HP LaserJet MFP M436 User Guide

HP LaserJet MFP M436 Manual

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  • HP LaserJet MFP M436 | User Guide - Page 1
    HP LaserJet MFP M433a, M436n, M436dn, M436nda User Guide
  • HP LaserJet MFP M436 | User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
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    Table of contents 1 Introduction ...1 Features by model ...2 About this user's guide ...3 Safety information ...4 Machine overview ...8 Components ...8 Front view ...9 Rear view ...10 Control panel overview ...11 2 Menu Overview ...13 Accessing the menus ...14 Menu overview ...15 Copy
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    39 Printer hardware setup and software installation ...40 Software installation instructions ...41 5 Printing ...43 Print setup on the control HP Scan Software ...59 Scanning from image editing program ...59 Scanning using the WIA driver ...60 Scanning via WSD ...60 Installing a WSD Printer Driver
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    94 Update the firmware ...95 Step one: Download the firmware from HP.com 95 Step two: Update the firmware ...95 10 Useful Settings ...99 Machine's basic settings ...100 Altitude adjustment ...101 11 Troubleshooting ...103 Paper feeding problems ...104 Clearing jams ...105 Introduction ...105 Tray
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    127 Toner-related messages ...128 Tray-related messages ...129 Network-related messages ...129 Misc. messages ...130 Power and cable connecting problems ...131 Printing problems ...132 Printing quality problems ...134 Copying problems ...139 Scanning problems ...140 Operating system problems ...141
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    Protection Warranty: LaserJet toner cartridge limited warranty statement 161 HP policy on non-HP supplies ...162 HP anticounterfeit Web site ...163 Data stored on the toner cartridge ...164 Long life consumable and maintenance kit limited warranty statement 165 Customer support ...166 Declaration
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    Glossary ...179 viii ENWW
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    1 Introduction This chapter provides information you need to know before using the machine. ● Features by model ● About this user's guide ● Safety information ● Machine overview ● Control panel overview ENWW 1
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    10 M436n/dn/nda, M433a M436n/dn/nda, M433a PCL6 printer driver Printer Manager Scan application Windows Software Installer/Uninstaller Status Monitor Scanning Software Scan to PC Setup a You can download the software from the website and install it: (www.hp.com/support/ljM436MFP, www.hp.com
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    the safety information before using the machine. ● If you have a problem using the machine, refer to the troubleshooting chapter. ● Terms used in this user's guide are explained in the glossary chapter. ● All illustrations in this user's guide may differ from your machine depending on its options or
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    prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. Table 1-3 Important safety symbols Warning Hazards or
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    appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel. If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified
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    the machine by yourself. It can damage the machine. Call a certified technician when the machine needs repairing. Table 1-8 Supply usage Caution Do not disassemble the toner cartridge. 6 Chapter 1 Introduction ENWW
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    Table 1-8 Supply usage (continued) Using recycled consumables, such as toner, can cause damage to the machine. When toner gets on your clothing, do not use hot water to wash it. Use cold water. ENWW Safety information 7
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    and optional goods may not be available depending on model or country/region. Components Machine Imaging unit Toner cartridgea Power cord Quick installation guide Software CDsb Misc. accessoriesa a Miscellaneous accessories included with your machine may vary by country/region of purchase
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    Front view 12 11 10 9 8 13 1 23 14 4 15 5 16 6 7 17 1 Automatic document feeder covera 2 Automatic document feeder width guidea 3 Automatic document feeder input traya 4 Automatic document feeder output traya 5 Control panel 6 Multi-purpose tray 7 Tray 3 jam covera 8 Second
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    16 Toner cartridge 17 Paper width guides on a multipurpose tray a This is an optional feature. Rear view 2 3 1 1 Power receptacle 2 USB 2.0, Type B port 3 Network port (not available on the M433a model) 10 Chapter 1 Introduction ENWW
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    11 1 ID Copy 2 Reduce/Enlarge 3 Display screen 4 Copy 5 Arrows 6 OK 7 Numeric keypad 8 Clear Allows you to copy both sides of an ID card like a driver's license on a single side of paper. You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original
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    17 Paper Select 18 Darkness Select the tray you want from the display screen. Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. 12 Chapter 1 Introduction ENWW
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    2 Menu Overview This chapter provides information about the overall menu structure. ● Accessing the menus ● Menu overview ENWW 13
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    Accessing the menus Some menus may not appear on the display depending on the options selected, the product model, or your country/region of residence. If so, it is not applicable to your machine. 1. Select the Copy or Scan button on the control panel depending on the feature to be used. 2. Select
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    Menu overview Copy feature menu Table 2-1 Copy Feature Menu Reduce/Enlargea NOTE: The most commonly used reductions/enlargements are: ● 70% (A3 -> A4) ● 141% (A4 -> A3) Duplexb Darkness Original Type Image Rotationb Sub-menu 25% 50% (A3 -> A5) 61% (A3 -> B5) 70% (A3 -> A4), B4(JIS) -> B5, A4 -> A5)
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    Table 2-1 Copy Feature (continued) Menu Sub-menu Collation On/Off Layout Normal ID Copy N-Up Book Copy Adjust Background Off Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1- Erase Lev.4 a Reduce/Enlarge means specifically to print a specific paper size onto another specific paper size.
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    Table 2-3 Copy Setup Menu (continued) Menu Sub-menu Auto Tray On/Off a This menu selection allows you to change the default copy selections for the Copy Feature menu, except for Layout and Background. Print Setup Menu Table 2-4 Print Setup Menu Orientation Duplex Copies Resolution Clear Text
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    System Setup Menu Table 2-5 System Setup Menu Sub-menu Sub-menu Sub-menu Machine Setup Date & Time Clock Mode 12 hours 24 hours Language English Chinese Power Save 1 - 60 minute(s) Wakeup Event On/Off Auto Power Off Off On (5 - 240 minutes) System Timeout Off On (10 - 600
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    Table 2-5 System Setup (continued) Menu Sub-menu Paper Setup Paper Size Paper Type Paper Select Margin Sub-menu MP Tray 1 Tray 2 Tray 3a Default Paper Size MP Tray 1 Tray 2 Tray 3a, Copy Print Common Margin Sub-menu A4 Letter Tray 1 Tray 2 Tray 3a Auto Tray 1 Tray 2 Tray 3a Simplex Margin
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    Tray 2 Friction Pad Tray 3 Roller(a) Tray 3 Friction Pad(a) ADF Roller ADF Rubber Pad Image Mgr. Custom Color Default Reset? Print Density -10 - +10 Toner Low Alert On/Off OPC Unit Low Alert On/Off Serial Number Paper Stacking On/Off a Some menus may not appear on the display
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    Table 2-6 Network (continued) Menu Protocol Management Network Configuration Clear Settings Sub-menu HTTP HTTPS WINS SNMPv1/v2 UPnP(SSDP) mDNS Scan Menu Select Scan > Scan To PC on the control panel. Table 2-7 Scan Menu Menu Scan to PC Sub-menu Local or network PC File Format Color Mode
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    22 Chapter 2 Menu Overview ENWW
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    3 Media and Tray This chapter provides information on how to load print media into your machine. ● Tray overview ● Loading paper in the tray ● Printing on special media ● Setting the paper size and type ● Loading the original ● Print media specifications ENWW 23
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    Tray overview To change the size, you need to adjust the paper guides. 1 2 3 4 1 Paper length guide 2 Paper width guide 3 Paper bottom plate 4 Tray extend lever 24 Chapter 3 Media and Tray ENWW
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    the specifications required by the machine. ● If you use print media that does not meet the specifications outlined in this user guide, the following problems may occur: - Low printing quality, paper jams, excessive wear on the machine ● The weight, material, surface condition, and moisture content
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    Tray 2 / optional tray 1. Pull out the paper tray. 2. Squeeze and slide the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size. 3.
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    4. After inserting paper into the tray, squeeze and slide the paper width guides and paper length guide. ● Do not push the paper width guide too far causing the media to warp. ● If you do not adjust the paper width guide, it may cause paper jams. ● Do not use a paper with a leading-edge curl, it may
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    Multi-purpose Tray 1 The multi-purpose tray can hold special sizes and types of print material, such as postcards and note cards. 1. Hold the handle of multi-purpose tray and pull it down to open and pull out the multi-purpose tray paper extension. 2. Load the paper. 28 Chapter 3 Media and Tray
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    3. Squeeze the multi-purpose tray paper width guides and adjust them to the width of the paper. Do not force them too much, or the paper will bent resulting in a paper jam or
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    Printing on special media The paper setting in the machine and driver should match to print without a paper mismatch error. Or if your machine supports a display screen, you can set it using the Menu button on the control panel. Then, set the paper type from the Printing preferences window >
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    Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. ● Must be printed with heat-resistant ink that will not melt,
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    Setting the paper size and type The paper setting in the machine and driver should match to print without a paper mismatch error. From the print driver or application, set the paper type from the Print Options window > Properties > Paper tab > Type. NOTE: It may be necessary to press OK to navigate
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    Loading the original Introduction The following topics describe how to prepare originals for copying and how to load originals on the scanner glass or in the document feeder. ● Preparing originals ● Loading originals Preparing originals ● Do not load documents that are smaller than 125 x 101.6mm (4.
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    Loading originals You can use the scanner glass or the document feeder to load an original for copying and scanning. NOTE: Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type. On the scanner glass Using the scanner glass, you
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    the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. 3. Close the scanner lid. NOTE: ● Leaving the scanner lid open while copying may affect copy quality and toner consumption. ● Dust on the scanner glass may cause black spots on the
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    tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. 3. Adjust the document feeder width guides to the paper size. NOTE: Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean. 36 Chapter
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    Print media specifications The following table describes the attributes of the print media supported by the printer. Attributes include media type, size, dimensions, weight, and tray capacity for the specified media. Type Size Dimensions Print media weight/Capacitya Plain
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    Capacitya Tray 2 / Tray 3 Multi-purpose Tray 1 HP LaserJet 90g, Colored paper, Pre-Printed paper, LetterHead paper, depending on media weight, thickness, and environmental conditions. b The printer does not support duplexing for Heavy weight paper, Bond paper, and Card stock paper types. c The
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    4 Printer installation ENWW 39
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    Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM436MFP, www.hp.com/support/ljM433MFP for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download
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    system platforms support the installation of the HP LaserJet MFP M433a, M436n, M436dn, M436nda print driver only using the Add Printer Wizard. Other supported HP LaserJet MFP M433a, M436n, M436dn, M436nda print drivers available for download on hp.com: ● HP UPD PCL6 ● HP PCL6 V4 driver (for Windows
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    42 Chapter 4 Printer installation ENWW
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    5 Printing This chapter explains common printing tasks. ● Print setup on the control panel NOTE: Supported optional devices and features may differ according to your model. For additional print driver information, go to www.hp.com/support/ljM436MFP, www.hp.com/support/ ljM433MFP ENWW 43
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    Auto CR Skip Blank Pages Emulation You can set the machine to print on both sides of paper. NOTE: Depending on model, this may be manual or automatic duplexing. You can enter the number of prints using the number keypad. Sets the resolution option. The higher the setting, the sharper printed
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    6 Copying This chapter explains common copying tasks. ● Copy features on the control panel ● Basic copying ● Changing the settings for each copy ● ID card copying ENWW 45
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    Copy features on the control panel Copy feature The following topics describe how to use the Copy and Copy Setup features on the control panel. These features control the appearance of the generated copies. NOTE: Some menus may not appear in the display depending on options or models. If so, it is
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    Table 6-1 Copy feature (continued) Item Description Duplex You can set the machine to print copies on both sides of paper. NOTE: Available only on ● models equipped with an automatic duplexer. ● 1 ->1 Sided: Scans one side of an original and prints it on one side of the paper. 1->2 Sided,
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    Table 6-1 Copy feature (continued) Item Description Darkness Adjusts the brightness level to make a copy that is easier to read, when the original contains faint markings and dark images. Original Type Improves the copy quality by selecting the document type for the current copy job. Image
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    Copy Setup NOTE: Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: ● Press Copy > Menu > Copy Setup on the control panel. Or Menu > Copy Setup on the control panel. Table 6-2 Copy Setup Item Change
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    Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy. NOTE: ● If you press the Stop button twice while setting the copy options, all of the options you have set for the current copy job will be canceled and returned to
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    Reduced or enlarged copy You can reduce or enlarge the size of a copied image from 25% to 400% from the document feeder or scanner glass. NOTE: ● This feature may not be available depending on model or optional goods. ● If the machine set to Eco mode, reduce and enlarge features are not available.
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    ID card copying Your machine can print 2-sided originals on one sheet. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business
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    5. Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6. Press the Start button. NOTE: ● If you do not press the (Start) button, only the front side will be copied. ● If the original is larger than the printable area, some portions
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    54 Chapter 6 Copying ENWW
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    7 Scanning This chapter explains the normal and usual procedure for scanning originals. ● Scanning from the machine ● Scanning from a computer ENWW 55
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    or models. If so, it is not applicable to your machine. NOTE: In order for the Scan To button to function, you must install the HP Scan Software on the PC. To change the menu options: ● Press Scan > Scan To PC on the control panel. NOTE: Not available on the M433a
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    If you see Not Available message, check the port. Switch to advanced mode > Scan To PC Settings. NOTE: The printer's full software, which includes HP Scan, must be installed for the Scan To PC button push to function properly from the printer's control panel. 3. Select the scan destination you want
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    HP Scan Software ● Scanning from image editing program ● Scanning using the WIA driver ● Scanning via WSD Scan to PC The M436 full software installation includes the HP Scan Application. The HP the HP or HP Printers folder. d. Select the HP LaserJet MFP M436 folder. e. Select the HP M436 Scan to
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    The full software solution from the product CD, or available at hp.com, includes a TWAIN compliant scan application. 1. Open the HP Scan Application: a. Click the Start button. b. Click All Programs. c. Click HP. d. Click HP M436/M433 Scan. 2. Use the Quick Scan, Advanced Scan or Configuration
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    ● Select File ● Select From Scanner or Camera. ● Select M436/M433 Scan. 4. From the WIA Scan screen select Flatbed or supports the WSD (Web Service for Device) feature. To use the WSD feature, you need to install the WSD printer driver on your computer. For Windows 7, you can install the WSD driver
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    hostname and select Web Services Device from Device type. Then enter the printer's IP address. 4. Follow the instructions in the installation Not Available message, check the port connection. Or check the printer driver for WSD is correctly installed. 4. Select your computer name from Destination
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    62 Chapter 7 Scanning ENWW
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    8 System and Other Settings ● Machine setup ● Paper setup ● Report ● Maintenance ● Network setup ● Accessing settings using the Embedded Web Server (EWS) ENWW 63
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    On > Timeout. NOTE: ● To turn the machine on again, Press the (Power / Wake Up) button on the control panel. ● If you run the printer driver or HP Scan Application, the time automatically extends. ● While the machine is connected to the network or working on a print job, Auto Power Off feature doesn
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    Tray 3 after the Tray 2 runs out of paper. NOTE: This option does not appear if you selected Auto for Paper Source from printer driver. Automatically substitutes the printer driver's paper size to prevent the paper mismatch between Letter and A4. For example, if you have A4 paper in the tray but you
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    Paper setup NOTE: Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. To change the menu options: ● Press Menu > System Setup > Paper Setup on the control panel. Item Paper Size Paper Type Paper Select Margin Tray Confirmation
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    > Maintenance on the control panel. Item Supplies Life Image Mar. Toner Low Alert OPC Unit Low Alert Serial Number Paper Stacking Description Shows etc. Turn on/off Toner Low Alert Turn on/off OPC Unit Low Alert. Shows the machine's serial number. When you call for service or register as a user
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    on after you change this option. HTTP You can set whether to use Web Service or not. NOTE: Turn the power off and on after you change this option network. WINS You can configure the WINS server. WINS (Windows Internet Name Service) is used in the Windows operating system. SNMP V1/V2 You can
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    ) Network-connected MFPs have an Embedded . If the Web browser displays a There is a problem with this website's security certificate message when attempting to will not harm the computer while navigating within the EWS for the HP printer. Modify settings in the EWS The EWS displays printer settings
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    70 Chapter 8 System and Other Settings ENWW
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    Available consumables ● Available accessories ● Available maintenance parts ● Storing the consumables ● Redistributing toner ● Toner cartridge installation ● Imaging unit installation ● Monitoring the supplies life ● Setting the toner low alert ● Cleaning the machine ● Update the firmware ENWW 71
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    other supplies according to the specific country/region conditions. CAUTION: HP does not recommend using non-genuine HP toner cartridge such as refilled or remanufactured toner. HP cannot guarantee non-genuine HP toner cartridge's quality. Service or repair required as a result of using non-genuine
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    capacity. These accessories must be installed by a qualified HP authorized service provider, dealer, or the retailer where you bought the are experiencing frequent paper supply problems, you can attach an additional 250b sheet tray. ADFa,c Automatic Document Feeder. a M436n Only b Plain paper 80
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    salty air. Imaging unit handling instructions ● Opening the imaging unit HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service
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    . For more information, go to http://www.hp.com/go/learnaboutsupplies. Redistributing toner When the toner cartridge is near the end of its life toner. NOTE: Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type. CAUTION: If toner
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    2. 3. 4. 76 Chapter 9 Maintenance ENWW
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    5. ENWW Redistributing toner 77
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    cartridge installation 1. Remove toner cartridge from shipping bag. TIP: Keep the orange plug in place. It is required for toner cartridge replacement. 2. Hold the toner cartridge as shown and rotate the toner cartridge end to end to redistribute toner in cartridge. 78 Chapter 9 Maintenance ENWW
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    3. Pull the red or orange pull tab and remove it completely. ENWW Toner cartridge installation 79
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    4. Align toner cartridge with the opening and push until toner cartridge locks into place. An audible click will indicate the cartridge is locked into place. 5. Close front door and right door. 80 Chapter 9 Maintenance ENWW
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    Imaging unit installation CAUTION: Leave front and right door open until all installation steps are complete. 1. Remove imaging unit from shipping bag and place it on a clean flat surface. 2. Loosen shipping tape from the bottom and both sides. ENWW Imaging unit installation 81
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    3. Remove orange shipping locks from imaging unit. 82 Chapter 9 Maintenance ENWW
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    4. Remove remaining shipping tape and pull protective sheet from imaging unit. CAUTION: Do not touch exposed drum roller surface. NOTE: Do not expose the imaging unit to light for more than a few minutes. ENWW Imaging unit installation 83
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    5. Remove orange plug on back of imaging unit CAUTION: Once the plug is removed, the imaging unit must remain level. Contents may spill out if the imaging unit is tipped. 6. With right and front doors fully open, carefully lift imaging unit into position, so the bottom of imaging unit aligns with
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    7. Install imaging unit and ensure it is fully seated. NOTE: If imaging unit binds or does not slide easily into cabinet, verify the right door is fully open, realign imaging unit, and install. ENWW Imaging unit installation 85
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    8. Connect the electrical cable as shown and route cable into holder as shown. CAUTION: Make sure the connector is fully seated in the socket. 86 Chapter 9 Maintenance ENWW
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    9. Install two screws as shown. 10. Ensure electrical connector is plugged in and fully seated. Ensure the two screws are securely installed. ENWW Imaging unit installation 87
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    supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed to lower-level menus for some models. 1. Select Menu > System Setup > Maintenance > Toner Low Alert on the control panel. 2. Select the option you want. 3. Press OK to save
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    dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. CAUTION: ● To prevent damage to the toner cartridge, do not expose it to light for more than a few
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    Cleaning the roller NOTE: ● Turn the machine off and unplug the power cord. Wait for the machine to cool down. ● Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type. 1. 2. 90 Chapter 9 Maintenance ENWW
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    3. 4. 5. ENWW Cleaning the machine 91
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    M436nda models only 1. 2. 3. 92 Chapter 9 Maintenance ENWW
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    4. ENWW Cleaning the machine 93
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    the day as needed. NOTE: ● Turn the machine off and unplug the power cord. Wait for the machine to cool down. ● Illustrations on this user's guide may differ from your machine depending on its options or models. Check your machine type 1. Slightly dampen a soft, lint-free cloth or paper towel with
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    Update the firmware The following steps explain how to download and update the firmware on the printer. Step one: Download the firmware from HP.com 1. Go to www.hp.com/support, select Software and Drivers, type the printer name in the search field, click Find, and then select the model from the
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    The EWS opens. If the Web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS not recommended) will not harm the computer while navigating within the EWS for the HP printer. 3. Select Sign In in the upper-right corner of the EWS page
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    will take several minutes. Do not close the browser window or interrupt communication until the HP Embedded Web Server (EWS) displays the confirmation page. 12. Follow any remaining on-screen instructions to complete the installation. 13. Print a configuration page to verify the installed firmware
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    98 Chapter 9 Maintenance ENWW
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    10 Useful Settings This chapter explains how to browse the current status of your machine, and the method of setting for advanced machine setup. ● Machine's basic settings ● Altitude adjustment ENWW 99
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    Machine's basic settings To change the machine's default settings, follow these steps: NOTE: It may be necessary to press OK to navigate to lower-level menus for some models. 1. Select Menu > System Setup > Machine Setup on the control panel. 2. Select the option you want, then press OK. NOTE:
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    adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are
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    102 Chapter 10 Useful Settings ENWW
  • HP LaserJet MFP M436 | User Guide - Page 111
    11 Troubleshooting This chapter gives helpful information for what to do if you encounter an error. ● Paper feeding problems ● Clearing jams ● Understanding the status LED ● Understanding display messages ● Power and cable connecting problems ● Printing problems ● Printing quality problems ● Copying
  • HP LaserJet MFP M436 | User Guide - Page 112
    following table describes common paper feeding problems and suggested solutions for each one Remove excess paper from the tray. If you are printing on special materials, use the manual feeding in tray. ● An incorrect type of paper is being used. Use only paper 104 Chapter 11 Troubleshooting ENWW
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    inside the printer and the scanner. NOTE: To avoid tearing the paper, pull the jammed paper out slowly and gently. Illustrations on this user's guide may differ from your printer depending on its model or optional goods. ● Tray 2 ● In optional Tray 3 ● In Multi-purpose Tray 1 ● Inside the printer
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    2. Remove the jammed paper by gently pulling it straight out. 3. Insert the tray back into the printer until it snaps into place. 106 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 115
    In optional Tray 3 1. Pull out optional tray. 2. Remove the jammed paper by gently pulling it straight out. ENWW Clearing jams 107
  • HP LaserJet MFP M436 | User Guide - Page 116
    3. Insert tray back into the printer until it snaps into place. If you do not see the paper in this area, stop and go to next step: 4. Open the SCF jam cover. 108 Chapter 11 Troubleshooting ENWW
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    5. Remove the jammed paper by gently pulling it straight out. 6. Close the SCF jam cover. ENWW Clearing jams 109
  • HP LaserJet MFP M436 | User Guide - Page 118
    In Multi-purpose Tray 1 ▲ Remove the jammed paper by gently pulling it straight out. 110 Chapter 11 Troubleshooting ENWW
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    Inside the printer 1. Open the side cover. 2. Open the jam guide and remove the jammed paper. 1 2 3. Open the fuser jam cover and remove the jammed paper. 1 2 ENWW Clearing jams 111
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    4. Close the side cover. 112 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 121
    In the exit area CAUTION: The fuser area is hot. Take care when removing paper from the printer. 1. Remove the jammed paper by gently pulling it straight out. If you do not see the paper in this area, stop and go to next step: 2. Open the side cover. ENWW Clearing jams 113
  • HP LaserJet MFP M436 | User Guide - Page 122
    3. Remove the jammed paper from the exit unit or fuser unit. 4. Close the side cover. 114 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 123
    In the duplex unit area 1. Open the side cover. 2. Remove the jammed paper from the transfer roller assembly. ENWW Clearing jams 115
  • HP LaserJet MFP M436 | User Guide - Page 124
    3. Release the transfer roller assembly and remove the jammed paper. 1 2 4. Close the side cover. 116 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 125
    Clearing original document jams NOTE: To prevent document jams, use the scanner glass for thick, thin or mixed paper originals. CAUTION: To avoid tearing the document, remove the jammed document slowly and carefully. Original paper jam in front of scanner 1. Open the document feeder cover. 2. Gently
  • HP LaserJet MFP M436 | User Guide - Page 126
    3. Close the document feeder cover. 118 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 127
    Original paper jam inside of scanner 1. Open the document feeder cover. 2. Gently remove the original carefully from the document feeder. If you do not see the paper in this area, stop and go to next step: ENWW Clearing jams 119
  • HP LaserJet MFP M436 | User Guide - Page 128
    3. Open the scanner lid. 4. Grasp the misfeed original, and remove the paper from the feed area by carefully pulling it. 5. Close the scanner lid. 120 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 129
    6. Close the document feeder cover. ENWW Clearing jams 121
  • HP LaserJet MFP M436 | User Guide - Page 130
    Original paper jam in exit area of scanner 1. Open the Cover-Open and lift up the stacker. 1 2 2. Gently remove the original carefully from the document feeder. 122 Chapter 11 Troubleshooting ENWW
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    3. Close the Cover-Open and pull down the stacker. 2 1 ENWW Clearing jams 123
  • HP LaserJet MFP M436 | User Guide - Page 132
    Original paper jam in scanner duplex path 1. Open the document feeder cover. 2. Open the duplex jam cover. Pull the original document gently out of the document feeder. 1 2 124 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 133
    3. Close the duplex jam cover and document feeder cover. ENWW Clearing jams 125
  • HP LaserJet MFP M436 | User Guide - Page 134
    instructions from the troubleshooting part. ● You also can resolve the error with the guideline from the computer's Printing Status window. ● If the problem persists, call a service more information, go to http://www.hp.com/go/learnaboutsupplies. Some amount of toner may remain in the cartridge even
  • HP LaserJet MFP M436 | User Guide - Page 135
    a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative. ● When you call for service, provide the service representative with the contents of display message. ● Some messages may not appear on the display depending on the
  • HP LaserJet MFP M436 | User Guide - Page 136
    a HP genuine imaging unit, designed for your machine. Imaging unit is not compatible. Check guide ● IMG. Not Installed Imaging unit is not installed. Install the unit. The imaging unit is not installed. Reinstall the imaging unit two or three times. If the problem persists, call for service
  • HP LaserJet MFP M436 | User Guide - Page 137
    warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure
  • HP LaserJet MFP M436 | User Guide - Page 138
    until it locks into place. Reboot the power. If the problem persists, please call for service. Reboot the power. If the problem persists, please call for service. Reboot the power. If the problem persists, please call for service. Check the Tray 3 connection. 130 Chapter 11 Troubleshooting ENWW
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    Power and cable connecting problems Condition The machine is not receiving power, or the connection cable between the computer and the machine is not Wake Up button on the control, press it. ● Disconnect the machine's cable and reconnect it. ENWW Power and cable connecting problems 131
  • HP LaserJet MFP M436 | User Guide - Page 140
    problems toner cartridge is not installed. Install the toner cartridge. ● Make sure the protective cover and sheets are removed from the toner cartridge. If a system error occurs, contact your service the correct paper source. See the printer driver help screen. A print job is Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 141
    driver toner. blank. Redistribute the toner, if necessary. If necessary, replace the toner cartridge. The file may have blank pages. Check the file to ensure that it does not contain blank pages. Some parts, such as the controller or the board, may Contact a service is not a problem, just keep
  • HP LaserJet MFP M436 | User Guide - Page 142
    cause some areas to reject toner. Try a different kind or brand of paper. ● Change the printer option and try again. Go to Printing Preferences, click the Paper, and set type to Thick. If these steps do not correct the problem, contact a service representative. 134 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 143
    , remove the toner cartridge and, install a new one . ● Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages. ● The fusing assembly may be damaged. Contact a service representative. ENWW Printing
  • HP LaserJet MFP M436 | User Guide - Page 144
    occur causing this copy quality problem. ● If you are using a new toner cartridge, redistribute the toner first. The toner might not adhere properly to properly. ● Check the paper type and quality. ● Ensure that the guides are not too tight or too loose against the paper stack. ● Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 145
    the inside of the machine. ● Check the paper type, thickness, and quality. ● Remove the toner cartridge and install a new one. If the problem persists, the machine may require repair. Contact a service representative. Character voids are white areas within parts of characters that should be solid
  • HP LaserJet MFP M436 | User Guide - Page 146
    toner cartridge may be defective. Remove the toner cartridge and install a new one. Remove the toner cartridge and install a new one. If the problem persists, the machine may require repairing. Contact a service quality, such as loose toner or light imaging. 138 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 147
    Ensure that the original is aligned with the registration guide. ● The transfer roller may be dirty. Clean If these steps do not correct the problem, contact a service representative. Image rubs off the copy easily. , or other documents that use more toner. ● The scanner lid may be left open
  • HP LaserJet MFP M436 | User Guide - Page 148
    table describes common scanning problems and suggested solutions. Condition the power may be off. ● Port is being used by ● The scanner driver is not installed or the operating environment is not set up properly. another program. Scanning has failed. 140 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 149
    problems Condition Suggested solutions "File in Use" message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver Guide that came with your computer for further information on Windows
  • HP LaserJet MFP M436 | User Guide - Page 150
    142 Chapter 11 Troubleshooting ENWW
  • HP LaserJet MFP M436 | User Guide - Page 151
    A Appendix This chapter provides product specifications and information concerning applicable warranty and regulations. ENWW 143
  • HP LaserJet MFP M436 | User Guide - Page 152
    values listed below are subject to change without notice. Items Description Dimensiona M436n/M433a models: 560 x 540 x 417 mm (22.05 x 21.26 x 16.42 inches) M436dn models: 560 x 540 x 417 mm (22.05 x 21.26 x 16.42 inches) M436nda models: 560 x 583.5 x 504.5 mm (22.5 x 22.97 x 19.86 inches
  • HP LaserJet MFP M436 | User Guide - Page 153
    ® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB ● Support for DirectX® 9 graphics with 128 MB memory (to enable the Aero theme). ● DVD-R/W Drive Intel rights can install the software. ● Windows Terminal Services is compatible with your machine. Network environment You need
  • HP LaserJet MFP M436 | User Guide - Page 154
    HP PRODUCT HP LaserJet MFP M433a, M436n, M436dn, M436nda DURATION OF LIMITED WARRANTY* One-year, next-business day, onsite warranty NOTE: *Warranty and support options vary by product, country, and local legal requirements. Go to support.hp.com to learn about HP award-winning service and support
  • HP LaserJet MFP M436 | User Guide - Page 155
    THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW HP limited warranty statement 147
  • HP LaserJet MFP M436 | User Guide - Page 156
    ://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee. Austria, Belgium, Germany, and Luxemburg Die beschränkte
  • HP LaserJet MFP M436 | User Guide - Page 157
    de choisir d'exercer leurs droits au titre de la garantie limitée HP, ou auprès du vendeur au titre des garanties légales applicables Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa charge par
  • HP LaserJet MFP M436 | User Guide - Page 158
    (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/ index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale de deux ans. Italy La Garanzia limitata
  • HP LaserJet MFP M436 | User Guide - Page 159
    ). Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos sælger i henhold til en toårig juridisk garanti. Norway HPs garanti er en begrenset og kommersiell garanti som HP selv har valgt å tilby. Følgende lokale selskap innestår for garantien
  • HP LaserJet MFP M436 | User Guide - Page 160
    o vendedor ao abrigo de uma garantia jurídica de dois anos. Greece and Cyprus HP HP oς: HP Printing and Personal Systems Hellas EPE, Tzavella 1-3, 15232 Chalandri, Attiki oς: HP Tzavella 1-3, 15232 Chalandri, Attiki HP HP web www.hp.com/go/eu-legal web http://ec.europa.eu/consumers
  • HP LaserJet MFP M436 | User Guide - Page 161
    áte kliknutím na následující odkaz: Zákonná záruka spotřebitele (www.hp.com/go/eu-legal) případně můžete navštívit webové stránky Evropsk prípadných nárokov však môže závisieť od rôznych faktorov. Služby Obmedzenej záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné práva zákazníka, ktorý
  • HP LaserJet MFP M436 | User Guide - Page 162
    ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Consumatorii au dreptul să aleagă dacă să pretindă despăgubiri în cadrul Garanței limitate HP sau de la vânzător, în cadrul garanției legale de doi ani. Belgium and the Netherlands De Beperkte Garantie van
  • HP LaserJet MFP M436 | User Guide - Page 163
    līgumam, tomēr šo tiesību saņemšanu var ietekmēt vairāki faktori. HP ierobežotā garantija nekādā veidā neierobežo un neietekmē patērētāju likumīgās tiesības. šāku informāciju, izmantojiet šo saiti: Patērētāju likumīgā garantija (www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzī
  • HP LaserJet MFP M436 | User Guide - Page 164
    .eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/ index_en.htm). Tarbijal on õigus valida, kas ta soovib kasutada HP piiratud garantiid või seadusega ette nähtud müüjapoolset kaheaastast garantiid. Russia HP HP http://www.hp.com/support HP 156 Appendix A Appendix ENWW
  • HP LaserJet MFP M436 | User Guide - Page 165
    TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. 1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and conditions
  • HP LaserJet MFP M436 | User Guide - Page 166
    automatically download and install upgrades or updates to such Software Products on to your HP Product to provide new versions or updates required to maintain the functionality, performance, or security of the HP Software and your HP Product and facilitate the provision of support or other services
  • HP LaserJet MFP M436 | User Guide - Page 167
    law, notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provision of this EULA and your , OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN
  • HP LaserJet MFP M436 | User Guide - Page 168
    , proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. © Copyright 2015
  • HP LaserJet MFP M436 | User Guide - Page 169
    warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will THIS PRODUCT TO YOU. ENWW HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 161
  • HP LaserJet MFP M436 | User Guide - Page 170
    warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure
  • HP LaserJet MFP M436 | User Guide - Page 171
    cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your toner cartridge might not be a genuine HP toner cartridge if you notice the following: ● The supplies status page indicates that a non
  • HP LaserJet MFP M436 | User Guide - Page 172
    used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs. The data collected from the toner cartridge memory chip does not contain information that can be used to identify a customer or user
  • HP LaserJet MFP M436 | User Guide - Page 173
    from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund your purchase price. TO THE EXTENT ALLOWED BY
  • HP LaserJet MFP M436 | User Guide - Page 174
    your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the
  • HP LaserJet MFP M436 | User Guide - Page 175
    Product Name and Model: 2) HP LaserJet MFP M433a HP LaserJet MFP M436n HP LaserJet MFP M436dn HP LaserJet MFP M436nda Regulatory Model Number:1) BOISB-1601-00 Product Options: All Accessories/Toner: X0R65A - LaserJet 100 Sheet Reverse ADF X0R64A - LaserJet 250 Sheet Media Tray CF257A
  • HP LaserJet MFP M436 | User Guide - Page 176
    and test reports, this number should not be confused with the marketing name or the product numbers. 2. This product was tested in a typical HP environment. 3. The product meets the requirements of EN 55032 Class A, in which case the following applies: 'Warning - This is a Class A product. In
  • HP LaserJet MFP M436 | User Guide - Page 177
    contact your household waste disposal service, or go to: www.hp.com/recycle. Electronic hardware recycling HP encourages customers to recycle used hardware. For more information about recycling programs go to: www.hp.com/recycle. Restriction on Hazardous Substances statement (India) This product
  • HP LaserJet MFP M436 | User Guide - Page 178
    The regulation of the implementation on China energy label for printer, fax, and copier GB21521 TEC 1 1 2 2.1 LaserJet GB21521 kWh)。 GB21521 Substances Table (China) Material restrictions This HP product does not contain added mercury. 170 Appendix A Appendix ENWW
  • HP LaserJet MFP M436 | User Guide - Page 179
    at end-of-life. NOTE: (For CR type only) Perchlorate material - special handling may apply. See www.dtsc.ca.gov/ hazardouswaste/perchlorate. HP LaserJet MFP M433a, M436n, M436dn, M436nda Weight ~3 g Location On motherboard User-removable No For recycling information, you can go to www
  • HP LaserJet MFP M436 | User Guide - Page 180
    Substances Table (Taiwan) 172 Appendix A Appendix ENWW
  • HP LaserJet MFP M436 | User Guide - Page 181
    Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. ENWW Environmental product stewardship program 173
  • HP LaserJet MFP M436 | User Guide - Page 182
    obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www
  • HP LaserJet MFP M436 | User Guide - Page 183
    Regulatory information This printer is designed for a normal work environment and certified with several regulatory statements. Warning Never operate or service the printer with the protective cover removed from laser/scanner assembly. The reflected beam, although invisible can damage your eyes.
  • HP LaserJet MFP M436 | User Guide - Page 184
    Eurasian Conformity (Belarus, Kazakhstan, Russia) Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of
  • HP LaserJet MFP M436 | User Guide - Page 185
    bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet MFP M436n, M436dn, M436nda - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen
  • HP LaserJet MFP M436 | User Guide - Page 186
    Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. 178 Appendix A Appendix ENWW
  • HP LaserJet MFP M436 | User Guide - Page 187
    Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.11b/g/n devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth
  • HP LaserJet MFP M436 | User Guide - Page 188
    Coverage It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage. CSV Comma Separated Values (CSV). A type of file format
  • HP LaserJet MFP M436 | User Guide - Page 189
    -print service on your machine. FTP A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper
  • HP LaserJet MFP M436 | User Guide - Page 190
    data on rapidly rotating platters with magnetic surfaces. MFP Multi Function Peripheral (MFP) is an office machine that includes the following functionality to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well
  • HP LaserJet MFP M436 | User Guide - Page 191
    ) developed by HP as a printer driver using standard input/output system calls, which simplifies many tasks. Protocol A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. RADIUS Remote Authentication Dial In User Service
  • HP LaserJet MFP M436 | User Guide - Page 192
    independent format can be used for pictures that have been made by various image processing applications. Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on
  • HP LaserJet MFP M436 | User Guide - Page 193
    associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer. ENWW Glossary 185
  • HP LaserJet MFP M436 | User Guide - Page 194
    186 Glossary ENWW
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HP LaserJet MFP M433a, M436n, M436dn,
M436nda
User Guide