HP Mini 102 HP ProBook User Guide - Windows 7

HP Mini 102 Manual

HP Mini 102 manual content summary:

  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 1
    HP ProBook User Guide
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 2
    , and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying
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    , such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
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    iv Safety warning notice
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    27 Roaming to another network 27 Using HP Mobile Broadband (select models only 28 Inserting a SIM ...28 Removing a SIM ...29 Using a Bluetooth wireless device ...31 Bluetooth and Internet Connection Sharing (ICS 31 Troubleshooting wireless network problems 32 Cannot create a WLAN connection 32
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    region-specific modem cable adapter 36 Selecting a location setting 36 Viewing the current location selection 36 Adding new locations when traveling 37 Solving travel connection problems 38 Connecting to a local area network (LAN 39 3 Pointing devices and keyboard Using pointing devices ...40
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    reinstalled 66 Obtaining the latest HP device drivers 66 Obtaining Microsoft device drivers 66 Webcam (select models only) ...68 Adjusting webcam properties 68 Capturing business card images 69 5 Power management Setting power options ...71 Using power-saving states 71 Initiating and exiting
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    Conserving battery power 83 Storing a battery ...83 Disposing of a used battery 84 Replacing the battery ...84 Testing an AC adapter ...85 89 Using Disk Cleanup ...89 Using HP 3D DriveGuard ...90 Identifying HP 3D DriveGuard status 90 Using HP 3D DriveGuard software 91 Replacing a hard
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    Memory modules Adding or replacing a memory module in the expansion memory module slot 115 Upgrading a memory module in the primary memory module slot 118 10 Security Protecting the computer ...122 Using passwords ...123 Setting passwords in Windows ...136 Using HP ProtectTools Security Manager
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    Determining the BIOS version 141 Downloading a BIOS update 141 Updating programs and drivers ...143 12 Backup and recovery Backing up your information ...145 Performing a recovery ...146 Using the Windows recovery tools 146 Using f11 recovery tools 147 Using a Windows Vista operating system DVD
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    be prompted for your permission or password for tasks such as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Top components TouchPad Component (1) Pointing stick (select models only)* (2) Left pointing stick button (select
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    Component Description (4) Left TouchPad button* Functions like the left button on an external mouse. (5) Right pointing stick button (select models only)* Functions like the right button on an external mouse. (6) TouchPad scroll zone Scrolls up or down. (7) Right TouchPad button* Functions
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    most closely matches your computer. Component (1) Wireless lights (2)* (2) Power lights (2)† (3) Battery light (4) Drive light Description ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or
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    the computer is open or closed. Component (1) Wireless lights (2)* (2) Power lights (2)† 4 Chapter 1 Features Description ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device
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    If the computer is plugged into an external power source, the light turns off when all only) is being accessed. (5) QuickLook light ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● volume. (12) Calculator light On: The Windows calculator function is on. *The 2 wireless
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    the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds your power settings, select Start > Control Panel > System and Maintenance > Power Options. ● When the computer is off, press the button to open HP QuickLook.
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    (8) Fingerprint reader (select models only) Description Mutes and restores speaker sound. Decreases computer volume. Increases computer volume. Allows a fingerprint logon to Windows, instead of a password logon. Component (1) Power button Description ● When the computer is off, press the
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    Web browser opens. ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the restores speaker sound. Decreases computer volume. Increases computer volume. Opens the Windows calculator feature. Allows a fingerprint logon to Windows,
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    combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently
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    combination with the fn key. Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Displays a shortcut menu for items beneath the pointer. Can be used like the keys on an external numeric keypad. Execute frequently
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    Wireless light (2) Power light (3) Battery light (4) Drive light (5) Webcam light (select models only) (6) Display release latch (7) Speakers (2) (8) Business card slot Description ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband
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    1394 port (5) RJ-11 (modem) jack (6) Security cable slot Description Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD
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    SD) Memory Card ● Secure Digital (SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card Supports an , or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television
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    highperformance monitor or projector. Connect optional USB devices. Supports optional smart cards and Java™ Cards. Connects an stereo array microphone, or monaural microphone. Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
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    modem) jack (3) RJ-45 (network) jack (4) External monitor port (5) Power connector Bottom components Description Attaches an optional security cable to the computer. NOTE or projector. Connects an AC adapter. Component (1) Battery bay Description Holds the battery. Identifying hardware 15
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    fan to cycle on and off during routine operation. Contains an HP Mobile Broadband Module (select models only). NOTE: To prevent an remove the module to restore computer functionality, and then contact technical support through Help and Support. Contains an expansion memory module slot. Holds
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    light (select models only) (4) Webcam (select models only) Description Turns off the display or initiates Sleep if the display is closed while the power is on. Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones. On: The webcam
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    , refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 18 Chapter 1 Features
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    into external power. (3) AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by region and country. Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally
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    this information available when you contact technical support. The service tag label is affixed to the bottom of the computer. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. This certificate is
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    HP Mobile Broadband Module-A wireless wide area network (WWAN) device that provides access to information wherever mobile network operator service is GHz. NOTE: 802.11a is not compatible with 802.11b and 802.11g. ● 802.11n supports data rates of up to 450 Mbps and may operate at 2.4 GHz or 5 GHz,
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    provided in Help and Support. Identifying wireless and network HP Mobile Broadband device (select models only). Network status (connected) Indicates that one or more of your network drivers the computer. The wireless light indicates the overall power state of your wireless devices, not the status
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    the Wireless Assistant properties: 1. Select Start > Control Panel > Mobile PC > Windows Mobility Center. 2. Click the wireless icon in the Wireless Assistant of the taskbar. - or - Select Start > All Programs > HP > HP Connection Manager. For more details about using Connection Manager, refer to
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    To access the Network and Sharing Center, click Start > Control Panel > Network and Internet > Network and Sharing Center. For more information, refer to Help and Support. Click Start > Help and Support. 24 Chapter 2 Wireless, modem, and local area network
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    additional pieces of hardware or software. NOTE: To use the WLAN device in your computer, you must connect to a WLAN infrastructure (provided through a service provider or a public or corporate network). Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment
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    When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN
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    list of options is displayed. You can choose to manually search for and connect to a network or to instructions included with your wireless router and other WLAN equipment ● Information and Web site links provided in Help and Support within range of another WLAN, Windows attempts to connect to that
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    . When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: ● HSPA (High
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    and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Reconnect external power. 10. Reconnect external devices. 11. Turn on the computer. Removing a SIM To remove a SIM: 1. Shut down the
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    7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Reconnect external power. 10. Reconnect external devices. 11. Turn on the computer. 30 Chapter 2 Wireless, modem, and local area network
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    such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as Windows® operating system. Using a Bluetooth wireless device 31
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    have a problem connecting to a WLAN, confirm that the integrated WLAN device is properly installed on your computer: NOTE: Windows includes the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support
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    the menu. Windows resets your hp.com/support. 2. Select your country or region. 3. Click the option for software and driver downloads, and then type your computer model number in the search box. 4. Press enter, and then follow the on-screen instructions review the router user guide for instructions
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    Cannot connect to the wireless router If you are trying to connect to the wireless router and are unsuccessful, reset the wireless router by removing power from the router for 10 to 15 seconds. If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer
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    telephone line using a 6-pin, RJ-11 modem cable (purchased separately). In some countries or regions, a country- or region-specific modem cable adapter (purchased separately) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the
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    cable (purchased separately) outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter (purchased separately). To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps
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    region drop-down list. (If you select a country or region that is not supported by the modem, the Country/region selection for USA or UK is displayed by Click OK to save your new location setting. (The Phone and Modem Options window is displayed.) 9. Do one of the following: ● To set your new
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    If you experience modem connection problems when using the computer outside of the country or region line is usually an analog line. ● Check for pulse or tone dialing. An analog telephone line supports one of 2 dialing modes: pulse dialing or tone dialing. These dialing mode options are selected in
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    Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the
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    3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware
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    Power Assistant. Decrease screen brightness. Increase screen brightness. Hotkey fn+esc fn+f3 fn+f4 fn+f8 fn+f9 fn+f10 To use a hotkey command on the computer keyboard system hardware components and the system BIOS version number. In the Windows fn+esc display, the version of the system BIOS (basic
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    initiates Hibernation and the information stored in memory is saved to the hard drive. The factory setting for critical battery action is Hibernate, but this setting can be changed using Power Options in Windows Control Panel. To exit Sleep, briefly press the power button The function of the fn+f3
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    also alternate images among other devices receiving video information from the computer. The following video transmission types, with examples of devices that use them, are supported by the fn+f4 hotkey: ● LCD (computer display) ● External VGA (most external monitors) Using the
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    consumption and battery charge. Power Assistant also provides tools and information to help you make informed decisions on power management. NOTE: If Power Assistant is not installed on your computer, pressing fn+f8 displays the battery charge information. 44 Chapter 3 Pointing devices and keyboard
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    brightness level incrementally. Increasing screen brightness Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally. Using the keyboard 45
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    Using HP QuickLook 3 QuickLook 3 computer. NOTE: QuickLook 3 does not support the Sleep state or Hibernation in Windows. For more information about setting up and keypad. The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad
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    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn+shift key combination. ● To change the function of a keypad key
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    on an external keypad as you work: ▲ Press the num lk key on the external keypad, not on the computer. 48 Chapter 3 Pointing devices and keyboard
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    of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that can become
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    included with your computer. Adjusting the volume You can adjust the volume using the following controls: ● Computer volume buttons: ◦ To mute or restore volume, press the mute button (1). ◦ To decrease volume, press and hold the volume down button (2) until the desired volume level is reached
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    ◦ To increase volume, press and hold the volume up button (3) until the desired volume level is reached. ● Windows volume control: a. Click the Volume icon in the notification area, at the far right of the taskbar. b. Increase or decrease the volume by moving the
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    a disc To install any multimedia software from a CD or DVD, follow these steps: 1. Insert the disc into the optical drive (select models only) or an optional external optical drive. 2. When the installation wizard opens, follow the on-screen instructions. 3. Restart the computer if you are prompted
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    external microphone ● Download music from ● Create or "burn" audio CDs Connecting external audio devices WARNING! To to install any drivers required by the external device. NOTE: A driver is a and Sound. 3. Click Sound. 4. When the Sound window opens, click the Sounds tab. Under Program, select any
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    NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, right-click the Sound icon on the taskbar, or select Start > Control Panel > Audio. 54 Chapter 4 Multimedia
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    Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has both an external monitor port and a
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    ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the image to the device. Repeatedly pressing fn+f4 alternates the screen image between the computer display and
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    may not be supported by your computer. Using optical discs (CDs, DVDs, and BDs) An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). drive may not be compatible with many single-layer DVD drivers and players. †LightScribe discs must be purchased separately. LightScribe
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    but have a much higher storage capacity. NOTE: The optical drive on your computer may not support all the types of optical discs discussed in this section. CD-R discs Use CD-R (write-once) discs to create permanent archives and to share files with virtually anyone. Typical uses include the following
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    , compatibility and/or performance issues may arise, and do not constitute defects in the product. Flawless playback on all systems is not guaranteed. Playing a CD, DVD, or BD 1. Turn on the computer. 2. Press the release button (1) on the drive bezel to release the disc tray. 3. Pull out the tray
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    that your AC adapter is plugged into an external power source while playing a BD. Configuring AutoPlay 1. Select Start > Control Panel > Play CDs or other utilities, or changing Windows settings. Refer to Help and Support for more information. 3. Click the plus (+) next to DVD/CD-ROM drives. 4.
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    to the destination disc. Do not use the computer keyboard or move the computer while the computer is writing to CD or DVD that cannot be changed. ● DVD players used in home systems usually do not support all DVD formats. Refer to the user guide that came with your DVD player for a list of supported
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    1. Download or copy the source files into a folder on your hard drive. 2. Insert a blank CD or DVD selected. For specific instructions, refer to the software manufacturer's instructions. These instructions may be provided Troubleshooting The following sections describe several common issues and resolutions
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    place the disc in a protective case. The computer does not detect the optical drive If Windows does not detect an attached device, the device driver software may be missing or corrupted. If you suspect that the DVD/CD-ROM drive is not being detected, verify that the optical drive is listed in the
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    Windows scans your system for installed hardware and installs any required default drivers. ● Click Properties to see if the device is working properly. ◦ Click Troubleshoot to fix problems. ◦ Click the Driver tab to update, disable, or uninstall drivers Control Panel > Play CDs or other media
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    . To get information about a multimedia question not covered in this guide, select Start > Help and Support. The process of burning a disc does not begin, or it Reinstall the disc-burning device driver located in the DVD/CD-ROM drives category in Device Manager. Optical drive (select models only) 65
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    www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, and then type your computer model number in the product box. 3. Press enter, and then follow the on-screen instructions. Obtaining Microsoft device drivers You can obtain the latest Windows
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    operating system, programs, and hardware. 3. Follow the on-screen instructions to install Microsoft Update. If prompted by User Account Control, click and select a time for Microsoft Update to check for updates to the Windows operating system and other Microsoft products. 5. If prompted to do so,
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    HP Webcam. The webcam software enables you to experiment with the following features: ● Video-Record and play back webcam video. ● Audio-Record and play back audio. ● Streaming video-Use with instant message software solutions that support you are having trouble viewing or the problem, reconfigure
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    look black, and makes dark colors even darker. For information about using the webcam, select Start > Help and Support. Capturing business card images You can use the webcam with the HP Business Card Reader program to capture business card images and export the text to many types of address book
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    business cards. 6. When you have finished capturing one or more business card images, remove the business card from the slot and raise the display. 7. Review the information captured by Business Card Reader to be sure that it is complete. For more information on using Business Card Reader, refer to
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    , the power light blinks and the screen clears. Your work is saved to memory, letting state or in Hibernation. NOTE: When HP 3D DriveGuard has parked a drive, power and 30 minutes of inactivity when running on external power. Power settings and timeouts can be changed using Power Options in Windows
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    , 1080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level. Power settings and timeouts can be changed using Power Options in Windows Control Panel. To initiate Hibernation: 1. Click Start, and then click the arrow next to the Lock
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    Change the Turn off the display and Put the computer to sleep timeout settings, as needed. 4. To change additional settings, click Change advanced power settings and make your changes. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or
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    profiles ● Usage details and graphs showing power consumption trends over time Starting Power Assistant To start Power Assistant when Windows is running: Select Start > All Programs > HP > HP Power Assistant. - or - Press fn+f8. Power Assistant opens, and the following tabs are displayed: ● Settings
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    . To connect the computer to external AC power, follow these steps: 1. Plug the AC adapter into the power connector (1) on the computer. 2. Plug the power cord into the AC adapter (2). 3. Plug the other end of the power cord into an AC outlet (3). Using battery power When a charged battery is in the
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    to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click Battery Check. Battery Check examines the battery and its cells
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    or removing the battery CAUTION: Removing a battery that is the sole power source can cause loss of information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery. To insert the battery: 1. Turn the computer
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    whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The the battery is charging, the battery meter in the notification area may show 100 percent charge before the battery is fully charged. ● Allow the battery to
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    this section describes the alerts and system responses set at the factory. Some lowbattery alerts and system responses can be changed using Power Options in Windows Control Panel. Preferences set using Power Options do not affect lights. Identifying low battery levels When a battery that is the sole
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    has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level
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    : 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3. Leave the computer plugged into
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    , but do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged,
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    6. Reenter the setting that you recorded for On battery. 7. Click OK. 8. Click Save changes. Conserving battery power ● Select low power-use settings through Power Options in Windows Control Panel. ● Turn off wireless and local area network (LAN) connections and exit modem applications when you are
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    Replacing the battery Computer battery life varies, depending on the power management settings, programs running on the computer, display brightness by an HP warranty, instructions include a warranty ID. NOTE: To ensure that you always have battery power when you need it, HP recommends purchasing
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    light turns on, the AC adapter is functioning properly. ● If the power light remains off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance. Shutting down
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    are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then press the power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external
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    with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as installing applications, running utilities, or changing Windows settings. Refer to Help and Support for more information. Handling drives Drives are
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    force when inserting a drive into a drive bay. Do not type on the keyboard or move the computer while an optional optical drive is writing to a disc. is sensitive to vibration. When the battery is the only source of power, be sure that the battery is sufficiently charged before writing to media.
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    without supervision. Depending on the size of your hard drive and need access to your computer. HP recommends defragmenting your hard drive at but you can defragment your computer manually at any time. NOTE: It Windows settings. Refer to Help and Support instructions. Improving hard drive performance 89
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 100
    not initiate Sleep or Hibernation, except as described in the following Note. NOTE: If the computer is running on battery power and reaches a critical battery level, HP 3D DriveGuard allows the computer to initiate Hibernation. ● The computer will not activate battery alarms set on the Alarms tab
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 101
    whether a drive in the system is supported. To open the software and change settings, follow these steps: 1. In Mobility Center, click the hard drive icon to open the HP 3D DriveGuard window. - or - Select Start > Control Panel > Hardware and Sound > HP 3D DriveGuard. If prompted by User Account
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 102
    state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by briefly pressing the power button. Then shut down the computer through the operating system. To remove a hard drive: 1. Save your work. 2. Shut down the computer and close the display
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 103
    11. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the hard drive into the hard drive bay (1). 2. Pull the hard drive tab (2) to the left to connect the hard drive. 3. Tighten the hard drive screw (3). 4. Align the tabs (1) on the hard drive cover with the
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 104
    6. Tighten the hard drive cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer. 94 Chapter 6 Drives
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 105
    Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. To remove a hard drive from the upgrade bay: 1. Save your work. 2. Shut down the computer
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 106
    3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface, with the upgrade bay toward you. 6. Remove the battery from the computer. 7.
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 107
    10. Remove the hard drive from the upgrade bay. To install a hard drive in the upgrade bay: 1. Insert the hard drive into the upgrade bay. 2. Tighten the upgrade bay screw. Replacing a drive in the upgrade bay 97
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 108
    is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. To remove 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 109
    8. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2). 9. Remove the optical drive from the upgrade bay. To install an optical drive in the upgrade bay: 1. Insert the optical drive into the upgrade bay. Replacing a drive in the upgrade bay 99
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 110
    2. Tighten the upgrade bay screw. 3. Replace the battery. 4. Turn the computer right-side up, and then reconnect external power and external devices. 5. Turn on the computer. 100 Chapter 6 Drives
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 111
    device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Your computer model has 4 USB
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 112
    device before you remove it. 3. Click Stop, and then click OK. 4. Remove the device. Using USB legacy support USB legacy support (enabled at the factory) permits the following actions: ● Using a USB keyboard, mouse, or hub connected to a USB port on the computer during startup or in an MS-DOS-based
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 113
    software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices. Connecting a 1394 device CAUTION: To prevent damage to a 1394 port connector, use minimal force when
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 114
    3. Click Stop, and then click OK. 4. Remove the device. 104 Chapter 7 External devices
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 115
    serial modem, mouse, or printer. Some serial devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. ▲ To connect a serial device, connect the device cable to the serial
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 116
    (a hard drive with an adapter attached) ● DVD-ROM Drive ● DVD/CD-RW Combo Drive ● DVD±RW/CD-RW Combo Drive Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, refer to the manufacturer's instructions. To connect an
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 117
    Using a docking device The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. Using a docking device 107
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 118
    with other computers. The Media Card Reader supports the following formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD) Memory Card ● Secure Digital (SD) High Capacity
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 119
    Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. Stop the digital card: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 120
    of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 121
    recognized by the computer. NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an ExpressCard when it is not in To stop a data transfer, click Cancel in the operating system Copying window. 2. Stop the ExpressCard: a. Double-click the Safely Remove Hardware
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 122
    112 Chapter 8 External media cards
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 123
    a credit card-sized accessory that carries a microchip containing memory and a microprocessor. card security features, refer to Help and Support. NOTE: Your computer may look slightly until the card is seated. 2. Follow the on-screen instructions for logging on to the computer using the smart card
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 124
    module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, touch a grounded metal
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 125
    connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove all batteries from the computer. 7. Loosen the memory module compartment cover screw (1). 8. Lift the memory module compartment cover (2) away from the computer
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 126
    after removal, place it in an electrostatic-safe container. 10. Insert a memory module: a. Align the notched edge (1) of the memory module with the tab in the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 127
    13. Tighten the memory module compartment cover screw (3). 14. Replace the batteries. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer. Adding or replacing a memory module in the expansion memory module slot 117
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 128
    the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface. 6. Remove all batteries from the computer. 7. Loosen the 3 keyboard access screws. 8. Turn the computer over and open it. 9. Slide the 4 keyboard release latches (1) to release the keyboard. 118 Chapter 9 Memory
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 129
    of the keyboard (2) and tilt the keyboard over until it rests on the palm rest of the computer. 11. Remove the memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 130
    module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 13. Replace the keyboard (1). 14. Slide the 4 keyboard release latches (2) to lock the keyboard. 15. Close the cover. 16. Turn the computer upside down on a flat
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 131
    17. Tighten the 3 keyboard access screws. 18. Replace the batteries. 19. Turn the computer right-side up, and then reconnect external power and external devices. 20. Turn on the computer. Upgrading a memory module in the primary memory module slot 121
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 132
    drive, diskette drive, or Boot options feature in Computer Setup* internal network adapter Unauthorized access to a Windows user account Unauthorized access to data HP ProtectTools Security Manager ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 133
    by the system BIOS. ● The embedded security password, which is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide Windows user account. *For information about setting a Windows administrator password or a Windows user password, select Start > Help and Support
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 134
    security chip to support this security feature password: ● It is not interchangeable with a Windows administrator password, although both passwords can be identical same keys. For example, a BIOS administrator password set with keyboard number keys will not be recognized if you enter it thereafter
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 135
    confirm. 7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 136
    Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 137
    sensitive. 9. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 138
    Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 139
    enter. 7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 140
    enter. 7. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Your changes go into effect when the computer restarts
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 141
    protection. 6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and exit, and then press enter. Using passwords 131
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 142
    the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save cache, memory, ROM, video revision, and keyboard controller revision 132
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 143
    Asset Tag or Notebook Ownership Tag, and then enter the information. 5. Press enter when finished. 6. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 144
    antivirus software is preinstalled, select Start > All Programs > McAfee > Managed Services > Total Protection. If the software is preloaded, select Start > All Programs > HP Software Setup, and then follow the on-screen instructions to load the McAfee Total Protection software. For more information
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 145
    instructions may be provided with the software, on disc, or on the manufacturer's Web site. NOTE: Under some circumstances a firewall can block access to Internet games, interfere with printer or file sharing on a network, or block authorized e-mail attachments. To temporarily resolve the problem
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 146
    become available after the computer was shipped. To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update monthly to install the latest software from Microsoft. ● Obtain updates, as they are released, from the Microsoft Web site and through
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 147
    software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools software Help. Using HP ProtectTools Security Manager (select models
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 148
    Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 149
    alerts, such as security enhancements, and optional software and driver updates. You can manually check for updates at any time by selecting Start > Help and Support > Maintain and following the on-screen instructions. Most software on the HP Web site is packaged in compressed files called SoftPaqs
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 150
    the time and date. NOTE: Windows® includes the User Account Control feature hp.com/support. 3. Select your country or region. 4. Click the option for software and driver downloads, and then type your computer model number in the product box. 5. Press enter. 6. Follow the on-screen instructions
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 151
    external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions: Do not disconnect power from
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 152
    software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 5. Complete the installation by following the on-screen instructions. NOTE: After an on-screen message reports a successful installation, you may delete the downloaded file from your hard drive
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 153
    1. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. - or - If you want a specific SoftPaq, type the SoftPaq number
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 154
    points ● Recovering individual files ● Restoring the computer to a previous state ● Recovering information using recovery tools NOTE: For detailed instructions, perform a search for these topics in Help and Support. NOTE: In case of system instability, HP recommends that you print the recovery
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 155
    double-layer (DL) support store more information than CDs, so using them size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to back up your entire computer (select models only) or your files. NOTE: Windows
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 156
    (purchased separately)" section in this guide. Using the Windows recovery tools To recover information you previously backed up, follow these steps: 1. Click Start > All Programs > Maintenance > Backup and Restore Center. 2. Follow the on-screen instructions to recover your entire computer (select
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 157
    on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 158
    5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. 148 Chapter 12 Backup and recovery
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 159
    Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port follow the on-screen instructions. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 160
    and then follow the on-screen instructions. - or - Use the follow the on-screen instructions. - or - Use Restoring factory settings in Computer Setup NOTE: Restoring select File > Restore defaults. 4. Follow the on-screen instructions. 5. To follow the on-screen instructions. - or - you restore the
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 161
    Restore defaults Ignore changes and exit Save changes and exit To do this ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard be supported by your computer
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 162
    Enter, change, or delete a BIOS administrator password. Enroll or reset HP SpareKey, which is a set of security questions and answers used if of the listed System Configuration options may not be supported by your computer. Select Language Boot Options To do this Change the Computer Setup language
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 163
    Mode (disabled by default). ● Set the Legacy Boot Order. ● Enable/disable USB legacy support (enabled by default). When enabled, USB legacy support allows the following: ◦ Use of a USB keyboard in Computer Setup even when a Windows® operating system is not running ◦ Startup from bootable USB devices
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 164
    ● Set the wake on LAN state. Options include the following: ◦ Disabled ◦ Boot to Network ◦ Follow Boot Order ● Enable/disable the Notebook Upgrade Bay device (enabled by default). ● Enable/disable the Power Monitor Circuit (enabled by default). ● Enable/disable the audio devices (enabled by default
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 165
    Select Set Security Level Restore Security Defaults To do this CAUTION: Disabling the USB port also disables MultiBay devices and ● Enable/disable the eSATA port. Change, view, or hide security levels for all BIOS menu items. Restore the default security settings. Computer Setup menus 155
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 166
    the following order: NOTE: Some of the boot devices and drive bay locations listed may not be supported on your computer. ● Notebook upgrade bay ● Internal hard drive ● USB diskette drive ● USB CD-ROM ● USB hard drive ● Notebook Ethernet ● Secure Digital (SD) Memory Card ● Docking device upgrade bay
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 167
    NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. About the boot device order 157
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 168
    selected next to USB legacy support. NOTE: The USB Port option must be enabled in order to use USB legacy support. It is enabled at Internal NIC boot. 4. To save your changes and exit Computer Setup, click Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 169
    changes the logical drive designations. For example, if you start up from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D. ● The computer will boot from a NIC device only if the device has been enabled in the
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 170
    to select a device in the list. 5. To move the device up in the boot order, use a pointing device to click the up arrow key next to the device name Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 171
    Press f9. 3. Use a pointing device or the arrow keys to select a boot device, and then press enter. Your changes go into effect immediately. Setting a Save in the lower-left corner of the screen, and then follow the on-screen instructions. - or - Use the arrow keys to select File > Save changes and
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 172
    client (user) desktop, workstation, notebook, and tablet computers in a of certain system software and hardware components NOTE: Support for specific features described in this section may vary further assistance with configuration management and troubleshooting, power management, and the recovery of
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 173
    accessible reporting of business-critical details such as thermal warnings and memory alerts ● Remote updating of system software such as device drivers and the system BIOS NOTE: Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 174
    ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery ● Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 175
    (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 176
    then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD. To download the SSM utility or to obtain more information on SSM, see the
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 177
    the HP Universal Print Driver The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 178
    devices, enabling 158 boot options 152 boot order 152 built-in device audio devices 154 Bluetooth device radio 154 fingerprint reader 154 internal speakers 154 LAN/WLAN switching 154 microphone 154 modem 154 Network Interface Controller (LAN) 154 Notebook Upgrade Bay 154 Power Monitor Circuit 154
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 179
    , external power 75 connector, power 14, 15 conservation, power 83 copyright warning 60 cord, power 19 corporate WLAN connection 27 country-specific modem cable adapter 36 critical battery level 79 D deployment, software 162 device configurations 153 device drivers HP drivers 66 Microsoft drivers 66
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 180
    , integrated identifying 47 keys esc 9, 10 fn 9, 10, 46 function 9, 10 keypad 9, 10 Windows applications 9, 10 Windows logo 9, 10 L labels Bluetooth 20 HP Mobile Broadband Module 20 Microsoft Certificate of Authenticity 20 regulatory 20 service tag 19 SIM 20 wireless certification 20 WLAN 20 LAN
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 181
    15, 55 USB 13, 14, 101 power connecting 75 conserving 83 Power Assistant 74 power assistant 44 power button, identifying 6, 7 power connector, identifying 14, 15 power cord, identifying 19 power light, identifying 3, 4, 11 power plans 72 primary memory module inserting 120 removing 119 replacing 118
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 182
    HP device drivers 66 Microsoft device drivers 66 movie play 65 optical disc tray 63 optical drive detection 63 troubleshooting modem 38 troubleshooting, wireless network problems description 101 removing 102 stopping 102 USB hubs 101 USB legacy support 102, 149, 153 USB ports, identifying 13, 14, 101
  • HP Mini 102 | HP ProBook User Guide - Windows 7 - Page 183
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HP ProBook User Guide