HP Mini CQ10-550CA HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service
HP Mini CQ10-550CA Manual
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- HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 1
HP Mini 110 and Compaq Mini CQ10 Maintenance and Service Guide - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 3
MSG revision history Revision A Publication Date August 2010 Description Updated spare parts throughout MSG. iii - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 4
iv MSG revision history - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 5
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 6
vi Safety warning notice - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 7
components ...8 Right-side components ...10 Left-side components ...11 Display components ...12 Bottom components ...13 3 Illustrated parts catalog 14 Service tag ...14 Computer major components 15 Display assembly components 22 Mass storage devices ...24 Miscellaneous parts ...25 Sequential part - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 8
tag ...36 Computer feet ...37 Battery ...38 SIM ...39 Service cover ...40 Hard drive ...41 WWAN module ...43 WLAN module ...46 Memory module ...51 RTC battery ...53 Keyboard ...54 Top cover ...57 Speakers ...60 TouchPad ... - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 9
When to create restore points 83 Creating a system restore point 83 Restoring to a previous date and time 83 Backing up and recovering using HP Recovery Manager 84 Backing up your information 84 Creating a set of recovery discs 85 Performing a recovery 86 Recovering using the recovery discs - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 10
x - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 11
1 Product description Category Description HP Mini 110 Product Name Processor Chipset Graphics Panels HP Mini 110 √ Compaq Mini CQ10 Intel® Atom™ N475 1.83-GHz processor, 512-KB level √ 2 cache, 667-MHz front-side bus (FSB). 6.5W TDP Intel® Atom™ N470 1.83-GHz processor, 512- - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 12
Supported only on computers with Windows 7. Supports external USB optical drives only √ Supports external USB diskette drives only √ HD audio √ Supports BEATS audio driver Adapter module 2 WLAN antennas built into display assembly √ Compaq Mini CQ10 √ √ 2 Chapter 1 Product description - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 13
localized cable √ plug support and stepped plug AC adapter connector on cable √ 1.0-m (3.28-ft) power cord √ 3-cell Lithium-ion(Li-ion) battery (2.55-Ah, 28-Wh) √ 6-cell Lithium-ion(Li-ion) battery (2.80-Ah, 62-Wh) √ Supports Kensington security lock √ Compaq Mini CQ10 √ √ √ 3 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 14
XP Home SP3, ultra low-cost personal computer √ (ULCPC) edition Support for HP QuickWeb √ FreeDOS √ End-user replaceable parts: AC adapter √ Battery (system) √ Hard drive √ Memory module √ WLAN module √ WWAN module √ Compaq Mini CQ10 √ √ √ 4 Chapter 1 Product description - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 15
2 External component identification Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer in Windows, follow these - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 16
Top components TouchPad Item Component (1) TouchPad zone (2) Left TouchPad button* (3) Right TouchPad button* Description Moves the pointer and selects or activates items on the screen. Functions like the left button on an external mouse. Functions like the right button on an external mouse. - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 17
Lights Item Component (1) Caps lock light (2) Mute light (3) Wireless light Description On: Caps lock is on. On: Speaker sound is off. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth device, is on. NOTE: Wireless devices are enabled - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 18
Keys Item Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Arrow keys (6) Action keys Front components Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 19
Item Component (1) Vents (2) (2) Speaker Description Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Produces sound. Front - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 20
Slot (2) Power light (3) Power switch (4) USB ports (2) Description Supports the following optional digital card formats: ● MultiMediaCard (MMC) ● Secure > Power Options, or refer to the HP Notebook Reference Guide. Connect optional USB devices. 10 Chapter 2 External component identification - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 21
item Component (5) RJ-45 (network) jack and cover (6) Security cable slot Left-side components Description Connects a network cable. Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 22
photographs. (5) Internal microphone To use the webcam in Windows, select Start > HP > HP MediaSmart > HP MediaSmart Webcam. Records sound. *The antennas are not visible from the outside of or region. These notices are located in Help and Support. 12 Chapter 2 External component identification - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 23
Bottom components item Component (1) Battery release latches (2) (2) Battery bay Description Release the battery from the battery bay. Holds the battery. Bottom components 13 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 24
serial number and model description provided on the service tag: NOTE: The computer battery must be removed to access the service tag. (1) Product name: This is the the alphanumeric identifier used to locate documents, drivers, and support for the device. 14 Chapter 3 Illustrated parts catalog - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 25
Computer major components Computer major components 15 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 26
Item Description Spare part number (1) 10.1-in display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transceivers and cables, and webcam/microphone module and cable): ● 10.1-in, WSVGA, AntiGlare, standard display assembly in black 607744-001 ● 10.1-in, WSVGA, - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 27
-031 608769-B31 608769-161 608769-121 608769-001 608769-201 (3) Top cover: ● For HP and CPQ 607766-001 (4) Speakers (includes cable) 608770-001 (5) & TouchPad (includes cable and bracket (6)): (6) ● For HP and CPQ 607766-001 (7) System board : Intel Atom™ N450 1.66-GHz processor with 512 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 28
-MB 2048-MB Memory shield (included with the service cover kit) 616749-001 616750-001 607768-001 (15) HP Mobile Broadband WWAN modules HP un2400 Mobile Broadband WWAN module 531993-001 HP Mobile Broadband WWAN module HP Mobile Broadband WWAN module HP F3307 Pris 850 Mobile Broadband WWAN module - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 29
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 593836-001 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 30
Item Description Spare part number ● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, 602992-001 Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 31
(18) Hard drive: ● 250-GB, 5400-rpm ● 320-GB, 5400-rpm 608763-001 608764-001 Service cover ● In Black 607750-001 ● In White 607751-001 ● In Black (for use only with Compaq Mini CQ10 computer models, hinge caps attached) 607753-001 ● In Red 622660-001 ● In Blue 622661-001 Computer - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 32
bezel (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): For use only with HP Mini 110 computer models 607749-001 For use only with Compaq Mini CQ10 computer models 607752-001 Webcam/microphone module 607748-001 Display panel: 10.1-in, WSVGA, AntiGlare - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 33
Item (4) (5a) (5b) (5c) (6) Description Spare part number 10.1-in, WSVGA, Anti-Glare, standard display assembly in black 607746-001 10.1-in, WSVGA, standard display assembly in black 619469-001 10.1-in, WSVGA, standard display assembly in white 619470-001 10.1-in, WSVGA, Anti-Glare, - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 34
Mass storage devices NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and 4 isolators. Item (1) Description Hard drive: 250-GB, 5400-RPM 320-GB, 5400-RPM Spare part number 608763-001 608764-001 24 Chapter 3 Illustrated parts catalog - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 35
Miscellaneous parts Description 30-W UMA AC adapter Power cord: For use in Argentina For use in Australia For use in Brazil For use in Denmark For use in Europe, Middle East, and Africa For use in Israel For use in Italy For use in Japan For use in the People's Republic of China For use in Singapore - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 36
Power cord for use in India 30-W UMA AC adapter HP un2400 Mobile Broadband WWAN module HP F3607 SDG 850 Mobile Broadband WWAN module HP Telefonica Mobile Broadband WWAN module HP 802.11 b/g/n Shiraz WLAN module Optical Mobile Mouse HP 802.11 b/g/n + Bluetooth 2.1+ EDR Combo Adapter WLAN modle - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 37
Service cover (black) Service cover (white) Display bezel for use with CPQ models (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables): For use only with Compaq Mini CQ10 connector bracket) Top cover (for HP and CPQ) Service cover (kit includes memory shield) Hard - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 38
) RTC battery Fan/heat sink assembly (includes replacement thermal material) Display Hinge Kit (includes left and right display hinges) HP F3307 Pris 850 Mobile Broadband WWAN module HP F3307 Pris 900 Mobile Broadband WWAN module Memory module: 1024-MB (667-MHz, DDR2): Memory module: 2048-MB (667 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 39
-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue Service cover (red) Sequential part number listing 29 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 40
Spare part number Description 622661-001 629234-001 Service cover (blue) Case sleeve 30 Chapter 3 Illustrated parts catalog - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 41
● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in pressure only at the points designated in the maintenance instructions. Preliminary replacement requirements 31 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 42
Cables and connectors CAUTION: When servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device. Cables must - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 43
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 44
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 45
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 46
the service tag. (1) Product name: This is the product name affixed to the front of the device. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 47
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 607756-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration. Component replacement procedures 37 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 48
slide battery release latch (2) until the battery is released. 4. Remove the battery (3). Reverse this procedure to install a battery. NOTE: After replacing the battery, slide the manual release latch to the lock position. 38 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 49
SIM Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 50
In Black In White In Red In Blue Spare part number 607750-001 607751-001 622660-001 622661-001 Before removing the service cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 51
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Battery on page 38). Remove the hard drive: 1. Lift up the vinyl cover to expose the hard drive. 2. Using a small Phillips screwdriver - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 52
3. Slide the tab (1) to disconnect the hard drive from the computer, and then lift the hard drive (2) out of the bay. Reverse this procedure to reassemble and install the hard drive. 42 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 53
HP F3607 SDG 850 Mobile Broadband WWAN module HP Mobile Broadband WWAN module HP Mobile Broadband WWAN module HP F3307 Pris 850 Mobile Broadband WWAN module HP and then contact technical support. Before removing the service cover (see Service cover on page 40). Component replacement procedures 43 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 54
Remove the WWAN module: 1. Disconnect the WWAN antenna cables from the terminals on the WWAN module. NOTE: The number of WWAN cables varies, depending on the model. Note the labeling and position of the cables. Pull the antenna cables up and off the terminals. 2. Using a small Phillips screwdriver, - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 55
the WWAN module, press the antenna cables firmly down onto the terminals until securely connected. Route the cables carefully to prevent potential damage when the service cover is replaced, as shown in the illustration below. Component replacement procedures 45 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 56
WLAN module Description Spare part number For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 607742-001 For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 57
Description Spare part number For use in For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 58
your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 48 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 59
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). Remove the WLAN module: 1. Disconnect the WLAN antenna cables NOTE: The number of WLAN cables varies, depending on model - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 60
. NOTE: When replacing, press the antenna cables firmly down onto the terminals until securely connected. Route the cables carefully to prevent potential damage when the service cover is replaced, as shown in the illustration below. 50 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 61
outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). Remove the memory module: 1. Using a small Phillips screwdriver, loosen the 2 memory module shield screws. Component replacement - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 62
2. Lift up and remove the memory shield. 3. Using your fingers, spread the 2 retention clips outward until the memory module tilts up at a 45degree angle. 4. Remove the memory expansion module from the computer. Reverse this procedure to install the memory module. 52 Chapter 4 Removal and - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 63
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). Remove the RTC battery: ▲ Remove the RTC battery from the socket on the system board. Reverse this procedure to - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 64
power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 54 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 65
Remove the keyboard: 1. Remove the three Phillips PM2.0×6.0 screws that secure the keyboard to the computer. 2. Turn the computer right-side up, with the front toward you. 3. Open the computer as far as it will open. 4. Lift the rear edge of the keyboard (1) until it rests at an angle. 5. Slide the - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 66
6. Release the zero insertion force (ZIF) connector (3) to which the keyboard cable is attached, and then disconnect the keyboard cable (4) from the system board. 7. Remove the keyboard. Reverse this procedure to install the keyboard. 56 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 67
Top cover Description In black (for HP and CPQ) Spare part number 607766-001 Before removing adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Remove the keyboard (see Keyboard on page 54). Remove the top cover - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 68
6. Release the ZIF connector (2) to which the TouchPad cable is connected, and then disconnect the TouchPad cable (3) from the system board. 58 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 69
7. Remove the five Phillips PM2.0×6.0 screws that secure the top cover to the base enclosure. 8. Release the top cover (1) by lifting the rear edge until it disengages from the base enclosure. 9. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 70
and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the following components: a. Service cover (see Service cover on page 40). b. Keyboard (see Keyboard on page 54). c. Top cover (see Top cover on page 57). Remove the speakers: 1. Turn - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 71
5. Remove the speakers (4). Reverse this procedure to install the speakers. Component replacement procedures 61 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 72
outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the following components: a. Service cover (see Service cover on page 40). b. Keyboard (see Keyboard on page 54). c. Top cover (see Top cover on page 57). d. Speakers (see Speakers - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 73
6. Remove the TouchPad (5) by sliding it forward. Reverse this procedure to install the TouchPad. Component replacement procedures 63 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 74
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the WWAN antenna cables from the WWAN module (see WWAN module on page 43). 7. Disconnect the WLAN antenna - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 75
3. Release the WLAN antenna cables (1) from the clips built into the base enclosure (2). 4. Turn the computer right-side up, with the front toward you. 5. Open the computer as far as it will open. 6. Disconnect the display panel cable (1) from the system board. Component replacement procedures 65 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 76
7. Release the wireless antenna cables (2) from the clip built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components. 8. Remove the two - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 77
9. Remove the display assembly (2). Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 67 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 78
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41). 7. Disconnect the WWAN antenna - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 79
● WLAN module (see WLAN module on page 46) ● Memory module (see Memory module on page 51) ● RTC battery (see RTC battery on page 53) ● Fan/heat sink assembly (see Fan/heat sink assembly on page 71) Remove the system board: 1. Disconnect the display panel cable from the system board. 2. Disconnect - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 80
5. Remove the system board (3) by sliding it up and away from the base enclosure. Reverse the procedure to install the system board. NOTE: When reinstalling the system board, the base enclosure actuator needs to be aligned properly with the power switch so that the parts are not damaged in the - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 81
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41). 7. Disconnect the WWAN antenna - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 82
board each time the fan/heat sink assembly is removed: Thermal paste is used on the processor (1) and the fan/heat sink assembly section (2) that services it. Reverse this procedure to install the fan/heat sink assembly. 72 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 83
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5. Remove the service cover (see Service cover on page 40). 6. Disconnect the hard drive cable from the system board (see Hard drive on page 41). 7. Disconnect the WWAN antenna - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 84
3. Remove the power connector cable . Reverse this procedure to install the power connector cable. 74 Chapter 4 Removal and replacement procedures - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 85
5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 86
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 87
section provide an overview of the Setup Utility options NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Select System information To do this ● View and change the system time and date. ● View identification information about the computer - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 88
System Configuration Menu Select Language Support Processor C4 State Boot Options Diagnostics Menu f12 functions of Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● HP QuickWeb―Enable/disable the QuickWeb Boot menu in Setup Utility. ● Internal Network Adapter boot―Enable/disable - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 89
, you may have one of the following backup and recovery solutions: ● Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these topics in Help and Support. Backing up and recovering using Roxio BackOnTrack Successful recovery after a system failure depends on - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 90
the computer screen. 8. Follow the on-screen instructions. Performing a recovery In case of system failure or a working state if a software-related problem occurs. The Instant Restore utility automatically state by saving the current computer state manually. For more information about computer system - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 91
a USB port on your computer. 2. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen instructions. 4. Click Download only to save the file to your computer. 5. When - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 92
click All Programs, click Maintenance, and then click Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup. NOTE: Windows includes the User Account Control feature to Windows settings. Refer to Help and Support for more information. 82 Chapter 6 Backup and recovery - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 93
tab. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5. Click Create. 6. Follow the on-screen instructions. Restoring to a previous date and time To revert to a restore point (created at a previous date and time) when the computer was functioning - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 94
tools provided by the operating system and by HP Recovery Manager software are designed to help you Creating a set of recovery discs ● Creating system restore points ● Recovering a program or driver ● Performing a full system recovery Backing up your information As you add new software and data - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 95
, number each disc before inserting it into an optical drive. Creating a set of recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its Recovery Manager, and then click Recovery Disc Creation. 2. Follow the on-screen instructions. Windows 7 85 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 96
Start, and then click Help and Support. NOTE: Recovery Manager recovers only a hub or docking station. 3. Follow the on-screen instructions. Recovering using the partition on the hard drive (select NOTE: This method of recovery is also an HP Recovery Manager solution. NOTE: Computers with an SSD - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 97
, click System Recovery. 3. Follow the on-screen instructions. Windows XP To protect your information, back up access the Disaster Recovery utility. Therefore, HP recommends that you download the Disaster Recovery utility for these topics in Help and Support. Backing up your information Successful - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 98
the computer screen. 8. Follow the on-screen instructions. Performing a recovery In case of system failure or a working state if a software-related problem occurs. The Instant Restore utility automatically by saving the current computer state manually. For more information about computer system - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 99
a USB port on your computer. 2. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen instructions. 4. Click Download only to save the file to your computer. 5. When - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 100
displayed on the screen, press f6 repeatedly until the Windows status bar is displayed. 3. When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions. 90 Chapter 6 Backup and recovery - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 101
7 Connector pin assignments Audio-in (microphone) Pin 1 2 3 Audio-out (headphone) Signal Audio signal in Audio signal in Ground Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) 91 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 102
External monitor Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 92 Chapter 7 Connector pin assignments - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 103
RJ-45 (network) Pin 1 2 3 4 5 6 7 8 Universal Serial Bus Signal Transmit + Transmit Receive + Unused Unused Receive Unused Unused Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground RJ-45 (network) 93 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 104
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 105
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 106
remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that site at http://www.eiai.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 107
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 108
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 109
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 99 - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 110
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 111
18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 112
38 spare part number 27 spare part numbers 17, 38 battery bay 13 battery release latches 13 boot options 78 buttons TouchPad 6 C cables, service considerations 32 caps lock light 7 changing the language of Setup Utility 75 chipset, product description 1 components bottom 13 display 12 front 8 left - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 113
27, 28, 54 keys action 8 fn 8 Windows applications 8 Windows logo 8 L language support 78 lights AC adaptor 11 caps lock 7 drive 11 mute 7 power 10 webcam 12 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 video 2 wireless 2 product name 1 R removal/replacement - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 114
removal 40 spare part number 21, 27, 40 service tag 14, 36 serviceability, product description 4 Setup Utility changing the language 75 Diagnostics Menu 78 exiting 77 Main Menu 77 menus 77 navigating 76 restoring default settings 76 Security - HP Mini CQ10-550CA | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 115
HP Mini 110 and Compaq Mini CQ10
Maintenance and Service Guide