HP MSA50 StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and
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- HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 1
HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide April 2005 (First Edition) Part Number 379395-001 - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 2
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 3
backplane ...15 Fan board ...17 Rear panel LED board...18 Power button/LED board ...19 Diagnostic tools 21 Integrated Management Log ...21 Array Diagnostic Utility...21 Component identification 23 Front panel LEDs and buttons...23 Rear panel components ...24 Rear panel LEDs and buttons...25 - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 4
4 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide Acronyms and abbreviations 33 Index 37 - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 5
, you can replace parts at your own convenience. A convenient, easy-to-use program: • An HP support specialist will diagnose and assess whether a replacement part is required to address a system problem. The specialist will also determine whether you can replace the part. • Replacement parts are - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 6
6 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide System components Item Description 1 I/O module 2 Rear panel LED board with cable (cable*) 3 Fan 4 AC power supply 5 Fan board with cable and screw (cable and screw*) 6 - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 7
14 Midplane and backplane...15 Fan board ...17 Rear panel LED board ...18 Power button/LED board...19 Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 8
8 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide • Place parts on a grounded surface before both sides. Power down the storage enclosure CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 9
Removal and replacement procedures 9 IMPORTANT: If installing a hot-plug device, it is not necessary to power down the storage enclosure. 1. Power down any attached servers. Refer to the server documentation. 2. Press the Power On/Standby button on the storage enclosure. Wait for the system power - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 10
10 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide Hard drive blank CAUTION: To Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other drives have any errors. (For details, refer to the HP SIM - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 11
the likelihood of fatal system errors, take these precautions when removing failed drives: • Do not remove a degraded drive if any other drive in the array is offline (the Online LED is off). In this situation, no other drive in the array can be removed without data loss. Exceptions: - When RAID - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 12
12 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide 3. Remove the hard drive. To replace -tolerant configurations, allow the replacement drive to be reconstructed automatically with data from the other drives. While reconstruction is in progress, the online - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 13
Removal and replacement procedures 13 To remove the component: 1. Disconnect the power cord from the power supply. 2. Remove the power supply. To replace the component, reverse the removal procedure. Hot-plug fan CAUTION: To prevent improper cooling and thermal damage, do not operate the storage - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 14
14 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide To remove the component: To replace the component, reverse the removal procedure. I/O the component: 1. Power down the storage enclosure (on page 8). 2. Disconnect any SAS cables connected to the I/O module. - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 15
Removal and replacement procedures 15 3. Remove the I/O module. To replace the component, reverse the removal procedure. Midplane and backplane To remove the components: 1. Power down the storage enclosure (on page 8). 2. Remove the fan assembly ("Hot-plug fan" on page 13). 3. Remove all hot-plug - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 16
16 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide 8. Disconnect all cables connected to the midplane. 9. Remove the midplane. - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 17
Removal and replacement procedures 17 10. Remove the backplane. Use the T-15 Torx screwdriver (on page 29). To replace the components, reverse the removal procedure. Fan board To remove the component: 1. Power down the storage enclosure (on page 8). 2. Remove the access panel ("Access panel" on page - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 18
18 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide 3. Remove the fan board. Use the T-15 Torx screwdriver (on page 29). To replace the component, reverse the removal procedure. Rear panel LED board To - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 19
Removal and replacement procedures 19 3. Remove the rear panel LED board. Use the T-15 Torx screwdriver (on page 29). To replace the component, reverse the removal procedure. Power button/LED board To remove the component: 1. Power down the storage enclosure (on page 8). 2. Remove the access panel - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 20
20 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide 3. Remove the power button/LED board. Use the T-15 Torx screwdriver (on page 29). To replace the component, reverse the removal procedure. - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 21
ways, including the following: • From within HP SIM • From within Survey Utility • From within operating system-specific IML HP ProLiant Essentials Foundation Pack. Array Diagnostic Utility ADU is tool that collects information about array controllers and generates a list of detected problems - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 22
- HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 23
23 Component identification In this section Front panel LEDs and buttons ...23 Rear panel components...24 Rear panel LEDs and buttons ...25 SAS and SATA drive numbers...26 SAS and SATA hard drive LEDs 27 SAS and SATA hard drive LED combinations 27 T-15 Torx screwdriver...29 Front panel LEDs and - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 24
24 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide Item 2 3 4 Description Fault LED Heartbeat LED Power On/Standby button/LED Status Off = No fault condition Amber = Fault condition Green = System activity Off = No system - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 25
Component identification 25 Rear panel LEDs and buttons Item 1 2 3 4 Description I/O module fault LED Power supply 1 LED Power supply 2 LED System fan LED Status Green = No fault condition Amber = Fault condition Green = Power available Amber = Fault condition Off = Power supply unseated from - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 26
26 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide Item 5 Description UID button/LED 6 Fault LED 7 Heartbeat LED Status Blue = Identified Blue flashing = Active remote management Off = No active remote management Off = No fault - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 27
) Online LED (green) SAS and SATA hard drive LED combinations NOTE: Predictive failure alerts can occur only when the storage enclosure is connected to a Smart Array controller. Online/Activity LED (green) Fault/UID LED (amber/blue) On, off, or flashing Alternating amber and blue On, off, or - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 28
28 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide Online/Activity LED (green) Fault/UID LED drive may terminate the current operation and cause data loss. The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or stripe - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 29
Component identification 29 T-15 Torx screwdriver The storage enclosure includes a T-15 Torx screwdriver that ships inside the chassis. Use the screwdriver to loosen screws or thumbscrews, as needed, during service procedures. - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 30
- HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 31
Temperature range* Operating Shipping Storage Maximum wet bulb temperature Relative humidity (noncondensing)** Operating Non-operating Value 10°C to 35°C (50°F to 95°F) -30°C to 50°C (-22°F to 122°F) -40°C to 70°C (-40°F to 158°F) 28°C (82.4°F) 10% to 90% 5% to 95% * All temperature ratings - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 32
32 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide Specification Width Weight (maximum) Weight (no drives installed) Value 42.62 cm (16.78 in) 16.78 kg (37 lb) 12.7 kg (27.5 lb) - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 33
33 Acronyms and abbreviations ACU Array Configuration Utility ADG Advanced Data Guarding (also known as RAID 6) ADU Array Diagnostics Utility CSA Canadian Standards Association HBA host bus adapter IEC International Electrotechnical Commission IEEE Institute of Electrical and Electronics Engineers - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 34
34 HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide ISEE Instant Support Enterprise Edition MSA Modular Smart Array MSA50 Modular Smart Array 50 NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 35
Acronyms and abbreviations 35 RAID redundant array of inexpensive (or independent) disks RBSU ROM-Based Setup Utility SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SFF small form-factor SIM Systems Insight Manager TMRA recommended ambient operating temperature UID - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 36
- HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 37
Index A AC power supply 24 access panel 9 ADU (Array Diagnostic Utility) 21 B blanks 10 buttons 23, 25 C 27 I illustrated parts catalog 5 L LED, power button 23 LEDs 23, 25, 27 LEDs, troubleshooting 27 LEDs, unit identification 23, 25 M management tools 21 P power button 23 power button/LED - HP MSA50 | StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and - Page 38
HP StorageWorks Modular Smart Array 50 Storage Enclosure Maintenance and Service Guide S safety considerations 7, 8 SAS backplane 15 SAS drives 26 spare part numbers 6 specifications 31 static electricity 7 T temperature ranges (environmental) 31 tools 21, 29 Torx screwdriver 29 troubleshooting
HP StorageWorks Modular
Smart Array 50 Storage Enclosure
Maintenance and Service Guide
April 2005 (First Edition)
Part Number 379395-001