HP ML350 HP ProLiant Servers Troubleshooting Guide - Page 97

Description, Action, ription

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Drive Monitoring Features Are Unobtainable Description: ADU is unable to get monitor and performance data due to a fatal command problem (such as drive time-out), or is unable to get data due to these features not being supported on the controller. Action: Check for other errors such as time-outs. If no other errors occur, upgrade the firmware to a version that supports monitor and performance, if desired. Drive Monitoring is NOT Enabled for SCSI Port X Drive ID Y Description: The monitor and performance features have not been enabled on this drive. Action: Run the server setup utility to initialize the monitor and performance features. Drive Time-Out Occurred on Physical Drive Bay X Description: ADU issued a command to a physical drive and the command was never acknowledged. Action: The drive or cable may be bad. Check the other error messages on the Diagnostics screen to determine resolution. Drive X Indicates Position Y Description: Message indicates a designated physical drive, which seems to be scrambled or in a drive bay other than the one for which it was originally configured. Action: 1. Examine the graphical drive representation on ADU to determine proper drive locations. 2. Power down the server. 3. Remove drive X and place it in drive position Y. 4. Rearrange the drives according to the ADU instructions. Duplicate Write Memory Error Description: Data cannot be written to the array accelerator board in duplicate due to the detection of parity errors. This is not a data-loss situation. Action: Replace the array accelerator board. Error Occurred Reading RIS Copy from SCSI Port X Drive ID Description: An error occurred while ADU was trying to read the RIS from this drive. Action: HP stores the hard drive configuration information in the RIS. If multiple errors occur, the drive may need to be replaced. FYI: Drive (Bay) X is Third-Party Supplied Description: Third-party supplied the installed drive. Action: If problems exist with this drive, replace it with a supported drive. Error messages 97

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Drive Monitoring Features Are Unobtainable
res not being supported on the controller.
heck for other errors such as time-outs. If no other errors occur, upgrade the firmware to a
nce, if desired.
Drive Monitoring is NOT Enabled
Y
Desc
nitor and performance features have not been enabled on this drive.
Drive T
Description
knowledged.
on the Diagnostics screen to
Drive X
ich seems to be scrambled or in a drive
Duplicate Write Memory Error
in duplicate due to the detection of
Error Occurred Reading RIS Copy from SCSI Port X Driv
drive.
ccur, the drive may
party supplied the installed drive.
Action
: If problems exist with this drive, replace it with a supported drive.
Description
: ADU is unable to get monitor and performance data due to a fatal command problem (such
as drive time-out), or is unable to get data due to these featu
Action
: C
version that supports monitor and performa
for SCSI Port X Drive ID
ription
: The mo
Action
: Run the server setup utility to initialize the monitor and performance features.
ime-Out Occurred on Physical Drive Bay X
: ADU issued a command to a physical drive and the command was never ac
Action
: The drive or cable may be bad. Check the other error messages
determine resolution.
Indicates Position Y
Description
: Message indicates a designated physical drive, wh
bay other than the one for which it was originally configured.
Action
:
1.
Examine the graphical drive representation on ADU to determine proper drive locations.
2.
Power down the server.
3.
Remove drive
X
and place it in drive position
Y
.
4.
Rearrange the drives according to the ADU instructions.
Description
: Data cannot be written to the array accelerator board
parity errors. This is not a data-loss situation.
Action
: Replace the array accelerator board.
e ID
Description
: An error occurred while ADU was trying to read the RIS from this
Action
: HP stores the hard drive configuration information in the RIS. If multiple errors o
need to be replaced.
FYI: Drive (Bay) X is Third-Party Supplied
Description
: Third-
Error messages 97