HP M24fe Maintenance and Service Guide

HP M24fe Manual

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  • HP M24fe | Maintenance and Service Guide - Page 1
    Maintenance and Service Guide M22f model M31369 M24f model M33060 M24fw model M33062 M24fe model M73281 SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
  • HP M24fe | Maintenance and Service Guide - Page 2
    Association (VESA) in the United States and other countries. Product notice Only trained service personnel familiar with this product should service it. Before performing any maintenance or service, be sure to read "Important Safety Information". The information contained herein is subject
  • HP M24fe | Maintenance and Service Guide - Page 3
    Table of Contents 1 Getting started ...1 Important safety information...1 Important service information and precautions ...1 RoHS (2002/95/EC) requirements...2 General descriptions ...2 HDMI connector P200 ...21 Function test ...22 Function test ...22 Support and troubleshooting ...22 Index...24 iii
  • HP M24fe | Maintenance and Service Guide - Page 4
  • HP M24fe | Maintenance and Service Guide - Page 5
    to the safe, reliable operation of equipment. Improper service methods can damage equipment. The service procedures recommended and described in this service manual provide effective methods of performing service operations. Service engineers should have prior repair knowledge and experience as
  • HP M24fe | Maintenance and Service Guide - Page 6
    replacement. General descriptions This manual contains general information. There are two levels of service: Level 1: Cosmetic/appearance/alignment service Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no
  • HP M24fe | Maintenance and Service Guide - Page 7
    allow selection of the most commonly used operations ● Plug and Play capability if supported by your operating system ● Security cable slot on the rear of the monitor access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User
  • HP M24fe | Maintenance and Service Guide - Page 8
    Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1 Front components and their descriptions Component Function 1 Power button Turns the monitor on or off. 2 Menu button Press to open the OSD menu. When the OSD menu is open, the
  • HP M24fe | Maintenance and Service Guide - Page 9
    Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 2: Rear components and their descriptions Component 1 Security cable slot 2 Power connector 3 Power light 4 VGA connector 5 HDMI port Function Connects an optional security cable
  • HP M24fe | Maintenance and Service Guide - Page 10
    the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. M22f M24f M24fw M24fe For worldwide models (except India): Barcode label-M22f Barcode label-M24f 6
  • HP M24fe | Maintenance and Service Guide - Page 11
    Barcode label-M24fW Barcode label-M24fe Spec label-M22f Spec label-M24f/M24fw/M24fe For India: Barcode label-M22f Bar code label-M24f/M24fw/M24fe Spec label-M22f 7
  • HP M24fe | Maintenance and Service Guide - Page 12
    Spec label-M24f/M24fw/M24fe 8
  • HP M24fe | Maintenance and Service Guide - Page 13
    3 Illustrated parts catalog To identify the monitor major components, use this illustration and table. M22f 9
  • HP M24fe | Maintenance and Service Guide - Page 14
    Qty 1 LM215WF9-HSAK1 Encore III M22f LCM P/N(Black) 1 2 REAR SUPPORT-L(PCR-85% ABS+5% PET/JACK BLACK (6009-0337))(ENCORE 3-M22F) 2 3 REAR SUPPORT-M(PCR-85% ABS+5% PET/JACK BLACK (6009-0337))(ENCORE 3-M22F) 1 4 REAR SUPPORT-R(PCR-85% ABS+5% PET/JACK BLACK (6009-0337))(ENCORE 3-M22F
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    M24f/M24fw/M24fe 11
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    (A15+BC)+AL HF 1 4 WH FFC 8P(0.5mm)270mm(3FOLD)60V G/F (A8+A6) HF 1 5 REAR SUPPORT-L(PCR-85% ABS+5% PET/JACK BLACK (6009-0337) 1 6 REAR SUPPORT-M(PCR-85% ABS+5% PET/JACK BLACK (6009-0337) 1 7 REAR SUPPORT-R(PCR-85% ABS+5% PET/JACK BLACK (6009-0337) 1 8 MAC. SCREW-MI M3.0*4.0L, BLK-Ni
  • HP M24fe | Maintenance and Service Guide - Page 17
    improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. Internal and External Power Supplies are available for purchase from the
  • HP M24fe | Maintenance and Service Guide - Page 18
    prepare to disassemble and reassemble the monitor. 1) Read the "Important safety information" and "Important service information and precautions" sections in the "Getting started" chapter of this guide. 2) Clean the room for disassembly. 3) Identify the disassembly area. 4) Check the position that
  • HP M24fe | Maintenance and Service Guide - Page 19
    Step 1 Quick release Base stand 1. Lay the display on soft desk and push the button of stand to unlock the stand, then pull out the stand form the monitor head. Push up the white button 2. Twist out the screw and separate base and stand. Twist out the screw 3. Strip two screws from the rear cover，
  • HP M24fe | Maintenance and Service Guide - Page 20
    Remove the screws with Screwdriver Remove the DECO 4. Strip four screws from the hinge. M22f Dismantle the rear cover first from the two marked position Remove the 8pin FFC from main board then remove rear cover M24f/M24fw/M24fe 5. Remove the acetate tapes from the LVDS/ LED cable. 16
  • HP M24fe | Maintenance and Service Guide - Page 21
    M22f M24f/M24fw/M24fe 6. Pull out the LVDS/ LED cable to panel. M22f M24f/M24fw/M24fe 7. Strip fourteen screws from the rear cover supporter and M/B. 17
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    M22f M24f/M24fw/M24fe 18
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    M24f/M24fw/M24fe 19
  • HP M24fe | Maintenance and Service Guide - Page 24
    Connector repair This procedure includes HDMI, DisplayPort and audio connectors. The connectors are on the main board (board part number 5E.49101.011). The connectors identifiers are as follows: Connector VGA HDMI Location P100 P200 Before repairing connectors, follow these steps: ▲ Prepare the
  • HP M24fe | Maintenance and Service Guide - Page 25
    3) Place the new component on the PCB. Be sure that it matches the PCB footprint. 4) Solder the new component. HDMI connector P200 Repair the HDMI connector: 1) Use a soldering iron and a disordering pump to remove as much solder as possible from the pin. 2) Use a soldering iron or hot air gun to
  • HP M24fe | Maintenance and Service Guide - Page 26
    DVD player Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2: Solving common problems Problem Possible cause the Input Control menu. Set Auto-Switch Input to Off and manually select the input 22
  • HP M24fe | Maintenance and Service Guide - Page 27
    displayed on screen. Input Signal Out of Range is displayed on screen. Video resolution and/or refresh rate are set higher than what the monitor supports. The monitor is off, but it did not seem to enter into Sleep mode. The monitor's power saving control is disabled. On-Screen Menus The
  • HP M24fe | Maintenance and Service Guide - Page 28
    , 18 Rear Cover, 14 Function test, 22 removal and replacement procedures, 14 returning to customer, 2 RoHS (2002/95/EC) requirements, 2 safety information, 1 serial number location, 5 service information, 1 spare parts, 8 support and troubleshooting, 22 troubleshooting, 22 24
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Maintenance and Service Guide
M22f model
M31369
M24f model
M33060
M24fw model
M33062
M24fe model
M73281
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.