HP Mopier 240 HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us
HP Mopier 240 Manual
View all HP Mopier 240 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Mopier 240 manual content summary:
- HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 1
HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers User Guide - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 2
Hewlett-Packard Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard countries. Microsoft, MS Windows, Windows, and Windows NT are U.S. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 3
services from Hewlett-Packard and our support partners that are designed to give you the results you need, quickly and professionally. Online Services: for 24-hour access to information over your modem, we suggest these services: World Wide Web URL - Printer drivers, updated HP printer software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 4
31 (0) 495 546909 (64) (9) 356-3660 47 22 735697 351 (0)1 4417232 41 (0) 6 28897988 (886) (2) 923-3233 44 (0) 1344 360 880 America Online - America Online/Bertelsmann is available in the U.S.,France, Germany, and U.K. - Printer drivers, updated HP printer software, and support documentation to help - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 5
5 Obtaining software utilities and electronic Information for U.S. and Canada: Phone: Mail: Fax: (1) (970) 339-7009 Hewlett-Packard Co. P.O. Box 1754 Greeley, CO 80632 U.S.A. (1) (970) 330-7655 For Asia-Pacific countries: Contact Fulfill Plus at (65) 740-4477 (Hong Kong, Indonesia, Philippines, - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 6
-538-8787 (U.S.) or 1-800-387-3154 (Canada). HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call 1-800-457-1762 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 7
FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone 81) (3) 3335-8622 (82) (2) 769-0543 (60) (3) 298-2478 (31) (20) 0800-222420 (64) (9) 356-6642 (47) 800-11319 (351) (1) 0505-313342 (65) 291-7951 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 8
8 Singapore Spain Sweden Switzerland (German) Switzerland (French) Taiwan Thailand United Kingdom United States (65) 275-7251 (34) (90) 099-3123 (46) (2) 079-5743 (41) (1) 0800-551527 (41) (1) 0800-551526 (886) (2) 719-5589 (66) (2) 661-3511 (44) (134) 0800-960271 1-800-333-1917 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 9
here. Customer Support and Product Repair Assistance for the U.S. and Canada: (Refer to the service and support chapter of this user guide for additional printer needs repair, call 1-800-243-9816 to locate your nearest HP-Authorized service provider, or call 800-633-3600 for HP centralized service - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 10
Open Monday through Friday 8:30-18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 11
Italy: (39) (2) 264-10350 Spanish Spain: (34) (90) 232-1123 Portuguese Portugal: (351) (1) 441-7199 In-country support numbers: If you require support after your warranty has expired, additional product repair services, or if your country is not listed below, see "Worldwide Sales and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 12
(81) (3) 3335-8333 Malaysia (60) (3) 295-2566 Mexico (Mexico City) 01 800-22147 Mexico (outside Mexico City) 01 800-90529 New Zealand (64) (9) 356-6640 Philippines (63) (2) 894-1451 Poland (48) (22) 37-5065 Portugal (351) (1) 301-7330 Russia (7) (95) 923-5001 Singapore (65) 272 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 13
Page 45 Control Panel Keys 46 Control Panel Menus 48 LEDs Status Interpretation 50 Printer Software 52 Printer Drivers 55 Software for Windows 58 Installing Windows Printing Software (CD 59 Installing Network Software 61 Installing Macintosh Printing Software . 62 Software for - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 14
of Paper 134 4 Printer Maintenance Overview 136 Managing the Toner Cartridge 137 HP Policy on Non-HP Toner Cartridges 137 Toner Cartridge Storage 137 Toner Cartridge Life Expectancy . . . . 138 Continue Printing When Toner is Low 139 Cleaning the Printer 141 5 Problem Solving Overview 144 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 15
Log Page 235 6 Service and Support Overview 236 Hewlett-Packard limited warranty statement 237 Service During and After the Warranty Period 239 15 Limited Warranty for Toner Cartridge Life 240 HP Software License Terms 242 Worldwide Sales and Service Offices . . 245 Appendix A Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 16
8000 N/8000 DN 305 Resets Menu 308 Appendix C Printer Memory and Expansion Overview 310 Installing Memory 312 Checking Memory Installation 315 Adjusting Memory Settings 316 Installing EIO Cards/Mass Storage . . . . 320 Appendix D Printer Safety Statements 353 Laser Safety Statement 353 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 17
Introduction 17 Introduction This section explains some of the features of this online user guide as well as tips and tricks to help you use it to its greatest potential. It provides an overview of the following information: z Navigation Features z - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 18
arrows allow you to scroll page-by-page through a chapter. The Page Up arrow allows you to go back one page, while the Page Down arrow allows you to move forward one page. Table of Contents Icon This Table of Contents Icon calls up the table of contents for the online user guide. It appears on all - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 19
Introduction Button Button Name Index Icon 19 Function The Index Icon calls up the online user guide text index. The index entries are linked to their related topics. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 20
Some text is formatted differently to indicate specific meanings or functions. Below is a table that defines the different text formats and what they indicate. Text Format Style Meaning or Function KEY CAP This format is used to represent buttons on the printer, as well as keys on the computer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 21
In addition to the navigation buttons provided on the right side of the page, Adobe Acrobat Reader has a number of other features that sets the document view to the page's actual size. Fit Page This button changes the document view so the page fits in the window. Fit Visible Width This button - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 22
With Thumbnails Back Find Zoom Function This button displays the page and bookmarks to the different sections of the document in a window to the left of the screen. This button displays the page and small images of each page in a window to the left of the screen. This button allows you to go to - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 23
reading large amounts of text, turn off bookmarks and change the page view to full screen. Use the find function under the Tools menu to find specific terms. To print this document- For best quality and quickest printing, always print using a compatible PostScript Level 2 emulation printer driver. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 24
Basics Overview Congratulations on your purchase of an HP LaserJet 8000 series or an HP Mopier 240 printer. If you have not done so, see the getting started guide provided with the printer for setup instructions. Now that the printer is set up and ready to use, take a few moments to get to know - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 25
speed z More than 220 levels of gray Memory z 16 MB (8000/8000 N) or 24 MB (8000 DN) of RAM, expandable using industry standard 100-pin DIMMs (Dual In-Line Memory Modules) z Memory Enhancement technology (MEt) automatically compresses data to use RAM more efficiently Printer Features and Benefits - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 26
Basics 26 Language and Fonts z HP PCL 6 z HP PCL 5e for compatibility z Printer Job Language (PJL) z Printer Management Language (PML) z 45 scalable TrueType typefaces z 65 fonts with HP FontSmart (not available for Macintosh) z PostScript Level 2 Emulation standard Printer Features and Benefits - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 27
Optional Duplex Printing Accessory: Provides two-sided printing (both sides of paper printing transparencies, labels, and envelopes. Optional 5-bin Mailbox with Stapler: Each of the 5 bins holds up to 250 sheets of paper. Provides job separation by stapling jobs. Continued on next page. Printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 28
of paper. Designed for tabletop printing. Connectivity z 3 EIO (enhanced input/output) slots z HP JetDirect EIO cards, Ethernet (10Base-T, 10Base2), Local Talk, Token Ring, Fast Ethernet 10/100Base-TX z Parallel Environmental Features z EconoMode reduces toner consumption z Power Save setting - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 29
HP LaserJet 8000 N printer The HP LaserJet 8000 N printer (part number C4086A) comes standard with 16 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, and an HP JetDirect 600N for 10/100Base-TX, internal print s e r ve r. Continued on next page. Printer Information - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 30
30 HP LaserJet 8000 DN printer The HP LaserJet 8000 DN printer (part number C4087A) comes standard with 24 MB RAM, wide format printing, two 500-sheet trays, a 100-sheet multipurpose tray, an HP JetDirect 600N for 10/100Base-TX, internal print server, and a duplexer (for printing on both sides of - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 31
1 Printer Basics Printer Parts and Locations Standard Output Bin Control panel Left Output Bin Front door On/Off switch Tray 3 Tray 2 Right door Continued on next page. Printer Information 31 Adjustable paper stop Top cover Tray 1 (multipurpose) Tray 1 extensions Tray 1 paper width guides - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 32
Chapter 1 Printer Basics Power outlet Printer Information 32 Printed Circuit Assembly (formatter board) EIO slots Bidirectional Parallel Port (IEEE-1284) Paper Handling Connector (C-Link) - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 33
accessories and supplies. Use accessories and supplies specifically designed for the printer to ensure optimum performance. The printer supports three enhanced input/output (EIO) cards. Other accessories and options are available. For ordering information, see page 36. Accessories and Supplies - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 34
Chapter 1 Printer Basics Suggested Accessories 5-bin Mailbox with Stapler 7-bin Tabletop Mailbox Multibin Mailbox (8 bins) 2000-sheet Input Tray (Tray 4) Accessories and Supplies 2 x 500-sheet Input Tray (Trays 4 and 5) 34 Duplexer Envelope Feeder Stand for 7-bin Tabletop Mailbox Printer Stand - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 35
new software tools for use with your printer and accessories. These tools are available from the Internet free of charge. See page 3 for how to visit the HP website for more information. Macintosh Users Use the HP LaserJet Utility to download fonts. Refer to the HP LaserJet Utility Guide online - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 36
specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide 100 envelopes. C3765B Duplex Printing Accessory (duplexer) Allows automatic printing on C4782A both sides of paper. 7-bin - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 37
Basics 37 Ordering Information (continued) Item Paper Handling Multibin Mailbox 5-bin Mailbox with Stapler Printer Stands Printer Stand Stand for 7-bin Tabletop Mailbox Description or Use Order Number Each of the 8 output bins holds 250 sheets of paper. C4785A Each of the 5 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 38
HP LaserJet Paper (Other HP media is available where office products are sold.) Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701. HPJ1124 Toner Cartridge (15,000 pages) Replacement HP Microfine toner - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 39
DIMM (100-pin) Description or Use Order Number Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs): 4 MB 8 MB 16 MB C4135A C4136A C4137A 4 MB 8 MB 16 MB 32 MB 64 MB C4140A C4141A C4142A C4143A C3913A Permanent storage for fonts and forms: 2 MB - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 40
Hard Disk Cable and Interface Accessories Parallel Cables Macintosh Network Cable Kit Description or Use Order Number 8 MB Asian ROM: traditional Chinese simplified Chinese Korean C4292A C4293A D4838A Permanent storage for fonts C2985A and forms. Enables RIP ONCE mopying of print jobs that - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 41
a multibin C4789A mailbox to the printer when the printer is on a printer stand. This item is included with the 2000-sheet Input Tray and the 2 x 500-sheet Input Tray. Maintenance Preventive Maintenance For 110V units Accessory Kit For 220V units C3971B C3972B Accessories and Supplies - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 42
HP LaserJet Printer Family Paper Specification Guide A guide to using paper and other print media with HP LaserJet printers. 5010-6394 PCL 5/PJL Technical Reference Documentation Package A guide to using printer 5021-0330 commands with HP LaserJet printers. HP LaserJet 8000, 8000 N, 8000 DN - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 43
Basics 43 Ordering Information (continued) Item Description or Use Order Number HP LaserJet 8000, An additional copy of the 8000 N, 8000 DN, and ready reference guide. HP Mopier 240 Printers Ready Reference Guide C4085-90921 User Documentation Bundle An additional copy of the C4085 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 44
Chapter 1 Printer Basics 44 Control Panel Layout The control panel includes three indicator lights, six keys, and a 2-line display (16 characters per line). 2-line display Go READY Cancel Job Menu Item - Value + Select Online Data Attention Control Panel Layout - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 45
Chapter 1 Printer Basics 45 Control Panel Lights Light Online Data Attention Indication The printer is ready to print. The printer is processing information. Action is required. See the control panel display. Configuration Page To print a configuration page, see page 228. Control Panel Layout - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 46
's buffer. z Allows the printer to resume printing after being offline. Clears most printer messages and places the printer online. z Allows the printer to continue printing with an error message such as TRAY x LOAD [TYPE] [SIZE] or UNEXPECTED PAPER SIZE. z Confirms a manual feed request if Tray - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 47
(*) appears next to the selection, indicating that it is the new default. Default settings remain when the printer is switched off or reset (unless you reset all factory defaults from the Resets Menu). z Prints one of the printer information pages from the control panel. Control Panel Layout - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 48
Panel Menus For a complete list of control panel items and possible values, see page 279. Press MENU for access to all control panel menus. When additional trays or other accessories are installed in the printer, new menu items automatically appear. Continued on next page. Control Panel Layout - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 49
. (Software application settings override printer driver settings.) If you cannot access a menu or item, it is either not an option for the printer, or your network administrator has locked the function. (The control panel reads ACCESS DENIED MENUS LOCKED.) See your network administrator. To print - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 50
to be removed from the tray, even if the page is not jammed. The lower right door might be open. The accessory has a paper jam or a page needs to be removed from the multibin mailbox, even if the page is not jammed. The accessory is not correctly attached to the printer. LEDs Status Interpretation - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 51
Basics 51 LED Status Interpretation (continued) Off The printer might be in Power The printer might be in Power Save mode. Press GO. Save mode. Press GO. The accessory is not receiving power. Check both the power supply and the power cables. The accessory is not receiving power. Check both - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 52
Software Windows Client Windows Software Drivers HP Toolbox HP FontSmart Macintosh Client Macintosh Software PPDs HP LaserJet Utility Printer Software 52 Network Administrator Windows Software HP JetAdmin Drivers HP FontSmart HP LaserJet Resource Manager Macintosh Software PPDs HP LaserJet - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 53
access to the Internet, see the HP Support pages at the front of this user guide to obtain the most recent software. Included with the printer is a compact disc containing the HP LaserJet Printing System. On the compact disc are software components and drivers that benefit end users and network - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 54
Windows 95 z Microsoft Windows NT 4.0 z IBM OS/2 version 2.0 or greater z Apple Mac OS 7 or greater Additional drivers for DOS WordPerfect 5.x and 6.x are available through your HP distributor. (See the HP Support pages at the front of this user guide.) The Printing System also includes software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 55
the Windows Printer Driver on page 63 for more specific driver information. Macintosh See PostScript Printer Description Files (PPDs) on page 69 for more specific driver information. Note Check the ReadMe file provided on the compact disc for additional software included and supported languages - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 56
The following printer drivers are included with the printer. The most recent drivers are available on the Internet. (See the HP Support pages at the front of this user guide.) Depending on the configuration of Windows computers, the installation program for the printer software automatically checks - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 57
following printer drivers by downloading them from the Internet, or by requesting them from an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) z OS/2 PCL/PCL 6 printer driver* z OS/2 PS printer driver* z WordPerfect 5.1 printer driver z AutoCAD - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 58
drivers. For more information, see page 56) Note Network Administrators: If the printer is attached to a network through an HP JetDirect EIO card, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting started guide - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 59
Chapter 1 Printer Basics 59 Installing Windows Printing Software (CD) For Windows 95 and Windows NT 4.0 1. Close all SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6. Follow the instructions on the computer screen. Continued on next page. Printer Software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 60
. 2. Insert the compact disc into the CD-ROM drive. 3. In the Windows Program Manager screen, click the File menu. 4. Click Run. 5. Type D:\SETUP (or the appropriate drive directory letter) in the command line box and click OK. 6. Follow the instructions on the computer screen. Printer Software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 61
administrator's system before individual users install the printing software. 1. Select a Custom install to install the printing system software. Be sure to install the HP JetAdmin software. 2. Use HP JetAdmin to configure the HP JetDirect print server and the printer for your network. You also can - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 62
Chapter 1 Printer Basics 62 Installing Macintosh Printing Software 1. Quit all open applications. 2. Insert the compact disc into the CD-ROM drive. 3. Double-click the Installer icon and follow the instructions on the screen. 4. Open the Chooser from the Apple menu. 5. Click the Apple LaserWriter - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 63
, click Print, click Printers, and Windows control panel, double-click Printers, highlight the printer, and click Setup. Note Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.) Printer Software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 64
Chapter 1 Printer Basics 64 Choose the Right Printer Driver for Your Needs Choose a printer driver based on the way you use the printer. z Use the PCL 6 driver to take full advantage of the printer's features. Unless backward compatibility with previous PCL drivers or older printers is necessary, - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 65
, the F1 key, or a question mark symbol in the upper right corner in the printer driver (depending on the Windows operating system used). These help screens give detailed information about the specific driver. Printer driver help is separate from the software application help. Printer Software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 66
is enabled during a Custom Install and is not needed to print. Access HP ToolBox from a printer icon on the Windows 95 and Windows NT 4.0 Taskbar. HP ToolBox provides one-step access to the current status of the printer and the jobs it is printing. A list of all available features is as follows - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 67
110 matching screen fonts for the internal fonts in the printer z downloads fonts to a mass storage device With Windows 3.1x and Windows 95, you can use HP FontSmart to download fonts to a mass storage device. Types of fonts supported are TrueType, PostScript® Type 1 and PostScript Type 42 (TrueType - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 68
example, using devices enabled with HP JetSend, you can capture a document with a scanner (or create a document using computer software) for distribution via the Internet to several users. Users can receive the document in their computer's InBox or print directly to their printer. Printer Software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 69
available in the driver. The illustrated screens make selecting printer features from the Macintosh computer easier than ever. Use the HP LaserJet Utility to do the following: z Customize the printer's control panel messages. z Name the printer, assign it to a zone on the network, download files and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 70
Chapter 1 Printer Basics 70 Fonts 80 screen fonts are installed that correspond with the 80 PS fonts resident in the printer. Printer Software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 71
the HP Support pages at the front of this user's guide to obtain this software. Use HP Web JetAdmin to do the following: z Install and configure printers that are connected to a network with an HP JetDirect print server. z Manage and troubleshoot network printers from any location. Printer Software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 72
and Windows NT 4.0 or from the HP LaserJet program group folder. Use HP JetAdmin to do the following: z Install, configure, and manage printers that are connected to a network with an HP JetDirect print server. z Manage and troubleshoot network HP printers and print servers. The HP JetAdmin software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 73
Internet, see the HP Support pages at the front of this user guide to obtain this software. Note Network Administrators: If the printer is attached to a network, before you can print, the printer must be configured for that network using HP JetAdmin or similar network software. (See the getting - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 74
Manager allows you to control hard disk and flash memory features not found in the drivers. Use the HP LaserJet Resource Manager to do the following: z Initialize disk and flash memory. z Download, delete, and manage fonts to disk and flash memory across networks. PostScript Type 1, PostScript - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 75
Chapter 2 Printing Tasks 75 2 Printing Tasks Overview This chapter presents basic printing tasks, such as: z Selecting the Input Tray z Selecting the Output Bin z Using the Stapler z Printing Both Sides of Paper (Optional Duplex Printing Accessory) z Printing Envelopes z Printing Special Paper - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 76
and transparencies only from Tray 1. Send them to 2 the Left Output Bin, and do not print them on both sides. When printing multiple transparencies, promptly remove each transparency as soon as it emerges from the printer (so the sheets do not stick together). 1 Open Tray 1. 2 Pull out the tray - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 77
paper width guides to the 3 appropriate size marked on the tray. 4 Place paper into the tray without stacking it above the paperfill mark. Note For single-sided printing, place paper into the 4 tray with side-to-be-printed up. The top of the letterhead should be toward the printer. For two - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 78
Load Letter and ISO A4 with the longer edge of the page leading into the printer. b. Load envelopes, Executive, Legal, 11 x 17, ISO A3, JIS B5, or JIS B4 with the short edge of the page leading into the printer. (For more information on paper specifications, see page 256.) Selecting the Input Tray - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 79
2 Printing Tasks 79 6 Slide the paper into the printer until paper fits 6 squarely and firmly between the paper width guides, without bending. Note Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Left Output Bin to avoid curl. If Tray 1 is in CASSETTE mode, the printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 80
Chapter 2 Printing Tasks 80 Loading Trays 2, 3, and the Optional 2 x 500-sheet Input Tray (Trays 4 and 5) 1 Open the tray until it stops. 1 2 Turn the paper guide lock to the unlocked position. 3 Slide the paper guide to the mark that indicates the size of paper you are loading. 2 3 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 81
Chapter 2 Printing Tasks 81 4 Turn the paper guide lock to the locked 4 position. 5 Adjust the left paper guide by pushing in, then lifting up and out. 6 Position the guide over the appropriate lines marked in the tray. Press the guide into the rear slot and then lower down into the front 5 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 82
sheets of paper into the tray. 7 Do not fill the input tray above the paper fill marks on the guides. Note For single-sided and double-sided printing, place paper into the tray with the side-to-beprinted down. The top of the letterhead should be toward the rear of the tray. Selecting the Input Tray - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 83
tray back into the printer. 9 If you wish to select your paper by type rather than tray (source), see page 134. Adjust the paper stop guide on the Standard Output Bin for paper sizes larger than Letter or A4. See page 91. Note If paper curls or skews excessively during printing, open the tray and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 84
Chapter 2 Printing Tasks 84 Loading the Optional 2000-sheet Input Tray (Tray 4) An optional 2000-sheet Input Tray (Tray 4) is available for the printer.The tray fits under the printer, and acts as a base. For paper specifications, see page 254. Continued on next page. Selecting the Input Tray - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 85
that correspond to the paper size you are loading and push in the pin. 3 Repeat step 2 to adjust the back guide. 2 4 Repeat step 2 to adjust the left guide. Note To load 11 by 17 inch paper, move the left guide to the back of the tray. 3 Continued on next page. 4 Selecting the Input Tray - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 86
toward the rear of Tray 4, side-to-be- printed down (A) for single-sided printing. For two sided printing, load front side up. 6 6 Load 11 x 17, Legal, A3, or JIS B4 paper with top of the page toward the right of the printer. For two sided printing, load front side up (B). Selecting the Input - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 87
paper rests flat in the tray, without bending. 8 Close Tray 4. 9 Ensure that the paper size tab is set correctly. Note 8 See Printing by Type and Size of Paper on page 134 to set the type of paper you loaded in the tray. If using the Standard Output Bin, remember to adjust the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 88
Chapter 2 Printing Tasks 88 Selecting the Output Bin The printer has several output locations: the Standard Output Bin, the Left Output Bin, and the optional Mailboxes (the 7-bin Tabletop Mailbox, the Multibin Mailbox (8 bins), and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 89
Chapter 2 Printing Tasks Left Output Bin Mailbox Bins 89 Standard Output Bin (5-bin Mailbox with Stapler shown) Note For best results, use the Left Output Bin to print envelopes, labels, or transparencies. Selecting the Output Bin - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 90
up to 500 sheets of paper in the correct order as they exit the printer. A sensor causes the printer to stop when the paper bin is full. Printing continues when you empty or reduce the amount of paper in the bin. The Standard Output Bin is the factory default bin. Selecting the Output Bin - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 91
stop does not have to be raised for Letter or A4 size paper. Note that the printer jams if the paper stop is set to a smaller size of paper than is being printed. 1. Pull the left side of the paper stop up until the stop is in an upright position. 2. Slide the paper - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 92
Printing Tasks 92 Printing to the Left Output Bin The Left Output Bin, located on the upper left side of the printer, holds up to 125 sheets of paper face up as they exit the printer bin through your software application, printer driver, or from the printer control panel. Selecting the Output Bin - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 93
Printing Tasks 93 Printing to a Mailbox The following Mailboxes are available for the printer paper) These mailboxes attach to the left side of the printer. They can work in one of the seen in the printer software as one logical bin. If a mailbox bin is full, the printer automatically sends the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 94
is seen by the software as one logical bin. How to Configure the Operating Modes The network or printer administrator chooses the mode of operation through an HP network configuration utility, such as HP JetAdmin or HP LaserJet Utility. You will need to set up your printer driver to reflect the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 95
Chapter 2 Printing Tasks 95 Mailbox Mode In Mailbox Mode, if the Then the physical location is: Control Panel says: 5-bin Mailbox with OPTIONAL BIN 1 Left Output Bin - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 96
Printing 1-8 Note The Mailboxes handle all of the printer's supported paper sizes (page 256). Envelopes, labels, and transparencies should only be sent to the Left Output Bin. The stapler is located on the left side - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 97
Chapter 2 Printing Tasks 97 Selecting a Mailbox through the Software You can select mailboxes through your software application, printer driver, or from the printer control panel. Otherwise, follow the instructions below for setting the overall default printer output bin selection. Where and how - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 98
Chapter 2 Printing Tasks 98 Using the Stapler Loading Staple Cartridges 1 1 Turn off the printer and remove the Left Output Bin. 2 Open the stapler unit cover. 3 Squeeze the stapler cartridge tabs together and pull the empty staple cartridge out. 2 3 Using the Stapler - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 99
Chapter 2 Printing Tasks 99 4 Remove the plastic shipping clip from the 4 new staple cartridge. Insert the new staple cartridge so that it snaps into place. 5 Close the stapler unit cover, replace the Left Output Bin, and turn the printer on. 5 Using the Stapler - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 100
software or printer driver, follow the instructions below for setting the overall default printer output bin selection. Where and how you make selections depends on your software application or associated printer driver. (Some options may only be available through the printer driver. See page 55 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 101
Panel If your software does not support stapling, set it using the directions below. 1. Press MENUS repeatedly until PAPER HANDLING appears. 2. Press ITEMS repeatedly until PAPER DEST= STANDARD OUT BIN * appears. 3. Press + repeatedly until PAPER DEST= OPTIONAL BIN x appears. (See pages 95 and 96 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 102
) The printer can automatically print on both sides of paper with an optional duplex printing accessory (duplexer). This is called duplexing. Note See the documentation included with the duplexer for complete installation and setup instructions. Duplexing might require additional memory (page 310 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 103
software help.) z If the printer driver does not have this option, change the Duplex setting from the Paper Handling Menu in the printer's control panel to DUPLEX=ON. Also in the Paper Handling Menu, set Binding to long edge or short edge. (For more information, see page 106.) Printing Both Sides - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 104
letter and A4 paper with the side-to-be-printed facing up, and the top, short edge toward the back. z Load other sizes of paper with the side-to-be-printed facing up, and the top, short edge toward the printer. Continued on next page. Printing Both Sides of Paper (Optional Duplex Printing Accessory) - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 105
trays z Load letter and A4 paper with the side-to-be-printed facing down, and the top, short edge toward the back. z Load other sizes with the side-to-be-printed facing down, and the top, short edge toward the right of the tray. Printing Both Sides of Paper (Optional Duplex Printing Accessory) - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 106
the printer driver or from the printer's control panel (set BINDING from the Paper Handling Menu and ORIENTATION from the Printing Menu). 2. Long-edge landscape 1. Long-edge portrait (default) 4. Short-edge landscape 3. Short-edge portrait Printing Both Sides of Paper (Optional Duplex Printing - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 107
see page 256.) To print envelopes without an envelope feeder, see page 111. Note See the documentation included with the envelope feeder for complete installation and setup instructions. You might need to configure the printer driver to recognize the envelope feeder. See the printer software help - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 108
Chapter 2 Printing Tasks Envelope weight 108 Guides Tray extension Printing Envelopes - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 109
over the opening for the envelope feeder. 2 Locate the pins on the envelope feeder and the corresponding holes on the printer. 3 Align the envelope feeder with the 2 corresponding printer rails. 4 Slide the envelope feeder into the printer until it locks into place. 3 4 Printing Envelopes - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 110
angled as shown (A). Do not angle them the opposite direction (B). Note Select the envelope size from the software 4 application (if the setting is available), the printer driver, and the Paper Handling Menu in the printer's control panel (page 283). To print by type and size of paper, see - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 111
printer. To avoid jamming and possible printer damage, never try to print on both sides of an envelope. Before you load envelopes, make sure they are flat and not damaged or stuck together. Do not use envelopes with pressure-sensitive adhesive. (For envelope specifications, see page 267.) Printing - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 112
2 4 Slide the paper width guides until they lightly touch both sides of the envelope stack without bending it. Note 3 Paper heavier than 28 lb (105 g/m²) should be printed from Tray 1 to the Left Output Bin to avoid curl. If Tray 1 is in CASSETTE mode, the printer Attention light will flash - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 113
appropriate envelope size (page 267). 3 If your software does not automatically format an envelope, specify Landscape for page orientation in your application. CAUTION To avoid a printer jam, do not remove or insert an envelope once you begin printing. For best print quality, use the following - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 114
trays with the correct orientation. Note Paper orientation can differ when you print with an optional duplexer (page 104). Printing in portrait or landscape mode is usually selected from the software application or printer driver. If the option is not available, change the Orientation setting from - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 115
Labels Use only labels recommended for use in laser printers. Make sure that labels meet the specifications for the input tray you use (page 265). Do: z Print a stack of 50 labels from Tray 1. z Load labels with the side-to-be-printed facing up, and the top, short edge toward the back, if they - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 116
Chapter 2 Printing Tasks 116 Do not: CAUTION Failure to follow these instructions can damage the printer. z Do not load sheet of labels through the printer more than once. The adhesive backing is designed for only one pass through the printer. z Do not print on both sides of labels. z Do not - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 117
Chapter 2 Printing Tasks 117 Printing Transparencies Overhead transparencies used in HP LaserJet printers must be able to withstand the 392°F (200°C) temperature encountered in the printer's fusing process. Use only transparencies recommended for use in laser printers. Because transparencies tend - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 118
-size paper from Tray 1. For paper specifications, see page 256. Printing on the SmallestSized Paper If you are using the printer driver to set the paper size, under the Custom button, select the paper tab and set the paper size. Some software applications require you to calculate margins in - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 119
of 4.1 in. (102 mm) and a right margin of 4.1 in. (102 mm). b. If your software allows, also set the bottom margin. Take the maximum paper length size, 17.7 in. (450 mm), and subtract 7.5 in. (191 mm), the length of the paper. The bottom margin equals 10.2 in. (259 mm). Printing Special Paper - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 120
the leading edge to the trailing edge of the paper, the length must 4 be at least 7.5 in. (190 mm). Note For more information on paper specifications, see page 256. Printing Bleeds Since the printer has the ability to print on specially cut paper up to 11.7 by 17.7 in. (297 by 450 mm), you can - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 121
Heavy Paper Custom-size paper can be printed from Tray 1. For paper specifications, see Paper Specifications starting on page 254. Note The printer's control panel can be set for one custom size at a time. Do not load more than one size of custom paper into the printer. Printing Special Paper - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 122
the printer's control panel. Note Settings in the printer driver and software application override control panel settings. (Software application settings override printer driver settings.) X (front edge) 3.67 in. (93 mm) Continued on next page. Printing Special Paper 7.5 in. (191 mm) Y (side - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 123
loaded into Tray 1 and TRAY 1 MODE=CASSETTE, then set TRAY 1 SIZE=CUSTOM from the Paper Handling Menu in the printer's control panel. See "Customizing Tray 1 Operation" on page 131. 5. In the software, select Custom as the paper size. For example, if the custom paper is 8 by 10 inches (203 by 254 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 124
tasks are "advanced" because they require you to change settings from a software application, the printer driver, or the printer's control panel. z Using Features in the Printer Driver z Different First Page z Customizing Tray 1 Operation z Printing by Type and Size of Paper Only use PCL 5e for - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 125
Tasks 125 Using Features in the Printer Driver When you print from a software application, many of the printer's features are available from the printer driver. To access Windows printer drivers, see page 63. Note HP PCL 5e, PCL 6, PS, and Macintosh drivers are slightly different. Check the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 126
for envelopes, or for printing the first page of a document on letterhead. New Printer Driver Features Look for Quick Sets, Scale to Fit (any page size to any page size), and Booklet Printing options in the Windows PCL 6 printer driver, or see the printer driver help for more information. Continued - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 127
Chapter 3 Advanced Printing Tasks 127 Printing with a Watermark A watermark is a notice, such as "Top Secret," printed in the background of each page in a document. Check the driver for available options. Using Features in the Printer Driver - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 128
Chapter 3 Advanced Printing Tasks 128 Different First Page 1 Select "Use different paper for first page" in 1 your printer driver. Choose Tray 1 (or Manual Feed) for the first page and one of the other trays for the remaining pages. Place the paper for the first page in Tray 1. (For manual feed, - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 129
Chapter 3 Advanced Printing Tasks 129 2 Load the paper for the remaining pages of the 2 document into another tray. You may select the first and remaining pages by type of paper. For more information, see "Printing by Type and Size of Paper" on page 134. Different First Page - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 130
on a single sheet of paper. This feature is available in some printer drivers, and provides a cost-effective way to print draft pages. To print more than one page on a sheet of paper, look for a Layout or Pages Per Sheet option in the printer driver. (This is sometimes called 2-up, 4-up, or n-up - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 131
Handling Menu. z TRAY 1 MODE=FIRST means that the printer usually pulls paper from Tray 1 first unless it is empty or closed. z You can still choose paper from other trays by specifically choosing another tray in the printer driver or from your software application. Customizing Tray 1 Operation - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 132
Handling Menu to configure size as well as type settings for Tray 1. z Through the printer driver or from within your software application, you can select paper from any tray (including Tray 1) by type, size, or source. To print by type and size of paper, see page 134. Customizing Tray 1 Operation - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 133
Feeding Paper from Tray 1 The Manual Feed feature allows you to print on special paper from Tray 1, such as envelopes or letterhead. If Manual Feed is selected, the printer will print only from Tray 1. Select Manual Feed through the software or printer driver. Manual Feed can also be enabled from - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 134
more than one person loads or removes paper. Printing by type and size of paper is a way to be sure that print jobs always print on the desired paper. (Some printers have a feature which "locks out" trays, to prevent printing on the wrong paper. Printing by type and size of paper eliminates the need - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 135
the sections on loading paper, starting on page 76.) 4. From the software or printer driver, select the desired type and size of paper. Note The type and size settings can also be configured from HP JetAdmin for networked printers. See the printer software help. To print by type and size, it might - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 136
Managing the Toner Cartridge z Cleaning the Printer To ensure optimum print quality, the printer will prompt you perform printer maintenance every 350,000 pages. When the PERFORM PRINTER MAINTENANCE message appears on the control panel, you will need to purchase a Printer Maintenance Kit and install - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 137
Chapter 4 Printer Maintenance 137 Managing the Toner Cartridge HP Policy on Non-HP Toner Cartridges Hewlett-Packard Company cannot recommend use of non-HP toner cartridges, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 138
Chapter 4 Printer Maintenance 138 Toner Cartridge Life Expectancy The life of the toner cartridge depends on the amount of toner that print jobs require. When printing text at 5% coverage, an HP toner cartridge lasts an average of 15,000 pages. (A typical business letter is about 5% coverage.) - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 139
4 Printer Maintenance 139 Continue Printing When Toner is Low z When toner is low, the printer's control panel displays the TONER LOW message. z If the TONER LOW message displays, but the printer continues printing, TONER LOW is set to CONTINUE (the default setting). If the printer stops printing - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 140
wash clothing in cold water. (Hot water sets toner into fabric.) 4 Reinsert the toner cartridge into the printer and close the top cover. 4 If the print remains light, install a new toner cartridge. (Follow the instructions provided with the new toner cartridge.) Managing the Toner Cartridge - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 141
Chapter 4 Printer Maintenance 141 Cleaning the Printer To maintain print quality, clean the printer thoroughly: z Every time you change the toner cartridge. z Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth. Clean the inside with only a - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 142
Chapter 4 Printer Maintenance 142 1 1 Before you begin these steps, turn the printer off and unplug all cables. WARNING! Avoid touching the adjacent fusing area in the left door. It may be HOT. 2 2 Open the top cover of the printer and remove the toner cartridge. CAUTION Do not touch the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 143
Chapter 4 Printer Maintenance 143 Using the Printer Cleaning Page Note If toner specks appear on the front or back side of your print jobs, follow the procedure below. From the printer's control panel, do the following: 1. Press MENU repeatedly until PRINT QUALITY MENU appears. 2. Press ITEM - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 144
you to solve printer problems. Clearing Paper Jams (see page 146) Occasionally, paper can jam during printing. This section will help you to locate paper jams, properly clear them from the printer, and solve repeated paper jams. Understanding Printer Messages Many different messages can appear - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 145
where the problem is. Use the tables in this section to determine the printer problem, and then follow the corresponding troubleshooting suggestions. Checking the Printer's Configuration (see page 227) From the printer, you can print information pages, which give details about the printer and its - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 146
. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 166. Note After the jam is cleared, the top cover of the printer must be opened and closed to clear the paper jam message from the control panel. Continued on next - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 147
cover area Stapler Tray 1 Multibin Mailbox Left door Tray 2 and Tray 3 Front door Right door Vertical transfer door 2000-sheet Input Tray (Tray 4) Note Loose toner might remain in the printer after a paper jam, but the toner should clear after a few sheets are printed. Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 148
Chapter 5 Problem Solving 148 Clearing Jams from the Input Tray Areas Clearing Tray 1 1. Open Tray 1 by pulling down. 2. Check for paper in the Tray 1 area. 3. Remove any - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 149
Chapter 5 Problem Solving 149 Clearing the Right Door 1. Open the right door located below Tray 1. 2. Check for paper in this area. 3. Open the jam access cover using the green lever. 4. Remove any paper from this area by pulling it out of the printer. 5. Be sure to remove all pieces of torn paper - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 150
Chapter 5 Problem Solving 150 Clearing Trays 2 and 3 1. Open the tray. 2. Remove jammed or damaged paper from this area by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open and close the top cover. Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 151
paper from area (A) by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open the vertical transfer door and remove jammed paper (B). 6. Close the vertical transfer door. 7. Open and close the top cover. Continued on next page. Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 152
Chapter 5 Problem Solving A 152 B Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 153
Chapter 5 Problem Solving 153 Clearing the Optional 2000-sheet Input Tray (Tray 4) 1. Open Tray 4. 2. Remove damaged or jammed paper from area (A) by pulling it out of the printer. 3. Be sure to remove all pieces of torn paper. 4. Close the tray. 5. Open the vertical transfer door and remove all - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 154
Chapter 5 Problem Solving A 154 B Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 155
Chapter 5 Problem Solving 155 Clearing the Optional Envelope Feeder 1. Open the top cover. 2. Remove toner cartridge. WARNING! Avoid touching the adjacent fusing area. It may be HOT. 3. Remove envelopes in this area by pulling them straight up and out of the printer. 4. Be sure to remove any - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 156
Chapter 5 Problem Solving 156 Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 157
door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 5. If a duplexer is installed, turn the printer off and remove the duplexer (C) by pressing the colored tab on the lower right side of the unit and pulling the entire unit out of its slot. 6. Remove any paper remaining in the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 158
Chapter 5 Problem Solving B A 158 C Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 159
Chapter 5 Problem Solving 159 Clearing Jams from the Top Cover Area 1. Open the top cover. 2. Remove the toner cartridge. WARNING! Avoid touching the adjacent of the printer. 5. Be sure to remove all pieces of torn paper. 6. Replace the toner cartridge and close the top cover. Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 160
Chapter 5 Problem Solving 160 Clearing Jams from the Output Areas Clearing the Standard Output Bin If the paper jam extends into the output area, as shown in the graphic below, slowly and carefully pull the paper straight out of the printer so that it does not tear. Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 161
Chapter 5 Problem Solving 161 Clearing the Left Door (Fuser Area) 1. Open the left door. (If a mailbox accessory is installed, first push it away from the printer to access the left door.) WARNING! Avoid touching the adjacent fusing area. It may be HOT. 2. Remove any jammed or damaged paper from - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 162
(C) by carefully pulling it out of the printer. Note When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 166. Continued on next page. Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 163
Chapter 5 Problem Solving 163 Clearing Paper Jams - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 164
Chapter 5 Problem Solving 164 Clearing Jams from the Stapler 1 Remove the Left Output Bin. 1 2 Open the stapler unit cover. 3 Press the colored tab with your forefinger and pull the colored circular tab with your other forefinger to open the stapler. 4 Remove loose or - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 165
After clearing a stapler jam, up to 12 documents may not be stapled when printing resumes because the stapler must reload. Once the unit begins stapling again, either manually staple the unstapled documents or resend the job. If a print job is sent and the stapler is jammed or out of staples, the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 166
not use previously printed paper or torn, worn, or irregular paper. For recommended paper and other paper for your printer, see page 254. 5. Check the paper specifications. (If paper is outside of the recommended specifications, problems may occur.) 6. When duplexing, the printer rolls paper under - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 167
Solution 7. Printer may be dirty. Clean the printer as described on page 141. 8. Check that the correct paper size is installed (page 254). 9. Check that all damaged or jammed paper is removed by pulling it out of the printer. If jams continue, contact your authorized HP service provider. Clearing - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 168
all of the recommended actions, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Not all messages are described in this user guide (many are selfexplanatory). Some printer messages are affected by the AUTO CONTINUE and CLEARABLE - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 169
the doors and paper guides. The engine is rolling its rollers to check for possible paper jams. A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for a different printer language, or add - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 170
Chapter 5 Problem Solving 170 Printer Messages (continued) Message DISK FILE OPERATION FAILED DISK FILE from the EIO disk and then try again. Download or delete files from HP JetAdmin, and download or delete fonts from HP FontSmart. (See the software help for more information.) The EIO disk is - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 171
printer is not communicating with the network (even though the message is no longer present). The problem may be a bad EIO card, a bad cable or connection on the network, or a network problem from the Paper Handling Menu in the printer's control panel (page 283). Press GO if the desired envelope - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 172
and download or delete fonts from HP FontSmart. (See the software help for more information.) The flash DIMM is protected, and no new files can be written to it. Disable the write protection through HP JetAdmin. An input paper handling device has a condition that needs attention before printing can - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 173
Chapter 5 Problem Solving 173 Printer Messages (continued) Message MANUALLY FEED [TYPE] [SIZE printer. The current job might not print correctly and some resources (such as downloaded fonts or macros) might have been deleted. You might want to add more memory to the printer (page 310). The printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 174
optimum print quality, the printer prompts you to perform routine maintenance every 350,000 pages. To order a Printer Maintenance Kit, see page 36. The RAM disk had a critical failure and can no longer be used. Turn the printer off, and then turn the printer on to clear the message. The requested - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 175
. (Delete files using HP JetAdmin, HP FontSmart, or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer's control panel (page 295). The stapler device - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 176
76.) Ensure that the trays are correctly adjusted for size.The tray type settings (and size for Tray 1) must be set from the printer's control panel (page 134). If you are trying to print A4 or letter size paper, and this message appears, make sure the default paper size is set correctly from the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 177
page 146). Open and close the top cover to clear the message. If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Understanding Printer Messages - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 178
communications protocol may be in use. Press GO to clear the message. (Data will be lost.) Check the host configuration. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user's guide.) Understanding Printer Messages - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 179
-1284 specification.) This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer (page 55). Press GO to clear the error message. (Data will be lost.) If this message persists, contact an HP-authorized service or support - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 180
from the printer's memory.) A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) An internal error has - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 181
Recommended Action A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Understanding Printer Messages - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 182
zz = Error number You might need to replace the specified DIMM. Turn the printer off, and then replace the DIMM that caused the error. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Understanding Printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 183
A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) There is a problem with the printer's memory - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 184
turn the printer on. If this message persists, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) An error occurred in the printer's nonvolatile memory (NVRAM) and one or more printer settings has been reset to its factory default. Print - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 185
HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) The printer detected an error. The numbers (xxxx) indicate the specific type of error. Turn the printer off, and then turn the printer on. Try printing a job from a different software application - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 186
you are experiencing, then see the following tables to troubleshoot the problem. Note The examples below depict letter-size paper that has passed through the printer long-edge first. (If the paper has passed through the printer shortedge first, lines and repeating defects will run vertically - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 187
Chapter 5 Problem Solving 187 Light Print or Fade Toner Specks (front or back) Dropouts Lines Gray Background Toner Smear Loose Toner Repeating Defects Misformed Characters Page Skew Correcting Output Quality Problems Curl or Wave Wrinkles or Creases - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 188
Problem Solving 188 Troubleshooting Checklist z Printer Does Not Turn On z Blank or Garbled Control Panel Display z Printer Cannot Print Configuration Page z Print Job Does Not Print z Computer, Network, or I/O Port Problems z Print Speed is Too Slow z Printing is Incomplete or Incorrect z Printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 189
printer for voltage requirements.) If you are using a power strip and its voltage is not within specification, plug the printer directly into the power receptacle. Press all the keys to see if one is stuck; contact your HP service representative if this does not work. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 190
. See the getting started guide. Printer Cannot Print Configuration Page Check to see if... Solution Correct size of paper is Check paper trays to be sure the correct sizes are loaded not loaded. (Letter or A4). Also, check that guides are set correctly. Toner cartridge sealing tape is not - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 191
and securely connected to both the printer and the computer. If the cable is not correctly configured, see the getting started guide for configuration information. See "Understanding Printer Messages" starting on page 168 for printer messages and recommended actions. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 192
out the toner cartridge and check for paper. Reseat the toner cartridge. z Open trays 2 and 3. Ensure that the appropriate paper is inserted. (For more information on paper specifications, see page 256.) Close the trays. z Ensure that you are using the correct printer driver. z Complex print job may - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 193
toner cartridge. z Open trays 2 and 3. Ensure that the appropriate paper is inserted. (For more information on paper specifications, see page 256.) Close the trays. Print Speed is Too Slow Situation First page takes much longer to print than following pages. Solution z Make sure that the printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 194
network. See the getting started guide for configuration information. z You might need to add more memory (page 312). Printing is Incomplete or Incorrect Situation Blank pages print. Solution z Turn the printer off and then back on. z Make sure the toner cartridge is installed properly. z Make - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 195
not duplexed. z Make sure that you are using the correct paper size (page 254). z You may need to add more printer memory (page 312). Data is missing, but there z Check your software application to be sure the print file contains are no printer messages. no errors. z Check your cable to ensure - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 196
for an error message. z If you are on a network, make sure the computer is correctly configured and there is not a network problem (see your network administrator). z Check the line voltage to ensure that it is steady and within printer specifications. (See page 273.) Turn the printer off and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 197
to ensure the correct printer driver has been installed and configured. To verify that the font you want is available, print a font list (page 232). z Your software selected a substitute font for one that is not available in the printer. (See your software application manual for more information on - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 198
how your software works with control panel settings.) Job went to a different The wrong size or type of paper was used for the job. (See bin than was expected. page 256 for supported paper sizes.) Job prints on the wrong z Make sure you have loaded the paper correctly. (Starting on page side of - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 199
] [SIZE] message. information on paper specifications, see page 254. Cannot print from Tray 1. Make sure to select Manual Feed or Tray 1 through your software application and the size and type for which the tray is configured. For Manual Feed, wait for the printer to request the manual feed before - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 200
TRAY LOAD x Load the requested paper size or press SELECT to print on a [TYPE] [SIZE] paper size size already loaded. The printer has a job in the buffer and is message. waiting to print on the correct paper size. Set the paper type in the control panel (page 279). Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 201
z Ensure that paper specifications are within the recommended range (page 254). z Verify that the paper type configured in the printer control panel for Tray 4 matches the paper loaded in Tray 4 (page 84). z A tray might have been pulled out during printing. z Check cables and connectors between the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 202
HP service provider. Paper is not going to the z Verify that the correct output bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 203
One-page jobs will not be stapled. z The interface cable between the mailbox and the stapler unit problems. z Stapler may have some trapped staple wires that are obstructing the magazine. Remove loose staples and paper dust from the inside of the stapler (page 164). Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 204
Problems with the Optional 5-bin Mailbox with Stapler (continued) Printer does not recognize the Mailbox with Stapler. z Ensure that the Mailbox with Stapler has been configured in the printer driver. Refer to page 52 for more information on accessing the printer driver. z Ensure that the cable - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 205
the toner cartridges. Paper is not going to the z Verify that the correct output bin is selected in the printer diver. For correct output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 206
the bins while printing. z Check cables and connectors between the printer and the mailbox. See page 210 for cabling configurations. z Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor. Remove the toner cartridges, and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 207
output bin. more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 for more information on paper specifications. z If you are trying to send print jobs to an optional multibin mailbox, verify - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 208
the bins while printing. z Check cables and connectors between the printer and the mailbox. See page 210 for cabling configurations. z Repeated paper jams in the multibin mailbox area might indicate that the printer and multibin mailbox are set up on an uneven floor. Remove the toner cartridges, and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 209
output bin. For more information on changing printer driver settings, see the online help. z The paper does not meet the specifications for the output bin. See page 256 for more information on paper specifications. z If you are trying to send print jobs to an optional multibin mailbox, verify - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 210
Chapter 5 Problem Solving 210 Cabling Configurations Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 211
the printer driver. z Print a configuration page to check that the unit is present. Job did not duplex z Check that the duplexer is installed. z Be sure the duplexer has been configured in the printer driver. z Make sure that the software is not overriding the printer driver setting. Duplexer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 212
fastened. Use the Windows-based HP JetAdmin utility, the HP LaserJet Resource Manager, or the Macintosh-based HP LaserJet Utility to initialize the disk. Turn the printer off and verify that the EIO disk is inserted correctly and securely fastened. If the control panel message continues to be - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 213
PS, print the PS Font printout substituted a Page and verify that the font is on the disk. If the font is not on different font. the disk, use the HP LaserJet Resource Manager, FontSmart, or the Macintosh-based HP LaserJet Utility to download the font. PS Troubleshooting Situation Solution - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 214
Chapter 5 Problem Solving 214 PS Troubleshooting (continued) The job prints in Courier (the printer's default font) instead of the font you requested. z The requested typeface is not available in the printer or is not present on the disk. Use a font download utility to download the desired font. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 215
5 Problem Solving 215 PS Troubleshooting (continued) A PS error page prints. Make sure the print job is a PS job. Check to see whether your software expected you to send a setup or PS header file to the printer. Check the printer setup in your software application to ensure that the printer is - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 216
the Fault Error Writing Device PATH statement: LPTn: Abort, Retry, Ignore? For DOS versions below 4.0, add: MODE LPT1:,P For DOS versions 4.0 and above, add: MODE LPT1:,B z The I/O cable might be faulty; see "Printing is Incomplete or Incorrect" on page 194. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 217
). Auto Setup did not automatically set up the printer. z Set up the printer manually by selecting Configure. z Reinstall the printer software (page 62). z Select an alternate PPD (page 219). z The PPD might have been renamed. If so, select the renamed PPD (page 219). The printer driver icon - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 218
in the Chooser (page 219). z If you are printing an .EPS file, try downloading the fonts contained in the .EPS file to the printer before printing. Use the HP LaserJet Utility (page 69). z If the document is not printing with New York, Geneva, or Monaco fonts, go into the Page Setup dialog box, and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 219
to the Chooser. Note If you manually select a PPD, an icon might not appear next to the selected printer in the Select a PostScript Printer box. In the Chooser, click Setup, click Printer Info, and then click Update Info to bring up the icon. 9. Close the Chooser. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 220
the printer, do this before selecting the printer in the Chooser. If you rename the printer after selecting it in the Chooser, you will have to go back into the Chooser and reselect it. Use the Set Printer Name feature in the HP LaserJet Utility to rename the printer. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 221
the message I/O CARD READY. (Follow the steps on page 228 to print a configuration page.) For troubleshooting information, refer to the HP JetDirect software installation guide. HP JetDirect 600N 10/100Base-TX Print Server If the printer contains an optional HP JetDirect 10/100Base-TX print server - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 222
5 Problem Solving 222 Note z Check the JetDirect Configuration Page for a LOSS OF CARRIER error message. This message also indicates that the card did not link to the network. The HP JetDirect 10/100Base-TX print server may require up to 10 seconds to establish a link to the network. If the print - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 223
223 1. Remove the HP JetDirect 10/100TX print server. 2. Use jumpers P1, P2, and P3 to manually configure the print server for either 10 or 100 Mb per second link speed, and Full-duplex or Half-duplex operation according to the table below. Continued on next page. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 224
224 Operation Jumper P1 Autonegotiation Enabled AUTO 100 Half-duplex 100 Full-duplex 10 Half-duplex 10 Full-duplex Continued on next page. Jumper P2 100 100 Jumper P3 H H Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 225
Chapter 5 Problem Solving 225 Continued on next page. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 226
duplex operation, the port on the network switch must also be set for 100TX Full-duplex operation. 5. Turn the printer off and back on 6. Check the print server operation. If the print server fails to link, contact a local authorized HP dealer or service representative. Determining Printer Problems - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 227
Chapter 5 Problem Solving 227 Checking the Printer's Configuration From the printer's control panel, you can print pages that give details about the printer and its current configuration. The following information pages are described here: z Configuration Page z Menu Map z PCL or PS Font List For - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 228
troubleshoot printer problems, or to verify installation of optional accessories, such as memory (DIMMs), input and output paper handling devices, and printer languages. Note If an HP JetDirect print server card is installed (HP LaserJet 8000 N/ 8000 DN printers), a JetDirect configuration page - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 229
Chapter 5 Problem Solving 229 Configuration Page 1 4 2 5 3 6 1. Printer Information lists the serial number, HP JetSend IP addresses, page counts, and other information for the printer. 2. Event Log lists the number of entries in the log, the maximum number of entries viewable, and the last - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 230
Chapter 5 Problem Solving 230 4. Memory lists the printer memory, PCL Driver Work Space (DWS), and I/O buffering and resource saving information. 5. Security lists the status of the printer's control panel lock, control panel password, and disk drive. 6. Paper Trays and Options lists the size - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 231
content of the menu map varies, depending on the options currently installed in the printer. (Many of these values can be overridden from the printer driver or software application.) For a complete list of control panel items and possible values, see page 279. To change a control panel setting, see - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 232
of the font. z Escape Sequence (a PCL programming command) is used to select the designated font. (See the legend at the bottom of the font list page.) Note For step-by-step instructions on using printer commands to select a font with DOS applications, see - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 233
Chapter 5 Problem Solving 233 z Font # is the number used to select fonts from the printer's control panel (not the software application). Do not confuse the font # with the font ID, described below. The number indicates the DIMM slot where the font is stored. z SOFT: Downloaded fonts, which stay - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 234
Chapter 5 Problem Solving 234 File Directory Page 1 2 3 1. Disk Information indicates the disk model number, serial number, capacity, available free space, and whether you after the directory line. The files are not necessarily listed in alphabetic order. Checking the Printer's Configuration - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 235
number. 3. Error lists the internal error code for each error. 4. Page Count indicates the number of printed pages from the printer when the error occurred. 5. Description or Personality indicates whether the error occurred due to a problem within a printer personality or a printer jam. 6. Serial - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 236
Chapter 6 Service and Support 236 6 Service and Support Overview z Hewlett-Packard limited warranty statement z Limited Warranty for Toner Cartridge Life z HP Software License Terms z Worldwide Sales and Service Offices Overview - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 237
Chapter 6 Service and Support 237 Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet 8000 DURATION OF WARRANTY 1 year, on-site 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If HP receives notice - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 238
and Support 238 6. Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse, (d) operation outside of the published environmental specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 239
an HP Maintenance Agreement or HP SupportPack, request service as specified in the agreement. z If you do not have an HP Maintenance Agreement or HP SupportPack, contact an HP-authorized service or support provider. (See the HP Support pages at the front of this user guide.) Hewlett-Packard limited - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 240
in a new Hewlett-Packard toner cartridge. How long does the coverage last? How do I know when the HP toner is running out? What will HP do? What does this warranty not cover? The coverage lasts until the HP toner is depleted, at which time the warranty expires. The TONER LOW message on the printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 241
specific legal rights, and you may also have other rights which vary from state to state, province to province, or country to country. This limited warranty is the sole warranty on the HP toner cartridge and supersedes any other warranty relating to this product. IN NO EVENT SHALL HEWLETT-PACKARD - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 242
Chapter 6 Service and Support 242 HP Software License Terms ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOU MAY RETURN THE SOFTWARE FOR A - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 243
Chapter 6 Service and Support 243 Copies and Adaptations You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software. You must reproduce all copyright notices in the original Software on all - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 244
Chapter 6 Service and Support 244 Termination HP may terminate your license upon notice for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form. Export Requirements - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 245
available through the appropriate Customer Support Center in HP Support section. Argentina Hewlett-Packard Argentina S.A. Montañeses 2140 (3) 272-8000 Extended Warranty Support: Phone: (61) (3) 272-2577 Customer Information Center: Phone:(61) (3) 272-8000 Austria Hewlett-Packard GmbH Lieblgasse 1 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 246
Hewlett-Packard SA Alameda Rio Negro 750 06454-050 Alphaville - Barueri-SP Phone: (55) (11)- 7296-8000 Canada Hewlett-Packard (Canada) Ltd. 17500 Trans Canada Highway South Service Support: Phone:(86) (10) 6262-5666x. 6101/2 (86) (10) 6261-4167 Colombia Hewlett-Packard Colombia Calle 100 No. 8A -55 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 247
852) 2599-7777 Fax: (852) 2506-9261 Hardware Repair Center: Phone:(852) 2599-7000 Extended Warranty Support: Phone:(852) 2599-7000 Customer Information Center: Phone:(852) 2599-7066 Finland Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Phone:(358) (9) 887-21 Fax: (358) (9) 887-2477 France - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 248
110 019 Phone:(91) (11) 647-2311 Fax: (91) (11) 646-1117 Hardware Repair Center and Extended Warranty Support: Phone:(91) (11) 642-5073 (91) (11) 682-6042 Italy Hewlett-Packard Italiana SpA Via Giuseppe di Vittorio, 9 Cernusco Sul Naviglio I-20063 (Milano) Phone:(39) (2) 921-21 Fax: (39) (2) 921 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 249
Support: Phone:(82) (2) 3770-0365 (Bench) (82) (2) 769-0500 (Onsite) Latin American Headquarters 5200 Blue Lagoon Drive Suite 950 Miami, FL 33126,USA Phone:(1) (305) 267-4220 249 México Hewlett-Packard 90529 Middle East/Africa ISB HP Response Center Hewlett-Packard S.A. Rue de Veyrot 39 P.O. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 250
Wharf, Quay Street P.O. Box 3860 Auckland Phone:(64) (9) 356-6640 Fax: (64) (9) 356-6620 Hardware Repair Center and Extended Warranty Support: Phone:(64) (9) 0800-733547 Customer Information Center: Phone:(64) (9) 0800-651651 Norway Hewlett-Packard Norge A/S Postboks 60 Skøyen Drammensveien 169 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 251
Center, call : North(886)(02) 717-9673 Central(886)(04) 327-0153 South(886)(080)733-733 Extended Warranty Support Contact : Phone: (886)(02) 714-8882 Thailand Hewlett-Packard (Thailand) Ltd. 23-25/f Vibulthani Tower II 2199 Rama 4 Rd, Klongton Klintoey, Bangkok 10110 Thailand Phone:(66) (2) 666-3900 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 252
Ve ölçüm Sistemleri AS 19 Mayis Caddesi Nova Baran Plaza Kat: 12 80220 Sisli-Istanbul Phone:(90) (212) 224-5925 Fax: (90) (212) 224-5939 252 United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell Berkshire RG12 1HN Phone:(44) (134) 436-9222 Fax: (44) (134) 436-3344 Venezuela - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 253
Appendix A Specifications 253 A Specifications Overview This appendix includes: z Paper Specifications z Printer Specifications Overview - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 254
the guidelines in this manual. Paper that does not meet these guidelines may cause the following problems: z poor print quality z increased paper jams z premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 255
the HP LaserJet Printer Family Paper Specification Guide. (To order the guide, see page 36.) Always test paper before purchasing a large quantity. CAUTION Using paper outside HP specifications may cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 256
A Specifications 256 Supported Sizes print on both sides of paper that is equal to or larger than 5 by 7.5 in. (127 by 191 mm). z Other media types: transparencies, envelopes, and labels Note: It is best to use Tray 1 when printing envelopes, transparencies, and labels. Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 257
Appendix A Specifications 257 Tray or Bin Capacity Paper Weight Tray 2 and Optional 2 x 500-sheet Input Tray (Tray 4) up to 500 sheets Paper sizes: Letter, ISO to 100 sheets Paper sizes: Letter, ISO A4, A5, (face-up) Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4 Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 258
Appendix A Specifications 258 Tray or Bin Capacity Paper Weight ISO A3, envelopes, transparencies, (60 to 105 g/m2) labels Note: Envelopes, transparencies, and labels are only supported in the left output bin. Envelope Feeder up to 100 envelopes Envelope sizes: Commercial 16 to 24 lb #10 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 259
Appendix A Specifications 259 Supported Types of Paper The printer supports the following types of paper: z plain z letterhead z prepunched z bond z color z rough z preprinted z transparency z labels z recycled z card stock z user-defined (5 types) Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 260
Appendix A Specifications 260 Guidelines for Using Paper For best results, use conventional of paper. Some paper causes print quality problems, jamming, or damage to the printer. Symptom Problem with Paper Solution Poor print quality or toner adhesion. Problems with feeding. Too moist, too - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 261
Specifications 261 Symptom Problem with Paper Jamming, damage to printer. Cutouts or perforations. Problems with feeding. Ragged edges. Solution Do not use paper with cutouts or perforations. Use good quality paper. Note Do not use letterhead paper that is printed with low-temperature inks - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 262
Weight Equivalence Table Use this table to determine approximate equivalent points in weight specifications other than U.S. bond weight. For example, to determine the equivalent of 33 37 60 60 17 43 24 29 35 39 64 64 20 50 28 34 42 46 75 75 21 54 30 36 44 49 80 80 Paper - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 263
100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120 34 86 47 58 71 79 128 128 36 90 50 62 75 83 135 135 .18 39 100 55 67 82 91 148 148 .19 42 107 58 72 87 97 157 157 Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 264
Appendix A Specifications 264 Paper Weight Equivalence (continued) U.S. Post Carda thickness (mm) U.S. Bond Weight (lb) U.S. Text/ Book Weight (lb) U.S. Cover Weight (lb) U.S. 90 110 122 199 199 a. U.S. Post Card measurements are approximate. Use for reference only. Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 265
Appendix A Specifications 265 Labels Note For best results, use Tray 1 and the Left Output Bin. CAUTION To avoid damaging the printer, use only labels recommended for use in laser printers. Never print on the same sheet of labels more than once. Label Construction When selecting labels, - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 266
printer must be able to withstand 392° F (200° C), the printer's maximum temperature. To avoid damaging the printer, use only transparencies recommended for use in laser printers. If you have problems printing transparencies, use Tray 1. To print transparencies, see page 117. Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 267
: Prior to printing, envelopes should lie flat with less than 0.25 inch (6 mm) curl, and should not contain air. (Envelopes that trap air may cause problems.) z Condition: Make sure envelopes are not wrinkled, nicked, or otherwise damaged. z Sizes in Tray 1: See page 256 for supported paper sizes - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 268
Appendix A Specifications 268 If you do not have an optional envelope feeder, print envelopes from Tray 1, see page 111. To print envelopes with the optional envelope feeder, see page 107. If envelopes wrinkle, try opening the left output bin. Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 269
Appendix A Specifications 269 Envelopes with Double-Side-Seams Double-side-seam construction has vertical seams at both ends of the envelope use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams. Paper Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 270
Specifications 270 Envelope Margins The following table gives typical address margins for a Commercial #10 or DL envelope. Type of Address Top Margin Left Margin Return Address 0.5 in (12.7 mm) 0.6 in (15.2 mm) Delivery Address 2 in (51 mm) 4 in (85 mm) Note For the best print print - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 271
suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 53 lb (199 g/ m2) in Tray 1 or 28 lb (105 g/m2) in other trays. Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 272
Appendix A Specifications 272 Card Stock Construction z Smoothness: 36-53 lb (135-199 of curl. z Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged. z Sizes: See page 256. Note Before loading card stock in Tray 1, make sure it is regular in shape and not damaged. Also - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 273
Appendix A Specifications 273 Printer Specifications Physical Dimensions 46.75 in. (1187 mm) 35 in. (889 mm) 14.5 in. (368 mm) Continued on next page. Printer Specifications 11.5 in. (292 mm) - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 274
Appendix A Specifications 13.75 in. (350 mm) 274 11.5 in. (292 mm) 29.5 in. (749 mm) Continued on next page. Printer Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 275
A Specifications 275 66.25 in. (1683 mm) 35 in. (889 mm) 14.5 in. (368 mm) 19.5 in. (485 mm) 48.4 in. (1229 mm) 33 in. (838 mm) Printer Weight (without toner cartridge) z HP LaserJet 8000 and 8000 N printers: 48 kg (106 lbs) z HP LaserJet 8000 DN printer: 51 kg (113 lbs) Printer Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 276
276 Environmental Specifications Printer State Power Consumption (average, in watts, base unit) Power Consumption (average, in watts, fully configured unit) Printing (100-127V units) (220-240V units) 500 Watts 505 Watts 550 Watts 530 Watts Standby (100-127V units) (220-240V units) 135 Watts - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 277
)a Operating (Printing)b Sound Power Level 6.6 Bel Sound Pressure Level, LpAm (Bystander Position) 51 dB Sound Pressure Level, LpAm (Operator Position) 57 dB a. Specifications are for the LaserJet 8000 (C4085A) b. Print speed is 24 ppm Power Save 5.3 Bel 37 dB 42 dB Printer Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 278
Appendix A Specifications General Specifications Operating temperature Relative Humidity Speed, in pages per minute (ppm) Expandable Memory 278 50-91° F (10-32.5° C) 20-80% 24 ppm Up to 192 MB total, combining standard and accessory memory DIMMs. Printer Specifications - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 279
panel to access printer features not supported by the printer driver or software application. Printer driver and software commands override the printer's control panel settings. You can print a menu map from the control panel that shows the current printer configuration (page 48). This appendix - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 280
, depending on the options currently installed in the printer. See page 231 to print a control panel menu map. This appendix includes: z Information Menu z Paper Handling Menu z Print Quality Menu z Printing Menu z Configuration Menu z I/O Menu z EIO Menu (8000 N/8000 DN) z Resets Menu Overview - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 281
items. For more information, see page 231. PRINT CONFIGURATION The configuration page shows the printer's current configuration. If an HP JetDirect print server card is installed (HP LaserJet 8000 N and 8000 DN printers), a JetDirect configuration page will print out as well. For more information - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 282
VALUE + to scroll through the event log entries. PRINT PAPER PATH TEST The paper path test can be used to verify that the paper path is working properly, or to troubleshoot problems with a type of paper. Choose the input tray, output bin, duplexer (if available), and number of copies. Information - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 283
panel, you can print by choosing the type and size of paper from the printer driver or software application. For more information, see page 134. Some items in this menu (such as duplex and manual feed) can be accessed from a software application, or from the printer driver (if the appropriate - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 284
1, the printer will pull paper from that tray first. CASSETTE: A paper size must be assigned to Tray 1 using the TRAY 1 SIZE option (the next item in this menu when TRAY 1 MODE=CASSETTE). This allows Tray 1 to be used as a reserved tray. For more information, see page 131. For supported This item - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 285
. OPTIONAL BIN MANUAL OFF FEED=OFF ON Feed the paper manually from Tray 1, rather than automatically from a tray. When MANUAL FEED=ON and Tray 1 is empty, the printer goes offline when it receives a print job and displays MANUALLY FEED [PAPER SIZE]. For more information, see page 133. Paper - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 286
is on. Choose the binding edge when duplexing (printing on both sides of paper). For more information, see page 102. Choose YES to print on letter size paper when an A4 job is sent, but no A4 size paper is loaded in the printer (or to print on A4 size paper when a letter job is sent, but - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 287
the HP LaserJet III family of printers. 600: Produces high print quality at the printer's maximum speed (24 ppm). FASTRES 1200: Produces optimum print quality (comparable to 1200 dpi) at the printer's maximum speed (24 ppm). Note It is best to change the resolution from the printer driver or - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 288
on the printed page by up to 50%. CAUTION HP does not recommend full-time use of EconoMode. (If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge.) Note It is best to turn EconoMode on or off from the printer driver or software - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 289
. Note It is best to change the toner density from the printer driver or software application. (Driver and software settings override control panel settings.) CREATE No value to CLEANING PAGE select. Press SELECT to print a cleaning page (for cleaning excess toner from the paper path). In order - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 290
is best to set the number of copies from the printer driver or software application. (Driver and software settings override control panel settings.) PAPER= LETTER (110V printers) and ENVELOPE= COM10 (110V printers) For supported paper sizes, see page 256. Set the default image size for paper and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 291
unit of measurement for the custom paper size. X DIMENSION= 11.7 INCHES (110V printers) or 297 MILLIMETERS (220V printers) For supported paper sizes, see page the printer (short edge). Y DIMENSION= 17.7 INCHES (110V printers) or 450 MILLIMETERS (220V printers) For supported paper sizes, see page - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 292
Determine the default orientation of print on the page. Note It is best to set the page orientation from the printer driver or software application. (Driver and software settings override control panel settings.) FORM=60 LINES (110V printers) or 64 LINES (220V printers) 5 to 128 Sets vertical - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 293
for line draw characters. Select the version of Courier font to use: REGULAR: The internal Courier font available on the HP LaserJet 4 series printers. DARK: The internal Courier font available on the HP LaserJet III series printers. Both fonts are not available at the same time. Printing Menu - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 294
compatible PCL jobs (pure text, no job control). Some environments, such as UNIX, indicate a new line using only the line feed control code. This option allows the user to append the required carriage return to each line feed. Select ON to print the PS error page when PS errors occur. Printing Menu - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 295
Power Save feature does the following: Minimizes the amount of power consumed by the printer when it is idle. Reduces wear on the printer's electronic components. (Turns off the display's backlight.) When you send a print job, press a control panel key, open a paper tray, or open the top cover, the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 296
by which valid languages are installed in the printer. Normally you should not change the printer language (the default is AUTO). If you change it to a specific printer language, the printer will not automatically switch from one language to another unless specific software commands are sent to the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 297
printer memory to save each language's permanent resources. (You might need to add memory to the printer specific language is changed, all languages will lose all saved resources, including any unprocessed print (See the items below.) AUTO: The printer automatically determines the amount of memory to - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 298
the amount of memory used for saving PCL resources. Printer default is the minimum amount of memory needed to PAGE TOO COMPLEX, PRESS GO TO CONTINUE message displays (page 178). Memory Enhancement technology (MEt) attempts to guarantee that all pages will print. If the page does not print, turn PAGE - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 299
online. OFF: If an error occurs that prevents printing, the message will remain on the display and the printer will remain offline until GO is pressed. This item determines how the printer behaves when toner is low. The TONER LOW message will first appear when the toner cartridge is almost out of - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 300
be used through the following item: RAM DISK SIZE. Note If the setting is changed from OFF to ON or from OFF to AUTO, the printer will automatically reinitialize when it becomes idle. RAM DISK SIZE=xxxK 0K and up (This value depends on the amount of installed m e m o r y. ) This item determines - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 301
paper jam is cleared. OFF: The printer does not reprint pages following a paper jam. Printing performance might be increased with this setting. This item appears only after the PERFORM PRINTER MAINTENANCE message displays. OFF: The PERFORM PRINTER MAINTENANCE message will be cleared and will not be - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 302
TIMEOUT=15 5 to 300 Explanation Select the I/O timeout period in seconds. (I/O timeout refers to the time, measured in seconds, that the printer waits before ending a print job.) This setting allows you to adjust timeout for best performance. If data from other ports appear in the middle of your - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 303
downloaded resources (such as fonts or macros) will need to be downloaded again, unless they are stored on an optional hard disk or flash DIMM. For more information, see page the amount of memory installed in the printer, the languages installed in the printer, and by other memory allocations that - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 304
computers. Turn the bidirectional parallel communication on or off. The default is set for a bidirectional parallel port (IEEE1284). This setting allows the printer to send status readback messages to the computer. (Turning the parallel advanced functions on might slow language switching.) I/O Menu - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 305
Appendix B Control Panel Menus 305 EIO Menu (8000 N/8000 DN) EIO (enhanced input/output) Menus depend on the particular accessory product installed in an EIO slot of the printer. If the printer contains an HP JetDirect print server EIO card, you can configure basic networking parameters using the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 306
for Token Ring cards, you can also specify NetWare Source Routing parameters, which include SRC RT=AUTO (default), OFF, SINGLE R, or ALL RT. EIO Menu (8000 N/8000 DN) - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 307
when the printer is turned on. If you specify BOOTP=NO, you can manually set selected TCP/IP parameters from the control panel. You can manually set each byte Syslog Server (LG), and Default Gateway (GW). Also, you can manually set the Timeout time period. NO: The EtherTalk Menu is not accessible. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 308
, while CANCEL JOB clears only the current job. Item RESET MEMORY RESTORE FACTORY SETTINGS Explanation This item clears the printer buffer and the active I/O input buffer, and makes the control panel defaults current. Resetting memory during a print job can result in data loss. This item performs - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 309
Menus 309 Item Explanation RESET ACTIVE I/O CHANNEL This item performs a simple reset and clears the input and output buffers (for the active I/Os only). Resetting memory during a print job can result in data loss. RESET ALL I/O CHANNELS This item performs a simple reset and clears the input - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 310
. DIMMs are available in 4, 8, 16, 32, and 64 MB, for a maximum of 192 MB. z Flash memory DIMMs, available in 2 and 4 MB. Unlike standard printer memory, flash DIMMs can be used to permanently store downloaded items in the printer, even when the printer is off. z DIMM-based accessory fonts, macros - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 311
modules (SIMMs) used on previous HP LaserJet printers are not compatible with this printer. You might want to add more memory to the printer if you often print complex graphics or PS documents, print with the optional duplexer, use many downloaded fonts, and print large paper sizes (such as A3 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 312
touch bare metal on the printer. If you have not already done so, print a configuration page to find out how much memory is installed in the printer before adding more memory (page 228). 1 Turn the printer off. Unplug the power cord 1 and disconnect any cables. 2 Loosen the two captive thumb - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 313
Expansion 313 3 Grasp the screws and pull the formatter 3 board out of the printer. Place it on a flat, non-conductive surface. 4 Remove the DIMM from the antistatic package. Hold the DIMM with fingers against the side edges and thumbs against the back edge. Align the notches on the DIMM - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 314
Appendix C Printer Memory and Expansion 314 6 Slide the formatter board back into the 6 printer and tighten the two screws. 7 Plug in the power cord and connect all cables. Turn the printer on. 7 Installing Memory - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 315
appears, a DIMM might have been incorrectly installed. Check the printer messages (page 228). 2. Print a new configuration page (page 228). 3. Check the memory section on the configuration page and compare it to the configuration page printed before the DIMM installation. If the amount of memory has - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 316
allows the printer to keep downloaded resources (permanent downloaded fonts, macros, or patterns) in memory when the printer language or Menu, set RESOURCE SAVE=ON (page 228). You might need to add memory to the printer in order for this option to appear in the printer's control panel. 2. Also - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 317
Appendix C Printer Memory and Expansion 317 3. Using a software application, download all the fonts you want to use in the selected language. 4. Print a configuration page (page 228). The amount of memory used by the fonts is listed next to the language. Round this figure up to the nearest 100 KB. - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 318
network printing, you might want to increase the amount of memory reserved for I/O buffering. To change the I/O Buffer setting: 1. From the I/O Menu, set I/O BUFFER=ON (page 302). 2. Also from the I/O Menu, set I/O SIZE to the desired value. When you change the I/O Buffer setting, all downloaded - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 319
Memory and Expansion 319 Decreasing Page Processing Time The Run Location Menu Item in the Configuration Menu allows you to increase the speed at which printer instructions can be moved from memory to the processor. See "Configuration Menu" on page 295 for more information. Adjusting Memory - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 320
printer software help. HP is constantly introducing new software tools for use with your printer and accessories. These tools are available from the Internet free of charge. See page 3 for how to visit the HP website for more information. After you have installed a new device, print a configuration - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 321
familiar with PCL command structure. Note: The PCL 5e printer driver in this printer is not backward compatible with older printers that use PCL 5e printer drivers. Unless PCL 5e backward compatibility is required, HP recommends that PCL 6 printer drivers be used to take full advantage of all - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 322
PCL 5/PJL Technical Reference Documentation Package (page 36). To receive more information about printer commands via fax, call HP FIRST (Fax Information Retrieval Service Technology) and request an index for HP LaserJet printers. (See the HP Support pages at the front of this user guide.) Overview - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 323
characters may not appear on your screen as shown here. You must use the exact character and case specified for PCL printer commands. Escape character (begins escape sequence) Value field (contains both alpha and numeric characters) Parameterized character Group character Termination character - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 324
Appendix D Printer Commands 324 Combining Escape Sequences Escape sequences may be combined into one escape sequence string. There are three important rules to follow when combining code: 1. The first two characters after the ? character (the parameterized and group characters) must be the same - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 325
Commands 325 Entering Escape Characters Printer commands always begin with the escape character (?). The following table shows how the escape character can be entered from various DOS software applications. DOS Software Application Entry What Appears Lotus 1-2-3 and Symphony Type \027 027 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 326
, select the 10U (PC-8) or 12U (PC-850) symbol set. Other common symbol set codes are listed in the table on page 327. Fonts are either "fixed" or "proportional" in spacing. The printer contains both fixed fonts (Courier, Letter Gothic, and Lineprinter) and proportional fonts (CG Times, Arial - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 327
Commands 327 Common PCL Printer Commands Function Command Job Control Commands Reset ?E Number of Copies ?&l#X 2-sided/1-sided printing ?&l#S Options (#) n/a 1 to 999 0 = Simplex (1-sided) printing 1 = Duplex (2-sided) with long edge binding 2 = Duplex (2-sided) with short edge binding - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 328
D Printer Commands 328 Function Command Page Control Commands Paper Source ?&l#H Options (#) 0 = prints or ejects current page 1 = Tray 2 2 = manual feed, paper 3 = manual feed, envelope 4 = Tray 1 5 = Tray 3 7 = auto select 8 = Tray 4 20 = Tray 5 21-69 = external trays Common PCL Printer - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 329
Appendix D Printer Commands 329 Function Paper size Command ?&l#A Options (#) 1 = Executive 2 = Letter 3 = Legal 25 = A5 6 = 11 x 17 24 = A6 26 = A4 27 = A3 44 = B6-JIS 45 = B5-JIS 46 = B4-JIS 71 = Postcard (single) 72 = Postcard (double) 80 = Monarch 81 = Commercial 10 90 = DL 91 = - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 330
Appendix D Printer Commands 330 Function Paper Type Command ?&n# Orientation ?&l#O Top Margin ?&l#E Text Length (bottom margin) ?&l#F Left Margin ?&a#L # = number of lines # = number of lines from top margin # = column number # = column number from left margin Common PCL Printer Commands - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 331
increments (compresses print vertically) # = lines per inch (1, 2, 3, 4, 5, 6, 12, 16, 24, 48) 0 = disable 1 = enable # = row number # = dot number (300 dots = 1 inch) # = decipoint number (720 decipoints = 1 inch) # = column number # = dot number (300 dots = 1 inch) Common PCL Printer Commands - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 332
Appendix D Printer Commands 332 Function Horizontal Position (Decipoints) Programming Hints End of Line Wrap Display Functions On Display Functions Off Language Selection Enter PCL Mode Enter HP-GL/2 Mode Command ?&a#H Options (#) # = decipoint number (720 decipoints = 1 inch) ?&s#C ?Y ?Z 0 = - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 333
Set Pitch Mode3 Command Options (#) ?(# ?(s#P ?(s#H ?&k#S 8U = HP Roman-8 Symbol Set 10U = IBM Layout (PC-8) (code page 437) Default Symbol Set 12U = IBM Layout for Europe (PC-850) (code page 850) 8M = Math-8 19U = Windows 3.1 Latin 1 9E = Windows 3.1 Latin 2 (commonly used in Eastern Europe) 5T - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 334
5 = condensed italic Primary Stroke Wt.2 ?(s#B 0 = medium (book or text) 1 = semi bold 3 = bold 4 = extra bold Typeface2 ?(s#T Print a PCL font list to view the command for each internal font (page 232). 1For custom paper, replace "Custompapertype" with the name of the paper, and replace the - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 335
. The device identification number is located under the heading Installed Personalities and Options. For more information on printing a configuration page, see page 228. The printer must be turned off and on after sending the change mode command in order for the new mode to take effect. Continued - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 336
ASCIIHEX command changes the mailbox mode; the second ASCIIHEX command turns the printer off and on.@PJL DMCMD ASCIIHEX = "asciihexrequest " - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 337
mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020104" @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Continued on next page. Multibin Mailbox Commands - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 338
mode and turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020101" @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT PASSWORD = 0 @PJL EOJ @%-12345X Continued on next page. Multibin Mailbox Commands - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 339
Commands 339 Example to switch to separator mode turn the printer off and on @%12345X@PJL ORD = 10 @PJL JOB PASSWORD = 10 @PJL DMCMD ASCIIHEX = "0400070104010703030214020102" @PJL DMCMD ASCIIHEX = "040006020501010301040105" @PJL DEFAULT - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 340
Appendix E Regulatory Information 340 E Regulatory Information Overview z FCC Regulations z Environmental Product Stewardship z Safety Statements Overview - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 341
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 342
342 Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner. The printer has been designed to minimize impacts on the environment. The printer design eliminates: Ozone Production The - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 343
Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency. Toner EconoMode uses about 50% less toner, thereby extending the life of the Consumption toner cartridge. Paper use The printer's optional duplexing feature, which provides for two-sided - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 344
product's toner cartridge/drum can be returned to HP using the prepaid shipping label and instructions included inside each new HP Toner Cartridge box. If your country is not listed in the recycling guide, call your local HP Sales and Service Office for further instructions. Continued on next page - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 345
the local HP Sales and Service Office for further information regarding the HP Toner Cartridge Recycling Program. The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. Environmental Product - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 346
of the Toner Cartridge/Drum Material/ Chemical Safety Data Sheets. Non-U.S. customers should refer to the HP Support pages at the front of this user guide for appropriate phone numbers and information. For more information in the U.S., call (1) (800) 340-2445 or contact the HP LaserJet Supplies - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 347
parts have material identification markings, according to international standards, which enhance the ability to identify plastics for proper disposition at the end of the printer's life. The plastics used in the printer housing and chassis are technically recyclable. Environmental Conformity - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 348
take-back information, contact your local HP Sales and Service Office (page 245). Paper The printer is suited for the use of recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Paper Specifications Guide. The printer is suited for the use of recycled - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 349
of Conformity according to ISO/IEC Guide 22 and EN45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP LaserJet 8000, 8000 N, 8000 DN, HP Mopier 240 Model Numbers: C4085A - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 350
Appendix E Regulatory Information 350 EMC: CISPR 22:1993+A1 / EN 55022:1994 Class B 1) CISPR 22:1993+A1 / EN 55022:1994 Class A EN 50082-1:1992 IEC 801-2:1991 / prEN 55024-2:1992 - 4 kV CD, 8 kV AD IEC 801-3:1984 / prEN 55024-3:1991 - 3 V/m IEC 801-4:1988 / prEN 55024-4:1992 - 0.5 kV - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 351
Cable is attached to either of the IEEE 802.3 connectors, the printer meets the requirements of EN 55022 Class A. January 15, 1997 For Compliance Information ONLY, contact: Australia Contact: Product Regulations Manager, Hewlett-Packard Hewlett-Packard Sales and Service Office or Hewlett-Packard - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 352
Appendix E Regulatory Information 352 USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15 Mail Stop 160, Boise, ID 83707-0015 (Phone: 208-396-6000) Declaration of Conformity - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 353
manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 354
Appendix E Regulatory Information 354 VCCI Statement (Japan) Korean EMI statement Safety Statements - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 355
Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 8000, 8000 N, 8000 DN -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 356
Appendix E Regulatory Information 356 HP LaserJet 8000, 8000 N, 8000 DN -kirjoittimen sisällä ei ole käyttäjän VARO ! Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen. VARNING ! Om laserprinterns - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 357
item 319 configuration page checking 227 357 printing 228 connectivity 28 control panel keys 46 layout 44 lights 45 messages 168 printing a menu map 231 control panel menus 308 about 48 EIO (8000N/8000DN) 305 I/O 302 information 281 paper handling 283 printing a map 49 customer support 12 custom - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 358
statement 341 Finland laser statement 355 font list, printing 232 FontSmart 67 H hard disk installing 320 problem solving 212 hard disk, optional 35 help, printer driver 65 HP support services 3 I I/O buffering 318 I/O menu 302 information menu 281 installing software Windows 3.1x 60 Windows 95 and - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 359
L label specification 265 laser statement for Finland 355 LEDs status interpretation 50 M Macintosh 62 LaserJet Utility 69 PPDs 69, 219 problem solving 217 maintenance cleaning page 143 cleaning the printer 141 manual feed 133 mass storage installing 320 memory about 25 adjusting settings 316 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 360
PPDs 219 print quality 186 problem solving 186 print servers 28 printer accessories 33 features 25 parts location 31 specification 273 supplies 33 printer collation (mopying) 125 printer configuration 29 printer driver accessing windows drivers 63 choosing the right one 64 different first page 128 - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 361
common problems 191 Macintosh 217 network and I/O port 215 paper jam locations 147 PS errors 213 R resets menu 308 Resolution Enhancement technology (REt) 25 RIP ONCE 126 S sales and service offices 245- 252 service and support information 236 software 67 about 52 JetAdmin 72 JetSend 68 LaserJet - HP Mopier 240 | HP LaserJet 8000, 8000 N, 8000 DN, and HP Mopier 240 Printers Us - Page 362
201 tray 4 153 Tray 4 and 5 loading 80 paper jam 151 362 troubleshooting. See problem solving V VCCI statement (Japan) 354 W warranty statement 237 watermark 127 Web JetAdmin 71 web servers, supported 71 Windows 3.1x 60 Windows 95 and NT 4.0 59 WordPerfect 5.1 printer driver 57 World Wide Web
HP LaserJet 8000, 8000 N,
8000 DN, and HP Mopier 240
Printers
User Guide