HP ML350 HP ProLiant Servers Troubleshooting Guide - Page 13

Pre-diagnostic steps

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Page 13 highlights

Use this section for a complete list of the following messages: o ADU error messages (on page 90) o POST error messages and beep codes (on page 114) o Event list error messages (on page 155) o HP BladeSystem infrastructure error codes ("HP BladeSystem p-Class infrastructure error codes" on page 159) o Port 85 codes and iLO messages (on page 163) Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary information in the server documentation before removing, replacing, reseating, or modifying system components. IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the server you are troubleshooting. Refer to the server documentation for information on procedures, hardware options, software tools, and operating systems supported by the server. 1. Review the important safety information (on page 13). 2. Gather symptom information (on page 16). 3. Prepare the server for diagnosis (on page 16). 4. Use the Start diagnosis flowchart (on page 24) to begin the diagnostic process. Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Getting started 13

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Use this section for a complete list of the following messages:
n page
114
)
o
infrastructure error codes ("
HP BladeSystem p-Class infrastructure error codes
"
Port 85 codes and iLO messages (on page
163
)
Pre-diagnostic steps
o
ADU error messages (on page
90
)
o
POST error messages and beep codes (o
o
Event list error messages (on page
155
)
HP BladeSystem
on page
159
)
o
ver documentation before removing, replacing, reseating, or modifying
system components.
WARNING:
To avoid potential problems, ALWAYS read the warnings and cautionary
information in the ser
n
edures, hardware options, software tools, and operating systems supported by the
IMPORTANT:
This guide provides information for multiple servers. Some information may not
apply to the server you are troubleshooting. Refer to the server documentation for informatio
on proc
server.
1.
Review the important safety information (on page
13
).
Use the Start diagnosis flowchart (on page
24
) to begin the diagnostic process.
Important safety information
Familiarize yourself with the safety information in the following sections before troubleshooting the server.
2.
Gather symptom information (on page
16
).
3.
Prepare the server for diagnosis (on page
16
).
4.
Important Safety Information
document provided with the server.
Symbo
g symbols may be placed on equipment to indicate the presence of potentially hazardous
Important safety information
Before servicing this product, read the
ls on equipment
The followin
conditions.
ergy circuits or electric shock
his
enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of hazardous en
hazards. Refer all servicing to qualified personnel.
WARNING:
To reduce the risk of injury from electric shock hazards, do not open t
The area contains no
To reduce the risk of injury from electric shock hazards, do not open this
enclosure.
This symbol indicates the presence of electric shock hazards.
user or field serviceable parts. Do not open for any reason.
WARNING:
Getting started 13