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HP N6310 HP Scanjet N6310 User Guide - Page 25

Open the ADF access door 1 and the roller cover 2 inside the ADF.

UPC - 883585956005

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3. Clean the white strip on the inside of the scanner cover and the clear scanning strip on the scanner bed. Wipe these items with a clean, damp, lint-free cloth. 4. Open the ADF access door (1) and the roller cover (2) inside the ADF. Clean the automatic document feeder (ADF) 23

Section	Page
Contents	3
Use the scanner	5
HP scanning software overview	5
Scanner overview	6
Scanner control panel	6
Automatic document feeder (ADF)	7
Transparent materials adapter (TMA)	8
Scanner settings	8
Language	8
Energy consumption	8
Tools	9
Load originals	9
Use the automatic document feeder (ADF)	9
Document loading tips	9
How to load documents	11
Use the scanner glass	13
Use the transparent materials adapter (TMA)	14
Load slides or negatives	14
Tips for scanning transparent items	15
Start a scan	15
Use the Scan button	15
Tips on using the Scan button	16
Use the HP scanning software	16
Use other software programs	17
Make copies	18
Useful scanning features	19
Work with scan shortcuts	19
Automatically rotate landscape pages	19
Automatically remove blank pages	20
Automatically straighten scanned images	20
Filter out color from a document (color channel dropout)	20
Scan without reviewing	20
Care and maintenance	22
Clean the scanner glass	22
Clean the transparent materials adapter (TMA)	23
Clean the automatic document feeder (ADF)	23
HP Scanner Tools Utility scanner maintenance information	26
Replace the feed roller and separation pad	26
Order maintenance and scanner supplies	27
Troubleshooting	28
Basic troubleshooting tips	28
Scanner LEDs	29
Scanner installation troubleshooting	29
Check the cables	30
Uninstall and reinstall the software	30
Scanner initialization or hardware problems	31
Check the USB connection	31
Check that the scanner has power	32
Reset the scanner	32
Test the scanner hardware	33
Scanner has stopped working properly	33
Additional troubleshooting information	33
Scanner operation problems	34
Scanner will not turn on	34
Scanner lamp stays on	34
Scanner does not start scan right away	34
Scanner is scanning items very slowly	35
Custom scan shortcut names do not display correctly on the LCD	35
Vertical white stripes appear on the printed page	35
Scan files are too large	35
The bottom of the image is cut off when scanning from the scanner glass	36
Issues with scanning documents or text (OCR)	36
Buttons do not work	36
Buttons do not work	36
An unexpected program opens when a button is pressed	37
Wrong shortcut is used when the Scan button is pressed	37
Automatic document feeder (ADF) problems	38
Scanned image is fuzzy	38
Scanned images contain streaks or scratches	39
Scanner scans only one side of a double-sided page	39
Scanned pages are out of order at the scan destination	39
Scanned pages are missing at the scan destination	39
The image is completely black or completely white	39
Scanned images are not straight	40
Clear a jam from the automatic document feeder (ADF)	40
Automatic document feeder (ADF) does not feed paper	42
The bottom of the scanned image is cut off	42
Slides, negatives, and TMA issues	42
The image cannot be enlarged	42
Incorrect colors print, or the image is too light or dark	43
The scanned images are dark	43
The TMA does not work at all	43
No light or only dim light is visible in the TMA after selecting a slides or negatives scanning shor ...	43
Additional troubleshooting information	43
Product support	44
Control of the scanner buttons	44
Getting assistance	44