HP LaserJet Pro MFP M521 Warranty and Legal Guide
HP LaserJet Pro MFP M521 Manual
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- HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 1
LASERJET PRO MFP Warranty and Legal Guide 2 M521 - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 2
- HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 3
HP LaserJet Pro MFP M521 Warranty and Legal Guide - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 4
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 5
Table of contents 1 Service and support ...1 HP limited warranty statement ...2 UK, Ireland, and Malta ...3 Austria, HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement 12 HP policy on non-HP supplies ...13 HP anticounterfeit Web site ...14 Data stored on the toner - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 6
Customer self-repair warranty service ...21 Customer support ...22 2 Product specifications ...23 Physical specifications ...24 Power 26 Ozone production ...26 Power consumption ...26 Toner consumption ...26 Paper use ...27 Plastics ...27 HP LaserJet print supplies ...27 Paper ...27 Material - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 7
VCCI statement (Japan) ...40 EMC statement (Korea) ...40 EMC statement (China) ...40 Power cord instructions ...40 Power cord statement (Japan) ...41 Laser safety ...41 Laser statement for Finland ...41 GS statement (Germany) ...43 Substances Table (China) ...43 Restriction on Hazardous - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 8
vi ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 9
1 Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● Data stored on the toner cartridge ● End User License Agreement ● OpenSSL ● Customer self- - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 10
HP PRODUCT HP LaserJet Pro MFP M521dn, M521dw DURATION OF LIMITED WARRANTY One-year on-site warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 11
://ec.europa.eu/ consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal guarantee. Austria, Belgium, Germany, and Luxemburg Die beschränkte - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 12
d'exercer leurs droits au titre de la garantie limitée HP, ou auprès du vendeur au titre des garanties légales pond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de l'installation lorsque celle-ci a été mise à sa és 4 Chapter 1 Service and support ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 13
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/ index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou auprès du vendeur au cours d'une garantie légale de deux ans. Italy La Garanzia limitata - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 14
pela HP. O nome e a morada da entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes: Portugal: HPCP - Computing and Printing Portugal, Unipessoal, Lda., Edificio D. Sancho I, Quinta da Fonte, Porto Salvo, Lisboa, Oeiras, 2740 244 6 Chapter 1 Service and support - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 15
o vendedor ao abrigo de uma garantia jurídica de dois anos. Greece and Cyprus HP HP oς: HP Printing and Personal Systems Hellas EPE, Tzavella 1-3, 15232 Chalandri, Attiki oς: HP Tzavella 1-3, 15232 Chalandri, Attiki HP HP web www.hp.com/go/eu-legal web http://ec.europa.eu/consumers - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 16
závisieť od rôznych faktorov. Služby Obmedzenej záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné pr HP albo z uprawnień wynikających z dwuletniej rękojmi w stosunku do sprzedawcy. Bulgaria HP HP HP HP HP Inc Bulgaria EOOD 1766 No 258 HP 8 Chapter 1 Service and support - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 17
ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ ecc-net/index_en.htm). Consumatorii au dreptul să aleagă dacă să pretindă despăgubiri în cadrul Garanței limitate HP sau de la vânzător, în cadrul garanției legale de doi ani. Belgium and the Netherlands De Beperkte Garantie van - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 18
žoto garantiju, vai arī pārdevēja sniegto divu gadu garantiju. Lithuania HP ribotoji garantija yra HP savanoriškai teikiama komercinė garantija. Toliau pateikiami HP bendrovių, teikiančių HP garantiją (gamintojo garantiją) jūsų šalyje, pavadinimai ir adresai: 10 Chapter 1 Service and support ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 19
esineda asjaolusid, mille puhul teie jaoks need õigused ei pruugi kehtida. HP piiratud garantii ei piira ega mõjuta mingil moel tarbija seadusjärgseid õ HP piiratud garantiid või seadusega ette nähtud müüjapoolset kaheaastast garantiid. Russia HP HP http://www.hp.com/support HP ENWW HP - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 20
product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that prove to be defective or refund - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 21
warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 22
following: ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the cartridge. ● The cartridge does not look like it usually does (for example, the packaging differs from HP packaging). 14 Chapter 1 Service and support ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 23
that can be used to identify a customer or user of the toner cartridge or their product. HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 24
SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. 1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and conditions of of the HP Product with/for which the recovery solution was originally purchased. The use of 16 Chapter 1 Service and support ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 25
to provide new versions or updates required to maintain the functionality, performance, or security of the HP Software and your HP Product and facilitate the provision of support or other services provided to you. In certain cases, and depending on the type of upgrade or update, notifications - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 26
THE SOFTWARE PRODUCT, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY without limitation, nuclear, chemical, or biological weapons proliferation. 18 Chapter 1 Service and support ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 27
, proposals and representations with respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. © Copyright 2015 - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 28
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY includes software written by Tim Hudson ([email protected]). 20 Chapter 1 Service and support ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 29
is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer is required, you can call the HP Technical Support Center and a technician will help you over the phone. HP specifies in the materials shipped with - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 30
your country/region Have the product name, serial number, date of purchase, and problem description ready. Get 24-hour Internet support, and download software utilities and drivers Order additional HP service or maintenance agreements Register your product Country/region phone numbers are on the - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 31
2 Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 23 - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 32
Physical specifications Table 2-1 Physical specifications Product Height M521dn 508 mm (20.0 in) M521dw 508 mm (20.0 in) Depth 465 mm , and acoustic emissions See www.hp.com/go/lj500mfpM521dn_regulatory-environmental or www.hp.com/go/ lj500mfpM521dw_regulatory-environmental for - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 33
3 Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Toner consumption ● Paper use ● Plastics ● HP LaserJet print supplies ● Paper ● Material restrictions ● Disposal of waste equipment by users (EU and India) ● Electronic hardware - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 34
products: Additional ENERGY STAR qualified imaging product model information is listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the fulltime use of EconoMode. If EconoMode is used full-time - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 35
(EcoFFICIENT™) according to EN12281:2002. Material restrictions This HP product does not contain added mercury. If this HP product contains a battery, it may require special handling at end-of-life. HP LaserJet Pro MFP M521 Type Weight Location User-removable Carbon monofluoride lithium 0.8 g On - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 36
For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics Industries Alliance: www.eiae.org. 28 Chapter 3 Environmental product stewardship program ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 37
your household waste disposal service, or go to: www.hp.com/recycle. Electronic hardware recycling HP encourages customers to recycle Council). A chemical information report for this product can be found at: www.hp.com/go/ reach. Product Power Data per European Union Commission Regulation 1275/2008 - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 38
(China) 63.0 dB(A The regulation of the implementation on China energy label for printer, fax, and copier GB21521 TEC 1 1 2 2.1 LaserJet GB21521 kWh GB21521 Restriction on Hazardous Substances statement (India) This product, as well as its related consumables and spares, complies - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 39
Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 40
Substances Table (Taiwan) 32 Chapter 3 Environmental product stewardship program ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 41
obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP's commitment to the environment ● HP's environmental management system ● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 42
34 Chapter 3 Environmental product stewardship program ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 43
4 Regulatory information ● Declaration of conformity (dn model) ● Declaration of conformity (dw model) ● Regulatory statements ● Additional statements for telecom (fax) products ● Additional statements for wireless products ENWW 35 - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 44
Shanghai, China declares, that the product Product Name: HP LaserJet Pro MFP M521dn Regulatory Model:2) SHNGC-1200-00 Including: BOISB-1102-00 - (US-Fax Module LIU) BOISB-1102-01 - (EURO-Fax Module LIU) Product Options: All Toner Cartridges: CE255A, CE255X Accessory: Complete 500 Sheet - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 45
will be sold. Shanghai China November 1, 2015 For Regulatory Topics only, contact: European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, German www.hp.eu/certificates USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501 ENWW Declaration of conformity - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 46
, that the product Product Name: HP LaserJet Pro MFP M521dw Regulatory Model:2) SHNGC-1200-01 Including: BOISB-1102-00 - (US-Fax Module LIU) BOISB-1102-01 - (EURO-Fax Module LIU) SDGOB-1191 - (Radio Module) Product Options: All Toner Cartridges: CE255A, CE255X Accessory: Complete - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 47
accept any interference received, including interference that may cause undesired operation. 1. The product was tested in a typical configuration with HP Personal Computer Systems. 2. For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 48
and if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation : Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 49
laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control guide may result in exposure to hazardous radiation. Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Pro MFP M521dn, M521dw - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 50
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen. Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan 3B laser. 42 Chapter 4 Regulatory information ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 51
GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. Das Gerät ist kein - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 52
Eurasian Conformity (Belarus, Kazakhstan, Russia) EMI statement (Taiwan) Product stability Do not extend more than one paper tray at a time. 44 Chapter 4 Regulatory information ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 53
follow the instructions provided in the user manual. If you experience network compatibility issues, please contact your equipment supplier or HP help does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective hand-over of a - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 54
for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 55
terminaison d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas cinq. The standard connecting arrangement code (telephone jack type) for equipment with direct - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 56
Section 15.21 of the FCC rules, changes of modifications to the operation of this product without the express approval by HP may invalidate its authorized use. Australia statement This device incorporates a radio-transmitting (wireless) device. For protection against radio transmission exposure, it - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 57
Exposure to Radio Frequency Radiation (Canada) WARNING! Exposure to Radio Frequency Radiation. The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 58
Taiwan statement Korean statement Vietnam Telecom wired/wireless marking for ICTQC Type approved products Notice for use in Japan 50 Chapter 4 Regulatory information ENWW - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 59
agreement 16 specifications electrical and acoustic 24 physical 24 supplies counterfeit 14 non-HP 13 recycling 27 support online 22 T Taiwan EMI statement 44 technical support online 22 toner cartridges memory chips 15 non-HP 13 recycling 27 warranty 12 W warranty customer self repair 21 license 16 - HP LaserJet Pro MFP M521 | Warranty and Legal Guide - Page 60
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LASERJET PRO MFP
Warranty and Legal Guide
M521
2