HP LaserJet M1120 HP LaserJet M1120 MFP Series User Guide
HP LaserJet M1120 - Multifunction Printer Manual
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- HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 1
HP LaserJet M1120 MFP Series User Guide - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 2
- HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 3
HP LaserJet M1120 MFP Series User Guide - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 4
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP ®, Windows®, and Windows®XP are U.S. registered trademarks of the Microsoft Corporation. Windows Vista - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 5
for Windows Supported operating systems for Windows 14 Printer driver ...14 Priority for print settings ...14 Open the printer driver and change the print settings 15 Software installation types for Windows 16 Remove software for Windows ...16 Supported utilities for Windows ...17 Embedded - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 6
for Macintosh 20 Change printer-driver settings for Macintosh 20 Software installation types for Macintosh 21 Supported utilities for Macintosh 22 Use features in the Macintosh printer driver 23 Print ...23 Scan from the product and HP Director (Macintosh 25 Scanning tasks ...25 5 Connectivity - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 7
Set the print orientation ...45 Use watermarks ...45 Save toner ...45 Print on both sides of the paper (duplex printing 46 Print multiple pages on one sheet of paper in Windows 48 Economy settings ...49 EconoMode ...49 Archive print ...49 8 Copy Load originals ...52 Use copy ...52 One-touch copy - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 8
Windows problems 106 Solve common Macintosh problems 106 Appendix A Accessories and ordering information Supplies ...110 Cable and interface accessories ...110 Appendix B Service and support Hewlett-Packard limited warranty statement 111 Customer self repair warranty service 112 Print cartridge - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 9
program 122 Protecting the environment 122 Ozone production ...122 Power consumption ...122 Toner consumption ...122 Paper use ...122 Plastics ...123 HP LaserJet print supplies 123 Return and recycling instructions 123 Paper ...124 Material restrictions ...124 Disposal of waste equipment by - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 10
viii ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 11
1 Product basics ● Product comparison ● Product features ● Product walkaround ● Supported operating systems ● Supported product software ENWW 1 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 12
of print media. ● IPv4 network protocol. ● Tray 1 holds up to 250 sheets of print media or 10 envelopes. ● IPv6 network protocol. ● Manual two-sided (duplex) printing and copying. ● Hi-Speed USB 2.0 port. ● 32-MB random-access memory (RAM). ● Flatbed scanner. 2 Chapter 1 Product basics - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 13
Memory Paper handling Scan Printer driver features Interface toner. ● The product ships with a 1,000-page (average yield) starter cartridge. The average yield for replacement cartridges is 2,000 pages. ● Online user guide is compatible with text screen-readers. ● Print cartridges can be installed - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 14
Product walkaround Front view 1 2 3 4 6 5 1 Scanner lid 2 Control panel 3 Print-cartridge door latch 4 Output bin 5 Priority input tray 6 Tray 1 Back view 7 Interface ports 8 Power switch 9 Power connector 7 8 9 4 Chapter 1 Product basics ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 15
Interface ports All models have a Hi-Speed USB 2.0 port, and network models also have a 10/100 Base-T Ethernet port. 1 2 1 Hi-Speed USB 2.0 port 2 Ethernet port (network models only) Serial number and model number location The serial number and product model number label is on the rear of the - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 16
agreements and the default settings. Easy installation for Windows ● HP drivers ◦ Printer driver ◦ Scan driver ● HP MFP software ◦ HP LaserJet Scan program ◦ Uninstall program ● HP Update program ● HP Customer Participation Program ● Shop for HP Supplies program ● Other programs ◦ Readiris OCR - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 17
● HP Uninstaller ● HP LaserJet software ◦ HP Scan ◦ HP Director ◦ Scan to e-mail program ◦ HP Photosmart Supported printer drivers The product comes with software for Windows and Macintosh that allows the computer to communicate with the product. This software is called a printer driver. Printer - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 18
8 Chapter 1 Product basics ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 19
2 Control panel ● Control-panel walkaround ● Control-panel menus ENWW 9 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 20
button once increases the value by 1, while pressing and holding the button increases the value by 10. 5 Cancel button ● Cancels the current print, copy, or scan job in process and expels all of the active pages from the paper path. The time that it takes to cancel the job depends on - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 21
provide information about the product. ● Use the System setup menu to establish basic product settings such as language or print quality. ● Use the Service menu to restore default settings, clean the product, and activate special modes that affect print output. NOTE: To print a detailed list of the - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 22
. Sets the type for printing internal reports or any print job that does not specify a type. Sets how much toner the product should apply to thicken lines and edges. Table 2-4 Service menu Menu item Sub-menu item Restore defaults Cleaning mode Less paper curl On Off Archive print On Off - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 23
3 Software for Windows ● Supported operating systems for Windows ● Printer driver ● Priority for print settings ● Open the printer driver and change the print settings ● Software installation types for Windows ● Remove software for Windows ● Supported utilities for Windows ENWW 13 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 24
supports the following Windows operating systems: Full software installation ● Windows XP (32-bit) ● Windows Vista (32-bit) ● Windows 2000 ● Windows 2003 Server (32-bit) Print and scan drivers only ● Windows XP (64-bit) ● Windows Vista (64-bit) ● Windows 2003 Server (64-bit) Printer driver - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 25
and then click Printers and then click Printers Vista Print. (Windows 2000) or (Windows 2000) or 2. Select the driver, and then click Properties or Preferences. Printers and Faxes (Windows XP Professional and Server 2003) or Printers and Other Printers and Faxes (Windows XP Professional and - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 26
. Use this option to select which software and drivers to install. Remove software for Windows 1. Click Start, and then click All Programs. 2. Click HP, and then click HP LaserJet M1120. 3. Click Uninstall, and then follow the onscreen instructions to remove the software. 16 Chapter 3 Software for - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 27
events occur, such as an empty tray or a problem with the product. The alert includes information about solving the problem. Other Windows components and utilities ● Software installer - automates the printing system installation ● Online Web registration ENWW Supported utilities for Windows 17 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 28
18 Chapter 3 Software for Windows ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 29
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ● Scan from the product and HP Director (Macintosh) ENWW 19 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 30
OS v10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Macintosh computers. The PPDs, in combination - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 31
not run automatically, double-click the CD icon on the desktop. 2. Double-click the Installer icon in the HP LaserJet Installer folder. 3. Follow the instructions on the computer screen. USB printer queues are created automatically when the product is attached to the computer. However, the queue - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 32
an interface to the device that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or configured, but you must have a supported Web browser on your computer. To gain access to the embedded Web server, type the IP address for the device in - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 33
the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3. In the Presets box, select the printing preset that you want to use. NOTE: To use printer-driver default settings, select Factory Default. Resize documents or print on a custom paper size You can - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 34
way to print draft pages. 1. On the File menu, click Print. 2. Select the driver. 3. Open the Layout pop-up menu. 4. Next to Pages per Sheet, select the number that you selected. 4. To go to various support Web sites for this device, select an Internet Services option from the drop- down list, and - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 35
Gently close the lid. 2. Double-click the HP Director desktop alias. 3. Click the HP Director, and then click Scan to open the HP dialog box. 4. Click Scan. 5. To scan multiple pages, load the next page and click Scan. Repeat until all pages are scanned. 6. Click Finish, and then click Destinations - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 36
26 Chapter 4 Use the product with Macintosh ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 37
5 Connectivity ● Connect the product directly to a computer with USB ● Printer sharing disclaimer ● Supported network operating systems ● Supported network protocols ● Install the product on a network (network models only) ENWW 27 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 38
. 2. Follow the installer instructions. 3. Allow the installation process to complete, and then restart the computer. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 39
. 4. Print a configuration page. NOTE: Do not connect both a USB cable and an Ethernet cable to the product. Install the software for the network product To use the product on the network, install the software on a computer that is connected to the network. ENWW Supported network protocols 29 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 40
30 Chapter 5 Connectivity ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 41
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ENWW 31 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 42
in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 43
it adapts to various media. NOTE: To obtain best print results, select the appropriate paper size and type in the print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Priority input tray Tray 1 Letter 216 x 279 mm (8.5 x 11 inches) Legal 216 x 356 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 44
supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 45
the first page on media different from the remainder of the document. Media guides ensure that the media is correctly fed into the product and that the is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using. Tray 1 Tray - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 46
keys to select a default type or size for the tray, and then press OK. NOTE: To configure the product trays for print jobs, use the printer driver. See .Change the print driver to match the media type and size on page 38. 36 Chapter 6 Paper and print media ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 47
section provides information about common printing tasks. ● Change the print driver to match the media type and size ● Get help for source ● Select a paper type ● Set the print orientation ● Use watermarks ● Save toner ● Print on both sides of the paper (duplex printing) ● Print multiple pages on one - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 48
list box, select the correct media type or size. 5. Click OK. Supported paper types and tray capacity This product has the following tray priority for feeding change the paper size and paper type settings in the printer driver before printing. Type is Plain Color Preprinted Prepunched Recycled - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 49
instructions for performing common printing tasks, such as printing on both sides, printing multiple pages on one sheet, and printing the first page or covers on different paper. Activate the printer-driver Help screens in one of the following ways: Windows Macintosh ● In the printer driver - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 50
, right-click the print job that you want to cancel, and then click Cancel. ◦ Windows Vista: Click Start, click Control Panel, and then, under Hardware and Sound, click Printer. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 51
has eight pages, the device prints pages 1 and 8 on the same sheet. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Finishing tab. 4. Select Print On Both Sides. 5. In the drop-down box for Booklet Layout, select - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 52
sure that the paper or print media that you are using meets HP specifications. Generally, smoother paper provides better results. 1. Open the printed on is facing up. 3. Adjust the media guides to the length and width of the media. 4. On the printer driver, on the Paper tab or the Paper/Quality tab, - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 53
the same for all pages of the print job. Print a blank first page 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper/Quality tab, click Use different paper. 4. In the list box, click Front or Back Cover. 5. Click - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 54
on a different size paper, with or without scaling. Reduce or enlarge a document 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Effects tab, select % of normal size, and then type the percentage by which you want to - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 55
Page Only. 6. Click OK. To remove the watermark, click (none) in the Watermarks drop-down list. Save toner 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. On the Paper/Quality tab, click EconoMode. 4. Click OK. ENWW Set - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 56
sides of the paper (duplex printing) NOTE: The printer driver also contains instructions and graphics for manually duplexing. 1. In the software program, open the properties (printer driver). 2. On the Finishing tab, select Print on Both Sides (Manually). NOTE: If the Print on Both Sides option is - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 57
6. Maintaining the same orientation, place the stack of media in the input tray again. The printed side should be facing down with the top edge feeding into the product first. 7. On the product control panel, press OK and wait for the second side to print. ENWW Print on both sides of the paper ( - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 58
Print multiple pages on one sheet of paper in Windows You can print more than one page on a single sheet of paper. 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. 3. Click the Finishing tab. 4. In the Document Options drop- - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 59
the product printer driver conserves toner. Archive print Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you want to preserve or archive. 1. On the control panel, press Setup. 2. Use the arrow buttons to select Service - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 60
50 Chapter 7 Print tasks ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 61
8 Copy ● Load originals ● Use copy ● Copy settings ● Copy a book ● Copy photos ● Duplex (two-sided) copy jobs ENWW 51 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 62
Load originals 1. Lift the flatbed scanner cover. 2. Place the original document face-down on the flatbed scanner with the upper-left corner of the document at the corner indicated by the icon on the scanner. 3. Gently close the lid. Use copy One-touch copy 1. Load the document onto the flatbed - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 63
4. Use the arrow buttons to set the number of copies (between 1 and 99) that you want as the default. 5. Press OK to save your selection. Cancel a copy job To cancel a copy job, press Cancel on the product control panel. If more than one process is running, pressing Cancel clears the process that - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 64
Reduction/enlargement settings ● Original=100% ● A4 > Ltr=94% ● Ltr > A4=97% ● Full Page=91% ● 2 pages/sheet ● 4 pages/sheet ● Custom: 25-400% NOTE: When using the 2 pages/sheet or 4 pages/sheet setting, select the page orientation (portrait or landscape). Copy settings Copy quality Five copy- - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 65
. 1. Turn off the product, unplug the power cord from the electrical socket, and raise the lid. 2. Clean the glass by using a soft, lint-free cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 66
4. Use the arrow buttons button to adjust the setting. Move the slider to the left to make all of the copies lighter than the original, or move the slider to the right to make all of the copies darker than the original. 5. Press OK to save the selection. Change copy job print density Increasing the - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 67
● Bond ● Recycled ● Color ● Light ● Heavy ● Cardstock ● Envelope #10 ● Rough Change the default media-size setting 1. On the product control panel, press Setup. 2. Use the arrow buttons to select System setup, and then press OK. 3. Use the arrow buttons to select Paper setup, and then press OK. 4. - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 68
Copy a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the corner indicated by the icon on the scanner. 2. Gently close the lid. 3. Gently press down on the lid to press the book to the flatbed scanner surface. CAUTION: Pressing on the flatbed - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 69
Copy photos 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo at the corner indicated by the icon on the scanner. 2. Gently close the lid. 3. Adjust the copy quality setting to Film photo. 4. Press Start Copy. Duplex (two- - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 70
the top edge feeding into the device first. 5. Press Start Copy. 6. Remove the copied page from the output bin, and then set it aside for manual collating. 7. Repeat steps 1 through 6, following the original document page order, until all pages of the original are copied. 60 Chapter 8 Copy ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 71
9 Scan ● Load originals for scanning ● Use scan ● Scan settings ● Scan a book ● Scan a photo ENWW 61 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 72
software, install the Readiris program from the software CD-ROM. Text-recognition software is also known as optical character recognition (OCR) software. Scan by using HP LaserJet Scan (Windows) 1. In the HP program group, select Scan to to start HP LaserJet Scan. 2. Select a scanning destination - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 73
the commands and steps to use. Scan from a WIA-compliant program (Windows XP and Vista only) WIA is another way to scan an image directly into a software program, such as Microsoft Word. WIA uses Microsoft software to scan, instead of HP LaserJet Scan software. Generally, a software program is WIA - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 74
a document or a photo to a computer results in the file being saved as a .TIF file. ● Scanning a document to email results in the file being saved as a .PDF file. ● Scanning a photo to e-mail results in the file being saved as a .JPEG file. NOTE: Different file types can be selected when using - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 75
Use this setting for text documents. Use this setting when file size is an issue or when you want a document or photograph to be scanned quickly. Scan quality Clean the scanner glass Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 76
the glass. They might seep under it and damage the product. 3. To prevent spotting, dry the glass by using a chamois or cellulose sponge. 66 Chapter 9 Scan ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 77
Scan a book 1. Lift the lid and place the book on the flatbed scanner with the page that you want to copy at the corner to press the book to the flatbed scanner surface. CAUTION: Pressing on the flatbed cover with too much force can break the lid hinges. 4. Scan the book by using one of the - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 78
Scan a photo 1. Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo at the corner indicated by the icon on the scanner. 2. Gently close the lid. 3. Scan the photo by using one of the scanning methods. 68 Chapter 9 Scan ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 79
10 Manage and maintain the product ● Information pages ● Embedded Web server (network models only) ● Security features ● Manage supplies ENWW 69 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 80
the product memory. These pages help diagnose and solve problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 81
(such as an HP LaserJet product) or in firmware, rather than as software that is loaded on a network server. The advantage of an EWS is that it provides an interface to the product that anyone with a networkconnected product and computer can use. There is no special software to install or configure - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 82
not be a genuine HP one if you notice the following issues: ● You are experiencing a large number of problems with the print cartridge. ● The print cartridge does not look like it usually does (for example, the pull tab or the box is different). In the United States, call toll-free: 1-877-219-3183 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 83
after the beginning of the call. The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline. Recycle supplies To install a new HP print cartridge, follow the instructions that are included in the box that contains the new supply, or - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 84
straight out to remove it. See the recycling information inside the print cartridge box. 3. Rock the print cartridge back and forth. 4. Remove the new print cartridge from its packaging, remove the orange cover from the print cartridge, and then pull the orange tab straight out to remove the sealing - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 85
Over time, this buildup can cause print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these types of problems. Specks Smearing 1. Press Setup. 2. Use the arrow buttons to find the Service menu, and then press OK. 3. Use the arrow - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 86
exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the product. Firmware updates Firmware updates and installation instructions for this product are available at www.hp.com/support/ LJM1120. Click Downloads and drivers, click the operating system, and - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 87
11 Problem solve ● Problem-solving checklist ● Control-panel messages ● Control-panel display problems ● Clear jams ● Solve image-quality problems ● Solve connectivity problems ● Solve software problems ENWW 77 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 88
printing. Make sure that media that meets HP specifications. Clean the paper path. See Clean driver is selected. Select the proper driver. There is a port driver problem in Microsoft Windows. Uninstall and then reinstall the product software. Verify that you are using the correct installation - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 89
Verification step Possible problems Solutions Does the product scan to the computer? Initiate a scan from the basic desktop software at your computer. The cable is not connected correctly. Software is not installed correctly or an error occurred during software installation. Reconnect the cable - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 90
to guide the is receiving print data or scanning commands, control-panel messages too complex Press [OK] Printer jam clear paper path Settings panel, and then follow the control-panel instructions. See Clear jams on page 83. The the control panel instructions. See Clear jams on page 83. The - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 91
on the power might fix the problem. If a critical error persists, the product might require service. Critical error message-tables Control the product to initialize. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. Turn off the - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 92
it. Plug the product directly into the wall socket. 3. Turn on the power and wait for the product to initialize. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. 82 Chapter 11 Problem solve ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 93
magnetic field. To resolve this problem, perform the following procedure: improperly or overfilled, or the media guides are not set properly. ● Media product during a print job. ● The cartridge door is opened during a print job. is being used does not meet HP specifications. ● The media is damaged - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 94
● In output areas ● In the print-cartridge area Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the product. Loose toner might remain in the product after a jam. This problem typically resolves itself after a few - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 95
3. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the product. 4. Open tray 1 and remove the media stack. 5. With both hands, grasp the side of the jammed media that is most visible (this - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 96
6. Replace the print cartridge and close the print-cartridge door. 86 Chapter 11 Problem solve ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 97
by the warranty. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. ENWW Clear jams 87 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 98
print cartridge, minimize its exposure to direct light. 2. With both hands, grasp the side of the jammed media that is most visible (this includes the middle), and carefully pull it free from the product. 3. Replace the print cartridge and close the print-cartridge door. 88 Chapter 11 Problem solve - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 99
that you are using. ● Verify that the media guides are properly adjusted. ● Check that the input input tray while the product is printing. ● Use only HP-recommended media types and sizes. ● Do not fan media . The print media type and the amount of toner used affect the output bin capacity. ● Check - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 100
problems that printers. The paper lot is flawed. The manufacturing processes can cause some areas to reject toner. The print cartridge might be defective. Replace the print cartridge. See Print cartridge on page 73. If the error persists, contact HP. See www.hp.com/support/LJM1120 or the support - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 101
meets HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides and the paper path. See Clean the paper path on page 75. The fuser temperature might be too low. In the printer driver - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 102
might need service. Verify that the problem also occurs on the configuration page. If so, contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. The printed page is curled or wavy. The product is not set to print on the type of In the printer driver, make - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 103
correctly and that the media guides are not too tight or too printers. Air pockets inside envelopes can cause them Remove the envelope, flatten it, and try to wrinkle. printing again. Toner problems. Print-media guidelines ● For best results, make sure that the paper is of good quality, and free - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 104
problems The following problems with media cause print-quality deviations, jamming, or even damage to the product. Problem Cause Solution Poor print quality or toner Service free of cutouts or perforations. The paper has ragged edges. Use high-quality paper that is made for laser printers guides - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 105
in manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ LJM1120 or the support flyer print any pages. Problem Pages print but are totally blank. Cause The sealing tape might still be in the print cartridge. The document might - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 106
instructions. ● Use or make a carrier sheet to protect your originals. NOTE: Verify that the media meets HP specifications. If the media meets HP specifications, recurring feed problems indicate the pickup roller or separation pad is worn. Contact HP. See www.hp.com/ support/LJM1120 or the support - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 107
problems Problem Images are missing or faded. Cause The print-cartridge the scanner glass on page 65. Install a new HP print cartridge. See Print cartridge on page 73. Black dots or job. Copies are too light or dark. The printer driver or product software settings may be incorrect. Verify - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 108
problems Problem Cause Solution Poor print quality or toner free of cutouts or perforations. Use high-quality paper that is made for laser printers. manual feed mode and print your job again. The pickup roller might be dirty or damaged. Contact HP. See www.hp.com/support/ LJM1120 or the support - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 109
. The print cartridge might be defective. Replace the print cartridge. See Print cartridge on page 73. The product settings might be set to reduce On the control panel, press Reduce/ the scanned image. Enlarge and verify that it is set to Original=100%. ENWW Solve image-quality problems 99 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 110
Windows scan the original. The original is too small. The minimum size that the flatbed scanner supports is 25 x 25 mm (1 x 1 inch). The media size is incorrect. In Scan settings, make sure that the input media size is large enough for the document that you are scanning. . 100 Chapter 11 Problem - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 111
Problem The scan takes too long Cause Solution The resolution or color level is set too high. Change the resolution and color settings to the correct settings for your job. See Scanner resolution and color on page 64. The software is set to scan in color. The system default is color, which - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 112
page 35 for instructions. ● Adjust the software settings according to how you plan to use the scanned page. See Scanner HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. ● Use or make a carrier sheet to protect your originals. Solve scan-quality problems Problem - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 113
is with the hardware. Contact HP. See www.hp.com/support/LJM1120 or the support flyer that came in the product box. 4. Print a demo page at the control panel. If the page prints, the problem is with the printer driver. Try printing from another printer driver. 5. Try printing from a different - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 114
on? Make sure that the product is plugged in and turned on. If the problem persists, you might have a defective power cable, power source, or product. 2. Is sure the product is turned on. ● Make sure the product is installed correctly. 4. Does a message other than Ready appear on the product - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 115
network? Make sure they are compatible and that they are installed correctly with the correct printer drivers. 5. Are other users able to print? The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection. 6. If other users are able to print, are - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 116
Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. If the device PCL 6 printer driver is selected, switch to the PCL 5 or HP postscript - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 117
the product does not appear in the Macintosh Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting ● Check that your Macintosh supports USB. ● Verify that your Macintosh operating system is - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 118
a USB cable, the product does not appear in the Macintosh Printer Setup Utility after the driver is selected. Cause Solution from the chain and connect the cable directly to the USB port on the host computer. NOTE: The iMac keyboard is a nonpowered USB hub. 108 Chapter 11 Problem solve ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 119
● To order supplies in the U.S., go to www.hp.com/sbso/product/supplies. ● To order supplies worldwide, go to www.hp.com/ghp/buyonline.html. ● To order supplies in Canada, go to www.hp.ca/catalog/supplies. ● To order supplies in Europe, go to www.hp.com/go/ljsupplies. ● To order supplies in Asia - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 120
Supplies Product name Replacement print cartridge Description Average yield for the print cartridge is approximately 2,000 pages. Part number CB436A Cable and interface accessories Product name USB cable Description 2-meter standard USB-compatible device connector 3-meter standard USB- - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 121
B Service and support Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet M1120 and M1120n DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 122
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. 112 Appendix B Service and support ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 123
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 124
go to the Web site: www.hp.com/support/LJM1120. HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. Go to instantsupport.hp.com. Telephone support HP provides free telephone support during the warranty period. For - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 125
Go to www.hp.com/go/mac-connect for products that are designed specifically for the Macintosh user. ENWW HP Customer Care 115 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 126
agreements are not part of the standard warranty. Support services may vary by area. Check with your local HP dealer to determine the services available to you. Repacking the device If HP Customer Care determines that your device needs to be returned to HP for repair, follow the steps below to - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 127
C Specifications This section contains the following information about the product: ● Physical specifications ● Electrical specifications ● Power consumption ● Environmental specifications ● Acoustic emissions ENWW 117 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 128
(average, in watts)1 Product model Printing2 Copying2 Ready/Sleep3 Off HP LaserJet M1120 420 W 420 W 5 W - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 129
Declared per ISO 92961 Printing (19 ppm) LpAm = 53 dB(A) Ready Inaudible 1 Values are based on preliminary data. See www.hp.com/support/LJM1120 for current information. 2 Configuration tested: HP LaserJet M1120 printing simplex using A4 paper at 19 ppm. ENWW Environmental specifications 119 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 130
120 Appendix C Specifications ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 131
D Regulatory information This section contains the following regulatory information: ● FCC compliance ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 121 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 132
Sheet. Qualified products are also listed at: http://www.hp.com/hpinfo/globalcitizenship/environment/productdesign/ecolabels.html Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. Paper use This product's duplex feature (two-sided printing - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 133
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (two to eight cartridges) 1. Package each HP LaserJet print cartridge in its original box - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 134
HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide waste disposal service or the toner) can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 135
● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment/index.html. ENWW Environmental product stewardship program 125 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 136
product Product Name: HP LaserJet M1120 Series Regulatory Model Number2) Product Options: Print Cartridges: BOISB-0604-03 ALL regulatory topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe,, - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 137
Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for , or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation. Canadian DOC regulations - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 138
sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet M1120, M1120n - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 139
O SJ/T11363-2006 X SJ/T11363-2006 NOTE ENWW Safety statements 129 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 140
130 Appendix D Regulatory information ENWW - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 141
dots, while lighter areas consist of a smaller number of dots. HP Director A software program that is used when working with documents on scanning. Generally, more pixels per inch result in a higher resolution, more visible detail in the image, and a larger file size. printer driver A printer driver - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 142
By using a TWAIN-compliant scanner with a TWAINcompliant program, a scan can be initiated from within the program. URL Uniform resource locator or all pages. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is available in Windows Me and Windows XP. A scan can be initiated from - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 143
95 blank scans, troubleshooting 102 booklet settings Windows 41 books copying 58 scanning 67 C cables part numbers 110 USB, troubleshooting 96 Canadian DOC regulations 127 canceling copy jobs 53 print job 40 scan jobs 63 capacity output bin 3 cartridge-door release, locating 4 cartridges HP fraud - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 144
Support Professional Edition (ISPE) 114 HP LaserJet Scan (Windows) 62 HP SupportPack 116 HP-Authorized Dealers 114 humidity specifications environment 119 I Illegal Operation errors 106 image quality copy, troubleshooting 97 print, troubleshooting 90, 102 scans, troubleshooting 100, 102 installation - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 145
from control panel 25 scanning from TWAIN- compliant software 62 scanning page-by-page 25 scanning to e-mail 25 scanning to file 25 support 114 supported operating systems 6, 20 USB card, troubleshooting 107 Macintosh driver settings custom-size paper 23 Services tab 24 maintenance agreements - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 146
color 64 file formats 64 from control panel (Macintosh) 25 from HP LaserJet Scan (Windows) 62 grayscale 65 methods 62 OCR software 63 page-by-page (Macintosh) 25 photos 68 quality, troubleshooting 100, 102 resolution 64 speed, troubleshooting 101 to e-mail (Macintosh) 25 to file (Macintosh) 25 TWAIN - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 147
93 smeared, troubleshooting 91 specks, troubleshooting 90 toner cartridges. See print cartridges tray 1 jams, clearing 84 loading 35 locating 4 trays capacities 3 capacity 38 default media size 36 feeding problems, troubleshooting 95 jams, clearing 84 troubleshooting blank pages 95 blank scans 102 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 148
92 Web sites customer support 114 Macintosh customer support 114 Material Safety Data Sheet (MSDS) 124 weight 118 white or faded stripes, troubleshooting 97 WIA-compliant software, scanning from 62 Windows driver settings 15 drivers supported 7 pages per sheet 48 problem-solving issues 106 138 - HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 149
- HP LaserJet M1120 | HP LaserJet M1120 MFP Series User Guide - Page 150
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