HP LaserJet Pro MFP M426-M427 User Guide

HP LaserJet Pro MFP M426-M427 Manual

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  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 1
    LaserJet Pro MFP M426, M427 User Guide M426dw M426fdn M426fdw 1 M427dw M427fdn 2 M427fdw www.hp.com/support/ljM426MFP www.hp.com/support/ljM427MFP
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 2
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 3
    HP LaserJet Pro MFP M426, M427 User Guide
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 4
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 5
    panel view ...4 Home screen layout ...5 How to use the touchscreen control panel 6 Printer specifications ...7 Technical specifications ...7 Supported operating systems ...8 Mobile printing solutions ...10 Printer dimensions ...11 Power consumption, electrical specifications, and acoustic emissions
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 6
    cartridge ...30 Introduction ...30 Toner-cartridge information ...30 Remove and replace the toner cartridge ...31 4 Print ...35 Print tasks (Windows) ...36 How to print (Windows) ...36 Automatically print on both sides (Windows 37 Manually print on both sides (Windows) ...38 Print multiple pages
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 7
    fdw models only 57 Copy on both sides manually ...57 Additional copy tasks ...58 6 Scan ...59 Scan by using the HP Scan software (Windows) ...60 Scan by using the HP Scan software (OS X) ...61 Scan to a USB flash drive ...62 Set up the Scan to Network Folder feature ...63 Introduction ...63 Before
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 8
    Embedded Web Server (EWS 75 Method one: Use a Web browser to open the HP Embedded Web Server (EWS) ...75 Method two: Use the HP Utility to open the HP Embedded Web Server (EWS) ...75 Step two: Configure the Scan to E-mail feature 75 Step three: Add contacts to the E-mail Address Book 77 Step four
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 9
    Method two: Update the firmware using the Firmware Update Utility 108 9 Solve problems ...111 Customer support ...112 Control panel help system ...113 Restore the factory-set defaults ...114 A "Cartridge is low" or "Cartridge is very low" message displays on the printer control panel 115 Change
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 10
    status ...149 Clean the printer ...150 Print a cleaning page ...150 Check the scanner glass for dirt and smudges 150 Visually inspect the toner cartridge ...150 Check paper and the printing environment 151 Step one: Use paper that meets HP specifications 151 Step two: Check the environment 151
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 11
    problems be causing compatibility problems 162 The computer or problems ...163 Introduction ...163 Wireless connectivity checklist ...163 The printer does not print after the wireless configuration problems ...167 Introduction ...167 Fax troubleshooting checklist ...167 Solve general fax problems
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 12
    x ENWW
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 13
    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 14
    11 10 9 8 1 7 2 6 3 5 1 Control panel (tilts up for easier viewing) 2 Document feeder 3 Scanner 4 Front-door-release button (access to the toner cartridge) 5 Power on/off button 6 Tray 3 (optional) 7 Tray 2 8 Tray 1 9 Output bin extension 10 Output bin 11 Walk-up USB port
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 15
    Printer back view 10 1 9 2 8 3 4 7 5 6 1 USB port (for job storage and private printing) NOTE: This port might be covered 2 USB interface port 3 Ethernet port 4 Telephone "line out" port (for attaching an extension phone, answering machine, or other device) 5 Fax "line in" port
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 16
    Control panel view 1 2 3 4 5 1 HP Back button 2 Home button 3 Help button 4 Color touchscreen 5 Home page screen indicator Returns to the previous screen Provides access to the Home screen Provides access to the control-panel help system Provides access to menus,
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 17
    2 Connection Information button 3 Printer status 4 Copy icon 5 Jobs icon 6 Scan icon 7 Fax icon 8 USB icon 9 Supplies icon 10 Apps icon 11 the jobs menu. Touch this button to open the scan menus: ● Scan to USB Drive ● Scan to Network Folder ● Scan to E-mail Touch this button to open the fax
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 18
    How to use the touchscreen control panel Use the following actions to use the printer touchscreen control panel. Action Touch Description Example Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 19
    current information, see www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP. ● Technical specifications ● Supported operating systems ● Mobile printing Fi Direct for printing from mobile devices Color touchscreen control panel Prints 38 pages per minute (ppm) on A4 and 40 ppm on letter-size
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 20
    . 2. Select Support Options, under Download Options select Drivers, Software & Firmware, and then select the printer bundle. 3. Click the operating system version, and then click the Download button. Operating system Windows® XP SP2 or later, 32-bit Driver installed Notes The HP PCL.6 printer
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 21
    is installed for this operating system as part of the full software installation. Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32- bit driver. The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 22
    . 1. Go to www.hp.com/support/ ljM426MFP, www.hp.com/support/ ljM427MFP. 2. Select Support Options, and then under Download Options select Drivers, Software & Firmware. 3. Click the operating system version, and then click the Download button. The OS X driver is configured to use the automatic
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 23
    Printer dimensions Figure 1-1 Dimensions for the M426 and M427 models 3 3 1 1 2 2 HEWLETT-PACKARD 1 2 2 1. Height 2. Depth 3. Width Weight (with cartridges) Printer fully closed 452 mm (12.7 in) 390 mm (15.3 in) 420 mm (16.5 in) 13.1 kg (28.8 lb) Figure 1-2 Dimensions for the optional 550-
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 24
    2 HHEEWWLLEETTTT--PPAACCKKAARRDD 1 2 2 3 1. Height 2. Depth 3. Width Weight (with cartridges) Printer and tray fully closed 452 mm (17.8 in) 390 mm (15.3 specifications, and acoustic emissions See www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP for current information. CAUTION: Power
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 25
    Operating environmental range Table 1-1 Operating environmental range Environment Recommended Temperature 17.5° to 25°C (63.5° to 77°F) Relative humidity 30% to 70% relative humidity (RH) Allowed 15° to 32.5°C (59° to 90.5°F) 10% to 80% RH ENWW Printer specifications 13
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 26
    Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP for HP's all-inclusive help for the printer. Find the following support: ● Install and configure ● Learn and use ● Solve problems ● Download
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 27
    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 28
    Load Tray 1 Introduction The following information describes how to load paper in Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper. CAUTION: To avoid paper jams, never add or remove paper from Tray 1 during printing. 1. Open Tray 1 by grasping the handles on the left and right side
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 29
    3. For long paper, flip out the tray extension to support the paper. 4. Press down on the tab on the right paper guide, and then spread the paper guides to the correct size. 5. Load the paper into the tray. Make sure that the paper fits under the tabs and below the maximumheight indicators. The
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 30
    6. Press down on the tab on the right paper guide, and then adjust the paper guides so that they lightly touch the paper stack but do not bend the paper. 7. At the computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 31
    Tray 1 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table. Paper type Letterhead or preprinted Output 1-sided printing How to load paper Face-up Top edge leading into the printer HEWLETT-PACKARD 123 Letterhead or
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 32
    remove it completely from the printer. NOTE: Do not open the tray while it is in use. ETT-PACKARD 1 2. Adjust the paper-width guides by squeezing the adjustment latch on the left guide and sliding the guides to the size of the paper being used. 2 8.5 A4 / A5 B5 2 20 Chapter 2 Paper trays ENWW
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 33
    the paper, see Tray 2 paper orientation on page 22 NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to computer, begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 34
    Tray 2 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table. Paper type Letterhead or preprinted Output 1-sided printing How to load paper Face-up Top edge at the front of the tray 1 123 Letterhead or preprinted
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 35
    to remove it completely from the printer. NOTE: Do not open the tray while it is in use. RD 1 2 2. Adjust the paper-width guides by squeezing the adjustment latch on the left guide and sliding the guides to the size of the paper being used. 3 A4 11 LTR B5 3 ENWW Load Tray 3 23
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 36
    orient the paper, see Tray 3 paper orientation on page 25 NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to , begin the printing process from the software application. Make sure that the driver is set to the correct paper type and size for the paper being printed
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 37
    Tray 3 paper orientation When using paper that requires a specific orientation, load it according to the information in the following table. Paper type Letterhead or preprinted Output 1-sided printing How to load paper Face-up Top edge at the front of the tray 1 2 123 Letterhead or preprinted
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 38
    . Use only Tray 1 to print on envelopes. Tray 1 holds up to 10 envelopes. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer. Print envelopes
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 39
    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 40
    LaserJet Toner Cartridge NOTE: M426 models only HP 28A Black Original LaserJet Toner Cartridge NOTE: M427 models only HP 26X High Yield Black Original LaserJet Toner Cartridge NOTE: M426 models only HP 28X High Yield Black Original LaserJet Toner Cartridge) NOTE: M427 models only Accessories HP
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 41
    support is not provided under the HP printer warranty. ● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period. Item Multipurpose tray roller 250-sheet paper input tray HP LaserJet
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 42
    NOTE: M426 models only HP 28X High Yield Black Original High-capacity replacement black 28X LaserJet Toner Cartridge) toner cartridge NOTE: M427 models only Part number CF226A CF228A CF226X CF228X NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 43
    can cause print-quality problems. 2 Memory chip CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot water sets toner into fabric. NOTE: Information about recycling used toner cartridges is in the toner-cartridge box. Remove and replace
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 44
    2. Open the front door. 3. Remove the used toner cartridge from the printer. 4. Remove the new toner cartridge package from the box, and then pull the release tab on the packaging. HEWLETT-PACKARD 1 1 2 1 2 32 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 45
    5. Remove the toner cartridge from the opened packaging shell. Place the used toner cartridge in the shell for recycling. 6. Hold both ends of the toner cartridge and rock it 5-6 times. ENWW Replace the toner cartridge 33
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 46
    7. Align the toner cartridge with the tracks inside the printer, and install the toner cartridge until it is firmly seated. 8. Close the front door. HEWLETT-PACKARD 1 2 1 1 2 34 Chapter 3 Supplies, accessories, and parts ENWW
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 47
    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 48
    . 2. Select the printer from the list of printers. To change settings, click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 49
    Click or tap the tabs in the print driver to configure the available options. For example, set the automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually. 1. From the software program, select the Print option. 2. Select the printer
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 50
    or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 51
    close the Document Properties dialog box. In the Print dialog box, click the OK button to print the job. If the tray needs to be configured, a tray configuration message displays on the printer control panel. 9. Load the tray with the specified type and size of paper, and then close the tray. 10
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 52
    Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 53
    : This feature is available if you install the HP print driver. It might not be available if you are using AirPrint. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu. NOTE: The name of the
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 54
    and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu. NOTE: The name Select this option to conserve toner when printing drafts of documents. 5. Click the Print button. 42 Chapter 4 Print
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 55
    Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP. Instructions are available for performing specific print tasks, such as the following: ● Create and use printing shortcuts or presets ● Select the paper size, or use a custom paper size ● Select the page orientation ● Create a booklet
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 56
    storage jobs sent to the printer. Removing this USB flash drive from the printer disables the job storage feature. ● If you are using an HP Universal Print Driver (UPD), you must use UPD version 5.9.0 or above. Set up the printer for job storage Complete the following processes to enable the printer
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 57
    Printers. 2. Right-click on the name of the HP printer, and then select Printer properties. 3. In the Properties dialog, select the Device Settings tab. 4. Select Update Now, and then click OK. The print driver updates. The updated print driver will include the Job Storage tab. ENWW Store print
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 58
    then click Control Panel. 2. Select Printers and Faxes, right-click on the name of the HP printer, and then select Properties. 3. Select the Device Settings tab. 4. Under Installable Options, change Automatic Configuration from Off to Update Now, and then click OK. Wait until the printer validation
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 59
    Personal Job Quick Copy Stored Job Description PIN protected Print the first page of a No document to verify print quality, and then print the after the job is printed or when job retention limit is reached. Manually Manually 5. To use a custom user name or job name, click the Custom
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 60
    1. From the Home screen on the product control panel, swipe until the Jobs menu displays. Touch the Jobs icon to open the menu. 2. From the Job Folders list, select a user name. A list of jobs stored under that user name displays. 3. Select the name of the job. If the job is private or encrypted,
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 61
    using device-to-device touch. NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct and NFC. Use Wi-Fi Direct to print wirelessly solution For more information on Wi-Fi Direct printing, go to www.hp.com/go/wirelessprinting. NFC and Wi-Fi Direct capabilities can be enabled or
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 62
    opens. If the Web browser displays a There is a problem with this website's security certificate message when attempting to open HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected. Follow this procedure to enable HP Web Services and register with HP
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 63
    list. Click the Properties button to configure print options. ● OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom left of the driver screen). Select HP ePrint. For Windows, the HP ePrint software supports TCP/IP printing to local printers
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 64
    printer must be connected to the same network (sub-net) as the Android device. The print solution is built into the supported operating systems, so installing drivers or downloading software is not necessary. For more information on how to use Android embedded printing and which Android devices are
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 65
    standard USB flash drives in the USB port. It supports the following types of files: ● .pdf ● .jpg ● .prn and .PRN ● .cht and .CHT ● .pxl ● .pcl and .PCL ● .ps and .PS ● .doc and . Paper Size ● Paper Type ● Fit to Page ● Collation ● Output Color (color models only) ENWW Use walk-up USB printing 53
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 66
    4. Select Print to print the document. 5. Retrieve the printed job from the output bin, and remove the USB flash drive. Option two: Print photos 1. To print photos, select View and Print Photos. 2. Select the preview image of each photo to be printed, and then select Done. 3. When the summary screen
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 67
    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 68
    Make a copy 1. Load the document on the scanner glass according to the indicators on the printer. 2. From the Home screen on the printer control panel, touch the Copy icon. 3. To optimize copy quality for different types of documents, touch the Settings button, and then scroll to and touch the
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 69
    manually Copy on both sides automatically (fdn and fdw models only) 1. Load the original documents into the document feeder with the first page facing up, and with the top of the page leading. 2. Adjust the paper guides you have scanned the last page. Touch the Done button to finish printing the copies. ENWW
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 70
    copy tasks Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP. Instructions are available for performing specific copy tasks, such as the following: ● Copy or scan pages from books or other bound documents ● Copy mixed-size documents ● Copy or scan both sides of an identification
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 71
    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 72
    the computer, click Start, and then click Programs (or All Programs in Windows XP). 3. Click HP, and then select your printer. 4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary. 5. Click Scan. NOTE: Click More to gain access to more options. Click Create New
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 73
    to the indicators on the printer. 2. From the computer, open HP Scan, which is located in the Hewlett-Packard folder inside the Applications folder. 3. Follow the on-screen instructions to scan the document. 4. When you have scanned all the pages, click File and then Save to save them to a file
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 74
    to USB Drive. 5. When the summary screen opens, the following settings can be adjusted: ● Scan File Type ● Scan Resolution ● Scan Paper Size ● Scan Source ● File Name Prefix ● Output Color 6. Touch the Scan button to scan and save the file. The printer creates a folder named HPSCANS on the USB drive
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 75
    to Network Folder Wizard (Windows) Some HP printers include driver installation from a software CD. At the end of this installation is an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration. NOTE: The Scan to Network Folder Wizard is only available
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 76
    manually Confirm Security PIN field. Click Next. NOTE: HP recommends creating a PIN to secure the destination folder. Configure page, select the default scan settings by completing the following task, and then click Next. a. From the Document Type drop-down, select the default file format for scanned
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 77
    the Web browser displays a There is a problem with this website's security certificate message when within the EWS for the HP printer. Step two: Configure the Scan to Network Folder feature 1. the Scan to Network Folder page should be displayed. 6. On the Network Folder Configuration page, click
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 78
    . ● Cancel: Select this option to quit the configuration without saving. Set up the Scan to Network Folder feature on a Mac ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Configure the Scan to Network Folder feature Step one: Access the HP Embedded Web Server (EWS) Use one of the
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 79
    the Web browser displays a There is a problem with this website's security certificate message when EWS for the HP printer. Method two: Use the HP Utility to open the HP Embedded Web Server the Scan to Network Folder page should be displayed. 6. On the Network Folder Configuration page, click
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 80
    information and test the connection. ● Save Only: Select this option to save the information without testing the connection. ● Cancel: Select this option to quit the configuration without saving. 68 Chapter 6 Scan ENWW
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 81
    : In order to use this feature, the printer must be connected to a network and the Scan to Network Folder feature must be configured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded Web Server. 1. Load the document on the scanner glass according to the indicators on the
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 82
    your email service provider's documentation Scan to Email Wizard (Windows) Some HP printers include driver installation from a software CD. At the end of this installation is an option to Setup Scan to Folder and Email. The setup wizards include the options for basic configuration. NOTE: The Scan
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 83
    menu. NOTE: HP recommends using the default file size of Automatic for the maximum size. 10. If the SMTP server requires authentication to send an email, select the Email Log-in Authentication check box, and then enter the User ID and Password, and then click Next. 11. On the 3. Configure page, to
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 84
    displays a There is a problem with this website's security certificate EWS for the HP printer. Step two: Configure the Scan to E-mail Scan to Email option to On. 4. Click the Scan tab. 5. On the left navigation pane, click the Outgoing E-mail Profiles link. 6. On the Outgoing E-mail Profiles page
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 85
    service such as gmail, verify the SMTP address, port number, and SSL settings from the service HP recommends creating a PIN to secure the email profile. NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is used to send a scan to email. 11. To configure
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 86
    four: Configure the default E-mail Options ▲ In the left navigation pane, click E-mail options to configure the scanned files. ii. From the Scan Paper Size drop-down, select the default paper size for scanned files. iii. From the Scan Resolution drop-down, select the default resolution for scanned
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 87
    The EWS opens. If the Web browser displays a There is a problem with this website's security certificate message when attempting to open the EWS Scan Settings area, click Scan to Email, and then click Begin Scan to E-mail Setup.... The HP Embedded Web Server (EWS) opens. Step two: Configure the Scan
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 88
    service such as gmail, verify the SMTP address, port number, and SSL settings from the service HP recommends creating a PIN to secure the email profile. NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is used to send a scan to email. 11. To configure
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 89
    . ● Cancel: Select this option to quit the configuration without saving. Step three: Add contacts to the scanned files. ii. From the Scan Paper Size drop-down, select the default paper size for scanned files. iii. From the Scan Resolution drop-down, select the default resolution for scanned
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    iv. From the Output Color drop-down, select Black & White or Color. v. In the File Name Prefix field, enter a file name prefix (e.g., MyScan). c. Click Apply. 78 Chapter 6 Scan ENWW
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    . NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Email feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server. 1. Load the document on the scanner glass according to the indicators on the printer
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    tasks Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP. Instructions are available for performing specific scan tasks, such as the following: ● How to scan a general photo or document ● How to scan as editable text (OCR) ● How to scan multiple pages into a single file 80 Chapter
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    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
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    printer is connected to. Complete the instructions in each of the following four steps: Step 1: Identify the phone connection type on page 82. Step 2: Set up the fax on page 83. Step 3: Configure the fax time, date, and header on page 86. Step 4: Run a fax test on page 88. Step 1: Identify the phone
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    with an answering machine on page 85 Instructions for only three of the connection types are included here. For more information about connecting the printer with other connection types, go to the support Web site www.hp.com/support/ljM426MFP, www.hp.com/ support/ljM427MFP. NOTE: This printer is
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    the Fax Setup menu. d. Touch the Basic Setup menu. e. Touch the Answer Mode setting. f. Touch the Automatic option. 3. Continue to Step 3: Configure the fax time, date, and header on page 86. Shared voice/fax line Follow these steps to set up the printer on a shared voice/fax line. 1. Disconnect any
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    c. Touch the Advanced Setup menu. d. Touch the Detect Dial Tone setting, and then touch On. 6. Continue to Step 3: Configure the fax time, date, and header on page 86. Shared voice/fax line with an answering machine Follow these steps to set up the printer on a shared voice/fax line with an
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    the fax time, date, and header Configure the printer fax settings using one of the following methods: ● HP Fax Setup Wizard on page 87 (recommended method) ● Printer control panel on page 87 ● HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) on page 87 (if the software is installed
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    . 1. Click Start, and then click Programs. 2. Click HP, click the name of the printer, and then click HP Fax Setup Wizard. 3. Follow the on-screen instructions in the HP Fax Setup Wizard to configure the fax settings. 4. Continue to Step 4: Run a fax test on page 88. Printer control panel To use the
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    within the EWS for the HP printer. 2. Click the Fax tab. 3. Follow the on-screen instructions to configure the fax settings. 4. Continue to Step 4: Run a fax test on page 88. Step 4: Run information about fixing the problem. The fax troubleshooting checklist has more information on resolving fax
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    . Touch the OK button. 7. The printer scans the first page and then prompts you to load another page. If the document has multiple pages, touch the Yes button. Continue this process until you have scanned all the pages. 8. When you have scanned the last page, touch the No button at the prompt. The
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    , correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder. 2. Adjust the paper guides until they are snug against the paper. 123 123 3. From the Home screen on the printer control panel, touch the Fax icon. 4. Use the
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    Click Start, click Programs (or All Programs in Windows XP), and then click HP. 2. Click the printer name, and then click Send fax. The fax print driver from the print driver drop-down list. The fax software opens. 4. Enter the fax number of one or more recipients. 5. Include any pages loaded
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    Additional fax tasks Go to www.hp.com/support/ljM426MFP, www.hp.com/support/ljM427MFP. Instructions are available for performing specific fax tasks, such as the following: ● Create and manage fax speed dial lists ● Configure fax billing codes ● Use a fax printing schedule ● Block incoming faxes ●
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    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
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    . Touch the Setup icon to open the menu. 2. Touch HP Web Services. 3. Touch Enable Web Services. 4. To print the HP Web Services Terms of Use, touch Print. 5. Touch OK to complete the procedure. After you download an application from the HP Connected Web site, it is available in the Apps menu
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    wish to change the way it is connected, use the Reconfigure your HP Device shortcut on your computer desktop to change the connection. For example from a network connection to a USB connection. You can change the configuration without inserting the printer CD. After you select the type of connection
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    pages ● Receive notification of printer and supplies events ● View and change network configuration The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support displays a There is a problem with this website's security certificate
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    and shadows ● Paper Types: Configure print modes that correspond to the paper types that the printer accepts. ● System Setup: Change the system defaults for the printer. ● Supply Settings: Change the settings for Cartridge is low alerts and other supplies information. ● Service: Perform the cleaning
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    Scan tab Configure the Scan to Network Folder and Scan to E-mail features. (MFP models only) ● Network Folder Setup: Configure folders on the network to which the printer can save a scanned file. ● Scan change network settings from your computer. HP Web Services tab Use this tab to set up and
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    to the HP support Web site. ● Supplies: Click this button to open the HP SureSupply Web site. ● Registration: Click this button to open the HP registration Web site. ● Recycling: Click this button to open the HP Planet Partners Recycling Program Web site. HP Utility consists of pages that you open
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    logs of all faxes. Add fax numbers to the speed dial list. Store the fax numbers you want to block. Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to email. Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to a network folder. ENWW
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    configure the printer network settings. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers Web browser displays a There is a problem with this website's security certificate message
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    the Web browser displays a There is a problem with this website's security certificate message when attempting for the HP printer. 2. Open the System tab. 3. On the Device Information page, the default on this page is optional. 4. Click the Apply button to save the changes. Manually configure IPv4 TCP
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    ● Network Setup ● Link Speed 3. Select one of the following options: ● Automatic: The print server automatically configures itself for the highest link speed and communication mode allowed on the network. ● 10T Full: 10 megabytes per second (Mbps), full-duplex operation ● 10T Half:
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    to restrict who has access to configuration settings, to secure data, and If the Web browser displays a There is a problem with this website's security certificate message when attempting to harm the computer while navigating within the EWS for the HP printer. 2. On the System tab, click the
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    , consider replacing the toner cartridge. NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server. for the Sleep/Auto Off After delay. Set the Shut Down After delay and configure the printer to use 1 watt or less of power Use the control panel menus
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    NOTE: After the printer shuts down, the power consumption is 1 watt or less. Complete the following procedure to change the Shut Down After Delay setting: 1. From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu. 2. Open the
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    , monitor, maintain, troubleshoot, and secure your printing and imaging environment - ultimately increasing business productivity by helping you save time, control costs, and protect your investment. HP Web Jetadmin upgrades are periodically made available to provide support for specific product
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    .hp.com/go/support, click the Drivers & Software link, type the printer name in the search field, press the ENTER button, and then select the printer from the list of search results. 2. Select the operating system. 3. Under the Firmware section, locate the Firmware Update Utility. 4. Click Download
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    from the drop-down list, and then click Send Firmware. NOTE: To print a configuration page to verify the installed firmware version before or after the update process, click Print Config. 6. Follow the on-screen instructions to complete the installation, and then click the Exit button to close the
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    110 Chapter 8 Manage the printer ENWW
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    current information, see www.hp.com/ support/ljM426MFP, www.hp.com/support/ljM427MFP. HP's all-inclusive help for the printer includes the following information: ● Install and configure ● Learn and use ● Solve problems ● Download software and firmware updates ● Join support forums ● Find warranty
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    for your country/region Have the printer name, serial number, date of purchase, and problem description ready Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register the printer Country/region phone numbers are on the
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    by touching the buttons in the menu. Some Help screens include animations that guide you through procedures, such as clearing jams. For screens that contain settings that describes the problem. The message also contains instructions to help solve the problem. ENWW Control panel help system 113
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    to the factory defaults. It will not reset the page count, or tray size. To restore the printer to the factory defaults, and it also deletes any pages that are stored in the memory. 1. From the Home 2. Scroll to and select the Service menu. 3. Scroll to and select Restore Defaults, and then touch
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    to stop printing and prompt you to replace the toner cartridge. You can acknowledge the prompt and continue printing. A customer configurable option on this printer is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, 400 pages, or never." This option is provided as a customer convenience
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    the Continue option for the toner cartridge, but print quality might degrade. Order supplies Order supplies and paper Order through service or support providers Order using the HP Embedded Web Server (EWS) www.hp.com/go/suresupply Contact an HP-authorized service or support provider. To access, in
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    Printer does not pick up paper or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these
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    tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these. Figure 9-1 Size
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    Figure 9-3 Technique for flexing the paper stack 1 2 6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper, and continue. 7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water
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    the tray. Figure 9-5 Technique for flexing the paper stack 1 2 2. Use only paper that meets HP specifications for this printer. 3. Verify that the humidity in the room is within specifications for this damaged. If necessary, use paper from a different package. 120 Chapter 9 Solve problems ENWW
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    return some of the paper to the tray. The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks. These tabs
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    guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP paper NOTE: This information applies to MFP products only. 122 Chapter 9 Solve problems ENWW
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    more than the maximum number of pages. Make sure the paper stack fits below the guides in the input tray, and remove pages from the output bin. ● Verify feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and
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    . Do not place liquids directly on the glass or platen. They might seep and damage the printer. 3. Close the document-feeder cover. 124 Chapter 9 Solve problems ENWW
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    instructions problem continue with the next step until you have resolved the problem. 1. If paper has jammed in the product, clear the jam and then print a configuration page to test the product. 2. Check that the tray is configured Print a cleaning page to remove excess toner from inside the product
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    Wait until the process is complete. Discard the page that prints. 5. Print a configuration page to test the product. a. From the Home menu. c. Select Configuration Report. If none of these steps resolves the problem, the product might need service. Contact HP customer support. Jam locations Jams
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    6 Toner cartridge area (open the front door for access) 7 Output bin Loose toner might remain in the printer after a jam. This problem typically resolves itself after a few sheets have been printed. ENWW Clear paper jams 127
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    . 1. Open the document-feeder cover. 2. Gently pull the jammed paper out. 3. Close the document-feeder cover. Make sure it is completely closed. 128 Chapter 9 Solve problems ENWW
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    4. Open the document feeder tray cover. 5. Gently pull the jammed paper out. HEWLETT-PACKARD 1 HEWLETT-PACKARD 1 ENWW Clear paper jams 129
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    6. Close the document feeder tray cover. 7. Open the scanner lid. If paper is jammed in the scanner lid, gently pull it out, and then close the scanner lid. HEWLETT-PACKARD 1 HEWLETT-PACKARD 130 Chapter 9 Solve problems ENWW
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    Clear paper jams in Tray 1 Use the following procedure to clear paper jams in Tray 1. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. Slowly pull the jammed paper out of the printer. HEWLETT-PACKARD 2 ENWW Clear paper jams 131
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    the tray from the printer. ETT-PACKARD 1 2. Remove the paper from the tray, and discard any damaged paper. 2 ETT-PACKARD 1 3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper
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    4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 5. Reinsert and close the tray. 6. Press the front-door-release button. ENWW 2 ETT-PACKARD 1 2 HEWLETT-PACKARD 1 2 Clear paper jams 133
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    7. Open the front door. 8. Remove the toner cartridge. 9. Lift the jam-access cover. HEWLETT-PACKARD 1 1 2 1 2 134 Chapter 9 Solve problems ENWW
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    10. Remove any jammed paper. 11. Install the toner cartridge. 12. Close the front door. ENWW HEWLETT-PACKARD 1 2 1 1 2 Clear paper jams 135
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    jam. 1. Remove the tray from the printer. RD 1 2 3 2. Remove the paper from the tray, and discard any damaged paper. RD 1 2 3. Verify that the rear paper guide is adjusted to the indentation for the correct paper size. If necessary, pinch the release and move the rear paper
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    4. Load the paper into the tray. Make sure that the stack is flat at all four corners and that the top of the stack is below the maximum-height indicators. 5. Reinsert and close the tray. 6. Press the front-door-release button. ENWW 3 RD 1 2 3 HEWLETT-PACKARD 1 2 3 Clear paper jams 137
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    7. Open the front door. 8. Remove the toner cartridge. 9. Lift the jam-access cover. HEWLETT-PACKARD 1 1 2 3 1 2 138 Chapter 9 Solve problems ENWW
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    10. Remove any jammed paper. 11. Install the toner cartridge. 12. Close the front door. ENWW HEWLETT-PACKARD 1 2 1 1 2 3 Clear paper jams 139
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    occurs, the control panel displays an animation that assists in clearing the jam. 1. Press the front-door-release button. 2. Open the front door. 3. Remove the toner cartridge. HEWLETT-PACKARD 1 2 HEWLETT-PACKARD 1 1 2 140 Chapter 9 Solve problems 1 2 ENWW
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    4. Lift the jam-access cover. 5. Remove any jammed paper. ENWW Clear paper jams 141
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    6. Install the toner cartridge. 7. Close the front door. HEWLETT-PACKARD 1 2 1 1 2 142 Chapter 9 Solve problems ENWW
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    Clear paper jams in the output bin Use the following procedure to check for paper in all possible jam locations in the output bin. When a jam occurs, the control panel displays an animation that assists in clearing the jam. 1. If paper is visible in the output bin, grasp the leading edge and remove
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    4. Close the scanner assembly. 5. Open the rear door. 144 Chapter 9 Solve problems ENWW
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    6. Remove any jammed paper from the rear door area. 7. Close the rear door. ENWW Clear paper jams 145
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    jam. 1. Completely remove Tray 2 from the printer. ETT-PACKARD 1 2 2. Push the green button to release the duplex pan. 1 3. Remove any jammed paper. 146 Chapter 9 Solve problems ENWW
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    4. Close the duplex pan. 5. Reinsert Tray 2. ETT-PACKARD 1 2 ENWW Clear paper jams 147
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    for the print job ● Check toner-cartridge status ● Clean the printer ● Visually inspect the toner cartridge ● Check paper and the printing environment ● Check the EconoMode settings ● Try a different print driver If the printer is having print-quality problems, try the following solutions in the
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    other replaceable maintenance parts. Print quality problems can occur when using a toner cartridge that is at its estimated end of life. The supplies status page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP's premium protection warranty on that
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    open the menu. 2. Touch the Service menu. 3. Touch the Cleaning Page button. 4. Load plain letter or A4 problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the toner cartridge. 5. Reinstall the toner cartridge, and print a few pages to see if the problem
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    HP specifications Some print-quality problems arise from using paper that does not meet HP specifications. ● Always use a paper type and weight that this printer supports Print Test Page. 4. Select the tray to adjust, and then follow the instructions on the printed pages. ENWW Improve print quality
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    the printed pages have unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts. Download any of the following drivers from the HP Web site: www.hp.com/support/ljM426MFP, www.hp.com/ support/ljM427MFP. HP PCL.6 driver HP PCL 6 driver HP PCL-6 driver
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    font support ● Recommended for general office printing in Windows environments ● Compatible with previous PCL versions and older HP LaserJet printers to be set to PCL 5 (UNIX, Linux, mainframe) ● Designed for use in corporate Windows environments to provide a single driver for use with multiple
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 166
    Improve copy and scan image quality Introduction If the printer is having image quality problems, try the following solutions in the order using the paper guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem, see "
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    . Edge-to-edge copying The printer cannot print fully edge-to-edge. There is a 4 mm (1/6 inch) unprintable border around the page. Considerations for printing or scanning documents with cropped edges: ● When the original is smaller than the output size, move the original 4 mm (1/6 inch) away from
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 168
    Clean the pickup rollers and separation pad in the document feeder If the document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document-feeder rollers and separation pad. 1. Open the document-feeder cover. 2. Use a moist, lint-free cloth to wipe both
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 169
    -fax resolution settings ● Check the error-correction settings ● Check the fit-to-page setting ● Clean the pickup rollers and separation pad in the document feeder ● guides, to avoid unclear or skewed images. If the problem still exists, try these additional solutions. If they do not fix the problem
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 170
    you are having trouble sending or receiving Service menu. 3. Touch the Fax Service menu. 4. Touch the Error Correction button, and then touch the On button. Check the fit-to-page setting If the printer printed a fax job off the page, turn on the fit-to-page Touch the Fit to Page button, and then
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 171
    1. Open the document-feeder cover. 2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not
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    supplies status. Check the sender's fax machine Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine. If a different fax machine is unavailable, ask the sender to consider making the following changes: ● Make sure the
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    compatibility problems ● The computer or workstation might be set up incorrectly ● The printer is disabled, or other network settings are incorrect NOTE: HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP print drivers. For
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    be set up incorrectly 1. Check the network drivers, print drivers, and the network redirection settings. 2. Verify that the operating system is configured correctly. The printer is disabled, or other network settings are incorrect 1. Review the configuration page to check the status of the network
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    troubleshooting information to help resolve issues. NOTE: To determine whether HP NFC and Wi-Fi Direct printing are enabled on your printer, print a configuration page that the service set identifier (SSID) is correct. Print a configuration page to determine the support columns containing metal or
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    the router or printer connects to the same network that your computer connects to. 2. Print a configuration page. 3. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. 4. If the numbers are not the same, the devices are not
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    a. Print a configuration page. b. Compare the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer Wireless Test to start the test. The printer prints a test page that shows test results. Reduce interference on a wireless network The
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    and lower signal strength. ● Position the wireless router in a central location in line of sight with the wireless printers on the network. 166 Chapter 9 Solve problems ENWW
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    to resolve the issue. 3. Verify that the printer firmware is current: a. Print a configuration page from the control panel Reports menu to obtain the current firmware date code. b. Go to www.hp.com/go/support, click the Drivers & Software link, type the printer name in the search field, press the
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    printer software was installed. From the computer, in the HP program folder, run the Fax Setup Utility. 5. Verify that the telephone service supports analog fax. ● If using ISDN or digital PBX, contact your service provider for information about configuring to an analog fax line. ● If using a VoIP
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    Correction setting from the control panel. a. Open the Setup Menu menu. b. Open the Service menu. c. Open the Fax Service menu. d. Open the Error Correction menu. e. Select the On setting. ● Check the toner cartridges and replace if necessary. ● Ask the sender to darken the contrast setting on the
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    prints on two pages ● Set the size for the tray used for faxes. ● Turn on the Fit to Page setting to print longer length faxes on letter or A4 size paper. a. Setup menu. d. Open the Fit to Page menu. e. Select the On setting. NOTE: If the Fit to Page setting is off and the Default Paper Size
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    downloading 94 Apps menu 94 B bin, output locating 2 browser requirements HP Embedded Web Server 96 C cartridge replacing 30 checklist fax troubleshooting 90 jams 128 paper-feeding problems 122 double-sided copying 57 double-sided printing Mac 41 Windows 38 drivers, supported 8 duplex 57 duplex
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 184
    28 replacement parts 28 staple cartridges 28 supplies 28 toner cartridge 28 toner cartridges 28 phone book, fax adding entries 90 power consumption 12 power connection locating 3 power switch, locating 2 print drivers, supported 8 print on both sides Mac 41 manually, Windows 38 Windows 38 printing
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 185
    53 Web browser requirements HP Embedded Web Server 96 Web Services applications 94 enabling 94 Web sites customer support 112 HP Web Jetadmin, downloading 107 weight, printer 11 Wi-Fi Direct Printing 49 Windows faxing from 91 wireless network troubleshooting 163 wireless network interference
  • HP LaserJet Pro MFP M426-M427 | User Guide - Page 186
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User Guide
LaserJet Pro MFP M426, M427
www.hp.com/support/ljM426MFP
www.hp.com/support/ljM427MFP
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