HP Nc2400 HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access
HP Nc2400 - Compaq Business Notebook Manual
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- HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 1
Getting Started HP Compaq Notebook PC Document Part Number: 430239-001 January 2007 This guide explains how to set up your hardware and software, and begin using the computer in Windows®. Enhanced for Accessibility - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Getting Started HP Compaq Notebook PC First Edition: January 2007 Document Part Number: 430239-001 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 3
First-time setup Identify required hardware 1-1 Set up the computer 1-3 Step 1: Insert the battery 1-4 Step 2: Connect the computer to external power. . . . 1-5 Step 3: a computer network 2-7 Update your software 2-8 Locate the user guides 2-8 Turn off the computer correctly 2-9 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 4
Contents 3 Troubleshooting Troubleshooting resources 3-1 Quick troubleshooting 3-2 The computer is unable to start up 3-2 The computer screen is and Support 3-9 Customer Care 3-9 Prepare to contact Customer Care 3-10 Contact Customer Care by e-mail or telephone. . . . 3-10 A Notebook tour Top - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 5
Backup and recovery Safeguard your data C-1 Back up the system C-2 Back up specific files or folders C-2 Back up the entire hard drive C-3 Back up modifications made to the system C-4 Schedule backups C-5 Recover the system C-6 Create recovery discs (highly recommended C-7 Perform a recovery - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 6
1 First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, AC adapter, power cord, and the battery. ✎ Components included with the computer may vary by region and by model. Getting Started 1-1 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 7
First-time setup Component 1 Battery 2 HP Smart AC Adapter 3 Power cord 4 Modem cable (optional for setup) ✎ Use only the included AC adapter or one approved for this computer. ✎ Unless you use dial-up networking, the modem cable is optional for setup. 1-2 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 8
to external power. ✎ The battery begins to charge. 3. Turn on the computer. 4. Set up the software. 5. Create recovery discs (recommended). ✎ Refer to Appendix C, "Backup and recovery," for instructions. Ä CAUTION: To prevent file corruption and to ensure that the correct drivers are installed: ■ Do - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 9
setup Step 1: Insert the battery To insert a battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery 1 into the battery bay until it is seated. The battery release latches 2 automatically lock the battery into place. 1-4 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 10
the computer to external power ✎ Power cords and AC outlets vary in appearance by region and country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 11
computer receives AC power, the battery begins to charge and the battery light (on the front of the computer) is turned on. When the battery is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery is fully charged and the battery light is - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 12
First-time setup Step 3: Turn on the computer To turn on the computer: 1. Slide the display release latch 1 to the right to release the display. 2. Raise the display 2. Getting Started 1-7 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 13
First-time setup 3. Press the power button 1. The power light next to the power button 2 and the power light on the front of the computer 3 are turned on, and you are prompted to begin software setup. 1-8 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 14
on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: ■ After you respond to the to Appendix B, "Connect to the Internet from your home" in this guide. If you do not register during software setup, you can do so at any - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 15
for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore . Refer to Appendix C, "Backup and recovery," for detailed instructions. 1-10 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 16
to Windows online Help for more information. You can also add hardware or modify your device configurations using Device Manager. To install additional hardware, such as an optional printer, follow the instructions provided by the hardware manufacturer to install the device and any required drivers - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 17
to do so. ■ Preloaded software. This is software provided on the hard drive, but not ready to use. To locate or install preloaded software or drivers: 1. Select Start > All Programs > Software Setup. 2. Follow the on-screen instructions and select the check box next to the software program or - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 18
> All Programs > Norton Internet Security. For more information about computer viruses, type viruses in the Search field in Help and Support. Protect your system files The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. Refer to - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 19
most computer or electronics retailers. ■ During an electrical storm, either run the computer on battery power or shut down the computer and unplug the power cord. ■ If applicable to your location, provide surge protection on the modem cable that connects the modem to a telephone line. Telephone - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 20
the power cord from the AC outlet (not by unplugging the for example, by attaching a 2-pin adapter. The grounding pin is an important safety Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo and in Help and Support - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 21
replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP should be used with the computer. For more safety and regulatory information, and for battery disposal information, refer to Regulatory, Safety and Environmental Notices located - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 22
, you must have a router or wireless router. Refer to the documentation included with the router for additional information, or refer to Help and Support for information on networking. If you need assistance to connect to a company LAN or WLAN, contact your network administrator. If the computer has - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 23
» Select Start > Help and Support. Locate the user guides User guides, regulatory and safety notices, and Support (select Start > Help and Support > User Guides), or on a User Guides disc included with some models. For more information about resources and support, refer to Chapter 3, "Troubleshooting - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 24
corner of the screen, click the Power button. ■ Press and hold the power button for at least 5 seconds. ■ Disconnect the computer from external power and remove the battery. Getting Started 2-9 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 25
If you experience computer problems, follow the troubleshooting steps below: 1. Refer to "Quick troubleshooting," next in this chapter. 2. Access additional information about the computer and Web site links through Help and Support. Select Start > Help and Support. ✎ Although many checkup and - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 26
. ■ If the computer is running on battery power: ❏ Remove the battery and optional accessory battery (if applicable) and plug the computer into an AC outlet using the AC adapter. If you can turn the computer on, one of the batteries may need to be replaced. ❏ If the battery light on the front of the - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 27
Troubleshooting The computer screen is blank If the computer is on but the by the system while the computer is on but not in use, or when the computer has reached a low battery level. To change these and other power settings, select Start > Control Panel > System and Maintenance > Power Options - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 28
Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally, restart the computer by clicking Start, clicking the arrow next to the Lock - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 29
Troubleshooting The computer is turned on but not responding If the computer is turned on, but not responding to software or keyboard commands, turn off the computer by using the standard shutdown 5 seconds. ■ Disconnect the computer from external power and remove the battery. Getting Started 3-5 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 30
Troubleshooting The computer is unusually warm It is normal for the computer to flat surface. Do not allow another hard surface, such as such as an adjoining printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow. ✎ The fan in the computer starts up automatically to - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 31
Troubleshooting An external device is not working If an external device does not function as expected: ■ Turn on the device as instructed in the device user guide. Some devices Web site. ❏ The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 32
Troubleshooting The home wireless network connection is not working If a home wireless the lights are on. ■ Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on. ■ Disconnect and then reconnect all cables, and turn the - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 33
Troubleshooting Help and Support If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support. In addition to providing information about your operating system, Help and Support provides ■ Information about the computer, such as - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 34
Troubleshooting Prepare to contact Customer Care For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ■ Product name located on the display or keyboard. ■ Serial number (s/n) listed on the service tag. ❏ The service - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 35
A Notebook tour ✎ Components included with the computer may vary by region and model. The illustrations in this appendix identify the standard features included on most computer models. Getting Started A-1 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 36
Notebook tour Top components Component 1 Power light 2 Power button 3 Info Center button 4 Wireless button 5 Presentation button 6 Caps lock light 7 Num lock light 8 Volume mute button 9 Volume scroll zone - Fingerprint reader A-2 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 37
Keys Notebook tour Component 1 esc key 2 fn key 3 Windows logo key 4 Windows applications key 5 Embedded numeric keypad 6 Function keys Getting Started A-3 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 38
Notebook tour Pointing devices Component 1 Pointing stick 2 Left pointing stick button 3 Right pointing stick button A-4 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 39
Notebook tour Wireless antennae (select models only) On select computer models, at least 2 notices pertaining to your region, refer to the Regulatory, Safety and Environmental Notices located in Help and Support. ✎ For optimal transmission, keep the areas immediately around the antennae free from - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 40
Notebook tour Front components Component 1 Wireless light 2 Power light 3 Battery light 4 Drive light 5 Display release latch Rear components Component 1 RJ-45 (network) jack 2 Security cable slot A-6 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 41
may vary. Refer to one of the illustrations below. Component 1 PC Card slot (select models only) 2 1394 port 3 Audio-out (headphone) jack 4 Audio-in (microphone) jack 5 USB port 6 External monitor port 7 Vent 8 Docking connector 9 Smart card reader (select models only) Getting Started A-7 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 42
Notebook tour Left-side components Component 1 Power connector 2 RJ-11(modem) jack 3 Powered USB port (select models only) 4 Vent 5 Optical drive 6 Optical drive light A-8 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 43
Bottom components Notebook tour Component 1 Speaker 6 2 Memory module compartment 7 3 Vents (3) 8 4 Battery release latches (2) 9 5 Battery bay Hard drive bay Business card holder Mini Card compartment Bluetooth® compartment Getting Started A-9 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 44
, or dial-up, and connect the hardware. ✎ Internet hardware and software features vary depending on the computer model and your location. Choose an ISP You must set up Internet service before you can connect to the Internet. The computer includes the New Connection Wizard to help you set up a new - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 45
IP address, POP3 and SMTP settings. To access the New Connection Wizard and instructions for using the wizard: » Select Start > Help and Support. ✎ If you are prompted within the wizard to choose between enabling or disabling Windows Firewall, choose to enable the firewall. B-2 Getting Started - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 46
a wireless router (purchased separately). To learn about setting up wireless access, visit http://www.hp.com/go/techcenter/wireless (English only). ■ Dial-up: You can access the Internet by dialing into a service provider using a modem cable connected to the RJ-11 (modem) jack. Getting Started B-3 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 47
Recovery Manager provides several ways to back up the system and to recover optimal system functionality. ✎ HP installed drivers, utilities, and programs can be copied to a CD or to a DVD using the HP Backup and Recovery Manager. ✎ Formatted DVD±RW and DVD±RW double-layer discs are not compatible - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 48
Backup and Recovery Manager, you can ■ Back up specific files and folders. ■ Back up the entire hard drive. ■ Back up modifications since your last backup, using HP system recovery points. ■ Schedule backups. Back up specific files or folders You can back up specific files or folders to the recovery - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 49
files from most common locations (Recommended). - or - Click Advanced Backup (Experienced users) to access advanced filtering techniques. 7. Click Next. 8. Follow the on-screen instructions. Back up the entire hard drive When you perform a complete backup of the hard drive, you are saving the - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 50
password check box. 8. Click Next. 9. Follow the on-screen instructions. Back up modifications made to the system When you back up modifications made to the system, you are creating system recovery points. This allows you to save a snapshot of your hard drive after that time. HP recommends that you - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 51
, such as at system start or when you dock to an optional docking station (select models only), by clicking one of the available options. Click Next to further define the settings. A summary of your recovery point settings is displayed. 4. Follow the on-screen instructions. Getting Started C-5 - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 52
to store that copy on the recovery partition, on another drive, or on external recovery discs. ✎ Before using HP Backup and Recovery Manager, try repairing the system by running Windows System Restore. For more information, select Start > Help and Support, and then search for "System Restore." The - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 53
can increase the amount of space on the hard drive by deleting the recovery partition. However, doing CD-R, DVD-R, or DVD+R media. ✎ Formatted DVD±RW and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager. ■ Number each disc before inserting it into the optical drive - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 54
Backup and recovery To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 2. Click Next. 3. Click Create factory software recovery CDs or DVDs to recover the system (highly recommended), and then click Next. The "Recovery Media - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 55
Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive There are 2 ways to initiate a recovery from the hard drive: ■ From within Windows. ■ From the recovery partition. Initiating a recovery in - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 56
the hard drive recovery partition To initiate a recovery from the hard drive recovery partition: 1. Back up all personal files. 2. Restart the computer, and then press f11 before the Windows operating system loads. 3. Click a recovery option, and then click Next. 4. Follow the on-screen instructions - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 57
D Specifications The following sections provide information on the computer operating environment specifications and power specifications. Operating environment The operating environment information in the following table may be helpful if you plan to use or transport the computer in extreme - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 58
The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this HP computer. The computer is - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 59
3-4 audio-in (microphone) jack, identifying A-7 audio-out (headphone) jack, identifying A-7 B battery charging 1-6 identifying 1-2 inserting 1-4 battery bay, identifying A-9 battery light identifying A-6 on, off 1-6 battery release latches A-9 bays battery A-9 hard drive A-9 Bluetooth 2-7 Bluetooth - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 60
A-3 expansion memory module compartment, identifying A-9 external devices, troubleshooting 3-7 external monitor port, identifying A-7 F fingerprint reader A-2 firewalls 2-4 fn key, identifying A-3 function keys, identifying A-3 H hard drive bay, identifying A-9 headphone jack A-7 Help and Support - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 61
button, identifying A-4 lights battery 1-6 caps lock A-2 drive A-6 num lock A-2 optical drive A-8 power 1-8, A-2, A-6 wireless A-6 locate user guides 2-8 M memory module compartment A-9 microphone jack A-7 Mini Card compartment A-9 modem setting up Internet service B-3 surge protection 2-4 modem - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 62
A-4 RJ-11 (modem) jack, identifying A-8 RJ-45 (network) jack, identifying A-6 S Safety and Comfort Guide 2-5 security cable slot, identifying A-6 serial number See service tag 3-10 serial number, computer 3-10 service tag 3-10 set up the software 1-9 Sleep 3-3 slots PC Card A-7 security cable - HP Nc2400 | HP Compaq nc2400 Notebook PC - Getting Started - Enhanced for Access - Page 63
traveling with computer environmental specifications D-2 troubleshooting display problems 3-3 external device problems 3-7 overheating problems 3-6 resources 3-1 Sleep or Hibernation problems 3-3 software problems 3-4 virus problems 3-4 wireless network problems 3-8 turn off computer 2-9 turn on
Getting Started
HP Compaq Notebook PC
Document Part Number: 430239-001
January 2007
This guide explains how to set up your hardware and software,
and begin using the computer in Windows
®
.
Enhanced for Accessibility