements ...192 Next-Day Onsite Service 192 Appendix C Regulatory information
  • HP LaserJet M1005 | Service Manual - Page 10
    viii ENWW
  • HP LaserJet M1005 | Service Manual - Page 11
    Physical dimensions for the HP LaserJet M1005 MFP 17 Table 5-1 HP LaserJet M1005 MFP ...45 Table 5-2 Device startup messages ...46 Table 5-3 Dc power distribution ...49 Table 7-1 Event-log codes ...115 Table 7-2 System settings ...143 Table 8-1 Technical support websites and related documentation
  • HP LaserJet M1005 | Service Manual - Page 12
    x ENWW
  • HP LaserJet M1005 | Service Manual - Page 13
    the print cartridge (5 of 5 41 Figure 5-1 Device configuration ...44 Figure 5-2 Device functional block diagram ...48 Figure 5-3 High-voltage power supply circuit 51 Figure 5-4 Image-formation block diagram ...52 Figure 5-5 Device paper path ...54 Figure 5-6 HP LaserJet M1005 MFP optical system
  • HP LaserJet M1005 | Service Manual - Page 14
    device side covers (3 of 3 84 Remove the print-cartridge door (1 of 2 85 Remove the print-cartridge door (2 of 2 85 Remove the rear cover and of 2) ...94 Remove the scanner support frame (1 of 3 95 Remove the scanner support frame (2 of 3 96 Remove the scanner support frame (3 of 3 96 Remove
  • HP LaserJet M1005 | Service Manual - Page 15
    -cartridge high-voltage contacts 137 Figure 7-8 High-voltage contacts ...138 Figure 7-9 Main wiring, HP LaserJet M1005 MFP scanner assembly 146 Figure 7-10 Main wiring, HP LaserJet M1005 MFP device base 147 Figure 7-11 HP LaserJet M1005 MFP component locations (1 of 2 148 Figure 7-12 HP LaserJet
  • HP LaserJet M1005 | Service Manual - Page 16
    xiv ENWW
  • HP LaserJet M1005 | Service Manual - Page 17
    ● Quick access to device information ● Model and serial number label ● Features at a glance ● Walkaround ● General guidelines ● Choosing paper and other media ● Guidelines for using media ● Supported media weights and sizes ● Printing and storage environment ENWW 1
  • HP LaserJet M1005 | Service Manual - Page 18
    device. ● HP LaserJet M1005 MFP: www.hp.com/support/LJm_1005. Table 1-1 Device guides Guide Getting started guide User guide Online Help Description Provides step-by-step instructions for installing and setting up the device. Provides detailed information for using and troubleshooting the device
  • HP LaserJet M1005 | Service Manual - Page 19
    Model and serial number label The model and serial number are located on a label found on the back of the device. Figure 1-1 Model and serial number label ENWW Model and serial number label 3
  • HP LaserJet M1005 | Service Manual - Page 20
    Feature Print Copy Memory Paper handling Scan Printer driver Interface connections Environmental features Economical printing Supplies uses less toner ● Uses a print cartridge that has a no-shake design ● Online user guide is compatible with text screen-readers ● Print cartridge can be installed
  • HP LaserJet M1005 | Service Manual - Page 21
    Walkaround 1 2 6 5 Figure 1-2 Front view 3 4 1 Flatbed scanner cover 2 Control panel 3 Cartridge-door release 4 Output bin 5 Priority input tray 6 Tray 1 8 7 9 Figure 1-3 Back view 7 Hi-Speed USB 2.0 port 8 Power switch 9 Power receptacle ENWW Walkaround 5
  • HP LaserJet M1005 | Service Manual - Page 22
    media meets the requirements specified in this service manual and in the HP LaserJet Printer Family Print Media Guide, which you can view on the Web at www.hp.com/support/ljpaperguide. CAUTION Using media that does not meet HP specifications can cause problems for the device, requiring repair. This
  • HP LaserJet M1005 | Service Manual - Page 23
    or paper clips attached. ● Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet devices. ● Do not use photo paper intended for inkjet printers. ● Do not use paper that is embossed or coated and
  • HP LaserJet M1005 | Service Manual - Page 24
    . Do not use raised letterhead. Do not use transparencies that are designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. CAUTION Failure to follow these guidelines could cause jams or damage to the device
  • HP LaserJet M1005 | Service Manual - Page 25
    -size media Use the main input tray for multiple sheets. CAUTION Make sure that the sheets are not stuck together before you load them. Labels HP recommends that you print labels from the priority input tray. CAUTION Do not feed a sheet of labels through the device more than once. The adhesive
  • HP LaserJet M1005 | Service Manual - Page 26
    Envelopes HP recommends that you print envelopes from the priority input tray should not contain air. Envelopes that trap air can cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cutouts, synthetic materials, stamping, or
  • HP LaserJet M1005 | Service Manual - Page 27
    problems, jams, poor toner fusing, poor print quality, or excessive mechanical wear. NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield. In either the software program or the printer driver
  • HP LaserJet M1005 | Service Manual - Page 28
    , might require the special fuser modes that are available on some device models to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when
  • HP LaserJet M1005 | Service Manual - Page 29
    free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, and bent edges. NOTE The device supports HP LaserJet printers. Inkjet and monochrome transparencies are not supported supports a wide range of standard and custom sizes of print media. Check the printer driver for supported
  • HP LaserJet M1005 | Service Manual - Page 30
    be used during the day's operation to prevent unwanted moisture changes. ● Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open. 14 Chapter 1 Device information ENWW
  • HP LaserJet M1005 | Service Manual - Page 31
    2 Installation ● What is in the box ● Site requirements ● Loading media ● Connect power ● Minimum system requirements ● Supported operating systems ● Software installation ● Printer driver ● Software for Windows ENWW 15
  • HP LaserJet M1005 | Service Manual - Page 32
    the device. Figure 2-1 What is in the shipping box 1. HP LaserJet M1005 MFP 2. Output bin support 3. Main input tray (tray 1) 4. Print cartridge 5. Software and documentation CD-ROM 6. Readiris CD-ROM 7. Getting started guide 8. Control panel overlay 9. Power cord 16 Chapter 2 Installation ENWW
  • HP LaserJet M1005 | Service Manual - Page 33
    the doors and trays. Physical specifications NOTE Device weight does not include the print cartridge, which weighs 0.7 kg (1.5 lb). Table 2-1 Physical dimensions for the HP LaserJet M1005 MFP Device model HP LaserJet M1005 MFP Height 308 mm (12.1 in) Depth 363 mm (14.3 in) Width Weight 437 mm
  • HP LaserJet M1005 | Service Manual - Page 34
    or scan Use these instructions to load originals into the device for scanning. 1. Lift the flatbed scanner cover. 2. Place the original document face-down on the flatbed scanner with the upper-left corner and skewing, always adjust the side and rear media guides. 18 Chapter 2 Installation ENWW
  • HP LaserJet M1005 | Service Manual - Page 35
    tray Figure 2-6 Loading the priority input tray (1 of 2) The priority input tray on the HP LaserJet M1005 MFP holds up to 10 sheets of media up to 80 g/m2 (20 lb) in weight adjust the side media guides before feeding the media. Figure 2-7 Loading the priority input tray (2 of 2) ENWW Loading
  • HP LaserJet M1005 | Service Manual - Page 36
    Connect power Make sure that the power cord is connected to the device and to a power supply. Figure 2-8 Connect power 20 Chapter 2 Installation ENWW
  • HP LaserJet M1005 | Service Manual - Page 37
    PowerPC processor ● 128 MB of RAM ● 30 to 50 MB of disk space Supported operating systems The device comes with software for the following operating systems: ● Windows XP ● Windows 2000 ● Windows Server 2003 ● Mac OS X V10.3 and later (print/twain drivers only) ENWW Minimum system requirements 21
  • HP LaserJet M1005 | Service Manual - Page 38
    requirements, the installation process includes the following software. Windows ● HP LaserJet Scan software program and driver (twain) ● Readiris OCR (not installed with other software; separate installation is required) ● Printer drivers (Windows and Mac) Macintosh ● Readiris OCR (not installed
  • HP LaserJet M1005 | Service Manual - Page 39
    .hp.com. Depending on the configuration of Windows-based computers, the installation program for the device software automatically checks the computer for Internet access in order to obtain the latest drivers. Printer-driver Help Printer-driver Help is separate from program Help. The printer-driver
  • HP LaserJet M1005 | Service Manual - Page 40
    , enable or disable manual duplexing) Windows 2000, XP, 1. On the File menu in the and Server 2003 software program, click Print. 1. Click Start, click Settings, 1. Click Start, click Settings, and then click Printers or and then click Printers or Printers and Faxes. Printers and Faxes
  • HP LaserJet M1005 | Service Manual - Page 41
    Software for Windows See the HP LaserJet M1005 MFP getting started guide for installation instructions, and see the Readme file for the latest software information. HP LaserJet Scan software The software CD includes the HP LaserJet Scan software. See the Readme file that is provided on the CD for
  • HP LaserJet M1005 | Service Manual - Page 42
    26 Chapter 2 Installation ENWW
  • HP LaserJet M1005 | Service Manual - Page 43
    3 Managing the device ● Control panel ● Information pages ● Managing supplies ● Supplies ● Cable and interface accessories ● User-replaceable parts ● Paper and other print media ENWW 27
  • HP LaserJet M1005 | Service Manual - Page 44
    Control panel 1 23 4 5 6 7 8 9 Figure 3-1 Control panel 1 Control-panel display ● Shows status information, menus, and error messages 2 Left arrow button ● Navigates to the previous item in the list, or decreases the value of numeric items. With some numeric items, pressing the button
  • HP LaserJet M1005 | Service Manual - Page 45
    diagnose and solve problems with the device. Page name Demo page Menu structure Configuration report Description Instructions The Demo page tray and about the type settings for all of the media that the device supports. 4. Copy Settings. This section lists the device default copy settings. 5.
  • HP LaserJet M1005 | Service Manual - Page 46
    the recycling guide that is included with each new HP supply item. HP policy on non-HP supplies Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or
  • HP LaserJet M1005 | Service Manual - Page 47
    might not be genuine HP if you notice the following issues: ● You are experiencing a large number of problems with the print cartridge. ● The print cartridge does not look like it usually does (for example, the pull tab or the box is different). In the United States, call toll-free: 1-877-219-3183
  • HP LaserJet M1005 | Service Manual - Page 48
    . Product name HP LaserJet paper HP Premium Choice LaserJet paper HP Printing paper HP Multipurpose paper HP LaserJet Tough paper HP High Gloss laser paper HP Soft Gloss laser paper Description Part number Premium HP-brand paper for use with HP LaserJet printers. HPJ1124 (letter) HP bond paper
  • HP LaserJet M1005 | Service Manual - Page 49
    High opacity for two-sided printing with no show-through, 44 lb. Q6543A (letter) 150 sheets HP Photo and Imaging Laser Paper, Glossy High-contrast glossy finish, 32 lb. Q6545A (letter) 200 sheets HP Photo and Imaging Laser Paper, Matte High-contrast matte finish, 52 lb. Q6549A (letter) 100
  • HP LaserJet M1005 | Service Manual - Page 50
    34 Chapter 3 Managing the device ENWW
  • HP LaserJet M1005 | Service Manual - Page 51
    4 Maintenance ● Cleaning the device ● Print cartridge ● Replacing supplies and parts ENWW 35
  • HP LaserJet M1005 | Service Manual - Page 52
    Cleaning the device To clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. To clean the scanner glass Dirty glass, from fingerprints, smudges, hair, and so on, affects the accuracy of special features such as fit-to-page and copy
  • HP LaserJet M1005 | Service Manual - Page 53
    device features a special cleaning mode to clean the paper path. 1. On the device control panel, press Menu. 2. Use the < or the > button to select Service, and then press Menu. 3. Use the < or the > button to select Cleaning Mode, and then press Menu. A page feeds through the device slowly. Discard
  • HP LaserJet M1005 | Service Manual - Page 54
    damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. To install a new HP print cartridge, see Changing the print cartridge on page 40. To recycle the used cartridge, follow the instructions included with the new cartridge. HP fraud hotline Call the
  • HP LaserJet M1005 | Service Manual - Page 55
    might not be genuine HP if you notice the following issues: ● You are experiencing a large number of problems with the print cartridge. ● The print cartridge does not look like it usually does (for example, the pull tab or the box is different). In the United States, call toll-free: 1-877-219-3183
  • HP LaserJet M1005 | Service Manual - Page 56
    . For instructions on installing supplies, see the installation guides provided with each supply item or see more information at www.hp.com/support/LJm_1005. CAUTION Hewlett-Packard recommends the use of HP products in this device. Use of nonHP products might cause problems requiring service that is
  • HP LaserJet M1005 | Service Manual - Page 57
    into the device until it is firmly in place. Figure 4-6 Changing the print cartridge (4 of 5) 5. Close the print-cartridge door. Figure 4-7 Changing the print cartridge (5 of 5) CAUTION If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water
  • HP LaserJet M1005 | Service Manual - Page 58
    42 Chapter 4 Maintenance ENWW
  • HP LaserJet M1005 | Service Manual - Page 59
    5 Theory of Operation ● Basic functions ● Basic sequence of operation ● Formatter system ● Device functions ● HP LaserJet M1005 MFP unique components ENWW 43
  • HP LaserJet M1005 | Service Manual - Page 60
    (device) and document-feed system (document scanner) ● formatter functions ● scanner functions and operation The full device consists of the following components: ● the scanner (the HP LaserJet M1005 MFP uses a flatbed contact image scanner (CIS)) ● the printer ● the formatter The ECU controls the
  • HP LaserJet M1005 | Service Manual - Page 61
    (CPU) on the ECU controls the operation sequence of the device. The following events take place during normal device operation: Table 5-1 HP LaserJet M1005 MFP Period Purpose Remarks WAIT. After the device is turned on To perform the firmware initialization. until Ready appears on the control
  • HP LaserJet M1005 | Service Manual - Page 62
    The LCD display contains different messages depending upon the progress of the boot process: Table 5-2 Device startup messages Message -blank- Contact Service Hewlett Packard Ready......... Cause (Blank display for many seconds after power-on.) Boot-block failure. Control-code failure. The device
  • HP LaserJet M1005 | Service Manual - Page 63
    EconoMode reduces print quality because the printed image is lighter. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, the toner supply can outlast the mechanical parts in the print cartridge. If print quality degrades under these circumstances, you must install
  • HP LaserJet M1005 | Service Manual - Page 64
    Device functions Device functions are divided into five groups: ● engine control ● formatter ● image formation ● laser/scanner ● pickup and feed The following figure is a block diagram of the device: Output tray LASER/SCANNER UNIT Scanning mirror To external device (host computer, etc.) FORMATTER
  • HP LaserJet M1005 | Service Manual - Page 65
    HP LaserJet M1005 MFP, the control functions are primarily relegated to the ECU PCA and the power functions to the powersupply assembly PCA. The ECU controls the following systems and functions: ● Device engine control ● paper-motion monitoring and control (printing) ● motor ● Device laser/scanner
  • HP LaserJet M1005 | Service Manual - Page 66
    applies a positive or negative dc voltage to the transfer roller according to the instructions from the engine control unit. This circuit also controls the image density by High voltage is disabled when the print-cartridge door is open. The following figure shows this process. 50 Chapter 5 Theory
  • HP LaserJet M1005 | Service Manual - Page 67
    requires the interaction of several different technologies including electronics, optics, and electrophotographics to provide a printed page. Each process functions independently and must be coordinated with the other device processes. Image formation consists of seven processes: ENWW Device
  • HP LaserJet M1005 | Service Manual - Page 68
    drum with the primary charging roller, which is located in the print cartridge. The primary charging roller is coated with conductive rubber. An ac media separates from the drum. To stabilize the feed system and prevent toner dropouts on the printed image at low temperature and humidity, the static
  • HP LaserJet M1005 | Service Manual - Page 69
    which melt the toner and press it into toner cavity, and cleaning station. By including these components (which wear, degrade, or are consumed) in the replaceable print cartridge, the need for many service the print cartridge whenever you remove where the toner image on bond the toner image to media
  • HP LaserJet M1005 | Service Manual - Page 70
    Figure 5-5 Device paper path Jam detection in the device The top-of-page sensor (PS801) and the paper-delivery sensor (PS803) detect media moving through the device. If a jam is detected, the ECU immediately stops the printing process and the Attention (Cancel) light illuminates on the control panel
  • HP LaserJet M1005 | Service Manual - Page 71
    in the initial rotation period. ● Door-open jam-The top-of-page sensor (PS801) or the paper-delivery sensor (PS803) detects media while the print cartridge door is open. ENWW Device functions 55
  • HP LaserJet M1005 | Service Manual - Page 72
    relationships between unique major components in the HP LaserJet M1005 MFP. This section describes the optical scanning system used in the device. Scanner functions and operation The following sections describe how the document scanner functions. Scanner functions The contact image sensor (CIS) is
  • HP LaserJet M1005 | Service Manual - Page 73
    LaserJet M1005 MFP optical system (2 of 2) Scanner operation At startup and periodically at other times, the scanner assembly moves systematically to locate its home position. It then calibrates to a white strip located under the glass at the right end of the scan tub. ENWW HP LaserJet M1005 MFP
  • HP LaserJet M1005 | Service Manual - Page 74
    58 Chapter 5 Theory of Operation ENWW
  • HP LaserJet M1005 | Service Manual - Page 75
    6 Removal and replacement This chapter provides information about the following topics. ● Removal and replacement strategy ENWW 59
  • HP LaserJet M1005 | Service Manual - Page 76
    purposes, the upper part of the HP LaserJet M1005 MFP is, in effect, the "scanner" and the lower part is the "printer". Together, they also act as a photocopier, but the service description here is simplified by referring to copier functionality only when specifically necessary. Tip To install
  • HP LaserJet M1005 | Service Manual - Page 77
    . Before performing service ● If possible, print a configuration page (to record customer settings) and menu structure report. See Troubleshooting tools on page engine chassis before servicing the device. ● Remove the print cartridge. After performing service ● Replace the print cartridge. ● Reload
  • HP LaserJet M1005 | Service Manual - Page 78
    fuser cover Power supply Scanner assembly Print-cartridge door Front cover Scanner support frame Engine controller unit Laser/scanner assembly Main motor Fuser assembly Paper pickup assembly Front cover Formatter Figure 6-1 Parts removal order for the HP LaserJet M1005 MFP 62 Chapter 6 Removal and
  • HP LaserJet M1005 | Service Manual - Page 79
    lid 1. Open the flatbed lid. 2. Lift the lid up and off of the scanner assembly to remove it. NOTE The lid must be in the fully opened position to , make sure that the hinge pins are fully seated in the hinge brackets on the scanner flatbed assembly. ENWW Removal and replacement strategy 63
  • HP LaserJet M1005 | Service Manual - Page 80
    Control-panel overlay Use a small flat blade screwdriver to lift up the control-panel overlay and then remove it. CAUTION Be careful to not damage the overlay if it will be reinstalled after servicing the device. Figure 6-3 Remove the control-panel overlay 64 Chapter 6 Removal and replacement ENWW
  • HP LaserJet M1005 | Service Manual - Page 81
    Control panel Tip Lift up the control-panel overlay to see the screw. See Control-panel overlay on page 64. Figure 6-4 Remove the control panel (1 of 4) 1. Remove one screw. Figure 6-5 Remove the control panel (2 of 4) ENWW Removal and replacement strategy 65
  • HP LaserJet M1005 | Service Manual - Page 82
    4) Tip When reinstalling the control panel, make sure the rear mounting tabs on the bottom rear of the control panel engage the holes in the scanner assembly, and then slide the control panel toward the rear of the device. 66 Chapter 6 Removal and replacement ENWW
  • HP LaserJet M1005 | Service Manual - Page 83
    assembly 1. Remove the flatbed lid. See Flatbed lid on page 63. 2. Remove one screw (callout 1). Figure 6-8 Remove the scanner assembly (1 of 11) 3. Gently pry the side cover away from the device chassis. Figure 6-9 Remove the scanner assembly (2 of 11) ENWW Removal and replacement strategy 67
  • HP LaserJet M1005 | Service Manual - Page 84
    4. Release the side cover bottom locking tab and remove the cover. Figure 6-10 Remove the scanner assembly (3 of 11) 5. Disconnect two FFCs (callout 2). Figure 6-11 Remove the scanner assembly (4 of 11) 68 Chapter 6 Removal and replacement ENWW
  • HP LaserJet M1005 | Service Manual - Page 85
    6. Push the print-cartridge-door button and raise the scanner assembly. Figure 6-12 Remove the scanner assembly (5 of 11) 7. Remove the shield and the FFCs from the guide (callout 3). NOTE The screw (callout 4) that fastens the shield to the device chassis does not need to be removed. Figure 6-13
  • HP LaserJet M1005 | Service Manual - Page 86
    and carefully flex it away from the scanner assembly. Figure 6-14 Remove the scanner assembly (7 of 11) 9. Pull the bracket toward the right side of the device until its mounting tabs clear the holes in the scanner assembly. Figure 6-15 Remove the scanner assembly (8 of 11) 70 Chapter 6 Removal
  • HP LaserJet M1005 | Service Manual - Page 87
    . Use a small flat-blade screwdriver to release the hinge tabs on each front hinge (right side shown). WARNING! When the front hinges are disengaged, the scanner assembly can easily fall off of the device base if it is rotated too far toward the back of the product. CAUTION Do not push
  • HP LaserJet M1005 | Service Manual - Page 88
    12. Rotate the scanner assembly toward the rear of the product until the rear hinges clear the chassis hinge pins. Lift the scanner assembly up and off of the device base. Figure 6-18 Remove the scanner assembly (11 of 11) 72 Chapter 6 Removal and replacement ENWW
  • HP LaserJet M1005 | Service Manual - Page 89
    Device separation pad NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. 1. At the back of
  • HP LaserJet M1005 | Service Manual - Page 90
    To prevent damage, do not expose the print cartridge to direct or bright light. Cover it with a piece of paper. 1. Push the print-cartridge-door button to release the print-cartridge door. Figure 6-21 Remove the print cartridge (1 of 2) 2. Pull the print cartridge up and out of the device. Figure
  • HP LaserJet M1005 | Service Manual - Page 91
    and locate the device pickup roller. See Print cartridge on page 74. Figure 6-23 Remove the device pickup roller (1 of 5) 2. Gently release the small, white tabs on each side of the pickup roller by
  • HP LaserJet M1005 | Service Manual - Page 92
    3. Gently pull the roller up and out of the device. Figure 6-25 Remove the device pickup roller (3 of 5) 4. Circular and rectangular pegs on each side of the pickup roller fit into corresponding slots on the pickup-roller mounting frame to prevent the roller from being incorrectly installed.
  • HP LaserJet M1005 | Service Manual - Page 93
    5. Rotate the top of the pickup roller into position until the white tabs on each side of the roller snap into place. Figure 6-27 Remove the device pickup roller (5 of 5) ENWW Removal and replacement strategy 77
  • HP LaserJet M1005 | Service Manual - Page 94
    this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. 1. Open the media input tray lid. Figure 6-28 Remove the media input tray (1 of 3) 2. Slide the adjustable media guides (callout 1) to the center
  • HP LaserJet M1005 | Service Manual - Page 95
    3. Depress the pickup-tray locking tabs (callout 2) to release the media input tray, and then pull it out and away from the device. Figure 6-30 Remove the media input tray (3 of 3) ENWW Removal and replacement strategy 79
  • HP LaserJet M1005 | Service Manual - Page 96
    cause print-quality problems. Be very careful not to break the paper guide that is removed during replacement of the transfer roller. Because the paper guide is not a FRU, the entire device will have to be replaced. 1. Open the print-cartridge door and remove the print cartridge. 2. Release the two
  • HP LaserJet M1005 | Service Manual - Page 97
    on each end of the transfer roller. Do not touch the black-sponge portion of the transfer roller. Grasp the right end of the paper guide and pull the clamp off the bearing on the right side of the transfer roller. Then slide the clamp slightly to the right, and the
  • HP LaserJet M1005 | Service Manual - Page 98
    Device side covers NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. NOTE The procedure
  • HP LaserJet M1005 | Service Manual - Page 99
    2. Release the locking tabs on the upper-back (callout 2). Figure 6-35 Remove the device side covers (2 of 3) 3. Release the bottom tab (callout 3). CAUTION When removing the left-side cover hang the device off of the table to gain access to the bottom tab. This prevents the I/O shield from being
  • HP LaserJet M1005 | Service Manual - Page 100
    4. Slightly rotate the back-side of the right cover away from the device, and then slide it toward the front of the device to release it. Figure 6-37 Remove the device side covers (3 of 3) Tip When reinstalling the device side covers, hook the front of the cover onto the device and rotate the rear
  • HP LaserJet M1005 | Service Manual - Page 101
    procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. 1. Remove the scanner assembly. See Scanner assembly on page 67. 2. Fully open the print-cartridge door and gently pull downward on
  • HP LaserJet M1005 | Service Manual - Page 102
    Rear cover and fuser cover NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. 1. Remove the
  • HP LaserJet M1005 | Service Manual - Page 103
    4. Rotate the bottom of the fuser cover away from the device, and remove the fuser cover. Figure 6-42 Remove the rear cover and fuser cover (3 of 3) ENWW Removal and replacement strategy 87
  • HP LaserJet M1005 | Service Manual - Page 104
    Front cover NOTE Some photos show a device with the same print engine as the HP LaserJet M1005 MFP. Repair and replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. 1. Remove
  • HP LaserJet M1005 | Service Manual - Page 105
    4. Pry up and pull out on the front cover to release it from the device. Remove the front cover. Figure 6-45 Remove the front cover (3 of 3) Tip Note the location of the front-cover tabs (callout 1). Make sure that all of the front cover tabs are fully seated when the cover is installed. Figure 6-
  • HP LaserJet M1005 | Service Manual - Page 106
    in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. 1. Open the print-cartridge door. 2. Place a scanner cushion in the wells on the scanner support frame (callout 1). Use the eraser end
  • HP LaserJet M1005 | Service Manual - Page 107
    Power supply 1. Remove the rear cover and fuser cover. See Rear cover and fuser cover on page 86. 2. Disconnect one spade connector (callout 1) and remove three screws (callout 2). Reinstallation tip The center screw in callout 2 is a ground screw and is a different type than the others. When
  • HP LaserJet M1005 | Service Manual - Page 108
    3. Disconnect one FFC (callout 3) and six wire-harness connectors (callout 4) and remove them from the wire loom. CAUTION Do not bend or fold the FFCs during the removal or reinstallation process. Figure 6-49 Remove the power supply (2 of 3) 4. Remove four screws (callout 5) and remove the wire-
  • HP LaserJet M1005 | Service Manual - Page 109
    Tip When reinstalling the power supply, make sure that the wire-harnesses are routed correctly. ENWW Removal and replacement strategy 93
  • HP LaserJet M1005 | Service Manual - Page 110
    Formatter 1. Remove the right cover. See Device side covers on page 82. 2. Disconnect two connectors (callout 1) and three FFCs (callout 2). Figure 6-51 Remove the formatter (1 of 2) 3. Remove four screws (callout 3) and remove the formatter. Figure 6-52 Remove the formatter (2 of 2) 94 Chapter 6
  • HP LaserJet M1005 | Service Manual - Page 111
    Scanner support frame NOTE Some photos show a device other than the HP LaserJet M1005 MFP. Repair and replacement procedures in this chapter are for the HP LaserJet M1005 MFP and are not affected by cosmetic differences (for example, the color of the covers) shown in these photos. 1. Remove the
  • HP LaserJet M1005 | Service Manual - Page 112
    on the gear-drive arm aligns with the opening in the bracket, and remove the bracket. Figure 6-54 Remove the scanner support frame (2 of 3) 4. Lift the scanner support frame up and off of the device. Figure 6-55 Remove the scanner support frame (3 of 3) 96 Chapter 6 Removal and replacement ENWW
  • HP LaserJet M1005 | Service Manual - Page 113
    NOTE If the scanner support frame is being removed to gain access to the fuser, remove two screws (callout 3) and the chassis reinforcement plate (callout 4). ENWW Removal and replacement strategy 97
  • HP LaserJet M1005 | Service Manual - Page 114
    cover and fuser cover. See Rear cover and fuser cover on page 86. ● Print cartridge door. See Print-cartridge door on page 85. ● Front cover. See Front cover on page 88. ● Scanner support frame. See Scanner support frame on page 95. 2. Remove four screws (callout 1). Figure 6-56 Remove the ECU (1 of
  • HP LaserJet M1005 | Service Manual - Page 115
    3. Use a long flat-blade screwdriver to disengage the engine control unit (ECU) shield retainer hooks (left hook shown; callout 2) inside the device. Push the hooks into the device to disengage them. Figure 6-57 Remove the ECU (2 of 6) 4. Disconnect one FFC (callout 3) from the formatter. Figure 6-
  • HP LaserJet M1005 | Service Manual - Page 116
    5. Disconnect one FFC (callout 4) from the power supply. CAUTION Do not bend or fold the FFCs during the removal or reinstallation process. Figure 6-59 Remove the ECU (4 of 6) 6. Disconnect one FFC (callout 5) from the ECU and the wire-harness connector to the main motor (callout 6). Remove one
  • HP LaserJet M1005 | Service Manual - Page 117
    7. Carefully remove the ECU from the device. As it is removed, unweave the wire-harnesses and FFCs from the wire looms, and disconnect one wire-harness connector (callout 9) from the laser/ scanner. Remove the ECU. Figure 6-61 Remove the ECU (6 of 6) ENWW Removal and replacement strategy 101
  • HP LaserJet M1005 | Service Manual - Page 118
    ● Rear cover and fuser cover. See Rear cover and fuser cover on page 86. ● Print cartridge door. See Print-cartridge door on page 85. ● Front cover. See Front cover on page 88. ● Scanner support frame. See Scanner support frame on page 95. ● ECU. See Engine controller unit on page 98. 2. Remove four
  • HP LaserJet M1005 | Service Manual - Page 119
    82. ● Rear cover and fuser cover. See Rear cover and fuser cover on page 86. ● Print cartridge door. See Print-cartridge door on page 85. ● Front cover. See Front cover on page 88. ● Scanner support frame. See Scanner support frame on page 95. ● ECU. See Engine controller unit on page 98. ● Laser
  • HP LaserJet M1005 | Service Manual - Page 120
    3. Remove one screw (callout 3), and remove the main motor. Figure 6-64 Remove the main motor (2 of 2) 104 Chapter 6 Removal and replacement ENWW
  • HP LaserJet M1005 | Service Manual - Page 121
    fuser cover. See Rear cover and fuser cover on page 86. ● Print cartridge door. See Print-cartridge door on page 85. ● Front cover. See Front cover on page 88. ● Scanner support frame and chassis reinforcement plate. See Scanner support frame on page 95. 2. Disconnect cables from near the top of the
  • HP LaserJet M1005 | Service Manual - Page 122
    5. Lift the fuser assembly at the right and remove the fuser assembly. Figure 6-66 Remove the fuser assembly (2 of 2) NOTE When replacing the fuser assembly, be sure to transfer the delivery-sensor PCB from the old fuser to the new one. Figure 6-67 Fragile tab on fuser assembly 106 Chapter 6
  • HP LaserJet M1005 | Service Manual - Page 123
    assembly 1. Remove the following assemblies. ● Scanner assembly. See Scanner assembly on page 67. ● Left cover. See Device side covers on page 82. ● Rear cover and fuser cover. See Rear cover and fuser cover on page 86. ● Print cartridge door. See Print-cartridge door on page 85. ● Front cover
  • HP LaserJet M1005 | Service Manual - Page 124
    108 Chapter 6 Removal and replacement ENWW
  • HP LaserJet M1005 | Service Manual - Page 125
    messages ● Solving image-quality problems ● Solving scanning (copying) image-quality problems ● Repetitive image defect ruler ● Solving paper-feed problems ● Functional checks ● Firmware update using a flash executable file ● Troubleshooting tools ● Service-mode functions ● Main wiring ● Component
  • HP LaserJet M1005 | Service Manual - Page 126
    on page 91. 1. Verify that the print cartridge is present. 2. Verify that the device doors are Verify that the device-path-paper sensors are functional. 5. Verify that the wire-harness from the problem persists, replace the formatter. See Formatter on page 94. 110 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 127
    Control panel is not functional. Solution Consult the HP LaserJet Printer Family Print Media Guide. problems on page 116. Is the software installed correctly? Cause Software is not installed or an error occurred during software installation. Solution Uninstall and then reload the device software
  • HP LaserJet M1005 | Service Manual - Page 128
    Initiate a scan from either the computer's basic desktop software or from the device. Does the device scan to the computer? Cause Solution Other devices are connected to the USB port. Disconnect the other devices and try again to scan. 112 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 129
    intended to guide the user complex Press [OK] Printer jam clear paper path Scanner error Settings cleared control panel, and then follow the control panel instructions. The device could not print the current page Restarting the device might fix the problem. Control-panel display Engine comm
  • HP LaserJet M1005 | Service Manual - Page 130
    protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. 114 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 131
    Fuser Error Turn off then on Error code number 50.9 Scanner Error Turn off then on 52.2 Description Action The socket. Use the power switch to turn the device on. The device has experienced a 1. laser scanner error. 2. Turn off the power by using the power switch, wait at least 30 seconds,
  • HP LaserJet M1005 | Service Manual - Page 132
    redistribute the toner by rotating the cartridge back and forth five or six times. Solving print image-quality problems Use the following tables to help solve problems with printed pages. NOTE Some image-quality problems can be isolated by performing device functional tests. See Functional checks on
  • HP LaserJet M1005 | Service Manual - Page 133
    has reached end of life. Replace the print cartridge. The media does not meet HP specifications (for example, it is Make sure that the media meets specifications detailed in too moist or too rough). the HP LaserJet Printer Family Print Media Guide. Parts of the page around the edges are
  • HP LaserJet M1005 | Service Manual - Page 134
    HP LaserJet Printer Family Print Media Guide. Draft mode or EconoMode is selected in the driver. Try the normal or best setting. The print cartridge is defective. Replace the print cartridge drum inside the print cartridge is scratched. Replace the print cartridge. The fuser is damaged
  • HP LaserJet M1005 | Service Manual - Page 135
    in too moist or too rough). the HP LaserJet Printer Family Print Media Guide. The print cartridge needs to be replaced. Replace the print cartridge. The fuser temperature is too low. The fuser temperature varies In the Paper/Quality tab of the driver, under Type is:, select according to the
  • HP LaserJet M1005 | Service Manual - Page 136
    the HP LaserJet Printer Family Print Media Guide. The driver is not set for the correct media. On the Paper/Quality tab of the printer driver, under fuser. See Fuser on page 105. The fuser film is damaged. The print cartridge needs to be replaced. Check the fuser film for tears or holes. Replace
  • HP LaserJet M1005 | Service Manual - Page 137
    the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. In the Paper/Quality tab of the printer driver, under Type is:, select the correct media type from the drop-down list. (This affects the current print job only.) ENWW Solving image-quality problems 121
  • HP LaserJet M1005 | Service Manual - Page 138
    HP LaserJet M1005 MFP main input tray can hold up to 150 sheets of 75-g/m2 (20-lb) bond-weight paper (less for heavier paper). The type and quality of media does not meet HP specifications. Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide
  • HP LaserJet M1005 | Service Manual - Page 139
    (for example, it is Make sure that the media meets specifications detailed in too moist or too rough). the HP LaserJet Printer Family Print Media Guide. The toner is low. Gently shake the print cartridge back and forth to redistribute the toner. ENWW Solving image-quality problems 123
  • HP LaserJet M1005 | Service Manual - Page 140
    -pickup unit. See Media input tray on page 78 or Paper-pickup assembly on page 107. The type and quality of media does not meet HP specifications. Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. 124 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 141
    , it is Make sure that the media meets specifications detailed in too moist or too rough). the HP LaserJet Printer Family Print Media Guide. The toner is low. Gently shake the print cartridge back and forth to redistribute the toner. ENWW Solving scanning (copying) image-quality problems 125
  • HP LaserJet M1005 | Service Manual - Page 142
    the user guide for more driver. Adjust the lighter/darker setting to a lighter level. Change the media to a lower basis-weight. Very low humidity can increase the amount of background shading. Move the device to a different location. Replace the print cartridge. 126 Chapter 7 Troubleshooting
  • HP LaserJet M1005 | Service Manual - Page 143
    not improve print quality. 2. Replace the scanner assembly. See Scanner assembly on page 67. Scanned images have black dots or streaks. Cause The scanner glass is dirty. The toner drum in the print cartridge is damaged. A problem exists with the scanner assembly. Solution Clean the flatbed glass
  • HP LaserJet M1005 | Service Manual - Page 144
    is a problem with the scanner assembly. 1. scanner assembly. See Scanner assembly on page 67. Images are scanning at a reduced size. Cause Solution The HP software settings are set to reduce the scanned image. Adjust the settings in the HP LaserJet Scan software. 128 Chapter 7 Troubleshooting
  • HP LaserJet M1005 | Service Manual - Page 145
    media type. Make sure that the media meets specifications detailed in the HP LaserJet Printer Family Print Media Guide. 2. Turn the stack of media over and put it back in the tray. 3. Use media that is designed for laser printers. ENWW Solving scanning (copying) image-quality problems 129
  • HP LaserJet M1005 | Service Manual - Page 146
    help solve image quality problems. Place the top line of print defect (0.00 inches) Print cartridge 30.8 mm (1.21 inches) Print cartridge 37.7 mm (1.48 inches) Fuser ( Fuser (Fixing assembly) 56.5 mm (2.22 inches) Print cartridge 76.3 mm (3.00 inches) Figure 7-1 Repetitive image defect ruler
  • HP LaserJet M1005 | Service Manual - Page 147
    the information in this section to solve problems that are related to moving paper or set the toner into the fabric. If toner is on your hands, wash them in cold water. Never use a sharp object, such as a pencil or scissors, to remove jammed media. 1. Open the print-cartridge door. Figure
  • HP LaserJet M1005 | Service Manual - Page 148
    media is removed, replace the print cartridge, and close the print-cartridge door. 5. After clearing a jam, turn off the device, and then turn it on again. Solving print paper-feed problems Use the following tables to solve paper-feed problems when printing. 132 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 149
    Print paper-feed problems Pages are coming out curled or wrinkled. Cause HP LaserJet Printer Family Print Media Guide. Remove the media, turn it over, and reload it. Paper is curled or wrinkled when printing. Paper is curled when copying. Paper is not stored properly. In the printer driver
  • HP LaserJet M1005 | Service Manual - Page 150
    separation pad on page 73. Check the sensors to make sure that none are jammed. If a sensor cannot be corrected, replace the sensor. 134 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 151
    print cartridge drum shield to view the drum surface. If a dark and distinct toner image is present on the drum surface, assume that the first three functions of the image-formation process are functioning (through the development stage). Troubleshoot the failure as a transfer or fusing problem. To
  • HP LaserJet M1005 | Service Manual - Page 152
    7-5 Check the fuser connectors on the fuser Figure 7-6 Check the fuser connectors on the power supply Drum rotation functional check The photosensitive drum, located in the print cartridge, must rotate in order for the print process to work. The photosensitive drum receives its drive from the main
  • HP LaserJet M1005 | Service Manual - Page 153
    the main drive assembly to make sure that it is meshing with the printcartridge gears. If the drive gears appear functional and the drum does not move, replace the print cartridge. High-voltage contacts check The high-voltage contacts in the device must have a good connection with the contacts on
  • HP LaserJet M1005 | Service Manual - Page 154
    the print cartridge. Verify that the pins are not dirty or corroded and that the spring-loading action is functional. If the pins are dirty or obstructed, clean them using a dry cloth. If they are damaged, replace the device. Figure 7-8 High-voltage contacts 138 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 155
    device. On the flash-memory-based device, update the firmware code by downloading the latest flash executable file for the device and running the program according to the readme instructions that come with it (see http://www.hp.com/support/ LJm1050. Turn the device off and then on before running the
  • HP LaserJet M1005 | Service Manual - Page 156
    Troubleshooting tools Use the control panel to print configuration reports and demonstration pages. The configuration report shows the settings that have Page , or Menu Structure and then press Menu/Enter. The device exits the Menu settings and prints the report. 140 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 157
    . 4. When the message Main Menu 2ndary Service appears on the display, press OK. 5. Use the < or > button to navigate the secondary service menu. 6. To exit the secondary service menu, press Cancel to return to the Ready display, and then press cancel again. ENWW Service-mode functions 141
  • HP LaserJet M1005 | Service Manual - Page 158
    are not reset include: ● page counts ● factory settings such as formatter number and serial number ● all localization settings, including language and country/region 142 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 159
    To perform NVRAM init 1. Press OK to enter the menu. 2. Press < or > until Service appears. 3. Press OK. 4. If Restore Defaults is displayed, press OK. 5. Press OK to reset the defaults. 6. When Ready Letter A4 A4 A4 A4 A4 Letter Letter A4 A4 A4 A4 A4 A4 A4 A4 A4 ENWW Service-mode functions 143
  • HP LaserJet M1005 | Service Manual - Page 160
    System settings (continued) Country/region Hungary India Indonesia Ireland Israel Italy Jordan Korea Lebanon Republic South Africa Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey United Kingdom 144 Chapter 7 Troubleshooting Default media size1 A4 A4 A4 A4 A4 A4 A4 A4 A4 A4 A4 Letter
  • HP LaserJet M1005 | Service Manual - Page 161
    Table 7-2 System settings (continued) Country/region Default media size1 United States Letter Vietnam A4 1 The default media-size setting that is listed is the same for the printer input trays. ENWW Service-mode functions 145
  • HP LaserJet M1005 | Service Manual - Page 162
    Main wiring Figure 7-9 Main wiring, HP LaserJet M1005 MFP scanner assembly 146 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 163
    Figure 7-10 Main wiring, HP LaserJet M1005 MFP device base ENWW Main wiring 147
  • HP LaserJet M1005 | Service Manual - Page 164
    Figure 7-11 HP LaserJet M1005 MFP component locations (1 of 2) 1 Scanner assembly 2 Assembly link, left 3 Assembly link, right 4 Spring, pop-up 5 Screw, M3X0.5 6 ESD shield 7 Screw, M3X0.5 8 Plate, I/O 9 Shield, safety 10 PCA, formatter 11 Printer base 12 Cover, right 13 Output support bin 14 Main
  • HP LaserJet M1005 | Service Manual - Page 165
    1 2 3 4 5 Figure 7-12 HP LaserJet M1005 MFP component locations (2 of 2) 1 Scanner lid 2 Control panel 3 LJM1005 scanner flatbed assembly ENWW Component locations 149
  • HP LaserJet M1005 | Service Manual - Page 166
    150 Chapter 7 Troubleshooting ENWW
  • HP LaserJet M1005 | Service Manual - Page 167
    following sections. ● Ordering parts and supplies ● Accessories ● Scanner assembly ● Formatter ● Whole unit replacement part ● Alphabetical parts list ● Numerical parts list ● Ordering parts and supplies ● Accessories ● Scanner assembly ● Formatter ● Whole unit replacement part ● Alphabetical parts
  • HP LaserJet M1005 | Service Manual - Page 168
    www.connect-online.hp.com (for HP partners) HP Customer Care Call Centers http://www.hp.com/support/callcenters Information for contacting HP call centers in specific countries/ regions. HP Online Technical Support http://www.hp.com/support Software drivers, support documentation, and answers
  • HP LaserJet M1005 | Service Manual - Page 169
    are available for the HP LaserJet M1005 MFP. Table 8-2 Accessories Product name Print cartridge Toner cloth Scanner hinge tool USB cable USB Description 2,000-page cartridge Ideal for wiping up toner spills Use this tool to keep the scanner assembly from falling off of the printer when the entire
  • HP LaserJet M1005 | Service Manual - Page 170
    How to use the parts lists and diagrams The figures in this chapter illustrate the major subassemblies in the device and their component parts. A table (material list) follows each detailed assembly diagram. Each table lists the reference designator, the associated part number for the item, and a
  • HP LaserJet M1005 | Service Manual - Page 171
    ENWW Accessories 155
  • HP LaserJet M1005 | Service Manual - Page 172
    Scanner assembly 1 2 3 4 5 Figure 8-1 Scanner assembly 156 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 173
    assembly Ref Description 1 HP jewel 2 Scanner lid 3 Screw 4 Control panel 5 LJM1005 scanner assembly Not Shown Control-panel overlay; English Not Shown Control-panel overlay; French Not Shown Control-panel overlay; German Not Shown Control-panel overlay; Italian
  • HP LaserJet M1005 | Service Manual - Page 174
    Formatter 1 Figure 8-2 Formatter 158 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 175
    Table 8-5 Formatter Ref Description 1 Formatter Part number Qty CB397-60001 1 ENWW Formatter 159
  • HP LaserJet M1005 | Service Manual - Page 176
    Whole unit replacement part Figure 8-3 Whole unit replacement part 160 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 177
    110 V CB376-67056 1 1 HP LaserJet M1005 MFP (complete unit), replacement 220 V CB376-67055 1 1 HP LaserJet M1005 MFP (complete unit), refurbished 110 V CB376-69056 1 1 HP LaserJet M1005 MFP (complete unit), refurbished 220 V CB376-69055 1 1 Print cartridge Q2612-67901 1 ENWW Whole
  • HP LaserJet M1005 | Service Manual - Page 178
    Figure 8-4 Pickup- and delivery-tray assemblies 162 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 179
    Table 8-7 Pickup- and delivery- tray assemblies Ref Description 1 Delivery-tray assembly (device output bin) 2 Pickup-tray assembly Part number Qty RM1-0859-000CN 1 RM1-4305-000CN 1 ENWW Whole unit replacement part 163
  • HP LaserJet M1005 | Service Manual - Page 180
    Figure 8-5 External covers 164 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 181
    covers Ref Description 1 Door, print cartridge 2 Cover, right 3 Cover, front 4 Cover, left 5 Cover, rear 6 Cover, top (scanner support frame), printer 7 Scanner cushion 8 Scanner spring, tension 9 Scanner-link assembly, right 10 Scanner-link assembly, left Part number Qty
  • HP LaserJet M1005 | Service Manual - Page 182
    Figure 8-6 Internal components (1 of 3) 166 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 183
    3) Ref Description 1 Transfer-roller assembly 2 Motor, stepping 3 Power-supply assembly, 110-127 V 3 Power-supply assembly, 220-240 V 4 Separation-pad assembly, printer 5 Panel, rear S1 Screw, tap M4X10 S4 Screw, with washer M3X6 S5 Screw, rs M3X6 S6 Screw, rs M3X8 Part number
  • HP LaserJet M1005 | Service Manual - Page 184
    Figure 8-7 Internal components (2 of 3) 168 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 185
    Table 8-10 Internal components (2 of 3) Ref Description 1 Laser-scanner assembly 2 Engine-controller-PCB assembly (ECU) 3 Latch, right 4 Latch, left S5 Screw, rs M3X6 S6 Screw, rs M3X8 S7 Screw, rs M2X10 Part number Qty
  • HP LaserJet M1005 | Service Manual - Page 186
    1 2 3 S5 S6 Figure 8-8 Internal components (3 of 3) 170 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 187
    Table 8-11 Internal components (3 of 3) Ref Description 1 Bushing 2 Link, coupling lower 3 Link, coupling top S5 Screw, rs M3X6 S6 Screw, rs M3X8 Part number Qty RC1-1953-000CN 1 RC1-2485-000CN 1 RC1-2494-000CN 1 XA9-1495-000CN 2 XA9-1420-000CN 1 ENWW Whole unit replacement
  • HP LaserJet M1005 | Service Manual - Page 188
    Figure 8-9 Paper-pickup assembly 172 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 189
    Table 8-12 Paper-pickup assembly Ref Description 1 Paper-pickup assembly 2 Roller, pickup S1 Screw, tap M4X10 S2 Screw, tap BH3X8 Part number Qty RM1-2091-000CN 1 RL1-0266-000CN 1 XB4-5401-009CN 1 XA9-1503-000CN 1 ENWW Whole unit replacement part 173
  • HP LaserJet M1005 | Service Manual - Page 190
    Figure 8-10 Fuser (fixing assy) assembly 174 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 191
    Table 8-13 Fuser (fixing assy) assembly Ref Description 1 Fuser (fixing assy) assembly 110-127 V 1 Fuser (fixing assy) assembly 220-240 V S8 Screw, with washer M3X6 Part number Qty RM1-3952-000CN 1 RM1-3955-000CN 1 XB2-8300-609CN 1 ENWW Whole unit replacement part 175
  • HP LaserJet M1005 | Service Manual - Page 192
    3) on page 171 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page 157 Scanner assembly on page
  • HP LaserJet M1005 | Service Manual - Page 193
    -69056 HP LaserJet M1005 MFP (complete unit), refurbished 220 V CB376-69055 HP LaserJet M1005 MFP (complete unit), replacement 110 V CB376-67056 HP LaserJet M1005 MFP (complete unit), replacement 220 V CB376-67055 HP LaserJet M1005 MFP, refurbished 110 V CB376-69001 Table and page Scanner
  • HP LaserJet M1005 | Service Manual - Page 194
    parts list (continued) Description HP LaserJet M1005 MFP, refurbished 220 V HP LaserJet M1005 MFP, replacement 110 V HP LaserJet M1005 MFP, replacement 220 V Laser-scanner assembly Latch, left Latch, right Link, coupling lower Link, coupling top LJM1005 scanner assembly Motor, stepping Panel
  • HP LaserJet M1005 | Service Manual - Page 195
    , rs M3X8 Screw, rs M3X8 Screw, tap BH3X8 Screw, tap M4X10 Screw, tap M4X10 Screw, with washer M3X6 Screw, with washer M3X6 Separation-pad assembly, printer Transfer-roller assembly Part number XA9-1501-000CN XA9-1495-000CN XA9-1495-000CN XA9-1495-000CN XA9-1420-000CN XA9-1420-000CN XA9-1420
  • HP LaserJet M1005 | Service Manual - Page 196
    8-15 Numerical parts list Part number 0515-4671 Description Screw 7121-8285 HP jewel CB376-00024 Control-panel overlay; Thai CB376-00025 Control-panel overlay; Vietnamese CB376-67901 LJM1005 scanner assembly CB376-00001 Control-panel overlay; English CB376-00002 Control-panel overlay
  • HP LaserJet M1005 | Service Manual - Page 197
    LaserJet M1005 MFP, refurbished 220 V CB376-69055 HP LaserJet M1005 MFP (complete unit), refurbished 220 V CB376-69056 HP LaserJet M1005 MFP (complete unit), refurbished 110 V CB397-60001 Q2612-67901 Formatter Print cartridge RC1-2474-020CN RC1-2476-000CN RC1-2485-000CN Cover, rear Scanner
  • HP LaserJet M1005 | Service Manual - Page 198
    RK2-0799-000CN Cover, left Cover, right Door, print cartridge Motor, stepping RL1-0266-000CN Roller, pickup RL1-1430-000CN RL1-1431-000CN RL1-0648-000CN Cover, front Cover, top (scanner support frame), printer Separation-pad assembly, printer RM1-3943-000CN Engine-controller-PCB assembly (ECU
  • HP LaserJet M1005 | Service Manual - Page 199
    Table 8-15 Numerical parts list (continued) Part number Description RM1-4305-000CN Pickup-tray assembly RU5-2885-000CN XA9-1420-000CN Scanner spring, tension Screw, rs M3X8 XA9-1420-000CN Screw, rs M3X8 XA9-1420-000CN Screw, rs M3X8 XA9-1495-000CN Screw, rs M3X6 XA9-1495-
  • HP LaserJet M1005 | Service Manual - Page 200
    184 Chapter 8 Parts and diagrams ENWW
  • HP LaserJet M1005 | Service Manual - Page 201
    A Device specifications This section contains the following information about the device: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 185
  • HP LaserJet M1005 | Service Manual - Page 202
    .3 inches) 437 mm (17.2 inches) 1 Weight does not include print cartridge, which weighs 0.7 kg (1.5 lb). Weight1 8.3 kg (18.4 lb) are based on preliminary data. For updated information, go to www.hp.com/support/LJm_1005. 2 Power reported is highest values measured for monochrome printing/copying
  • HP LaserJet M1005 | Service Manual - Page 203
    (14 ppm) LpAm = 48 dB (A) Ready Essentially Inaudible 1 Values are based on preliminary data. For updated information, go to www.hp.com/support/LJm_1005. 2 Configuration tested: HP LaserJet M1005 MFP, letter. 3 Print speed is 15 ppm letter-size and 14 ppm A4-size. ENWW Acoustic emissions 187
  • HP LaserJet M1005 | Service Manual - Page 204
    188 Appendix A Device specifications ENWW
  • HP LaserJet M1005 | Service Manual - Page 205
    B Product warranty ● Hewlett-Packard Limited Warranty Statement ● Availability of support and service ● HP maintenance agreements ENWW 189
  • HP LaserJet M1005 | Service Manual - Page 206
    HP PRODUCT HP LaserJet M1005 MFP DURATION OF LIMITED WARRANTY 1 year, Onsite service HP warrants to you, the end-user customer, that HP hardware and accessories will be free performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date
  • HP LaserJet M1005 | Service Manual - Page 207
    Availability of support and service Around the world, HP provides a variety of service and support options for purchase. Availability of these programs will vary depending upon your location. ENWW Availability of support and service 191
  • HP LaserJet M1005 | Service Manual - Page 208
    agreements are not part of the standard warranty. Support services vary by location. Contact HP Customer Care to determine the services that are available and for more information about maintenance agreements. In general, the printer will have the following maintenance agreement: Next-Day
  • HP LaserJet M1005 | Service Manual - Page 209
    C Regulatory information This section contains the following regulatory information: ● FCC compliance ● Declaration of conformity ● Country-/region-specific safety statements ENWW 193
  • HP LaserJet M1005 | Service Manual - Page 210
    If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there an experienced radio/TV technician. NOTE Any changes or modifications to the printer that are not expressly approved by HewlettPackard could void the user's
  • HP LaserJet M1005 | Service Manual - Page 211
    Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: declares, that the product Hewlett-Packard Company 11311 Chinden Boulevard, Boise, Idaho 83714-1021, USA Product Names: HP LaserJet M1005 MFP series Regulatory Model Number3) Print Cartridge Sales and Service Office or Hewlett
  • HP LaserJet M1005 | Service Manual - Page 212
    since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of
  • HP LaserJet M1005 | Service Manual - Page 213
    tt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet M1005 MFP -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu
  • HP LaserJet M1005 | Service Manual - Page 214
    198 Appendix C Regulatory information ENWW
  • HP LaserJet M1005 | Service Manual - Page 215
    30, 38, 186 troubleshooting 116 characters, troubleshooting partially printed 118, 121 toner scatter 123 checks drum rotation 136 half self-test 135 high-voltage contacts 137 print cartridges 116 secondary service menu 141 cleaning exterior 36 lid backing 36 paper path 37 scanner glass 36 colored
  • HP LaserJet M1005 | Service Manual - Page 216
    print cartridges, checking 116 secondary service menu 141 dimensions, device 186 documentation media guide 6 Web sites 2 dots, troubleshooting printed pages 117 scans or copies 127 downloading drivers 23 drivers downloading 23 Help 23 operating systems supported 21 settings 24 software components
  • HP LaserJet M1005 | Service Manual - Page 217
    driver settings 24 software components 22 system requirements 21 uninstalling software 25 versions supported 21 mailing labels 9 main input tray. See tray 1 main motor removing 103 troubleshooting 110 main wiring diagrams device base 147 scanner 146 maintenance agreements 192 manuals media guide
  • HP LaserJet M1005 | Service Manual - Page 218
    diagrams 147 printer drivers. See drivers printing, troubleshooting 116 priority input tray capacity 4 feeding operations 53 loading 19 locating 5 media specifications 13 multiple sheets feeding, troubleshooting 133 problem-solving. See troubleshooting Q quality features 4 print cartridges, checking
  • HP LaserJet M1005 | Service Manual - Page 219
    86 scanner assembly 67 scanner support frame 95 separation pad 73 side covers 82 tools, required 60 transfer roller, removing 80 tray 1 78 repetitive defects ruler 130 troubleshooting 120 replacement intervals, print cartridges 38 replacing parts after service checklist 61 before service checklist
  • HP LaserJet M1005 | Service Manual - Page 220
    186 skewed pages 122, 133 smeared toner 119 software components 22 drivers, downloading 23 installing on Windows 25 operating systems supported 21 settings 24 system requirements 21 troubleshooting 111 uninstalling from Macintosh 25 uninstalling from Windows 25 space requirements 17 specifications
  • HP LaserJet M1005 | Service Manual - Page 221
    122, 133 Web sites documentation 2 drivers 23 media guide 6 ordering supplies 30 parts, ordering 152 support 152 white stripes, troubleshooting 123 whole unit replacement part part numbers 160 Windows driver settings 24 installing software 25 software components 22 system requirements 21
  • HP LaserJet M1005 | Service Manual - Page 222
    206 Index ENWW
  • HP LaserJet M1005 | Service Manual - Page 223
  • HP LaserJet M1005 | Service Manual - Page 224
    © 2006 Hewlett-Packard Development Company, L.P. www.hp.com *CB376-90929* *CB376-90929* CB376-90929
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
HP LaserJet M1005 MFP
Service Manual