HP LaserJet Managed E60075 User Guide

HP LaserJet Managed E60075 Manual

HP LaserJet Managed E60075 manual content summary:

  • HP LaserJet Managed E60075 | User Guide - Page 1
    LaserJet Enterprise M607, M608, M609 User Guide M607n M607dn M608n M608dn M609dn www.hp.com/support/ljM607 www.hp.com/support/ljM608 www.hp.com/support/ljM609 M608x M609x
  • HP LaserJet Managed E60075 | User Guide - Page 2
  • HP LaserJet Managed E60075 | User Guide - Page 3
    HP LaserJet Enterprise M607, M608, M609 User Guide
  • HP LaserJet Managed E60075 | User Guide - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP LaserJet Managed E60075 | User Guide - Page 5
    panel, M608x, M609x models 7 How to use the touchscreen control panel 9 Printer specifications ...10 Technical specifications ...10 Supported operating systems ...11 Mobile printing solutions ...13 Printer dimensions ...14 Power consumption, electrical specifications, and acoustic emissions 16
  • HP LaserJet Managed E60075 | User Guide - Page 6
    ...36 Load and print labels ...37 Introduction ...37 Manually feed labels ...37 Label orientation ...37 Configure the the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 49 Troubleshoot Cartridge Protection control panel error messages 50 Replace the toner cartridge
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    Web Server (EWS 78 Introduction ...78 How to access the HP Embedded Web Server (EWS 78 HP Embedded Web Server features ...79 Information tab ...80 General tab ...80 Print tab ...81 Troubleshooting tab ...82 Security tab ...83 HP Web Services tab ...83 Networking tab ...83 Other Links list ...85
  • HP LaserJet Managed E60075 | User Guide - Page 8
    93 Set the sleep timer and configure the printer to use 1 watt or less of power 93 HP Web Jetadmin ...95 Software and firmware updates ...96 6 Solve problems ...97 Customer support ...98 Control panel help system ...99 Restore factory settings ...100 Introduction ...100 Method one: Restore factory
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    toner cartridge ...133 Check paper and the printing environment 133 Step one: Use paper that meets HP specifications 133 Step two: Check the environment 133 Step three: Set the individual tray alignment 134 Try a different print driver might be causing compatibility problems 145 The computer or
  • HP LaserJet Managed E60075 | User Guide - Page 10
    Reduce interference on a wireless network 148 Index ...149 viii ENWW
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    support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Managed E60075 | User Guide - Page 12
    : Color touchscreen display control panel (tilts up for easier viewing) 2 Output bin 3 Latch to release the cartridge door (access to the toner cartridge) 4 On/off button 5 Cartridge door and Tray 1 6 Tray 2 7 Easy-access USB printing port 8 Hardware integration pocket (for connecting
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    Printer back view NOTE: The printer is shown without a finishing accessory attached. 4 3 5 2 1 1 Slot for a cable-type security lock 2 Formatter plate (contains the interface ports) 3 Rear door (for jam access) 4 Serial number and product number label 5 Power connection ENWW Printer
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    Interface ports 1 2 3 1 Host USB port for connecting external USB devices (this port might be covered) 2 Local area network (LAN) Ethernet (RJ-45) network port 3 Hi-Speed USB 2.0 printing port NOTE: For easy-access USB printing, use the USB port near the control panel. 4 Chapter 1 Printer
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    Control-panel view (keypad control panel, M607n, M607dn, M608n, M608dn, M609dn models) Use the control panel to obtain printer and job status information and to configure the printer. 1 2 3 19 18 17 16 15 14 13 4 5 6 7 8 9 10 11 12 1 Reset button Select the Reset button to clear changes,
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    when an optional wireless accessory is installed). ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint). 6 Help button Provides a list of help topics or information about a topic when using
  • HP LaserJet Managed E60075 | User Guide - Page 17
    wireless connection settings (wireless models only). ● Ethernet: View or change Ethernet connection settings. ● HP Web Services: View information to connect and print to the printer using HP Web Services (ePrint). 4 Help button Touch the Help button to open the embedded help system. 5 Current
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    7 Home-screen page indicator 8 Home button Indicates the number of pages on the Home Screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages. Touch the Home button to return to the Home screen. 8 Chapter 1 Printer overview ENWW
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    How to use the touchscreen control panel Use the following actions to use the printer touchscreen control panel. Action Touch Description Example Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.
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    , but they are subject to change. For current information, see www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/ support/ljM609. ● Technical specifications ● Supported operating systems ● Mobile printing solutions ● Printer dimensions ● Power consumption, electrical specifications
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    M609x Supported operating systems The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the software installer. Windows: The HP Software Installer installs the "HP PCL.6" version 3 print driver, the "HP PCL 6" version 3 print driver, or the "HP
  • HP LaserJet Managed E60075 | User Guide - Page 22
    : www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver. HP Easy
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    installer from 123.hp.com/LaserJet. 1. Go to 123.hp.com/LaserJet. 2. Follow the steps provided to download the printer software. NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM607, www.hp.com/ support/ljM608, or www.hp.com/support/ljM609 for HP's all-inclusive
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    supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP ePrint app (Available for Android, iOS, and Blackberry) ● HP 431 mm (17 in) Weight (with toner cartridge) 26.3 kg (58 lb) Printer
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    .9 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 26.3 kg (58 lb) Printer fully opened 581 mm (22.9 in) 1,100 27.5 in) Depth 466 mm (18.3 in) Width 431 mm (17 in) Weight (with toner cartridge) 30.6 kg (67.4 lb) Printer fully opened 773 mm (30.4 in) 1,180
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    18.6 in) 608 mm (23.9 in) Weight (with toner cartridge) 31.9 kg (70.4 lb) 1 These values are subject to change. For current information, go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. Power consumption, electrical specifications, and acoustic emissions
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    software installation For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609 for HP's allinclusive help for the
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    18 Chapter 1 Printer overview ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 29
    support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Managed E60075 | User Guide - Page 30
    Introduction CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. 20 Chapter 2 Paper trays ENWW
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    load paper in Tray 1. CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing. 1. Open Tray 1. 2. Adjust the paper-width guides by squeezing the blue adjustment latch and sliding the guides to the size of the paper being used. ENWW Load paper to Tray 1 (multipurpose tray) 21
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    Tray 1 paper orientation on page 22. 4. Adjust the width guides so that they touch the paper stack, but do not bend it type Duplex mode Paper size How to load paper Letterhead or preprinted 1-sided printing, no HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5,
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    16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm Face-down Bottom edge leading into the printer 123 1-sided printing with HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340
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    type Duplex mode Paper size How to load paper Prepunched 1-sided printing, no HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox Letter, Legal, Executive, Oficio (8.5 x 13
  • HP LaserJet Managed E60075 | User Guide - Page 35
    1 paper orientation (continued) Paper type Duplex mode 1-sided printing, with HP Stapling Mailbox Paper size How to load paper Letter, Legal, Executive, Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox Letter, Legal, Executive, Oficio (8.5 x 13),
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    control-panel menus 1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: ● Copy/Print or Print ● Manage Trays ● Alternative Letterhead Mode 3. Select Enabled, and then touch the Save button or press the OK button. 26 Chapter 2 Paper trays ENWW
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    Tray 2 is shown here. 1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used. ENWW Load paper to Tray 2 27
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    3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. For information about how to orient the paper, see Table 2-2 Tray 2 and the 550-sheet trays paper
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    (Double Postcard (JIS)) Face-down Bottom edge at the back of the tray 123 Automatic 2-sided printing or with Alternative Letterhead Mode enabled, no HP Stapling Mailbox Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K
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    mm, 16K 184 x 260 mm, 16K 197 x 273 mm Face-up Bottom edge at the back of the tray 123 Prepunched 1-sided printing, no HP Stapling Mailbox Letter, Legal, Executive, Statement, Oficio (8.5 x 13), 3 x 5, 4 x 6, 5 x 7, 5 x 8, A4, A5, A6, RA4, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K
  • HP LaserJet Managed E60075 | User Guide - Page 41
    (Double Postcard (JIS)) Face-down Holes toward the right side of the printer Automatic 2-sided printing or with Alternative Letterhead Mode enabled, with HP Stapling Mailbox Letter, Legal, Executive, Oficio (8.5 x 13), A4, A5, RA4, B5 (JIS), Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm
  • HP LaserJet Managed E60075 | User Guide - Page 42
    control-panel menus 1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: ● Copy/Print or Print ● Manage Trays ● Alternative Letterhead Mode 3. Select Enabled, and then touch the Save button or press the OK button. 32 Chapter 2 Paper trays ENWW
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    sheets of 75 g/m2 (20 lb) paper. 1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Adjust the paper-width guide to the correct position for the paper. ENWW Load the 2,100-sheet high-capacity input tray 33
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    3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the
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    up to 10 envelopes; the envelope feeder accessory holds up to 75 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer. Print envelopes
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    Properties dialog box. 6. In the Print dialog box, click the OK button to print the job. Envelope orientation NOTE: The printer does not support duplex printing on envelopes. Tray Tray 1 Envelope size How to load Envelope #9, Envelope #10, Envelope Monarch, Envelope B5, Envelope C5, Envelope C6
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    labels, use Tray 2 or one of the optional 550-sheet trays. NOTE: Tray 1 does not support labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer
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    the default staple location ● Configure the operation mode Configure the default staple location 1. Open the Settings menu. 2. Open the following menus: ● Manage Stapler/Stacker ● Staple 3. Select a staple location from the list of options, and then select Save or OK. The following options are
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    menu. 2. Open the following menus: ● Manage Stapler/Stacker ● Operation Mode 3. Select a mode XP and Vista (Server 2003/2008) HP PCL.6 drivers do not support output devices. Windows® 7 1. Make NOTE: Newer V4 drivers do not support Update Now. For these drivers, manually configure the operation mode
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    3. Select the printer, and then select Options & Supplies. Select Driver. 4. Manually configure the Accessory Output Mode. 40 Chapter 2 Paper trays ENWW
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    publication. For current information, see www.hp.com/ support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates
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    Original LaserJet Toner Cartridge HP 37A Black Original Standard-capacity replacement toner cartridge 37A LaserJet Toner Cartridge HP Staple Cartridge Refill Replacement staple cartridge Not applicable Accessories 1 GB Memory DIMM Kit Memory upgrade kit Not applicable HP LaserJet 550
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    Maintenance/long-life consumables Maintenance/LLC Kit Part number Estimated life1 HP LaserJet 110v Maintenance Kit L0H24A 225,000 pages HP LaserJet 220v Maintenance Kit L0H25A 225,000 pages 1 HP Maintenance/Long Life Consumables (LLC) life specifications are estimations based on the LLC
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    to proceed. ● Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet of printers, so Settings menu. 2. Open the following menus: ● Manage Supplies ● Cartridge Policy 3. Select Authorized HP. Use the printer control panel to disable the Cartridge
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    . Accessing this website will not harm the computer. 2. Open the Print tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list. 5. Click the Apply button to save the changes. ENWW Configure the
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    1 2 1 Keypad control panel 2 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control 2. Open the Print tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select Off from the Cartridge
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    control panel to disable the Cartridge Protection feature 1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: ● Manage Supplies ● Cartridge Protection 3. Select Off. ENWW Configure the HP toner-cartridge-protection supply settings 47
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    Keypad control panel 2 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select for the printer, all subsequent toner cartridges installed in the printer are
  • HP LaserJet Managed E60075 | User Guide - Page 59
    1 2 1 Keypad control panel 2 Touchscreen control panel 1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control 2. Open the Print tab. 3. From the left navigation pane, select Manage Supplies. 4. In the Supply Settings area, select Off from the Cartridge
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    Recommended action The cartridge can only be used in the printer Replace the cartridge with a new toner or fleet of printers that initially protected it cartridge. using HP Cartridge Protection. The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one
  • HP LaserJet Managed E60075 | User Guide - Page 61
    replacement instructions. Reinsert the toner cartridge into the printer and close the cover. Table 3-1 Toner cartridge information Item Description Cartridge number HP 37Y Extra High Yield Black Original LaserJet Extra high-capacity replacement toner cartridge 37Y Toner Cartridge HP 37X
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    on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is on the toner cartridge box. 1. Press the cartridge door release button to open the door. 2. Pull out the cartridge drawer
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    4. Remove the new toner cartridge from its protective bag. 5. Hold both ends of the toner cartridge and rock it 5-6 times. 6. Remove the shipping cover. 7. Place the toner cartridge in the cartridge drawer. ENWW Replace the toner cartridge 53
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    8. Close the toner cartridge drawer. 9. Close the cartridge door. 10. Pack the used toner cartridge into the box that the new cartridge came in. Adhere the prepaid shipping label to the box, and return the used cartridge to HP for recycling. 54 Chapter 3 Supplies, accessories, and parts ENWW
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    Replace the staple cartridge 1. Open the stapler door. 2. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out. ENWW Replace the staple cartridge 55
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    3. Insert the new staple cartridge into the stapler and push on the colored handle until it snaps into place. 4. Close the stapler door. 56 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 67
    support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Managed E60075 | User Guide - Page 68
    Print option. 2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select
  • HP LaserJet Managed E60075 | User Guide - Page 69
    3. Clickthe tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and
  • HP LaserJet Managed E60075 | User Guide - Page 70
    to print on paper types that the duplexer does not support, print on both sides manually. 1. From the software program, select the Print option , and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs.
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    select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select
  • HP LaserJet Managed E60075 | User Guide - Page 72
    Additional print tasks Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom
  • HP LaserJet Managed E60075 | User Guide - Page 73
    software programs. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (OS X) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then
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    edges. ● EconoMode: Select this option to conserve toner when printing drafts of documents. 5. Click the Print button. Additional print tasks Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. Instructions are available for performing specific print tasks, such
  • HP LaserJet Managed E60075 | User Guide - Page 75
    ● Print the first or last pages of the document on different paper ● Print watermarks on a document ENWW Print tasks (OS X) 65
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    sent to printer for Job Accounting purposes Create a stored job (Windows) Store jobs on the printer for private or delayed printing. NOTE: The print driver might look different than what is shown here, but the steps are the same. 1. From the software program, select the Print option. 2. Select the
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    3. Click the Job Storage tab. 4. Select a Job Storage Mode option. ● Proof and Hold: Print and proof one copy of a job, and then print more copies. ● Personal Job: The job does not print until you request it at the printer control panel. For this jobstorage mode, you can select one of the Make Job
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    or delayed printing. 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Job Storage menu. 4. In the Mode drop-down list, select
  • HP LaserJet Managed E60075 | User Guide - Page 79
    panel, open the Settings menu. 2. Open the following menus: ● Print ● Manage Stored Jobs ● Temporary Job Storage Limit 3. Use the keypad to enter the purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP's Printing and Imaging devices.
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    Wireless Direct Print and NFC (Near Field Communication) printing for printers with a supported HP Jetdirect 3000w NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers that include a hardware-integration pocket (HIP). Wireless Direct Print and NFC printing
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    be connected to a wired or wireless network and have Internet access. ● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected. Follow this procedure to enable HP Web Services and register with HP Connected: NOTE: The steps vary according to the type of
  • HP LaserJet Managed E60075 | User Guide - Page 82
    computer. 2. Click the HP Web Services tab. 3. Select the option to enable Web Services. NOTE: Enabling Web Services might take several minutes. PDF (in the bottom left of the driver screen). Select HP ePrint. For Windows, the HP ePrint software supports TCP/IP printing to local network printers on
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    NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/LaserJetMobilePrinting. ENWW Mobile printing 73
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    printer accepts standard USB flash drives in the USB port near the control panel. It supports the following types of files: ● .pdf ● .prn ● .pcl ● .ps Select the Enabled option. Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only) NOTE: The steps vary
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    1. Open the HP Embedded Web Server (EWS): a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet
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    76 Chapter 4 Print ENWW
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    support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Managed E60075 | User Guide - Page 88
    to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Introduction Use the HP Embedded Web Server to manage printing functions from The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based
  • HP LaserJet Managed E60075 | User Guide - Page 89
    or greater) Linux ● Google Chrome (version 34.x or greater) ● Firefox (version 20.x or greater) HP Embedded Web Server features ● Information tab ● General tab ● Print tab ● Troubleshooting tab ● Security tab ● HP Web Services tab ENWW Advanced configuration with HP Embedded Web Server (EWS) 79
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    HP Instant Support link (in the Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamicweb pages that help solve problems. These pages also show additional services displays in the footer area on all HP Embedded Web Server pages. 80 Chapter 5 Manage the printer ENWW
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    Services Provides connection information about third-party job-statistics services. Print tab Table 5-3 HP Embedded Web Server Print tab Menu Description Print from USB drive settings Manage the factory-default mode settings if print quality problems occur when using a specific paper type.
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    supplies reach a Very Low state. Manage Trays Configure settings for paper trays. Troubleshooting tab Table 5-4 HP Embedded Web Server Troubleshooting tab Menu Description General Troubleshooting Select from a variety of reports and tests to help solve problems with the printer. Online Help
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    specific individuals or groups, and select the method individuals use to sign in to the printer. Configure and manage the internal hard drive for the printer. Certificate Management Web Service Security Self Test Configure settings for jobs that are stored on the printer hard drive. Install and
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    print server model. Other Settings Configure general printing protocols and services supported by the print server. The available options depend on the print to configuration parameters. ● Request, install, and manage digital certificates on the HP Jetdirect print server. ● Limit host access to
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    . Shop for Supplies Connect to the HP SureSupply website for information on purchasing original HP supplies, such as toner cartridges and paper. HP Instant Support Connect to the HP website to find solutions to printer problems. ENWW Advanced configuration with HP Embedded Web Server (EWS) 85
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    Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers 86 Chapter 5 Manage the printer ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 97
    . Rename the printer on a network To rename the printer on a network so that it can be uniquely identified, use the HP Embedded Web Server. 1. Open the HP Embedded Web Server (EWS): NOTE: The steps vary according to the type of control panel. 1 2 1 Keypad control panel 2 Touchscreen control
  • HP LaserJet Managed E60075 | User Guide - Page 98
    . 1. From the Home screen on the printer control panel, open the Settings menu. 2. To enable manual configuration, open the following menus: ● Networking ● Ethernet ● TCP/IP ● IPV6 Settings 3. Select Enable networks. It does not apply to wireless networks. 88 Chapter 5 Manage the printer ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 99
    The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. To make changes, use the
  • HP LaserJet Managed E60075 | User Guide - Page 100
    support: HP High Performance Secure Hard Disks ● Lock the formatter Security statements The printer supports HP Jetdirect print server, you can configure IPsec by using the Networking tab in the HP HP Embedded Web Server so that unauthorized users cannot change the printer settings. 1. Open the HP
  • HP LaserJet Managed E60075 | User Guide - Page 101
    and store it in a safe place. The administrator password cannot be recovered. If the administrator password is lost or forgotten, contact HP Support at support.hp.com for the assistance required to completely reset the printer. Some features on the printer control panel can be secured so that
  • HP LaserJet Managed E60075 | User Guide - Page 102
    Lock the formatter The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it. 92 Chapter 5 Manage the printer ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 103
    documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality. HP does not recommend the full-time use toner cartridge. NOTE: If this option is not available in the print driver, set it using the printer control panel. Configure EconoMode from the print driver
  • HP LaserJet Managed E60075 | User Guide - Page 104
    other than USB or Wi-Fi, but can be set to wake only to the power button. 5. Select Done to save the settings. 94 Chapter 5 Manage the printer ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 105
    -winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment
  • HP LaserJet Managed E60075 | User Guide - Page 106
    . To take advantage of the most current features, update the printer firmware. Download the most recent firmware update file from the Web: Go to www.hp.com/support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. Click Drivers & Software. 96 Chapter 5 Manage the printer ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 107
    table ● Solve wired network problems ● Solve wireless network problems For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM607, www.hp.com/support/ljM608, or www.hp.com/support/ljM609. HP's all-inclusive help for
  • HP LaserJet Managed E60075 | User Guide - Page 108
    for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the
  • HP LaserJet Managed E60075 | User Guide - Page 109
    procedures, such as clearing paper jams. If the printer alerts of an error or warning, touch the Help button to open a message that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system 99
  • HP LaserJet Managed E60075 | User Guide - Page 110
    to complete the process. NOTE: The printer restarts automatically after the reset operation completes. Method two: Restore factory settings from the HP Embedded Web Server (networkconnected printers only) NOTE: The steps vary according to the type of control panel. 1 2 1 Keypad control panel
  • HP LaserJet Managed E60075 | User Guide - Page 111
    a. Keypad control panels: On the printer control panel, press the button, and then use the arrow keys to select the Ethernet menu. Press the OK button to open the menu and display the IP address or host name. Touchscreen control panels: On the printer control panel, touch the button, and then select
  • HP LaserJet Managed E60075 | User Guide - Page 112
    service or support provider. To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies. 102 Chapter 6 Solve problems
  • HP LaserJet Managed E60075 | User Guide - Page 113
    Printer does not pick up paper or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these
  • HP LaserJet Managed E60075 | User Guide - Page 114
    tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these. Figure 6-1 Size
  • HP LaserJet Managed E60075 | User Guide - Page 115
    Figure 6-3 Technique for flexing the paper stack 1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water
  • HP LaserJet Managed E60075 | User Guide - Page 116
    the tray. Figure 6-5 Technique for flexing the paper stack 1 2 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this damaged. If necessary, use paper from a different package. 106 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 117
    return some of the paper to the tray. The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks. These tabs
  • HP LaserJet Managed E60075 | User Guide - Page 118
    tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these. Figure 6-8 Size
  • HP LaserJet Managed E60075 | User Guide - Page 119
    Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer. ● Paper jam locations ● Auto- Clear paper jams in the envelope feeder ● Clear paper jams in the HP Stapling Mailbox accessory ● Clear staple jams ENWW Clear paper jams 109
  • HP LaserJet Managed E60075 | User Guide - Page 120
    HP Stapling Mailbox 2 Output bin 3 Tray 1 4 Trays 2-5 5 2,100-sheet HCI feeder 6 Duplexer and fuser Envelope feeder (not shown) Auto-navigation for clearing paper jams The auto-navigation feature assists in clearing jams by providing step-by-step instructions that meets HP specifications
  • HP LaserJet Managed E60075 | User Guide - Page 121
    adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the printer. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time
  • HP LaserJet Managed E60075 | User Guide - Page 122
    Jam in Tray 1 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. 2. Close Tray 1. 112 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 123
    3. Pull Tray 2 out of the printer. 4. Lower the jam plate in the Tray 2 opening. 5. Pull any jammed paper straight out. ENWW Clear paper jams 113
  • HP LaserJet Managed E60075 | User Guide - Page 124
    6. Raise the jam plate back into position. 7. Install Tray 2 in the printer. 114 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 125
    Clear paper jams in Trays 2, 3, 4, or 5 The following information describes how to clear a paper jam in Trays 2, 3, 4, or 5. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam. ● 13.A2.XX Jam in Tray 2 ● 13.A3.XX Jam in Tray
  • HP LaserJet Managed E60075 | User Guide - Page 126
    3. Reinsert and close the tray. 4. Open the rear door. 5. Remove any jammed paper. 116 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 127
    6. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 7. Remove any jammed paper from the fuser opening. ENWW Clear paper jams 117
  • HP LaserJet Managed E60075 | User Guide - Page 128
    jam. ● 13.AY.XX Jam in Tray Y, where Y equals the tray number assigned to the HCI ● 13.FF.EE Door Open Jam 118 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 129
    1. Open the 2,100-sheet high-capacity input tray. 2. Remove and discard any damaged sheets. 3. Remove the paper from the tray. ENWW Clear paper jams 119
  • HP LaserJet Managed E60075 | User Guide - Page 130
    4. If jammed paper is in the feed area, pull it down to remove it. 5. Load full reams of paper into the HCI. The tray holds 2,100 sheets of paper. NOTE: For best results, load full reams of paper. Avoid dividing reams into smaller sections. 6. Close the HCI door. 120 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 131
    Clear paper jams in the rear door and fuser area Use the following procedure to clear paper jams in the rear door and fuser area. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam. ● 13.B2.XX Jam in ● 13.B9.
  • HP LaserJet Managed E60075 | User Guide - Page 132
    3. Remove the fuser by grabbing the two side latches and pulling the fuser straight out of the printer. CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it. 4. Remove any jammed paper from the fuser opening. 122 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 133
    5. Reinstall the fuser. 6. Close the rear door ENWW Clear paper jams 123
  • HP LaserJet Managed E60075 | User Guide - Page 134
    .XX Jam in Duplexer ● 13.DX.XX Jam in Duplexer ● 13.B2.XX Jam in 1. Open the rear door. 124 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 135
    2. Remove any jammed paper. 3. Close the rear door Clear paper jams in the envelope feeder Use the following procedure to clear jams in the envelope feeder. When a jam occurs, the control panel displays one of the following messages and an animation that assists in clearing the jam. ● 13.A3.XX Jam
  • HP LaserJet Managed E60075 | User Guide - Page 136
    1. Pull the tray completely out of the printer by pulling and lifting it up slightly. 2. Remove any jammed or damaged envelopes from the tray. 126 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 137
    the feed rollers inside the printer. 4. Reinsert and close the tray. Clear paper jams in the HP Stapling Mailbox accessory The following information describes how to clear a paper jam in the HP Stapling Mailbox. When a jam occurs, the control panel displays an animation that assists in clearing
  • HP LaserJet Managed E60075 | User Guide - Page 138
    straight up to remove it. 3. Close the HP Stapling Mailbox jam access door. Clear staple jams The following information describes how to clear a staple jam in the HP Stapling Mailbox. When a jam occurs, the control panel displays an animation that
  • HP LaserJet Managed E60075 | User Guide - Page 139
    2. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out. 3. Lift up on the small lever at the back of the staple cartridge. 4. Remove the jammed staples. 5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. ENWW Clear
  • HP LaserJet Managed E60075 | User Guide - Page 140
    6. Insert the staple cartridge into the stapler and push the colored handle until it snaps into place. 7. Close the stapler door. 130 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 141
    status ● Print a cleaning page ● Visually inspect the toner cartridge ● Check paper and the printing environment ● Try a different print driver ● Check the EconoMode settings ● Adjust print density If the printer is having print-quality problems, try the following solutions in the order presented to
  • HP LaserJet Managed E60075 | User Guide - Page 142
    the printer. 3. By default, the print driver displays the Copies & Pages menu. Open the problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP
  • HP LaserJet Managed E60075 | User Guide - Page 143
    Visually inspect the toner cartridge Follow these steps to inspect each toner cartridge. 1. Remove the toner cartridges from the HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports
  • HP LaserJet Managed E60075 | User Guide - Page 144
    and then follow the instructions on the printed pages. drivers from the HP Web site: www.hp.com/support/ljM607, www.hp.com/ support/ljM608, or www.hp.com/support/ljM609. HP PCL.6 driver HP PCL 6 driver HP PCL-6 driver HP UPD PS driver ● Provided as the default driver on the printer CD. This driver
  • HP LaserJet Managed E60075 | User Guide - Page 145
    PCL versions and older HP LaserJet printers ● The best choice print quality, and printer feature support for most users ● Developed to toner cartridge. NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, you can enable the feature by using the HP
  • HP LaserJet Managed E60075 | User Guide - Page 146
    1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: ● Print ● Print Quality ● Toner Density 3. Move the slider toward either Less or More to the desired density setting. 136 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 147
    Image defects table Table 6-1 Image defects table quick reference Table 6-2 Light print on page 139 Table 6-3 Gray background or dark print on page 139 Table 6-4 Blank page - No print on page 140 Table 6-5 Black page on page 140 Table 6-6 Banding defects on page 141 Table 6-7 Streak defects
  • HP LaserJet Managed E60075 | User Guide - Page 148
    the cartridge. 3. Make sure that the driver and tray print mode settings match the supported by the printer. See the printer support page at support.hp.com for a list of the supported paper sizes and types for the printer. NOTE: The term "fusing" refers to the part of the printing process where toner
  • HP LaserJet Managed E60075 | User Guide - Page 149
    panel, go to the Adjust Toner Density menu, and then adjust the toner density to a lower level. 5. Make sure that the printer is in within the supported operating temperature and humidity range. 6. Replace the cartridge. 7. If the problem persists, go to support.hp.com. ENWW Image defects table
  • HP LaserJet Managed E60075 | User Guide - Page 150
    type in the paper tray and adjust the printer settings to match. If necessary, select a lighter paper type. 5. If the problem persists, go to support.hp.com. Possible solutions 1. Visually inspect the cartridge to check for damage. 2. Make sure that the cartridge is installed correctly. 3. Replace
  • HP LaserJet Managed E60075 | User Guide - Page 151
    .com. Possible solutions 1. Reprint the document. 2. Remove the cartridge, and then shake it to redistribute the toner. 3. If the problem persists, go to support.hp.com. NOTE: Both light and dark vertical streaks can occur when the printing environment is outside the specified range for temperature
  • HP LaserJet Managed E60075 | User Guide - Page 152
    recurrence. Fixing/fuser Poor fusing: Toner rubs off along either edge of guides are adjusted to the correct size for the paper. Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. 5. If the problem persists, go to support.hp
  • HP LaserJet Managed E60075 | User Guide - Page 153
    freshly opened paper. 3. Print in duplex mode. 4. If the problem persists, go to support.hp.com. 1. Reprint the document. 2. Extend the output bin extension. 3. If the defect is caused by extreme paper curl, complete the troubleshooting steps for Output curl. 4. Use a different paper type. 5. Use
  • HP LaserJet Managed E60075 | User Guide - Page 154
    compatibility problems ● The computer or workstation might be set up incorrectly ● The printer is disabled, or other network settings are incorrect NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP print drivers. For
  • HP LaserJet Managed E60075 | User Guide - Page 155
    The printer is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver. The
  • HP LaserJet Managed E60075 | User Guide - Page 156
    problems troubleshooting information to help resolve issues. NOTE: To determine whether HP the printer is turned on. ● Verify that the service set identifier (SSID) is correct. Print a configuration page printer. Make sure poles, walls, or support columns containing metal or concrete do not separate
  • HP LaserJet Managed E60075 | User Guide - Page 157
    driver is installed on the computer. ● Verify that you have selected the correct printer port. ● Verify that the computer and printer connect to the same wireless network. ● For OS X, verify that the wireless router supports the printer HP Embedded Web Compare the service set identifier problems 147
  • HP LaserJet Managed E60075 | User Guide - Page 158
    to the same network that the computer connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. with the wireless printers on the network. 148 Chapter 6 Solve problems ENWW
  • HP LaserJet Managed E60075 | User Guide - Page 159
    , output locating 2 Bonjour identifying 78 browser requirements HP embedded Web Server 78 C cartridge replacing 51 cartridge drivers, supported 11 duplex printing Mac 63 duplex printing (double-sided) settings (Windows) 60 Windows 60 duplexer clearing jams 124 duplexing manually (Mac) 63 manually
  • HP LaserJet Managed E60075 | User Guide - Page 160
    2 M Mac driver settings Job Storage 68 Main input tray loading labels 37 managing network 86 manual duplex Mac 63 Windows 60 150 Index memory included 10 memory chip (toner) locating 51 mobile printing Android devices 73 mobile printing solutions 10 mobile printing, software supported 13 multiple
  • HP LaserJet Managed E60075 | User Guide - Page 161
    22 paper jams HP Stapling Mailbox 127 locations 110 output bin 124 Tray 1 112 Tray 2, 3, and 4 115 Tray 5 118 paper pickup problems solving 103, 105 print drivers, supported 11 print media loading in Tray 1 21 print on both sides Mac 63 manually, Windows 60 Windows 60 print settings HP Embedded
  • HP LaserJet Managed E60075 | User Guide - Page 162
    problems 103 wired network 144 wireless network 146 troubleshooting tools HP Embedded Web Server 82 two-sided printing settings (Windows) 60 U USB port enabling 74 locating 4 USB storage accessories printing from 74 W Web browser requirements HP Embedded Web Server 78 Web sites customer support
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User Guide
LaserJet Enterprise M607, M608, M609
www.hp.com/support/ljM607
www.hp.com/support/ljM608
www.hp.com/support/ljM609
M607n
M607dn
M608n
M608dn
M609dn
M608x
M609x