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HP Driver Diagnostic Printer Check Tool

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HP Driver Diagnostic Printer Check Tool Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to determine whether the correct and most current printer driver for the product is in use. Use the following steps to gain access to the HP Driver Diagnostic Printer Check Tool: 1. Open a Web browser. 2. Go to the following Web site: www.hp.com/go/drivercheck When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list. The tool gathers information about the products, drivers, and system setup in order to diagnose the software driver configuration and check the printer driver. When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to check. The tool verifies whether the latest printer driver is being used, provides feedback if an incorrect printer driver is being used, and indicates whether an updated printer-driver version is available. Click the latest printer-driver version to download and install it. The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the computer. ENWW HP Driver Diagnostic Printer Check Tool 11

Section	Page
Document and product basics	15
Purpose and scope	16
Documentation availability and localization	17
User documentation	18
HP LaserJet Pro CP1520 color printer series User Guide	18
HP LaserJet Pro CP1520 color printer series Install Notes	19
Help and Learn Center	19
Administrator documentation	19
HP Driver Configuration Utility User Guide	20
HP Jetdirect Guide	20
Color Printing Access and Usage	20
Software availability and localization	21
Printing-system software on the Web	21
In-box printing-system software CDs	21
CD versions	21
Windows software description	23
Windows printing-system software	24
HP Driver Diagnostic Printer Check Tool	25
Advanced color use	26
HP ImageREt 3600	26
Media selection	26
Color options	26
Standard red-green-blue (sRGB)	26
HP Easy Printer Care	28
HP ToolboxFX	29
HP ToolboxFX Overview	29
Starting the HP ToolboxFX	29
Structure	30
Opening screen	30
System requirements	30
Key features	30
HP device pop-up alert messages	31
System-tray icon alert	31
E-mail alert	31
HP ToolboxFX folders	32
Status folder	32
Device Status	34
Supplies Status	35
Device Configuration	36
Network Summary	38
Reports	39
Color Usage Job Log	40
Event Log	41
Alerts folder	42
Set up Status Alerts	43
Set up E-mail Alerts	48
System Settings folder	50
Device Information	51
Paper Setup	52
Print Quality	52
Print Density	53
Paper Types	55
System Setup	56
Service	57
Save/Restore Settings	58
Product Security	58
Print Settings folder	60
Printing	60
PCL5	60
PostScript	61
Network Settings folder	61
Network Summary	62
IPv4 Configuration	63
IPv6 Configuration	64
Network Identification	65
Advanced	67
SNMP	68
Other screens	69
About HP ToolboxFX dialog box	70
Support and Troubleshooting	70
Product Registration	70
HP Embedded Web Server	71
Status tab	72
Device Status	72
Supplies Status	73
Device Configuration page	74
Network Summary page	77
Reports	78
Color Usage Log	79
Event Log page	79
System tab	80
Device Information page	80
Paper Setup page	81
Print Quality page	81
Print Density page	81
Paper Types page	82
System Setup page	82
Service page	83
Product Security page	83
Print tab	83
Printing	83
PCL5	83
PostScript	84
Networking tab	84
Network Summary	85
IPv4 Configuration	86
IPv6 Configuration	87
Wireless Configuration	87
Network Identification	87
Advanced page	88
SNMP page	89
HP Customer Participation Program	90
Optional software	91
HP Universal Print Driver Portal	91
HP Print View Software	91
Font support	92
Basic fonts	92
Default fonts	92
Install Windows software and utilities	99
Install overview	100
Software Installer system check	100
Microsoft Windows Installer 3.1	100
Software installation types for Windows	101
Installation options	101
General Windows installation instructions	102
General Windows installation for direct connections	102
Windows installation instructions for direct-connected (USB) products	102
Printer-driver only installation instructions (Microsoft Add Printer Wizard)	103
General Windows installation for network connections	104
Network setup	104
Windows installation instructions for network-connected products	104
Printer-driver only installation instructions (Microsoft Add Printer Wizard)	105
Printer sharing disclaimer	106
Point-and-Print installation	106
Modify a pre-existing installation	107
HP PCL 6, HP PCL 5 UPD driver, and HP UPD PS for Windows	109
HP PCL 6, HP PCL 5 UPD driver, and HP UPD PS for Windows	110
Introduction	110
Change the printer driver settings for Windows	110
Properties tab set	111
Printing Preferences tab set	111
Document preview image	111
Help system	112
Context-sensitive Help	112
Warning icons	112
Advanced tab features	113
Paper/Output	114
Copy Count setting	114
Graphic	115
Image Color Management (ICM)	115
TrueType Font settings	116
Document Options	116
Advanced Printing Features	116
Printer Features	117
Print All Text as Black	117
Send TrueType as Bitmap (HP PCL 6 printer driver only)	117
Raster Compression	117
Print Data Optimization	117
Layout Options	117
Page Order	117
Printing Shortcuts tab features	119
Use defined printing shortcuts	120
Create a custom printing shortcut	120
Paper/Quality tab features	121
Paper Options	121
Paper sizes	122
Custom Paper Size	122
Name	122
Paper Size	122
Units	123
Custom width and height control limits	123
Paper source	123
Paper type:	124
Special pages:	125
Document preview image	126
Print Quality	126
Effects tab features	126
Resizing Options	127
Actual size	127
Print document on	127
Scale to fit	128
% of actual size	128
Document preview image	128
Watermarks	129
Current watermarks	129
Watermark Message	130
Message Angle	130
Font Attributes	130
Default watermark settings	131
Finishing tab features	131
Document options	132
Print on both sides (manually)	133
Flip pages up	133
Booklet layout	133
Book and booklet printing	134
Print a booklet	134
Pages per sheet	134
Print page borders	135
Page order	135
Document preview image	135
Orientation	135
Color tab features	136
Color Options	137
Automatic	138
Manual	138
Color Themes	140
Document preview image	141
Services tab features	141
Internet Services	142
Device Services	142
Device Settings tab features	143
Form To Tray Assignment	143
Font Substitution Table	144
External Fonts (HP PCL 6 printer driver only)	144
Install external fonts	145
Remove external fonts	146
HP postscript level 3 emulation printer driver Device Settings	146
Available PostScript Memory	147
Output Protocol	147
Send Ctrl-D Before Each Job	148
Send Ctrl-D After Each Job	148
Convert Gray Text to PostScript Gray	148
Convert Gray Graphics to PostScript Gray	148
Add Euro Currency Symbol to PostScript Fonts	148
Job Timeout	148
Wait Timeout	148
Minimum Font Size to Download as Outline	149
Maximum Font Size to Download as Bitmap	149
Installable Options	149
Allow Manual Duplexing	149
Printer Memory	149
Job Separator	149
Printer Status Notification	150
About tab features	151
Mac software and utilities	153
Supported operating systems for Mac	154
Mac system requirements	154
Hardware requirements	154
Supported print drivers for Mac	154
Change print-driver settings for Mac	154
Printing-system software	155
Availability	155
Printing-system software on the Web	155
Printing-system software	156
In-box printing-system software CDs	156
Mac partition	156
CD versions	156
Mac installation instructions	158
Mac component descriptions	158
HP LaserJet PPDs	158
PDEs	158
HP EWS	158
Install notes (Readme file)	159
Install the Mac printing system	159
Install the software for Mac operating systems	159
Remove the printing-system software from Mac operating systems	165
Supported utilities for Mac	165
HP Embedded Web Server	165
HP Printer Utility for Macintosh	165
Access to the HP Printer Utility	165
Supplies Status	166
Device Information	166
Color Usage	167
File Upload	167
Upload Fonts	168
Trays Configuration	169
Message Center	170
Use features in the Mac printer driver	171
Create and use printing presets in Mac	171
Resize documents or print on a custom paper size	171
Use watermarks	171
Print multiple pages on one sheet of paper in Mac	172
Print on both sides of the page (duplex printing)	172
Use the Services menu	173
Mac readme	174
1. System requirements	174
2. Installation/uninstallation issues	174
3. Known issues	175
4. Legal statements	175
Engineering details	177
Paper and print media	178
Media sources and destinations	178
Source commands	178
Media types	178
Media-type commands	178
Media attributes and commands	180
Media types and sizes	180
Custom paper sizes	182
File to E-mail utility	183
Installation notes	184
I. INTRODUCTION	184
PURPOSE OF THIS DOCUMENT	184
SUPPORTED OPERATING SYSTEMS	184
OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS	185
Drivers	185
Software Applications	185
HP ToolboxFX	185
HP Help and Learn Center	185
Uninstaller	186
II. INSTALLATION INSTRUCTIONS	186
INSTALLING SOFTWARE	186
INSTALLING SOFTWARE	186
Printing-system installation from the CD or Internet download for network and USB connections	186
Port selection	187
Windows XP, Windows Server 2003, or Windows Server 2008	187
Windows Vista and Windows 7	187
Printer driver only (Add Printer) - Windows XP, Windows Server 2003, and Windows Server 2008	187
Printer driver only (Add Printer) - Windows Vista and Windows 7	188
UNINSTALLER	188
III. LATE-BREAKING INFORMATION	189
KNOWN ISSUES AND WORKAROUNDS	189
General	189
Upgrading Windows	189
IV. TECHNICAL ASSISTANCE	189
CUSTOMER SUPPORT	189
WEB	190
HP SOFTWARE AND SUPPORT SERVICES - ADDITIONAL INFORMATION	190
V. LEGAL STATEMENTS	190
TRADEMARK NOTICES	190
SOFTWARE WARRANTY, LICENSE, AND COPYRIGHT	190
Warranty	190
License	190
Copyright	190

Match case Limit results 1 per page

HP Driver Diagnostic Printer Check Tool

Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to

determine whether the correct and most current printer driver for the product is in use. Use the

following steps to gain access to the HP Driver Diagnostic Printer Check Tool:

Open a Web browser.

Go to the following Web site:

www.hp.com/

go/drivercheck

When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on

the computer appear in a list. The tool gathers information about the products, drivers, and system

setup in order to diagnose the software driver configuration and check the printer driver.

When the HP Driver Diagnostic Printer Check Tool is open, select the HP product that you want to

check. The tool verifies whether the latest printer driver is being used, provides feedback if an

incorrect printer driver is being used, and indicates whether an updated printer-driver version is

available. Click the latest printer-driver version to download and install it.

The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that

HP can analyze and continuously improve its diagnostic tools. No private data is gathered from the

computer.

ENWW

HP Driver Diagnostic Printer Check Tool