HP M8200n PC Troubleshooting - Page 29

System Recovery Options, Starting system recovery from the hard disk drive - recovery partition

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The number of discs in the recovery disc set depends on your computer model. The program that creates the discs tells you the specific number of blank discs needed to make the set. The following table gives an idea of how many discs you will need. Disk Drive Disc Type Number of Required Blank Discs DVD DVD-R, DVD+R 1-2 discs DVD DVD+R 1 disc Dual-Layer CD CD-R 7-11 discs No CD or DVD drive Contact HP Support The process takes some time to verify that the information written on the disc is correct. You can quit the process at any time. The next time you run the program, it resumes where it left off. To create recovery discs: 1 Close all open programs. 2 Click the Windows Start Button, All Programs, PC Help & Tools, and then Recovery Disc Creation. 3 Follow the onscreen instructions. Label each disc as you make it (for example, Recovery 1, Recovery 2). 4 Store the recovery discs in a safe place. System Recovery Options You should attempt a system recovery in the following order: 1 Through the Windows Vista Start menu. 2 By pressing the F11 key on the keyboard during startup. 3 Through recovery discs that you create. 4 Through recovery discs purchased from HP Support. To purchase recovery discs, go to http://www.hp.com/support and visit the Software & Driver downloads page for your computer model. Starting system recovery from the hard disk drive Choose one of the following procedures to reinstall the software from the recovery image on your hard disk drive: System recovery from the Windows Vista Start menu System recovery at system startup System recovery from the Windows Vista Start menu If the computer is working, and Windows Vista is responding, use these steps to perform a system recovery. NOTE: System recovery deletes all data and programs that you created or installed after purchase. Therefore, ensure you have backed up any data that you want to keep onto a removable disc. 1 Turn off the computer. 2 Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse. 3 Turn on the computer. 4 Click the Windows Start Button, All Programs, PC Help & Tools, and Recovery Manager. 5 In the Recovery Manager Welcome window, click the Advanced options button. 6 In the Advanced Options window, click System recovery, and then click Next. Your computer will restart. NOTE: If your system does not detect a recovery partition, it will prompt you to insert a recovery disc. 7 In the Welcome window, click Next. 8 Click No to perform a system restore, and then click Next. 9 If you are prompted to back up your files and you have not done so, click Yes. Otherwise, click No, and then click Next. System recovery begins. 10 After system recovery is complete, the computer restarts. 11 Complete the registration process, and wait until you see the desktop. Repairing Software Problems 25

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Repairing Software Problems
25
The number of discs in the recovery disc set depends
on your computer model. The program that creates the
discs tells you the specific number of blank discs
needed to make the set. The following table gives an
idea of how many discs you will need.
The process takes some time to verify that the
information written on the disc is correct. You can quit
the process at any time. The next time you run the
program, it resumes where it left off.
To create recovery discs:
1
Close all open programs.
2
Click the
Windows Start Button
,
All Programs
,
PC Help & Tools
, and then
Recovery Disc Creation
.
3
Follow the onscreen instructions. Label each disc
as you make it (for example, Recovery 1,
Recovery 2).
4
Store the recovery discs in a safe place.
System Recovery Options
You should attempt a system recovery in the
following order:
1
Through the Windows Vista Start menu.
2
By pressing the F11 key on the keyboard during
startup.
3
Through recovery discs that you create.
4
Through recovery discs purchased from
HP Support. To purchase recovery discs, go to
and visit the
Software & Driver downloads page for your
computer model.
Starting system recovery from the
hard disk drive
Choose one of the following procedures to reinstall the
software from the recovery image on your hard disk
drive:
±
System recovery from the Windows Vista
Start menu
±
System recovery at system startup
System recovery from the Windows Vista
Start menu
If the computer is working, and Windows Vista is
responding, use these steps to perform a system
recovery.
1
Turn off the computer.
2
Disconnect all peripheral devices from the
computer except the monitor, keyboard, and
mouse.
3
Turn on the computer.
4
Click the
Windows Start Button
,
All
Programs
,
PC Help & Tools
, and
Recovery
Manager
.
5
In the Recovery Manager Welcome window, click
the
Advanced options
button.
6
In the Advanced Options window, click
System
recovery
, and then click
Next
.
Your computer will restart.
7
In the Welcome window, click
Next
.
8
Click
No
to perform a system restore, and then
click
Next
.
9
If you are prompted to back up your files and you
have not done so, click
Yes
. Otherwise, click
No
,
and then click
Next
.
System recovery begins.
10
After system recovery is complete, the computer
restarts.
11
Complete the registration process, and wait until
you see the desktop.
Disk Drive
Disc Type
Number of Required
Blank Discs
DVD
DVD-R, DVD+R
1–2 discs
DVD
DVD+R
Dual-Layer
1 disc
CD
CD-R
7–11 discs
No CD or
DVD drive
Contact HP Support
NOTE:
System recovery deletes all data and
programs that you created or installed after purchase.
Therefore, ensure you have backed up any data that
you want to keep onto a removable disc.
NOTE:
If your system does not detect a recovery
partition, it will prompt you to insert a
recovery disc.