HP LaserJet Pro MFP M225 User Guide

HP LaserJet Pro MFP M225 Manual

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  • HP LaserJet Pro MFP M225 | User Guide - Page 1
    LaserJet Pro MFP M225, M226 User Guide M225dn M225rdn M226dn M225dw M226dw www.hp.com/support/ljMFPM225 www.hp.com/support/ljMFPM226
  • HP LaserJet Pro MFP M225 | User Guide - Page 2
  • HP LaserJet Pro MFP M225 | User Guide - Page 3
    HP LaserJet Pro MFP M225, M226 User Guide
  • HP LaserJet Pro MFP M225 | User Guide - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP LaserJet Pro MFP M225 | User Guide - Page 5
    back view ...7 Control-panel views ...8 M225dn, M225rdn, and M226dn control panel 8 M225dw and M226dw control panel 9 Product hardware setup and software installation 11 2 Paper trays ...13 Supported paper sizes and types ...14 Supported paper sizes ...14 Supported paper types ...16 Load the
  • HP LaserJet Pro MFP M225 | User Guide - Page 6
    44 Copy on both sides (duplex) ...45 Copy on both sides automatically ...45 Copy on both sides manually ...45 6 Scan ...47 Scan by using the HP Scan software (Windows 48 Scan by using the HP Scan software (Mac) ...49 Set up Scan to E-mail (touchscreen models only 50 Introduction ...50 Use the Scan
  • HP LaserJet Pro MFP M225 | User Guide - Page 7
    HP software (Windows 72 8 Manage the product ...73 Use HP Web Services HP Utility for Mac OS X 79 Open HP Utility ...79 HP Utility features ...79 Configure IP network settings ...81 Printer sharing disclaimer ...81 View or change network settings ...81 Rename the product on a network 81 Manually
  • HP LaserJet Pro MFP M225 | User Guide - Page 8
    problems ...89 Customer support software toner cartridge for damage 112 Check the paper and printing environment 113 Use paper that meets HP specifications 113 Check the product environment 113 Check other print job settings ...113 Check the EconoMode settings 113 Try a different print driver
  • HP LaserJet Pro MFP M225 | User Guide - Page 9
    to communicate with the product 123 The product is using incorrect link and duplex settings for the network 124 New software programs might be causing compatibility problems 124 The computer or workstation might be set up incorrectly 124 The product is disabled, or other network settings are
  • HP LaserJet Pro MFP M225 | User Guide - Page 10
    viii ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 11
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 12
    Product comparison Model name Product number Product dimensions Paper handling Supported operating systems M225dn CF484A Height 371 mm (14.6 in) Depth 408 mm (16.1 in) Width 443 mm (17.4 in) Weight, with toner 11.0 kg (24.3 lb) cartridge Priority input tray (Tray 1, 10-sheet capacity)
  • HP LaserJet Pro MFP M225 | User Guide - Page 13
    bit, print driver only by using Add Printer Wizard Windows 2012 Server 64-bit, print driver only by using Add Printer Wizard Mac OS X v10.7 - v10.9 HP PCL6 discrete print driver This driver is included on the inbox CD as the default print driver. M226dn C6N22A M225rdn CF486A M225dw CF485A M226dw
  • HP LaserJet Pro MFP M225 | User Guide - Page 14
    Model name Product number Connectivity M225dn CF484A HP Scan driver This driver is included on the inbox CD. HP UPD PCL5c print driver Available for download HP UPD PCL6 print driver Available for download HP UPD PS print driver Available for download Hi-Speed USB 2.0 Memory 10/100 Ethernet LAN
  • HP LaserJet Pro MFP M225 | User Guide - Page 15
    color Integrated Optical Character Recognition (OCR) software adds support for additional OCR file types in HP Scan: Searchable PDFs (.pdf), Rich M225dw CF485A M226dw C6N23A Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/ljMFPM225, www.hp.com/support
  • HP LaserJet Pro MFP M225 | User Guide - Page 16
    button 6 Model name 7 Priority input tray (Tray 1) 8 Main input tray (Tray 2) 9 Output bin 10 Handle for opening the top cover (access to the toner cartridge and for clearing jams) 11 Walk-up USB port for printing and scanning without a computer (dw models only) dw 6 Chapter 1 Product
  • HP LaserJet Pro MFP M225 | User Guide - Page 17
    Product back view 1 8 7 6 2 3 4 5 1 Rear door (access for clearing jams) 2 Ethernet port 3 Hi-Speed USB 2.0 4 Fax "line in" port for attaching the fax phone line to the product 5 Telephone "line out" port for attaching an extension phone, answering machine, or other device NOTE: This
  • HP LaserJet Pro MFP M225 | User Guide - Page 18
    Control-panel views M225dn, M225rdn, and M226dn control panel 12 34 56 7 8 17 16 9 15 14 13 12 Sets the number of copies Returns to the previous screen Starts a copy job Opens the Web Services menu Use the keypad to enter fax numbers or select menu options Recalls the fax number used for
  • HP LaserJet Pro MFP M225 | User Guide - Page 19
    M225dw and M226dw control panel 12 345 6 20 7 19 8 18 9 17 10 16 1 HP Web Services button 2 Setup button 3 Wireless button 4 Network button 5 Information button 6 Supplies button 7 Help button 8 Power on/off button 9 Right arrow button 15 14 13 12 11 Provides quick access to HP Web
  • HP LaserJet Pro MFP M225 | User Guide - Page 20
    10 Cancel button 11 Apps button 12 Fax button 13 Scan button 14 USB button 15 Copy button 16 Product status 17 Back button 18 Left arrow button 19 Home button 20 Wireless light Clears settings, cancels the current job, or exits the current screen NOTE: This button illuminates only when the current
  • HP LaserJet Pro MFP M225 | User Guide - Page 21
    additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226 for HP's all-inclusive help for the product. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums
  • HP LaserJet Pro MFP M225 | User Guide - Page 22
    12 Chapter 1 Product introduction ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 23
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 24
    sizes and types ● Supported paper sizes ● Supported paper types Supported paper sizes NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing. Size Dimensions Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) Executive
  • HP LaserJet Pro MFP M225 | User Guide - Page 25
    x 220 mm (4.3 x 8.7 in) 76 x 127 mm to 216 x 356 mm (3 x 5 in to 8.5 x 14 in) Priority input tray (Tray 1) Main input tray (Tray Auto duplex 2) ENWW Supported paper sizes and types 15
  • HP LaserJet Pro MFP M225 | User Guide - Page 26
    type in the print driver before printing. Type Plain HP EcoSMART Lite Light 60-74g Intermediate 85-95g Midweight 96-110g Heavy 111-130g Extra Heavy 131-175g Transparency Labels Letterhead Envelope Preprinted Prepunched Colored Bond Recycled Rough Vellum Single-sided or manual duplex Auto duplex
  • HP LaserJet Pro MFP M225 | User Guide - Page 27
    tray varies depending on the type of print job. For additional information, see Table 2-1 Tray 1 paper orientation on page 17. 2. Adjust the paper guides until they are snug against the paper. Table 2-1 Tray 1 paper orientation Paper type Duplex mode Preprinted or letterhead 1-sided printing or
  • HP LaserJet Pro MFP M225 | User Guide - Page 28
    Table 2-1 Tray 1 paper orientation (continued) Paper type Duplex mode Prepunched 1-sided printing or manual 2-sided printing How to load paper Face-up Holes toward the left side of the product Envelopes 1-sided printing Face-up Top edge toward the
  • HP LaserJet Pro MFP M225 | User Guide - Page 29
    Load the main input tray (Tray 2) NOTE: When adding new paper, make sure to remove all of the paper from the input tray and straighten the stack. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time. Use paper that is not
  • HP LaserJet Pro MFP M225 | User Guide - Page 30
    3. Adjust the paper guides until they are snug against the paper. 4. Close the dust cover. 20 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 31
    Table 2-2 Tray 2 paper orientation Paper type Duplex mode Preprinted or letterhead 1-sided printing or 2-sided printing How to load paper Face-up Top edge leading into the product Prepunched 1-sided printing or 2-sided printing Face-up Holes toward the left side of the product ENWW Load
  • HP LaserJet Pro MFP M225 | User Guide - Page 32
    22 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 33
    ● Replace the toner cartridge For more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums
  • HP LaserJet Pro MFP M225 | User Guide - Page 34
    supplies and paper Order genuine HP parts or accessories Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply www.hp.com/buy/parts Contact an HP-authorized service or support provider. To access, in a supported Web browser on your computer
  • HP LaserJet Pro MFP M225 | User Guide - Page 35
    to order a replacement. You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality. A second message displays on the control panel when the toner cartridge reaches the "very low" state. 1. Lift the scanner assembly. 2. Open the top
  • HP LaserJet Pro MFP M225 | User Guide - Page 36
    in the bag for recycling. 5. Grasp both sides of the toner cartridge and distribute the toner by gently rocking the cartridge. CAUTION: Do not touch the the cartridge. Place the tab and tape in the toner cartridge box to return for recycling. 26 Chapter 3 Parts, supplies, and accessories ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 37
    7. Align the toner cartridge with the tracks inside the product, and then insert the toner cartridge until it is firmly seated. 8. Close the top cover. 9. Lower the scanner assembly. ENWW Replace the toner cartridge 27
  • HP LaserJet Pro MFP M225 | User Guide - Page 38
    28 Chapter 3 Parts, supplies, and accessories ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 39
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 40
    ) ● Automatically print on both sides (Windows) ● Manually print on both sides (Windows) ● Print multiple pages software program, select the Print option. 2. Select the product from the list of printers. To change settings, click or tap the Properties or Preferences button to open the print driver
  • HP LaserJet Pro MFP M225 | User Guide - Page 41
    3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper orientation on the Finishing tab, and set the paper source, paper type, paper size, and
  • HP LaserJet Pro MFP M225 | User Guide - Page 42
    types that the duplexer does not support, you can print on both sides manually. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button
  • HP LaserJet Pro MFP M225 | User Guide - Page 43
    or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different
  • HP LaserJet Pro MFP M225 | User Guide - Page 44
    program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. 3. Click or tap the Finishing tab. 4. Select the number of
  • HP LaserJet Pro MFP M225 | User Guide - Page 45
    printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software Additional print tasks Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. Instructions are available for performing specific print
  • HP LaserJet Pro MFP M225 | User Guide - Page 46
    Layout menu. 4. Select a binding option from the Two-Sided drop-down list. 5. Click the Print button. Manually print on both sides (OS X) NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then click
  • HP LaserJet Pro MFP M225 | User Guide - Page 47
    Select a type from the Media-type drop-down list. 5. Click the Print button. Additional print tasks Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets
  • HP LaserJet Pro MFP M225 | User Guide - Page 48
    & Biz application ● Any Wi-Fi capable computer with any operating system. For more information on HP Wireless Direct, go to www.hp.com/go/wirelessprinting, and then click HP Wireless Direct. To set up HP Wireless Direct from the control panel, complete the following steps: 1. From the Home screen on
  • HP LaserJet Pro MFP M225 | User Guide - Page 49
    enable wireless printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting (English only). ● HP ePrint via email ● HP ePrint software ● AirPrint HP ePrint via email Use HP ePrint to print documents by
  • HP LaserJet Pro MFP M225 | User Guide - Page 50
    to PDF (in the bottom left of the driver screen). Select HP ePrint. For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®. Windows and Mac both support IPP printing to LAN or WAN network-connected
  • HP LaserJet Pro MFP M225 | User Guide - Page 51
    Use walk-up USB printing (dw models only) 1. Insert the USB flash drive into the walk-up USB port on the product. 2. The USB Flash Drive menu opens. Touch the arrow buttons to scroll through the options. ● Print Documents ● View and Print Photos ● Scan to USB Drive 3. To print a document, touch the
  • HP LaserJet Pro MFP M225 | User Guide - Page 52
    42 Chapter 4 Print ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 53
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 54
    Make a copy LCD control panel 1. Load the document on the scanner glass according to the indicators on the product. 2. Close the scanner. 3. On the product control panel, press the Copy Menu button. 4. To optimize copy quality for different types of documents, open the Optimize menu. Use the arrow
  • HP LaserJet Pro MFP M225 | User Guide - Page 55
    ● Copy on both sides automatically ● Copy on both sides manually Copy on both sides automatically 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2. Adjust the paper guides to fit the size of the document. 3. Open the Copy
  • HP LaserJet Pro MFP M225 | User Guide - Page 56
    46 Chapter 5 Copy ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 57
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 58
    Scan by using the HP Scan software (Windows) Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application. 1. Load the document in the document feeder or on the scanner glass according to the
  • HP LaserJet Pro MFP M225 | User Guide - Page 59
    . 2. Open HP Scan, which is located in the Hewlett-Packard folder inside the Applications folder. 3. Follow the on-screen instructions to scan the document. 4. When you have scanned all the pages, click File and then Save to save them to a file. ENWW Scan by using the HP Scan software (Mac) 49
  • HP LaserJet Pro MFP M225 | User Guide - Page 60
    HP program group for the product as part of the full software installation. You can also use the HP Embedded Web Server to configure this feature. The following instructions , or authentication information, contact the email/Internet service provider or system administrator for the information. SMTP
  • HP LaserJet Pro MFP M225 | User Guide - Page 61
    to be changed. NOTE: If you are using Google™ Gmail for email service, click the Always use secure connection (SSL/TLS) check box. ● In body text, and other scan settings. Set up the Scan to Email feature via the HP Embedded Web Server (OS X) 1. Use one of the following methods to open the Embedded
  • HP LaserJet Pro MFP M225 | User Guide - Page 62
    Click Options & Supplies, click the Utility tab, and then click Open Printer Utility. b. In HP Utility, select Scan to E-mail. c. Click Begin Scan to E-mail need to be changed. NOTE: If you are using Google™ Gmail for email service, click the Always use secure connection (SSL/TLS) check box. ● In
  • HP LaserJet Pro MFP M225 | User Guide - Page 63
    7. To configure default options, click the E-mail options link. Enter the default email subject, body text, and other scan settings. 8. Click Save and Test to complete the setup. NOTE: Create additional outgoing email profiles to scan from more than one email account. ENWW Set up Scan to E-mail (
  • HP LaserJet Pro MFP M225 | User Guide - Page 64
    Network Folder Setup Wizard (Windows), which is installed in the HP program group for the product as part of the full software installation. You can also use the HP Embedded Web Server to configure these features. The following instructions describe configuring the feature by using both the Scan to
  • HP LaserJet Pro MFP M225 | User Guide - Page 65
    Preferences, and then select Print & Fax, Print & Scan, or Printers & Scanners. Select the product from the list of printers in the left pane. Click Options & Supplies, click the Utility tab, and then click Open Printer Utility. b. In HP Utility, select Scan to Network Folder. ENWW Set up Scan to
  • HP LaserJet Pro MFP M225 | User Guide - Page 66
    c. Follow the instructions in HP Utility to configure a shared network folder. Click the Help Me Do This button for detailed instructions. d. Click the Register My Shared Folder button. The EWS opens. 2. In the EWS, click the Scan tab. 3. On the left navigation pane, click the Network
  • HP LaserJet Pro MFP M225 | User Guide - Page 67
    Scan to a USB flash drive (touchscreen models only) 1. Load the document on the scanner glass according to the indicators on the product. NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along the left side of the scanner glass. 2. Insert a USB
  • HP LaserJet Pro MFP M225 | User Guide - Page 68
    must be connected to a network and the Scan to Email feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server. 1. Load the document on the scanner glass according to the indicators on the product. 2. From the Home screen on the product control
  • HP LaserJet Pro MFP M225 | User Guide - Page 69
    connected to a network and the Scan to Network Folder feature must be configured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded Web Server. 1. Load the document on the scanner glass according to the indicators on the product. 2. From the Home screen on the product
  • HP LaserJet Pro MFP M225 | User Guide - Page 70
    60 Chapter 6 Scan ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 71
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 72
    devices to the same telephone jack the product is connected to. Complete the instructions in each of the following four steps: 1. Step 1: Identify the phone on the equipment and services already installed on the phone system. NOTE: The product is an analog device. HP recommends using the product
  • HP LaserJet Pro MFP M225 | User Guide - Page 73
    system or an integrated services digital network (ISDN) Instructions for only three of the connection types are included here. For more information about connecting the product with other connection types, go to the support Web site for this product: www.hp.com/support/ljMFPM225, www.hp.com/support
  • HP LaserJet Pro MFP M225 | User Guide - Page 74
    a. Turn the product on. b. On the product control panel, press or touch the Setup button. c. Open the Fax Setup menu. d. Open the Basic Setup menu. e. Select the Answer Mode setting. f. Select the Automatic option. 3. Continue to Step 3: Configure the fax time, date, and header on page 67. Shared
  • HP LaserJet Pro MFP M225 | User Guide - Page 75
    NOTE: This prevents the product from sending a fax while someone is on the telephone. a. On the product control panel, press or touch the Setup button. b. Open the Fax Setup menu. c. Open the Advanced Setup menu. d. Select the Detect Dial Tone setting, and then select On. 6. Continue to Step 3:
  • HP LaserJet Pro MFP M225 | User Guide - Page 76
    4. Connect the answering machine telephone cable to the telephone-line-out port on the rear of the product. NOTE: Connect the answering machine directly to the product, or the answering machine might record fax tones from a sending fax machine and the product might not receive faxes. NOTE: If the
  • HP LaserJet Pro MFP M225 | User Guide - Page 77
    the Fax Setup Wizard after initial setup and software installation by following these steps. 1. Click Start, and then click Programs. 2. Click HP, click the name of the product, and then click HP Fax Setup Wizard. 3. Follow the on-screen instructions in the HP Fax Setup Wizard to configure the fax
  • HP LaserJet Pro MFP M225 | User Guide - Page 78
    -screen instructions to configure the fax settings. 5. Continue to Step 4: Run a fax test on page 68. HP Embedded Web Server 1. Open the HP Embedded or touch the Setup button. 2. Scroll to and open the Service menu. 3. Open the Fax Service menu. 4. Select the Run Fax Test option. The product prints
  • HP LaserJet Pro MFP M225 | User Guide - Page 79
    The fax troubleshooting checklist has more information on resolving fax problems. Step 5 (Optional): Configure settings for receiving digital faxes (Windows) The product can save incoming digital faxes to a computer folder. Use the HP Digital Fax Setup Wizard to configure the settings. This feature
  • HP LaserJet Pro MFP M225 | User Guide - Page 80
    Send a fax ● Fax from the flatbed scanner ● Fax from the document feeder ● Send a fax using the HP software (Windows) Fax from the flatbed scanner LCD control panels 1. Place the document face-down on the scanner glass. 2. On the product control panel, use the
  • HP LaserJet Pro MFP M225 | User Guide - Page 81
    correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder. 2. Adjust the paper guides until they are snug against the paper. 3. From the Home screen on the product control panel, touch the Fax button. 4. Use the keypad to
  • HP LaserJet Pro MFP M225 | User Guide - Page 82
    document feeder, load the pages face-up, and then adjust the paper guides until they are snug against the paper. NOTE: If documents are in or All Programs in Windows XP), and then click HP. 3. Click the product name, and then click HP Send Fax. The fax software opens. 4. Enter the fax number of one
  • HP LaserJet Pro MFP M225 | User Guide - Page 83
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 84
    must be enabled on the product. 1. From the Home screen on the product control panel, touch the Web Services button. 2. Touch the Enable Web Services button. After you download an application from the HP Connected Web site, it is available in the Apps menu on the product control panel. This process
  • HP LaserJet Pro MFP M225 | User Guide - Page 85
    connection type (Windows) If you are already using the product and you wish to change the way it is connected, use the Reconfigure your HP Device shortcut on your computer desktop to change the connection. For example, you can reconfigure the product to use a different wireless address, to connect
  • HP LaserJet Pro MFP M225 | User Guide - Page 86
    does not support IPX-based product connections. You do not have to have Internet access to open and use the HP Embedded Web Server. When the product is connected to the network, the HP Embedded Web Server is automatically available. NOTE: HP Device Toolbox is available only if you performed a full
  • HP LaserJet Pro MFP M225 | User Guide - Page 87
    percent life remaining of HP supplies. ● Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual supply life product accepts. ● System Setup: Change the system defaults for the product. ● Service: Perform the cleaning procedure on the product. ● Save and Restore: Save the
  • HP LaserJet Pro MFP M225 | User Guide - Page 88
    . It also allows the network administrator to set up Wireless Direct functionality. This tab does not appear if the product is directly connected to a computer. HP Web Services tab Use this tab to set up and use various Web tools with the product. 78 Chapter 8 Manage the product ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 89
    perform with HP Utility. Menu Information And Support Description ● Service ID (if assigned), the firmware version (FW Version), the Serial Number, and the IP address. ● File Upload: Transfer files from the computer to the product. You can upload the following types of files: ◦ HP LaserJet printer
  • HP LaserJet Pro MFP M225 | User Guide - Page 90
    Printer Settings Information Fax Settings (MFP fax models only) Scan Settings (MFP touchscreen models only) Description ◦ Postscript (.PS) ◦ Text (.TXT) ● HP Connected: Access the HP : Open the HP Embedded Web Server (EWS) for the product. NOTE: USB connections are not supported. Message Center:
  • HP LaserJet Pro MFP M225 | User Guide - Page 91
    Rename the product on a network ● Manually configure IPv4 TCP/IP parameters from the control panel Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft
  • HP LaserJet Pro MFP M225 | User Guide - Page 92
    parameters from the control panel Use the control-panel menus to manually set an IPv4 address, subnet mask, and default gateway. to and open the Network Setup menu. 3. Open the IPv4 Config menu, and then select Manual. 4. Use the keypad to enter the IP address, and press or touch the OK button.
  • HP LaserJet Pro MFP M225 | User Guide - Page 93
    HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to www.hp.com/go
  • HP LaserJet Pro MFP M225 | User Guide - Page 94
    Product security features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing
  • HP LaserJet Pro MFP M225 | User Guide - Page 95
    quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server. 1. From the software program, select the Print option. 2. Select the product, and then click the
  • HP LaserJet Pro MFP M225 | User Guide - Page 96
    Touchscreen control panel 1. From the Home screen on the product control panel, touch the Setup button. 2. Open the following menus: ● System Setup ● Energy Settings ● Sleep/Auto Off ● Sleep/Auto Off After 3. Select the time for the Sleep/Auto Off delay. NOTE: The default value of Sleep/Auto Off
  • HP LaserJet Pro MFP M225 | User Guide - Page 97
    the firmware HP offers periodic product updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the product firmware for a single product. When you update the firmware, Web Service apps will update automatically. There are two supported methods to
  • HP LaserJet Pro MFP M225 | User Guide - Page 98
    works for products connected to a network. 1. Go to www.hp.com/go/support, click the Drivers & Software link, type the product name in the search field, press the update process, click Print Config. 6. Follow the on-screen instructions to complete the installation, and then click the Exit button to
  • HP LaserJet Pro MFP M225 | User Guide - Page 99
    more information: Go to www.hp.com/support/ljMFPM225, www.hp.com/support/ljMFPM226. HP's all-inclusive help for the product includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software updates ● Join support forums ● Find warranty and regulatory
  • HP LaserJet Pro MFP M225 | User Guide - Page 100
    region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support Download software utilities, drivers, and electronic information Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on
  • HP LaserJet Pro MFP M225 | User Guide - Page 101
    touching the buttons in the menu. Some Help screens include animations that guide you through procedures, such as clearing jams. For screens that contain that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system (touchscreen models
  • HP LaserJet Pro MFP M225 | User Guide - Page 102
    , and it also deletes any pages that are stored in the memory. 1. On the product control panel, press or touch the Setup button. 2. Open the Service menu. 3. Select the Restore Defaults option, and then press or touch the OK button. The product automatically restarts. 92 Chapter 9 Solve
  • HP LaserJet Pro MFP M225 | User Guide - Page 103
    possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable. Once an HP toner cartridge has reached "very low", HP's Premium Protection Warranty on that toner cartridge has ended. You can change the way the product reacts when supplies reach the Very Low
  • HP LaserJet Pro MFP M225 | User Guide - Page 104
    has ended. All print defects or cartridge failures incurred when an HP toner cartridge is used in Continue at very low mode will not be considered to be defects in materials or workmanship in the toner cartridge under the HP Print Cartridge Warranty Statement. 94 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 105
    guides to the appropriate indentation in the tray. 5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually of paper to the tray. 2. Use only paper that meets HP specifications for this product. 3. Use paper that is not wrinkled,
  • HP LaserJet Pro MFP M225 | User Guide - Page 106
    than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin. ● Verify pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder
  • HP LaserJet Pro MFP M225 | User Guide - Page 107
    2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or
  • HP LaserJet Pro MFP M225 | User Guide - Page 108
    jams in the document feeder on page 100. See Clear jams in the toner-cartridge area on page 102 and Clear jams in the output bin on steps to solve problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem. 1. If
  • HP LaserJet Pro MFP M225 | User Guide - Page 109
    a cleaning page to remove excess toner from inside the product. a. On the product control panel, press or touch the Setup button. b. Open the Service menu. c. Select Cleaning Page. of these steps resolves the problem, the product might need service. Contact HP customer support. ENWW Clear jams 99
  • HP LaserJet Pro MFP M225 | User Guide - Page 110
    jammed paper to avoid tearing the paper. 3. Lift the document-feeder input tray. 4. Lift the jam-access cover in the document feeder. 100 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 111
    5. Remove any jammed paper from under the cover. 6. Close the jam-access cover. 7. Close the document-feeder input tray. ENWW Clear jams 101
  • HP LaserJet Pro MFP M225 | User Guide - Page 112
    the dw models, an animation showing the jam-clearing procedure displays on the control panel. 1. Lift the scanner assembly. 2. Open the top cover. 3. Remove the toner cartridge. 102 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 113
    4. Remove any jammed paper from the tonercartridge area. Use both hands to remove jammed paper to avoid tearing the paper. 5. Reinsert the toner cartridge. 6. Close the top cover. ENWW Clear jams 103
  • HP LaserJet Pro MFP M225 | User Guide - Page 114
    7. Lower the scanner assembly. 8. If the error message still displays on the control panel, press or touch OK to clear it. 104 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 115
    Clear jams in the output bin A Jam in output bin message displays on the product control panel. NOTE: For the dw models, an animation showing the jam-clearing procedure displays on the control panel. 1. Lift the scanner assembly. 2. Open the top cover. 3. Pull out the green tab to release the jam-
  • HP LaserJet Pro MFP M225 | User Guide - Page 116
    4. Remove any jammed paper. 5. Close the jam-access cover. 6. Close the top cover. 106 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 117
    7. Lower the scanner assembly. 8. If the error message still displays on the control panel, press or touch OK to clear it. ENWW Clear jams 107
  • HP LaserJet Pro MFP M225 | User Guide - Page 118
    rear door. 2. Remove any jammed paper from the duplex area. Use both hands to remove jammed paper to avoid tearing the paper. 108 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 119
    3. Close the rear door. 4. If the error message still displays on the control panel, press or touch OK to clear it. ENWW Clear jams 109
  • HP LaserJet Pro MFP M225 | User Guide - Page 120
    the toner cartridge for damage ● Check the paper and printing environment ● Check other print job settings ● Try a different print driver Print from a different software program Try printing from a different software program. If the page prints correctly, the problem is with the software program
  • HP LaserJet Pro MFP M225 | User Guide - Page 121
    life remaining ● Approximate pages remaining ● Part numbers for HP toner cartridges ● Number of pages printed Use the following procedures panel 1. From the product control panel, press the Setup button. 2. Open the Service menu. 3. Use the arrow keys to select the Cleaning mode option, and then
  • HP LaserJet Pro MFP M225 | User Guide - Page 122
    the product control panel, touch the Setup button. 2. Touch the Service menu. 3. Touch the Cleaning Page button. 4. Load plain letter drum can cause print-quality problems. ● If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge. ● If the
  • HP LaserJet Pro MFP M225 | User Guide - Page 123
    Guide. Check other print job settings When printing from a software program, follow these steps to try to resolve the issue by adjusting other print-driver settings. Check the EconoMode settings HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply
  • HP LaserJet Pro MFP M225 | User Guide - Page 124
    the OK button to close the Document Properties dialog box. In the Print dialog, click the OK button to print the job. 114 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 125
    emulation needs, or for postscript flash font support ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or custom software programs ● The best choice when operating
  • HP LaserJet Pro MFP M225 | User Guide - Page 126
    glass according to the indicators on the product. 2. On the product control panel, press the Copy Menu button. 3. Select the Optimize menu. 116 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 127
    4. Use the arrow buttons to scroll through the options, and then press the OK button to select an option. 5. Touch the Start Copy button to start copying. Touchscreen control panel 1. Load the document on the scanner glass according to the indicators on the product. 2. From the Home screen on the
  • HP LaserJet Pro MFP M225 | User Guide - Page 128
    the pickup rollers and separation pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad. product. 3. Close the document-feeder input tray. 118 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 129
    Improve fax image quality ● Check the scanner glass for dirt or smudges ● Check the send-fax resolution setting ● Check the lightness/darkness setting ● Check the Error Correction setting ● Check the Fit-to-Page setting ● Clean the pickup rollers and separation pad in the document feeder ● Send to a
  • HP LaserJet Pro MFP M225 | User Guide - Page 130
    correction is On. You should turn off error correction only if you are having trouble sending or receiving a fax, and you are willing to accept the errors in touch the Setup button. 2. Select Service, and then select Fax Service. 3. Select Error Correction, and then select On. 120 Chapter 9 Solve
  • HP LaserJet Pro MFP M225 | User Guide - Page 131
    Page, and then select On. Clean the pickup rollers and separation pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad. 1. Lift the document-feeder input tray. ENWW Improve
  • HP LaserJet Pro MFP M225 | User Guide - Page 132
    fax machine, and then resend the fax. If the received fax quality is still poor, check the fax settings on your product. 122 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 133
    software programs might be causing compatibility problems ● The computer or workstation might be set up incorrectly ● The product is disabled, or other network settings are incorrect NOTE: HP does not support using the HP standard TCP/IP port, select the box labeled Always print to this printer, even
  • HP LaserJet Pro MFP M225 | User Guide - Page 134
    these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct print driver. The computer or workstation might be set up incorrectly 1. Check the
  • HP LaserJet Pro MFP M225 | User Guide - Page 135
    the service set identifier driver is installed on the computer. ● Verify that you have selected the correct printer port. ● Verify that the computer and product connect to the same wireless network. ● For OS X, verify that the wireless router supports Bonjour. ENWW Solve wireless network problems
  • HP LaserJet Pro MFP M225 | User Guide - Page 136
    restart the computer. 5. Verify that you can open the product HP Embedded Web Server from a computer on the network. The product configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 137
    connects to. a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. c. If the numbers are not the sight with the wireless products on the network. ENWW Solve wireless network problems 127
  • HP LaserJet Pro MFP M225 | User Guide - Page 138
    Software & Driver Downloads page opens. c. Select your operating system from the drop-down menu, and then click Next. d. Click the plus sign next to Firmware, and then click HP LaserJet Firmware Update Utility. e. Click Download. f. When the download is complete, follow the on-screen instructions
  • HP LaserJet Pro MFP M225 | User Guide - Page 139
    5. Verify that the telephone service supports analog fax. NOTE: HP products are designed specifically for use with analog phone services. ● If using ISDN or digital PBX, contact your service provider for information about configuring to an analog fax line. ● If using a VoIP service, change the Fax
  • HP LaserJet Pro MFP M225 | User Guide - Page 140
    control panel, press or touch the Setup button. 2. Select Service, and then select Fax Service. 3. Select Error Correction, and then select On. ● Check the toner cartridge and replace the cartridge if necessary. ● Ask the a Legal-size original prints on two pages. 130 Chapter 9 Solve problems ENWW
  • HP LaserJet Pro MFP M225 | User Guide - Page 141
    troubleshooting 128 help, control panel 91 HP Customer Care 90 HP Device Toolbox, using 76 HP Embedded Web Server changing password 84 opening 84 HP Embedded Web Server (EWS) features 76 HP ePrint 39 HP ePrint software 40 HP EWS, using 76 HP Scan software (Mac) 49 HP Scan software (Windows) 48 HP
  • HP LaserJet Pro MFP M225 | User Guide - Page 142
    supplies status checking 111 supplies status page printing 111 support online 90 supported media 14 supported operating systems 2 system requirements HP Embedded Web Server 76 T technical support online 90 toner amount remaining 111 toner cartridge checking for damage 112 low threshold settings 93
  • HP LaserJet Pro MFP M225 | User Guide - Page 143
    21 trays included 2 locating 6 troubleshooting faxes 128 network problems 123 wired network 123 wireless network HP Embedded Web Server 76 Web Services applications 74 enabling 74 Web sites customer support 90 HP Web Jetadmin, downloading 83 weight, product 2 wireless network troubleshooting
  • HP LaserJet Pro MFP M225 | User Guide - Page 144
    134 Index ENWW
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M225dn
M225rdn
M226dn
M225dw
M226dw
User Guide
LaserJet Pro MFP M225, M226
www.hp.com/support/ljMFPM225
www.hp.com/support/ljMFPM226