HP LaserJet Pro MFP M130 User Guide

HP LaserJet Pro MFP M130 Manual

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  • HP LaserJet Pro MFP M130 | User Guide - Page 1
    LaserJet Pro MFP M129-M132, LaserJet Ultra MFP M133-M134 User Guide M129-M134 www.hp.com/support/ljM129MFP
  • HP LaserJet Pro MFP M130 | User Guide - Page 2
  • HP LaserJet Pro MFP M130 | User Guide - Page 3
    HP LaserJet Pro MFP M129-M132, LaserJet Ultra MFP M133-M134 User Guide
  • HP LaserJet Pro MFP M130 | User Guide - Page 4
    contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable
  • HP LaserJet Pro MFP M130 | User Guide - Page 5
    ...3 LED control-panel view (M130a, M132a, M133a, M134a models 4 2-line LCD control-panel view (M130nw, M132nw, M132snw models 5 2-line LCD control-panel view (M130fn, M132fn, M132fp, M133fn, M134fn models 6 Touchscreen control panel view (M130fw, M132fw models 8 Home screen layout ...9 How
  • HP LaserJet Pro MFP M130 | User Guide - Page 6
    Cartridge Policy feature ....... 27 Troubleshoot Cartridge Policy control panel or EWS error messages 28 Enable or disable the Cartridge print tasks ...49 Print tasks (OS X) ...50 How to print (OS X) ...50 Manually print on both sides (OS X 50 Print multiple pages per sheet (OS X 50 Select
  • HP LaserJet Pro MFP M130 | User Guide - Page 7
    ePrint software ...58 AirPrint ...59 Android embedded printing ...59 5 Copy ...61 Make a copy ...62 Copy on both sides (duplex) ...64 Copy on both sides manually ...64 Additional copy tasks ...65 6 Scan ...67 Scan by using the HP Scan software (Windows 68 Scan by using the HP Easy Scan software (OS
  • HP LaserJet Pro MFP M130 | User Guide - Page 8
    fax from a third-party software program, such as Microsoft Word 99 Additional fax tasks ...100 8 Manage the printer ...101 Use HP Web Services applications (touchscreen models only 102 Change the printer connection type (Windows 103 Advanced configuration with HP Embedded Web Server (EWS) and HP
  • HP LaserJet Pro MFP M130 | User Guide - Page 9
    network 111 Manually configure IPv4 Solve problems ...125 Customer support ...126 Interpret control-panel light patterns (LED control panels only 127 Control panel help system (touchscreen models only 130 Restore the factory-set defaults ...131 A "Cartridge is low" or "Cartridge
  • HP LaserJet Pro MFP M130 | User Guide - Page 10
    jams 141 Clear paper jams in the input tray 144 Clear paper jams in the toner-cartridge area 146 Clear paper jams in the output bin 149 Clear paper jams in the document sender's fax machine ...172 Solve wired network problems ...173 Introduction ...173 Poor physical connection ...173 viii ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 11
    177 Perform a wireless network diagnostic test 177 Reduce interference on a wireless network 178 Solve fax problems ...179 Introduction ...179 Fax troubleshooting checklist ...179 Solve general fax problems ...180 Faxes are sending slowly 181 Fax quality is poor ...182 Fax cuts off or prints
  • HP LaserJet Pro MFP M130 | User Guide - Page 12
    x ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 13
    and software installation For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 14
    Printer views Printer front view 7 8 1 2 3 4 ? 6 5 1 Output bin and top cover (toner cartridge access) 2 Output bin extension 3 Power on/off button 4 Input tray 5 Control panel (tilts up for easier viewing and type varies by model) 6 Scanner 7 Document feeder 8
  • HP LaserJet Pro MFP M130 | User Guide - Page 15
    Printer back view 4 3 2 1 1 I/O ports 2 Power cable connector 3 Slot for cable-type security lock 4 Serial number and printer number label Interface ports 1 2 3 4 1 USB interface port ENWW Printer views 3
  • HP LaserJet Pro MFP M130 | User Guide - Page 16
    answering machine, or other device (fax models only) LED control-panel view (M130a, M132a, M133a, M134a models) 1 9 2 8 3 7 4 6 5 1 Control attention, such as when the printer runs out of paper or a toner cartridge needs to be changed. If the light glows without blinking, the printer has
  • HP LaserJet Pro MFP M130 | User Guide - Page 17
    2-line LCD control-panel view (M130nw, M132nw, M132snw models) 1 2 14 3 4 13 5 12 6 7 11 10 9 8 1 2-line control panel display 2 Left arrow button This screen displays menus and printer information. Use this button to navigate
  • HP LaserJet Pro MFP M130 | User Guide - Page 18
    such as when the printer runs out of paper or a toner cartridge needs to be changed. If the light glows without blinking, the printer has experienced an error. 2-line LCD control-panel view (M130fn, M132fn, M132fp, M133fn, M134fn models) 1 16 2 15 3 4 14 5 13 6
  • HP LaserJet Pro MFP M130 | User Guide - Page 19
    or canceling a print job. The Attention light blinks when the printer requires user attention, such as when the printer runs out of paper or a toner cartridge needs to be changed. If the light glows without blinking, the printer has experienced an error. ENWW Printer views 7
  • HP LaserJet Pro MFP M130 | User Guide - Page 20
    Touchscreen control panel view (M130fw, M132fw models) 1 2 3 4 5 1 Back button 2 Home button 3 Help button 4 Color touchscreen 5 Home page screen indicator Returns to the previous screen Provides access to the Home screen Provides
  • HP LaserJet Pro MFP M130 | User Guide - Page 21
    Home screen layout 1 2 3 45 6 789 1 Reset button 2 Connection Information button 3 Printer status 4 Copy Touch this button to reset any temporary job settings to the default printer settings. Touch this button to open the Connection Information menu, which provides network information. The
  • HP LaserJet Pro MFP M130 | User Guide - Page 22
    How to use the touchscreen control panel Use the following actions to use the printer touchscreen control panel. Action Touch Description Example Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.
  • HP LaserJet Pro MFP M130 | User Guide - Page 23
    time of publication, but they are subject to change. For current information, see www.hp.com/support/ljM129MFP. ● Technical specifications ● Supported operating systems ● Mobile printing solutions ● Printer dimensions ● Power consumption, electrical specifications, and acoustic emissions ● Operating
  • HP LaserJet Pro MFP M130 | User Guide - Page 24
    and 64-bit The HP PCLm-S printer-specific print driver is installed for this operating system as part of the basic software installation. Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver. Windows 10, 32-bit and 64-bit The HP PCLm-S printer-specific print driver
  • HP LaserJet Pro MFP M130 | User Guide - Page 25
    /LaserJetMobilePrinting. NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported. ● Wi-Fi Direct (wireless models only) ● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected) ● HP ePrint software
  • HP LaserJet Pro MFP M130 | User Guide - Page 26
    ) to 9.33 kg (20.5 lb) 1 3 2 Printer fully open 388 mm (15.3 in) 398 mm (15.7 in) 482 mm (19 in) 1 1 3 2 3 2 1. Height 2. Width 3. Depth Weight (with cartridges) Printer fully closed 279.5 mm (11 in) 423 mm (16.6 in) 288.6 mm (11.4 in) 10.2 kg (22.5 lb) to 10.6 kg (23.4 lb) Printer
  • HP LaserJet Pro MFP M130 | User Guide - Page 27
    Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljM129MFP for current information. CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will
  • HP LaserJet Pro MFP M130 | User Guide - Page 28
    and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM129MFP for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software and
  • HP LaserJet Pro MFP M130 | User Guide - Page 29
    ● Load and print envelopes For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 30
    paper from feeding through the product at one time. 1. If it is not already open, open the input tray. 2. Adjust the paper width and length guides outward. 18 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 31
    orientation of the paper in the tray varies depending on the type of print job. For additional information, see the table below. 4. Adjust the paper guides inward until they are snug against the paper. ENWW Load the input tray 19
  • HP LaserJet Pro MFP M130 | User Guide - Page 32
    Paper type Preprinted or letterhead Duplex mode 1-sided printing or 2-sided printing How to load paper Face-up Top edge leading into the product 123 Prepunched 1-sided printing or 2-sided printing Face-up Holes toward the left side of the product 123 20 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 33
    Load and print envelopes Introduction The following information describes how to print and load envelopes. For the best performance, only 5 mm (. 2 in) of envelopes (4 to 6 envelopes) should be loaded into the priority feed tray, and only 10 envelopes should be loaded into the input tray. To print
  • HP LaserJet Pro MFP M130 | User Guide - Page 34
    22 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 35
    the toner cartridge For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems
  • HP LaserJet Pro MFP M130 | User Guide - Page 36
    service or support provider. To access, in a supported LaserJet Toner Cartridge HP 18A Black Original LaserJet Toner Cartridge HP 19A Original LaserJet Imaging Drum HP 33A Black Original LaserJet Toner Cartridge HP 34A Original LaserJet Imaging Drum Description Replacement black toner cartridge
  • HP LaserJet Pro MFP M130 | User Guide - Page 37
    Item Telephone handset ADF replaceable film assembly Description Telephone handset assembly for China Replacement film for ADF scan window Self-replacement options Mandatory Mandatory Part number G3Q59-60131CN RM2-1185-000CN ENWW Order supplies, accessories, and parts 25
  • HP LaserJet Pro MFP M130 | User Guide - Page 38
    that are currently installed. Both features are off by default. Follow these procedures to enable or disable them. Enable or disable the Cartridge Policy feature Enable the feature on 2-line and touchscreen control panel models 1. On the printer control panel, open the Setup menu. 2. Open the
  • HP LaserJet Pro MFP M130 | User Guide - Page 39
    Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature 1. Open the HP EWS. a. LED control panels: tab. 3. From the left navigation pane, select Supply Settings. 4. From the Cartridge Policy drop-down list, select Authorized HP. 5. Click the Apply button. Use the HP
  • HP LaserJet Pro MFP M130 | User Guide - Page 40
    computer. 2. Click the System tab. 3. From the left navigation pane, select Supply Settings. 4. From the Cartridge Policy drop-down menu, select Off. 5. Click the Apply button. Troubleshoot Cartridge Policy control panel or EWS error messages Error message Description Recommended action 10.30.0X
  • HP LaserJet Pro MFP M130 | User Guide - Page 41
    printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed. Disable the feature on 2-line and
  • HP LaserJet Pro MFP M130 | User Guide - Page 42
    the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge. Turning the feature off does not turn off protection for cartridges that are currently installed. Use the HP Embedded Web Server
  • HP LaserJet Pro MFP M130 | User Guide - Page 43
    harm the computer. 2. Click the System tab. 3. From the left navigation pane, select Supply Settings. 4. From the Cartridge Protection drop-down list, select Off. 5. Click the Apply button. Troubleshoot Cartridge Protection control panel or EWS error messages Error message 10.57.0X Protected
  • HP LaserJet Pro MFP M130 | User Guide - Page 44
    HP 17A Black Original LaserJet Toner Cartridge HP 18A Black Original LaserJet Toner Cartridge HP 19A Original LaserJet Imaging Drum HP 33A Black Original LaserJet Toner Cartridge HP 34A Original LaserJet Imaging Drum Description Replacement black toner cartridge for M129-M130 models Replacement
  • HP LaserJet Pro MFP M130 | User Guide - Page 45
    12 3 1 2 3 1 Imaging drum CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems. 2 Memory chip 3 Toner cartridge CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into
  • HP LaserJet Pro MFP M130 | User Guide - Page 46
    from the printer. 3. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging. 4. Remove the new toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling. 34 Chapter 3 Supplies, accessories, and parts
  • HP LaserJet Pro MFP M130 | User Guide - Page 47
    with the tracks inside the printer, and install the new toner cartridge until it is firmly seated. 6. Close the top cover, and then lower the scanner assembly. 1 2 Replace the toner cartridge (M133-M134 models) 1. Lift the scanner assembly, and then open the top cover. 1 2 ENWW Replace
  • HP LaserJet Pro MFP M130 | User Guide - Page 48
    2. Rotate the used toner cartridge to the unlock position. 3. Remove the used toner cartridge from the printer. 4. Remove the new imaging drum and cartridge package from the box, and then release the packaging. 1 2 36 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 49
    5. Remove the cartridge from the protective bag. 6. Align the arrow on the new toner cartridge with the unlock icon on the imaging drum, and then put in the new toner cartridge. ENWW Replace the toner cartridge 37
  • HP LaserJet Pro MFP M130 | User Guide - Page 50
    7. Rotate the new toner cartridge to the lock position. 8. Close the top cover, and then lower the scanner assembly. 1 2 Replace the imaging drum (M129-M132 models) 1. Life the scanner assembly, and then open the top cover. 1 2 38 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 51
    2. Temporarily remove the toner cartridge from the printer. 3. Remove the used imaging drum from the printer. 4. Remove the new imaging-drum package from the box, and then release the packaging. 1 2 ENWW Replace the toner cartridge 39
  • HP LaserJet Pro MFP M130 | User Guide - Page 52
    5. Remove the drum from the protective bag. 6. Align the new imaging drum with the tracks inside the printer, and install the new imaging drum until it is firmly seated. 40 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 53
    7. Reinstall the temporarily removed toner cartridge. 8. Close the top cover, and then lower the scanner assembly. 1 2 Replace the imaging drum (M133-M134 models) 1. Lift the scanner assembly, and then open the top cover. 1 2 ENWW Replace the toner cartridge 41
  • HP LaserJet Pro MFP M130 | User Guide - Page 54
    2. Remove the used imaging drum (including the used toner cartridge) from the printer. NOTE: The toner cartridge is also "very low", and it should be replaced at this time. 3. Remove the new imaging drum and cartridge package from the box, and then release the packaging. 1 2 4. Remove the new
  • HP LaserJet Pro MFP M130 | User Guide - Page 55
    5. Align the new imaging drum and cartridge with the tracks inside the printer, and install the new supply until it is firmly seated. NOTE: A new toner cartridge, ready for use, is attached to the new imaging drum. 6. Close the top cover, and then lower the scanner assembly. 1 2 ENWW Replace the
  • HP LaserJet Pro MFP M130 | User Guide - Page 56
    44 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 57
    (OS X) ● Mobile printing For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 58
    Print tasks (Windows) How to print (Windows) The following procedure describes the basic printing process for Windows. 1. From the software program, select the Print option. 2. Select the printer from the list of printers. To change settings, click or tap the Properties or Preferences button to open
  • HP LaserJet Pro MFP M130 | User Guide - Page 59
    Manually print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click or
  • HP LaserJet Pro MFP M130 | User Guide - Page 60
    3. Click or tap the Layout tab. 4. Select the correct Orientation option from the drop-down list. 5. Select the correct number of pages per sheet from the Pages per sheet drop-down list, and then click or tap the Advanced button. 6. Select the correct Pages per Sheet Layout option from the drop-down
  • HP LaserJet Pro MFP M130 | User Guide - Page 61
    Additional print tasks Go to www.hp.com/support/ljM129MFP. Instructions are available for performing specific print tasks, such as the following: ● Select the paper size ● Select the page orientation ● Create a booklet ● Select the quality settings ENWW Print tasks (Windows) 49
  • HP LaserJet Pro MFP M130 | User Guide - Page 62
    , and then select other menus to adjust the print settings. NOTE: The name of the item varies for different software programs. 4. Click the Print button. Manually print on both sides (OS X) NOTE: This feature is available if you install the HP print driver. It might not be available if you are
  • HP LaserJet Pro MFP M130 | User Guide - Page 63
    Select the paper type (OS X) 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Open the menus drop-down list or click Show Details, and then click the Finishing menu. NOTE: The name of the item varies for different software programs. 4. Select a type from the Media-
  • HP LaserJet Pro MFP M130 | User Guide - Page 64
    Additional print tasks Go to www.hp.com/support/ljM129MFP. Instructions are available for performing specific print tasks, such as the following: ● Select the paper size ● Select the page orientation ● Create a booklet ● Select the quality settings 52 Chapter 4 Print ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 65
    enables printing from a wireless mobile device without requiring a connection to a network or the Internet. NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct. NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. After
  • HP LaserJet Pro MFP M130 | User Guide - Page 66
    automatically, without a password prompt. If the connection method is set to Manual, you will need to either press the OK button, or provide a and then select the Print option. NOTE: If the mobile device does not support printing, install the HP ePrint mobile app. 8. Select the printer from the list
  • HP LaserJet Pro MFP M130 | User Guide - Page 67
    support Wi-Fi Direct, if the connection method is set to Automatic, the connection will occur automatically, without a password prompt. If the connection method is set to Manual operating systems support Wi-Fi Direct: ● Android 4.0 and later tablets and phones with the HP Print Service or Mopria
  • HP LaserJet Pro MFP M130 | User Guide - Page 68
    1. 2-line control panels: On the printer control panel, press the Setup button, and then open the Network Setup menu. Touchscreen control panels: From the Home screen on the printer control panel, select the Connection Information button. 2. Open the following menus: ● Wi-Fi Direct ● Settings (
  • HP LaserJet Pro MFP M130 | User Guide - Page 69
    must be enabled on the printer, and the printer must be registered with HP Connected. Follow this procedure to enable HP Web Services and register with HP Connected: NOTE: The steps vary according to the type of control panel. 1 2 1 2-line control panel 2 Touchscreen control panel 2-line
  • HP LaserJet Pro MFP M130 | User Guide - Page 70
    OK button to accept the terms of use and enable HP Web Services The printer enables Web Services, and then prints an information page. The information page contains the printer , the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that
  • HP LaserJet Pro MFP M130 | User Guide - Page 71
    NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/LaserJetMobilePrinting. ENWW Mobile printing 59
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    60 Chapter 4 Print ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 73
    ) ● Additional copy tasks For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 74
    Make a copy NOTE: The steps vary according to the type of control panel. 1 2 3 1 LED control panel 2 2-line control panel 3 Touchscreen control panel LED control panels: 1. Load the document on the scanner glass according to the indicators on the printer. 2. Press the Copy Menu button to
  • HP LaserJet Pro MFP M130 | User Guide - Page 75
    4. Press the Number of Copies Press the OK button. button, and then use the arrow keys to adjust the number of copies. 5. Press the Start Copy button to start copying. Touchscreen control panels: 1. Load the document on the scanner glass according to the indicators on the printer. 2. From the
  • HP LaserJet Pro MFP M130 | User Guide - Page 76
    Copy on both sides (duplex) Copy on both sides manually 1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upperleft corner of the glass. Close
  • HP LaserJet Pro MFP M130 | User Guide - Page 77
    Additional copy tasks Go to www.hp.com/support/ljM129MFP. Instructions are available for performing specific copy tasks, such as the following: ● Copy or scan pages from books or other bound documents ● Copy or scan both
  • HP LaserJet Pro MFP M130 | User Guide - Page 78
    66 Chapter 5 Copy ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 79
    only) ● Additional scan tasks For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 80
    Scan by using the HP Scan software (Windows) Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application. 1. Open the HP Printer Assistant. ● Windows 8.1: Click the down arrow in lower left corner
  • HP LaserJet Pro MFP M130 | User Guide - Page 81
    according to the indicators on the printer. 2. From the computer, open HP Easy Scan, which is located in the Applications folder. 3. Follow the on-screen instructions to scan the document. 4. When you have scanned all the pages, click File and then Save to save them to a file. ENWW Scan by using
  • HP LaserJet Pro MFP M130 | User Guide - Page 82
    server name, SMTP port number, or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP server names and port names Some operating systems do not support the Scan to Email Wizard. 1. Open the HP Printer Assistant. 70 Chapter 6
  • HP LaserJet Pro MFP M130 | User Guide - Page 83
    to online sources to confirm these server settings are current and valid at the time of configuration. 8. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS) check box. 9. Select the Maximum Size of Email from the drop-down menu. NOTE: HP recommends
  • HP LaserJet Pro MFP M130 | User Guide - Page 84
    12. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. If the settings are correct, click the Save and Test button to test the configuration. 13. When the Congratulations message displays, click
  • HP LaserJet Pro MFP M130 | User Guide - Page 85
    sources to confirm these server settings are current and valid at the time of configuration. c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/ TLS) check box. 9. If the SMTP server requires authentication to send an email, complete the following
  • HP LaserJet Pro MFP M130 | User Guide - Page 86
    Step three: Add contacts to the E-mail Address Book ▲ In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer. To enter an individual email address complete the following task: a. In the Contact Name field, enter the name of the
  • HP LaserJet Pro MFP M130 | User Guide - Page 87
    Set up the Scan to E-mail feature on a Mac ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Configure the Scan to E-mail feature ● Step three: Add contacts to the E-mail Address Book ● Step four: Configure the default E-mail Options Step one: Access the HP Embedded Web Server (EWS)
  • HP LaserJet Pro MFP M130 | User Guide - Page 88
    sources to confirm these server settings are current and valid at the time of configuration. c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/ TLS) check box. 9. If the SMTP server requires authentication to send an email, complete the following
  • HP LaserJet Pro MFP M130 | User Guide - Page 89
    ● Save and Test: Select this option to save the information and test the connection. ● Save Only: Select this option to save the information without testing the connection. ● Cancel: Select this option to quit the configuration without saving. Step three: Add contacts to the E-mail Address Book ▲ In
  • HP LaserJet Pro MFP M130 | User Guide - Page 90
    iv. From the Output Color drop-down, select Black & White or Color. v. In the File Name Prefix field, enter a file name prefix (e.g., MyScan). c. Click Apply. 78 Chapter 6 Scan ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 91
    an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration. NOTE: Some operating systems do not support the Scan to Network Folder Wizard. 1. Open the HP Printer Assistant. ENWW Set up the Scan to Network Folder feature (touchscreen models only) 79
  • HP LaserJet Pro MFP M130 | User Guide - Page 92
    that will display on the printer control panel. 5. Complete the Destination Folder field in one of the following ways: a. Enter the file path manually. b. Click the Browse button and navigate to the folder location. c. Complete the following task to create a shared folder: i. Click Share Path. ii
  • HP LaserJet Pro MFP M130 | User Guide - Page 93
    7. To require a PIN to be entered on the printer control panel before the printer can send a scanned document to a network folder, enter a 4-digit PIN in the Security PIN field, and then re-enter the PIN in the Confirm Security PIN field. Click Next. NOTE: HP recommends creating a PIN to secure the
  • HP LaserJet Pro MFP M130 | User Guide - Page 94
    Step two: Configure the Scan to Network Folder feature 1. In the HP EWS, click the System tab. 2. On the left navigation pane, click the Administration link. 3. In the Enabled Features area, set the Scan to Network Folder option to On. 4. Click the Scan tab. 5. On the left navigation pane, make sure
  • HP LaserJet Pro MFP M130 | User Guide - Page 95
    Set up the Scan to Network Folder feature on a Mac ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Configure the Scan to Network Folder feature Step one: Access the HP Embedded Web Server (EWS) Use one of the following methods to open the Embedded Web Server (EWS) interface. Method
  • HP LaserJet Pro MFP M130 | User Guide - Page 96
    a. In the Display Name field, enter the name to display for the folder. b. In the Network Path field, enter the network path to the folder. c. In the Username field, enter the user name needed to access the folder on the network. d. In the Password field, enter the password needed to access the
  • HP LaserJet Pro MFP M130 | User Guide - Page 97
    Scan to email (touchscreen models only) Use the printer control panel to scan a file directly to an email address. The scanned file is sent to the address as an email message attachment. NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Email feature must
  • HP LaserJet Pro MFP M130 | User Guide - Page 98
    Scan to a network folder (touchscreen models only) Use the printer control panel to scan a document and save it to a folder on the network. NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Network Folder feature must be configured by using the Scan to
  • HP LaserJet Pro MFP M130 | User Guide - Page 99
    Additional scan tasks Go to www.hp.com/support/ljM129MFP. Instructions are available for performing specific scan tasks, such as the following: ● How to scan a general photo or document ● How to scan as editable text (OCR) ●
  • HP LaserJet Pro MFP M130 | User Guide - Page 100
    88 Chapter 6 Scan ENWW
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    a fax ● Additional fax tasks For more information: The following information is correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 102
    Make sure that the printer was fully set up before connecting the fax service. NOTE: Use the telephone cable and any adapters that shipped with the to the same telephone jack the printer is connected to. Complete the instructions in each of the following four steps: Step 1: Identify the phone
  • HP LaserJet Pro MFP M130 | User Guide - Page 103
    92 ● Shared voice/fax line with an answering machine on page 93 Instructions for only three of the connection types are included here. For more is not supported with this printer. Dedicated phone line Follow these steps to set up the printer on a dedicated phone line with no additional services. 1.
  • HP LaserJet Pro MFP M130 | User Guide - Page 104
    d. Select the Basic Setup menu. e. Select the Answer Mode setting. f. Select the Automatic option. 3. Continue to Step 3: Configure the fax time, date, and header on page 94. Shared voice/fax line Follow these steps to set up the printer on a shared voice/fax line. 1. Disconnect any devices that are
  • HP LaserJet Pro MFP M130 | User Guide - Page 105
    c. Select the Advanced Setup menu. d. Select the Detect Dial Tone setting, and then select On. 6. Continue to Step 3: Configure the fax time, date, and header on page 94. Shared voice/fax line with an answering machine Follow these steps to set up the printer on a shared voice/fax line with an
  • HP LaserJet Pro MFP M130 | User Guide - Page 106
    . HP Fax Setup Wizard Access the Fax Setup Wizard after initial setup and software installation by following these steps. NOTE: Some operating systems do not support the Fax Setup Wizard. 1. Open the HP Printer Assistant. 94 Chapter 7 Fax ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 107
    's name, and then open HP Printer Assistant. 2. In the HP Printer Assistant, select Fax, and then select Fax Setup Wizard. 3. Follow the on-screen instructions in the HP Fax Setup Wizard to configure the fax settings. 4. Continue to Step 4: Run a fax test on page 96. Printer control panel To use
  • HP LaserJet Pro MFP M130 | User Guide - Page 108
    2. Click the Fax tab. 3. Follow the on-screen instructions to configure the fax settings. 4. Continue to Step 4: Run the Setup menu. 2. Select the Service menu. 3. Select the Fax Service menu. 4. Select the Run Fax Test problem. The fax troubleshooting checklist has more information on resolving fax
  • HP LaserJet Pro MFP M130 | User Guide - Page 109
    Send a fax ● Fax from the flatbed scanner ● Fax from the document feeder (document feeder models only) ● Use speed dials and group-dial entries ● Send a fax from the software ● Send a fax from a third-party software program, such as Microsoft Word Fax from the flatbed scanner 1. Place the document
  • HP LaserJet Pro MFP M130 | User Guide - Page 110
    fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder. 123 2. Adjust the paper guides until they are snug against the paper. 123 3. From the Home screen on the printer control panel, touch the Fax icon. 4. Use the keypad
  • HP LaserJet Pro MFP M130 | User Guide - Page 111
    2. From the Home screen on the printer control panel, touch the Fax icon. 3. On the keypad, touch the fax phone book icon. 4. Touch the name of the individual or group entry that you want to use. 5. Touch the Start Fax button. Send a fax from the software The procedure to send a fax varies according
  • HP LaserJet Pro MFP M130 | User Guide - Page 112
    Additional fax tasks Go to www.hp.com/support/ljM129MFP. Instructions are available for performing specific fax tasks, such as the following: ● Create and manage fax speed dial lists ● Configure fax billing codes ● Use a fax printing
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    8 Manage the printer ● Use HP Web Services applications (touchscreen models only) ● Change the printer connection type ( correct at the time of publication. For current information, see www.hp.com/ support/ljM129MFP. HP's all-inclusive help for the printer includes the following information: ●
  • HP LaserJet Pro MFP M130 | User Guide - Page 114
    printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Touch HP Web Services. 3. Touch Enable Web Services. 4. To print the HP Web Services Terms of Use, touch Print. 5. Touch OK to complete the procedure. After you download an application from the HP
  • HP LaserJet Pro MFP M130 | User Guide - Page 115
    Change the printer connection type (Windows) If you are already using the printer and you wish to change the way it is connected, use the Device Setup & Software shortcut on your computer desktop to change the connection. For example, connect the new printer to the computer using a USB or network
  • HP LaserJet Pro MFP M130 | User Guide - Page 116
    network configuration The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the HP Embedded Web Server. When the printer is connected to the
  • HP LaserJet Pro MFP M130 | User Guide - Page 117
    1 2 1 2-line control panel 2 Touchscreen control panel 1. 2-line control panels: On the printer control panel, press the Setup button. Open the Network Setup menu, and then select Show IP Address to display the IP address or host name. Touchscreen control panels: From the Home screen on the
  • HP LaserJet Pro MFP M130 | User Guide - Page 118
    Settings: Change the settings for Cartridge is low alerts and other supplies information. ● Service: Perform the cleaning procedure on the Fax Activity Log: Review recent fax activity for the printer. Scan tab (MFP models only) Configure the Scan to Network Folder and Scan to E-mail features
  • HP LaserJet Pro MFP M130 | User Guide - Page 119
    Tab or section Networking tab (Network-connected printers only) Provides the ability to change network settings from your computer. HP Web Services tab Description Network administrators can use this tab to control network-related settings for the printer when it is connected to an IP-based network
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    Utility main view. ● HP Support: Click this button to open a browser and go to the HP support website. ● Supplies: Click selected printer, including the printer Service ID (if assigned), the firmware the following types of files: ◦ HP LaserJet printer command language (.PRN) ◦ Portable document
  • HP LaserJet Pro MFP M130 | User Guide - Page 121
    MFP fax models only) Fax Forwarding (MFP fax models only) Fax Logs (MFP fax models only) Fax Speed Dials (MFP fax models only) Junk Fax Blocking (MFP fax models only) Scan to E-mail (MFP printers only) Scan to Network Folder (MFP NOTE: USB connections are not supported. Configure a proxy server for
  • HP LaserJet Pro MFP M130 | User Guide - Page 122
    change network settings ● Rename the printer on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Link to configure the printer network settings. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating
  • HP LaserJet Pro MFP M130 | User Guide - Page 123
    b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
  • HP LaserJet Pro MFP M130 | User Guide - Page 124
    printer control panel, touch the Setup button. 2. Scroll to and touch the Network Setup menu. 3. Touch the IPv4 Config Method menu, and then touch the Manual button. 4. Use the keypad on the touchscreen to enter the IP address, and touch the OK button. Touch the Yes button to confirm. 112 Chapter
  • HP LaserJet Pro MFP M130 | User Guide - Page 125
    5. Use the keypad on the touchscreen to enter the subnet mask, and touch the OK button. Touch the Yes button to confirm. 6. Use the keypad on the touchscreen to enter the default gateway, and touch the OK button. Touch the Yes button to confirm. Link speed setting NOTE: This information applies only
  • HP LaserJet Pro MFP M130 | User Guide - Page 126
    ● 100TX Full: 100 Mbps, full-duplex operation ● 100TX Half: 100 Mbps, half-duplex operation ● 1000T Full: 1000 Mbps, full-duplex operation 4. Touch the Save button, or press the OK button. The printer turns off and then on. 114 Chapter 8 Manage the printer ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 127
    Printer security features Introduction The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components. ● Assign or change the system password using the Embedded Web Server ● Lock the formatter
  • HP LaserJet Pro MFP M130 | User Guide - Page 128
    2-line and touchscreen control panels: a. 2-line control panels: On the printer control panel, press the Setup button. Open the Network Setup menu, and then select Show IP Address to display the IP address or host name. Touchscreen control panels: From the Home screen on the printer control panel,
  • HP LaserJet Pro MFP M130 | User Guide - Page 129
    . If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. NOTE: If this option is not available in your print driver, you can set it using the
  • HP LaserJet Pro MFP M130 | User Guide - Page 130
    Set the Sleep/Auto Off After Inactivity setting Use the control panel menus to set the amount of idle time before the printer enters sleep mode. Complete the following procedure to change the Sleep/Auto Off After setting: NOTE: The steps vary according to the type of control panel. 1 2 3 1 LED
  • HP LaserJet Pro MFP M130 | User Guide - Page 131
    ● System Setup ● Energy Settings ● Sleep/Auto Off After 3. Use the arrow keys to select the time for the Sleep/Auto Off delay, and then press the OK button. Select the time for the Sleep/Auto Off After delay. Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of
  • HP LaserJet Pro MFP M130 | User Guide - Page 132
    NOTE: The default value is 4 hours. 2-line and touchscreen control panels: 1. On the printer control panel, open the Setup menu. 2. Open the following menus: ● System Setup ● Energy Settings ● Shut Down After 3. Select the time for the Shut Down After delay. NOTE: The default value is 4 hours. Set
  • HP LaserJet Pro MFP M130 | User Guide - Page 133
    ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name. ● Windows 7, Windows Vista, and Windows XP: From the computer
  • HP LaserJet Pro MFP M130 | User Guide - Page 134
    . When you update the firmware, Web Service apps will update automatically. There are two supported methods to perform a firmware update on , press the Setup button. 3. Open the Service menu, and then open the LaserJet Update menu. NOTE: If the LaserJet Update option is not listed, use method two
  • HP LaserJet Pro MFP M130 | User Guide - Page 135
    Service menu, open the LaserJet Update menu, and then select the Manage Updates menu. Set the Allow Updates option to YES, and then set the Check automatically option to ON. Method two: Update the firmware using the Firmware Update Utility Use these steps to manually /support, instructions to
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    124 Chapter 8 Manage the printer ENWW
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    9 Solve problems ● Customer support ● Interpret control-panel light patterns (LED control panels only) ● Control panel help system (touchscreen models only) ● Restore the factory-set defaults ● A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel or EWS ●
  • HP LaserJet Pro MFP M130 | User Guide - Page 138
    for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the
  • HP LaserJet Pro MFP M130 | User Guide - Page 139
    the printer Action The Attention light is Go/01 blinking. The printer is in manual-feed mode. Load the correct paper type and size into the input tray. in the input tray. Clear the jam. Paper is jammed in the toner cartridge area. Clear the jam. Paper is jammed in the output bin area. Clear
  • HP LaserJet Pro MFP M130 | User Guide - Page 140
    , contact HP customer support. Er/91 The support. The Attention light is Er/08 blinking and the Toner light is on. Er/09 Er/10 The toner cartridge cartridge or imaging drum is missing or incorrectly installed. Install or reinstall the toner cartridge and imaging drum. The toner cartridge
  • HP LaserJet Pro MFP M130 | User Guide - Page 141
    code State of the printer Action Er/20 The cartridge sensor has experienced an error. Replace the toner cartridge. The Attention and Ready lights are on. Er the printer to initialize. Er/52 If the error persists, contact HP customer support. Er/53 Er/54 Er/55 Er/56 Er/57 Er/58 Er/59
  • HP LaserJet Pro MFP M130 | User Guide - Page 142
    by touching the buttons in the menu. Some Help screens include animations that guide you through procedures, such as clearing jams. For screens that contain settings for a message that describes the problem. The message also contains instructions to help solve the problem. 130 Chapter 9 Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 143
    Restore the factory-set defaults Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It will not reset the page count, or tray size. To restore the printer to the factory-default settings, follow these steps. CAUTION: Restoring the factory-set
  • HP LaserJet Pro MFP M130 | User Guide - Page 144
    2-line and touchscreen control panels: 1. On the printer control panel, open the Setup menu. 2. Open the Service menu. 3. Select Restore Defaults. The printer automatically restarts. 132 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 145
    the Very Low state. You do not have to reestablish these settings when you install a new cartridge. NOTE: The "Very Low" setting cannot be changed for HP 33A Black Original LaserJet Toner Cartridge and HP 34A Original LaserJet Imaging Drum. NOTE: The steps vary according to the type of control panel
  • HP LaserJet Pro MFP M130 | User Guide - Page 146
    , open the Setup menu. 2. Open the following menus: ● System Setup ● Supply Settings ● Black Cartridge or Color Cartridges ● Very Low Setting 3. Select one of the following options: ● Select the Continue option to set memory can hold while the printer is waiting. 134 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 147
    interruption when it passes the Very Low threshold if you select the Continue option for the cartridge, but print quality might degrade. Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact
  • HP LaserJet Pro MFP M130 | User Guide - Page 148
    or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up
  • HP LaserJet Pro MFP M130 | User Guide - Page 149
    Figure 9-1 Technique for flexing the paper stack 1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water
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    feeder jams, skews, or picks up multiple sheets of paper NOTE: This information applies to MFP printers only. ● The original might have something on it, such as staples or self placed correctly. Straighten the pages and adjust the paper guides to center the stack. 138 Chapter 9 Solve problems ENWW
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    than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin. ● Verify that pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-
  • HP LaserJet Pro MFP M130 | User Guide - Page 152
    not place liquids directly on the glass or platen. They might seep and damage the printer. 3. Close the document feeder access cover. 140 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 153
    document feeder (document feeder models only) Paper jam locations 1 2 3 4 1 Document feeder 2 Print cartridge area 3 Output bin 4 Input tray Experiencing frequent or recurring paper jams? Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the
  • HP LaserJet Pro MFP M130 | User Guide - Page 154
    . 2-line and touchscreen control panels: a. On the printer control panel, open the Setup menu. b. Open the following menus: ● System Setup ● Paper setup 142 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 155
    panels: a. On the printer control panel, open the Setup menu. b. Open the Service menu. c. Select Cleaning Page. d. Load plain letter or A4 paper when you are . If none of these steps resolves the problem, the printer might need service. Contact HP customer support. ENWW Clear paper jams 143
  • HP LaserJet Pro MFP M130 | User Guide - Page 156
    and touchscreen control panels. 1. Remove any loose paper from the input tray. 2. Lift the scanner assembly, and then open the top cover. 1 2 3. Remove the toner cartridge. NOTE: M133-M134 models: Remove the imaging drum and toner cartridge as one unit. 144 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 157
    4. Remove the imaging drum. 5. Remove any visible jammed paper in the input tray area. Use both hands to remove jammed paper to avoid tearing the paper. 6. Remove any jammed paper from the tonercartridge area. Use both hands to remove jammed paper to avoid tearing the paper. ENWW Clear paper jams
  • HP LaserJet Pro MFP M130 | User Guide - Page 158
    . 9. Close the top cover, and then lower the scanner assembly. 2 1 Clear paper jams in the toner-cartridge area When a jam occurs, the Attention light blinks repeatedly on LED control panels, and a jam message displays on 2-line and touchscreen control panels. 146 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 159
    1. Lift the scanner assembly, and then open the top cover. 1 2 2. Remove the toner cartridge. NOTE: M133-M134 models: Remove the imaging drum and toner cartridge as one unit. 3. Remove the imaging drum. ENWW Clear paper jams 147
  • HP LaserJet Pro MFP M130 | User Guide - Page 160
    4. Remove any jammed paper from the tonercartridge area. Use both hands to remove jammed paper to avoid tearing the paper. 5. Insert the imaging drum into the printer. NOTE: M133-M134 models: Install the imaging drum and toner cartridge as one unit. 148 Chapter 9 Solve problems ENWW
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    6. Insert the toner cartridge. 7. Close the top cover, and then lower the scanner assembly. 2 1 Clear paper jams in the output bin When a jam occurs, the Attention light blinks repeatedly
  • HP LaserJet Pro MFP M130 | User Guide - Page 162
    2. Lift the scanner assembly, and then open the top cover. 1 2 3. Remove the toner cartridge. NOTE: M133-M134 models: Remove the imaging drum and toner cartridge as one unit. 4. Remove the imaging drum. 150 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 163
    5. Remove any jammed paper from the tonercartridge area. 6. Insert the imaging drum into the printer. NOTE: M133-M134 models: Install the imaging drum and toner cartridge as one unit. ENWW Clear paper jams 151
  • HP LaserJet Pro MFP M130 | User Guide - Page 164
    7. Insert the toner cartridge. 8. Close the top cover, and then lower the scanner assembly. 2 1 Clear paper jams in the document feeder (document feeder models on the printer control panel. 1. Remove any loose paper from the input tray of the document feeder. 152 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 165
    2. Remove any jammed paper visible in the input tray area. Use both hands to remove jammed paper to avoid tearing the paper. 3. Lift the jam-access cover in the document feeder. ENWW Clear paper jams 153
  • HP LaserJet Pro MFP M130 | User Guide - Page 166
    4. Remove any jammed paper. 5. Close the jam-access cover. 154 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 167
    Clean the ADF replaceable film assembly Over time, specks of debris might collect on the automatic document feeder (ADF) glass strip and replaceable film assembly, which can affect performance. Use the following procedure to clean the glass and film assembly. 1. Open the scanner lid, and then locate
  • HP LaserJet Pro MFP M130 | User Guide - Page 168
    film assembly. Make sure that the film slides underneath the tabs on each end of the scanner body. 6. Close the scanner lid. 156 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 169
    from a different software program. If the page prints correctly, the problem is with the software program from which you were printing. Check the Print button. Check toner-cartridge status Follow these steps to check the estimated life remaining in the toner cartridges and if applicable, the status
  • HP LaserJet Pro MFP M130 | User Guide - Page 170
    the supplies status report to check the percent of life remaining for the toner cartridges and if applicable, the status of other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when
  • HP LaserJet Pro MFP M130 | User Guide - Page 171
    Assistant. b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox. 2. Click the System tab, and then select the Service page. 3. In the Cleaning Mode area, click Start to begin the cleaning process. 2-line and touchscreen control panels 1. On the printer control panel
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    the toner cartridge and imaging drum. 5. Reinstall the toner cartridge and imaging drum, and print a few pages to see if the problem has resolved. print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports. ●
  • HP LaserJet Pro MFP M130 | User Guide - Page 173
    If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. NOTE: This feature is available with the PCL 6 print driver for Windows. If you are not
  • HP LaserJet Pro MFP M130 | User Guide - Page 174
    the Setup menu. 2. Open the following menus: ● System Setup ● Print Density 3. Select the correct print density setting. ● 1: lightest ● 2: lighter ● 3: default ● 4: darker ● 5: darkest 162 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 175
    feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for
  • HP LaserJet Pro MFP M130 | User Guide - Page 176
    Def. paper type. 6. Select the name of the paper type that is in the input tray, and then press the OK button. 164 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 177
    Touchscreen control panels 1. From the Home screen on the product control panel, touch the Setup button. 2. Open the following menus: ● System Setup ● Paper Setup 3. Select the Paper Size option, and then touch the name of the paper size that is in the input tray. 4. Select the Paper Type option,
  • HP LaserJet Pro MFP M130 | User Guide - Page 178
    image so the copy is not cropped. Clean the pickup rollers and separation pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad. 166 Chapter 9 Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 179
    1. Open the document-feeder access cover. 2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do
  • HP LaserJet Pro MFP M130 | User Guide - Page 180
    feeder, load the original document into the feeder correctly, using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "Improve print quality" for further solutions. Check the scanner glass for
  • HP LaserJet Pro MFP M130 | User Guide - Page 181
    of the fax be resent. The factory-set default for error correction is On. You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in the transmission. Turning off the setting might be useful when you are
  • HP LaserJet Pro MFP M130 | User Guide - Page 182
    panels 1. From the Home screen on the printer control panel, touch the Setup 2. Select Service, and then select Fax Service. 3. Select Error Correction, and then select On. button. Check the fit-to-page setting Setup. 3. Select Fit to Page, and then select On. 170 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 183
    , and then select On. button. Clean the pickup rollers and separation pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad. 1. Open the document-feeder access cover. ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 184
    supplies status. Check the sender's fax machine Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following changes: ● Make sure the
  • HP LaserJet Pro MFP M130 | User Guide - Page 185
    is disabled, or other network settings are incorrect NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft amber activity light and the green link-status light are lit. 4. If the problem continues, try a different cable or port on the hub. The computer is
  • HP LaserJet Pro MFP M130 | User Guide - Page 186
    the default setting). If you change these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver. The computer or workstation might be
  • HP LaserJet Pro MFP M130 | User Guide - Page 187
    problems wireless network Introduction Use the troubleshooting information to help resolve issues. the printer is turned on. ● Verify that the service set identifier (SSID) is correct. Print a configuration page printer. Make sure poles, walls, or support columns containing metal or concrete do not
  • HP LaserJet Pro MFP M130 | User Guide - Page 188
    wireless network. ● For OS X, verify that the wireless router supports Bonjour. The printer does not print after the wireless configuration computer connects to. 2. Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 189
    connects to the same network that the computer connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. to the type of control panel. 1 2 ENWW Solve wireless network problems 177
  • HP LaserJet Pro MFP M130 | User Guide - Page 190
    and lower signal strength. ● Position the wireless router in a central location in line of sight with the wireless printers on the network. 178 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 191
    troubleshooting checklist ● Solve general fax problems Fax troubleshooting checklist ● Several possible fixes are available. After each recommended action, retry faxing to see if the problem is resolved. ● For best results during fax problem . b. Select Service, and then hp.com/support, select your
  • HP LaserJet Pro MFP M130 | User Guide - Page 192
    instructions to complete the installation, and then click the Exit button to close the utility. 4. Verify that the fax was set up when the printer software was installed. From the computer, in the HP program folder, run the Fax Setup Utility. 5. Verify that the telephone service supports analog
  • HP LaserJet Pro MFP M130 | User Guide - Page 193
    Retry sending the fax when the line conditions have improved. ● Check with the phone service provider that the line supports fax. ● Turn off the Error Correction setting. 2-line control panels a. On the control panel, press the Setup button. b. Select Fax Setup. ENWW Solve fax problems 181
  • HP LaserJet Pro MFP M130 | User Guide - Page 194
    All Faxes. c. Select Error Correction, and then select On. Touchscreen control panels a. From the Home screen on the printer control panel, touch the Setup b. Select Service, and then select Fax Service. c. Select Error Correction, and then select On. button. 182 Chapter 9 Solve
  • HP LaserJet Pro MFP M130 | User Guide - Page 195
    ● Check the toner cartridges and replace if necessary. ● Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax. Fax setting is off and the Default Paper Size setting is set to letter, a legal size original prints on two pages. ENWW Solve fax problems 183
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    184 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M130 | User Guide - Page 197
    99 solve general problems 180 solve page-space issues 183 solve poor quality 182 solve slow speed 181 speed dials 98 fax ports 3 locating 3 fax troubleshooting checklist 179 faxing from a computer (Windows) 99 from the document feeder 98 from the flatbed scanner 97 G genuine HP cartridges 26 glass
  • HP LaserJet Pro MFP M130 | User Guide - Page 198
    features 108 HP Utility, Mac 108 HP Web Services applications 102 enabling 102 memory chip (toner) supported 12 print on both sides Mac 50 manually, Windows 47 Windows 47 priority feed tray loading envelopes 21 R replacement parts part numbers 24 replacing imaging drum 38, 41 toner cartridge
  • HP LaserJet Pro MFP M130 | User Guide - Page 199
    low 133 support online 126 system requirements HP Embedded Web Server 104 replacing 32, 35 using when low 133 toner cartridges part numbers 24 trays capacity 11 included 11 troubleshooting check toner-cartridge status 157 faxes 179 LED, errors 127 LED, light patterns 127 network problems 173 paper
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    188 Index ENWW
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User Guide
www.hp.com/support/ljM129MFP
M129-M134
LaserJet Pro MFP M129-M132,
LaserJet Ultra MFP M133-M134