HP Neoware e140 HP Device Manager 3.8 User Manual
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- HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 1
HP Device Manager 3.8 User Manual - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 2
© Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. Pentium is a trademark of Intel Corporation in the U.S. and other countries. - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 3
is HP Device Manager? 1 Overview 2 Concepts 4 The Device Pane 4 Device Tree 4 Element 4 Task Template 4 Managed Device 5 OS Tabs 5 PXE 5 Repository 5 Task 5 Task Pane & Summary Pane 6 Template Pane 6 Status Bar 6 EWF 6 Agent Mode 6 Getting More Information 7 The Internet 7 Technical Support 7 iii - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 4
of Contents iv About This Manual 7 Overview of Contents 7 Terms & Conventions 9 CHAPTER 2 Installing HP Device Manager 11 Introduction 11 System Requirements 12 Management Console 12 Management Server 12 Management Gateway 13 Management Agent 13 Third Party Software 13 Network Requirements 14 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 5
into the Repository 52 CHAPTER 4 Using the HP Management Console 57 Menu Item Overview 57 68 Grouping Devices 71 Dynamic Grouping 71 Manual Grouping 75 Naming Grouping Properties 78 Changing a Device Task Report 90 Shadowing Devices 91 Power Management 93 Task Template Management 94 Task Template - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 6
Filter Settings 125 Using File and Registry Templates 127 Merging File and Registry Templates 130 Copying Files 131 Remote Command Execution 134 Remote Execution of Windows Scripts 136 CHAPTER 6 Advanced Tasks 137 Snapins 137 Introduction 137 Applying a Snapin to a Thin Client 138 Images 145 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 7
XPe Image 153 Updating Images 157 Changing Registry Settings 159 Getting Registry Settings 159 Installing an XPe Software Component 166 Transferring an XPe Software Component to the FTP Repository 166 Installing an XPe Software Component on Client Devices 169 Performing a Persistent Write Operation - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 8
Alias 212 Template Plugin Management 213 Importing a Template Plugin 213 Removing a Template Plugin 214 APPENDIX A Installing & Running JRE 215 Introduction 215 Windows-based Server Installation 215 Linux-based Server Installation 216 APPENDIX B Installing & Running MySQL 217 Installing MySQL on - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 9
APPENDIX C Error Code Reference 219 Error Codes 219 Index 239 Table of Contents ix - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 10
Table of Contents x - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 11
and describes the scope of this User Manual. What is HP Device Manager? HP Device Manager is a server-based application that provides sophisticated centralized administration capabilities for thin client devices running HP software. Features of HP Device Manager include: • Centralized management of - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 12
is structured as a Console - Server - Gateway system. HP Management Console The HP Management Console is the user interface of HP Device Manager. Several HP Management Consoles can interact with an HP Management Server. The console allows system administrators to view details for each controlled - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 13
contains the PXE Server installed by HP Device Manager. Device Agent The HP Management Agent is a software component installed on thin client devices so that HP Device Manager can interact with them. Agents are embedded into each HP operating system to enable Device Manager to manage devices - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 14
of the Management Console's main screen. All thin clients of a selected product type that are connected their specific needs. An Element is a type of resource (such as a software component, system image, change or software update that administrators want the remote devices to do. HP Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 15
this manual, means a device managed by HP Device Manager, such as a thin client. OS Tabs enable you to select the different categories of Platform Operating System that are controlled by HP Device Manager. PXE is a protocol defined on a foundation of industry-standard Internet protocols and services - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 16
Console main screen. The templates that are applicable to the listed client devices are listed here. The Status Bar is shown at the very bottom of the main Management Console window. Descriptions of various items in HP Device Manager are displayed here when the mouse cursor moves over them - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 17
.hp.com/support/support_request.html About This Manual This manual explains how to use HP Device Manager version 3.8. Occasionally it will refer to items displayed by client operating systems. For a description of these items, please refer to the User Manual for the type of client operating system - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 18
commands. Chapter 6: Advanced Tasks Describes how to use snapins, images, change registry settings, install XPe software components, and set the agent mode. Chapter 7: Configuration Reference Explains the meaning of error codes which may be generated by HP Device Manager. 8 About This Manual - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 19
& Conventions Introduction The following terms and conventions are used in this manual: devices, clients and thin clients The terms "devices", "clients", "thin clients" are interchangeable and refer to any client devices that are running HP software. keys to press When you need to press two or more - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 20
Introduction 10 About This Manual - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 21
to access the management system. • Management Server The central server which consolidates and controls all management activities. • Management Gateway The gateway which serves as the link between Agents and the Management Server. • Management Agent Software installed on the client to enable device - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 22
following minimum system requirements: • Operating System Windows 2000 Professional (SP4) Windows 2000 Server (SP4) Windows XP Professional (SP2) Windows 2003 Server • Third-party Software Java™ Runtime: SUN Java Runtime Environment version 1.4.2. • Hardware Pentium-III or greater 512MB RAM 256MB - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 23
: • Operating System NeoLinux 4.0.1 Neoware CE 8.1 Neoware XP embedded 1.4.2 or later NeoLinux 3 • Hardware Thin-client device supporting one of the operating systems listed above. 2 MB free disk space. Third Party Software The following FTP Servers are recommended for use with HP Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 24
communication on ports used by HP Device Manager. A number of UDP and TCP ports are required for client/server communication. See Table Purpose PXE - Bootstrap. TFTP (Trivial File Transfer Protocol). DHCP Proxy Service (this is an alternative to ports 67 and 68 if those ports System Requirements - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 25
Installing HP Device Manager Table 2: Custom HP Device Manager Ports Required Receiver Port 40005 Sender Gateway Receiver Server Protocol TCP Purpose Gateway sends report to Server. System Requirements 15 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 26
Installing HP Device Manager Installing HP Device Manager The installation program will determine if the software required to run Device Manager is already installed. Note: Different operating systems may have slightly different steps and wording for the installation process. 1 Run the Device - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 27
Installing HP Device Manager 4 Read the System Requirement then click Next. 5 In the Choose Destination Location dialog, select the folder where Device Manager will be installed. Accept the default folder or click Browse and navigate to a specific location. Installing HP Device Manager 17 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 28
Next and select a Setup Type. Typical - The Management Console, Server and Gateway will be installed with their default configurations. A Microsoft Access database will be initialized as the Server's database. Compact - Only the Management Console will be installed. 18 Installing HP Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 29
Installing HP Device Manager Custom - Select the components to install and specify the Gateway settings. The DHCP server is used by the PXE boot ROM to get an IP address as well as other basic networking information (subnet mask, default gateway, etc.). 7 Select Custom as an example, then - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 30
any Java2 platform system, is required to run Device Manager. If JRE is not installed on your machine or its version is older than 1.4, the system will display the following dialog: 9 In the Select Program Folder dialog, select the name of the folder to store HP Device Manager. 20 Installing - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 31
Installing HP Device Manager 10 Click Next to preview the current installation settings. 11 Click Next to start installing the selected HP Device Manager component(s). Installing HP Device Manager 21 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 32
Installing HP Device Manager 12 Please wait until the file copying process is finished. 13 Click Next and the DHCP Configuration dialog will appear. Specify whether the DHCP server is located on the machine you are installing HP Device Manager. 22 Installing HP Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 33
Installing HP Device Manager Note: The DHCP server may need to be configured so that it can be used with Device Configuring DHCP Servers" on page 30 for further information. 14 Click Next to install the Management Server and Management Gateway services to your machine. Installing HP Device Manager 23 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 34
agent reports on. If there is only one NIC for the system, this field can be left blank. The Start PXE service when Gateway is started setting determines whether the PXE service will be started along with the Management Gateway. The PXE service is always installed along with the Gateway, but can be - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 35
Installing HP Device Manager 16 Once you have set up the Gateway, click OK to save the settings and continue. 17 Click Next to start the Management Server Database configuration. 18 Select one database installation option and click Next to start the configuration. Installing HP Device Manager 25 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 36
! Use Device Manager database at existing location: Select the folder where Device Manager has been installed. Input the path or click Browse and navigate to a specific location in the Directory Settings box. 26 Installing HP Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 37
Device Manager has been installed. Input the path or click Browse and navigate to a specific location in the Directory Settings box. 19 The following dialog will appear when the database has been successfully created. 20 Click OK to set the Administrator password. Installing HP Device Manager 27 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 38
Installing HP Device Manager 21 Click OK and you will be informed that the password has been set successfully. 22 Click OK. 23 Click Next. 28 Installing HP Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 39
a red icon indicates the service has stopped. Note: You can start/stop services and configure the Gateway server again by using the menu options displayed when you right-click on the Systray icons. An icon for the Management Console will be displayed on the desktop. Installing HP Device Manager 29 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 40
server on the same machine, it requires some manual configuration. The Management Server installation process installs the HP PXE Service. This service provides the PXE remote-imaging function. The service is automatically started and stopped with the operating system. 30 Configuring DHCP Servers - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 41
Installing HP Device Manager The DHCP server is used by the PXE boot ROM to get an IP address as well as other basic networking information (subnet mask, default gateway, etc.). The following instructions assume that: • The network is already configured using DHCP. • The DHCP server has not been - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 42
Installing HP Device Manager • Enter is the address of the server running the Management Gateway service.) • To confirm that the settings are correct, type 2.0 does not support vendor specific information. For more information, see HTTP://WWW.ISC.ORG. 32 Configuring DHCP Servers - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 43
Installing HP Device Manager Configuring a Linux 1 Edit the DHCP server configuration file /etc/dhcpd. uses DHCP and has multiple subnets should have an IP helper configured in the router between any clients requiring a dynamic IP address and the DHCP server. The router will need to be configured to - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 44
Installing HP Device Manager Uninstalling Device Manager 1 Open the Microsoft Windows Control Panel (On a Windows 2000 system, select Start > Settings > Control Panel). 2 Double-click Add/Remove Programs. The Add/Remove Programs window will appear. 3 Select Neoware Device Manager from the list of - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 45
been uninstalled, the computer should be rebooted. Click Finish on the Remove Completed dialog to reboot the computer, or select No before clicking Finish if you intend to reboot the computer yourself later. 7 HP Device Manager has now been uninstalled from your system. Uninstalling Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 46
Installing HP Device Manager 36 Uninstalling Device Manager - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 47
User Manual CHAPTER 3 Getting Started This chapter describes how to start using the HP Management Console, set up a repository, and discover clients. Logging in to the HP Management Console To launch the HP Management Console: 1 Double-click the Neoware Management Console icon on the Windows desktop - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 48
in their respective fields. 4 Click OK to log in to the Console. Once the username and password are verified, the main window of the HP Management Console appears. If this is the first time you have logged in the Management Console, the FTP Repository Wizard will be displayed. 38 Logging - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 49
Repository The HP Management Repository is used to store software components, system images, diagnostic tools and agent files. Each of the individual items stored in the Repository is referred to as an element. Once elements are stored in the Repository, they can be applied to client devices using - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 50
Getting Started 2 Click Next to display the FTP Repository Name screen. 3 Enter a name to identify this FTP Repository in the FTP Repository Name field. 4 Click Next to display the FTP Repository Location screen. 40 Configuring the Repository - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 51
hostname of the server on which the FTP Repository is to be created. Enter the User Name and Password for the server to enable HP Device Manager to access it. The User Name and Password must have write permissions for the server. Enter a directory on the FTP server that will be used to - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 52
Getting Started 6 When you have entered all of the details for the FTP Repository, click Next to create it. 7 Click Finish to close the FTP Repository Wizard. The FTP Repository is now ready for you to add elements to it using the Repository Management tool as described in the section "Adding - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 53
Manager. Note that only the tabs for the operating system types of the devices currently managed by HP Device Manager will be displayed. • Device Toolbar Provides tools enabling you to power on/off the client devices, shadow a remote client, send tasks, print device properties, discover an agent - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 54
to the server are displayed in this window. This pane contains the Device Tree, which is heirachical list of all the client devices, sorted with a custom grouping of various items in the HP Management Console are displayed here when the cursor moves over them. 44 Management Console - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 55
Device Manager before they can be used. There are four approaches to client discovery: • Through an HP Management Agent Broadcast (automatic) • Server-side discovery using IP walking • Discover Agent using DHCP Tag • Agent Configuration The HP Management Gateway will normally be able to detect most - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 56
IP Range 2 Select the gateway in the Select Neoware Management Gateway list box, then select the Walking with IP Range option. 3 Click Next to display the Discover by Range dialog. 4 IP scopes define set ranges where HP Device Manager will search for client agents. Select Use Preset IP Scope then - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 57
Manager to refer to the new search scope, then click OK. Define the IP address range you want HP Device Manager to search for client agents by filling in the Starting IP Address and Ending IP Address. The IP address can be copied from another location and pasted here. Click - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 58
Neoware Management Gateway list box, then select the Walking with IP List option. 3 Click Next to display the Discover by List dialog. 4 The IP addresses in the IP List can be customized according to your specific txt file. Copy the current IP list. Paste a copied IP address. 48 Client Discovery - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 59
. Once the search has finished, a report will show the clients detected by HP Device Manager. 6 Click Close to automatically add the successful IP how to configure DHCP Server and add options. Agent Configuration You can manually add the IP address of the gateway to the agent's configuration file - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 60
address of the gateway has been added into the original format of the Agent.cfg file on these agents. Hence you do not need to manually configure these agents again. 50 Client Discovery - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 61
FTP Repository before it can be applied to clients. Note: When importing an element into the HP Management Repository, a relay FTP server must Repository. Elements created through the Console using a template (for example, an image file), are placed in the FTP Repository specified in the template. If - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 62
the element to be imported to a temporary location on your local drive. (In this case the element is a snapin downloaded from the support section of the HP website.) 2 Select Tools > Repository Management from the Management Console's menu bar to display the Repository Management dialog. 52 Adding - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 63
element option from the drop-down list. For this example we will be using a NeoLinux 4 snapin to install Adobe Acrobat Reader to NeoLinux 4 thin clients, so NL4 Snapins is selected. 4 Click the Add from local file button to display the Add Element to Server - Step 1 dialog. Adding Elements - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 64
Getting Started 5 Click the ... button in the Element Path box to browse to the directory containing the snapin you downloaded in step 1. Select the folder containing the snapin files (in our example it is Adobe_Acrobat_7.0.9-NL4.0.1-6002) then click Choose. The Relay FTP Repository field - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 65
Getting Started The Repository Management dialog should now display the name of the element in the Elements on Server Repository field. 8 Select the name of the FTP Repository to which you want to transfer the element from the Elements on FTP Repository dropdown list box. 9 Select the element to - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 66
Getting Started Now that the element is in the FTP Repository, it can be applied to client devices using a template. 56 Adding Elements to the Repository - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 67
Device Manager User Manual CHAPTER 4 Using the HP Management Console This chapter covers the main functions of the devices. Print Device Task Report Displays and prints task information on all users or a specific device. See "Printing a Device Task Report" on page 90 for more information. Print - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 68
the HP . Configure settings related to FTP servers, IP search scopes, system time-outs, shadowing, gateway polling and extension properties. See page 177 for more information. Control the elements (such as images and software components) that are stored on the Management Server repository and - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 69
Menu Device Using the HP Management Console Table 4: Management Console - Menu Items Item Authentication Management Status Walker Status Snapshot Check Connection Status Add Delete Manual Group Send Task Shadow Description Key Management - Manage the communication keys such as add, update, - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 70
Using the HP Management Console Table 4: Management Console - Menu Items Menu Template Item Power Management Get Device Asset selected device. See "Power Management" on page 93 for more information. Get the specific information of the selected device, such as General, Software, Hardware, Hotfix, - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 71
Menu Task Help Using the HP Management Console Table 4: Management Console - Menu Items Item Export is created by certain types of templates on the completion of their tasks. View the specific content of the tasks. View the task status log. Display copyright and licensing information for Device - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 72
About Devices & Tasks" on page 89 for details. This enables you to discover client devices or gateways on the network. Refer to the section "Discovering Devices" on page 68 for details. This enables you to find a specific device in the device tree. Refer to the section "Searching for a Device in - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 73
Using the HP Management Console The following tools are available in the Template Pane: This will delete the currently selected template. You will be prompted to confirm the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 74
Using the HP Management Console Device Management All thin clients that connect to the server are displayed in the Device Pane of the Management Console window. Selecting one of the OS tabs below the menu bar will display all of the clients of the chosen OS type in the Device Pane. Double-clicking - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 75
Device Tree Icons Using the HP Management Console On the Gateway tab, a G icon indicates a Management Gateway: A . A greyed-out screen icon with an exclamation mark over it indicates the device is currently powered-off. A screen icon with a curved arrow over it indicates the device is currently in - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 76
Using the HP Management Console Displaying Device Properties To display the properties of a device to display the Device Properties dialog. The Device Properties dialog displays the properties of the thin client devices that are connected to the server. The dialog lets you see different types of - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 77
Using the HP Management Console Click the Grouping tab to set grouping properties, which are used as grouping criteria. See "Changing Grouping Properties" on page 79 for information - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 78
Using the HP Management Console Discovering Devices The Discover Devices option allows Device Manager to search a dialog will be displayed. 2 Select the corresponding gateway in the Select Neoware Management Gateway drop-down menu, then select the Walking with IP Range option. 68 Discovering Devices - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 79
Using the HP Management Console 3 Click Next to display the Discover by Range dialog. 4 Check the Use Preset IP Scope box and select an IP Search Scope, or - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 80
Using the HP Management Console In the Discover by List dialog, the IP addresses in the IP List can be customized according to your specific needs. See the following table for descriptions of each button in this dialog. Table 5: Discover by List - Button Functions Button Add Delete Import... - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 81
HP Management Console Grouping devices according to specified criteria makes it easier for administrators to manage them. Devices can be grouped automatically according to any of their properties, or manually allows you to automatically group devices by specific properties. For example, you could - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 82
Using the HP Management Console The Dynamic schema tab lists existing dynamic grouping schemes and enables you to create or edit a grouping scheme. Two schemes are supplied by default: _default scheme will group devices by gateway ID, whereas _no scheme will not group devices but just list every - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 83
Using the HP Management Console Table 6: Candidate Properties Properties Gateway ID Subnet Address Device Status Device Type Device Version Agent Version Write Filter Enabled CPU Type Time Zone - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 84
Using the HP Management Console 6 Click OK to create the new grouping scheme. 7 Click the Group by button in the Device Tree panel and select Dynamic Group. The - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 85
grouping schemes and enables you to create or edit a grouping scheme. One scheme is supplied by default: _global will not group devices but just list every device managed by Device Manager. 2 To create a new manual grouping scheme, click Add. 3 Enter a name for the new grouping scheme then click OK - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 86
Using the HP Management Console 4 Click Close. 5 Click the Group by button in the Device Tree panel and select Manual Group. The new grouping scheme will be listed and available for selection. 6 Select the new manual grouping scheme. Any organisational changes you now make to the devices and folders - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 87
Using the HP Management Console 7 To create a new folder in which to group devices, right-click in the Device Tree pane and select Manual Group > Add Folder from the pop-up menu. 8 Enter a name for the group folder then click OK. 9 You can now drag-and-drop the names - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 88
Using the HP Management Console Naming Grouping Properties Grouping properties are used to group devices into a customized order suitable for your organization's network configuration. These groups provide simple - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 89
Using the HP Management Console Changing Grouping Grouping properties can be set by entering them into the properties Properties window for each device, or assigned by dragging and dropping devices between property groups. Setting grouping properties: 1 Right-click the device whose properties - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 90
the HP Management Console Devices to Groups You can pre-assign a device to a specific group using the Agent Configuration dialog on the device itself. On the Group tab, select Use Static Custom Groups > Add Group Name "Manual Group" and specify a value. Once the device agent has registered - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 91
Editing the Device Filter Using the HP Management Console To edit the Device Filter: 1 Select Device Filter... from the View menu. 2 Click Add... to display the Set New Device Filter Name dialog. - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 92
Using the HP Management Console 4 Click the browse button in the Edit Criteria section to open the Choose Criteria Key dialog. 82 Editing the Device Filter - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 93
Using the HP Management Console 5 In the Candidate Criteria Key List, select the criteria according to your needs. Click OK to return to the Edit Device Filter dialog. 6 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 94
Using the HP Management Console 9 In the Device Filter Management dialog you can edit or remove the selected filter according to your requirements. 10 Click the Generate Device - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 95
Filter Security Using the HP Management Console You can limit the devices a user can see by assigning a filter to that user as his security filter. The procedure is as follows: 1 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 96
Using the HP Management Console Searching for a Device in the Device Tree You can quickly display a particular device in the Console's device tree either by selecting Device > Search - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 97
Checking Network Connection Status Using the HP Management Console You can check the network connection status of a requests. Pinging is diagnostically used to ensure that a host computer, which you are trying to reach, actually operates. Trace Route - This diagnostic tool determines the path taken - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 98
Using the HP Management Console imum link counter. When the TTL on a packet reaches 0, the router is expected to return an ICMP Time Exceeded message to the source computer. A window displaying the network connection status of the device will appear. 4 Click Close. 88 Checking Network Connection - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 99
Using the HP Management Console Printing Information About Devices & Tasks Printing Device 2 Click the Print icon in the toolbar to display the Print Device window. Information about all the selected devices is displayed in the window. 3 Either click Export to export the list to a *.csv file - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 100
Using the HP Management Console OR Click Print Preview to print the device report. The Print Preview window opens. Printing a Device Task Report 4 If you are satisfied with the preview, click the printer icon or display the File menu and select Print. Click - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 101
connect to a remote thin client and view and control that client from the HP Management Console. This can be achieved either by using the _Shadow Device template available on the Operations tab, or by the remote desktop of the terminal will be displayed in a separate window. Shadowing Devices 91 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 102
Using the HP Management Console Note: The session password of Shadow is the default password, which can be set in Configuration. To Open VNC Viewer for VNC Viewer for Shadowing. The remote desktop of the client will be displayed in a separate window ready for your operations. 92 Shadowing Devices - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 103
Power Management Using the HP Management Console The Management Console enables you to reboot, shutdown and wake a client remotely. This can be achieved either by using the templates available on the Operations tab, or by selecting from the popup menu when you right-click on a device as described - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 104
the server and agents residing on thin client devices. A Task Template is an XML file that contains information about a task. XML is a standard data format that can be shared easily across applications and platforms - especially between those on separate operating systems that need to share data - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 105
to push or pull flash-memory images of client devices. • Operations Used to perform various operations on a device such as reboot, shadow, shutdown and wake up. • Settings Used to change various settings on the device such as display, network, time and write filter. • Software Update Used to install - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 106
Using the HP Management Console Adding a Template to Favorites To make it easier to can specify two or more templates to be performed in a specific order using Template Sequence templates. A Template Sequence template can contain a maximum of 22 tasks. 1 Select the Template Sequence tab in the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 107
Management Console You can import or export Task Templates so they can be shared between HP Device Manager systems. To import an XML file as a Task Template: 1 Select the Product Type tab and the Category tab into which you want to import the template. 2 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 108
Using the HP Management Console Task Management All the tasks that have been • Error Code If the status is waiting and the server is retrying to send the task, this indicates what the problem was. • Start Time Indicates when the task was begun. • End Time Indicates when the task ended. • Progress - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 109
HP status is 0.) Ready The task is executed and waiting for the user's operation. Paused The task has been paused. Waiting The task has been scheduled for task will cause the thin client to either wake on LAN or re-boot. You can apply tasks by drag-and-drop or by manually selecting the task. 1 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 110
Using the HP Management Console 2 The Task Editor dialog will be displayed. This enables you to make changes to the template and specify how and when the task is to be performed. 100 Task Management - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 111
Using the HP Management Console 3 The Content tab allows you to change the properties of the task as desired. (See "Creating & Editing Task Templates" on page 95 for - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 112
the HP Management Console Displaying Task Properties To display the properties of a task: 1 In the Task Pane, click the + box next to the Task Name to list the devices that the task is assigned to. 2 Right-click a device and select View Task Contents in the popup menu. A Task Contents window will - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 113
Device Manager will wait for the execution of tasks. You can also specify the start and end time of working hours during which HP Device Manager will not execute tasks. Clicking in an option field will cause the Description box to display a short description of that option. 1 Select Valid - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 114
HP Management Console Set the amount, in devices, for each category: General Batch Amount, PXE, Batch Amount and FTP Batch Amount. Check the Exclude Working Hours option box to input the start and end time of working hours. Clicking Restore defaults will reset the timeout settings to their defaults - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 115
Using the HP Management Console 3 Click Apply to save the new settings. 4 Click OK to exit. Pausing Tasks To pause a waiting task: 1 Select a waiting task in the Task - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 116
Using the HP Management Console Note: This operation only is available for waiting tasks. Continuing Tasks To continue a paused task: 1 Select a paused task in the Task Pane. 2 Right-click and select Continue from - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 117
Deleting Tasks Displaying Task Logs Using the HP Management Console To delete a selected task, right-click tasks, pushing imaging tasks, and so on. To display the log of a task: 1 Right-click a task in the Task Pane and select View Task Log from the pop-up menu. A Task Log window will be displayed - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 118
Using the HP Management Console Opening VNC Viewer for Shadowing You can open a VNC Viewer for shadowing a device by right-clicking a ready or finished shadowing task and selecting - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 119
Device Status Tools Using the HP Management Console Status Walker HP Device Manager has two integrated tools in a database placed on the server. Note: The Status Walker option is only available for Windows gateways. 1 Display the Tools menu from the Console's menu bar and select Status Walker to - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 120
Using the HP Management Console 3 Select the name of the scope to use in the Walk the Scope dropdown menu, or select Edit... to define a new scope. Selecting - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 121
Using the HP Management Console Click OK to display the Scope Editor dialog. Specify the IP address range in the Current Item fields, then click Add to add - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 122
Using the HP Management Console Selecting a Finished walking task then clicking the View button will display the status of devices found. 112 Device Status Tools - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 123
HP Management Console Configuring the Status Walker You can configure the Status Walker to suit your requirements as follows: 1 Select Tools > Configuration from the Console's menu bar to open the Configuration Management window and Password for each one of them. 7 Click Apply to save - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 124
Using the HP Management Console Status Snapshot The Status Snapshot tool takes a snapshot of the network, that is, it creates a report of the devices' status and stores it - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 125
Using the HP Management Console 3 Schedule the status snapshot task by specifying its Frequency and the Start Time. 4 Click OK. 5 Click Close. The results of the scheduled status - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 126
Using the HP Management Console Selecting a Finished status snapshot task then clicking the View button will display information about the devices found. 116 Device Status Tools - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 127
HP Device Manager User Manual CHAPTER 5 Common Tasks This chapter describes how to use the Management Console to change device settings, copy files and execute commands. Performing a Task In order to perform a task on a remote device you must first define a template which provides the instructions - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 128
Common Tasks 4 The Task Editor dialog will be displayed. Select the Schedule & Batch Control tab and specify when and how the task defined in the template is to be performed. If you do not select the Schedule Task option and specify a time, the task will be applied to the device as soon as you - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 129
Tasks HP thin client devices are designed to access servers or applications through pre-defined ICA, RDP, terminal emulation or Web browser connections. HP Device Manager enables you to copy these predefined connection settings from one thin client to others of the same model and operating system - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 130
Common Tasks 6 Click the Save as... button, enter a name for this template then click OK. 7 Drag and drop the template on the name of the device with the correct connections in the device tree. The Task Editor will be displayed. 120 Changing Connection Settings - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 131
Common Tasks 8 Click OK to apply the task to the client device. 9 The connection settings will be copied from the device and stored in a new template which will appear in the Templates Pane with the name - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 132
the Template Pane. 2 Double-click the _Network Settings template to display the Template Editor. 3 Enter the network settings as required. Note: If DHCP is enabled (default), the device will not use static IP information. If you want to use static IP, select Disable. 122 Changing Device Settings - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 133
Common Tasks 4 Click Save As... to save the template with a new name. 5 Drag and drop the template on the device(s) you want to configure. Note: Because changes made to device properties can be applied to more than one device at a time, some settings are not available if more than one device is - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 134
Common Tasks Configuring Time Settings 5 Drag and drop the template on the device(s) you want to configure. Note: The Color Depth option is only available for XPe OS devices. 1 Select the Settings tab in the Template Pane. 2 Double-click the _Time Settings template to display the Template Editor. - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 135
Configuring Write Filter Settings Common Tasks Note: Write Filter settings are only applicable to XPe OS devices. 1 Select the Settings tab in the Template Pane. 2 Double-click the _Write Filter Settings template to display the Template Editor. 3 Select the drive to configure in the Drive List box - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 136
a drive letter from the Drives List then click Add to add it to the Added Drives list. Click OK to add the drives. 4 Set the Boot Command to either Enable to set the Write Filter, Disable to remove the Write Filter, or N/A (No change) to keep the current state for the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 137
and Registry template is generic in that it consists of a customizable combination of copying files, deleting files, registry changes, running operating-system commands and pauses. Customizing this template involves adding, deleting and re-arranging a variety of sub-tasks. 1 Select the File and - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 138
the template for later use. Table 7: File and Registry Template Sub-Tasks Sub-Task Copy Files Delete Files Registry Item FTP Server Upload Download File Path On Console File Name Path On Device Copy Recursively File Name Path On Device Delete Recursively Add Key... Add Value... Rename... Delete - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 139
name of the command on the client device. If you are using a long file name that contains a space, use quoted strings to indicate where the file name ends and the arguments begin. For example: "c:\program files\file.exe". Set to Yes if you want the system to reboot and execute the command - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 140
Hours, Minutes, Seconds Description The duration of time to pause processing of the template, often in order to wait for certain events, for example a system restart. Merging File and Registry Templates Two or more File and Registry templates can be merged together to form a new File and Registry - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 141
Copying Files Common Tasks You can copy files from a device to the FTP Repository, or download files from the console to a device through the FTP Repository. Both are achieved using the _File and Registry template. 1 Select the File and Registry tab - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 142
the copy files task: Upload files from device to FTP Repository, or Download files from console to device through the FTP Repository. 7 Specify the Files lines can be added by clicking the Add button. The File Name field supports the use of the wildcards * and ?. For example: * means zero or - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 143
Common Tasks c:\abc\* c:\abc\ c:\abc all mean the same thing, that is, all the files under directory c:\abc\. a* means all the files that start with the letter a. *a means all the files that end with the letter a. If Copy Recursively is set to Yes, both files and sub-directories matching the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 144
executable on the device's operating system. It can be applications, DOS batch files, Windows scripts, etc. You can enter any command, however it is recommended that these commands are tested on a client device first. Note: DOS commands cannot be executed directly on a Windows XP Embedded OS. To - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 145
3 Click the Add button and select Command. Common Tasks 4 Click OK. 5 Specify the command to be executed by clicking in the Command column and entering the appropriate information. 6 In the Execute After Reboot column, select Yes if the device should reboot before executing the command you - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 146
that make it easier for script users to script Windows applications. For more information on how to write Windows scripts, see: http://www.msdn.microsoft.com Enter "windows script" as search keywords. To run windows scripts as a command from HP Device Manager, you need to add "wscript" before the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 147
Manager User Manual CHAPTER 6 Advanced Tasks Snapins Introduction This chapter describes how to use snapins, images, change registry settings, install XPe software components, and set the agent mode. All of HP's thin client operating systems utilize real filesystems in Flash disk memory instead - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 148
Advanced Tasks Applying a Snapin to a Thin Client 1 Download the required snapin from the support section of the HP website to a temporary location on your local drive. 2 Run the HP Management Console and select Tools > Repository Management from the menu bar. The Repository Management dialog - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 149
appropriate Snapins option from the drop-down list. For this example we will be using a NeoLinux 4 snapin to install Adobe Acrobat Reader to NeoLinux 4 thin clients, so NL4 Snapins is selected. 4 Click the Add from local file button to display the Add Element to Server - Step 1 dialog. Snapins 139 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 150
Advanced Tasks 5 Click the ... button in the Element Path box to browse to the directory containing the snapin you downloaded in step 1. Select the folder containing the snapin files (in our example it is Adobe_Acrobat_7.0.9-NL4.0.1-6002) then click Choose. The Relay FTP Repository field - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 151
Advanced Tasks The Repository Management dialog should now display the name of the snapin in the Elements on Server Repository field. 8 Select the name of the FTP Repository to which you want to transfer the snapin from the Elements on FTP Repository dropdown list box. 9 Select the snapin to - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 152
can be applied to client devices using a template. 10 Click Close to exit Repository Management. 11 Click on the OS tab for the operating system supported by the snapin. In our example it is the NeoLinux 4 OS tab. 142 Snapins 12 In the Task Templates pane, click the Software Update tab then double - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 153
Advanced Tasks 14 Select the name of the snapin in the Snapin list box. The Action field will then display actions which can be performed using the snapin. In this case the only action is Install. Note: If the snapin is not displayed in the Snapin field, check that you are displaying the Task - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 154
Advanced Tasks The Task Templates pane will now display the new snapin template in the Software Update tab. 16 To apply the snapin to one or more thin client devices, select the name of the snapin template then drag and drop it on the name of the device(s) in the device tree panel. The - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 155
and write images to and from supported clients. An image file (.img) is a binary file containing all the data on a thin client's flash storage. HP Device Manager manages images through the Repository Management tool, which also provides utilities to verify image integrity. The Imaging templates for - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 156
PXE image, you must make sure that the source and target client devices have their BIOS settings configured correctly. 1 Power-on the thin client device and hold down the Delete key to display the CMOS Setup Utility screen. 2 Select Advanced BIOS Features and set the following: First Boot Device - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 157
You can pull (copy) a PXE image from any client managed by HP Image From a Client Device Manager and store it as a .img file in the Repository so that it can be pushed (written) to other clients. This is achieved using the _PXE Imaging template. To pull a PXE image from a device: 1 Make sure - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 158
Advanced Tasks 6 Enter a name for the PXE Image so that you can easily identify it once it is stored in the FTP Repository. devices. 9 Select the template then drag and drop it on the name of the client in the Device Tree from which you want to pull an image. The Task Editor will be displayed. 148 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 159
will reboot in 15 seconds. The client will shutdown then start-up in DOS mode and run the utility which copies the contents of the flash storage to an .img file in the FTP Repository. Note that this may take several minutes. The progress of the image creation task will be indicated in - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 160
Advanced Tasks Pushing a PXE Image to a Client You can push (write) a PXE image stored in an FTP Repository to any client managed by HP Device Manager, as long as it contains enough Flash storage. This is achieved using the _PXE Imaging template. To push a PXE image to a device: 1 Make sure the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 161
the PXE image to push to the client in the PXE Image Name field. Note: The PXE Image Name field will only list the names of PXE images if the image files have been transferred from the FTP Repository to the Server Repository using the Repository Management tool. However, you can manually enter the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 162
and the Tasks pane will indicate the task has finished. Preparing an XPe Client for Image Distribution The ChangeSID utility allows you to modify the computer SID (Security ID) in the Microsoft NT/2000/XP operating system. Note: Only the local administrator is authorized to run this utility. SID - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 163
flash storage size. This template does not use a PXE Server. To clone an XPe image: 1 Select the Imaging tab in the Task Templates pane then doubleclick on the _Clone XPe Image template. 2 In the Template Editor - Imaging to enable you to apply the cloned XPe image to other XPe clients. Images 153 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 164
for this template, then click OK. A new template will appear in the Task Templates pane. 7 Drag and drop this template on the XPe device whose image you want to clone in the Device Tree. The Task Editor dialog will be displayed. 154 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 165
HP Management Agent on the client receives the task, the client will display a warning message indicating that the device will reboot in 15 seconds. The client template to apply the cloned XPe image to other XPe devices of the same model type and identical flash storage size just by dragging and - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 166
Advanced Tasks The cloned XPe image file will also be listed in Repository Management ready for use in other templates. Select NeoXPe Images as the element type, then select the FTP Repository where it is stored. 156 Images - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 167
the Management Console, display the OS tab containing the name of the client(s) to be updated with the new image in the Device Tree. 2 Select the Imaging tab in the Task Templates pane, then double click on the _Update Image template to display the Template Editor. 3 Select the FTP Repository where - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 168
Advanced Tasks However, you can manually enter the name of the image file in this field if it is not in the Server Repository, as long as it is present in the FTP Repository you have selected in the template. The Image Information box below will provide details of the OS build version and - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 169
from a device using the Get Registry template and then modified. HP Device Manager can clone the system registry of a thin client device. The procedure is as follows: 1 In the Console's Management View, select the OS tab corresponding to the operating system of the device from which you want to get - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 170
Advanced Tasks 3 Click the Add button and enter the name of the registry node from which you want to retrieve settings (e.g. desktop for desktop settings), then click OK. The name of the new node will appear on the Registry tab of the Template Editor. 4 In the Save result as template field, enter - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 171
Advanced Tasks 6 Click OK and the new template will appear in the Task Templates pane. 7 Drag and drop this template on the device in the Device Tree from which you want to get registry settings. The Task Editor dialog will be displayed. Changing Registry Settings 161 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 172
Advanced Tasks 8 Click OK to apply the task to the device immediately. The registry settings will be retrieved from the device and stored in a new template in the Task Templates pane. Its name will be the one which you specified in step 4. 9 To view the retrieved registry settings, double-click on - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 173
Advanced Tasks Editing Registry Settings 1 Select the File and Registry tab in the Template Pane. 2 If you are editing a previously generated _Get Registry task result template, double-click the name of that template, then double-click Registry in the Sub-Task box. If you need to create a new - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 174
Advanced Tasks 3 The Configure Registry Sub-Task dialog will be displayed enabling you to edit registry settings. You can edit the contents of the Registry Tree using the four buttons at the bottom of the box. Add Key enables you to add a new key under the currently selected item. Add Value - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 175
Advanced Tasks Action Indicates the action to be applied to the registry table: add or delete a key. Click in the field to change the current setting. Type Indicates the type of registry key value. Value Name Displays the name of the registry key. Doubleclick in this field to edit it. Value - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 176
transferred to an FTP Repository using Repository Management before they can be distributed to client devices. Transferring an XPe 1 Download and unzip the XPe software components to a local Software drive. Component to the FTP Repository 2 Select Tools > Repository Management from the Console - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 177
Advanced Tasks 5 Enter the path of the software component you wish to add. 6 Select a Relay FTP Repository in order to transfer the files to the Server Click OK to automatically transfer the files from the relay FTP Repository to the Server Repository. Installing an XPe Software Component 167 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 178
component in the Elements on Server Repository field. 9 Select the FTP Repository where you want the new software component to be stored. 10 Select the software component then click Upload to upload it to the FTP Repository. Note: The username selected for the FTP server profile must have write - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 179
have been uploaded to the FTP Repository. Note: The procedure for installing software components discussed in this section is only applicable to Windows XPe clients. To install a software component: 1 Select the Software Update tab from the Template Pane. 2 Double click _Software Component template - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 180
Performing a Persistent Write Operation on NeoLinux 4.x Devices NeoLinux 4.x devices use three related file systems which are mounted as follows: / /writable /.fs/org Normally a user will perform all work under / or /writable, which are mounted as readable and writable when the system starts up. The - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 181
to display the Template Editor. 3 Click the Add button and select Command. 4 Click OK to display the Execute Command Sub-Task dialog. Performing a Persistent Write Operation on NeoLinux 4.x Devices 171 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 182
save the template under a new name. 9 Drag and drop the template on the devices where you want the commands to run. 172 Performing a Persistent Write Operation on NeoLinux 4.x Devices - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 183
Manager until the agent on the device reports to the HP Management Server properly. The primary use of this feature is if the device is not working and needs a new image. An image can be pushed to the device using a template. Another way to use this feature is to Wake On LAN a device - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 184
. 3 Select the Management Gateway that will connect with the device from the Neoware Management Gateway ID drop-down list. 4 Click OK to add the device. will appear as powered-off, but you can still interact with the device. For example, you can use Send Task to send a new Imaging template to the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 185
Configuring Agents Advanced Tasks The Agent templates enable you to set agent parameters and update the agent version. Setting Agent Parameters The _Configure Agent template enables you to specify how often it pulls tasks from the Management Gateway, set the delay scope, and specify the type of - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 186
. Agent update files must be added to an FTP Repository using Repository Management before they can be applied to client devices. 1 Double-click the _Update Agent template on the Agent tab of the Template Pane. 2 Specify the location of the Agent update files by selecting - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 187
HP Device Manager User Manual CHAPTER 7 Configuration Management This chapter explains the administration of customized permissions, according to their level of need. These are assigned through the user groups system. Working With Users To add users: 1 Display the Tools menu from the Console's - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 188
a Username for the new user and specify a Password. Click OK to create the new user. 4 Refer to the instructions below in order to add the new user to a user group. Note that the user must be added to a group before it has any permissions to use HP - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 189
2 Select Change Password from the pop-up menu. 3 Enter the New Password for the user, then re-enter it in the Confirm Password field. 4 Click OK to finish. Note: When you log in as root for the first time, it is strongly recommended that you change the password from the default. User Management 179 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 190
Configuration Management Working With Groups Groups can be used to control user permissions in HP Device Manager. To add a group: 1 Display the Tools menu from the Console's menu bar and select User Management. Select the Groups tab. 2 Click Add to - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 191
Configuration Management 4 Select the permissions you wish to assign to the group. 5 Click OK to finish. To assign users to groups: 1 Right-click the group you wish to modify in the Groups tab of the User Management dialog. 2 Select Properties in the pop-up menu. 3 Select the Users tab. User - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 192
Configuration Management 4 Use the Add and Delete buttons to modify the members of this group. 5 Click OK to finish. To delete a group: 1 Select the name of the group to be deleted in the All Groups list on the Groups tab. 2 Click the Delete button then Yes to confirm that you want to delete the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 193
dialog, select the FTP Repositories item in the left-hand tree pane. 3 Different server profiles can be used to access different FTP servers or different parts or accounts of the same FTP server. Click Add to configure a new server. 4 Enter a repository name to be used by - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 194
. The files will be stored at /home/john/ndm/ where /home/john is the default login directory of user john. 6 You can click Test if you want to try the connection to the server. If there is a problem, click Undo Changes to recover the last saved settings. 7 If you want this Repository - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 195
then click the Set Default button. • Auto Mapping The HP Management Server will find the corresponding FTP server for each device according to the mapping defined in the FTP Mappings definitions. (See "FTP Mappings" on page 186.) • Use Specific FTP You choose a specific FTP server for each template - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 196
The FTP Mappings tool automatically maps each and every client device to the nearest and most convenient FTP server. how each device's FTP server was assigned: • Blue Automatic mapping (factory default settings). The HP Management Server assigns an FTP server to each device depending on which subnet - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 197
hand tree pane of the Configuration Management dialog. A color code indicates how their FTP server was assigned: • Blue Automatic mapping (factory default settings). The HP Management Server assigns an FTP server to each subnet according to its proximity. For example, a subnet that has an FTP server - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 198
where this is the case, the administrator can change their FTP settings to automatic mapping or default. Filtering Devices or Subnets For companies with a large number of devices and/or subnets, the administrator can manage both the general and the specific aspects of each device. 188 FTP Mappings - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 199
Configuration Management On both the Device FTP Mapping and the Subnet FTP Mapping tabs, click Filter to display a dialog which enables you to filter the listing in various ways. Choose one of the filtering options then click OK. FTP Mappings 189 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 200
Configuration Management Grouping Property Name Grouping properties can be used in grouping schemes for grouping devices. 1 Select Tools > Configuration from the Console's menu bar. 2 In the Configuration Management dialog, select the Grouping Property Name item in the left-hand tree pane. 3 Enter - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 201
Device Manager will wait for the execution of tasks. You can also specify the start and end time of working hours during which HP Device Manager will not execute tasks. Clicking in an option field will cause the Description box to display a short description of that option. 1 Select Valid - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 202
FTP Batch Amount. Check the Exclude Working Hours option box to input the start and end time of working hours. Clicking Restore defaults will reset the timeout settings to their defaults and set the working hours to 9.00 start and 17.00 end. 3 Click Apply to save the new settings, then OK to - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 203
selecting the Task Settings item in the left-hand tree pane. The PXE Image option enables you to show progress information for PXE image tasks. The VNC Access Password fields enable you to specify a password that must be supplied to enable shadowing. Note that these fields cannot be blank. If the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 204
Status Walker configuration options enable you to specify the walking group size, timeout and retry times, and specify the user name and password for three telnet configurations. Select Tools > Configuration from the Console's menu bar to display the Configuration Management dialog, then select the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 205
maximum number of clients your HP Management Server can support concurrently and the expiration date for the license. If more clients need to be supported and the number is over the maximum in the license file, HP license has already expired. Any invalid operation to the license file when the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 206
HP Management Server can discover and manage all HP Device Manager gateways and agents on the network, a security problem may occur due to the improper usage of the Management Server. To overcome this, HP Enter your user Password then click OK. The Key Management window will be displayed. 196 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 207
Configuration Management 3 Click the Update Current Key... button to display the Update Key dialog. 4 Enter the new Password (i.e. the Authentication Key) and specify the Expire Interval (number of days). 5 Click the OK button. Authentication Management 197 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 208
revert to its initial key. HP recommends that user passwords contain: • at least window to display the Export dialog. 2 Browse for a folder to save the current authentication key(s) as a *.ks file, then click the Export button. 3 The system will prompt you to create and confirm the KeyStore password - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 209
and confirm the password in the Re-enter Password field. 5 Click the OK button. To import Authentication Key(s): 1 Click the Import Key(s) button in the Key Management window to display the Import dialog. 2 Browse for the exported *.ks file, then click the Import button. 3 The system will prompt you - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 210
Configuration Management 4 Enter the KeyStore Password then click the OK button. Viewing the Key Update Log To view the Key Update Log, click the View Update Log... button in the Key Management window. In the Key Update Log List you can view all the log times and events. You can remove all the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 211
To control Gateway access manually: 1 Select Tools > Authentication Management > Neoware Management Gateway Access Control... from the Console's menu bar to display the Authentication dialog. 2 Enter your password then click OK. The Neoware Management Gateway Access Control window will be displayed - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 212
as Banned and you need to configure the status of the gateway manually. Report Management Adding a Report Template To add a report template: Report Management from the Console's menu bar to display the Report Management window. 2 Select one report type from the Report Types list, then click - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 213
Configuration Management 3 Click OK to open the Edit Report Template window. In the Edit Criteria field, click the ... button to open the Choose Criteria Key window. Select a criteria key in the Candidate Criteria Key List. After you have made the selection, click OK to return to the Edit Report - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 214
Configuration Management 4 In the Edit Criteria field, select or enter the criteria conditions in the two drop-down lists. Click Add to add the criteria into the Criteria List below, or you can select an existing criteria then click Update to renew the restricted condition. 204 Report Management - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 215
Configuration Management Note: The Report Template can contain several criteria and each criteria could have one of two kinds of relationships: Satisfy All Criteria or Satisfy Any Criteria. So you can select either of them to generate reports. 5 Click Generate Reports to generate the report - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 216
select a plug-in file (*.jar). 2 Click Import Plug-in File to import the file and return to the Report Management window. A new report type is added to the Report Types list. You can remove a report type from the list by selecting it then clicking the Delete - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 217
types can be deleted only if there is no template belonging to the reported type. To generate report using a report template: 1 In the Report Management window, select a report type from the Report Types list and all the report templates belong to the selected type will be displayed in the Report - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 218
Configuration Management 3 Click Generate Report to preview the report. 208 Report Management - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 219
Management Device Version Alias To add a device version alias: 1 Select Tools > Alias Management from the Console's menu bar to display the Alias Management window. 2 If necessary, click on the Device Version Alias tab to open the corresponding panel. 3 Click the Add... button to display the Add - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 220
Configuration Management To edit an existing device version alias, you need to select a record in the Device Version Alias panel then click the Edit button. In the Edit Device Version Alias dialog, change the alias then click OK to save your modifications. If you want to remove a record from the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 221
Address Alias Configuration Management To add a subnet address alias: 1 Select Tools > Alias Management from the Console's menu bar to display the Alias Management window. 2 Click on the Subnet Address Alias tab. 3 Click the Add... button to display the Add Net Address Alias dialog, in which you - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 222
Configuration Management Exporting an Alias To export an alias: 1 In the Alias Management window, select a record and click the Export button to open the Export Alias dialog. 2 Browse for a folder to save the current alias as an *.xml file, - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 223
Plugin To import a Template Plug-in: 1 Select Template > Template Plugin Management from the Console's menu bar to display the Template Plugin Management window. 2 Click the Import button to display the Select Import Files dialog. 3 Browse for the exported *.jar file, select it then click the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 224
Configuration Management Removing a Template Plugin To remove a Template Plugin: 1 In the Template Plugin Management window, select a record and click the Uninstall button. 2 You will be prompted to confirm that you want to uninstall the selected template. Click Yes to uninstall. 3 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 225
User Manual APPENDIX A Installing & Running JRE This appendix describes how to install and run the Java Runtime Environment. Introduction Windows-based Server Installation A Java Runtime Environment of version 1.41 or later, including any Java2 platform system, is required to run HP Device - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 226
as root. 2 Enter the following commands: shell> cd /usr/local shell> cp /[CD]/j2re-1_4_1_02-linux-i586.bin /usr/local (where [CD] is the path to the HP Device Manager CD). shell> sh j2re-1_4_1_02-linux-i586.bin shell> ln -s j2sdk1.4.1_02 j2sdk 3 Set an environment variable JAVA_HOME to the pathname - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 227
HP Device Manager User Manual APPENDIX B Installing & Running MySQL This appendix describes how to install and run MySQL. Installing MySQL on Linux-based Servers 1 Login as root. 2 Enter the following commands: shell> groupadd mysql shell> useradd -g mysql mysql shell> cd /usr/local shell> gunzip - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 228
Installing & Running MySQL Running MySQL on Linux-based Servers To run MySQL on Linux-based servers type the following: shell> bin/safe_mysqld --user=mysql & If you want to start MySQL automatically: 1 Copy /support-files/mysql.server to the directory which contains the startup files. 2 Enter the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 229
which may be generated by HP Device Manager and explains their meaning. Error Code 0 1 2 3 4 5 7 8 9 10 Description Success. Could not connect with target Management Agent. The system cannot find the file specified. The system cannot find the path specified. The system cannot open the file. Access - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 230
207 208 209 210 211 212 213 214 215 216 217 218 220 221 222 223 300 301 Description Image size larger than flash size. Cannot connect to FTP Server. Login error. Image file does not exist. Image file transfer failed. MD5 file does not exist. MD5 file transfer failed. MD5 verification error. Read - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 231
file (file does not exist). Failure pushing image MD5 file (file does not exist). Failure downloading image file from FTP server. Failure downloading MD5 file from FTP server. Invalid image file size. Unknown Error. Time out. Service terminated. Unsupported task. Allocate memory blocks error. Child - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 232
Error Code Reference Error Code 14001072 14001082 14001082 14002012 14002022 14002032 14002042 14002052 14002062 14002072 14002082 14003012 14003022 14003032 14003042 14003052 14003062 14003072 14003082 14003092 14003102 14003112 14003122 14003132 Description Enumerate value failure. Delete - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 233
line error. Unknown software component parameter. Unknown password failure. No element found. Create VNC process failure. Verify MD5 failure. Connect FTP failure. FTP error. Could not find specified file or dir in FTP. Invalid file. No update file found. Invalid Write Filter. No Write Filter driver - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 234
file failure. Open file failure. Read file failure. Write file failure. File content error. No Linux config file group found. No Linux config file item found. Linux platform response error. Platform interface enumerate task error. Platform Interface BeginTask() exception. Platform interface reboot - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 235
description file on FTP Server. Image file already exists on FTP Server. Prepare info for update.ini error. Write info to update.ini error. Execute SwitchOS.cmd error. Not enough space available. Copy menu.1st file from 'C:\Windows\system32\Grub' to 'd:\Windows\System32\Grub' error. Copy menu_update - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 236
error. Set PASV error. Init reply error. Change directory error. Delete file error. List directory error. Get resume error. User not accepted. Password not accepted. Create directory error. Finish put error. TypeI error. Put file error. Get finish error. Remove directory error. FTP quit error. PWD - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 237
Error Code Reference Error Code 14020602 14020612 14020622 14020632 14020712 14020722 14020732 14020742 14020752 14020762 14020772 14020782 14020792 14020812 14020822 14020832 14020842 14020852 14020862 14020872 14020882 14020892 14021001 14021002 Description Connect error. Put resume error. Set - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 238
Error Code Reference Error Code 14021003 14021004 14021007 14021008 14021009 14021010 14021011 14021012 14021013 14021014 14021015 14021016 14021017 14021018 14021019 14021020 14021021 14021022 14021023 14021024 14021025 14021026 14021027 14021028 Description Cannot create file. Cannot run - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 239
registry. Invalid parameter. Remount error. No such file. No such path. Target agent timed out while executing task. Failed to get hostname. Hostname without domain part. Failed to set linger for socket. Reserved, no use. Reserved, no use. Error Codes 229 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 240
Error Code Reference Error Code -105 -106 -107 -108 -109 -110 -111 -112 -113 -114 -115 -116 -117 -118 -119 -120 -121 -122 -123 -124 -125 -126 -127 -128 Description Failed to get host address. Failed to create data socket. Failed to duplicate a socket. Failed to open file for read. Failed to open - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 241
Error Code Reference Error Code -129 -130 -131 -132 -133 -134 -135 -136 -137 -138 -139 -140 -141 -142 -143 -144 -145 -146 -147 -148 -149 -150 -151 -152 Description Function is not implemented. LIST command failed. RETR command failed. STOR command failed. Failed to write file. Failed to read file. - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 242
165 -166 -167 -168 -169 -170 -171 -172 -173 -174 -175 -176 Description Disconnected by FTP server when login in. Invalid user. Invalid password. Failed to login. Invalid relay from server. Connection is closed by peer. Not connected. Cannot start data transfer. Failed to transfer data. PORT command - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 243
Error Code Reference Error Code -177 -178 -179 -180 -181 -182 -183 -184 -185 -186 -187 -188 -189 -190 -191 -192 -193 -194 -195 -1000 -1001 -1002 -1003 -1004 Description Remote file is newer. Local file is same as the remote file. LSD command failed. MLST command failed. Invalid response for MLST - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 244
. Failure setting display settings. Failure setting DNS. Failure setting default Gateway. Failure setting host name. Failure setting IP mask. Failure . Failure executing task (command could not be executed). Error in 'software' tag. Unknown VNC parameter. Unknown pause parameter. Task canceled by - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 245
Failed to change current working directory. Failed to delete file. Failed to list directory. Failed to resume getting a file. User name error. Password error. Failed to create directory. Failed to receive finish message about file is transferred. Failed to set binary mode. Failed to upload file. No - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 246
). Invalid name format. Invalid task content. Failure executing file (error executing after reboot). Failure opening VNC password file. Failure setting VNC password. Failure connecting to configuration daemon. Failure sending task to configuration daemon. Configuration daemon message timeout. 236 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 247
cannot be executed, an upgrade task is currently running. Failure getting update information from setup.conf. Network connection failure. Failure downloading *.hdr file. Update cannot be executed, incorrect patch version. Update successful. Caution: TO_VERSION info in .hdr file differs from the - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 248
Error Code Reference Error Code -20005 -20006 -20007 -20008 -20009 -20010 -20011 -20012 -20013 Description A device with the same MAC address already exists. A grouping scheme with the same alias already exists. An IP walking scopes with the same name already exists. A user with the same name - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 249
HP Device Manager User Manual 45 overview 3 push/pull modes concept 6 configuring 175 system requirements 13 update agent template 176 alias management device version update log 200 management 196 C ChangeSID 152 clients see devices clone XPe image template 153 command sub-task 134 persistent write - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 250
Console conventions used in manual 9 copy files Device Manager installing 11 overview 1 system structure 2 uninstalling 34 device 85 listing FTP servers 186 power management 93 pre-assigning to groups server configuration for PXE 30 installation 33 linux configuration 33 DHCP tag agent discovery 49 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 251
(snapin) 52 relay FTP server 51, 54 software components (XPe) 166 wizard 39 FTP repository wizard 39 for devices 186 for subnets 187 overview 3 supported 13 G gateway see Management Gateway get connection images clone XPe device 153 importing & transferring in repository 145 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 252
, 150 update image 157 import alias 212 authentication key 199 license 195 template plugin 213 installation administrator password 27 DHCP server 33 JRE (Java runtime environment) 215 MySQL 217 ports required 14 PXE 33 routers 33 system requirements 12 third-party software 13 Windows-based servers - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 253
file and registry templates 130 MySQL 217 N NeoLinux 4.x devices file system 170 persistent write to / 170 network connection status 87 ping utility 87 requirements 14 settings template 122 trace route utility 87 O operations templates reboot device 93 shadow device 91 shutdown device 93 wake up - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 254
184 description 39 exporting 184 FTP repository wizard 39 FTP server support 13 importing 185 importing an element (snapin) 52 listing FTP servers 186, 187 relay FTP server 51, 54 repository management 51 snapins 138 software components (XPe) 166 transferring elements 51 repository management 51 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 255
toolbar overview 44 templates see task templates terms used in manual 9 third-party software required 13 time and timeout 103, 191 time settings template 124 toolbar overview 62 search button 86 trace route utility 87 transferring elements 51 troubleshooting 7 U UDP ports required 14 Index 245 - HP Neoware e140 | HP Device Manager 3.8 User Manual - Page 256
with IP range 46 Windows scripts 136 WOL 93 working hours 104, 192 write filter settings template 125 write filter policy setting 104, 192 X XML file 94 export task template as 97 import as task template 97 XPe devices ChangeSID 152 cloning images 153 software components adding to repository
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HP Device Manager 3.8
User Manual