HP ML350 HP ProLiant Servers Troubleshooting Guide - Page 51

Syste, m open circuits and short circuits

Page 51 highlights

o Broken, missing, or loose leader pin o Damaged cartridge seam o Usage in incorrect environment 5. Check if the Tape Error LED is flashing: a. Reload the suspect tape. If the Tape Error LED stops flashing, the problem has cleared. b. Load a new or known good tape. If the Tape Error LED stops flashing, the problem has cleared. c. Reload the suspect tape. If the Tape Error LED flashes, discard the suspect media as faulty. 6. Discard any media that has been used at temperatures greater than 45°C (113ºF) or less than 5ºC (41ºF). Graphics and video adapter problems General graphics and video adapter problems are occurring Action: • Use only cards listed as a supported option for the server. For a complete list of supported options, see the server documentation on the HP website (http://www.hp.com/support). • Be sure that the server has adequate power to support the video or graphic option. Some high- power adapters require specific cabling, fans, or power. For more information, see the documentation that ships with the option, or see the server documentation on the HP website (http://www.hp.com/support). • Be sure the adapter is seated properly. System open circuits and short circuits Action: CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. 1. Check the server LEDs to see if any statuses indicate the source of the problem. For LED information, refer to the server documentation. 2. Remove all power sources to the server. 3. Be sure no loose connections (on page 17) exist in the area. 4. Be sure each component in the area is working. Refer to the section for each component in this guide. If you cannot determine the problem by checking the specific area, perform each of the following actions. Restart the server after each action to see if the problem has been corrected. • Reseat all I/O expansion boards. • Be sure no loose connections (on page 17) exist in the rest of the server, particularly with the cables that connect to the system board. • Be sure no foreign material exists, such as screws, bits, or slot bracket blanks, that may be short circuiting components. Hardware problems 51

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o
Broken, missing, or loose leader pin
o
Damaged cartridge seam
shing, the problem has cleared.
b.
nown good tape. If the Tape Error LED stops flashing, the problem has cleared.
c.
6.
113ºF) or less than 5ºC
ms
Genera
r
dapter problems are occurring
omplete list of supported options,
m/support
o
Usage in incorrect environment
5.
Check if the Tape Error LED is flashing:
a.
Reload the suspect tape. If the Tape Error LED stops fla
Load a new or k
Reload the suspect tape. If the Tape Error LED flashes, discard the suspect media as faulty.
Discard any media that has been used at temperatures greater than 45°C (
(41ºF).
Graphics and video adapter proble
l g aphics and video a
Action:
server. For a c
Use only cards listed as a supported option for the
see the server documentation on the HP website (
).
uate power to support the video or graphic option. Some high-
cabling, fans, or power. For more information, see the
umentation that ships with the option, or see the server documentation on the HP website
Be sure that the server has adeq
power adapters require specific
doc
(
).
Be sure the adapter is seated properly.
Syste
Action
:
m open circuits and short circuits
CAUTION:
Do not operate the server for long periods with the access panel open or removed.
that can
rmal damage.
Operating the server in this manner results in improper airflow and improper cooling
lead to the
1.
Check the server LEDs to see if
refer to the server documentatio
any statuses indicate the source of the problem. For LED information,
n.
ove all power sources to the server.
4.
ent in the area is working. Refer to the section for each component in this
If you
mine the problem by checking the specific area, perform each of the following actions.
ta
on page
17
) exist in the rest of the server, particularly with the cables
that connect to the system board.
Be sure no foreign material exists, such as screws, bits, or slot bracket blanks, that may be short
circuiting components.
2.
Rem
3.
Be sure no loose connections (on page
17
) exist in the area.
Be sure each compon
guide.
cannot deter
Res
rt the server after each action to see if the problem has been corrected.
Reseat all I/O expansion boards.
Be sure no loose connections (
Hardware problems 51