HP LaserJet Pro M202 User Guide
HP LaserJet Pro M202 Manual
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- HP LaserJet Pro M202 | User Guide - Page 1
LaserJet Pro M201, M202 User Guide M201n M202n M201dw M202dw M201d M202d www.hp.com/support/ljM201 www.hp.com/support/ljM202 - HP LaserJet Pro M202 | User Guide - Page 2
- HP LaserJet Pro M202 | User Guide - Page 3
HP LaserJet Pro M201, M202 User Guide - HP LaserJet Pro M202 | User Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP LaserJet Pro M202 | User Guide - Page 5
, and supplies ...20 Ordering ...20 Supplies and accessories ...20 Replace the toner cartridge ...21 4 Print ...25 Print tasks (Windows) ...26 How to print (Windows) ...26 Automatically print on both sides (Windows 28 Manually print on both sides (Windows 29 Print multiple pages per sheet (Windows - HP LaserJet Pro M202 | User Guide - Page 6
the product on a network 43 Manually configure IPv4 TCP/IP parameters from the control panel 44 HP Web Jetadmin ...45 Product security features Utility 49 6 Solve problems ...51 Customer support ...52 Restore the factory-set defaults ...53 A "Cartridge is low" or "Cartridge is very low" message - HP LaserJet Pro M202 | User Guide - Page 7
toner cartridge for damage 65 Check paper and the printing environment 65 Step one: Use paper that meets HP specifications 65 Step two: Check the environment 65 Check other print job settings ...66 Check the EconoMode settings 66 Try a different print driver ...67 Solve wired network problems - HP LaserJet Pro M202 | User Guide - Page 8
Reduce interference on a wireless network 72 Index ...73 vi ENWW - HP LaserJet Pro M202 | User Guide - Page 9
For more information: Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory - HP LaserJet Pro M202 | User Guide - Page 10
Supported operating systems M201n CF455A Height 251 mm (9.9 in) Depth 251 mm (9.9 in) Width 379 mm (14.9 in) Weight, with toner cartridge Enterprise editions, print driver only M202n C6N20A 251 mm (9.9 in) 384 mm (15.1 in) 6.6 kg (14.5 lb) M202dw C6N21A 251 mm (9.9 in) 281 mm (11.1 in) - HP LaserJet Pro M202 | User Guide - Page 11
X v10.7 - v10.9 Supported print drivers HP PCL6 discrete print driver This driver is included on the HP UPD PS print driver Available for download Connectivity Hi-Speed USB 2.0 Memory 10/100 Ethernet LAN connection Wireless network connection 128 MB RAM M202n C6N20A M201dw CF456A M202dw - HP LaserJet Pro M202 | User Guide - Page 12
-size paper and 26 ppm on Letter-size paper M202n C6N20A M201dw CF456A M202dw C6N21A M201d CF466A M202d CF467A Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljM201, www.hp.com/support/ljM202 for current information. CAUTION: Power requirements are - HP LaserJet Pro M202 | User Guide - Page 13
for easier viewing) 3 Power on/off button 4 Main input tray (Tray 2) 5 Priority input tray (Tray 1) 6 Handle for opening the top cover (access to the toner cartridge and for clearing jams) ENWW Product views 5 - HP LaserJet Pro M202 | User Guide - Page 14
M201d, M201dw M202d, M202dw 5 1 Rear door (access for clearing jams, duplex models only) 2 Hi-Speed USB 2.0 3 Ethernet port (network and wireless models only) 4 Power connection 5 Product number and serial number label 6 Slot for cable-type security lock 3 M201n 4 M202n 6 Chapter - HP LaserJet Pro M202 | User Guide - Page 15
menu 5 OK button Confirms a setting or an action to proceed 6 Back button Returns to the previous screen 7 ePrint button Opens the Web Services menu (network and wireless models only) NOTE: The ePrint button is non-functional on M201d and M202d models. 8 Wireless button and light, dw - HP LaserJet Pro M202 | User Guide - Page 16
Installation Guide that came with the product. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202 for HP's all-inclusive help for the product. Find the following support: ● Install and configure ● Learn and use ● Solve problems - HP LaserJet Pro M202 | User Guide - Page 17
sizes and types ● Load the priority input tray (Tray 1) ● Load the main input tray (Tray 2) For more information: Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve - HP LaserJet Pro M202 | User Guide - Page 18
sizes and types ● Supported paper sizes ● Supported paper types Supported paper sizes NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing. Size Dimensions Letter 216 x - HP LaserJet Pro M202 | User Guide - Page 19
x 220 mm (4.3 x 8.7 in) 76 x 127 mm to 216 x 356 mm (3 x 5 in to 8.5 x 14 in) Priority input tray (Tray 1) Main input tray (Tray Auto duplex 2) ENWW Supported paper sizes and types 11 - HP LaserJet Pro M202 | User Guide - Page 20
driver before printing. Type Plain HP EcoSMART Lite Light 60-74g Intermediate 85-95g Midweight 96-110g Heavy 111-130g Extra Heavy 131-175g Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Bond Recycled Rough Vellum Single-sided or manual duplex Auto duplex 12 Chapter 2 Paper - HP LaserJet Pro M202 | User Guide - Page 21
tray varies depending on the type of print job. For additional information, see Table 2-1 Tray 1 paper orientation on page 13. 2. Adjust the paper guides until they are snug against the paper. Table 2-1 Tray 1 paper orientation Paper type Duplex mode Preprinted or letterhead 1-sided printing or - HP LaserJet Pro M202 | User Guide - Page 22
Table 2-1 Tray 1 paper orientation (continued) Paper type Duplex mode Prepunched 1-sided printing or manual 2-sided printing How to load paper Face-up Holes toward the left side of the product Envelopes 1-sided printing Face-up Top edge toward the - HP LaserJet Pro M202 | User Guide - Page 23
Load the main input tray (Tray 2) NOTE: When adding new paper, make sure to remove all of the paper from the input tray and straighten the stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time. Use paper that is not - HP LaserJet Pro M202 | User Guide - Page 24
3. Adjust the paper guides until they are snug against the paper. 4. Close the dust cover. 16 Chapter 2 Paper trays ENWW - HP LaserJet Pro M202 | User Guide - Page 25
Table 2-2 Tray 2 paper orientation Paper type Duplex mode Preprinted or letterhead 1-sided printing or 2-sided printing How to load paper Face-up Top edge leading into the product Prepunched 1-sided printing or 2-sided printing Face-up Holes toward the left side of the product ENWW Load - HP LaserJet Pro M202 | User Guide - Page 26
18 Chapter 2 Paper trays ENWW - HP LaserJet Pro M202 | User Guide - Page 27
Replace the toner cartridge For more information: Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find - HP LaserJet Pro M202 | User Guide - Page 28
supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. To access, in a supported Web browser on your computer - HP LaserJet Pro M202 | User Guide - Page 29
displays a prompt to order a replacement. Printing can continue with the current cartridge until redistributing the toner no longer yields acceptable print quality. A second message displays on the control panel when the toner cartridge reaches the "very low" state. 1. Open the top cover. 2. Remove - HP LaserJet Pro M202 | User Guide - Page 30
the surface of the roller. 5. Bend the tab on the left side of the cartridge until the tab breaks loose. Pull the tab until all the tape is removed from the cartridge. Place the tab and tape in the toner cartridge box to return for recycling. 22 Chapter 3 Parts, supplies, and accessories ENWW - HP LaserJet Pro M202 | User Guide - Page 31
6. Align the toner cartridge with the tracks inside the product, and then insert the toner cartridge until it is firmly seated. 7. Close the top cover. ENWW Replace the toner cartridge 23 - HP LaserJet Pro M202 | User Guide - Page 32
24 Chapter 3 Parts, supplies, and accessories ENWW - HP LaserJet Pro M202 | User Guide - Page 33
(network and wireless models only) ● Mobile printing (network and wireless models only) For more information: Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve - HP LaserJet Pro M202 | User Guide - Page 34
Print tasks (Windows) ● How to print (Windows) ● Automatically print on both sides (Windows) ● Manually print on both sides (Windows) ● Print multiple pages per sheet (Windows) ● Select the paper type (Windows) ● Additional print tasks How to print (Windows) The following - HP LaserJet Pro M202 | User Guide - Page 35
3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab. 4. Click or tap the OK button to return to the Print dialog - HP LaserJet Pro M202 | User Guide - Page 36
installed. If the product does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on both sides manually. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap - HP LaserJet Pro M202 | User Guide - Page 37
Manually print on both sides (Windows) Use this procedure for products that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or - HP LaserJet Pro M202 | User Guide - Page 38
Print multiple pages per sheet (Windows) 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. - HP LaserJet Pro M202 | User Guide - Page 39
the Print dialog box, click the OK button to print the job. Additional print tasks Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size - HP LaserJet Pro M202 | User Guide - Page 40
the Layout menu. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (OS X) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then - HP LaserJet Pro M202 | User Guide - Page 41
from the Media-type drop-down list. 5. Click the Print button. Additional print tasks Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper - HP LaserJet Pro M202 | User Guide - Page 42
& Biz application ● Any Wi-Fi capable computer with any operating system. For more information on HP Wireless Direct, go to www.hp.com/go/wirelessprinting, and then click HP Wireless Direct. To set up HP Wireless Direct from the control panel, complete the following steps: 1. At the product control - HP LaserJet Pro M202 | User Guide - Page 43
HP ePrint, the product must meet these requirements: ● The product must be connected to a wired network and have Internet access. ● HP Web Services the bottom left of the driver screen). Select HP ePrint. For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the - HP LaserJet Pro M202 | User Guide - Page 44
ePrint software is a PDF workflow utility for Mac, and is not technically a print driver. NOTE: HP ePrint Software does not support USB printing. AirPrint Direct printing using Apple's AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad, iPhone (3GS - HP LaserJet Pro M202 | User Guide - Page 45
For more information: Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory - HP LaserJet Pro M202 | User Guide - Page 46
connection type (Windows) If you are already using the product and you wish to change the way it is connected, use the Reconfigure your HP Device shortcut on your computer desktop to change the connection. For example, you can reconfigure the product to use a different wireless address, to connect - HP LaserJet Pro M202 | User Guide - Page 47
● Receive notification of product and supplies events ● View and change network configuration The HP Embedded Web Server works when the product is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based product connections. You do not have to have Internet access to - HP LaserJet Pro M202 | User Guide - Page 48
accepts. ● System Setup: Change the system defaults for the product. ● Service: Perform the cleaning procedure on the product. ● Save and Restore: Save the does not appear if the product is directly connected to a computer. HP Web Services tab Use this tab to set up and use various Web tools with - HP LaserJet Pro M202 | User Guide - Page 49
perform with HP Utility. Menu Information And Support Description ● Service ID (if assigned), the firmware version (FW Version), the Serial Number, and the IP address. ● File Upload: Transfer files from the computer to the product. You can upload the following types of files: ◦ HP LaserJet - HP LaserJet Pro M202 | User Guide - Page 50
. ● Trays Configuration: Change paper size and type for each of the trays. ● Additional Settings: Open the HP Embedded Web Server (EWS) for the product. NOTE: USB connections are not supported. Message Center: Display error events that have occurred with the product. ● Basic Fax Settings: Set up the - HP LaserJet Pro M202 | User Guide - Page 51
● Printer sharing disclaimer ● View or change network settings ● Rename the product on a network ● Manually configure IPv4 TCP/IP parameters from the control panel Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and - HP LaserJet Pro M202 | User Guide - Page 52
address, subnet mask, and default gateway. 1. On the product control panel, press the OK button. 2. Open the following menus: ● Network Setup ● IPV4 Config Method ● Manual 3. Use the arrow keys to enter the IP address, and press the OK button. Press the OK button again to confirm. 4. Use the arrow - HP LaserJet Pro M202 | User Guide - Page 53
, troubleshoot, and secure your printing and imaging environment - ultimately increasing business productivity by helping you save time, control costs, and protect your investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp - HP LaserJet Pro M202 | User Guide - Page 54
Product security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing - HP LaserJet Pro M202 | User Guide - Page 55
. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server. 1. From the software program, select the Print option. 2. Select the product, and - HP LaserJet Pro M202 | User Guide - Page 56
3. Select the time for the power-down delay. NOTE: The default value is Never. 4. The product automatically wakes when it receives jobs or when you press a button on the product control panel. You can change which events cause the product to wake. Open the following menus: ● System Setup ● Energy - HP LaserJet Pro M202 | User Guide - Page 57
the firmware HP offers periodic product updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the product firmware for a single product. When you update the firmware, Web Service apps will update automatically. There are two supported methods to - HP LaserJet Pro M202 | User Guide - Page 58
1. Go to www.hp.com/go/support, click the Drivers & Software link, type the product name in the firmware version before or after the update process, click Print Config. 6. Follow the on-screen instructions to complete the installation, and then click the Exit button to close the utility. 50 Chapter - HP LaserJet Pro M202 | User Guide - Page 59
Cartridge is very low" message displays on the product control panel ● Product does not pick up paper or misfeeds ● Clear jams ● Improve print quality ● Solve wired network problems ● Solve wireless network problems For more information: Go to www.hp.com/support/ljM201, www.hp.com/support/ljM202. HP - HP LaserJet Pro M202 | User Guide - Page 60
region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support Download software utilities, drivers, and electronic information Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on - HP LaserJet Pro M202 | User Guide - Page 61
memory. The procedure then automatically restarts the product. 1. On the product control panel, press the OK button to open the menus. 2. Open the following menus: ● Service ● Restore Defaults The product automatically restarts. ENWW Restore the factory-set defaults 53 - HP LaserJet Pro M202 | User Guide - Page 62
that the cartridge is very low, and to continue printing beyond the Very Low setting without interaction. This can result in unsatisfactory print quality. Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go - HP LaserJet Pro M202 | User Guide - Page 63
guides to the appropriate indentation in the tray. 5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually of paper to the tray. 2. Use only paper that meets HP specifications for this product. 3. Use paper that is not wrinkled, - HP LaserJet Pro M202 | User Guide - Page 64
-cartridge area ● Clear jams in the output bin ● Clear jams in the duplexer (duplex models only) Jam locations 1 2 1 Toner-cartridge area and output bin 2 Duplex area (duplex models only) See Clear jams in the toner-cartridge area on page 58 and Clear - HP LaserJet Pro M202 | User Guide - Page 65
solutions. 1. Use only paper that meets HP specifications for this product. 2. Use paper that is guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7. If you are printing on heavy, embossed, or perforated paper, use the manual - HP LaserJet Pro M202 | User Guide - Page 66
toner-cartridge area A Jam in cartridge area message displays on the product control panel. 1. Open the top cover. 2. Remove the toner cartridge. 3. Remove any jammed paper from the tonercartridge area. Use both hands to remove jammed paper to avoid tearing the paper. 58 Chapter 6 Solve problems - HP LaserJet Pro M202 | User Guide - Page 67
4. Reinsert the toner cartridge. 5. Close the top cover. 6. If the error message still displays on the control panel, press OK to clear it. ENWW Clear jams 59 - HP LaserJet Pro M202 | User Guide - Page 68
Clear jams in the output bin A Jam in output bin message displays on the product control panel. 1. Open the top cover. 2. Pull out the green tab to release the jam-access cover. 3. Remove any jammed paper. 60 Chapter 6 Solve problems ENWW - HP LaserJet Pro M202 | User Guide - Page 69
4. Close the jam-access cover. 5. Close the top cover. 6. If the error message still displays on the control panel, press OK to clear it. ENWW Clear jams 61 - HP LaserJet Pro M202 | User Guide - Page 70
tearing the paper. 3. Close the rear door. 4. If the error message still displays on the control panel, press OK to clear it. 62 Chapter 6 Solve problems ENWW - HP LaserJet Pro M202 | User Guide - Page 71
If the product is having print-quality problems, try the following solutions in the order presented to resolve the issue. ● Print from a different software program ● Check the paper-type setting for the print job ● Check the toner-cartridge status ● Print a cleaning page ● Visually inspect the - HP LaserJet Pro M202 | User Guide - Page 72
other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP's premium protection warranty on that - HP LaserJet Pro M202 | User Guide - Page 73
Scroll to the Service menu, and press inspect the toner cartridge for damage 1. Remove the toner cartridge from the product, HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this product supports - HP LaserJet Pro M202 | User Guide - Page 74
acceptable, consider replacing the toner cartridge. NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not using that driver, enable the feature by using the HP Embedded Web Server. Follow these click the OK button to print the job. 66 Chapter 6 Solve problems ENWW - HP LaserJet Pro M202 | User Guide - Page 75
for printing from postscript emulation needs, or for postscript flash font support ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or custom software programs - HP LaserJet Pro M202 | User Guide - Page 76
settings for the network ● New software programs might be causing compatibility problems ● The computer or workstation might be set up incorrectly ● The product is disabled, or other network settings are incorrect NOTE: HP does not support peer-to-peer networking, as the feature is a function of - HP LaserJet Pro M202 | User Guide - Page 77
The product is using incorrect link and duplex settings for the network HP recommends leaving these settings in automatic mode (the default setting). If for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and - HP LaserJet Pro M202 | User Guide - Page 78
. Also make sure that the wireless radio in the product is turned on. ● Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you are not network. ● For OS X, verify that the wireless router supports Bonjour. 70 Chapter 6 Solve problems ENWW - HP LaserJet Pro M202 | User Guide - Page 79
, restart the computer. 5. Verify that you can open the product HP Embedded Web Server from a computer on the network. The product does computer connects to. 2. Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the network problems 71 - HP LaserJet Pro M202 | User Guide - Page 80
connects to the same network that the computer connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. with the wireless products on the network. 72 Chapter 6 Solve problems ENWW - HP LaserJet Pro M202 | User Guide - Page 81
) 28 Windows 29 duplexing manually (Mac) 32 manually (Windows) 29 E EconoMode setting 47, 66 economy settings 47 electrical specifications 4 Embedded Web Server changing password 46 opening 46 Embedded Web Server (EWS) features 39 Explorer, versions supported HP Embedded Web Server 39 F factory - HP LaserJet Pro M202 | User Guide - Page 82
17 trays included 2 locating 5 troubleshooting jams 57 network problems 68 wired network 68 wireless network 70 two-sided printing settings (Windows) 28 U USB port locating 6 W Web browser requirements HP Embedded Web Server 39 Web sites customer support 52 HP Web Jetadmin, downloading 45 weight
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User Guide
LaserJet Pro M201, M202
www.hp.com/support/ljM201
www.hp.com/support/ljM202
M201dw
M202dw
M201n
M202n
M201d
M202d