HP ML350 HP ProLiant Servers Troubleshooting Guide - Page 165

Memory-related port 85 codes, Expansion board-related port 85 codes

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4. Replace the processor in socket 1. 5. Replace the processor board, if applicable. 6. Replace the system board. IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number through RBSU ("Re-entering the server serial number and product ID" on page 68). Memory-related port 85 codes Memory-related port 85 codes display in the format 4xh. IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step. To troubleshoot memory-related error codes: 1. Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action. 2. Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all: o Expansion boards o Processors, except the processor installed in socket 1 IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not function properly. o PPMs, except the PPM installed in slot 1 o DIMMs, except the first bank o Hard drives o Peripheral devices 3. Reseat the remaining memory boards, rebooting after each installation to isolate any failed memory boards, if applicable. 4. Replace the DIMMs with a remaining bank of memory. 5. Replace the memory board, if applicable. 6. Replace the system board. IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number through RBSU ("Re-entering the server serial number and product ID" on page 68). Expansion board-related port 85 codes Expansion board-related port 85 codes display in the format 6xh. IMPORTANT: Reboot the server after completing each numbered step. If the error condition continues, proceed with the next step. To troubleshoot expansion board-related error codes: Error messages 165

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4.
Replace the processor in socket 1.
5.
Replace the processor board, if applicable.
6.
eplace the system board.
R
IMPORTANT:
If replacing the system board or clearing NVRAM, you must re-enter the server
serial number through RBSU ("
Re-entering the server serial number and product ID
" on page
68
).
Memory-related port 85 codes
Memory-related port 85 codes display in the format 4xh.
IMPORTANT:
Reboot the server after completing each numbered step. If the error condition
continues, proceed with the next step.
To troubleshoot memory-related error codes:
1.
Check the memory LEDs for any identified errors or failed DIMMs, and take corrective action.
2.
Bring the server to base configuration by removing all components that are not required by the
server to complete POST. This process can include removing all:
o
Expansion boards
o
Processors, except the processor installed in socket 1
IMPORTANT:
Processor socket 1 and PPM slot 1 must be populated at all times or the server
does not function properly.
o
PPMs, except the PPM installed in slot 1
o
DIMMs, except the first bank
o
Hard drives
o
Peripheral devices
3.
Reseat the remaining memory boards, rebooting after each installation to isolate any failed memory
boards, if applicable.
4.
Replace the DIMMs with a remaining bank of memory.
5.
Replace the memory board, if applicable.
6.
Replace the system board.
IMPORTANT:
If replacing the system board or clearing NVRAM, you must re-enter the server
serial number through RBSU ("
Re-entering the server serial number and product ID
" on page
68
).
Expansion board-related port 85 codes
Expansion board-related port 85 codes display in the format 6xh.
IMPORTANT:
Reboot the server after completing each numbered step. If the error condition
continues, proceed with the next step.
To troubleshoot expansion board-related error codes:
Error messages 165