HP Nc4000 Software Guide: HP Compaq Notebook nc4000 Series

HP Nc4000 - Compaq Business Notebook Manual

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  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 1
    Guide hp compaq notebook series Document Part Number: 310029-001 April 2003 This guide provides settings and procedures for managing notebook power and security. It also provides instructions for obtaining system information and using setup utilities to help detect, solve, and prevent problems
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 2
    Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U.S. and/or other countries. HP consent of Hewlett-Packard Company. Software Guide First Edition April 2003 Document Part Number: 310029-001
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 3
    the Power Options Window 1-9 Displaying the Power Meter Icon 1-10 Setting or Changing a Power Scheme 1-10 Using a Security Password 1-11 Processor Performance Controls (Select Models Only 1-11 Windows 2000 Processor Controls 1-11 Windows XP Processor Controls 1-15 Software Guide iii
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 4
    Setting DriveLock Passwords 2-8 Entering DriveLock Passwords 2-9 Changing DriveLock Settings 2-10 Removing DriveLock Protection 2-11 Disabling a Device 2-12 Protecting System Information 2-13 Using Information Management 2-13 Setting System Information Options 2-13 3 Optical Drive Software
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    4 Intelligent Manageability Understanding Intelligent Manageability 4-1 Installing Management Agent 4-2 5 MultiBoot Understanding the Default Boot Sequence 5-2 Enabling Devices in Computer Setup 5-3 Understanding MultiBoot Results 5-4 Setting MultiBoot Preferences 5-5 Setting a New Default
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 6
    the Support Software CD 8-2 Accessing Notebook Information 8-2 Downloading Software from the Internet 8-3 Downloading System ROM 8-4 Downloading Other Software 8-5 System Recovery 8-6 Safeguarding Your Data 8-6 Operating System (OS) CD Repair 8-7 OS CD Reinstall 8-8 Reinstalling Drivers
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 7
    in the notebook Install or modify system software Write to a CD Power Source I Charged battery pack I External power supplied through one of the following devices: ❖ AC Adapter ❖ Optional Port Replicator ❖ Optional Aircraft Adapter ❖ Optional Automobile Power Adapter/Charger External power supplied
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    hard drive, then shuts down the notebook. When you resume from Hibernation, your work returns to the screen where you left off. If a power-on password has been set, the password must be entered to resume from Hibernation. You can disable Hibernation. However, if Hibernation is disabled, the system
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    notebook is in Hibernation: I Do not dock or undock the notebook in a Port Replicator. I Do not add or remove memory modules. I Do not insert or remove the hard drive. I Do not connect or disconnect external devices. I Do not insert or remove a PC Card or a Secure Digital (SD) card. Software Guide
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 10
    clears the screen, saves your work to the hard drive, and uses much less power than Standby. Shutting down the notebook and removing the battery pack is recommended to extend the life of the battery pack when the notebook will be disconnected from external power for an extended period. For details
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 11
    resume or you may need to restart the drive medium. Ä CAUTION: To prevent possible video notebook. You can change many of these settings according to your preference. For more information on changing the default settings, refer in this chapter to "Setting Power Management Options." Software Guide
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 12
    to do? > Shut Down, then select the OK button. ❖ In Windows XP, select Start > Turn Off computer > Turn Off. I The power light turns off. I The operating system shuts down. I The notebook turns off. Turning off the display if the notebook is closed while the power is on There is no action
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 13
    is running on battery power, the system initiates Hibernation after 30 minutes of notebook inactivity. I Power settings and timeouts can be changed in the Power Options window. Press the power button. I The power light turns on. I Your work returns to the screen. Software Guide 1-7
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 14
    button. ❖ In Windows XP, select Start > Turn Off the Computer > Standby. (If the Standby option is not displayed, press the shift key.) I If the notebook is attached to AC power, the system will not initiate Standby. I If the notebook is running on battery power, the system initiates Standby after
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 15
    notebook from external power and remove the battery pack. Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved data. Setting Power Management Options Many of the default power settings, such as timeouts, alarms, and power button settings, can be changed in the Power Options window
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 16
    tab in the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or AC power. You can also set a Power Scheme that initiates Standby or turns off the display or hard drive after a time interval
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 17
    notebook turns on or resumes from Standby or Hibernation. To set a password prompt, access the Power Options window > Advanced tab. Select the check box for Prompt For Password When the Computer Goes Off Standby, and select OK. For more information about using security passwords, refer in this guide
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 18
    loads and displays a list of available applications. Select Intel SpeedStep and follow the instructions on the screen. You will be prompted to reboot. After you install SpeedStep, a tab is added to the Power Options window, an icon is added to the taskbar, and the feature is automatically enabled
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    while the notebook is being used and decreases when the notebook is idle. I In Battery Optimized mode, notebook can run in any of the performance modes while it is operating on AC power or on battery power. Setting SpeedStep Preferences SpeedStep settings can be accessed from the SpeedStep window
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 20
    the SpeedStep settings in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press F1. 1-14 Software Guide
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 21
    the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Windows XP Processor Controls In Windows XP, processor performance controls are included with the operating system and managed in the Power Options window. Accessing XP
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 22
    is required to control the performance of your notebook processor. Power Scheme Home/Office Desk Portable/Laptop Presentation Always On Minimal Power Management Max Battery AC Power None Adaptive Adaptive None Adaptive Adaptive Battery Power Adaptive Adaptive Degrade None Adaptive Degrade 1-16
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 23
    of the notebook Use This Security Feature Power-on password HP Administrator password DriveLock System information management Security cable slot (used with an optional cable lock) For more information on the security cable slot, refer on this CD to the Hardware Guide, "External Devices" chapter
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    USB, refer on this CD to the Hardware Guide, "External Devices" chapter. Using Passwords Remembering Passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the notebook. I If you forget your power-on or HP
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 25
    device disabled in Computer Setup cannot be enabled in Windows. Also, you must use a HP password at a HP password prompt and a Windows password at a Windows password prompt. For example: I If a power-on password is set, the power-on password (not a Windows password) must be entered when the notebook
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    turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press F1. 2. Use the arrow keys to select the Security menu > Power-On Password, then press enter. Then
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 27
    then press enter. After 3 unsuccessful attempts to enter the password, you must restart the notebook and try again. Understanding HP Administrator Passwords A HP administrator password protects the configuration settings and system identification information in Computer Setup. After it is set, this
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 28
    A HP administrator password is set, changed, or deleted in Computer Setup. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 29
    be the day-to-day user of the protected hard drive. The owner of the master password may be a system administrator or the day-to-day user. I A user password and a master password can be the same word. ✎ When you start the notebook from a hard drive protected with DriveLock, and your power-on and
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    the hard drive into the notebook (not an optional Port Replicator). 3. To open Computer Setup, turn on (do not restart) the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 31
    Changes and Exit, then follow the instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts. Entering DriveLock Passwords 1. Be sure that the drive is inserted into the notebook (not an optional Port Replicator). 2. When prompted for
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 32
    returns to the screen, shut down the notebook. 2. Be sure that the protected hard drive is inserted into the notebook (not an optional Port Replicator). 3. To open Computer Setup, turn on (do not restart) the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 33
    returns to the screen, shut down the notebook. 2. Be sure that the protected hard drive is inserted into the notebook (not an optional Port Replicator). 3. To open Computer Setup, turn on (do not restart) the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 34
    ports and drives. 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press F1. 2. Select the Security menu > Device Security
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 35
    by another user, create a HP administrator password. For instructions, see "Setting HP Administrator Passwords" earlier in this chapter. Setting System Information Options 1. To open Computer Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 36
    This chapter provides guidelines for playing CDs and DVDs using preinstalled optical drive software, including Windows Media Player and WinDVD. This software supports optical drives in an optional external MultiBay or optional Advanced Port Replicator with built-in MultiBay. ✎ To create and copy CDs
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    Standby If Standby or Hibernation is accidentally initiated while a drive medium (such as a diskette, disk, CD, CD or Hibernation while using drive media. Ä CAUTION: Do not insert or remove a device while running multimedia applications . This notebook should not be used for such purposes. 3-2
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    a CD: 1. If an optical drive is not in the system, insert an optical drive into an external MultiBay or the MultiBay of an optional Port Replicator. 2. Insert the audio CD into the drive, then close the tray. Wait several seconds. Then: ❏ If autorun is enabled, Windows Media Player opens. Proceed to
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 39
    on the screen. Understanding DVDs In addition to the instructions in the WinDVD Player Help file, the following tips may be helpful: I If your system includes an optional Port Replicator, dock or undock the notebook before starting a DVD (not while playing a DVD). I For best playback quality
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 40
    Drive drive. If the region code on a DVD does not match the region setting on your drive DVD drive. Ä CAUTION: The region setting on your DVD drive can drive. I The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window
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    Insert the DVD into the optical drive. 2. If the WinDVD window does not open after a short pause, select the WinDVD Player icon on the taskbar. Or: ❏ In Windows 2000, select Start > Programs > InterVideo > InterVideo WinDVD > WinDVD. ❏ In Windows XP, select Start > All Programs > InterVideo WinDVD
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 42
    to your work, system information, and components. I Configuration Management, which provides the latest drivers, utilities, and other software. Web Agent, for example, enables you and your network administrator to view notebook configuration information using Web technology. Software Guide 4-1
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    preloaded on your notebook and is installed as a part of Intelligent Manageability through Application Installer. When the notebook is restarted after learn more about Management Agent and to access instructions for using it, select Start > Information Center > Intelligent Manageability. 4-2
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    in which the system will attempt to boot those devices, to start up your notebook. Bootable devices include optical drive discs such as CDs or DVDs; bootable diskettes and SuperDisks; or a network interface card (NIC). ✎ Some devices, including USB devices and the network interface card (NIC), must
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 45
    On every boot, the system looks for bootable drive A devices first. If it fails to find a bootable drive A device, it searches for bootable drive C devices. Drive A devices include CD-ROM, diskette, and SuperDisk. Drive C devices include CD-ROM and hard drives. The hard drive can only boot as drive
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 46
    bay. 3. Hard drive in a Port Replicator MultiBay or in an external MultiBay. ✎ Since no drive letter is associated with the NIC, changing the boot order of a NIC does not affect drive letters of the other devices. Enabling Devices in Computer Setup The notebook can only start up from a USB device or
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 47
    Use the arrow keys to select the Advanced menu > Device Options. ❏ To enable bootable media in USB drives or in drives inserted into a Port Replicator, select Enable USB legacy support. ❏ To enable a NIC, select Internal Network adapter boot. 3. To save your preferences and exit Computer Setup, use
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 48
    drive C, that CD-ROM drive becomes drive C, and a hard drive in the hard drive bay becomes drive D. I Starting up from a NIC does not affect logical drive designations because no drive letter is associated with the NIC. I Drives in a Port Replicator are treated like external USB devices in the boot
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    Setup, turn on or restart the notebook. Press F10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press F2. ❏ For navigation instructions, press F1. 2. Use the arrow keys to select Advanced > Boot Options, then press enter. 3. In the
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    startup: I To specify a startup location from the Express Boot menu, select your preference within the timeout, then press enter. I To prevent the notebook from defaulting to the current MultiBoot setting, press any key within the timeout. The notebook will not start up until you select a startup
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    or Web site that you specify. The image simultaneously displays on the notebook screen and an external device connected to the external monitor connector or S-Video out jack on the rear panel or to connectors on an optional Port Replicator. For more information on Quick Launch buttons, refer on this
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    support for the Quick Launch buttons and the Hotkeys on the notebook keyboard and external keyboards. External keyboards can be attached to a USB connector on the notebook or to an optional : I In Windows 2000, select Start > Control Panel > Quick Launch Buttons. I In Windows XP, select Start
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    on the desktop. To add an icon to the system tray or desktop, open the Quick Launch Buttons software. software I Hide Icon: removes the icon from the system tray To place a shortcut to Quick Launch Buttons software choose a power options profile. The Adjust Power Properties button next to
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    off from your user account. I Shut down the notebook. If presentation mode is on and Standby is initiated by you or the system, presentation mode remains on. Your display and power Standby while using drive media. For more information regarding the playback function of your application or optical
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    system is working, the notebook restarts the operating system after you exit Computer Setup. ✎ An external keyboard or mouse connected by USB can be used in Computer Setup only if USB legacy support is enabled. For more information about USB, refer on this CD to the Hardware Guide, "External Devices
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    and Exit, then follow the instructions on the screen. ❏ To instructions on the screen. Your preferences are set as you exit Computer Setup and are in effect when the notebook or restart the notebook. Press F10 while the F10 = ROM Based Setup message is , then follow the instructions on the screen.
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    information about the notebook and any battery packs in the system. I View specification information about the processor, memory and cache size, video revision, keyboard controller version, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 58
    DriveLock User or Master password. ✎ Drive Lock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the notebook. SmartCard password Enable/disable support for BIOS SmartCard password. Device security I Enable/disable devices in the system. I Enable NIC for
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 59
    Language (or press F2) Boot Options Device Options To Do This Change the Computer Setup language. I Enable/disable QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable
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    Select Device Options (continued) To Do This I Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❖ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded. ❖ The notebook can start from a bootable hard drive
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    on your local HP Web site or the Support Software CD. 3. Download and install the updates. ✎ The notebook system ROM stores the BIOS. The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date
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    instructions. The CD includes device drivers, ROM updates, and utilities. To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the CD, refer to the Worldwide Telephone Numbers booklet, included with the notebook, to contact a HP
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 63
    Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows. Downloading Software from the Internet Most software at the HP Web site is packaged in a compressed file called a SoftPaq. Some ROM updates may be packaged in a compressed
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    prevent an unsuccessful installation, download and install the system ROM only while the notebook is connected to reliable external power using the AC Adapter. Do not download or install a system ROM while the notebook is running on battery power, docked in an optional Port Replicator, or connected
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 65
    want to update. 3. At the download area, select the software you want and follow the downloading instructions on the Web page. 4. When the download is complete, open Windows Explorer. 5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > HP. ✎ An "HP" directory
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    can delete the download package from the HP folder. System Recovery The notebook system recovery process provides several options for recovering optimal system functionality. System Restore and OS CDs (operating system CDs) enable you to recover or repair your notebook without losing personal data
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    & Support > Tools > System Restore. 2. Follow the on-screen directions for restoring the notebook. Operating System (OS) CD Repair To repair the operating system without deleting your personal data, use the Windows OS CD that was shipped with the notebook: 1. Connect the notebook to external power
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    your data, make a backup copy of My Documents before reinstalling your operating system. Visit Help and Support to learn more about backing up your files. To reinstall the operating system: 1. Connect the notebook to external power and turn on the notebook. 2. Immediately insert the OS CD into the
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    using the NTFS file system (Quick) and press enter. A caution is displayed that formatting this drive will delete all current files. 12. Press F to format the drive. The reinstallation process begins. This process may take 1-2 hours to complete. The notebook restarts in Windows after the process is
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 70
    1-1 accessing notebook information 8-2 administrator password. See HP administrator password; Windows passwords Aircraft Adapter (optional) 1-1 Automobile Power Adapter/Charger 1-1 B battery packs calibrating 1-1 when to use 1-1 boot sequence default 5-2 setting new 5-5 C calibrating battery packs
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    options 2-13 Tools menu 7-4 USB legacy support 7-1 copyright warning 3-2 CPQFlash file 8-3 D default boot sequence 5-2, 5-5 device enabling/disabling 2-12 downloading software 8-5 system ROM 8-4 drive designations changing 5-4 displaying 3-2 DriveLock accessing a DriveLock-protected hard drive
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    WinDVD L language, changing in Computer Setup 2-12 legacy support, USB 2-2 locked system emergency shutdown procedures 1-6, 1-9 logical drive designations. See drive designations M MultiBoot default boot sequence 5-2 defined 5-1 enabling devices in Computer Setup 5-3 express preferences 5-7 express
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    from Standby 1-8 ROM. See system ROM (Read Only Memory) ROMPaq 8-3 RPL (Remote Program Load) protocol 5-4 S security features device disabling 2-12 DriveLock 2-8 HP administrator password 2-5 passwords, forgetting 2-2 power-on password 2-4 shutting down the notebook 1-6 Index-4 Software Guide
  • HP Nc4000 | Software Guide: HP Compaq Notebook nc4000 Series - Page 74
    system ROM (Read Only Memory) defined 8-1 determining current version of 8-2 T turning the notebook on or off 1-6 U unresponsive system emergency shutdown procedures 1-6, 1-9 updating software 8-1 USB legacy support 7-1 W Windows Media Player accessing Help file 3-3 playing CDs 3-3 Windows passwords
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Software Guide
hp compaq notebook series
Document Part Number: 310029-001
April 2003
This guide provides settings and procedures for managing
notebook power and security. It also provides instructions for
obtaining system information and using setup utilities to help
detect, solve, and prevent problems.