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HP M8200n PC Troubleshooting

HP M8200n - Pavilion Media Center Manual

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  • HP M8200n | PC Troubleshooting - Page 1
    Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 2
    ...only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty....United States and/or other countries/regions. HP supports lawful use of technology and ...
  • HP M8200n | PC Troubleshooting - Page 3
    ...Disk Cleanup Program...2 Running Disk Cleanup manually ...2 Scheduling Disk Cleanup to run automatically ... ...4 Cleaning the keyboard and mouse ...4 Troubleshooting Computer Problems ...5 Audio ...5 CD and DVD ... ...20 Miscellaneous ...21 Repairing Software Problems ...22 Software Repair Overview...22 ...
  • HP M8200n | PC Troubleshooting - Page 4
    iv Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 5
    ... recovery of important information on your computer if problems arise in the future. 7 Click Done to return to ... you encounter recording issues, try alternate media (different types or brands). Also, use the... and then click Uninstall. 4 Follow the onscreen instructions. NOTE: Some programs have their ...
  • HP M8200n | PC Troubleshooting - Page 6
    ... monthly automatic update. (See the Getting Started guide for details.) 1 Click the Windows Start Button,... it unattended overnight. Running Disk Cleanup manually 1 Click the Windows Start Button, All ... click Delete Files to finish deleting the selected files. 2 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 7
    1 Save your work and close all open programs. 2 Press the Ctrl-Alt-Delete keys simultaneously. 3 Click Start Task Manager. 4 On the Applications tab, select all the programs that are listed, and then click End Task. Close the Task Manager. 5 Click the Windows Start Button, All Programs, Accessories...
  • HP M8200n | PC Troubleshooting - Page 8
    ... in the computer case and the monitor case. 2 Remove any debris that has accumulated in and around the computer ports (for example, the Ethernet and USB ports). 4 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 9
    Troubleshooting Computer Problems The troubleshooting tables appear in the following order: Audio CD and DVD Drives Video Display ...Power Performance Bluetooth Wireless Devices Miscellaneous For more information about monitor problems, or for problems related specifically to your printer, refer to the...
  • HP M8200n | PC Troubleshooting - Page 10
    ... whether there is an update available for Windows Media Player. For more information, open Windows Media Player Help and search for codec. Volume is very low or unsatisfactory. Detached ... they connect to the Audio Out (green) connector on the back of the computer. 6 Troubleshooting and Maintenance ...
  • HP M8200n | PC Troubleshooting - Page 11
    ... 30 seconds for the drive to determine the type of media. Clean the disc with a disc cleaning kit,...up and centered in the tray. Verify that you are using the correct disc type (media) for the drive... that you specify the same drive in the CD or DVD recording software. Troubleshooting Computer Problems...
  • HP M8200n | PC Troubleshooting - Page 12
    ... DVD as data files. To play a movie properly, use a video recording program. Some video files may be viewed on a computer, but not on a home DVD video player. 8 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 13
    ... the file in a supported format. Codec error messages appear Open the file in Windows Media ... whether there is an update available for Windows Media Player. For more information, open Windows ... no pins are bent, reconnect the monitor connector cable to the computer. Troubleshooting Computer Problems...
  • HP M8200n | PC Troubleshooting - Page 14
    ... the monitor resolution setting in Windows Vista: 1 Right-click the desktop, and then click Personalize. 2 Click Display Settings. 3... the Help ? button on the keyboard to open the Help and Support Center, or refer to the Limited Warranty and Support Guide to contact Support. 10 Troubleshooting and ...
  • HP M8200n | PC Troubleshooting - Page 15
    ... for an update. For HP peripherals, visit the HP Web site. For details, refer to the Limited Warranty and Support Guide for details. Ensure that all cables... button next to the Lock button, and then click Switch User. Choose a user with administrative privileges. Troubleshooting Computer Problems 11
  • HP M8200n | PC Troubleshooting - Page 16
    ...Device Manager. 3 Click the plus sign (+) next to the problem device and check for exclamation points... button, and follow the onscreen instructions in the device troubleshooter wizard. 8 Restart the computer. Click... to the Lock button, and then click Restart. 12 Troubleshooting and Maintenance Guide...
  • HP M8200n | PC Troubleshooting - Page 17
    ...Help ? button on the keyboard to open the Help and Support Center. Verify that the Web browser is installed ... or network to open the wizard. 4 Follow the onscreen instructions. If your system has external ... if there is a high demand for the Web site at that time. Troubleshooting Computer Problems 13...
  • HP M8200n | PC Troubleshooting - Page 18
    ... Uninstall, and then follow the onscreen instructions. NOTE: Removing the AOL program will not ... to the Internet. This is typically caused by adware or advertising-supported software. You can configure your... that scan for and remove adware from your computer. 14 Troubleshooting and Maintenance Guide...
  • HP M8200n | PC Troubleshooting - Page 19
    ... menu item in the program (usually located on the File menu). Check for these problems: Ensure the mouse and keyboard are within range of the receiver. Replace ... established, and that the receiver did not time out instead, move the mouse and check for response. Troubleshooting Computer Problems 15
  • HP M8200n | PC Troubleshooting - Page 20
    ... a rollerball mouse, clean the roller ball. For detailed cleaning instructions, go to: http://www.hp.com/support Select your country/region and language, search on ..., try a less reflective surface under the mouse. Cursor does not respond to mouse movement. 16 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 21
    ...not, refer to the Limited Warranty and Support Guide to contact Support. If the display (monitor)..., or refer to the Limited Warranty and Support Guide to contact Support. Test the wall outlet ... cables. For instructions, refer to the Upgrading and Servicing Guide. Troubleshooting Computer Problems 17...
  • HP M8200n | PC Troubleshooting - Page 22
    ... resetting the date and time in your operating system by using the Control Panel. If the problem persists, replace the battery. For instructions, refer to the Upgrading and Servicing Guide. Computer displays the wrong date and time. 18 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 23
    .... 2 Click Uninstall a program. The Programs and Features window opens. 3 Select the program you want to remove and click Uninstall. 4 Follow the onscreen instructions. Troubleshooting Computer Problems 19
  • HP M8200n | PC Troubleshooting - Page 24
    ... then click Next. 5 Follow the onscreen wizard instructions. The device may have too many ... on how to turn off discoverability, refer to the device instructions. Ensure other devices that use radio ... device that is not working farther away from other devices. 20 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 25
    ...memory card. Ensure the memory card is one of the supported types: CompactFlash (I, II, and Microdrive),...Digital, SmartMedia, or xD. Some models may support additional types. Ensure the memory card... receiving a signal from the remote control (select models only). Troubleshooting Computer Problems 21...
  • HP M8200n | PC Troubleshooting - Page 26
    ... if you are experiencing software problems. The sections that follow provide detailed instructions for each method. ... drives). 4 Double-click the specific item (for example, HP DVD Writer 640b). 5 Click the Driver ... to the Lock button, and then click Restart. 22 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 27
    ... computer configuration to that of a previous time when the current software problem did not exist. The feature does ... and then click Next. 4 Follow the onscreen instructions. To manually add restore points: 1 Close ... Windows Start Button, and Help and Support. 2 Type system restore in the Search box,...
  • HP M8200n | PC Troubleshooting - Page 28
    ... Click the Windows Start Button, All Programs, PC Help & Tools, and then click Recovery... install, click Next, and follow the onscreen instructions. 5 When you have finished reinstalling, restart the...again. It is normal that some of your discs may be rejected. 24 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 29
    ...registration process, and wait until you see the desktop. The process takes some time to verify that ...and then Recovery Disc Creation. 3 Follow the onscreen instructions. Label each disc as you make it ... you create. 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to...
  • HP M8200n | PC Troubleshooting - Page 30
    ... restarts. 8 Complete the registration process, and wait until you see the desktop. 9 Turn off the computer, reconnect all peripheral devices, and turn the ...open, prompting you to choose between running system recovery from the discs or from your hard drive. 26 Troubleshooting and Maintenance Guide
  • HP M8200n | PC Troubleshooting - Page 31
    ... the onscreen setup instructions, and then click Start in the last screen to display the Windows desktop. 2 ... will not finish installing until you restart.) 7 Use HP Update to get critical updates from ... recovery, copy the backup data files from the backup media to your hard disk drive. 9 Ensure your ...
  • HP M8200n | PC Troubleshooting - Page 32
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HP M8200n - Pavilion Media Center Manual