HP MSA2324sa HP MSA Software Tools User Guide (635663-001, November 2011)
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- HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 1
User Guide Abstract This document provides overviews, installation instructions, and operational information for the following HP Modular Smart Array (MSA) software tools: • HP P2000/MSA2000 Modular Smart Array Software Support/Documentation DVD • HP MSA Device Discovery Tool • HP P2000 MSA Firmware - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 2
of Microsoft Corporation. Revision History Revision #1 October 2011 Initial release, with chapters for the HP MSA Support Software/Documentation DVD, HP MSA Device Discovery Tool, HP MSA Firmware Update Tool, HP MSA Performance Tool, and HP P2000 Software Plug-in for VMware VAAI vSphere - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 3
arrays and updating firmware 16 Viewing the firmware catalog or downloading firmware for later installation 17 Viewing advisories...19 Viewing logs...19 Viewing icon definitions...19 Viewing Firmware Update Tool version information 20 Viewing online help...20 4 HP P2000 MSA Performance - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 4
35 5 HP P2000 Software Plug-in for VMware VAAI vSphere 36 System prerequisites...36 Enabling vStorage API for Array Integration (VAAI 37 Installing the VAAI Plug-in...38 Installation overview...38 Installing the HP MSA VAAI Plug-in using ESX host console utilities 39 Installing the HP VAAI Plug - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 5
1 HP P2000/MSA2000 Software Support / Documentation DVD The HP P2000/MSA2000 Software Support / Documentation DVD provides deployment and maintenance support for HP P2000 G3 Modular Smart Array (P2000), HP 2000 G2 Modular Smart Array (MSA2000 G2), and HP 2000 Modular Smart Array (MSA2000) products. - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 6
• Firmware-MSA array controller enclosure and drive enclosure firmware ("Obtaining firmware" (page 7)) • Tools-Software tools, including the HP MSA Device Discovery Tool, HP P2000 MSA Firmware Update Tool, and HP P2000 MSA Performance Tool ("Obtaining and running software tools" (page 8)) • Service - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 7
MSA user guide.) g. Connect to remote management hosts. (See the MSA user guide.) h. Obtain IP values and set management port IP properties on the controller enclosure. (Click the link in the checklist or see the MSA user guide.) i. Configure the array and its storage, including updating firmware - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 8
Tool • HP P2000 MSA Firmware Update Tool • HP P2000 MSA Performance Tool Registering the MSA and getting service The Service tab provides links to the following service-related options: • Product registration • Warranty • Support • Services • Subscriber's Choice • Learning center 8 HP P2000/MSA2000 - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 9
Smart Array (MSA2000 and MSA2000 G2) • HP P2000 Modular Smart Array Systems (P2000 G3) Information is displayed for systems that are across a network, in the local subnet, and directly attached. Installing the tool This software tool is delivered as a Smart Component on the HP MSA Software Support - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 10
may bring up a menu of available actions, such as Launch Storage Management Utility, Launch Telnet, or Launch FTP, Start Log Collection and Stop • Default save location in Windows environments: \hp\msa\ MSALogs\ • Default save location in Linux environments: /var/log/hp/msa/msalogs - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 11
the default location is one of the following: • In Windows environments: \hp\msa\MSALogs\ • In Linux environments: /var/log/hp/msa/msalogs the Storage Management Utility (SMU) on the device selected in the Discovered devices navigation tree. If this option is not supported on the - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 12
this service under Control Panel > Administrative Tools > Services. Help menu The following options are available in the Help menu: Help-Displays the MSA Device Discovery Tool online help. About-Displays a pop-up window with MSA Device Discovery Tool version information. 12 HP MSA Device Discovery - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 13
to the latest firmware enhancements and fixes. The Firmware Update Tool locates and displays information about the following MSA arrays: • HP P2000 G3 Modular Smart Array Systems (P2000 G3 MSA) • HP 2000 G2 Modular Smart Array (MSA2000 G2) • HP 2000 Modular Smart Array (MSA2000) Information can be - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 14
Arrays-Lists discovered arrays, with the ability to initiate firmware updates ("Discovering arrays and updating firmware" (page 16)) • Firmware-Lists available firmware on hp.com, including firmware " (page 19)) Directly under the HP P2000 MSA Firmware Update Tool banner, the following menus are - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 15
this radio button to enter a specific username and password that the Firmware Update Tool uses to access arrays. (Credentials must be Manage-level or higher.) Proxy Settings-Network proxy settings for accessing the Internet • Use defaults (Default)-Select this radio button for the system to use - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 16
Discovering arrays and updating firmware The Arrays tab lists the HP P2000 MSA and MSA2000 arrays in the network and provides an easy method to update firmware on those arrays. The following actions can be performed in the Arrays tab: • To update firmware on arrays in the table, select the check box - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 17
listed, only one controller is installed in the array OR two controllers are installed, but only one of the controllers is accessible from the host on which the tool is running. This field is interactive: • Click the IP address to access the Storage Management Utility (SMU) of that array. • If a is - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 18
control the display, expand the Filter By: drop-down menus. Filter options include Supported firmware Type-File type of the download (Raw Firmware, Windows Smart Component, or Linux Smart Component) Supported Devices-List of MSA devices on which this firmware can be installed 18 HP P2000 MSA Firmware - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 19
control the problem that needs to be addressed immediately. Degraded One or more components have failed, but the array is still functioning. Unknown Management information about the array cannot be obtained. Table 2 Firmware upgrade recommendation icons Icon Name Description Recommended HP - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 20
about the tool: Version-Version number assigned to the software release Release Date-Date the software was released to the HP website Viewing online help The help icon opens the HP P2000 MSA Firmware Update Tool Online Help. Detailed screen and field definitions and use suggestions are included. 20 - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 21
iSCSI MSA Controller) • HP P2000 G3 1GbE iSCSI MSA Array System Controller (P2000 G3 1GbE iSCSI MSA Controller) Installing the tool This software tool is delivered as a Smart Component on the HP MSA Software Support/Documentation DVD or on the HP website. For details, see "Installation instructions - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 22
List of discovered arrays ("Discovering arrays" (page 23)) • Performance-Tables and graphs of collected performance metrics ("Viewing performance data" (page 25)) • Schedule-Parameters for collection schedules ("Collecting performance data" (page 25)) Directly under the HP P2000 MSA Performance Tool - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 23
to the array when shipped from the factory. The default value is "public." • Use SNMP settings specified below-Select this radio button to enter the Read Community String value. Discovering arrays The Arrays tab provides a listing of all previously discovered HP P2000 G3 MSA arrays. Configuring the - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 24
array. This field is interactive: • Hover the mouse over the icon to find out more information about the problem. • Click the icon to open a pop-up window and correct the problem. The most common problem is the need to enter a valid username and password for that array. 24 HP P2000 MSA Performance - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 25
, only one controller is installed in the array OR two controllers are installed, but only one of the controllers is accessible from the host on which the tool is running. This field is interactive: • Click the IP address to access the Storage Management Utility (SMU) of that array. Collection Count - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 26
of the Performance tab display: • To view performance information for a different array, select an array from the Discovered Arrays list in the left pane. • To update the tables with the latest information Task Scheduler to view running collections, click View Tasks. 26 HP P2000 MSA Performance Tool - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 27
basic performance data in the previously obtained sample for the selected array, click View Config. A pop-up window presents a separate table for the controllers, host ports, vdisks, volumes, and disks in the array. Each table includes configuration, performance, and health status details. • To view - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 28
of the collection. Graphing metrics The following tables list all metrics available for graphing, based on the statistics group chosen (controllers, host-ports, vdisks, volumes, or drives). Minimum required P2000 G3 MSA controller firmware version is indicated. 28 HP P2000 MSA Performance Tool - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 29
per second (Read,Write,Total) nl . nl Average IO Size (Read,Write,Total) nl . nl Cache Hit Ratio (Read, Write) Controller individual metrics Available with P2000 G3 MSA firmware version CPU Load (%)-Percentage of time the CPU is busy, from 0-100. Write Cache Used (%)-Percentage of write cache in - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 30
nl Average IO Size (Read,Write,Total) Host-port individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read operations per second, calculated over the interval since this statistic Depth-Number of pending I/O operations currently being serviced. 30 HP P2000 MSA Performance Tool - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 31
nl . nl Bytes per second (Read,Write,Total) nl . nl Average IO Size (Read,Write,Total) vdisk individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read operations per second, calculated over the interval since this statistic was last requested. Write IOPs-Write operations per - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 32
individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read Cache Hits-For the controller that owns the volume, the number Read Cache Misses-For the controller that owns the volume, -For the controller that owns the volume, the number Cache Misses-For the controller that owns the volume - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 33
Total) Drive individual metrics Available with P2000 G3 MSA firmware version Read IOPs-Read operations per of pending I/O operations currently being serviced. Smart Count Port 1-Number of Spinup Retry Count Port 1-Number of attempts by the storage system to spin up the disk. Number of Media - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 34
obtained information is available for display. Offline The management connection to the array is no longer available and the tool cannot collect performance data until the connection is reestablished. Previously obtained information is available for display. 34 HP P2000 MSA Performance Tool - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 35
: Version-Version number assigned to the software release Release Date-Date the software was released to the HP website Viewing online help The help icon opens the HP P2000 MSA Performance Tool Online Help. Detailed screen and field definitions and use suggestions are included. Viewing Performance - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 36
HP MSA Software Tools User Guide, available on the HP Manuals website: http://www.hp.com/support/manuals. HP P2000 G3 MSA Systems controller firmware TS230 enables VAAI for the following HP P2000 G3 MSA systems: • HP P2000 G3 1GbE iSCSI MSA Systems • HP P2000 G3 10GbE iSCSI MSA Systems • HP P2000 - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 37
do the following: 1. Install HP P2000 G3 MSA System Controller Firmware TS230 or later. For information about updating P2000 G3 MSA System firmware, see the HP P2000 G3 iSCSI MSA System User Guide, available on the HP Manuals website: http://www.hp.com/ support/manuals. 2. Enable the primitives from - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 38
on user preference and environment, choose one of the following three methods to install the HP P2000 VAAI Plug-in: • "Installing the HP MSA VAAI Plug-in using ESX host console utilities" (page 39) • "Installing the HP VAAI Plug-in using vCLI/vMA" (page 40) • "Installing the VAAI Plug-in using VUM - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 39
VAAI 5001 VAAI 5001 Class runtime file Type vendor vendor Plugin VMW_VAAIP_HPMSA VMW_VAAIP_HPMSA Matches vendor=HP model=P2000 vendor=HP model=P2000 b. Check for claimed storage devices. Using the service console, enter: esxcli vaai device list The return display will be similar to the - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 40
Supported Not supported Description The array volume is hosted by a non-supported VAAI Array (such as the MSA2000 G1 or MSA2000 G2) The array volume is hosted by a supported VAAI array (such as the HP P2000 Host_IP_Address --username User_Name --password Account_Password --bundle hp_vaaip_p2000-xxx - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 41
Possible VAAI device status values Value Unknown Supported Not supported Description The array volume is hosted by a non-supported VAAI Array (such as the MSA2000 G1 or MSA2000 G2) The array volume is hosted by a supported VAAI array (such as the HP P2000 G3) and all three VAAI commands completed - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 42
client installed: a. Go to the HP Support Downloads website at http://www.hp.com/support/downloads. b. Locate the HP P2000 Software Plug-in for VMware VAAI bar. c. In the Solutions and Applications pane, click the Update Manager icon to start VUM. NOTE: If the Solutions and Applications pane - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 43
Finish to complete the task and return to the Baselines and Groups tab. The HP P2000 Baseline should now be listed in the left pane. Importing the VAAI Plug in want to stage. 4. Click the Update Manager tab. VUM automatically evaluates the software recipe compliance for all ESX/ESXi Hosts. - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 44
to open the Attach Baseline or Group dialog window. Select the HP P2000 Baseline entry, and then click Attach. 6. To ensure that the for the patch store drop-down box, and select the vCenter Management Server. 2. Restart the VUM service 8. Complete the installation: a. Click Remediate to open the - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 45
NOTE: For HP P2000 VAAI Plug-in version 2.0, the VAAI device status values of "Supported" is displayed for each P2000 G3 storage volume, even if the HP P2000 VAAI Plug-in has not been installed. The reason for this is because both the ESXi 5.0 storage stack and P2000 G3 MSA Array firmware TS230 have - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 46
the following syntax: c:\>hpmsa.pl --server Host_IP_Address --username User_Name --password Account_Password --query 3. Uninstall the VAAI Plug-in. Enter a VAAI_Plug_In_Bulletin_Name --maintenancemode 4. Restart the host. 5. Exit maintenance mode. 46 HP P2000 Software Plug-in for VMware VAAI vSphere - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 47
these switches via the following command: vmkload_mod -s hp-vaaip-p2000 vmkload_mod module information input file: /usr/lib/ default level of log messages. 0 0 0 View complete example listing of all supported log messages. 0 0 1 View the VAAI capabilities detected for each HP MSA storage - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 48
mfg:[cccc] 3 model:[cccccccccccccccc] rev:[cccc] 13 DEBUG FOUND UNRECOGNIZED HP model.... 3 14 FAILURE FAILURE with No VAAI support 3 vmk_ScsiCreateCommand ( ) for HP P2000 Arrays. 15 DEBUG Logging for more debug CDB 3 content. 48 HP P2000 Software Plug-in for VMware VAAI vSphere - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 49
VAAI will not use Hardware Assisted Locking. 20 ERROR vmk_SgInit(setData)=0xXX Reduced Array 0 Acceleration, VAAI will not use Hardware Assisted Locking. 21 SYSTEM Out of memory claiming device: No VAAI support 0 ERROR naa.xxaxx for this device. 22 SYSTEM Out of memory allocating - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 50
Mode Sense to device naa.xxaxx No VAAI support Please upgrade 0 failed. for this FW to enable device. VAAI support. 35 DEBUG FOUND non-HP Vendor.... 3 36 DEBUG Unsupported HP Model HP MSA2000 VAAI will not Upgrade to 3 G1/G2 use Hardware. P2000 G3 or above. 37 DEBUG HPSWD Log Level - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 51
characters The device vendor string The device product string The device firmware string A hexadecimal general value A hexadecimal VMware DDK return code : 13: FOUND UNRECOGNIZED HP model.... last message repeated 2 times Example log entries when a VAAI supported P2000 volume is found (successful - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 52
Example log entries when a VAAI ATS supported P2000 volume is found vmkernel: 7:02:44:23.909 cpu2:4118)HP_VAAIP_P2000: MsgID-17: 4118-VAAI-ATS CDB10 Level: 4 Is Pseudo: false Status: on Is RDM Capable: true Is Removable: false Is Local: false 52 HP P2000 Software Plug-in for VMware VAAI vSphere - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 53
Support status Viewing filter rules When using the automated script (hpmsa.pl): c:\>hpmsa.pl --server Host_IP_Address --username User_Name --password Filter 65435 file vendor VAAI_FILTER Matches vendor=HP model=P2000 vendor=HP model=P2000 vendor=EMC model=SYMMETRIX vendor=EMC model=SYMMETRIX - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 54
c:\>esxcli --server Host_IP_Address --username User_Name --password Account_Password corestorage plugin list When using OS Native Tools (esxcli): $host# esxcli corestorage plugin list Plugin name Plugin class VMW_VAAIP_HPMSA VAAI VAAI_FILTER Filter 54 HP P2000 Software Plug-in for VMware VAAI - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 55
supported devices When using the automated script (hpmsa.pl): c:\>hpmsa.pl --server Host_IP_Address --username User_Name --password Account_Password --listdevice When using vCLI/vMA (esxcli): c:\>esxcli --server Host_IP_Address --username User_Name --password HP default columns. i Remove default columns. - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 56
and other resources Contacting HP For worldwide technical support information, see the HP support website at http://www.hp.com/ support. Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 57
and use these common installation procedures: • HP MSA Device Discovery Tool • HP P2000 MSA Firmware Update Tool • HP P2000 MSA Performance Tool Installing a Smart Component from the HP MSA Software Support/Documentation DVD 1. Insert the HP MSA Software Support/Documentation DVD in the DVD-ROM - HP MSA2324sa | HP MSA Software Tools User Guide (635663-001, November 2011) - Page 58
the installation on top of an older version of software, use the -Uvh option in the command as follows: rpm -Uvh [RPM_Name--nodeps] 58 Installation instructions for Smart Components
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HP MSA Software Tools User Guide
Abstract
This document provides overviews, installation instructions, and operational information for the following HP Modular Smart
Array (MSA) software tools:
•
HP P2000/MSA2000 Modular Smart Array Software Support/Documentation DVD
•
HP MSA Device Discovery Tool
•
HP P2000 MSA Firmware Update Tool
•
HP P2000 MSA Performance Tool
•
HP P2000 Software Plug-in for VMware VAAI vSphere
HP Part Number: 635663-001
Published: October 2011
Edition: 1