HP LaserJet Pro CP1025 HP LaserJet Pro CP1020 - User Guide - Page 102
Clean the product, Clean the paper path, Clean the exterior, Product updates
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Clean the product Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of LaserJet transparency. If you do not have any transparencies, you can use copier-grade media (60 to 163 g/m2 (16 to 43 lb)) that has a smooth surface. 1. Make sure that the product is idle and the Ready light is on. 2. Load paper in the input tray. 3. In the Windows system tray, right-click the Device Settings icon and then click the product name. 4. Click the Device Settings tab. 5. Click the Print Cleaning Page button. NOTE: The cleaning process takes about 2 minutes. The cleaning page stops periodically during the cleaning process. Do not turn the product off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the product. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device. Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support/ljcp1020series. Click Downloads and drivers, click the operating system, and then select the download for the product. 90 Chapter 8 Manage and maintain the product ENWW