HP Mini CQ10-689NR HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service
HP Mini CQ10-689NR Manual
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- HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 1
HP Mini 110 Compaq Mini CQ10 Maintenance and Service Guide - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 4
iv Safety warning notice - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 5
...10 Display components ...12 Bottom components ...13 Wireless antennas ...14 Additional hardware components 15 3 Illustrated parts catalog 16 Service tag ...16 Computer major components 17 Display components ...23 Mass storage device ...25 Miscellaneous parts ...26 Sequential part number - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 6
feet ...39 Battery ...40 SIM ...42 Service access cover 43 Hard drive ...45 WWAN and GPS modules (select models only 48 WLAN module ...50 Memory module Configuration menu 79 Diagnostics menu ...80 6 Specifications ...81 Device specifications ...81 25.7-cm (10.1-in) WSVGA AntiGlare display - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 7
a system recovery 85 Recovering using the dedicated recovery partition (select models only 85 Recovering using the recovery discs 87 Backing up your information 90 Requirements for all countries 90 Requirements for specific countries and regions 91 9 Recycling ...92 Battery ...92 Display ...92 Index - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 8
viii - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 9
1 Product description Category Description HP Mini 110 Product name HP Mini 110 Netbook PC √ Compaq Mini CQ10 Netbook PC Processor Intel® Atom™ N570 1.66-GHz processor Accelerator √ hardware decoder (on-board) (select models only) and support for DVD playback from external drive or Flash - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 10
7.0-mm (0.28-in) × 6.35-cm (2.5-inch) √ √ SATA hard drives: ● 500-GB, 7200-rpm, 7.0-mm ● 320-GB, 7200- and 5400-rpm, 7.0-mm NOTE: Supported only on computers with Windows 7 Starter with Notebook COA Emerging Markets, Windows 7 Basic with Notebook COA for China, Windows 7 Premium, and Windows - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 11
Module ● HP lc 2010 Mobile Broadband Module (select models only) √ √ 2 WWAN antennas built into display assembly (select models √ √ only) GPS by way of Broadcom GPS Mini Card (select models only) External media cards Digital Media Slot with push-push technology, supporting: ● Memory - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 12
for HP QuickWeb USB Key Recovery support (for Service, refurbish centers, and repair centers) Linux √ FreeDOS √ √ Serviceability End-user replaceable parts: √ √ AC adapter Battery (system) Hard drive Memory module WLAN module or WLAN+Bluetooth module WWAN module (select models only - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 13
Identifying the hardware Components included with the computer may vary by country or region and by model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: 1. Select Start > My Computer - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 14
Top components TouchPad Component Description (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) TouchPad button* Functions like the left and right buttons on an external mouse. *This table describes factory settings. To view or change pointing device - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 15
Lights Component (1) Caps lock light (2) Mute light (3) Wireless light Description ● White: Caps lock is on. ● Off: Caps lock is off. ● Amber: Computer sound is off. ● Off: Computer sound is on. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 16
Keys Component (1) esc key (2) fn key (3) Windows® logo key (4) Windows applications key (5) Action keys Front components Component Speakers (2) Description Displays system information when pressed in combination with the fn key. Displays information about system hardware components and - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 17
Right-side components Component (1) Digital Media Slot (2) Power light (3) Power switch (4) USB ports (2) Description Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● MultiMediaCard ● Secure Digital (SD) Card ● Secure Digital High Capacity (SDHC) - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 18
Component (5) Security cable slot (6) RJ-45 (network) jack and cover Left-side components Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Connects a - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 19
Component (6) USB port (7) Audio-out (headphone) jack/Audio-in (microphone) jack Description Connects an optional USB device. Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 20
Display components Component (1) Internal display switch (2) Internal microphone (3) Webcam (4) Webcam light Description Initiates Sleep if the display is closed while the power is on. NOTE: The display switch is not visible from the outside of the computer. Records sound. Records video and - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 21
Bottom components Component (1) Battery locking latch (2) Battery bay (3) Battery release latch Description Locks the battery into the battery bay. Holds the battery. NOTE: The SIM slot is located under the battery. Releases the battery from the battery bay. Bottom components 13 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 22
to communicate with wireless local-area networks (WLANs). (2) WWAN antennas (2) (select models only)* Send and receive wireless signals to communicate with wireless wide-area networks (WWANs region. These notices are located in Help and Support. 14 Chapter 2 External component identification - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 23
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 24
parts or requesting information, provide the computer serial number and model description provided on the service tag. Component (1) Product name (2) Serial number (s/n) (3) Part number/Product number (p/n) (4) Warranty period (5) Model description 16 Chapter 3 Illustrated parts catalog - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 25
Computer major components Computer major components 17 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 26
on Compaq Mini CQ10 LTE 638150-001 computer models WSVGA, AntiGlare, LED display assembly in black for use only on Compaq models 634493-001 WSVGA 633497-001 (2) Keyboard (includes cable) For use with computer models with model numbers 3700 through 3799: For use in Belgium 647569-A41 For use - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 27
Turkey 647569-141 For use in the United Kingdom and Singapore 647569-031 For use in the United States 647569-001 For use with computer models with model numbers 3500 through 3599 or 3600 through 3699: For use in Belgium 633476-A41 For use in Brazil 633476-201 For use in the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 28
an Intel Atom N475 1.83-GHz processor (single core, 512-KB level 2 cache, 667-MHz FSB, 6.5 W) and WWAN capability, for use with computer models with model numbers 3700 through 3799 659029-001 Equipped with an Intel Atom N475 1.83-GHz processor (single core, 512-KB level 2 cache, 659027-001 667-MHz - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 29
N455 1.66-GHz processor (single core, 512-KB level 2 cache, 667-MHz FSB, 6.5 W) and WWAN capability, for use with Compaq Mini CQ10 LTE computer models with model numbers 3700 through 3799 642158-001 Equipped with an Intel Atom N455 1.66-GHz processor (single core, 512-KB level 2 cache, 667-MHz FSB - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 30
HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) HP lc 2000 Mobile Broadband Module HP lt 2510 EV-DO/LTE Mobile Broadband Module HP WHr, 2.5-AHr) 3-cell Li-ion (28-WHr, 2.55-AHr) (16) Service access cover Black (for use in all countries and regions except Brazil) Black ( - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 31
covers Left and right hinge caps Left and right hinge cap wall Display Hinge Kit (includes right and left hinges) For use with HP Mini 110 and Compaq Mini CQ10 computer models For use with Compaq Mini CQ10 LTE computer models Spare part number 633483-001 633482-001 638232-001 Display components 23 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 32
display panel for use with HP Mini 110 and Compaq Mini CQ10 computer models 624218-001 10.1-in, WSVGA, AntiGlare display panel for use with Compaq Mini CQ10 LTE computer 646912-001 models Display/webcam cable For use with HP Mini 110 and Compaq Mini CQ10 computer models 633490-001 For use with - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 33
Mass storage device Description Hard drive (does not include bracket, cover, or screws): 500-GB, 7200-rpm, 7.0-mm 320-GB, 7200-rpm, 7.0-mm 320-GB, 5400-rpm, 7.0-mm 250-GB, 7200-rpm, 7.0-mm 250-GB, 5400-rpm, 7.0-mm 160-GB, 7200-rpm, 7.0-mm Hard Drive Hardware Kit (not illustrated; includes bracket, - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 34
Miscellaneous parts Description AC adapter (40-W, non-smart RC/V 2W) HP wireless optical mouse Black mini-sleeve Power cord: For use in Argentina For use in Australia For use in Brazil For use in Denmark For use in Europe For use - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 35
8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter Atheros AR9285G 802.11b/g/n 1×1 WiFi Adapter HP lc 2000 Mobile Broadband Module HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) 1-GB memory module (667-MHz, DDR3): Sequential part number listing 27 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 36
in, WSVGA, AntiGlare display panel for use with HP Mini 110 and Compaq Mini CQ10 computer models 40-W AC adapter, non-Smart RC/V 2W Hard MHz FSB, 6.5 W) but not WWAN capability, for use with computer models with model numbers 3700 through 3799 System board equipped with an Intel Atom N475 1.83-GHz - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 37
Finland, and Norway (includes cable) Keyboard for use with computer models with model numbers 3500 through 3599 or 3600 through 3699 in Greece (includes cable) Display enclosure for use in black HP-branded models Display enclosure for use in white HP-branded models Sequential part number listing 29 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 38
includes 4 rubber feet and power connector bracket) Display Hinge Kit for use with HP Mini 110 computer models (includes right and left hinges) Display hinge covers (includes left and right hinge covers, caps, and walls) Service access cover, black (for use in all countries and regions except Brazil - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 39
cache, 667-MHz FSB, 6.5 W) and WWAN capability, for use with Compaq Mini CQ10 LTE computer models with model numbers 3700 through 3799 10.1-in, WSVGA, AntiGlare display panel for use with Compaq Mini CQ10 LTE computer models System board equipped with an Intel Atom N570 1.66-GHz processor (dual core - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 40
through 3799 in France (includes keyboard cable) Keyboard for use with computer models with model numbers 3700 through 3799 in Italy (includes keyboard cable) Keyboard for use with computer models with model numbers 3700 through 3799 in Spain (includes keyboard cable) Keyboard for use with computer - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 41
, and screws) Display/webcam cable for use with Compaq Mini CQ10 LTE computer models System board equipped with an Intel Atom N455 1.66-GHz definition video, but not WWAN capability, for use with computer models with model numbers 3700 through 3799 System board equipped with an Intel Atom N475 1.83 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 42
● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep only at the points designated in the maintenance instructions. 34 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 43
Cables and connectors CAUTION: When servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device. Cables must - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 44
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 45
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 46
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 47
removal and replacement procedures. There are as many as 33 screws, in 5 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Computer feet The computer feet are adhesive-backed - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 48
Battery Description 6-cell Li-ion high-capacity (55-WH 2.5-Ahr) 3-cell Li-ion (28-WH 2.55-Ahr) Spare part number 630193-001 630191-001 Remove the battery: CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 49
2. Slide the battery locking latch (3) to the right to lock the battery into the battery bay. Component replacement procedures 41 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 50
SIM NOTE: This section applies only to models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 51
the AC adapter from the computer. 4. Remove the battery (see Battery on page 40). Remove the service access cover: 1. Slide the service access cover release lever (1) to the right. 2. Lift up the edge (2) of the service access cover until the tabs on the opposite side of the cover are clear of the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 52
2. Insert the tabs into the slots (2), and swing the cover (3) down. 3. Press down firmly on the cover until it clicks into place. 44 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 53
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the hard drive: 1. Lift the shield (1) that covers the hard drive connector on the system - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 54
5. Use the tab (5) to remove the hard drive from the computer. 6. If it is necessary to replace the hard drive bracket, connector cable, cover, or screws, follow these steps: a. Disconnect the hard drive connector cable from the hard drive. b. Remove the four Phillips 3.0×3.0 screws (1) that secure - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 55
d. Remove the hard drive cover (3). Reverse this procedure to reassemble and install the hard drive. Component replacement procedures 47 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 56
HP lc 2010 Mobile Broadband Module (HP Mini 110/Compaq Mini CQ10 models only) HP lc 2000 Mobile Broadband Module HP lt 2510 EV-DO/LTE Mobile Broadband Module HP , and then contact technical support. Before removing the WWAN on page 40). b. Service access cover (see Service access cover on page - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 57
3. Remove the WWAN or GPS module (3) by pulling the module away from the slot at an angle. NOTE: WWAN and GPS modules are designed with a notch (4) to prevent incorrect insertion of the module into the slot. Reverse this procedure to install the WWAN or GPS module. Component replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 58
Mini Card Broadcom 4313/2070 802.11b/g/n (1×1) and Bluetooth high-speed Half Mini computer functionality, and then contact technical support through Help and Support. Before removing the WLAN module, (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 59
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. Reverse this procedure to install the WLAN module. Component replacement procedures 51 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 60
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the memory module: 1. Pull away the retention clips (1) on each side of the memory module to - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 61
and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the RTC battery: 1. Disconnect the RTC battery cable (1) from the system board. Component replacement - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 62
2. Remove the RTC battery (2) from the computer. NOTE: The RTC battery is attached with double-sided tape. Reverse this procedure to install the RTC battery. When installing the RTC battery, be sure the plus sign (+) faces up. 54 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 63
kit includes a keyboard cable. For use in: Spare part number For use in: Spare part number For use with computer models with model numbers 3700 through 3799: Belgium 647569-A41 The Netherlands 647569-B31 Brazil 647569-201 Portugal 647569-131 Czech Republic 647569-221 Russia 647569 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 64
and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the keyboard: 1. Remove the 3 Phillips 2.0×5.0 screws that secure the keyboard to the computer. 2. Turn - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 65
4. Lift the rear edge of the keyboard until it rests at an angle. 5. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) 6. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 66
AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). c. Keyboard (see Keyboard on page 55). Remove the top cover. 1. Open the computer as far as possible - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 67
3. Remove the interior hinge covers (2). 4. Turn the computer upside down, with the front toward you. 5. Remove the rear rubber feet, and then remove the 2 Phillips 2.5×5.0 screws (1) under the feet. 6. Remove the 4 Phillips 2.0×5.0 screws (2) that secure the top cover to the base enclosure. 7. Turn - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 68
11. Release the ZIF connector (4) to which the TouchPad button cable is connected, and then disconnect the TouchPad button cable (5) from the system board. 12. Remove the 8 Phillips 2.0×4.0 screws that secure the top cover to the base enclosure. 60 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 69
Mini CQ10 LTE computer models 638150-001 ● WSVGA, anti-glare, LED display assembly in black for use only on Compaq-branded models 634493-001 ● WSVGA, anti-glare, LED display assembly in black for use only on HP-branded models page 40). b. Service access cover (see Service access cover on - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 70
5. Disconnect the WWAN antenna cables from the WWAN module (see WWAN and GPS modules (select models only) on page 48). 6. Disconnect the WLAN antenna cables from the WLAN module (see WLAN module on page 50). Remove the display assembly: 1. Close the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 71
7. Release the wireless antenna cables (2) from the clip built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other device components. 8. Remove the 2 Phillips - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 72
Remove the display assembly hinges: 1. Remove the hinge covers from the hinges. The display hinge covers are available using spare part number 633483-001. 2. Remove the two Phillips 2.0×5.0 screws (1) that secure the black plastic covers to the display assembly, and then lift the covers from the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 73
hinges (4). The display hinges are available using the spare part numbers 633482-001 (for use with HP Mini 110 and Compaq Mini CQ10 computer models) and 638232-001 (for use with Compaq Mini CQ10 LTE computer models). 5. If you need to remove the display bezel, loosen the top of the bezel (1), loosen - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 74
6. If you need to remove the webcam module, unplug the cable from the webcam module (1), remove the silver Phillips 2.0x3.0 screw (2), and then lift the module from the display (3). The webcam module is available using spare part number 631703-001. 66 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 75
624218-001 (10.1-in, WSVGA, AntiGlare display panel for use with HP Mini 110 and Compaq Mini CQ10 computer models) and 646912-001 (10.1-in, WSVGA, AntiGlare display panel for use with Compaq Mini CQ10 LTE computer models). 8. If you need to remove the display/webcam cable assembly, disconnect - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 76
spare part numbers: ● 633492-001 for black Compaq-branded models ● 633477-001 for black HP-branded models ● 633478-001 for white HP-branded models ● 633479-001 for red HP-branded models ● 633480-001 for blue HP-branded models Reverse this procedure to reassemble and install the display assembly - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 77
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). Remove the fan/heat sink assembly: 1. Turn the computer upside down. 2. Disconnect the fan cable - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 78
board each time the fan/heat sink assembly is removed: Thermal paste is used on the processor (1) and the fan/heat sink assembly section (2) that services it. Reverse this procedure to install the fan/heat sink assembly. 70 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 79
an Intel Atom N570 1.66-GHz processor (dual core, 1-MB level 2 cache, 667-MHz FSB, 8.5 W) and WWAN capability, for use with computer models with model numbers 3700 through 3799 647049-001 Equipped with an Intel Atom N570 1.66-GHz processor (dual core, 1-MB level 2 cache, 667-MHz FSB, 8.5 W) but - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 80
6.5 W) and WWAN capability, for use with Compaq Mini CQ10 LTE computer models with model numbers 3700 through 3799 642158-001 Equipped with an Intel Atom components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). c. Hard drive (see Hard - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 81
the defective system board and installed on the replacement system board: ● SIM (see SIM on page 42) ● WWAN module (see WWAN and GPS modules (select models only) on page 48) ● WLAN module (see WLAN module on page 50) ● Memory module (see Memory module on page 52) ● RTC battery (see RTC battery - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 82
4. Remove the system board (3) by sliding it up and away from the base enclosure. Reverse the procedure to install the system board. 74 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 83
the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the following components: a. Battery (see Battery on page 40). b. Service access cover (see Service access cover on page 43). c. Hard drive (see Hard drive on page 45). d. Keyboard (see Keyboard on page 55). e. Top cover - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 84
▲ Remove the power connector cable by grasping the connector and removing it from the base enclosure. Reverse this procedure to install the power connector cable. 76 Chapter 4 Removal and replacement procedures - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 85
5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 86
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 87
menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, and system - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 88
QuickWeb―Enable/disable the HP QuickWeb menu in Setup Utility. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter. ● Boot Device Priority―Set the boot device priority for: ◦ Internal hard drive (select models only) ◦ USB floppy ◦ USB CD/DVD ROM drive ◦ USB flash drive - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 89
6 Specifications Device specifications Metric U.S. Dimensions Depth 19 cm 7.5 in Width 27 cm 11 in Height 2.3-3.2 cm 0.91-0.93 in Weight 25.7-cm standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures. Device specifications 81 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 90
25.7-cm (10.1-in) WSVGA AntiGlare display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format 2088 mm 1024 × 600 RGB vertical stripe LED 80 × 25 3.46 W +/-45° horizontal, +15/-35° vertical (typical) 82 Chapter 6 Specifications - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 91
temperature 0°C to 60°C (32°F to 140°F) *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 92
information ● Creating system restore points ● Recovering a program or driver ● Performing a full system recovery (from the partition or create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 93
Creation. 2. Follow the on-screen instructions. Performing a system recovery Recovery Manager only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of recovery dedicated recovery partition (select models only) On some models, you can perform a - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 94
esc while the "Press the ESC key for Startup Menu" message is displayed at the bottom of the screen. Then, press f11 while the "F11 (HP Recovery)" message is displayed on the screen. 2. Click System Recovery in the Recovery Manager window. 3. Follow the on-screen - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 95
disc into the optical drive on your computer or an optional external optical drive, and then restart the computer. 3. Follow the on-screen instructions. Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can back up your - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 96
. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 88 Chapter 7 Backup and recovery - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 97
you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if , click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 98
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 99
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA for evaluation in the country or region where it will be used. Requirements for specific countries and regions 91 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 100
them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the .eiai.org. This section provides disassembly instructions for the display assembly. The display provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 101
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 102
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 103
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 104
17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 105
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight. Display 97 - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 106
-side 10 right-side 9 TouchPad 6 computer feet locations 39 spare part number 39 connector, power 10 connectors, service considerations 35 cord, power 15 D device specifications 81 devices, mass storage 25 Diagnostics menu 80 Digital Media Slot, identifying 9 diskette drive, precautions 35 display - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 107
numbers 20, 25, 31, 33, 45 specifications 83 hard drive bracket, removal 46 Hard Drive 8 fn 8 Windows applications 8 Windows logo 8 L language support 79 latch, battery release 13 lights battery 10 caps lock (audio-in) jack 11 miscellaneous parts 26 model name 1 modem, product description 2 mouse, - HP Mini CQ10-689NR | HP Mini 110 and Compaq Mini CQ10 - Maintenance and Service - Page 108
22, 30, 43 service considerations 34 serviceability, product description 4 SIM slot, identifying 13 SIM, removal 42 sleeve, spare part number 26, 27 slots Digital Media 9 speakers 8 specifications device 81 display 82 hard drive 83 static-shielding materials 38 supported discs 85 system board
HP Mini 110
Compaq Mini CQ10
Maintenance and Service Guide