HP Nc6000 Software Guide

HP Nc6000 - Compaq Business Notebook Manual

HP Nc6000 manual content summary:

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    Guide HP Compaq Notebook Series Document Part Number: 333634-001 August 2003 This guide provides settings and procedures for managing notebook power and security. It also provides instructions for obtaining system information and using setup utilities to help detect, solve, and prevent problems
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    and Windows are services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Software Guide HP Compaq Notebook Series First Edition August 2003 Reference Number: nc6000 Document Part Number
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    the Notebook 1-4 Turning Off the Notebook 1-4 Protecting the Notebook from Power Surges 1-4 Protecting the Notebook Against Uncertain 2-4 When Using Infrared Communication or Drive Media 2-5 Using the Default Power Settings 2-5 Turning the Notebook or Display On or Off 2-6 Initiating
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    a Security Password 2-12 Processor Performance Controls 2-12 Windows XP Processor Controls 2-16 3 Security Security Features Quick Removing DriveLock Protection 3-13 Disabling a Device 3-14 Using HP ProtectTools Embedded Security Manager . . 3-15 Using System Information 3-15 Setting System
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    to Use InterVideo WinDVD Creator . . . 4-13 Creating DVDs 4-14 5 Intelligent Manageability Configuration and Deployment 5-2 Software Management and Updates 5-3 HP Client Manager Software 5-3 Altiris Solutions 5-4 Altiris PC Transplant Pro 5-5 System Software Manager 5-5 Software Guide v
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    from the Advanced Menu 8-5 9 Software Updates and Restorations Preparing to Update Software 9-1 Obtaining the Support Software CD 9-2 Accessing Notebook Information 9-2 Downloading Software from the Internet 9-3 Downloading System ROM 9-4 Downloading Other Software 9-5 vi Software Guide
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    Contents System Recovery 9-5 Safeguarding Your Data 9-6 Setting System Restore Points (Windows XP Only 9-6 Repairing the Operating System 9-7 Reinstalling the Operating System 9-7 Reinstalling Device Drivers and Other Software . . . 9-9 Index Software Guide vii
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    To prevent file corruption and to ensure that the correct device drivers install, follow these guidelines during software setup: ■ Do not unplug the notebook from the electrical outlet. ■ Do not shut down the notebook. ■ Do not remove or insert a drive. ■ After you begin the software setup, you must
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    into account any variation that may result from the notebook being connected to a network. ■ This guide documents the Windows 2000, Windows XP Professional, and Windows XP Home operating systems. Any other operating systems installed on this notebook after purchase may not match the descriptions and
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    , select the question mark button in the upper right corner of the window, then select an item. A definition, explanation, or procedure is displayed system. To access the screen resolution settings: ■ In Windows 2000, select Start > Settings > Control Panel > Display > Settings tab. ■ In Windows XP
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    before using them. For information on configuring and using your WLAN device, refer to the Startup guide that shipped with your notebook. The Startup guide contains information to help you set up your WLAN and locate the correct documentation. For information on configuring and using Bluetooth
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    for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to newly discovered viruses, antivirus software must be installed and updated periodically. Software Guide 1-5
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    or modify system software or write to a CD Recommended Power Source ■ Charged battery pack in the notebook ■ External power supplied through one of the following devices: ❐ AC adapter ❐ Optional Port Replicator ❐ Optional Aircraft Adapter ❐ Optional Automobile Power Adapter/Charger External power
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    flashes. Ä CAUTION: To avoid a complete battery discharge, do not leave your notebook in Standby for extended periods. Connect the notebook to an external power source. Hibernation Hibernation saves your work to a Hibernation file on the hard drive, then shuts down the notebook. When you resume from
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    notebook is in Hibernation: ■ Do not dock or undock the notebook in a Port Replicator. ■ Do not add or remove memory modules. ■ Do not insert or remove any hard drives. ■ Do not connect or disconnect external devices. ■ Do not insert or remove a PC Card or a Secure Digital (SD) card. Software Guide
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    Hibernation clears the screen, saves your work to the hard drive, and uses much less power than Standby. Shutting down the notebook and removing the battery pack is recommended to extend the life of the battery pack when the notebook will be disconnected from external power for an extended period
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    initiate Standby or Hibernation while using drive media. Doing so may result in possible video and audio degradation and loss of audio or video playback functionality. Using the Default Power Settings The following tables describe the factory power settings on the notebook. You can change many of
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    follow the on screen directions (if displayed) for shutting down the notebook. ■ Shut down the notebook through the operating system: ❐ In Windows 2000, select Start > Shut Down > Shut Down, then select the OK button. ❐ In Windows XP, select Start > Turn Off Computer > Turn Off. ■ The power/Standby
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    . ■ In Windows XP, select Start > Turn Off Computer > Hibernate. (If the Hibernate option is not displayed, press and hold the shift key.) ■ If Hibernation has been configured, briefly press the power button. No action required. ■ If the notebook is running on battery power, the system initiates
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    Press the power button. ✎ If the system initiated Hibernation because of a critical low-battery condition, connect external power or insert a charged battery pack before you press the power button. Result ■ The power/Standby light turns on. ■ Your work returns to the screen. 2-8 Software Guide
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    the OK button. ❐ In Windows XP, select Start > Turn Off Computer > Standby. (If the Standby option is not displayed, press the shift key.) No action required. ■ If the notebook is running on battery power, the system initiates Standby after 10 minutes of notebook inactivity. (Default setting.) ■ If
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    hold the power button for at least 5 seconds. ■ Disconnect the notebook from external power and remove the battery pack. For more information about removing and storing the battery pack, refer to the Hardware Guide, "Battery Packs" chapter. Ä CAUTION: Emergency shutdown procedures result in the loss
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    the Power Options window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or external power. You can also set a power scheme that initiates Standby or turns off the display or hard drive after a time interval
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    about using security passwords, refer in this guide to the "Security" chapter. Processor Performance Controls On select notebook models, Windows 2000 and Windows XP support software that enables the user to control processor performance. The central processing unit (CPU) speed can be set for optimal
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    a list of available applications. Select Intel SpeedStep and follow the instructions on the screen. When installation is complete, you will be prompted to restart the notebook. After you install SpeedStep, a tab is added to the Power Options window, an icon is added to the taskbar, and SpeedStep is
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    notebook can run in any of the performance modes while it is operating on external power or on battery power. Setting SpeedStep Preferences (Windows 2000) SpeedStep settings can be accessed from the SpeedStep window or the SpeedStep
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    SpeedStep settings in Computer Setup: 1. Open Computer Setup, by turning on or restarting the notebook. Press f10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. Software Guide 2-15
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    and Exit, then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. Windows XP Processor Controls In Windows XP, processor performance controls are included with the operating system and are managed in the Power
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    of your notebook processor. Power Scheme Home/Office Desk Portable/Laptop Presentation Processor Performance while on External Power Always runs at the highest performance state. Performance state is determined based on CPU demand. Performance state is determined based on CPU demand. Always
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    to the Windows operating system security measures, the notebook provides the guide. To Protect Against Unauthorized use of the notebook Unauthorized access to the Computer Setup utility (f10) Unauthorized access to the contents of a hard drive Use This Security Feature Power-on password HP
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    data Unauthorized access to the processor serial number and other system identification information Unauthorized removal of the notebook Use This Security Feature Optional Smart Cards. An enabled Smart Card can store the Windows User and Windows Admnistrator passwords; therefore, both the password
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    resets the notebook. To contact an authorized service provider, refer to the Worldwide Telephone Numbers booklet included with the notebook. ■ If you forget the DriveLock user password but know your DriveLock master password, you can remove DriveLock protection from the drive. For instructions, see
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    and to remove DriveLock protection from the drive. Smart Card password Stores the Windows Administrator and User passwords and is used to access Windows during startup on notebooks. Power-on and HP Administrator passwords can be stored on Smart Cards if the Smart Card Reader supports this
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    log on to the notebook as a user once Windows has been configured to prompt for a password at startup. HP and Windows Password Guidelines HP and Windows passwords are not interchangeable. You must use an HP password at an HP password prompt and a Windows password at a Windows password prompt. For
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    embedded numeric keypad number keys. (For information about the embedded numeric keypad, refer on the Documentation Library CD to the Hardware Guide, "Pointing Devices and Keyboard" chapter.) Understanding Power-On Passwords A power-on password prevents unauthorized use of the notebook. Once set
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    notebook. Press f10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions and Exit, then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect
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    and system identification information in Computer Setup. After it is set, this password must be entered to access Computer Setup. The HP Administrator password: ■ Is not interchangeable with a Windows Administrator password, although both can use the same word or series of letters, numbers, or
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    arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. Entering HP Administrator Passwords At the Computer Setup prompt, type your Administrator Password (using
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    be the day-to-day user of the protected hard drive. The owner of the master password may be a system administrator or the day-to-day user. ■ A user password and a master password can be the same word. ✎ When you start the notebook from a hard drive protected with DriveLock, and your power-on and
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    hard drive, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook. If you open Computer Setup from a Windows
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    hard drive, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer Setup, you must shut down, then turn on the notebook. If you open Computer Setup from a Windows
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    ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 5. Use the arrow keys to select the location of the hard drive
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    ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 5. Use the arrow keys to select the location of the hard drive
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    Setup. System Information options allow you to: ■ Display or enter the notebook serial number, asset tag, and ownership tag. ■ Display a battery pack serial number. ✎ To prevent unauthorized access to this information, you must create an HP Administrator password. For instructions, see "Setting HP
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    Card Reader. On these models, the driver for your Smart Card Reader is preinstalled. No action is necessary to install the driver. The Smart Card Reader is used with industry-standard Smart Cards designed to work with Windows 2000 and Windows XP Professional operating systems. 3-16 Software Guide
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    manufacturers and service providers. Smart Cards can provide functions such as protecting a Windows user download this utility and find out more about ProtectTools, visit the HP Web site at http://www.hp.com/products/security. (Information provided in English only.) For instructions on using HP
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    notebooks. This software supports optical drives in the MultiBay, optional external MultiBay, and optional Advanced Port Replicator with built-in MultiBay Protecting Playback Ä CAUTION: Do not insert or remove a device . Audio and video may resume automatically or you may need to restart the
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    used for such purposes. Playing Audio and Video CDs with Windows Media Player The Windows Media Player application is a program included with the operating system. Playing a CD To play a CD, follow these steps: 1. If a CD drive is not in the notebook, insert an optical drive in an optional external
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    your notebook is equipped with an optical drive (integrated or attached through the MultiBay or an optional Advanced Port Replicator) that has DVD+R capability. To install WinDVD, open the Software Setup utility: ■ In Windows 2000, select Start > Programs > Software Setup. ■ In Windows XP, select
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    Windows XP, select Start > All Programs > InterVideo WinDVD > InterVideo WinDVD. For more information about using WinDVD, select Help on the WinDVD menu bar. Playing Video CDs and DVDs In addition to the instructions in the WinDVD Player Help file, the following tips may be useful: ■ If your system
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    drive. If the region code on a DVD does not match the region setting on your drive drive. Ä CAUTION: The region setting on your DVD drive drive. ■ The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window. The number
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    using the installation CD provided with your notebook. ✎ If your optical drive has DVD+RW capability, DVDs can be notebook model, a Roxio Easy CD & DVD Creator 6 icon is displayed at the following location: ■ In Windows 2000, Start > Programs > Roxio Easy CD and DVD Creator 6. ■ In Windows XP
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    hard drive. "Drag and drop" files to a CD or DVD and automatically record data was you would with a floppy disk. Drag-to-Disc does not copy and burn audio files. Create personalized labels for your discs. ✎ Additional applications that appear in the Roxio Easy CD & DVD Creator 6 online User's Guide
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    from a CD or network drive to your hard drive, then copy from your hard drive to the CD. ■ Do not type on the notebook keyboard or move the notebook while the notebook is writing to a CD. The write process is sensitive to vibration. Choosing Recording Media HP recommends using high-quality media
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    select Start > Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. ❏ In Windows XP, select Start > All Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. 3. Open the Drag-to-Disc menu. 4. Select Manually Format Disc, and choose the format settings. ❏ To format a disc for use with only
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    Drag-to-Disc window: ❏ In Windows 2000, select Start > Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. ❏ In Windows XP, select Start > All Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. 3. Open the Drag-to-Disc menu. 4. Select Erase Disc. 5. Select OK. 4-10 Software Guide
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    -at-Once** and Enable Track-at-Once** Disc Copier Disable Disc-at-Once *Auto Insert Notification settings are selected through the operating system. **Disk-at-Once and Track-at-Once are recording methods that appear in the Record Setup window after you begin burning a CD. Software Guide 4-11
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    Optical Drive Software The following table describes the Track-at-Once and Disc-at-Once recording methods. Option Description Track-at-Once Writes additional information about Track-at-Once or Disc-at-Once settings, refer to the Roxio Easy CD & DVD Creator 6 online User's Guide. 4-12 Software
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    a network drive to a DVD. Instead, copy from a DVD or network drive to your hard drive, then copy from your hard drive to the DVD. ■ Do not type on the notebook keyboard or move the notebook while the notebook is writing to a DVD. The write process is sensitive to vibration. Software Guide 4-13
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    DVDs To open InterVideo WinDVD Creator: ■ In Windows 2000, select Start > Programs > InterVideo WinDVD Creator> InterVideo WinDVD Creator. ■ In Windows XP, select Start > All Programs > InterVideo WinDVD Creator> InterVideo WinDVD Creator. For instructions on creating DVDs, select Help on the WinDVD
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    installation ■ Software management and updates ■ ROM updates ■ Tracking and security of computer assets (the hardware and software installed on the computer) ■ Fault notification and recovery of certain system software and hardware components ✎ Support for specific features described in this chapter
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    one hard drive to another. The deployment method you should use depends on your organization's technology environment and processes. Visit the HP Web site at http://www.hp.com/go/pcsolutions for more information on selecting the best deployment method for your organization. ✎ The system recovery
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    reporting of business critical details such as machines with thermal warnings, and memory alerts. ■ Remote updating of system software such as device drivers and ROM BIOS. ✎ Additional functionality can be added when HP CMS is used with optional Altiris Solutions software (purchased separately). For
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    and fixed asset tracking ■ System software Deployment and Migration ❏ Windows 2000/XP migration ❏ System deployment ❏ Personality (personal user settings) migration ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster
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    Solutions software is used in conjunction with System Software Manager or the HP Client Manager, administrators can also update ROM BIOS and device driver software from a central console. For more information, visit the HP Web site at: http://www.hp.com/go/easydeploy. Altiris PC Transplant Pro
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    . The MultiBoot utility, disabled by default, allows you to identify the devices and control the sequence in which the system attempts to boot from those devices, as it starts up your notebook. Bootable devices include optical drive discs, such as CDs or DVDs, bootable diskettes, or a network
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    device is in the system, the notebook chooses the startup device by searching enabled devices and locations in a predetermined sequence. On every boot, the system looks for bootable drive A devices first. If it fails to find a bootable drive A device, it searches for bootable drive C devices. Drive
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    a device or location for inclusion in MultiBoot: 1. To open Computer Setup, turn on or restart the notebook. Press f10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. Software Guide
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    media in USB drives or in drives inserted into a Port Replicator, select Enable USB legacy support. ❏ To enable a NIC, select Internal Network adapter boot. 3. To save your preferences and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on
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    by turning on or restarting the notebook. Press f10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 2. Use the arrow keys to select Advanced > Boot Options, then press enter. 3. Toggle
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    , press f2. ❏ For navigation instructions, press f1. 2. Use the arrow keys to select Advanced > Boot Options, then press enter. 3. In the Express Boot Popup Delay (Sec) field, select the length of time in seconds that you want the notebook to display the startup location menu before it defaults to
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    notebook screen and an external device connected to the external monitor connector or S-Video out jack on the rear panel or to connectors on an optional Port Replicator. For more information on Quick Launch buttons, refer on the Documentation Library CD to the Hardware Guide, "Pointing Devices
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    support for the Quick Launch buttons and the hotkeys on the notebook keyboard and external keyboard. An external keyboard can be attached to a USB connector on the notebook Button software: ■ In Windows 2000, select Start > Control Panel > Quick Launch Buttons. ■ In Windows XP, select Start > Control
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    items: ■ Adjust Quick Launch Buttons Properties: opens the Quick Launch Button software ■ Hide Icon: removes the icon from the system tray To place a shortcut to Quick Launch Buttons software on your desktop, place a check Options, where you can view or change the power scheme. Software Guide 7-3
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    account. ■ Shut down the notebook. If Presentation Mode is on and Standby is initiated by you or the system, Presentation Mode remains on. Your prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby while using drive media. For more
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    Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup. ✎ Pointing devices are not supported in Computer Setup; you must
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    entered, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. Restoring Computer Setup Defaults To return all settings in Computer Setup to the values
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    the notebook and any battery packs in the system. ■ View specification information about the processor, memory and cache size, video revision, keyboard controller version, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from a diskette. Replace
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    HP guide to the "Security" chapter. ■ Enable/Disable the Embedded Security Chip. ■ Restore Embedded Security Chip to factory settings. ✎ Embedded Security settings are only accessible if the notebook is equipped with an Embedded Security Chip. Device security ■ Enable/disable devices in the system
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    on any hard drive in the system. Selecting from the Advanced Menu Select Language (or press f2) Boot options Device options To Do This Change the Computer Setup language. ■ Enable/disable QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory
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    To Do This ■ Enable/disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❐ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded. ❐ The notebook starts from a bootable hard drive, diskette drive diskette, or CD-ROM, CD
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    your local HP Web site or the Support Software CD (purchased separately). 3. Download and install the updates. ✎ The notebook system ROM stores the BIOS. The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as
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    updates and installation instructions. The CD includes device drivers, ROM updates, and utilities. To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the CD, visit the HP Web site at http://www.hp.com. Accessing Notebook
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    Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows. Downloading Software from the Internet Most software on the HP Web site is packaged in a compressed file called a SoftPaq. Some ROM updates may be packaged in a compressed
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    shut down the notebook. ■ Do not remove or insert a drive. To download and install a system ROM: 1. Access the page on the HP Web site that provides software for your notebook. 2. Follow the instructions on the screen to locate the system ROM you want to download. 3. At the download area: a. Write
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    at the HP Web site that provides software for your notebook. 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the downloading instructions on the Web page. 4. When the download is complete, open Windows
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    Points (Windows XP Only) Notebooks with Windows XP operating systems provide the option of setting System Restore points (benchmarks) daily as you change your personal settings. The notebook may also set restore points when you add new software or devices. You should periodically set system restore
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    . Ä CAUTION: Personal data and software you have installed on the notebook will be lost during the operating system reinstall. To protect your data, backup your data before reinstalling your operating system. See the Windows online Help utility to learn more about backing up your files. Software
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    partition using the NTFS file system (Quick) and press enter. Ä CAUTION: Formatting this drive will delete all current files. 12. Press F to format the drive. The reinstallation process begins. This process may take 1-2 hours to complete. The notebook restarts in Windows when the process is complete
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    Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Driver Recovery CD included with the notebook: 1. While running Windows, insert the Driver Recovery CD into the optical drive. If
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    user guides 1-4 A accessing notebook information 9-2 Advanced Port Replicator docking or undocking before starting DVD 4-4 antivirus software 1-5 B battery pack, causing CD or DVD write corruption 4-8, 4-13 Bluetooth user guides 1-4 boot sequence default 6-2 setting new 6-5 C CD(s) accessing Windows
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    display settings 1-3 downloading software 9-5 system ROM 9-4 drive designations changing 6-4 displaying 4-2 DriveLock accessing a protected hard drive 3-12 changing settings 3-12 disabling a device 3-14 passwords, changing 3-12 passwords, entering 3-12 removing protection from a hard drive 3-12 DVD
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    against viruses while using 1-5 Network Service Boot 6-4 P PCFriendly 4-4 Port Replicator (optional) enabling USB legacy support 8-6 identification information 8-3 MultiBoot 4-8 settings 4-11 RPL (Remote Program Load) protocol 6-4 S Safeguarding Data 9-6 screen settings 1-3 Software Guide Index-3
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    9-1 system information management 3-15 system lockup 2-6 System Restore Points 9-6 system ROM (Read Only Memory) defined 9-1 determining current version of 9-2 T turning the notebook on or off 2-6 U UDF Reader 4-8 unresponsive system 2-6 updating software 9-1 USB legacy support 8-1 W Windows Media
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Software Guide
HP Compaq Notebook Series
Document Part Number: 333634-001
August 2003
This guide provides settings and procedures for managing
notebook power and security. It also provides instructions for
obtaining system information and using setup utilities to help
detect, solve, and prevent problems.