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HP M8200n PC Troubleshooting

HP M8200n - Pavilion Media Center Manual

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  • HP M8200n | PC Troubleshooting - Page 1
    Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 2
    ... accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be ... for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. No...
  • HP M8200n | PC Troubleshooting - Page 3
    ... for Hard Disk Drive Errors ...3 Understanding Hard Disk Drive Space ...3 Keeping the Computer Free of Dust and Dirt ...3 Cleaning ... ...4 Cleaning the keyboard and mouse ...4 Troubleshooting Computer Problems ...5 Audio ...5 CD and DVD Drives ...7 Video...9 Display (Monitor)...9 Hard Disk Drive...10 ...
  • HP M8200n | PC Troubleshooting - Page 4
    iv Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 5
    ... safe place. If you are using an external hard drive, ensure the files are marked clearly as... functionality. This feature compares the data on your hard disk drive with the data copied to the disc to ensure it... you encounter recording issues, try alternate media (different types or brands). Also, use ...
  • HP M8200n | PC Troubleshooting - Page 6
    ... The Disk Cleanup program frees up space on your hard disk drive by removing temporary and unused files (including temporary Internet files and files in ... groups the fragmented files together on your hard disk drive to improve computer performance. This does not affect the location ...
  • HP M8200n | PC Troubleshooting - Page 7
    ...a background program is still accessing the hard disk drive. Restart the computer in Safe Mode, and then ... computer, click Yes. The computer will restart and check the hard disk drive for errors. Understanding Hard ... Start Button, and then Computer. 2 Right-click the hard disk drive that you want to ...
  • HP M8200n | PC Troubleshooting - Page 8
    ... source. 2 Unplug the monitor from its power source. 3 Use a clean, dry cloth to dust the computer case and the monitor. 4 Use a clean cloth dampened with ... shock.) 1 Run the vacuum over the vents in the computer case and the monitor case. 2 Remove any debris that has accumulated...
  • HP M8200n | PC Troubleshooting - Page 9
    Troubleshooting Computer Problems The troubleshooting tables appear in the following order: Audio CD and DVD Drives Video Display (Monitor) Hard...keyboard, to resume from sleep mode. Unplug headphones if they are connected to your computer. Troubleshooting Computer Problems 5
  • HP M8200n | PC Troubleshooting - Page 10
    ... in Windows Media Player. Ensure Windows Media Player is configured to automatically download codecs. If the correct codec is ... not available, check to see whether there is an update available for Windows Media Player. For more information, open Windows Media Player Help and search for codec. Volume ...
  • HP M8200n | PC Troubleshooting - Page 11
    ... the label facing up and centered in the tray. Wait at least 30 seconds for the drive to determine the type of media. Clean the disc ... the label facing up and centered in the tray. Verify that you are using the correct disc type (media) for the drive. Try a different brand of disc. Ensure the disc is...
  • HP M8200n | PC Troubleshooting - Page 12
    ... to store a temporary copy of the content. Click the Windows Start Button, then Computer. Right-click the hard disk drive and click Properties to view the ...video files may be viewed on a computer, but not on a home DVD video player. 8 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 13
    ...resave the file in a supported format. Codec error messages appear Open the file in Windows Media ... Windows Media Player is when I play certain video files. configured to automatically download codecs...., check to see whether there is an update available for Windows Media Player. For more information,...
  • HP M8200n | PC Troubleshooting - Page 14
    ... to start the computer. Error message: Hard disk drive error. Press the Help ? button on the keyboard to open the Help and Support Center, or refer to the Limited Warranty and Support Guide to contact Support. 10 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 15
    ... may need an updated driver for Windows Vista. Contact the device vendor directly for an update. For HP ..., visit the HP Web site. For details, refer to the Limited Warranty and Support Guide ... then click Switch User. Choose a user with administrative privileges. Troubleshooting Computer Problems 11
  • HP M8200n | PC Troubleshooting - Page 16
    ... uninstall an old device driver: 1 Click the Windows Start Button, right-click Computer, and .... 4 If you have removed a hardware device, and the device driver is listed in the Device ..., and follow the onscreen instructions in the device troubleshooter wizard. 8 Restart the computer. Click the Windows ...
  • HP M8200n | PC Troubleshooting - Page 17
    ...Help ? button on the keyboard to open the Help and Support Center. Verify that the Web browser is installed ... Network. 2 In the Network window, click Network and Sharing Center. 3 In the Network and Sharing Center window, click Set up a connection or network to open the wizard. 4 Follow the onscreen ...
  • HP M8200n | PC Troubleshooting - Page 18
    ... in Internet Explorer, click Tools, and then Pop-up Blocker. To remove adware from your computer, use the antispyware/adware program included on your computer (... of the popular antivirus programs have tools that scan for and remove adware from your computer. 14 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 19
    ...mouse does not work or is not detected. Possible solution Turn off the computer by using the mouse, reconnect the keyboard to the back of your computer, and then ...established, and that the receiver did not time out instead, move the mouse and check for response. Troubleshooting Computer Problems 15
  • HP M8200n | PC Troubleshooting - Page 20
    .... If you have a rollerball mouse, clean the roller ball. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the keyword ...
  • HP M8200n | PC Troubleshooting - Page 21
    ... computer to its original state. For instructions, refer to the Upgrading and Servicing Guide. Reseat the hard disk drive data and power cables. For instructions, refer to the Upgrading and Servicing Guide. Troubleshooting Computer Problems 17
  • HP M8200n | PC Troubleshooting - Page 22
    ...in your operating system by using the Control Panel. If the problem persists, replace the battery. For instructions, refer to the Upgrading and Servicing Guide. Computer displays the wrong date and time. 18 Troubleshooting and Maintenance...
  • HP M8200n | PC Troubleshooting - Page 23
    ... that you no longer use, and files in the Recycle Bin) from your hard disk drive: 1 Click the Windows Start Button, All Programs, Accessories, System ... window opens. 3 Select the program you want to remove and click Uninstall. 4 Follow the onscreen instructions. Troubleshooting Computer Problems 19
  • HP M8200n | PC Troubleshooting - Page 24
    ... and files take longer to open or respond. (continued) Possible solution Check for hard disk drive errors: 1 Close all open programs and windows. 2 Click the Windows Start Button, and then Computer. 3 Right-click the hard disk drive that you want to check, and then click ...
  • HP M8200n | PC Troubleshooting - Page 25
    ...displays again, consider purchasing and installing additional memory. 1 Click the Windows Start Button, right-click Computer, and then select Properties. 2... card if necessary. Remote sensor is not receiving a signal from the remote control (select models only). Troubleshooting Computer Problems 21
  • HP M8200n | PC Troubleshooting - Page 26
    ...and Hardware Driver Reinstallation 6 System Recovery NOTE: If you are replacing a hard disk drive, ... such as a printer, hard disk drive, mouse, or keyboard. Complete the following procedure to update a driver, ... Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver tab. ...
  • HP M8200n | PC Troubleshooting - Page 27
    ... you to restore your computer configuration to that of a previous time when the current software problem did not exist... If you experience a problem that you think may be due to software on your computer, use System... Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery...
  • HP M8200n | PC Troubleshooting - Page 28
    ... this last step. You must restart the computer after recovering software programs or hardware drivers. Creating Recovery Discs Complete the procedure ... operating system, software programs, and hardware drivers. System recovery completely erases and reformats the hard disk drive, deleting all data ...
  • HP M8200n | PC Troubleshooting - Page 29
    .... 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model. Repairing Software Problems 25
  • HP M8200n | PC Troubleshooting - Page 30
    ... mouse. 5 Press the On button to turn on the computer. A window may open, prompting you to choose between running system recovery from the discs or from your hard drive. 26 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 31
    ...All Programs, the HP folder, and then HP Update. b Follow the onscreen instruction to download driver and software updates. 8 If you performed a backup before the system recovery, copy the backup data files from the backup media to your hard disk drive. 9 Ensure your system is running up-to-date...
  • HP M8200n | PC Troubleshooting - Page 32
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HP M8200n - Pavilion Media Center Manual