HP MSA2312i HP MSA Software Tools User Guide (635663-001, November 2011)
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- HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 1
User Guide Abstract This document provides overviews, installation instructions, and operational information for the following HP Modular Smart Array (MSA) software tools: • HP P2000/MSA2000 Modular Smart Array Software Support/Documentation DVD • HP MSA Device Discovery Tool • HP P2000 MSA Firmware - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 2
of Microsoft Corporation. Revision History Revision #1 October 2011 Initial release, with chapters for the HP MSA Support Software/Documentation DVD, HP MSA Device Discovery Tool, HP MSA Firmware Update Tool, HP MSA Performance Tool, and HP P2000 Software Plug-in for VMware VAAI vSphere - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 3
MSA system...7 Obtaining user documents...7 Obtaining drivers...7 Obtaining firmware...7 Obtaining and running software tools 8 Registering the MSA and getting service 8 2 HP MSA Device Discovery Tool 9 Installing the tool...9 Accessing the tool...9 Getting Started...9 Configuring the tool...10 - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 4
47 Available command line switches Support and other resources 56 Contacting HP...56 Typographic conventions...56 A Installation instructions for Smart Components 57 Installing a Smart Component from the HP MSA Software Support/Documentation DVD 57 Installing a Smart Component from a downloaded - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 5
Array (MSA2000 G2), and HP 2000 Modular Smart Array (MSA2000) products. This DVD contains a common Windows/Linux navigation HTML framework to provide a common user experience. The DVD interface includes several tabs to organize provided listings of end-user documents, device drivers, firmware, and - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 6
instructions, user guides, and reference manuals ("Obtaining user documents" (page 7)) • Software-Software downloads, including hardware drivers and Microsoft hotfixes ("Obtaining drivers" (page 7)) • Firmware-MSA array controller enclosure and drive enclosure firmware ("Obtaining firmware - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 7
port IP properties on the controller enclosure. (Click the link in the checklist or see the MSA user guide.) i. Configure the array and its storage, including updating firmware on components and configuring the drives. (See the MSA user guide.) Obtaining user documents The Documents tab provides - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 8
Tool • HP P2000 MSA Firmware Update Tool • HP P2000 MSA Performance Tool Registering the MSA and getting service The Service tab provides links to the following service-related options: • Product registration • Warranty • Support • Services • Subscriber's Choice • Learning center 8 HP P2000/MSA2000 - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 9
MSA2000 and MSA2000 G2) • HP P2000 Modular Smart Array Systems (P2000 G3) Information is displayed for systems that are across a network, in the local subnet, and directly attached. Installing the tool This software tool is delivered as a Smart Component on the HP MSA Software Support "Configuring - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 10
Configuring the tool In the initial display window, select one of the following options to control to the Abort button.) • To update the display, click Refresh. • Default save location in Windows environments: \hp\msa\ MSALogs\ • Default save location in Linux environments: /var/log/hp - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 11
Configuring updated based hp/msa/msalogs NOTE: This generates the same report as File>Save, but the default filename differs and the file is automatically opened. Launch Telnet-Launches a Telnet session on the device selected in the Discovered devices navigation tree. (If this option is not supported - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 12
and enable this service under Control Panel > Administrative Tools > Services. Help menu The following options are available in the Help menu: Help-Displays the MSA Device Discovery Tool online help. About-Displays a pop-up window with MSA Device Discovery Tool version information. 12 HP MSA Device - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 13
arrays from a single interface. The Firmware Update Tool examines installed firmware versions on discovered MSA-family arrays and locates available firmware updates and advisories on HP websites. Per user direction, the tool then downloads and installs the updates on selected arrays. In addition to - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 14
the firmware catalog or downloading firmware for later installation" (page 17)) • Advisories-Lists active customer advisories ("Viewing advisories" (page 19)) Directly under the HP P2000 MSA Firmware Update Tool banner, the following menus are provided: • Settings-Parameter fields ("Configuring the - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 15
a specific username and password that the Firmware Update Tool uses to access arrays. (Credentials must be Manage-level or higher.) Proxy Settings-Network proxy settings for accessing the Internet • Use defaults (Default)-Select this radio button for the system to use a default configuration. • Use - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 16
updating firmware The Arrays tab lists the HP P2000 MSA and MSA2000 arrays in the network and provides an easy method to update firmware on those arrays. The following actions can be performed in the Arrays tab: • To update firmware of Discovered Arrays: System Name-User-defined name assigned to the - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 17
in the array. The firmware version installed on controller A is on the first line; the version installed on controller B is on the second line. Latest Web Updates-Most recent firmware available on the hp.com website NOTE: To display all firmware versions available for download, select the Show All - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 18
on the system Details-Clickable button to access more information about the firmware Type-File type of the download (Raw Firmware, Windows Smart Component, or Linux Smart Component) Supported Devices-List of MSA devices on which this firmware can be installed 18 HP P2000 MSA Firmware Update Tool - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 19
the Advisories tab: • To limit or control the display, expand the Filter By: drop HP recommends updating to this firmware version at the earliest convenience. Critical HP recommends updating to this firmware version as soon as possible. Optional Up-to-date HP recommends updating to this firmware - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 20
displaying the following information about the tool: Version-Version number assigned to the software release Release Date-Date the software was released to the HP website Viewing online help The help icon opens the HP P2000 MSA Firmware Update Tool Online Help. Detailed screen and field definitions - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 21
locates and displays configuration and performance information for all HP P2000 G3 MSA MSA arrays: • HP P2000 G3 Fibre Channel Modular Smart Array Controller (P2000 G3 FC MSA Controller) • HP P2000 G3 Fibre Channel/iSCSI Modular Smart Array Controller (P2000 G3 FC/iSCSI MSA Controller) • HP P2000 G3 - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 22
for collection schedules ("Collecting performance data" (page 25)) Directly under the HP P2000 MSA Performance Tool banner, the following menus are provided: • Settings-Parameters for device discovery ("Configuring the tool" (page 23)) • Legend-Icon descriptions ("Viewing icon definitions" (page - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 23
that was assigned to the array when shipped from the factory. ◦ Default username: monitor ◦ Default password: !monitor • Use credentials specified below-Select this radio button to enter the MSA CLI user name and password for the tool to use. (Monitor-level credentials are sufficient for this - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 24
. This field is interactive: • Hover the mouse over the icon to find out more information about the problem. • Click the icon to open a pop-up window and correct the problem. The most common problem is the need to enter a valid username and password for that array. 24 HP P2000 MSA Performance Tool - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 25
tab: Collection Name-User defined name for the collection • Collection Description-Expanded field to enter a description of the collection • Sample Rate-How often to gather performance information. Enter a number and then, in the drop-down menu, select from Minutes or Hours. (The default is to Run - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 26
tree of all discovered arrays • Configuration Summary-A table of basic system see "Obtaining and viewing a sample of configuration settings and performance statistics" (page 27). the Discovered Arrays list in the left pane. • To update the tables with the latest information, click Refresh. • To - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 27
for the selected array, click View Config. A pop-up window presents a separate table for the controllers, host ports, vdisks, volumes, and disks in the array. Each table includes configuration, performance, and health status details. • To view or print performance data in a previously obtained - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 28
(page 28). a. Select Statistics Group (controllers, host ports, vdisks, volumes, or disks) b. Select Objects (specific controllers, host-ports, vdisks, volumes, or (controllers, host-ports, vdisks, volumes, or drives). Minimum required P2000 G3 MSA controller firmware version is indicated. 28 HP - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 29
3 Graphing metrics for controllers Controller group metrics IOPs (Read,Write,Total) nl . nl Bytes per second (Read,Write,Total) nl . nl Average IO Size (Read,Write,Total) nl . nl Cache Hit Ratio (Read, Write) Controller individual metrics Available with P2000 G3 MSA firmware version CPU Load - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 30
) Host-port individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read operations per second, calculated over the interval since this statistic was last last requested. Queue Depth-Number of pending I/O operations currently being serviced. 30 HP P2000 MSA Performance Tool - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 31
Size (Read,Write,Total) vdisk individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read operations per second, calculated over the interval since this statistic was last requested. Write IOPs-Write operations per second, calculated over the interval since this statistic was - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 32
volume, the number of times the block written to is found in cache. Write Cache Misses-For the controller that owns the volume, the number of times the block written to is not found in cache. Write Cache Hit Ratio (%)-Percent of writes served from cache since last counter reset. 32 HP P2000 MSA - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 33
firmware version Read IOPs-Read operations per second, calculated over the interval since this statistic was last requested. Write IOPs- Number of pending I/O operations currently being serviced. Smart Count Port 1-Number of SMART events recorded. TS200 or later IO Timeout Count Port 1-Number - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 34
firmware version not respond. Spinup Retry Count Port 2-Number of attempts by the storage system to spin up the disk. Number of Media Errors Port 2-Number Array has a critical problem that needs to be Icon Name Description Password Unknown A management HP P2000 MSA Performance Tool - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 35
opens a window, displaying the following information about the tool: Version-Version number assigned to the software release Release Date-Date the software was released to the HP website Viewing online help The help icon opens the HP P2000 MSA Performance Tool Online Help. Detailed screen and field - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 36
Software Tools User Guide, available on the HP Manuals website: http://www.hp.com/support/manuals. HP P2000 G3 MSA Systems controller firmware TS230 enables VAAI for the following HP P2000 G3 MSA systems: • HP P2000 G3 1GbE iSCSI MSA Systems • HP P2000 G3 10GbE iSCSI MSA Systems • HP P2000 G3 Fibre - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 37
HP P2000 G3 MSA System Controller Firmware TS230 or later. For information about updating P2000 G3 MSA System firmware, see the HP P2000 G3 iSCSI MSA System User Guide, available on the HP Manuals website: http://www.hp.com/ support/manuals ESX Server Configuration Guide. 3. Install the HP P2000 VAAI - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 38
in. Automated installation steps include: a. Installing the HP VAAI plug-in driver (hp_vaaip_p2000) on the target VMware host. b. Adding VIB details to the target VMware host. c. Creating VAAI claim rules. d. Loading and executing VAAI claim rules. 5. Restarting the target VMware host. 6. Taking the - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 39
://www.hp.com/support/downloads. b. Navigate through the display to locate and then download the HP P2000 Software Plug-in for VMware VAAI to a temporary folder on the server. (Example folder location: /root/ vaaip) 2. Install the VAAI Plug-in. From the ESX service console, enter a command using - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 40
is hosted by a non-supported VAAI Array (such as the MSA2000 G1 or MSA2000 G2) The array volume is hosted by a supported VAAI array (such as the HP P2000 G3) and all three VAAI commands completed successfully. The array volume is hosted by a supported VAAI array (such as the HP P2000 G3), but all - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 41
is hosted by a non-supported VAAI Array (such as the MSA2000 G1 or MSA2000 G2) The array volume is hosted by a supported VAAI array (such as the HP P2000 G3) and all three VAAI commands completed successfully. The array volume is hosted by a supported VAAI array (such as the HP P2000 G3), but all - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 42
the HP Support Downloads website at http://www.hp.com/support/downloads. b. Locate the HP P2000 Software Plug-in for VMware VAAI and then download it the navigation bar. c. In the Solutions and Applications pane, click the Update Manager icon to start VUM. NOTE: If the Solutions and Applications - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 43
Finish to complete the task and return to the Baselines and Groups tab. The HP P2000 Baseline should now be listed in the left pane. Importing the VAAI Plug in hosts that you want to stage. 4. Click the Update Manager tab. VUM automatically evaluates the software recipe compliance for all ESX/ESXi - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 44
. Select the HP P2000 Baseline entry click the DataCenter icon and select Scan for Updates. When prompted, ensure that Patches and Extensions Configuration tab, expand the IP Address or host name for the patch store drop-down box, and select the vCenter Management Server. 2. Restart the VUM service - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 45
Description The array volume is hosted by a non-supported VAAI Array (such as the MSA2000 G1 or MSA2000 G2) For ESX/ESXi 4.1: The array volume is hosted by a supported VAAI array (such as the HP P2000 G3) and all three VAAI commands completed successfully. nl For ESXi 5.0: The array volume - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 46
Uninstalling the VAAI Plug-in Procedures vary, depending on user preference and environment: • "Uninstalling VAAI Plug-in using the a command using the following syntax: $host# esxupdate remove -b VAAI_Plug_In_Bulletin_Name --maintenancemode 4. Restart the host. 5. Exit maintenance mode. 46 HP P2000 - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 47
Table 15 Command line switches Supported VAAI Plug-in Logging Use Cases showFncName logLevel value value testLog value View only the default level of log messages. 0 0 0 View complete example listing of all supported log messages. 0 0 1 View the VAAI capabilities detected for each HP MSA - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 48
unclaiming device naa.xxaxx 0 2 INFO Unregistering logging. 0 3 INFO VAAI commands supported: , , on device: naa. 13 DEBUG FOUND UNRECOGNIZED HP model.... 3 14 FAILURE FAILURE with No VAAI support 3 vmk_ScsiCreateCommand ( ) for HP P2000 Arrays. 15 - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 49
, VAAI will not use Hardware Assisted Locking. 21 SYSTEM Out of memory claiming device: No VAAI support 0 ERROR naa.xxaxx for this device. 22 SYSTEM Out of memory allocating SCSI No VAAI support 0 ERROR command. for this device. 23 I/O ERROR Inquiry to device naa.xxxx No VAAI - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 50
HP MSA2000 VAAI will not Upgrade to 3 G1/G2 use Hardware. P2000 G3 or above. 37 DEBUG HPSWD Log Level:nn Acceleration. 3 Token Y or N nn pp xxaxx Meaning for actual content A single character of: 'Y ' or 'N' A base 10 number VMware process thread ID An alpha numeric GUID string 50 HP - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 51
product string The device firmware string A hexadecimal general supported P2000 volume is found (unsuccessful claim rule) vmkernel: 7:02:36:43.515 cpu7:4116)HP_VAAIP_P2000: MsgID: 12: mfg:[HP ] model:[P2000 G3 iSCSI 4116) HP_vaaip_P2000: MsgID: 3: VAAI commands supported: Block Zeroing, ATS and Copy - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 52
VAAI ATS supported P2000 volume CDB10: 93 00 00 00 00 00 vmkCmd.status (H-D-P): Example copy command log entries vmkernel: 7:02:48:10.253 cpu6:4224)HP_VAAIP_P2000: srcLba:[199045248 MB Display Name: iSCSI Disk (naa.60a98000486e5467535a5361486f7439) HP P2000 Software Plug-in for VMware VAAI vSphere - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 53
Support status Viewing filter rules When using the automated script (hpmsa.pl): c:\>hpmsa.pl --server Host_IP_Address --username User_Name --password 65435 file vendor VMW_VAAIP_LHN Matches vendor=HP model=P2000 vendor=HP model=P2000 vendor=EMC model=SYMMETRIX OS native test tool commands 53 - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 54
using vCLI/vMA (esxcli): c:\>esxcli --server Host_IP_Address --username User_Name --password Account_Password corestorage device list When using OS Native Tools (esxcli): $host# esxcli corestorage device list naa.600c0ff000da02c90000000000000000 Display Name: HP Fibre Channel Enclosure Svc Dev (naa - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 55
c:\>esxcli --server Host_IP_Address --username User_Name --password Account_Password vaai device list When using OS Native Tools (esxcli): $host# esxcli vaai device list naa.600c0ff00010e1cbc7523f4d01000000 Device Display Name: HP iSCSI Disk (naa.600c0ff00010e1cbc7523f4d01000000) VAAI Plugin Name - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 56
Contacting HP For worldwide technical support information, see the HP support website at http://www.hp.com/ support. Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 57
Tool • HP P2000 MSA Firmware Update Tool • HP P2000 MSA Performance Tool Installing a Smart Component from the HP MSA Software Support/Documentation DVD 1. Insert the HP MSA Software Support/Documentation DVD in the DVD-ROM drive of the server. 2. Read and agree to the HP End User License Agreement - HP MSA2312i | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 58
downloaded package. b. Untar the software package using tar or an equivalent tool. c. Determine if the software tool is already installed and note its version. Enter a command the -Uvh option in the command as follows: rpm -Uvh [RPM_Name--nodeps] 58 Installation instructions for Smart Components
HP MSA Software Tools User Guide
Abstract
This document provides overviews, installation instructions, and operational information for the following HP Modular Smart
Array (MSA) software tools:
•
HP P2000/MSA2000 Modular Smart Array Software Support/Documentation DVD
•
HP MSA Device Discovery Tool
•
HP P2000 MSA Firmware Update Tool
•
HP P2000 MSA Performance Tool
•
HP P2000 Software Plug-in for VMware VAAI vSphere
HP Part Number: 635663-001
Published: October 2011
Edition: 1