HP Mini CQ10-688NR HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service
HP Mini CQ10-688NR Manual
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- HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 1
HP Mini 110 Compaq Mini CQ10 Maintenance and Service Guide - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 2
contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 4
iv Safety warning notice - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 5
...10 Display components ...12 Bottom components ...13 Wireless antennas ...14 Additional hardware components 15 3 Illustrated parts catalog 16 Service tag ...16 Computer major components 17 Display components ...23 Mass storage device ...25 Miscellaneous parts ...26 Sequential part number - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 6
and transporting guidelines 37 Workstation guidelines 37 Equipment guidelines 38 Component replacement procedures 39 Computer feet ...39 Battery ...40 SIM ...42 Service access cover 43 Hard drive ...45 WWAN and GPS modules (select models only 48 WLAN module ...50 Memory module ...52 RTC - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 7
7 Backup and recovery ...84 Recovery discs ...84 Performing a system recovery 85 Recovering using the dedicated recovery partition (select models only 85 Recovering using the recovery discs 87 Backing up your information ...87 Using Windows Backup and Restore 87 Using system restore points 89 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 8
viii - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 9
Memory √ Architecture (UMA) graphics subsystem Broadcom High Definition (HD) Enhanced Video Accelerator √ hardware decoder (on-board) (select models only) and support for DVD playback from external drive or Flash streaming and playback of locally-stored downloaded media files 128-MB buffer - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 10
7.0-mm (0.28-in) × 6.35-cm (2.5-inch) √ √ SATA hard drives: ● 500-GB, 7200-rpm, 7.0-mm ● 320-GB, 7200- and 5400-rpm, 7.0-mm NOTE: Supported only on computers with Windows 7 Starter with Notebook COA Emerging Markets, Windows 7 Basic with Notebook COA for China, Windows 7 Premium, and Windows - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 11
GPS by way of Broadcom GPS Mini Card (select models only) External media cards Digital Media Slot with push-push technology, supporting: ● Memory Stick (MS) √ √ ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 12
lock slot Windows 7 Starter Windows 7 Professional (select countries) √ √ √ √ Support for HP QuickWeb USB Key Recovery support (for Service, refurbish centers, and repair centers) Linux √ FreeDOS √ √ Serviceability End-user replaceable parts: √ √ AC adapter Battery (system) Hard - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 13
2 External component identification Identifying the hardware Components included with the computer may vary by country or region and by model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 14
Top components TouchPad Component Description (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) TouchPad button* Functions like the left and right buttons on an external mouse. *This table describes factory settings. To view or change pointing device - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 15
Lights Component (1) Caps lock light (2) Mute light (3) Wireless light Description ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 16
Keys Component (1) esc key (2) fn key (3) Windows® logo key (4) Windows applications key (5) Action keys Front components Component Speakers (2) Description Displays system information when pressed in combination with the fn key. Displays information about system hardware components and - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 17
Right-side components Component (1) Digital Media Slot (2) Power light (3) Power switch (4) USB ports (2) Description Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High Capacity (SDHC) - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 18
Component (5) Security cable slot (6) RJ-45 (network) jack and cover Left-side components Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Connects a - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 19
Component (6) USB port (7) Audio-out (headphone) jack/Audio-in (microphone) jack Description Connects an optional USB device. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 20
Display components Component (1) Internal display switch (2) Internal microphone (3) Webcam (4) Webcam light Description Initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. Records sound. Records video and - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 21
Bottom components Component (1) Battery locking latch (2) Battery bay (3) Battery release latch Description Locks the battery into the battery bay. Holds the battery. NOTE: The SIM slot is located under the battery. Releases the battery from the battery bay. Bottom components 13 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 22
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 14 Chapter 2 External component identification - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 23
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 24
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description 16 Chapter 3 Illustrated - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 25
Computer major components Computer major components 17 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 26
Item Description Spare part number (1) Display assembly, 25.7-cm (10.1-in) (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transceivers and cables (select models only), and webcam/microphone module and cable): WSVGA, AntiGlare, LED display assembly in black for use only on - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 27
Item Description Spare part number For use in Thailand 647569-281 For use in Turkey 647569-141 For use in the United Kingdom and Singapore 647569-031 For use in the United States 647569-001 For use with computer models with model numbers 3500 through 3599 or 3600 through 3699: For use in - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 28
Item Description Spare part number (3a) Top cover (including TouchPad) (3b) Speakers (include cable) Hard Drive Hardware Kit, includes: 656272-001 (4a) Hard drive bracket (4b) Hard drive screws (4c) Hard drive cover (5) Hard Drive Cable Kit 628532-001 (6) Hard drive (does not include - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 29
Item Description Spare part number Equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache, 636336-001 667-MHz FSB, 6.5 W) but not WWAN capability, for use with computer models with model numbers 3500 through 3599 or 3600 through 3699 For use with computer models - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 30
4 rubber feet and power connector bracket) (15) Battery 6-cell Li-ion high-capacity (55-WHr, 2.5-AHr) 3-cell Li-ion (28-WHr, 2.55-AHr) (16) Service access cover Black (for use in all countries and regions except Brazil) Black (for use only in Brazil) Power connector bracket (not illustrated) Rubber - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 31
Display components Item Description (1a) (1b) (1c) (2) Display Hinge Cover Kit, includes: Left and right hinge covers Left and right hinge caps Left and right hinge cap wall Display Hinge Kit (includes right and left hinges) For use with HP Mini 110 and Compaq Mini CQ10 computer models For use - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 32
Item (3) (4) (5) (6) (7) (8) Description Spare part number Display bezel: For use with Compaq Mini CQ10 LTE computer models 638231-001 For use with Compaq Mini CQ10 computer models 633489-001 For use with HP Mini 110 computer models 633493-001 Webcam module 631703-001 Display panel: 10 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 33
Mass storage device Description Hard drive (does not include bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 320-GB, 7200-rpm, 7.0-mm 320-GB, 5400-rpm, 7.0-mm 250-GB, 7200-rpm, 7.0-mm 250-GB, 5400-rpm, 7.0-mm 160-GB, 7200-rpm, 7.0-mm Hard Drive Hardware Kit (not illustrated; includes bracket, - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 34
Miscellaneous parts Description AC adapter (40-W, non-smart RC/V 2W) HP wireless optical mouse Black mini-sleeve Power cord: For use in Argentina For use in Australia For use in Brazil For use in Denmark For use in Europe For use in India For use in Israel For use in Italy For use in Japan For use - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 35
Sequential part number listing Spare part number 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 490371-202 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 531993-001 584383-001 588179-001 593836-001 597588-001 600370- - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 36
Spare part number 621567-001 622329-001 622330-001 622351-001 624218-001 624502-001 628532-001 630191-001 630193-001 630966-001 630967-001 630969-001 630970-001 631698-001 631703-001 632155-001 633476-001 633476-031 633476-041 633476-051 633476-061 633476-071 633476-121 Description 2-GB memory - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 37
Spare part number 633476-131 633476-141 633476-161 633476-171 633476-201 633476-211 633476-221 633476-251 633476-281 633476-291 633476-A41 633476-AB1 633476-AD1 633476-B31 633476-BA1 633476-BB1 633476-BG1 633476-DH1 633476-DJ1 633477-001 633478-001 Description Keyboard for use with computer models - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 38
(includes right and left hinges) Display hinge covers (includes left and right hinge covers, caps, and walls) Service access cover, black (for use in all countries and regions except Brazil) Service access cover, black (for use only in Brazil) System board equipped with an Intel Atom N455 1.66-GHz - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 39
Spare part number 634493-001 634513-001 634873-001 634925-001 636336-001 636337-001 636338-001 636339-001 636762-001 636763-001 638146-001 638147-001 638150-001 638231-001 638232-001 640926-001 642158-001 646912-001 647048-001 647049-001 647569-001 Description 25.7-cm (10.1-in) WSVGA, AntiGlare, - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 40
Spare part number 647569-031 647569-041 647569-051 647569-061 647569-071 647569-121 647569-131 647569-141 647569-161 647569-171 647569-211 647569-221 647569-251 647569-281 647569-291 647569-A41 647569-AB1 647569-AD1 647569-B31 647569-BA1 Description Keyboard for use with computer models with model - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 41
Spare part number 647569-BB1 647569-BG1 647569-DH1 647569-DJ1 648910-001 648911-001 648924-001 648925-001 649901-001 649902-001 649906-001 656272-001 657464-001 659026-001 659027-001 659028-001 659029-001 659040-001 Description Keyboard for use with computer models with model numbers 3700 through - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 42
● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep only at the points designated in the maintenance instructions. 34 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 43
Cables and connectors CAUTION: When servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device. Cables must - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 44
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 45
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 46
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 47
removal and replacement procedures. There are as many as 33 screws, in 5 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Computer feet The computer feet are adhesive-backed - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 48
Battery Description 6-cell Li-ion high-capacity (55-WH 2.5-Ahr) 3-cell Li-ion (28-WH 2.55-Ahr) Spare part number 630193-001 630191-001 Remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 49
2. Slide the battery locking latch (3) to the right to lock the battery into the battery bay. Component replacement procedures 41 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 50
SIM NOTE: This section applies only to models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 51
the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the service access cover: 1. Slide the service access cover release lever (1) to the right. 2. Lift up the edge (2) of the service access cover until the tabs on the opposite side of the cover are clear of the - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 52
2. Insert the tabs into the slots (2), and swing the cover (3) down. 3. Press down firmly on the cover until it clicks into place. 44 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 53
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the hard drive: 1. Lift the shield (1) that covers the hard drive connector on the system - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 54
5. Use the tab (5) to remove the hard drive from the computer. 6. If it is necessary to replace the hard drive bracket, connector cable, cover, or screws, follow these steps: a. Disconnect the hard drive connector cable from the hard drive. b. Remove the four Phillips 3.0×3.0 screws (1) that secure - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 55
d. Remove the hard drive cover (3). Reverse this procedure to reassemble and install the hard drive. Component replacement procedures 47 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 56
, remove the module to restore device functionality, and then contact technical support. Before removing the WWAN or GPS module, follow these steps: following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the WWAN or GPS module - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 57
3. Remove the WWAN or GPS module (3) by pulling the module away from the slot at an angle. NOTE: WWAN and GPS modules are designed with a notch (4) to prevent incorrect insertion of the module into the slot. Reverse this procedure to install the WWAN or GPS module. Component replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 58
module to restore computer functionality, and then contact technical support through Help and Support. Before removing the WLAN module, follow these steps: components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the WLAN module: 1. - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 59
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module. Component replacement procedures 51 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 60
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the memory module: 1. Pull away the retention clips (1) on each side of the memory module to - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 61
and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. Component replacement - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 62
2. Remove the RTC battery (2) from the computer. NOTE: The RTC battery is attached with double-sided tape. Reverse this procedure to install the RTC battery. When installing the RTC battery, be sure the plus sign (+) faces up. 54 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 63
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in: Spare part number For use in: Spare part number For use with computer models with model numbers 3700 through 3799: Belgium 647569-A41 The Netherlands 647569-B31 Brazil 647569-201 Portugal 647569-131 Czech - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 64
and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the keyboard: 1. Remove the 3 Phillips 2.0×5.0 screws that secure the keyboard to the computer. 2. Turn - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 65
4. Lift the rear edge of the keyboard until it rests at an angle. 5. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) 6. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 66
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). c. Keyboard (see Keyboard on page 55). Remove the top cover. 1. Open the computer as far as possible - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 67
3. Remove the interior hinge covers (2). 4. Turn the computer upside down, with the front toward you. 5. Remove the rear rubber feet, and then remove the 2 Phillips 2.5×5.0 screws (1) under the feet. 6. Remove the 4 Phillips 2.0×5.0 screws (2) that secure the top cover to the base enclosure. 7. Turn - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 68
11. Release the ZIF connector (4) to which the TouchPad button cable is connected, and then disconnect the TouchPad button cable (5) from the system board. 12. Remove the 8 Phillips 2.0×4.0 screws that secure the top cover to the base enclosure. 60 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 69
outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). c. Keyboard (see Keyboard on page 55). d. Top cover (see Top cover on page 58). Component replacement - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 70
5. Disconnect the WWAN antenna cables from the WWAN module (see WWAN and GPS modules (select models only) on page 48). 6. Disconnect the WLAN antenna cables from the WLAN module (see WLAN module on page 50). Remove the display assembly: 1. Close the computer. 2. Turn the computer upside down, with - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 71
7. Release the wireless antenna cables (2) from the clip built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components. 8. Remove the 2 Phillips - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 72
Remove the display assembly hinges: 1. Remove the hinge covers from the hinges. The display hinge covers are available using spare part number 633483-001. 2. Remove the two Phillips 2.0×5.0 screws (1) that secure the black plastic covers to the display assembly, and then lift the covers from the - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 73
4. Remove the display hinges (4). The display hinges are available using the spare part numbers 633482-001 (for use with HP Mini 110 and Compaq Mini CQ10 computer models) and 638232-001 (for use with Compaq Mini CQ10 LTE computer models). 5. If you need to remove the display bezel, loosen the top of - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 74
6. If you need to remove the webcam module, unplug the cable from the webcam module (1), remove the silver Phillips 2.0x3.0 screw (2), and then lift the module from the display (3). The webcam module is available using spare part number 631703-001. 66 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 75
7. If you need to remove the display panel from the display enclosure, remove the 4 Phillips 2.0×4.0 screws (1) that secure the panel to the enclosure, lift the top of the display panel (2), and then rotate it up and out of the display enclosure. The display panel is available using spare part - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 76
9. Lift the display/webcam cable (1) from its routing path (2) in the display enclosure. 10. If you need to remove the antenna cables, lift the cables (1) from the routing path (2) in the display enclosure. The antenna cables are available using spare part number 631698-001 for use in computers that - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 77
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the fan/heat sink assembly: 1. Turn the computer upside down. 2. Disconnect the fan cable - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 78
board each time the fan/heat sink assembly is removed: Thermal paste is used on the processor (1) and the fan/heat sink assembly section (2) that services it. Reverse this procedure to install the fan/heat sink assembly. 70 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 79
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use with models equipped with high-definition video: Equipped with an Intel Atom N475 1.83-GHz processor (single core, 512-KB level 2 cache, 667MHz FSB, 6.5 W) and WWAN - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 80
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). c. Hard drive (see Hard drive on page 45). d. Keyboard (see Keyboard on page 55). e. Display - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 81
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● SIM (see SIM on page 42) ● WWAN module (see WWAN and GPS modules (select models only) on page 48) ● WLAN module (see WLAN module on page - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 82
4. Remove the system board (3) by sliding it up and away from the base enclosure. Reverse the procedure to install the system board. 74 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 83
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). c. Hard drive (see Hard drive on page 45). d. Keyboard (see Keyboard on page 55). e. Top cover - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 84
▲ Remove the power connector cable by grasping the connector and removing it from the base enclosure. Reverse this procedure to install the power connector cable. 76 Chapter 4 Removal and replacement procedures - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 85
5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 86
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 87
section provide an overview of the Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 88
Select Processor C4 State Boot Options Diagnostics menu Select Hard Disk Self Test (select models only) Memory Test To do this Enable/disable the processor C4 sleep state. Set the following boot options: ● f10 and f12 Delay (sec.)―Set the delay for the f10 and f12 functions of Setup Utility in - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 89
6 Specifications Device specifications Metric U.S. Dimensions Depth 19 cm 7.5 in Width 27 cm 11 in Height 2.3-3.2 cm 0.91-0.93 in Weight 25.7-cm (10.1-in) LCD, equipped with a 3-cell battery, hard drive, 1-GB memory, WLAN module, and 2 wireless antennas 1.14 kg 2.52 lb 25.7-cm (10 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 90
25.7-cm (10.1-in) WSVGA AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption (varies by display) Viewing angle Metric U.S. 23.5 cm 14.3 cm 25.7 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 91
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 83 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 92
7 Backup and recovery ● Recovery discs ● Performing a system recovery ● Backing up your information Recovery after a system failure is as good as your most recent backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 93
process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation. 2. Follow the on-screen instructions. Performing a system recovery Recovery Manager software allows you to repair or restore the computer to its original factory state. Recovery - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 94
, press f11 while the "F11 (HP Recovery)" message is displayed on the screen. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen instructions. 86 Chapter 7 Backup and recovery - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 95
disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. 3. Follow the on-screen instructions. Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can back up your - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 96
. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 88 Chapter 7 Backup and recovery - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 97
Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 98
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 99
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 100
contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiai.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 101
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 102
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 103
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 104
17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 105
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Display 97 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 106
product description 1 removal 61 spare part numbers 18, 61 specifications 82 display assembly removal 61 spare part numbers 18, 30, 31, 61 C cables, service considerations 35 display bezel removing 65 spare part numbers 24, 30, 31, 65 display components 23 display EMI shield, spare part number 24 - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 107
product description 4 removal 55 spare part numbers 18, 28, 29, 31, 32, 33, 55 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L language support 79 latch, battery release 13 lights battery 10 caps lock 7 power 9 webcam 12 M Main menu 79 mass storage devices, hard drive 25 memory - HP Mini CQ10-688NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 108
22, 30, 43 service considerations 34 serviceability, product description 4 SIM slot, identifying 13 SIM, removal 42 sleeve, spare part number 26, 27 slots Digital Media 9 speakers 8 specifications device 81 display 82 hard drive 83 static-shielding materials 38 supported discs 85 system board
HP Mini 110
Compaq Mini CQ10
Maintenance and Service Guide