HP M5035x HP LaserJet M5025 and M5035 MFP Product Series - Solutions provided

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Issue Description:

WARNING!!!

When this update is performed, a manual power cycle will

be required.

This means that someone must manually turn the power

of the device “off” and “on” using the powe

r

switch.

No methods that

are available to remotely power cycle the device will work.

Only

turning the power switch “off” and back “on” will finish the update

process.

It is important to note that the device

will still receive faxes

and in most

cases, a user will be able to send a fax, digital send, copy and print

while in this state.

The update process will not be complete until the

power switch has been turned “off” and “on” and the MFP comes to a

READY state. This means that certain issues and behavior changes

addressed by this update will not be available until update is complete.

HP highly recommends not leaving the device in this state and power

cycling to assure correct product behavior.

How do we know the device requires a power cycle?

The users of the device are informed of the need to power cycle by a

message on the HP Easy Select Control panel which states that the

Upgrade is complete and to turn the device “off” and then “on”.

A

“Hide” button will also be available on the screen which will allow a

user to hide the screen to make a copy, perform a digital send or send

a fax but it will not finish the update until the power cycle has been

performed.

It is important to realize that because the device has not

completed its update there may be some circumstances where not all

features may work as expected.

Issue/

Solution

HP LaserJet M5025 and M5035 MFP

Product Series - Solutions provided

by the 48.041.4 firmware roll

Security Level: Public

Date Written/Updated:

10/3/2007

Document Summary

This document lists solutions provided with the LaserJet M5035 MFP 48.041.4 firmware roll.