HP LaserJet Pro 400 HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui
HP LaserJet Pro 400 Manual
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- HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 1
LASERJET PRO 300 COLOR LASERJET PRO 400 COLOR User Guide M351 M451 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 2
- HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 3
HP LaserJet Pro 300 color M351 and HP LaserJet Pro 400 color M451 User Guide - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 4
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 2, 10/2011 Part number: CE955-90907 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 5
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 6
iv Conventions used in this guide ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 7
Forms menu ...11 System Setup menu ...12 Service menu ...17 Network Setup menu ...18 3 Software for Windows ...19 Supported operating systems and printer drivers for Windows 20 Select the correct printer driver for Windows 20 HP Universal Print Driver (UPD 22 UPD installation modes 22 Change - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 8
for Mac ...28 Supported operating systems and printer drivers for Mac 28 Install HP Utility for Mac 32 Open the HP Utility 32 HP Utility features 32 Supported utilities for Mac 33 HP Embedded Web Server 33 HP color options with Mac 37 Use AirPrint ...38 Solve problems with Mac ...39 vi ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 9
52 Change the printer driver to match the paper type and size in Windows 53 Supported paper sizes ...54 Supported paper types and tray capacity 56 Load paper trays ...59 Load Tray 1 ...59 Load Tray 2 or optional Tray 3 60 Configure trays ...62 7 Print cartridges ...63 Print cartridge information - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 10
Supply error 77 Black cartridge low 77 Black in wrong position 77 Black very low 78 Cyan cartridge low 78 Cyan in wrong position 78 Cyan very low ...78 Genuine HP supply installed 79 Incompatible - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 11
watermark to a document with Windows 111 Create a booklet with Windows 111 9 Color ...115 Adjust color ...116 Change the color theme for a print job 116 Change the color options 117 Manual color options ...117 Use the HP EasyColor option ...119 Match colors to your computer screen 120 ENWW ix - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 12
problems ...135 Self help ...136 Solve general problems error Turn off then on 141 51.XX Error Turn off then on 141 54.XX Error Turn off then on 141 55.X Error Turn off then on 142 57 Fan error Turn off then on 142 59.X Error Turn off then on 142 79 Error Turn off then on 142 79 Service error - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 13
error Press [OK 145 Front door open 145 Genuine HP supply installed 145 Incompatible - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 14
for Mac 163 Adjust color settings in the printer driver 164 Change the color theme for a print job 164 Change the color options 165 Use paper that meets HP specifications 165 Print a cleaning page ...166 Calibrate the product to align the colors 166 Check the print cartridges 167 Print the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 15
generic printer driver when using a USB connection 181 Appendix A Supplies and accessories ...183 Order parts, accessories, and supplies 184 Part numbers ...184 Appendix B Service and support ...185 Hewlett-Packard limited warranty statement 186 HP's Premium Protection Warranty: LaserJet print - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 16
Ozone production ...201 Power consumption ...201 Toner consumption ...201 Paper use ...201 Plastics ...201 HP LaserJet print supplies 202 Return and recycling instructions 202 United States and Puerto Rico 202 Multiple returns (more than one cartridge 202 Single returns 202 Shipping 202 Non - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 17
Notice for use in Russia 214 Korean statement ...214 Taiwan statement ...215 Vietnam Telecom wired/wireless marking for ICTQC Type approved products 215 Index ...217 ENWW xv - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 18
xvi ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 19
1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views ENWW 1 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 20
color M351a CE955A HP LaserJet Pro 400 color M451nw CE956A ● Performance: Prints 18 pages per minute (ppm) on A4-size paper snf 19 ppm on Letter-size paper ● Paper handling: Tray 1 holds 50 sheets, Tray 2 holds 250 sheets Optional Tray 3 holds 250 sheets The output bin holds 150 sheets ● Supported - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 21
HP LaserJet Pro 400 color M451dn CE957A HP LaserJet Pro 400 color M451dw CE958A Has the same features as the HP LaserJet Pro 300 color M351a model, with the following differences: ● Performance: Prints 20 pages per minute (ppm) on A4-size paper and 21 ppm on Letter-size paper ● Connectivity: - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 22
with the HP LaserJet Pro 400 color M451dn and HP LaserJet Pro 400 color M451dw models. Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Reduce waste by using recycled paper. Recycle print cartridges by using - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 23
Product views Front view 1 Output bin 2 Legal-output extension 3 Front door (provides access to the print cartridges) 4 Tray 1 (multipurpose tray) 5 Tray 2 (provides jam access) 6 Optional Tray 3 7 Power button 8 Wireless button (wireless models only) 9 Control panel 10 DIMM door (for adding - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 24
Back view 1 Hi-Speed USB 2.0 port and network port NOTE: The network port is present on the M451nw, M451dn, and M451dw models only. 2 Power connection 3 Rear door (for jam access) Interface connections 1 Network port (top) 2 USB port (bottom) 6 Chapter 1 Product basics ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 25
Serial number and model number location The serial number and product model number label is on the inside of the front door. ENWW Product views 7 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 26
for the following actions: ● Open the control-panel menus. ● Open a submenu displayed on the control-panel display. ● Select a menu item. ● Clear some errors. ● Begin a print job in response to a control-panel prompt (for example, when the message Press [OK] to continue appears on the control-panel - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 27
2 Control panel menus ● HP Web Services menu ● Reports menu ● Quick Forms menu ● System Setup menu ● Service menu ● Network Setup menu ENWW 9 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 28
printed ● Information about ordering new HP print cartridges and recycling used HP print cartridges Prints a list of all product network settings Prints a page that lists pages that were jammed or mispicked in the product, the number of monochrome (black and white) or color pages, and the total - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 29
Quick Forms menu Menu item Notebook Paper Graph Paper Checklist Music Paper Sub-menu item Narrow Rule Wide Rule Child Rule 1/8 inch 5 mm 1-Column 2-Column Portrait Landscape Description Prints pages that have preprinted lines Prints pages that have preprinted graph lines Prints pages that have - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 30
Paper Type Paper Size Paper Out Action Wait Forever* Cancel Override Calibrate Color After Power On Calibrate Now Description Select the language for the control panel the job is complete. If an error message displays, you must clear the error first. 12 Chapter 2 Control panel menus ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 31
center the image on the page from top to bottom and from left to right. Before adjusting these values, print a test page. It provides alignment guides in the X and Y directions so you can determine which adjustments are necessary. Use the X1 Shift setting to center the image from side to side - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 32
Enter percentage Use the arrow buttons to increase or decrease the percentage of estimated life remaining at which the product alerts you that the print cartridge is low. For the black cartridge that ships with the product, the default is 24%. For the standard replacement black print - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 33
of estimated life remaining at which the product alerts you that the print cartridge is low. For the color print cartridges that ship with the product, the default is 16%. For the replacement color print cartridges, the default is 7%. The default values are intended to provide approximately two - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 34
only in the product memory. The information stored on the print cartridge memory chip helps HP design future products to meet our customers' printing needs. HP collects a sampling of memory chips from print cartridges returned to HP's free return and recycling program. The memory chips from this - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 35
Service menu Use this menu to restore default settings, clean the product, and Paper Curl Archive Print Firmware Date Restore Defaults HP Smart Install High* Full On Off* On Off* On* Off Description Use this option to clean the product if you see toner specks or other marks on the printed output - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 36
Setup TCP IP Config Network Test Wireless Off/On Automatic* Manual Auto Crossover Network Services Show IP Address On* Off IPv4 IPv6 No Yes* can access it from other wireless devices that support the WiFi Direct protocol. If your wireless router supports this feature, use this method to set up - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 37
3 Software for Windows ● Supported operating systems and printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings for Windows ● Remove the printer driver from Windows ● Supported utilities for Windows ● Software for other operating systems ENWW 19 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 38
2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) ● Windows Vista (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) The product supports the following Windows printer drivers: ● HP PCL 6 (this is the default printer driver included on the product CD and in - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 39
and older HP LaserJet products ● The driver for use with multiple printer models ● Preferred when printing to multiple printer models from a mobile Windows computer ● Recommended for printing in all Windows environments ● Provides the overall best speed, print quality, and printer feature support - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 40
Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 41
box usually do not override settings anywhere else in the printing software. You can change most of the print settings here. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 42
Control Panel, and then in the category for Hardware and Sound click Printer. Windows 7: Click Start, and then click Devices and Printers. 2. Right-click the driver icon, and then select Properties or Printer properties. 3. Click the Device Settings tab. 24 Chapter 3 Software for Windows ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 43
the product in the list, and then click the Remove button. 6. Select to delete only the driver and or the driver software package, and then click the OK button Supported utilities for Windows ● HP Web Jetadmin ● HP Embedded Web Server ● HP ePrint ENWW Remove the printer driver from Windows 25 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 44
your HP device ● HP LaserJet Customer Participation Program Software for other operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. For Unix print drivers, go to www.hp.com - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 45
4 Use the product with Mac ● Software for Mac ● Basic print tasks with Mac ● Use AirPrint ● Solve problems with Mac ENWW 27 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 46
are supported. The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 47
CD. Click the product icon, and follow the onscreen instructions. 2. Print a page from any program to make support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks: ● Obtain the wireless network name or service - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 48
printer pop-up menu. This method is best in most situations. If Mac OS X cannot find the HP printer driver, an error USB cable If your wireless router does not support WiFi-Protected Setup (WPS), use this method CD tray. 2. Follow the on-screen instructions. When prompted, select the Configure your - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 49
Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 50
new HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP HP Utility ▲ From the dock, click HP Utility. -orFrom Applications, open the Hewlett-Packard folder, and then click HP Utility. HP Utility features Use the HP the HP - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 51
3. In the list of printers, double-click this product. The HP Embedded Web Server opens. HP ePrint With HP ePrint , you can print HP Embedded Web Server. 2. Click the HP Web Services tab. 3. Select the option to enable Web Services. AirPrint Direct printing using Apple's AirPrint is supported - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 52
box, and then select the size from the drop-down list. Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse. 34 Chapter 4 Use the product with Mac ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 53
, click the Print option. 2. Select the driver. 3. In the Presets menu, select the printing preset. NOTE: To use printer-driver default settings, select the standard option. Print select the Custom option and type a new message in the box. 6. Select options for the remaining settings. ENWW Basic print - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 54
Mac 1. On the File menu, click the Print option. 2. Select the driver. 3. Open the Layout menu. 4. From the Pages per Sheet menu, select Manual Duplex tab or open the Manual Duplex menu. 4. Click the Manual Duplex box, and select a binding option. 5. Click the Print button. Follow the instructions - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 55
enhancements that result from using the HP EasyColor option. The HP EasyColor option is enabled by default in the HP Mac Postscript printer driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, use the following procedure - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 56
information about using AirPrint and about which HP products are compatible with AirPrint, go to www.hp.com/go/airprint. NOTE: You might need to upgrade the product firmware to use AirPrint. Go to www.hp.com/ support/LJColorM351 or www.hp.com/support/LJColorM451. 38 Chapter 4 Use the product with - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 57
Solve problems with Mac For information about solving problems with a Mac, see Solve product software problems with Mac on page 180. ENWW Solve problems with Mac 39 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 58
40 Chapter 4 Use the product with Mac ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 59
5 Connect the product with Windows ● Printer sharing disclaimer ● Use HP Smart Install to connect to a computer, a wired network, or a wireless network ● Connect with USB ● Connect to a network with Windows ENWW 41 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 60
HP printer drivers. Go to Microsoft at www.microsoft.com. Use HP Smart Install to connect to a computer, a wired network, or a wireless network NOTE: This installation type is supported the HP Embedded Web Server. Click the HP Smart Install tab and follow the onscreen instructions. NOTE: If the HP - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 61
the IP address in the URL address bar to open the HP Embedded Web Server. Click the HP Smart Install tab and follow the onscreen instructions. Connect with USB NOTE: Use this procedure if you are not using the HP Smart Install. This product supports a USB 2.0 connection. Use an A-to-B type USB cable - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 62
4. When the software prompts you, connect the USB cable to the product and the computer. 5. At the end of the installation, click the Finish button. 6. On the More Options screen, you can install more software, or click the Finish button. 7. Print a page from any program to make sure that the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 63
Connect to a network with Windows Supported network protocols To connect a networking-equipped product the product on a wired network with Windows NOTE: Use this procedure if you are not using the HP Smart Install. Obtain the IP address 1. Connect the network cable to the product and to the network - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 64
HP Color LaserJet Page 1 Install the software 1. Quit all programs on the computer. 2. Install the software from the CD. 3. Follow the onscreen instructions If your wireless router does not support Wi-Fi Protected Setup (WPS), the wireless network name or service set identifier (SSID). ● - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 65
the setup: ● Pushbutton: Select the Pushbutton option and follow the instructions on the control panel. Establishing the wireless connection can take a few a wireless network using a USB cable If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up the product - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 66
. 2. Install the software from the CD. 3. Follow the on-screen instructions. 4. When prompted, select the Connect through a wireless network option, and then click the Next button. 5. From the list of available printers, select the printer that has the correct IP address. 48 Chapter 5 Connect the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 67
has a format similar to this: xxxx::xxxx:xxxx:xxxx:xxxx 2. To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of in the New Password box and in the Verify password box. 3. At the bottom of the window, click the Apply button to save the password. Manually configure - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 68
Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. NOTE: Incorrect changes to the link speed setting might prevent the product from communicating with other network devices. For most situations, the product should be left - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 69
6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types and tray capacity ● Load paper trays ● Configure trays ENWW 51 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 70
service agreements. ● For best results, use only HP-brand paper and print media designed for laser printers or multiuse. ● Do not use paper or print media made for inkjet printers. CAUTION: HP LaserJet products use fusers to bond dry toner for use in color laser printers. ● Place transparencies - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 71
for this product unless it is HP paper that has been approved for use in this product. ● Use only glossy or coated paper that is approved for use in laser printers. ● Do not use glossy or coated paper designed for use in inkjet products. Change the printer driver to match the paper type and - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 72
paper sizes NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Tray 1 Tray 2 or optional Tray 3 Automatic duplex printing Letter 216 x 279 mm (8.5 x 11 inches - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 73
Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Tray 1 Envelope B5 Envelope Monarch Postcard Double postcard 176 x 250 mm (6.7 x inches) 100 x 148 mm (3.94 x 5.83 inches) 148 x 200 mm (5.83 x 7.87 inches) Tray 2 Automatic duplex printing ENWW Supported paper sizes 55 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 74
Supported paper types and tray capacity Table 6-3 Tray 1 Paper type Weight Every day: ● Plain ● Light ● Bond ● Recycled 60 to 90 g/m2 (16 to 24 lb) Presentation: - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 75
-up, with the top edge toward the product ● Letterhead ● Envelope4 ● Preprinted ● Prepunched ● Colored ● Rough ● Tough4 1 Capacity can vary depending on paper weight and thickness, and environmental conditions. 2 The product supports up to 220 g/m2 (59 lb) for glossy, glossy photo paper, and - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 76
stamp-end at the back of the tray ● Letterhead ● Envelope3 ● Preprinted ● Prepunched ● Colored ● Rough ● Tough3 1 Capacity can vary depending on paper weight and thickness, and environmental conditions. 2 The product supports 60-160 g/m2 (16-42 lb) paper weight for automatic duplex printing - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 77
the extension tray. 3. If you are loading long sheets of paper, flip out the extension. 4. Extend the paper guides fully (callout 1) and then load the paper stack into Tray 1 (callout 2). Adjust the paper guides to the size of the paper. NOTE: Place the paper into Tray 1 with the side to be printed - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 78
Load Tray 2 or optional Tray 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. To load Legal-size paper, extend the tray by pressing and holding the extension tab while pulling the front of the tray toward you. NOTE: - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 79
that they align with the paper-size marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray. 5. Push down on the paper to make sure that the paper - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 80
Configure trays By default, the product pulls paper from Tray 1. If Tray 1 is empty, the product pulls paper from Tray 2, or Tray 3 if it installed. Configuring the tray on this product changes the heat and speed settings to obtain the best print quality for the type of paper that you are using. If - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 81
to change without notice. For the latest User Guide information go to www.hp.com/support/LJColorM351_manuals or www.hp.com/support/ LJColorM451_manuals. ● Print cartridge information ● Supplies views ● Manage print cartridges ● Replacement instructions ● Solve problems with supplies ENWW 63 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 82
Print cartridge information Color Standard-capacity replacement black print cartridge High-capacity replacement black print cartridge Replacement cyan print cartridge Replacement yellow print cartridge Replacement magenta print cartridge Cartridge number 305A 305X 305A 305A 305A Part number - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 83
Supplies views Print cartridge views 1 Cartridge memory chip 2 Plastic shield 3 Imaging Drum. Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum can cause print-quality problems. ENWW Supplies views 65 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 84
HP supply has reached very low, HP's premium Protection Warranty on that supply has ended. Print-quality problems can occur when using a print cartridge when you install a new print cartridge. 1. At the control panel, ● Supply Settings ● Black Cartridge or Color Cartridges ● Very Low Setting 3. - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 85
than a few minutes. HP policy on non-HP print cartridges Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or remanufactured. NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and service agreements. ENWW Manage print - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 86
/go/anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your print cartridge might not be a genuine HP print cartridge if you notice the following - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 87
instructions Replace the print cartridges The product uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y). CAUTION: If toner gets on any clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 88
4. Remove the new print cartridge from the packaging. 5. Gently rock the print cartridge from front to back to distribute the toner evenly inside the cartridge. 6. Remove the orange, plastic shield from the bottom of the new print cartridge. 70 Chapter 7 Print cartridges ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 89
cartridge. Fingerprints on the imaging drum can cause print-quality problems. 8. Insert the new print cartridge into the product. 9. Pull the tab on the left side of the print cartridge straight up to completely remove the sealing tape. Recycle the sealing tape. ENWW Replacement instructions - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 90
10. Close the print-cartridge drawer. 11. Close the front door. 12. Place the old print cartridge, the sealing tape, and the orange plastic shield in the box for the new print cartridge. Follow the recycling instructions that are included in the box. 72 Chapter 7 Print cartridges ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 91
part number for the correct genuine HP print cartridge. Type of print cartridge Refilled or remanufactured print cartridge Genuine HP print cartridge Steps to resolve the problem Hewlett Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 92
page The Supplies Status page indicates the estimated life remaining in print cartridges. It also lists the part number for the correct genuine HP print cartridge for your product so you can order a replacement print cartridge, as well as other useful information. 1. At the control panel, press the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 93
the dots are all the same color, replace that print cartridge. ● If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is probably causing the problem. Inspect the print cartridge for damage 1. Remove the print cartridge from the product, and verify that - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 94
surface of the green imaging drum on the bottom of the print cartridge. CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge. Fingerprints on the imaging drum can cause print-quality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 95
memory chip error ◦ 10.1000 = black memory chip is missing ◦ 10.1001 = cyan memory chip is missing ◦ 10.1002 = magenta memory chip is missing ◦ 10.1003 = yellow memory chip is missing Recommended action Reinstall the print cartridge. Turn the product off and then on. If the problem is not solved - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 96
mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. Cyan cartridge low Description The print cartridge is nearing the end of its useful life. Recommended action Printing can continue, but consider having a replacement - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 97
materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. Genuine HP supply installed Description A genuine HP supply was installed. Recommended action No action necessary. Incompatible Description You have installed a print cartridge that is intended for use in - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 98
will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. Remove shipping lock from cartridge Description A print cartridge shipping lock is installed. Recommended action Pull the orange tab to remove the shipping lock - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 99
. If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs that are required as a result of using unsupported supplies is not covered under HP warranty. Used in use Description You are using a print cartridge that reached the default low threshold - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 100
is provided as a customer convenience and is not an indication these pages will have acceptable print quality. Recommended action To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 101
on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. ENWW Solve problems with supplies 83 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 102
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8 Print tasks ● Cancel a print job ● Basic print tasks with Windows ● Use HP ePrint ● Additional print tasks with Windows ENWW 85 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 104
print queue (computer memory) or print spooler, delete the job there. ◦ Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click Printers and Faxes. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 105
software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 106
Get help for any printing option with Windows 1. Click the Help button to open the online Help. Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then select the number of copies. Save custom print settings for reuse - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 107
one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. ENWW Basic print tasks with Windows 89 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 108
Create printing shortcuts 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 90 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 109
right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost. 5. Select the print options for the new shortcut. ENWW Basic print tasks with Windows 91 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 110
6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. Improve print quality with Windows Select the page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 111
size will appear in the list of paper sizes the next time you open the printer driver. Select the paper type with Windows 1. On the File menu in the software on both sides (duplex) with Windows Print on both sides manually with Windows 1. On the File menu in the software program, click Print. - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 112
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job. 94 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 113
5. Retrieve the printed stack from the output bin, and maintaining the same orientation, place it with the printed side facing down in Tray 1. 6. On the control panel, press the OK button to print the second side of the job. Automatically print on both sides with Windows 1. On the File menu in the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 114
3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job. Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print. 96 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 115
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Basic print tasks with Windows 97 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 116
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print. 98 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 117
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. ENWW Basic print tasks with Windows 99 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 118
Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. Click the HP EasyColor check box to clear it. 5. In the Color Options area, click the Manual option, and then click the Settings button. 6. Adjust the general settings for Edge Control, and - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 119
you need the printer code, which is the segment of the product e-mail address that is before the @ symbol. NOTE: This code is valid for only 24 hours from the time you enable HP Web Services. If it expires, follow the instructions to enable HP Web Services again, and obtain a new code. d. To prevent - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 120
Windows Print colored text as black (grayscale) with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Advanced tab. 4. Expand the Document Options section. 5. Expand the Printer Features section - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 121
3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option. 5. Expand the list of Type is: options. ENWW Additional print tasks with Windows 103 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 122
6. Expand the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print on special paper, labels, or transparencies with Windows 1. On the File menu in the software program, click Print. 104 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 123
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option. ENWW Additional print tasks with Windows 105 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 124
5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. 106 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 125
Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. ENWW Additional print tasks with Windows 107 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 126
4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button. 5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button. 108 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 127
7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size with Windows 1. On the File menu in the software program, click Print. ENWW Additional print tasks with - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 128
2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. 110 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 129
, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and then click the OK button. 5. To print the watermark on - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 130
3. Click the Finishing tab. 4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet. 112 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 131
6. Retrieve the printed stack from the output bin, and maintaining the same orientation, place it with the printed side facing down in Tray 2. 7. On the control panel, press the OK button to print the second side of the job. ENWW Additional print tasks with Windows 113 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 132
114 Chapter 8 Print tasks ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 133
9 Color ● Adjust color ● Use the HP EasyColor option ● Match colors to your computer screen ENWW 115 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 134
by changing the settings on the Color tab in the printer driver. Change the color theme for a print job 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Select a color theme from the Color Themes drop-down list. ● Default (sRGB - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 135
current print job from the color tab of the printer driver. 1. On the File menu in the software program, click the Print item. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Clear the HP EasyColor check box. 5. Click the Automatic or Manual setting. ● Automatic setting: Select this - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 136
Table 9-1 Manual color options Setting description Setting options Edge Control ● Off toner. This guarantees neutral colors without a color cast. This setting is best for documents and grayscale viewgraphs. ● 4-Color generates neutral colors (grays and black) by combining all four toner colors - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 137
enabled by default in both the HP PCL 6 printer driver and the HP Mac Postscript printer driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, open the Color tab in the Windows driver or the Color/ Quality Options tab in the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 138
your monitor: ● Print media ● Printer colorants (inks or toners, for example) ● Printing process (Inkjet, press, or laser technology, for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating systems ● Monitors ● Video - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 139
10 Manage and maintain ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Install memory DIMMs ● Clean the product ● Product updates ENWW 121 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 140
● Information about ordering new HP print cartridges and recycling used HP print cartridges Prints a list of all product network settings Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed or mispicked in the product, monochrome (black and white) or color pages; and - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 141
device (such as an HP LaserJet product) or in supported Web browser. To find the IP address or host name, print a configuration page. You can also open the HP Embedded Web Server from the printer driver. Open the Services tab and click the supplies icon. NOTE: If an error occurs while opening the HP - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 142
HP devices, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot HP Web Jetadmin updates are periodically made available to provide support for specific product features. Visit www.hp in the New Password - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 143
Print with EconoMode EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 144
No option. Archive print Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to create documents that you want to to open the menus. 2. Open the following menus: ● Service ● Archive Print 3. Select the On or Off option, and then press the OK - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 145
Install memory DIMMs This product comes with 128-megabyte (MB) random-access memory installed. You can install an additional 256-megabyte of memory for the product by adding a dual inline memory module (DIMM). You can also install a font DIMM to allow the product to print characters (for example, - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 146
either wear an antistatic wrist strap, or frequently touch the surface of the antistatic package and then touch bare metal on the product. 5. Remove the new DIMM from the antistatic package, and then locate the alignment notch on the bottom edge of the DIMM. 128 Chapter 10 Manage and maintain ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 147
6. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an angle. 7. Push down on the DIMM until both latches engage the DIMM. When the installation is correct, the metal contacts are not visible. NOTE: If you have difficulty inserting the DIMM, make sure that - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 148
1. Click Start. Windows Server 2008, and Windows Vista 2. Click Settings. 3. Click Printers and Faxes (using the default Start menu view) or click Printers (using the Classic Start menu view). 4. Right-click the product driver icon, and then select Properties. 5. Click the Device Settings tab - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 149
product driver icon, and then select Printer properties. 4. Click the Device Settings tab. 5. Expand the area for Installable Options. 6. Next to Automatic Configuration, select Update Now. 7. Click OK. NOTE: If the memory is not updated correctly after using the Update Now option, you can manually - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 150
resources to the product only at the beginning of a print job and not while the product is printing. NOTE: Overusing permanent resources or downloading them while the product is printing might affect product performance or the ability to print complex pages. 132 Chapter 10 Manage and maintain ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 151
Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support/LJColorM351 or www.hp.com/support/LJColorM451. Click Support & Drivers, click the operating system, and then select the download for the product. ENWW Clean the product - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 152
134 Chapter 10 Manage and maintain ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 153
Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● The product does not print or it prints slowly ● Solve product connectivity problems ● Solve wireless network problems ● Solve product software problems with Windows ● Solve product software problems with Mac ENWW 135 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 154
on the CD that came with the product or in the HP Program folder on your computer. The HP Help and Learn Center is a product help tool that provides easy access to product information, HP product web support, troubleshooting, and regulatory and safety information. Several Quick Reference Topics for - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 155
, contact HP Customer Care If the error persists, printers. 8. Print a configuration page. a. If the page does not print, verify that the input tray contains paper and that the paper is properly loaded. b. Make sure that the print cartridges are installed correctly. ENWW Solve general problems - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 156
paper that you are using. ● Solve print-quality problems. 9. Print a small document from a different program that has worked in the such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 157
the memory. The procedure then automatically restarts the product. 1. At the control panel, press the OK button to open the menus. 2. Open the following menus: ● Service ● Restore Defaults The product automatically restarts. ENWW Restore factory settings 139 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 158
. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service. Control panel messages 10.XXXX Supply error Description The memory chip for one of the print cartridges cannot be read or is missing. ◦ 10.0000 = black memory chip - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 159
Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. 50.X Fuser error Turn off then on Description The product has experienced an error with the fuser. Recommended action Turn the product power off, wait at least 30 seconds, and then - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 160
you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. 79 Error Turn off then on Description The product has experienced an internal firmware error. 142 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 161
. 79 Service error Turn off then on Description An incompatible DIMM is installed. Recommended action 1. Turn the product power off. 2. Install a DIMM that the product supports. 3. Turn the product on. If the message persists, contact HP support. Black cartridge low Description The print cartridge - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 162
cartridge life may vary. Once an HP supply has reached very low, HP's premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP HP Print Cartridge cartridge low Description The print cartridge cartridge HP recommends replacing the print cartridge - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 163
low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. Device error Press [OK] Description An internal error occurred. Recommended action Press the OK button to resume the job. Front door open Description The product - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 164
cartridge Description The print cartridge is either not installed or not correctly installed in the product. Recommended action Install the print cartridge. Invalid driver Press [OK] Description You are using an incorrect printer driver. Recommended action Select the correct printer driver - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 165
is requesting. Recommended action Load the correct paper into Tray 1, or press OK to use paper in a different tray. Magenta cartridge low Description The print cartridge is nearing the end of its useful life. Recommended action Printing can continue, but consider having a replacement supply on hand - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 166
defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. Manual duplex Load tray Press [OK] Description The first side of a manual duplex job has printed, and the page needs to smaller jobs that contain fewer pages. 148 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 167
front paper guide is pushing the paper against the back edge of the tray. 2. Use paper that meets HP specifications. Store paper unopened in its original packaging. 3. Use the product in an area that meets the environmental specifications for this product. Print failure, press OK. If error repeats - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 168
workmanship in the supply under the HP Print Cartridge Warranty Statement. Supplies low Description More status page to determine which print cartridges are low. Printing will continue until color> Press [OK] to continue Description The product has detected a print cartridge that was not made by HP - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 169
If you believe you purchased an HP supply, go to www.hp.com/go/anticounterfeit. Service or repairs that are required as a result of using unsupported supplies is not covered under HP warranty. Used in use Description You are using a print cartridge that reached the default low threshold - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 170
on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. 152 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 171
guides with the paper-size markings in the bottom of the tray. 4. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually paper to the tray. 2. Use only paper that meets HP specifications for this product. 3. Use paper that is not - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 172
. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. 154 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 173
Clear jams Jam locations Use this illustration to find the locations of jams. 4 3 1 Output bin 2 Tray 1 3 Tray 2 4 Fuser 5 Tray 2 jam-access area ENWW Clear jams 155 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 174
Clear jams in Tray 1 1. Pull the jammed sheet from Tray 1. NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing. 2. Pull out Tray 2 and place it on a flat surface. 3. Lower the jam-access tray. 156 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 175
4. Remove the jammed sheet by pulling it straight out. 5. Push the jam-access tray up to close it, and then replace Tray 2. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only. Clear jams in Tray 2 1. Open Tray 2. ENWW Clear jams 157 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 176
door. CAUTION: The fuser, located in the back of the product, is hot. Wait for the fuser to cool before continuing. 158 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 177
2. If necessary, push the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. NOTE: If the sheet tears, make sure that all fragments are - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 178
door. CAUTION: The fuser, located in the back of the product, is hot. Wait for the fuser to cool before continuing. 160 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 179
2. If necessary, pull the guide (callout 1) and remove any visible paper (callout 2) from the bottom of the delivery area. 3. If necessary, remove any visible paper from bottom side of the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 180
6. If you can see the leading edge of the paper, remove it from the product. 7. Close the rear door. 162 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 181
the product to align the colors ● Check the print cartridges ● Use the printer driver that best meets your printing needs Use the correct paper type setting in the printer driver Check the paper type setting if you are having any of the following problems: ● Toner is smearing on the printed - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 182
color settings in the printer driver Change the color color in the software program or in the operating system for correct rendering. ● Vivid: The product increases the color saturation in the midtones. Use this theme when printing business graphics. ● Photo: The product interprets RGB color - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 183
Change the color options Change the color options settings for the current print job from the color tab of the printer driver. 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Click the Automatic or Manual setting. ● Automatic - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 184
for use in Inkjet printers. ● Use paper that is not too rough. Using smoother paper generally results in better print quality. Print a cleaning page Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the following problems: ● Specks of toner are on the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 185
part number for the correct genuine HP print cartridge. Type of print cartridge Refilled or remanufactured print cartridge Genuine HP print cartridge Steps to resolve the problem Hewlett Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 186
the dots are all the same color, replace that print cartridge. ● If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is probably causing the problem. Inspect the print cartridge for damage 1. Remove the print cartridge from the product, and verify that - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 187
and reinstall it. Print a few pages to see if the problem has resolved. Repeating defects If defects repeat at any of the following intervals on the page, a print cartridge might be damaged. ● 22 mm ● 27 mm ● 28 mm ● 75 mm Use the printer driver that best meets your printing needs You might need to - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 188
, and printer feature support for most users ● Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environments ● May not be fully compatible with third-party and custom solutions based on PCL5 Download additional printer drivers from this Web site: www.hp.com - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 189
indicates the product has an error, resolve the error and then try sending the HP software from the CD that came with the product. Using generic printer drivers can cause delays clearing jobs from the print queue. 5. From the list of printers is the source of the problem. 7. If your computer or - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 190
or www.hp.com/support/ LJColorM451. 2. When you configure the product to print on some paper types, such as heavy paper, the product prints more slowly so it can correctly fuse the toner to the paper. If the quality or interference might be delaying print jobs. 172 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 191
network ● New software programs might be causing compatibility problems ● The problem continues, try a different cable or port on the hub. The computer is using the incorrect IP address for the product 1. Open the printer HP standard TCP/IP port, select the box labeled Always print to this printer, - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 192
these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct printer driver. The computer or workstation might be set up incorrectly 1. Check - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 193
problems wireless radio in the product is turned on. ● The service set identifier (SSID) is correct. Print a configuration page product. Make sure poles, walls, or support columns containing metal or concrete do not printer driver is installed on the computer. ● You have selected the correct printer - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 194
or product is selected. a. From the list of printers on your computer, right-click the name of this Make sure the box is checked next to Virtual printer port for USB. 5. Make sure that your the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 195
with the results. 5. Make sure that the correct port or product is selected. a. From the list of printers on your computer, right-click the name of this product, click Properties, and then open the Ports tab. , you can still connect to a hidden network. ENWW Solve wireless network problems 177 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 196
Start, click Run, and then type cmd. b. Type ping followed by the service set identifier (SSID) for your network. c. If the window displays round-trip the report. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for your computer. c. - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 197
Solve product software problems with Windows Problem Solution A printer driver for the product is not visible in the Printer folder Reinstall the and within specifications. This includes the USB and power cables. Try a new cable. Verify the IP Address on the Configuration Page matches the IP - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 198
Solve product software problems with Mac ● The printer driver is not listed in the Print & Fax list ● The product name does not appear in the product list in the Print & Fax list ● The printer driver does not automatically set up the selected product in the Print & Fax list ● A print job was not - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 199
with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. Software troubleshooting ▲ Make sure that your Mac operating system is Mac OS X 10.5 or later. Hardware troubleshooting 1. Make sure that the product is turned on. 2. Make sure that the USB cable is - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 200
182 Chapter 11 Solve problems ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 201
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 183 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 202
supplies and paper Order genuine HP parts or accessories Order through service or support providers www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. Part numbers Item Print cartridges Part number CE410A CE410X Cartridge number 305A 305X Memory - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 203
B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● Data stored on the print cartridge ● End User License Agreement ● OpenSSL ● Customer support ● Repack the product ENWW 185 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 204
Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 300 color M351a and HP LaserJet 400 color M451nw, M451dn, and M451dw DURATION OF LIMITED WARRANTY One-year product exchange HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 205
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packard limited warranty statement 187 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 206
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 207
was last used, the number of pages printed using the print cartridge, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs. The data collected from - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 208
such as the GNU General Public License) and the corresponding source code is not included with the Software, then check the product support pages of HP's website (hp.com) to learn how to obtain such source code. 2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 209
you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP's privacy policy. HP will not use such information in a form that personally identifies you - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 210
or (ii) restricting the Use of the Software, including any restrictions on nuclear, chemical, or biological weapons proliferation. 11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in this EULA. © 2009 Hewlett-Packard Development Company, L.P. Rev. 04/09 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 211
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 212
, serial number, date of purchase, and problem description ready. Get 24-hour Internet support Get support for products used with a Macintosh computer Download software utilities, drivers, and electronic information Order additional HP service or maintenance agreements Register your product Country - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 213
print cartridges so that they are not exposed to light. 2. Remove and retain the power cable, interface cable, and any optional accessories. 3. If possible, include print samples and 50 to 100 sheets of paper that did not print correctly. 4. In the U.S., call HP Customer Care to request new packing - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 214
196 Appendix B Service and support ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 215
C Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 197 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 216
inches) 405 mm (15.9 inches) 23.9 kg (52.7 lb) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/LJColorM351 or www.hp.com/support/LJColorM451 for current information. CAUTION: Power requirements are based on the country/region where the product is sold. Do - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 217
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Declaration of conformity (wireless models) ● Safety statements ● Additional statements for wireless products ENWW 199 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 218
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However TV technician. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 219
. HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print cartridge. Paper use This product's manual - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 220
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 221
Service provides no-cost cartridge return transportation services under an arrangement with HP for Alaska and Hawaii. Non-U.S. returns To participate in HP Planet Partners return and recycling program, just follow the simple directions in the recycling guide (found inside the packaging of your new - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 222
office, your household waste disposal service or the shop where you purchased the product. Chemical substances HP is committed to providing our customers substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/ hpinfo/community/environment - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 223
obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 224
Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet Pro 300 color M351a HP LaserJet Pro 400 color M451dn Regulatory Model:2) BOISB-1002-00 Product Options: ALL Print Cartridges: CE410A, CE410X, CE411A, CE412A, CE413A conforms to the following Product - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 225
Topics only, contact: European Contact Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.eu/certificates USA Contact Product Regulations Manager, Hewlett-Packard Company, PO Box - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 226
83714-1021, USA declares, that the product Product Name: HP LaserJet Pro 400 color M451nw HP LaserJet Pro 400 color M451dw Regulatory Model:2) BOISB-1002-01 Product Options: ALL Radio Module3) SDGOB-0892 Print Cartridges: CE410A, CE410X, CE411A, CE412A, CE413A conforms to the following - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 227
only, contact: European Contact Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.eu/certificates USA Contact Product Regulations Manager, Hewlett-Packard Company, PO - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 228
under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the other than those specified in this user guide may result in exposure to hazardous CEM ». » VCCI statement (Japan) Power cord instructions Make sure your power source is adequate for the - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 229
, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet 300 color M351a, HP LaserJet 400 color M451nw, M451dn, M451dw - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 230
GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert warden. Substances Table (China) - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 231
Additional statements for wireless products FCC compliance statement-United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 232
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 233
Taiwan statement Vietnam Telecom wired/wireless marking for ICTQC Type approved products ENWW Additional statements for wireless products 215 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 234
216 Appendix D Regulatory information ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 235
to a wireless network 46 connectivity solving problems 173 USB 43 contrast display, control panel 13 control panel display contrast 13 HP Web Services menu 10 language 12 locating 5 menu map, printing 10, 122 message types 140 messages, troubleshooting 140 Network config. menu 18 Reports menu - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 236
) 102 license, software 190 link speed settings 50 Linux 26 Linux software 26 loading paper input tray 59 M Mac changing paper types and sizes 34 driver settings 31, 34 HP Utility 32 problems, troubleshooting 180 removing software 31 supported operating systems 28 Macintosh resize documents 34 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 237
, wired installing product 45 Neutral Grays 118 non-HP supplies 67 notebook paper, printing 11 notes iii O obtaining IP address 45 on/off button 5 online support 194 opening printer drivers (Windows) 87 operating systems supported 20, 28 ordering supplies and accessories 184 ordering supplies - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 238
75, 168 printing 75, 168 print-cartridges replacing 69 printer driver configuring wireless network 48 printer drivers choosing 169 printer drivers (Mac) changing settings 31 settings 34 printer drivers (Windows) changing settings 23 settings 87 supported 20 printing settings (Mac) 34 settings - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 239
33 Web sites 26 customer support 194 fraud reports 68 HP Web Jetadmin, downloading 124 Macintosh customer support 194 Material Safety Data Sheet (MSDS) 204 ordering supplies 183 software, downloading 19 universal print driver 22 Windows driver settings 23 drivers supported 20 software components 26 - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 240
222 Index ENWW - HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 241
- HP LaserJet Pro 400 | HP LaserJet Pro 300 and 400 Color M351 and M451 - User Gui - Page 242
© 2011 Hewlett-Packard Development Company, L.P. www.hp.com *CE955-90907* *CE955-90907* CE955-90907
LASERJET PRO 300 COLOR
LASERJET PRO 400 COLOR
User Guide
M351
M451