HP NetServer LP 1000r HP Netserver Ultra3 SCSI HBA Guide
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- HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 1
HP Netserver Ultra3 SCSI Host Bus Adapter Installation and Configuration Guide HP Part Number 5971-0821 Printed in November 2000 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 2
-Packard shall not be liable for errors contained herein or for incidental or the use or reliability of its software on equipment that is not furnished Guide is for the person who installs, administers, and troubleshoots LAN servers. Hewlett-Packard Company assumes you are qualified in the servicing - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 3
HP Ultra3 SCSI Host Adapter Driver Software 13 Preloaded Ultra3 Drivers 13 Embedded Ultra3 Drivers 13 Troubleshooting Driver When Windows NT is Already Installed 24 Updating Windows NT 4.0 25 Using Advanced Configuration Parameters 25 Using Windows NT SCSI Parameters 26 Using Driver-specific - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 4
Parameters 39 Using Windows 2000 SCSI Parameters 39 Using Driver-specific Parameters 41 Troubleshooting 42 Problems and Solutions 43 Error Messages 43 Driver Error Messages 44 5 Novell NetWare Installation 49 Installing the Driver When Installing NetWare 49 NetWare 3.12/3.2 49 NetWare 4.12 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 5
Kernel 86 Boot the New Kernel 87 Using UnixWare and the Host Adapter 87 Using Tunable Parameters 88 Using Multiple Host Adapters 88 Removing the Driver 88 Troubleshooting 90 Problems and Solutions 90 Error Messages 90 8 Linux Support 95 A Product Specifications 97 B Troubleshooting 101 v - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 6
Troubleshooting Checklist 101 Common Error Messages 101 C Regulatory Information 103 Regulatory Notices - Warranty and Support 109 Hardware Accessories Limited Warranty 109 Hewlett-Packard Hardware Accessories 109 Third-Party Hardware Products 110 HP Repair and Telephone Support 110 U.S. and - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 7
you to connect up to 15 SCSI devices-such as hard disk drives, scanners, and CD-ROM drives-to HP Netservers with 32-bit or 64-bit PCI expansion slots. You 32-bit mode. This installation guide explains how to: • Install the HP Ultra3 SCSI host bus adapter • Set up SCSI devices • Connect SCSI devices - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 8
secondary SE segment on the SCSI bus. This allows the HP Ultra3 SCSI host bus adapter to support newer Ultra3 and Ultra2 SCSI devices at speeds up to 160 MBytes/sec on the primary LVD/SE segment while at the same time supporting Ultra (legacy) devices at speeds up to 40 MBytes/sec on the secondary - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 9
HP Netserver). WARNING Turn OFF power to the HP Netserver and disconnect the power cord. 2. After you turn off your HP Netserver and unplug the power cord, remove the cover from the Netserver expansion slot and remove the expansion slot cover. If the HP Netserver does not have a 64-bit slot, you can - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 10
Figure 1-4. Host Bus Adapter Installed in 64-bit Slot HP Netservers may have vertical or horizontal expansion slots. Refer to your HP Netserver manual to locate the PCI slots. NOTE Be careful when inserting the HP Ultra3 SCSI host bus adapter in a PCI slot. Some 32-bit slots will not accommodate it, - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 11
documentation for specific instructions. Below are some guidelines for setting SCSI IDs and termination on your devices. Check the SCSI IDs The HP Ultra3 Ultra3 drives attached to HP Ultra3 host bus adapters inside a HP Netserver require the use of a special Ultra3 twisted pair cable. The HP Ultra3 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 12
SCSI Devices Interface Cable Product Number All Models HP Netserver Rack External Storage/12 (RS/12) D3636C - HDTS68 to HDTS68, 2.5m All Models HP SureStore H/A TapeArray 5500 External D3637C - HDTS68 to VHDC1, 2.5m All Models HP SureStore DLT80e/80k & DAT 40e/40k External C5666A - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 13
to review Setting Up SCSI Devices on page 5. Connecting the SCSI Host Adapter to the Common Tray Connect internal Ultra3 and Ultra2 SCSI devices to the internal LVD/SE connector on the HP Ultra3 SCSI host bus adapter. To do this, see Table 1-1 to determine the correct cable for your HP Netserver - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 14
be changed. Proper SCSI bus termination is provided by the terminator at the end of the LVD SCSI cable. 4. Connect a power cable from your HP Netserver's internal power supply to each internal SCSI device. Connecting the SCSI Host Adapter to a Hot-Plug Cage 1. Use the point-to-point twisted-pair - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 15
Wide SCSI cable. Follow these steps to connect the devices: 1. Plug one end of the cable to the Ultra/Fast Wide SCSI connector on the HP Ultra3 SCSI host bus adapter. 9 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 16
to the connectors between the two ends of the cable. Be sure these other devices are unterminated. 4. Connect a power cable from your HP Netserver's internal power supply to each internal device. Connecting Internal Ultra/Fast Narrow Devices Connect internal Ultra/Fast Narrow SCSI devices that have - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 17
to the connectors between the two ends of the cable. Be sure these other devices are unterminated. 4. Connect a power cable from your HP Netserver's internal power supply to each internal device. Connecting External SCSI Devices Connect external Ultra2 and Ultra3 SCSI devices to the 68-pin external - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 18
drop to the speed of the older devices. (See Bus Segments on the HP Ultra3 SCSI Host Adapter on page 2.) Follow these steps to connect the external LVD SCSI cable to the external LVD/SE connector on the HP Ultra3 SCSI host bus adapter. SCSI Terminator SCmSIinaTtorer Figure 1-10. Connecting - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 19
power cables to all external devices and to the HP Netserver. HP Ultra3 SCSI Host Adapter Driver Software NOTE To use the HP Ultra3 SCSI host bus adapter, driver software must be installed for your operating system. Preloaded Ultra3 Drivers If the HP Ultra3 SCSI host bus adapter was included as part - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 20
Troubleshooting If you have any problems while installing the HP Ultra3 SCSI host bus adapter, check the following items first: • Are all SCSI devices powered on? • meters.) • Is the SCSI bus properly terminated? If you are still unable to resolve a problem, contact HP Technical Support for help. 14 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 21
SCSISelect, included with the HP Ultra3 SCSI Host Bus Adapter, enables you to change SCSI settings without opening the computer or handling the host bus adapter. SCSISelect also enables you to low-level format or verify the disk media of your SCSI hard disk drives. The following table lists - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 22
Disabled Enabled BIOS Initialization Extended BIOS Translation for DOS Drives > 1 GByte Enabled, Disabled Enabled Verbose/Silent Support for Bootable CD-ROM2 Enabled, Disabled Enabled BIOS Support for Int 13 Extensions2 Enabled, Disabled Enabled 1Setting is valid only if Multiple LUN Support - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 23
During the startup process, pay careful attention to the messages that appear on your screen. 2. When the following message appears on your screen, press the Ctrl-A keys simultaneously (this message appears for only a few seconds): Press for SCSISelect (TM) Utility! 3. From the menu that - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 24
transfer on the SCSI bus. Leave this setting enabled unless any SCSI device connected to the Ultra3 SCSI Host Bus Adapter does not support SCSI parity. • Host Adapter SCSI Termination-(Default: Automatic) Determines the termination setting for the SCSI host bus adapter. The default setting for both - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 25
using an 8-bit SCSI device that hangs or exhibits other performance problems with 16-bit data transfer rate enabled. • Enable Disconnection-(Default: of N/C (no change), which usually allows for optimum drive performance. • BIOS Multiple LUN Support-(Default: No) Leave this setting at No if the - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 26
a SCSI bus reset during its power-on initialization and after a hard reset. • Display Messages during BIOS Initialization-(Default: Enabled if the devices on the SCSI bus (for example, CD-ROM drives) are controlled by software drivers and do not need the BIOS, and you do not want - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 27
Disks-(Default: Disabled) Determines which removable-media drives are supported by the SCSI host bus adapter BIOS. Choices are as follows: Disabled- No removable-media drives are treated as hard disk drives. Software drivers are required because the drives are not controlled by the BIOS. CAUTION - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 28
to each ID. 2. Use the arrow keys to move the cursor to a specific ID and device, then press Enter. 3. A small menu appears, displaying the options has started. Verify Disk Media-Allows you to scan the media of a hard disk drive for defects. If the utility finds bad blocks on the media, it prompts - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 29
S again to specify an additional device. 5. Press Enter to select Others; insert the HP Ultra3 Family Manager Set disk for Windows NT into your floppy disk drive. 6. Using the arrow keys, select the following driver and press Enter: Adaptec Ultra3 PCI SCSI Controller (NT4.0) 7. To add other host - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 30
; insert the HP Ultra3 Family Manager Set disk for Windows NT into your floppy disk drive. 6. Using the arrow keys, select the following driver and press Enter insert the appropriate driver disk. 8. Press Enter to continue with the Windows NT operating system setup. Follow the instructions on-screen - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 31
Drivers tab, and then click the Add button. 6. In the Install Driver window, click the Have Disk button. 7. Insert the HP Ultra3 Family Manager Set disk for Windows NT into drive users may use software parameters to alter the configuration of the Windows NT device drivers supplied by HP. All Windows - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 32
instructions below to enter the registry values that affect how the Windows NT SCSI manager interprets the generic configuration information of SCSI device drivers NT SCSI manager assumes that no SCSI targets support LUNs other than 0. Otherwise, LUNs from 0 Services\adpu160m\Parameters\Device 26 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 33
shut down and then restart your system. Using Driver-specific Parameters To use the Registry Editor to enter adpu160m.sys driver-specific parameters that affect the configuration information for SCSI PCI device drivers, follow the instructions below. A list of valid parameters follows: NOTE The - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 34
error log entries, if /INSTRUMENTATION is enabled. If a number is not specified, the maximum number or error PCI feature defaults to disabled. To enter driver-specific parameters, follow these steps: 1. Select Services\adpu160m\Parameters\Device\DriverParameters If the Parameters, Device, and Driver - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 35
supported by the Windows NT 4.0 driver adpu160m.sys. You will need a system that supports Hot-Plug PCI as well as associated Hot-Plug PCI application software instructions below to enable Hot-Plug PCI support in the driver: 1. Insert the HP Ultra3 Family Manager Set disk for Windows NT into drive - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 36
entries into the NT Registry, including the driver-specific registry value /HOTPLUG. Running hotp160m.reg will overwrite your current driver-specific registry values located at: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device\DriverParameters If you have previously - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 37
driver from your system disk; it only updates Windows NT software configuration information so that the device driver is no longer loaded during system bootup. Troubleshooting Problems the Spacebar and follow the instructions onscreen to continue booting with the last known good configuration: 31 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 38
of the hardware and soft- ware configuration changes you want to make. Look specifically for conflicts with parts of the existing system configuration that are not being changed. Error Messages Error messages generated by the adpu160m.sys driver can be viewed by opening the Windows NT Event Viewer - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 39
[xxxxx012], etc. NOTE When reporting problems to HP Customer Support, be sure to include the complete error message in your problem description. [xxxxx004] Command completed with error [xxxxx005] Command completed with error [xxxxx006] Command completed with error A request issued to a target device - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 40
[xxxxxx83] Adapter initialization failure An error has occurred while the driver was setting up its internal data structures. Verify that your adapter is supported by this version of the driver. [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 41
not a serious problem, unless you get than are supported by the driver error An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the HP Web site located at http://netserver.hp.com/netserver - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 42
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on page 37.) Installing the Driver When Installing Windows 2000 1. Start your system with the Windows 2000 Operating System CD-ROM disc in your CD-ROM drive. NOTE When using a CD-ROM drive to install Windows 2000 from the bootable CD-ROM, make sure Bootable CD-ROM support is enabled in either the - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 44
2000 will recommend one of two choices. If it recommends using the driver found on the driver disk, then click Next and skip to Step 12. It might recommend that you keep the existing driver and mention that it found other suitable drivers. If this is the case, select Install one of the other - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 45
Advanced users may use software parameters to alter the configuration of the Windows 2000 device drivers supplied by HP. All Windows 2000 If there is an error in your registry, your computer may become nonfunctional Using Windows 2000 SCSI Parameters Follow the instructions below to enter the - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 46
is specified, the Windows 2000 SCSI manager assumes that no SCSI targets support LUNs other than 0. Otherwise, LUNs from 0 to 7 are scanned list to the following location: \HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device If the Parameters\Device keys already exist - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 47
Registry Editor do not take effect until you restart your system. Using Driver-specific Parameters Follow the instructions below to enter the registry values that affect the configuration information for SCSI PCI device drivers. Each driver has its own key reference in the registry. In this example - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 48
\HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\adpu160m\Parameters\Device If the Parameters\Device restart your system. Troubleshooting Most problems can be resolved by following the recommendations in the "Problems and Solutions" below. If you still experience problems after following the - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 49
Problems and Solutions I made changes to the host adapter configuration and software configuration changes you want to make. Look specifically for conflicts with parts of the existing system configuration that are not being changed. Error Messages Error messages generated by the Windows 2000 Driver - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 50
An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the HP Web site at http://netserver.hp.com/netserver/ [xxxxx011] Error issuing command The requested command is not supported by this driver. 44 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 51
indicate that the device or system is malfunctioning. Unplug or power down unused devices to see if the problem persists. [xxxxx023] Target device parity error The driver has detected a parity error by the target device. [xxxxx024] Data overrun or underrun The adapter was given more or less data - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 52
[xxxxxx83] Adapter initialization failure An error has occurred while the driver was setting up its internal data structures. Verify that your adapter is supported by this version of the driver. [xxxxx089] Unable to allocate memory This indicates that there may be a problem with the amount of memory - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 53
and the miniport driver has to reset the hardware. [xxxxx0d6] Internal driver error An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the HP Web site at http://netserver.hp.com/netserver/ 47 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 54
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link at the message: Download the NWPA Update Package. 2. Create the DOS partition on the boot hard disk drive. 3. If you are installing NetWare 3.12/3.2 from a CD-ROM attached to an HP Ultra3 host adapter, follow the instructions in "Install CD-ROM Drivers on a DOS Bootable Hard Disk" on page 53 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 56
Reboot your computer after configuring for CD-ROM access. 5. Follow the instructions in your NetWare documentation for installing a new server. 6. After NetWare installs the DOS portion of the software, down and exit to DOS from the server prompt. 7. Copy the adpt160m.ham and adpt160m.ddi from the - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 57
slot=2). 22. Install any recommended vendor specific patches. See the Novell Web site for details. 23. Down and Exit the server. 24. Run server.exe. 25. Installation of the driver for NetWare 3.12/3.2 is complete. NetWare 4.12/4.2 Follow these instructions only if you are installing NetWare 4.12 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 58
5.0 on your server as instructed in your NetWare documentation. 2. When a screen appears that asks you to add device drivers, select Modify and add storage drivers. 5. Press Insert to add an unlisted driver. 6. Insert the HP Ultra3 Family Manager Set disk for NetWare into your floppy disk drive. 7. - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 59
is required. If NetWare is already installed, or if the CD-ROM drive is not connected to a SCSI adapter, these drivers do not need to be copied or installed. However, you may choose to install these drivers if you are having trouble accessing your CD-ROM from Netware. NOTE You do not need these - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 60
the instructions in this section. The procedures are similar for all versions of NetWare. Procedures that are specific to a NetWare version are noted when necessary. 1. Make a backup copy of the old driver (if it exists) before installing the new driver. 2. Copy the adpt160m.ham driver from the HP - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 61
Bootup To automatically load the adpt160m.ham at server bootup, the startup.ncf file (usually located in your server's startup directory) must contain a load command line that specifies the location of the driver and any appropriate command line options (see "Using the Load Command Line Options - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 62
hex (see "Bit Mask Options" on page 58). Enables/disables recording of I/O statistics. A bit mask to enable scanning for specific LUNs on all targets. The default value of 01 causes the driver to scan LUN 0 only. This enable bit mask is entered in hex (see "Bit Mask Options" on page 58.) Specifies - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 63
adapter configuration information at load time. a.Many multiple-LUN and removable-media devices are changers or magazines. Some of these are only supported by the driver through an ASPI driver provided by the hardware vendor. b.The values can vary and are dependent on the system configuration. 57 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 64
Bit Mask Options Use the example below as an aid for calculating Bit Mask option hex values. Each SCSI device is enabled by a 1 in its corresponding bit position. The table that follows the figure, lists the binary-to-hex conversions. Using this example, if you want to enable scanning for LUNs 0, 2, - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 65
load command with no option switches (if loaded from drive A): load a:\netware\adpt160m.ham If an error message appears when attempting to load the driver, refer to "Troubleshooting" on page 63. Here is an example of the adpt160m.ham driver being loaded with command line options (if loaded from - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 66
Choice 1. Volume Segments On Drive1 2. Read After Write Verify1 3. Drive Light Status1 4. Driver Operating Status1 5. Removable Drive Mount Status2 6. Removable Drive Lock Status2 Default Value (select for list) Hardware Level Not Supported Active Mounted Not Locked 1Valid for both removable and - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 67
sbackup.nlm. This utility allows you to backup server disk drives to a server tape drive. The utility supports HP host adapters. Novell NetWare documentation contains instructions for loading the server backup software. Refer to the NetWare Server Backup Manual to load the tapedai, tsa, and sbackup - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 68
4. Edit the driver load command in the startup.ncf file to include the slot number (for example, load c:\server.312\adpt160m slot=2). Optimizing Performance The HP Ultra3 SCSI Bus Master . NOTE A large number of max_tags can also cause starvation problems leading to deactivation with some drives. 62 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 69
the driver. [xxxxx082] Internal driver error An error has occurred while the driver was setting up its internal data structures. Try installing the most up-to-date version of the driver available from the HP Web site located at http://netserver.hp.com/netserver/ [xxxxx083] Adapter not supported by - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 70
structures. Try installing the most up-to-date version of the driver available from the HP Web site located at http://netserver.hp.com/netserver/ [xxxxx088] Adapter software initialization failure An error has occurred while the driver was setting up its internal data structures. Try installing the - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 71
error has occurred initializing one of the driver's internal data structures for a device connected to the adapter. This may result in problems accessing the device. Try installing the most up-to-date version of the driver available from the HP Web site located at http://netserver.hp.com/netserver - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 72
[xxxxx0cc] Invalid command line syntax The command line syntax for the driver is incorrect. See "Using the Load Command Line Options" on page [xxxxx07f] Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system. Verify that your system - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 73
SCSI ID 5. • Set the Boot SCSI hard disk drive to SCSI ID 0. NOTE SCO OpenServer installation requires that the host bus adapter driver be installed from a disk. Refer to the QuickStart Guide for SCO OpenServer driver disk creation. Installing the Driver When Installing SCO OpenServer To install the - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 74
) Release 5 Boot : Type ahslink and press Enter. (The boot drive should be ID0 or ID1.) 2. Type ad160 as the package you driver if SCO OpenServer is already installed, follow the instructions in this section. The procedures are similar for all versions of SCO OpenServer. Procedures that are specific - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 75
changes. • Reboot the computer with the new kernel. NOTE To update or install the driver, you must first enter the Single User Mode (System Maintenance Mode). Refer to the SCO OpenServer documentation for instructions on how to use the init(m) or shutdown(m) command to put the system into System - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 76
the sdevice.d directory To perform this backup, type the following and press Enter: copy -rom /etc/conf /etc/conf.bak 2 To load the driver using installpkg, follow these steps: a At the UNIX system prompt, type installpkg and press Enter. The screen displays the following messages: Confirm Please - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 77
Enter. The screen then displays this mes- sage and various installation status prompts: Installing adl60 When the driver is loaded, the following message appears, indicating that the adl60 driver has been loaded into the Link Kit for kernel addition: Installed adl60 # 3 Modify the mscsi file, if - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 78
adapter prefix for the host adapter number 0 is the appropriate prefix for each device on your primary HP host adapter. See the table above. e Save the file and exit the text editor. 4 following these steps: a Follow the on-screen instructions to reboot your system, usually by pressing Enter. 72 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 79
. If so, go back and correct any problem before proceeding. c Wait for UNIX to boot with the new kernel. See "Troubleshooting" on page 76 if the system crashes or if "panic" (UNIX error) messages are displayed at boot time. The adl60 driver for your HP Ultra3 SCSI host bus adapter should now be - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 80
When SCO OpenServer is Already Installed" on page 68 for instructions. Using Wide SCSI Host Adapters and Devices SCO OpenServer 5.0.x supports SCSI IDs 0 to 15. Using Tunable Parameters for the ad160 Driver For SCO OpenServer, some parameters are defined in the following file: /etc/conf/pack.d/ad160 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 81
/pack.d/ad160. Modify the following line so that lun=1: int ad160_scan_lun=0 Enabling Scatter/Gather and Tagged Queuing The adl60 driver supports Scatter/Gather and Tagged Queuing; however, the Sdsk (SCSI disk module) driver controls whether these features are enabled or disabled. Look for the Sdsk - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 82
adapter User's Guide for additional troubleshooting information, , especially CD-ROM drives, do not properly respond To solve this problem, turn off synchronous HP Ultra3 SCSI host bus adapter or PCI hardware that also supports level-triggered interrupts. Check your host bus adapter User's Guide - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 83
computer, move the HP Ultra3 SCSI host bus lights during activity. This light problems booting the computer from a SCSI drive. NOTE If both SCSI and non-SCSI disk drives (such as IDE) are installed, a non-SCSI disk drive must be the boot device, unless your system supports Bios Boot Specification - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 84
Prefix: Identifies the name of the host bus adapter driver. If you are booting from an Ultra3 SCSI host device is a hard disk; Srom indicates a CDROM drive; and Stp indicates a tape drive. • Host Adapter bus that the SCSI device is attached to. For most HP host bus adapters, the bus number is 0. If - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 85
If you are booting from an HP Ultra3 SCSI host bus adapter and are using ISA/ EISA-based press Enter. 3. Your system should now boot from the backup kernel that you created prior to the driver update. My computer hangs during heavy system load activity. You may have to increase the maximum size - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 86
Customer Support, be sure to include the complete error message in your problem description. [xxxxx020] Adapter or target device not responding or not connected The target device did not respond to the adapter. If the device is present, refer to your host bus adapter User's Guide for troubleshooting - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 87
[xxxxx0a3] Adapter diagnostic failure - possible resource conflict The driver failed the internal software or hardware diagnostic. Refer to your host bus adapter User's Guide for troubleshooting information. [xxxxx0ca] Cannot initialize device The system, host bus adapter, or target device is busy - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 88
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instructions. 2. When prompted to either Install Host Bus Adapter Drivers or Continue Installation, first remove the Install disk, then select Install Host Bus Adapter Driver and press Enter. 3. Insert the HP Ultra3 Family Manager Set disk for UnixWare 2.1x or 7.1 into the primary floppy disk drive - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 90
is Already Installed To update or install the adst21 driver or adst70 driver on a system where UnixWare is already installed, follow the instructions in this section. The procedures are similar for UnixWare 2.1x and 7.1. Procedures that are specific to a UnixWare version are noted when necessary - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 91
/stand/unix /stand/unix.work Load the Package To load the driver, follow these steps: 1. At the system prompt, type the following and press Enter: pkgadd -d diskette1 Follow the instructions on-screen to insert the IHV HBA disk (or HP Ultra3 Family Manager Set disk for UnixWare 2.1x or UnixWare 7.01 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 92
the adst21 or adst70 driver is now listed. If the adst21 or adst70 driver does not appear in the pkginfo listing, turn to "Troubleshooting" on page 90 If your computer is not to boot from the HP Ultra3 SCSI host bus adapter, and you wish to leave the driver as a loadable module, edit and verify that - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 93
: 1. Follow the on-screen instructions (usually by pressing Enter) to problems before proceeding. 3. Wait for UnixWare to complete bootup with the new kernel. Refer to "Troubleshooting" on page 90 if the computer crashes or if panic (UnixWare error) messages appear during bootup. The updated driver - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 94
unix /stand/unix NOTE The drivers support tagged queuing and reinitialization. Using guide. • To boot from the HP Ultra3 SCSI host bus adapter, make sure the host adapter is installed in the lowest PCI slot number. See your host adapter's user's guide. • UnixWare 2.1x and UnixWare 7.01/7.1 supports - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 95
adst70 The following files will be deleted: /etc/conf/mdevice.d/adst70 /etc/conf/pack.d/adst70/Driver.o /etc/conf/pack.d/adst70/space.c /etc/conf/pack.d/adst70/disk.cfg /etc/conf/sdevice -g0 4. Reconfigure your computer for your alternate or replacement drive controller, and reboot the computer. 89 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 96
Troubleshooting Problems and Solutions My computer crashes or displays panic messages during the bootup procedure! You may have to boot from the backup kernel created earlier, and then perform the driver update procedure again. To boot from the old kernel, follow these steps: 1. Reboot the computer. - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 97
. Try installing the most up-to-date version of the driver available from the http://netserver.hp.com/netserver/ [xxxxx011] Error issuing command The requested command is not supported by this driver. [xxxxx012] Error issuing command The driver does not recognize the target device. [xxxxx013 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 98
guide for troubleshooting information. If the device is no longer connected to the system, ignore this error. [xxxxx021] Target device protocol error unused devices to see if the problem persists. [xxxxx023] Target device parity error The driver has detected a parity error by the target device. Try - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 99
initialization failure An error has occurred while the driver was setting up its internal data structures. Verify that your adapter is supported by this version of the driver. [xxxxx083] Adapter not supported by this version of the driver Your adapter is not supported by the driver on your system - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 100
SCSI bus. This is a normal condition unless you receive additional errors. [xxxxx0cf] System configuration error The driver encountered an error with your hardware. Refer to your host adapter's user's guide for troubleshooting information. [xxxxx0d0] Command timeout The target device is either busy - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 101
6.4 TurboLinux Workstation 6.0 World Wide Web URL www.caldera.com www.debian.com www.redhat.com www.suse.com www.turbolinux.com Installation Guides are available at the web sites listed above. Refer to your HP Netserver User Guide for additional information on Linux support for your system. 95 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 102
96 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 103
Specifications These specifications list the operating conditions for the Ultra3 SCSI adapter. Check the User Guide for the server containing the adapter, and ensure that the target operating environment is suitable for both the server Tagged Queuing support • Multiple LUN support • Parity handling - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 104
Electrical Device Support Cable Length Electrical Termination Up to 15 LVD or SE SCSI devices 25m for a single LVD SCSI device Up to 12m for 15 LVD devices - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 105
Regulatory Meets electromagnetic compliance requirements of: USA: CFR 47 part 15, Class B, C63.4 - 1992 Canada: Industry Canada, ICES-003, CISPR 22, Class B Europe: EN50081, EN 55022, Class B Japan: VCCI, CISPR 22 Class B ITE South Korea: Min. of Information & Communication, Class B Australia: AS/ - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 106
100 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 107
HP Netservers setup program? • Is parity checking consistently enabled or disabled on all devices on the SCSI bus? If your problems persist, continue with the following sections. Common Error Messages If the host adapter BIOS is enabled, but it fails to initialize, the system displays a specific - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 108
still appears, follow the drive manufacturer's instructions to make sure the drive is set to spin up cables from the host adapter and then starting the HP Netserver. If the HP Netserver successfully restarts, check SCSI bus termination and cable connections does not support this feature. 102 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 109
minimize potential interference to other electrical equipment, including public safety services. Two levels of radio frequency energy are allowed according to suitable when the environment includes electrically sensitive equipment. The server equipment you have purchased has been provided with a - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 110
-Packard's system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with energy and, if not installed and used in accordance with the instructions manual, may cause harmful interference to radio communications. Operation of this - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 111
(VCCI). Although aimed for residential area operation, radio interference may be caused when used near a radio or TV receiver. Read the instructions for correct operation. For products labeled as Class A: This equipment is in the Class A category information technology equipment based on the rules - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 112
B category. Class A Equipment: Please note that this equipment has been approved for business purposes with regard to electromagnetic interference. If purchased in error for use in a residential area, you may wish to exchange the equipment where you purchased it. Class B Equipment: Please note that - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 113
Notice for Taiwan Class A Warning 107 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 114
ISO/IEC Guide 22 SCSI Host Bus Adapter P3413A ALL conforms to the following Product Specifications: Safety: IEC 950: 1991+A1 + A2 + A3 in a typical configuration with Hewlett-Packard servers. 2) The product complies with Part local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 115
and Service/Support Booklet for the warranty limitations, customer responsibilities, and other terms and conditions. Hardware Accessories Limited Warranty Hewlett-Packard Hardware Accessories An HP Netserver Hardware Accessory is an internal HP hardware product that is specifically designated - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 116
) (970) 635-1000 (24-hours a day, 7-days a week). Other Countries Refer to the HP Netserver Warranty and Service/Support Booklet supplied with your HP Netserver system documentation for instructions on how to obtain HP repair and telephone support. World Wide Web On the World Wide Web go to: http - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 117
Command syntax 85 config.sys 53 Configuration information 57 D DCU 84 Device configuration utility 84 Disconnects 26, 39 Drivers CD-ROM 53 E Electromagnetic Compliance 103 Error messages NetWare 63 UnixWare 90 Windows NT 32, 43 H Hardware accessories limited warranty 109 host adapter 101 Hot-plug - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 118
CD-ROM support 61 command line options 54, 55 error messages 63 installing the driver 49-54 load command 54, 55, 59 max_tags 62 monitor.nlm 59 optimizing performance 62 removable media 59 server bootup 55 tag queuing 56 troubleshooting 63 tsa.nlm 61 using a CD-ROM 61 O Optimizing performance 62 P - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 119
registry editor 25 removing a host adapter 30 removing the driver 30 troubleshooting 31-35 113 - HP NetServer LP 1000r | HP Netserver Ultra3 SCSI HBA Guide - Page 120
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HP Netserver
Ultra3 SCSI Host Bus Adapter
Installation and Configuration
Guide
HP Part Number 5971-0821
Printed in November 2000