HP ML350 HP ProLiant Servers Troubleshooting Guide - Page 37

UPS p, roblems - battery replacement

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4. If running a redundant configuration, be sure that all of the power supplies in the system are the same. For a list of supported power supplies, see the server documentation on the HP website (http://www.hp.com/support). UPS problems UPS is not working properly Action: 1. Be sure the UPS batteries are charged to the proper level for operation. See the UPS documentation for details. 2. Be sure the UPS power switch is in the On position. See the UPS documentation for the location of the switch. 3. Be sure the UPS software is updated to the latest version. Use the Power Management software located on the Power Management CD. 4. Be sure the power cord is the correct type for the UPS and the country in which the server is located. See the UPS reference guide for specifications. 5. Be sure the line cord is connected. 6. Be sure each circuit breaker is in the On position, or replace the fuse if needed. If this occurs repeatedly, contact an authorized service provider. 7. Check the UPS LEDs to be sure a battery or site wiring problem has not occurred. See the UPS documentation. 8. If the UPS sleep mode is initiated, disable sleep mode for proper operation. The UPS sleep mode can be turned off through the configuration mode on the front panel. 9. Change the battery to be sure damage was not caused by excessive heat, particularly if a recent air conditioning outage has occurred. NOTE: The optimal operating temperature for UPS batteries is 25°C (77°F). For approximately every 8°C to 10°C (16°F to 18°F) average increase in ambient temperature above the optimal temperature, battery life is reduced by 50 percent. Low battery warning is displayed Action: 1. Plug the UPS into an AC grounded outlet for at least 24 hours to charge the batteries, and then test the batteries. Replace the batteries if necessary. 2. Be sure the alarm is set appropriately by changing the amount of time given before a low battery warning. Refer to the UPS documentation for instructions. One or more LEDs on the UPS is red Action: Refer to the UPS documentation for instructions regarding the specific LED to determine the cause of the error. Hardware problems 37

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4.
If running a red
same. For a list of su
undant configuration, be sure that all of the power supplies in the system are the
pported power supplies, see the server documentation on the HP website
p://www.hp.com/support
(
htt
).
UPS p
UPS is not
er level for operation. See the UPS documentation
itch is in the On position. See the UPS documentation for the location of
sure the UPS software is updated to the latest version. Use the Power Management software
cated.
If this occurs
blem has not occurred. See the UPS
de
tion mode on the front panel.
e was not caused by excessive heat, particularly if a recent air
NOTE:
The optimal operating temperature for UPS batteries is 25°C (77°F). For approximately
rease in ambient temperature above the optimal
roblems
working properly
Action
:
1.
Be sure the UPS batteries are charged to the prop
for details.
2.
Be sure the UPS power sw
the switch.
3.
Be
located on the Power Management CD.
4.
Be sure the power cord is the correct type for the UPS and the country in which the server is lo
See the UPS reference guide for specifications.
5.
Be sure the line cord is connected.
6.
Be sure each circuit breaker is in the On position, or replace the fuse if needed.
repeatedly, contact an authorized service provider.
7.
Check the UPS LEDs to be sure a battery or site wiring pro
documentation.
8.
If the UPS sleep mode is initiated, disable sleep mode for proper operation. The UPS sleep mo
can be turned off through the configura
9.
Change the battery to be sure damag
conditioning outage has occurred.
every 8°C to 10°C (16°F to 18°F) average inc
temperature, battery life is reduced by 50 percent.
g is displayed
ast 24 hours to charge the batteries, and then test
cessary.
ure the alarm is set appropriately by changing the amount of time given before a low battery
tructions.
ne or
o
tructions regarding the specific LED to determine the cause
or.
Low battery warnin
Action
:
1.
Plug the UPS into an AC grounded outlet for at le
the batteries. Replace the batteries if ne
2.
Be s
warning. Refer to the UPS documentation for ins
O
m
re LEDs on the UPS is red
Action
: Refer to the UPS documentation for ins
of the err
Hardware problems 37