HP Media Center m1100 HP Desktop PCs - Warranty and Support Guide
HP Media Center m1100 - Desktop PC Manual
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- HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 1
Warranty and Support Guide Before contacting HP Total Care, it's important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name Model - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 2
- HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 3
All Programs, PC Help & Tools. 3 HP Customer Care Web support. For Product information, driver updates, troubleshooting and much more, go to: http://www.hp.com/support 4 Chat online with qualified support specialists to solve your problem. Available through the Help & Support Center on your PC. 5 If - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 4
for bent pins. If no pins are bent, reconnect the monitor connector cable on the back of the PC. Hard Disk Drive Symptom PC seems to be locked up and not responding. Problem Program in use has stopped responding to commands. Solution Use the Windows Task Manager to close any programs not - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 5
Access Symptom Cannot connect to the Internet. Problem Internet Service Provider (ISP) account is not set up of your PC, and turn on your PC. Restart or turn off your PC using the mouse. Press the Help ? button on the keyboard to open the Help and Support Center, or contact Support for replacement - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 6
your own recovery CDs or DVDs; see "Creating Recovery CDs/DVDs." CAUTION: It is strongly recommended you create your recovery discs before you need them. You should also make the HP PC Recovery Tools CD. This CD contains utilities that allow you to make changes to your hard disk drive, including - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 7
disk drive. The PC does not include recovery discs in the accessory box, but you can make your own recovery CDs or DVD; see "Creating Recovery CDs/DVDs." When your PC stops working correctly, the Restart, Turn Off Computer, and Driver Rollback methods (described above) may resolve the problem. After - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 8
recovery CDs or DVDs for your PC by using the HP PC Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. The discs set contains the operating system, drivers - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 9
3 Choose PC Help & Tools. 4 Click HP PC Recovery Tools CD. The tools window appears. 5 Follow the onscreen instructions. Store the Recovery Tools CD in a safe place. System Restore WARNING: Try System Restore before using the HP PC System Recovery program. If software on your hard drive accidentally - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 10
your own recovery discs (CDs or DVD) before you need them; see "Creating Recovery CDs/DVDs." You can also make the Recovery Tools CD. This CD contains utilities that allow you to make changes to your hard disk drive; see "Using the Recovery Tools CD." Starting System Recovery If the PC Is Responding - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 11
reformats the hard disk drive. The program performs a full System Recovery to reinstall the operating system, programs, and drivers from the recovery discs. However, you must reinstall any software that was not installed on the PC at the factory. This includes software that came on CDs included in - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 12
resolutions. For more information on your support and services options visit: http://www.hp.com/home/ownerservices When should I contact HP phone service and support? • The Help and Support Center or other support tools on your PC did not identify or help solve your problem. • You either do not have - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 13
service offering will be determined based on the outcome of system self-test programs run by the customer through the initial call to HP Total Care. For more information please visit US Only http://www.hp.com/home/ownerservices Canada Only http://www.hp APPLICABLE TO THE SALE OF THIS PRODUCT TO - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 14
. HP is not responsible for damage that occurs as a result of your failure to follow the instructions intended for the HP Hardware HP or HP approved parts if available for your product in the servicing country or region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 15
self repair applies to you, please refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support Pick Up and Return Warranty Service Your HP Limited Warranty may include a pick up and return warranty - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 16
service response time is subject to change due to local parts availability. A customer may be required to provide product specific information, in accordance with the HP of service upgrades and the cost for these service upgrades, refer to the HP Web site at: http://www.hp.com/support Options and - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 17
problem, you can receive support by doing the following: Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Software Product into the local memory or storage device of the HP Product. c. Copying. You - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 18
by the terms and conditions of such license. f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the form of a hard disk drive-based solution, an external media-based recovery solution (e.g. floppy disk, CD or DVD) or an equivalent solution delivered in - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 19
respect to the Software Product or any other subject matter covered by this EULA. To the extent the terms of any HP policies or programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. © 2004 Hewlett-Packard Development Company, L.P. The information - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 20
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard SR1000, SA3000, m000, m1000, m5000, d1000, a000, t000, 8000, 9000 series All conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950: 2000 IEC 60825-1: 1993 +A1 - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 21
Specifications Electrical ratings: 100-127 V /200-240 V , 4/2 A or 6/3 A or 8/4 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, in this document before installing and connecting your PC to the electrical power system. Batteries are delivered with this product. - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 22
in accordance with the instructions, may cause harmful interference Immunity tests were conducted with supported peripheral devices and shielded signal cables and the power cord supplied with this unit. Consumer responsibility of users requiring service to report the problem to the manufacturer, - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 23
single line individual service may be extended receptacle. SAVE THESE INSTRUCTIONS DOC Statement (Canada power system (an AC distribution system with no direct connection to earth, according to IEC 60950). This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 24
service procedures. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. Lithium Battery Caution WARNING: The PC instructions. Laser Safety Statement Class 1 LED Product The CD and DVD drives supporting - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 25
Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. WARNING: When installing an outside antenna system, extreme care should be taken to keep from touching - HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 26
- HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 27
- HP Media Center m1100 | HP Desktop PCs - Warranty and Support Guide - Page 28
Warranty and Support Guide
Before contacting HP Total Care, it’s important to have the following
information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
System or
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________