HP MDS600 HP StorageWorks 600 Modular Disk System Maintenance and Service Guid
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- HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 1
600 Modular Disk System Maintenance and Service Guide Abstract This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes you are qualified - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 2
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Windows is a U.S. registered trademark of Microsoft - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 3
module blank ...33 Power supply ...34 Power supply blank ...35 Power block...36 Hard drive drawer ...38 Fan board ...43 Dual 7-segment display board ...44 Power button/UID board...45 Cable management arm ...46 Diagnostic tools ...51 Integrated Management Log...51 Array Diagnostic Utility ...51 Array - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 4
Acronyms and abbreviations...62 Index...63 Contents 4 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 5
geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 6
, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 7
del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 8
CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair). Parts-only Warranty Service (Garantieservice ausschließlich für Teile) Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 9
componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 10
voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair). Garantieservice "Parts Only" Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 11
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 11 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 12
Customer self repair 12 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 13
Customer self repair 13 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 14
Customer self repair 14 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 15
Customer self repair 15 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 16
1 Chassis 2 Internal rail kit 3 Hard drive drawer bezel 4 Power supply blank 5 I/O module blank - 455980-001 455973-001 441825-001 463756-001 - No3 Optional2 Mandatory1 Mandatory1 1Mandatory-Parts for which customer self repair is mandatory. If you request HP to replace these parts, you will be - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 17
Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Obligatorio-componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendr - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 18
Illustrated parts catalog 18 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 19
6 7 8 9 10 Description Spare part number I/O module with tray and cable Fan Power supply Power block board kit a) UID/power switch board with cables 498472-001 413996-001 441830-001 455975-001 - b) Dual 7-segment display board with cables Power block assembly a) UID/power switch board - 455974 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 20
power board with cables 455977-001 12 Hard drive drawer with hard drive backplane and cables 455976-001 13 Extension arm with cables 455978-001 14 LED display board with cable 455979-001 15 Rackmount kit* 432461-001 16 Hard drive blank* 389015-001 17 Hard drive* - a) 146-GB, SAS - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 21
are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. 1Mandatory: Obligatoire-Pièces pour lesquelles la réparation par le client est - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 22
são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do -Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 23
Removal and replacement procedures Required tools The following items are required for some procedures: • T-8 Torx screwdriver • T-10 Torx screwdriver • T-15 Torx screwdriver • Phillips screwdriver Safety considerations Before performing service procedures, review all the safety information. - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 24
more than one enclosure. Power may be supplied in a redundant fashion. Removing any single source of power does not necessarily remove power from any portion of the system. When performing any service other than hot-plug module replacement, you must completely disconnect all power to that portion - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 25
To power down the MDS600: 1. Power down the partner servers. See the server documentation. 2. Press and hold the Power On/Standby button for approximately 4 seconds. This action powers down both hard drive drawers. Extend the hard drive drawer 1. Be sure all I/O bays contain either an I/O module or - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 26
damage, do not operate the MDS600 unless all bays are populated with either a component or a blank. Remove a blank only when there is a drive ready to install or the MDS600 is powered down. To remove the component: 1. Extend the hard drive drawer (on page 25). Removal and replacement procedures 26 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 27
be replaced by reviewing the SAS and SATA hard drive LEDs (on page 59) and SAS and SATA hard drive LED combinations (on page 60). • Check the RAID status and configuration to be sure data loss will not occur if the drive is removed. For more information, see the HP Array Configuration Utility User - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 28
the hard drive. To replace the component: 1. Fully extend the hard drive lever. 2. Push the hard drive all the way into the drive bay, and then close the lever. Hard drive drawer bezel To remove the component: 1. Power down the MDS600 ("Power down" on page 25). 2. Extend the hard drive drawer (on - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 29
drive drawer display board To remove the component: 1. Power down the MDS600 ("Power down" on page 25). 2. Disconnect the power cord from the AC source. 3. Extend the hard drive drawer (on page 25). 4. Remove the hard drives in device bays 2 and 7 ("Hard drive" on page 27). Removal and replacement - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 30
the display board assembly to the hard drive drawer, and then lift the assembly straight up to remove it from the drawer. 7. Turn the display board assembly over, remove the two T-15 Torx screws securing the board to the cover, and lift the board straight out. Removal and replacement procedures 30 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 31
of the fan to be replaced by reviewing rear panel LEDs and buttons (on page 57). • Be sure that your configuration can support your actions. If the proper redundancy is not in place, power down the MDS600 before beginning this procedure. To remove the component: 1. Be sure that the hard drive drawer - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 32
the I/O module to be replaced by reviewing rear panel LEDs and buttons (on page 57). • Be sure that your configuration can support your actions. If the proper redundancy is not in place, power down the MDS600 before beginning this procedure. To remove the component: 1. Be sure the hard drive drawer - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 33
do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component permanently, replace it with a blank. To replace the component, reverse the removal procedure. Be sure the I/O module is fully seated and the I/O module handle is in the - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 34
do the following: • Verify the status of the power supply to be replaced by reviewing rear panel LEDs and buttons (on page 57). • Be sure that your configuration can support your actions. If the proper redundancy is not in place, power down the MDS600 before beginning this procedure. To remove the - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 35
2. Remove the component as indicated. To replace the component, reverse the removal procedure. Power supply blank CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component permanently, - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 36
component: 1. Power down the MDS600 ("Power down" on page 25). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 34). 4. Remove all fan modules ("Fan" on page 31). 5. Remove all I/O modules ("Hot-plug I/O module" on page 32). 6. Release the hard drive drawers: a. Pull - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 37
out 2.54 to 5.08 cm (1 to 2 in). Do not remove the power block any further because the cable management arm is still attached. 8. Disengage the cable management arm lock from each hard drive drawer: a. Pull the mechanism up and then toward the rear of the chassis to disengage it from the locking - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 38
of the power block. To replace the component, reverse the removal procedure. Hard drive drawer To remove the component: 1. Power down the MDS600 ("Power down" on page 25). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 34). 4. Remove all fan modules ("Fan" on page - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 39
equipment, do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack. powered up. • Perform service on system components only as instructed in the user documentation. 10. Remove the power block ("Power block" on page 36). Removal and replacement - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 40
11. Extend the hard drive drawer until it clicks. 12. Compress the cable management arm and push toward the drawer to lock it into place. Removal and replacement procedures 40 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 41
13. Push in to release the four locking mechanisms on the rails located on the side and bottom of the drawer. 14. Remove the hard drive drawer. To replace the component: 1. Slide the rails back into the chassis. 2. Align the top right edge of the drawer with the flange at the top of the chassis - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 42
hands out of front and rear of chassis when closing hard drive drawers. 7. Install the hard drives. Be sure that the drives are returned to the drive bays they were removed from. 8. Close the drawer. 9. Install all rear panel components. 10. Connect the cables. Removal and replacement procedures 42 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 43
board To remove the component: 1. Power down the MDS600 ("Power down" on page 25). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 34). 4. Remove all fan modules ("Fan" on page 31). 5. Remove the hard drives ("Hard drive" on page 27). CAUTION: To avoid data loss, be - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 44
To remove the component: 1. Power down the MDS600 ("Power down" on page 25). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 34). 4. Remove the fans ("Fan" on page 31). 5. Remove the I/O modules ("Hot-plug I/O module" on page 32). Removal and replacement procedures 44 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 45
the MDS600 ("Power down" on page 25). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 34). 4. Remove the fans ("Fan" on page 31). 5. Remove the I/O modules ("Hot-plug I/O module" on page 32). 6. Remove the power block ("Power block" on page 36). Removal and replacement - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 46
replace the component, reverse the removal procedure. Cable management arm To remove the component: 1. Power down the MDS600 ("Power down" on page 25). 2. Disconnect all cables. 3. Remove all power supplies ("Power supply" on page 34). 4. Remove the fans ("Fan" on page 31). 5. Remove all hard drives - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 47
cables to the hard drive drawer, and then remove the cables. 11. Located behind the cable management arm, lift up on the tab to release the latch, and then slide the cable management arm off to remove it. 12. Lay the drawer on its side with the hard drive bays facing down. Removal and replacement - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 48
T-15 Torx screws 5/8-in T-15 Torx screws 14. Remove the backplane board: a. Remove the thumbscrews securing the backplane board to the drawer. b. Disconnect the LED panel cable. c. Lift the board up at the front of the drawer, and then rotate toward the bottom side of the drawer. Removal and - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 49
reconnected. Item 1 2 3 4 5 Description Fan signal cable Red 12V power cable Black GND cable Fan power cable Power signal cable 1. Thread the cables through the opening in the drawer. 2. Remove the cable management arm. To replace the cable management arm: 1. Thread the cables through the opening - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 50
the screws. 3. Connect the LED panel cable. 4. Install the cover. 5. Install the cable management arm. 6. Install the hard drive drawer. 7. Install the hard drives. 8. Close the hard drive drawer. 9. Install all rear panel components. 10. Connect the cables. Removal and replacement procedures 50 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 51
CD or downloaded from the HP website (http://www.hp.com). Array Configuration Utility NOTE: ACU does not support mixing SAS and SATA drives in the same logical volume. ACU is a browser-based utility with the following features: • Runs as a local application or remote service • Supports online array - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 52
5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information. For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 53
Drawer 1 Drawer 1 diagnostic cable access (For use by authorized HP personnel only) Drawer 2 Drawer 2 diagnostic cable access (For use by authorized HP personnel only) Diagnostic cable access IMPORTANT: Use of the diagnostic cable connectors is reserved for authorized HP personnel only. Component - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 54
To access the connectors for diagnostic cables, use a small flat-head screwdriver to lift up and release the access tab. Component identification 54 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 55
, or migration. Flashing amber (1 Hz) = A predictive failure alert has been received for this drive. Replace the drive as soon as possible. Amber = Drive failure, link failure, or mismatched configuration. Off = The drive is offline, a spare, or not configured as part of an array. Component - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 56
drive is not selected. Blue = UID LED is enabled from the UID button Blue flashing = Item 1 is in locate mode Off = UID LED is disabled Green = System health is good Off = System is off Amber = Enclosure requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 57
Fan module 2 (Drawer 1) Power supply 4 SAS port 1 connector SAS port 2 connector Secondary I/O module (Drawer 2) Fan module 2 (Drawer 2) Power supply 2 Rear panel LEDs and buttons Item 1 Description Status Power On/Standby button and system power LED Green = On Amber = Standby (auxiliary power - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 58
requires service check: I/O, fan and power supply LEDs, and AC power cables to power supplies. Off = Enclosure is functioning normally. UID button/LED (Drawer 2) Blue = UID LED is enabled from the UID button. Blue flashing = System is in hard drive locate mode or an enclosure firmware update is - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 59
Device bay ID numbers SAS and SATA hard drive LEDs Item 1 2 Description Fault/UID LED (amber/blue) Online LED (green) Component identification 59 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 60
for this drive and the controller has placed it offline. Replace the drive as soon as possible. A predictive failure alert has been received for this drive. Replace the drive as soon as possible. The drive is offline, a spare, or not configured as part of an array. Component identification - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 61
corresponds to a pressure minimum of 70 KPa. ‡ Maximum allowable altitude change rate is 457 m/min (1500 ft/min). Storage array specifications Specification Height Depth Width Weight (maximum) Weight (no drives installed) Value 22.10 cm (8.70 in) 89.12 cm (35.08 in) 44.70 cm (17.60 in) 145 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 62
abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility CPLD complex programmable logic device GSI global service indicator I/O input/output IML Integrated Management Log PIC peripheral interface controller SAS serial attached SCSI SATA serial ATA SES SCSI Enclosure Services SIM - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 63
33 IML (Integrated Management Log) 51 L LED, 7-segment display 57 LED, heartbeat 55, 57 LED, system fault 55, 57 LED, system power 57 LED, UID 55 LEDs 53, 57, 59 LEDs, fan 57 LEDs, front panel 55 LEDs, hard drive 59 LEDs, I/O module 57 LEDs, power supply 57 LEDs, rear panel 57 M management tools 51 - HP MDS600 | HP StorageWorks 600 Modular Disk System Maintenance and Service Guid - Page 64
SAS hard drive LEDs 59, 60 SAS/SATA LED combinations 60 SATA hard drive LEDs 59, 60 specifications 61 static electricity 23 system components 19, 53 U utilities 51 W warnings 23 Index 64
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HP StorageWorks 600 Modular Disk System
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 495106-009
December 2011
Edition: 9