HP M27fe Maintenance and Service Guide

HP M27fe Manual

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  • HP M27fe | Maintenance and Service Guide - Page 1
    Maintenance and Service Guide M27f model M31376 M27fe model M73283 M27fw model M31379 SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
  • HP M27fe | Maintenance and Service Guide - Page 2
    Association (VESA) in the United States and other countries. Product notice Only trained service personnel familiar with this product should service it. Before performing any maintenance or service, be sure to read "Important Safety Information". The information contained herein is subject
  • HP M27fe | Maintenance and Service Guide - Page 3
    Table of Contents 1 Getting started ...1 Important safety information...1 Important service information and precautions ...1 RoHS (2002/95/EC) requirements...2 General VGA connector P100 ...13 HDMI connector P200/P201 ...18 Function test ...15 Support and troubleshooting ...15 Index...17 iii
  • HP M27fe | Maintenance and Service Guide - Page 4
  • HP M27fe | Maintenance and Service Guide - Page 5
    to the safe, reliable operation of equipment. Improper service methods can damage equipment. The service procedures recommended and described in this service manual provide effective methods of performing service operations. Service engineers should have prior repair knowledge and experience as
  • HP M27fe | Maintenance and Service Guide - Page 6
    replacement. General descriptions This manual contains general information. There are two levels of service: Level 1: Cosmetic/appearance/alignment service Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no
  • HP M27fe | Maintenance and Service Guide - Page 7
    diagonal viewable screen area with 1920 × 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select
  • HP M27fe | Maintenance and Service Guide - Page 8
    Front components To identify the components on the front of the monitor, use this illustration and table. Table 2-1: Front components and their descriptions Component Function 1 Menu / OK Menu: If the OSD menu is closed, opens the OSD main menu. OK: If the OSD menu is open, selects an item in
  • HP M27fe | Maintenance and Service Guide - Page 9
    the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP for support. 5
  • HP M27fe | Maintenance and Service Guide - Page 10
    For worldwide models Rating label M27f M27fe M27fw Safety label 6
  • HP M27fe | Maintenance and Service Guide - Page 11
    A15+BC)+AL HF 4 WH FFC 8P(0.5mm) 350mm(3FOLD)60V G/F (A8+A6) 1 HF 5 REAR SUPPORT-L(PCR-85% ABS+5% PU/JACK BLACK 1 (6009-0337) 6 REAR SUPPORT-M(PCR-85% ABS+5% PU/JACK BLACK 1 (6009-0337) 7 REAR SUPPORT-R(PCR-85% ABS+5% PU/JACK BLACK 1 (6009-0337) 8 MAC SCREW-Ml M3.0*4.0L, BLK-N, 16
  • HP M27fe | Maintenance and Service Guide - Page 12
    improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.com, select your country or region, and then follow the on-screen instructions. Internal and External Power Supplies are available for purchase from the
  • HP M27fe | Maintenance and Service Guide - Page 13
    prepare to disassemble and reassemble the monitor. 1) Read the "Important safety information" and "Important service information and precautions" sections in the "Getting started" chapter of this guide. 2) Clean the room for disassembly. 3) Identify the disassembly area. 4) Check the position that
  • HP M27fe | Maintenance and Service Guide - Page 14
    1. Lay the display on soft desk and push the button of stand to unlock the stand, then pull out the stand form the monitor head. Push up the white button 2. Twist out the screw and separate base and stand. Twist out the screw 3. Strip two screws from the rear cover，then move rear cover follow the
  • HP M27fe | Maintenance and Service Guide - Page 15
    Remove the screws with Screwdriver Remove the DECO 4. Strip four screws from the hinge Dismantle the rear cover first from the two marked position Remove the 8pin FFC from main board then remove rear cover 5. Remove the acetate tapes from the LVDS/ LED cable. 6. Pull out the LVDS/ LED cable to
  • HP M27fe | Maintenance and Service Guide - Page 16
    7. Strip fourteen screws from the rear cover supporter and M/B. Connector repair This procedure includes HDMI and VGA connectors. 12
  • HP M27fe | Maintenance and Service Guide - Page 17
    This procedure includes VGA, HDMI connectors. The connectors are on the main board. The connectors identifiers are as follows: Connector VGA HDMI Location P100 P200/P201 P201 P200 Before repairing connectors, follow these steps: P100 ▲ Prepare the monitor for disassembly. See Preparation for
  • HP M27fe | Maintenance and Service Guide - Page 18
    HDMI connector P200/P201 Repair the HDMI connector: 1) Use a soldering iron and a disordering pump to remove as much solder as possible from the pin. 2) Use a soldering iron or hot air gun to melt the solder on the pins. 3) Lift the P200/P201 connector from the PCB. 4) Place the new component on the
  • HP M27fe | Maintenance and Service Guide - Page 19
    Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2: Solving common problems Problem Control menu. Set Auto-Switch Input to Off and manually select the input Image appears blurred, indistinct, or too
  • HP M27fe | Maintenance and Service Guide - Page 20
    16
  • HP M27fe | Maintenance and Service Guide - Page 21
    , 6 removal REAR COVER, 11 Function test, 15 removal and replacement procedures, 12 returning to customer, 2 RoHS (2002/95/EC) requirements, 2 safety information, 1 serial number location, 6 service information, 1 spare parts, 9 support and troubleshooting, 15 troubleshooting, 15 17
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Maintenance and Service Guide
M27f model
M31376
M27fe model
M73283
M27fw model
M31379
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.