HP Nx5000 HP Compaq nc6000 Notebook PC - Maintenance and Service Guide
HP Nx5000 - Compaq Business Notebook Manual
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- HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 1
Part Number: 335167-004 July 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 2
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq nc6000 Business Notebook Fourth Edition: July 2006 First Edition: November 2003 Document Part Number: 335167-004 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 3
the Security Menu 2-4 Selecting from the Advanced Menu 2-5 2.2 Using Diagnostics for Windows 2-7 Obtaining, Saving, or Printing Configuration Information 2-7 Obtaining, Saving, or Printing Diagnostic Test Information 2-8 2.3 Troubleshooting Flowcharts 2-10 Maintenance and Service Guide iii - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 4
3-10 3.5 Miscellaneous 3-11 3.6 Sequential Part Number Listing 3-12 4 Removal and Replacement Preliminaries 4.1 Tools Required 4-1 4.2 Service Considerations 4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 5
5.13 Keyboard Plate 5-30 5.14 Security Module (TPM 5-31 5.15 Fan Assembly 5-32 5.16 Heat Sink 5-35 5.17 Processor 5-38 5.18 Display Assembly 5-40 5.19 Top Cover 5-44 5.20 RTC Battery 5-47 5.21 LED Board 5-49 5.22 Button Board 5-51 5.23 System Board 5-53 Maintenance and Service Guide v - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 6
Contents 6 Specifications A Connector Pin Assignments B Power Cord Requirements 3-Conductor Power Cord B-1 General Requirements B-2 Country-Specific Requirements B-3 C Screw Listing Index vi Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 7
Notebook offers advanced modularity, a Mobile Intel® Pentium® 4 Processor-M with 64-bit architecture, an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory, and extensive multimedia support. HP Compaq nc6000 Business Notebook Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 8
CD-RW combo drive W = DVD/CD-RW combo drive 7 Integrated communication/ wireless device G = combination modem + GB NIC N = no modem or NIC m = 802.11a/b/g + Bluetooth® n = no wireless device 8 RAM 51= 512-MB 25 = 25-MB 9 Operating system P = Microsoft® 2 = Windows 2000 Windows® XP - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 9
Table 1-2 HP Compaq nc6000 Models All HP Compaq nc6000 models feature: ■ Dual Stick (TouchPad and pointing stick) pointing device ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 3-year warranty on parts and labor Cnc6000 P 170 S4 60 Y Gm 51 P United States DQ882A ABA Cnc6000 P 170 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 10
Europe France Germany Greece Iceland Italy Cnc6000 Belgium Denmark Europe France Germany Greece Iceland Italy Table 1-2 HP Compaq nc6000 Models (Continued) P 160 X4 40 W Gj 51 P DJ256A UUG DJ256A ABY DJ256A DJ257A AB9 DJ257A ABE DJ257A AK8 DJ257A UUZ DJ257A ABU 1-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 11
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 160 X4 40 W Gn 51 P Asia Pacific Australia Belgium Brazil Czech AKN DP894A ABE DP894A AK8 DP894A UUZ DP894A AB0 DP894A AKL DP894A AB8 DP894A ABU DP894A ABA, DH915U ABA, and DH916U ABA Maintenance and Service Guide 1-5 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 12
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) DP895A AKN DP895A ABE DP895A AK8 DP895A UUZ DP895A AB0 DP895A AKL DP895A AB8 DP895A ABU DP895A ABA Cnc6000 P 160 X4 40 W Gn 25 P Hong Kong DS808P AB5 Cnc6000 P 160 Gb 25 P Taiwan DT812P AB0 1-6 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 13
HP Compaq nc6000 Models (Continued) Cnc6000 P 150 X4 40 W Gn 25 P Hong Kong DS807P AB5 Cnc6000 P 150 X4 30 W Gg 10 H Germany DJ324S ABD Cnc6000 P 150 X4 30 D Gm 25 P Europe International DQ881A ABB United States DQ881A ABA DT611C ABA and DT610C ABA Cnc6000 P 140 X4 40 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 14
Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 X4 40 D Gn 25 H People's Republic of China DS794P AB2 Cnc6000 P 140 X4 40 D Mn 51 P United States DT868A ABA Cnc6000 P 140 X4 40 C Gn 51 P Asia Pacific DS652C UUF Cnc6000 P 140 X4 30 Y Gn 25 P United States DS825C ABA Cnc6000 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 15
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 X4 AK8 and DT412C AK8 DJ254A UUZ DT412C AB0 DJ254A AB8 DJ254A ABU and DT412C ABU DT412C ABA Cnc6000 P 140 X4 30 D Gp 25 2 Belgium Czech Republic Denmark Europe France DJ255A ABU Maintenance and Service Guide 1-9 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 16
Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 P 140 X4 30 D Gn 25 P Australia French Canada Hong Kong DS798P ABG DH913U ABC DS806P AB5 United States DH913U ABA and DS847C ABA Cnc6000 P 140 X4 30 D Gn 25 2 Australia DS797P ABG 1-10 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 17
MB of video memory, varying by notebook model ■ 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model ■ 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB ■ Microsoft® Windows® 2000 or Windows XP Pro, varying by notebook model ■ Full-size Windows 98 keyboard with - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 18
and CD-RW combo drive ❏ 8-cell Prismatic battery pack ■ Connectors for: ❏ SD Card ❏ Infrared ❏ One Type III PC Card slot ❏ Two Type II PC Card slots ❏ RJ-11 (modem) ❏ RJ-45 network interface card (NIC) ❏ Universal Serial Bus (USB) v. 2.0 ❏ S-Video ❏ Parallel ❏ External monitor ❏ DC power ❏ Docking - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 19
the Notebook for Disassembly" for more information). 2. Remove the real time clock (RTC) battery (refer to Section "5.20 RTC Battery"). 3. Wait approximately five minutes. 4. Replace the RTC battery and reassemble the notebook. 5. Connect AC power to the notebook. Do not reinsert any battery packs - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 20
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown below and described in Table 1-3. Front and Left-Side Components 1-14 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 21
Components Component Function Audio line-out jack Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Microphone jack Connects an optional monaural microphone. Hard drive bay Holds the primary hard drive. MultiBay device slot - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 22
Card devices from the PC Card slots. PC Card slots (2) Support optional Type I, Type II, or Type III 32-bit (CardBus) or 16-bit PC Cards. Secure Digital (SD) Memory Card slot Accepts SD Cards and MultiMedia Cards. RJ-11 telephone jack Connects a modem cable. 1-16 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 23
cable to the notebook. ✎ The purpose of security solutions is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen. 9 AC power connector Connects an AC adapter or an optional Automobile Power Adapter/Charger, or Aircraft Power Adapter. 10 Serial - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 24
Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components 1-18 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 25
1 2 3 4 5 6 7 8 Table 1-5 Keyboard Components Component Function fn key Executes frequently used system functions around the screen. Applications key Displays a shortcut menu for items beneath the pointer. Windows logo key Display the Windows Start menu. Maintenance and Service Guide 1-19 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 26
Product Description The notebook top components are shown below and described in Table 1-6. Top Components Item 1 2 3 Component Num lock light Caps lock light Scroll lock on or the embedded numeric keypad is enabled. On: Caps lock is on. On: Scroll lock is on. 1-20 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 27
. *This table describes default settings. For information about changing the functions of the display lid switch and power button and about using Standby and Hibernation, refer to the "Power" chapter in the Software Guide on the Documentation Library CD. Maintenance and Service Guide 1-21 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 28
Product Description Top Components (Continued) 1-22 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 29
. Hard drive light On: Hard drive in the hard drive bay is being accessed. Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 30
bottom of the notebook are shown below and described in Table 1-7. Bottom Components Item 1 2 Table 1-7 Bottom Components Component Function Battery bay Holds the primary battery pack. Battery release latch Releases a battery pack from the battery bay. 1-24 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 31
Docking connector Connects the notebook to an optional HP Port Replicator. Hard drive bay Holds the internal hard drive. Hard drive security screw Secures the hard drive. MultiBay release latch Releases the MultiBay device. MultiBay Holds the MultiBay device. Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 32
Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Memory expansion board ■ Mini PCI communications device ■ Hard drive ■ Display ■ Keyboard and TouchPad ■ Audio - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 33
: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances. Maintenance and Service Guide 2-1 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 34
system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home. ✎ It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator. Using Computer Setup Information - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 35
identification information about the notebook, a Port Replicator, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from a diskette - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 36
write* ■ CD-ROM or diskette startup ✎ Settings for a DVD-ROM can be entered in the CD-ROM field. System IDs Enter identification numbers for the notebook, a Port Replicator, and all battery packs in the system. *Not applicable to SuperDisk LS-120 drives. 2-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 37
at startup. (To set the notebook to support only a single, usually nonstandard, pointing device at startup, select Disable.) ■ Enable/disable USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.) ■ Set - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 38
Intel SpeedStep window. (When Disable is selected, the notebook runs in Battery Optimized mode.) ■ Specify how the notebook recognizes HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features. *Video modes vary even within regions. - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 39
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 40
Provides maximum control over the testing process. You determine whether the test was passed or failed. You might be prompted to insert or remove devices. ❏ Unattended Mode-Does not display prompts. If errors are found, they are displayed when testing is complete. 2-8 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 41
Troubleshooting 6. Select the Begin Testing button. 7. Select a and the total run time of each test. ❏ Error tab-Lists all errors found in the notebook, along with the corresponding error codes. 8. Select a tab to save the report: ❏ Log the file from your folder. Maintenance and Service Guide 2-9 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 42
-No OS Loading, Hard Drive, Part 3" "Flowchart 2.13-No OS Loading, Diskette Drive" "Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive" "Flowchart 2.15-No Audio, Part 1" "Flowchart 2.16-No Audio, Part 2" "Flowchart 2.17-Nonfunctioning Device" "Flowchart 2.18-Nonfunctioning Keyboard" "Flowchart 2.19 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 43
2.1-Initial Troubleshooting Begin troubleshooting. N Is there power? Go to "Flowchart 2.2-No Power, Part 1" Y N Beeps, LEDs, or error messages? Y N Check LED board, speaker connections. N All drives working? Y Go to "Flowchart 2.17-Nonfunctioning Device" Is there video? (no boot) Y N Is - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 44
Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). N Power up on battery power? Y *Reset power. N Power up on battery power? Go to "Flowchart 2.3-No Power, Part 2" Y N Power up on AC power? Y *Reset power. N Power up on AC power? Y Go - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 45
in battery socket and clean if necessary. Y Power on? N Done Check battery by recharging it, moving it to another notebook, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3" Done Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 46
Troubleshooting Flowchart 2.4-No Power, Part 3 Continued from "Flowchart 2.3-No Power, Part 2" Plug directly into AC outlet. Y Power LED on? N Reseat AC adapter in notebook and at power source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 47
Flowchart 2.5-No Power, Part 4 Continued from "Flowchart 2.4-No Power, Part 3" Troubleshooting Open notebook. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close notebook and retest. N Power on? Y Done Replace the following items (if applicable) in - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 48
after each replacement. 1. Cable between notebook and notebook display (if applicable) 2. Inverter board (if applicable) 3. Display 4. System board N N Video OK? Try another display. Internal and external video OK? Replace system board. Y Y Done Done 2-16 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 49
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1" Remove notebook from Port Replicator, if connected. Adjust display brightness. Check brightness of external monitor. N Video OK? Y Y Go to "A" in "Flowchart 2.6-No Video, Part 1" Video OK? N - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 50
) Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage setting on Port Replicator. Reseat monitor cable connector at Port Replicator. Y Port Replicator operating? N Remove notebook, reseat all internal parts, and replace any damaged items in Port - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 51
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" No OS loading from diskette drive, go to "Flowchart 2.13-No OS Loading, - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 52
Troubleshooting Flowchart 2.10-No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Reseat external hard drive. Go to "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" Y OS loading? N N Boot from CD? Y Check the Setup utility for correct booting order. - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 53
, then format hard drive to bootable C:\ prompt. Hard drive formatted? Y Format hard drive and bring to a bootable C:\ prompt. Y Notebook booted? Load OS using System Restore CD N (if applicable). Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" Maintenance and Service Guide 2-21 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 54
bad sectors be fixed? Y Clean virus. Replace hard drive. Y OS loading from hard drive? N Y Diagnostics on diskette? N Run diagnostics and follow recommendations. N Fix bad sectors. Boot from hard drive? Replace hard drive. Y Done Replace hard drive. Done 2-22 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 55
2.17-Nonfunctioning Device" Enable drive and cold boot notebook. Clear CMOS. Refer to Section "1.3 Clearing a Password" for instructions. Check diskette for system files. Try different diskette. Y Nonsystem disk error? N 1. Replace diskette drive. 2. Replace system board. Y OS loading - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 56
Troubleshooting Flowchart 2.14-No OS Loading, CD- or DVD-ROM Drive Y N No OS loading from Disc CD- or in drive? DVD-ROM Drive. N Bootable disc in drive? Y Install bootable disc and reboot notebook. Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? N Done Y - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 57
Troubleshooting Flowchart 2.15-No Audio, Part 1 Y No audio. Turn up audio internally or externally. Audio? N Done Y Notebook in Port Replicator (if applicable)? N Undock N Internal audio? Go to "Flowchart 2.16-No Audio, Part 2" Y Go to "Flowchart 2.16-No Audio, Part 2" Replace the - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 58
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1" N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Audio? Y Replace audio board - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 59
bent or broken pins or other damage. Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. N Device boots properly? Y Y Any physical device detected? N Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to "Flowchart 2.9-No - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 60
operating properly. Connect notebook to good external keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N OK? Y Replace internal keyboard or cable. Y Done OK? N Replace system board. Done 2-28 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 61
. Connect notebook to good external pointing device. N External device works? Y Replace system board. Reseat internal pointing device connector (if applicable). N OK? Y Replace internal pointing device or cable. Y Done OK? N Replace system board. Done Maintenance and Service Guide 2-29 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 62
to nondigital line. N NIC/modem configured in OS? Y Reload drivers and reconfigure. N Y OK? Done Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y OK? N Done Replace system board. 2-30 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 63
parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 64
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3-2 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 65
Part Number Display assemblies 14.1-inch, TFT, SXGA+ 14.1-inch, TFT, XGA 344397-001 344396-001 Miscellaneous Plastics Kit (includes the following components) 344411-001 Left and right display hinge covers RTC battery Keyboard plate Memory shield Bluetooth cover Battery and Service Guide 3-3 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 66
Illustrated Parts Catalog Notebook Major Components 3-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 67
Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description Spare Part Number 5 Top cover (includes TouchPad) 344398-001 6 Fan assembly 345065-001 7 Heat sink 344410-001 8 Hard drives 80-GB (5400 -001 356597-001 345857-001 353395-001 Maintenance and Service Guide 3-5 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 68
Illustrated Parts Catalog Notebook Major Components 3-6 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 69
Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description Spare Part Number 13 MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM drive Diskette drive MultiBay battery pack 100044-001 346789 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 70
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit Components 3-8 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 71
Left and right display hinge covers 2 RTC battery 3 Mini PCI compartment cover 4 Bluetooth cover 5 Battery bezel 6 Memory shield 7 Keyboard plate 8 Notebook feet (4) 9 PC Card slot space savers (2) * Integrated smart card bezel *not illustrated Maintenance and Service Guide 3-9 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 72
Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM Drive Diskette drive MultiBay battery pack Spare Part Number 344407-001 365438-001 344406-001 344405-001 344404-001 100044-001 346789-001 344256-001 173949-001 241995-001 267747-001 3-10 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 73
Illustrated Parts Catalog 3.5 Appendix C, "Screw Listing" for more information on screw specifications and usage.) 344412-001 ■ Phillips PM3.0×4.0 screw ■ Phillips 10.0 alignment pin Screw Kit (hard drive, retaining) 360670-001 USB mouse, carbon 164999-001 Maintenance and Service Guide 3-11 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 74
CD-ROM drive USB mouse, carbon 8X Max DVD-ROM Drive 65-watt AC adapter Diskette drive 3-wire power cord - United States 3-wire power cord - Australia 3-wire power cord - Europe, Middle East, Africa 3-wire power cord - United Kingdom 3-wire power cord - Italy 3-wire power cord - Denmark 3-wire power - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 75
pointing stick) - Greece 4X Max DVD+RW/R and CD-RW combo drive Keyboard (including pointing stick) - United States Keyboard (including pointing stick) - United Kingdom Keyboard (including pointing stick) - Germany Keyboard (including pointing stick) - France Maintenance and Service Guide 3-13 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 76
stick) - Korea Keyboard (including pointing stick) - International Keyboard (including pointing stick) - Sweden/Finland Keyboard (including pointing stick) - Slovenia Keyboard (including pointing stick) - Israel Keyboard (including pointing stick) - Switzerland 3-14 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 77
India Keyboard (including pointing stick) - Iceland Display assembly - 14.1-inch, TFT, XGA Display assembly - 14.1-inch, TFT, SXGA+ Top cover (includes TouchPad) Base enclosure (includes speakers) Switch cover System board (includes 64-MB discrete video memory) 30-GB (4200-rpm) hard drive (includes - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 78
hard drive, retaining) 60-GB (7200-rpm) hard drive (includes bezel and frame) 802.11b/g modem board (MOW) mini PCI communications board 802.11b/g modem board (ROW) mini PCI communications board Keyboard (including pointing stick) - Greece Bk Integrated smart card 3-16 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 79
Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 80
damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the notebook, ensure that - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 81
Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 82
electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations. ■ Place items on a grounded surface before removing them from their containers. ■ Always be properly grounded when touching a sensitive component or assembly. 4-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 83
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. Maintenance and Service Guide 4-5 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 84
Removal and Replacement boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one-megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin. 4-6 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 85
Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage of one-megohm resistance. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static awareness labels. ■ Material-handling packages. ■ - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 86
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 87
fifty-seven screws and standoffs, in fifteen different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, "Screw Listing," for detailed information on screw sizes - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 88
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5-2 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 89
Screws Removed Preparing the notebook for disassembly Battery pack Hard drive 0 2 to remove, 6 to disassemble Notebook feet 0 Mini PCI communications board 1 MultiBay device 0 Bluetooth wireless communications 3 board Integrated smart card 0 Keyboard 2 Modem board 2 Memory expansion - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 90
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.21 LED board 0 5.22 Button board 2 5.23 System board 5 screws, 2 standoffs 5-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 91
devices connected to the notebook. 3. Disconnect the power cord. 4. Remove the battery pack by following these steps: Spare Part Number Information Battery packs Primary battery pack, Li-Ion, 6-cell, 3.6-Ah, 48-Wh 338669-001 Battery pack, 6-cell 346886-001 Maintenance and Service Guide 5-5 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 92
upside down, with the front panel facing you. b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the left 2. d. Remove the battery pack. Removing the Battery Pack 5-6 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 93
the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel. Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 94
upside down, with the rear panel facing you. b. Remove the T8M2.5×5.0 screw 1 that secures the hard drive door to the notebook. c. Remove the PM3.0×4.0 hard drive security screw 2 that secures the hard drive to the notebook. Removing the Hard Drive Screws 5-8 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 95
Removal and Replacement Procedures d. Lift the hard drive cover up and swing it back 1. e. Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board. f. Remove the hard drive. Removing the Hard Drive Maintenance and Service Guide 5-9 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 96
drive to the hard drive frame. i. Remove the hard drive from the hard drive frame 4. j. Remove the hard drive connector from the hard drive 5. Removing the Hard Drive Bracket and Connector Reverse the above procedure to reassemble and install the hard drive. 5-10 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 97
5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated below. Replacing the Notebook Feet Maintenance and Service Guide 5-11 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 98
Removal and Replacement Procedures 5.5 Mini PCI Communications Board Spare Part Number Information Mini PCI communications boards 802.11a/b/g LAN board 802.11b/g LAN board 802.11b/g, 325526-001 325526-291 339742-291 368247-001 368248-001 345641-001 345640-001 5-12 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 99
cover to the notebook. 4. Lift the right side of the cover up and swing it to the left 2. 5. Remove the cover. ✎ The Mini PCI compartment cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Mini PCI Compartment Cover Maintenance and Service Guide 5-13 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 100
Removal and Replacement Procedures 6. If a wireless communications device is installed in this compartment, disconnect the two antenna cables from the Mini the modem cable from the modem 3. Disconnecting the Cables from the Mini PCI Communications Board 5-14 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 101
1 that secure the Mini PCI communications board to the socket. The board rises up. 9. Pull the board away from the socket at a 45-degree angle 2. Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board. Maintenance and Service Guide 5-15 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 102
Part Number Information MultiBay devices 24X Max CD-ROM drive 24X Max DVD/CD-RW combo drive 4X Max DVD+RW/R and CD-RW combo drive 8X Max DVD-ROM Drive Diskette drive MultiBay battery pack 100044-001 346789-001 344256-001 173949-001 241995-001 267747-001 1. Prepare the notebook for disassembly - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 103
Removal and Replacement Procedures 5.7 Bluetooth Wireless Communications Board Spare Part Number Information Bluetooth wireless communications board 348276-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the right side facing you. 3. - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 104
board to the Bluetooth cover 2. 7. Remove the cover from the board. ✎ The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board. 5-18 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 105
bezel off of the notebook 1. The bezel releases with a small amount of force. 4. Remove the bezel from the notebook 2. Removing the Smart Card Bezel ✎ The integrated smart card bezel is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Maintenance and Service Guide 5-19 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 106
5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card. 6. Remove the card from the slot 2. Removing the Smart Card Reverse the above procedure to install the integrated smart card. 5-20 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 107
Removal and Replacement Procedures 5.9 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil Czech -001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the front facing you. Maintenance and Service Guide 5-21 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 108
Removal and Replacement Procedures 3. Remove the two T8M2.5×11.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 5-22 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 109
the notebook right-side up, with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the top edge of the keyboard toward you 1. 7. Lift the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 110
pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the TouchPad and Keyboard Cables Reverse the above procedure to install the keyboard. 5-24 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 111
Removal and Replacement Procedures 5.10 Modem Board Modem board Spare Part Number Information 325521-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Release the keyboard (refer to Section 5.9). 3. Disconnect the modem cable 1 from the modem board. 4. Remove the two PM2 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 112
Removal and Replacement Procedures 5.11 Memory Expansion Board Spare Part Number Information Memory expansion boards, 333-MHz 1024-MB DDR 512-MB DDR 256-MB DDR 336579-001 336578-001 336577-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 113
the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up. 6. Pull the board away from the socket at a 45-degree angle 2. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board. Maintenance and Service Guide 5-27 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 114
Removal and Replacement Procedures 5.12 Switch Cover Switch cover Spare Part Number Information 344400-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Close the notebook. 4. Turn the notebook upside down, with the rear panel - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 115
the notebook. 8. Lift up on the middle of the switch cover 1 to disengage it from the notebook. 9. Swing the rear edge of the switch cover up and forward 2. 10. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover. Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 116
Removal and Replacement Procedures 5.13 Keyboard Plate ✎ The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 117
and Replacement Procedures 5.14 Security Module (TPM) Spare Part Number Information Security Module (TPM) 345856-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12). 4. Remove the - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 118
Removal and Replacement Procedures 5.15 Fan Assembly Fan assembly Spare Part Number Information 345065-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12). 4. Remove the keyboard - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 119
Removal and Replacement Procedures 7. Lift the left side of the fan assembly 1 until it rests at an angle. 8. Slide the fan assembly up and to the left 2 to remove it from the notebook. Removing the Fan Assembly Maintenance and Service Guide 5-33 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 120
Removal and Replacement Procedures 9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing. 10. Remove the fan 2. Removing the Fan from the Fan Assembly Reverse the above procedure to install the fan assembly. 5-34 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 121
Removal and Replacement Procedures 5.16 Heat Sink Heat sink Spare Part Number Information 344410-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate ( - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 122
sink and the processor disengages. 4. Slide the heat sink forward 2 until the cooling fins 3 clear the top cover. 5. Lift the heat sink straight up to remove it. Removing the Heat Sink 5-36 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 123
from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink. Maintenance and Service Guide 5-37 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 124
disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.16) 5-38 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 125
socket. 3. Lift the processor straight up 2 to remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor. Maintenance and Service Guide 5-39 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 126
Remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section 5.15) ❏ Heat sink (refer to Section 5.16) 5-40 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 127
and microphone cable 2 from the system board. 5. Remove the left and right wireless antenna cables 3 from the three clips in the top cover. 6. Remove the left and right wireless antenna cables from the hole 4 in the system board. Disconnecting the Display Cables Maintenance and Service Guide 5-41 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 128
Procedures 7. Close the notebook. 8. Turn the notebook upside down, with the rear panel facing you. 9. Remove the following screws: 1 Two T8M2.5×9.0 screws from the rear panel 2 Two T8M2.5×9.0 screws from the bottom of the notebook Removing the Display Screws 5-42 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 129
left 2 and right 2 display hinge covers from the display assembly. ✎ The display hinge covers are included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Display Assembly Reverse the above procedure to install the display assembly. Maintenance and Service Guide 5-43 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 130
344398-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 131
3. Remove the following screws: 1 Nine T8M2.5×9.0 screws from the bottom of the notebook 2 Three PM2.5×3.5 screws from the MultiBay 3 Two PM2.5×3.5 screws from the hard drive bay 4 Two T8M2.5×5.5 screws from the rear panel Removing the Top Cover Screws Maintenance and Service Guide 5-45 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 132
Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Disconnect the RTC battery cable top cover to the left 5 to disengage the audio connectors 6 from the top cover. 9. Remove the top cover. Removing the Top Cover Reverse the above procedure to - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 133
Removal and Replacement Procedures 5.20 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield ( - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 134
Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5-48 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 135
346884-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly (refer to Section - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 136
remove it 3. 5. Release the ZIF connector 4 on the LED board to which the LED board cable is attached and disconnect the cable 5. 6. Remove the LED board actuator 6 from the notebook. Removing the LED Board Reverse the above procedure to install the LED board. 5-50 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 137
Part Number Information 346883-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 138
screws 1 that secure the button board to the notebook. 4. Lift the front and rear edges of the button board to disconnect it from the system board 2. 5. Remove the button board. Removing the Button Board Reverse the above procedure to install the button board. 5-52 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 139
■ Bluetooth wireless communications board (refer to Section 5.7) ■ Modem board (refer to Section 5.10) ■ Memory expansion boards (refer to Section 5.11) ■ Processor (refer to Section 5.17) ■ RTC battery (refer to Section 5.20) ■ Button board (refer to Section 5.22) Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 140
the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ MultiBay device (refer to Section 5.6) ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12) ❏ Keyboard plate (refer to Section 5.13) ❏ Fan assembly - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 141
the speaker cable 1. 3. Remove the five T8M2.5×5.0 screws 2 that secure the system board to the notebook. 4. Use a 5.0-mm socket to remove the two HM2.5×9.0 standoffs 3 that secure the system board to the notebook. Removing the System Board Screws and Standoffs Maintenance and Service Guide 5-55 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 142
of the system board 1 until it rests at an angle. 6. Slide the system board forward at an angle, and then lift it straight up to remove it 2. Removing the System Board Reverse the above procedure to install the system board. 5-56 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 143
physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3.40 cm 31.78 cm 26.19 cm Weight With 6-cell battery pack and MultiBay weight saver With 6-cell battery pack and MultiBay DVD-ROM drive 2.25 kg 2.46 kg Stand-alone power requirements Nominal operating - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 144
Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6-2 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 145
Specifications Table 6-2 14.1-inch, SXGA+, TFT Display Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 RGB stripe Backlight CCFT Character display 80 × 25 Total power 4 W consumption Viewing angle +/-40° horizontal, +20/-40° vertical typical Maintenance and Service Guide 6-3 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 146
Specifications Table 6-3 14.1-inch, XGA, TFT Display Dimensions Height Width Diagonal 28.6 cm 21.4 cm 35.7 768 RGB stripe Backlight CCFT Character display 80 × 25 Total power 4 W consumption Viewing angle +/-40° horizontal, +20/-40° vertical typical 6-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 147
Specifications Table 6-4 Hard Drives User capacity per drive1 60-GB 55° C (41° to 131° F) 11 GB = 1,073,741,824 bytes. 2Actual drive specifications may differ slightly. Certain restrictions and exclusions apply. Consult the HP Customer Care Center for details. Maintenance and Service Guide 6-5 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 148
Specifications Table 6-5 External AC Adapter Weight 0.29 kg Power supply Operating voltage Operating current Operating frequency range Maximum transient 90 to 264 VAC RMS 1.6 A RMS 47 to 63 Hz AC 4/50 kV 0.65 lb Table 6-6 Primary 6-Cell, Li-Ion Battery Pack Dimensions Height Width Depth - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 149
Specifications Table 6-7 Optional High-Capacity 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 1.90 cm 7.60 cm 14. 140°F Recharge time System in off mode or Standby System on (depending on system power consumption) 2 to 3 hours 3 to 5 hours Maintenance and Service Guide 6-7 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 150
Specifications Table 6-8 Optional MultiBay 8-Cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 1.30 cm 13.20 cm 13. to 140°F Recharge time System in off mode or Standby System on (depending on system power consumption) 2 to 3 hours 3 to 5 hours 6-8 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 151
Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 152
Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive (Continued) Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 153
Specifications Table 6-10 8X DVD-ROM Drive and DVD+RW/R and CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 154
Specifications Table 6-11 System DMA Hardware DMA System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 155
Specifications Table 6-12 System Interrupts Hardware System IRQ Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 156
Specifications I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - registers Unused 87334 "Super I/O" configuration for CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/real time clock (RTC) Unused DMA page - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 157
Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 158
diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer-OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) -1) CFC - CFF PCI configuration data register (PCIDIVO-1) 6-16 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 159
A Connector Pin Assignments Table A-1 RJ-45 Network Interface Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused Maintenance and Service Guide A-1 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 160
Connector Pin Assignments Table A-2 RJ-11 Modem Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Table A-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - A-2 Pin Signal 3 Data + 4 Ground Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 161
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide A-3 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 162
Connector Pin Assignments Table A-6 Audio Line-Out Pin Signal 1 Audio out Pin Signal 2 Ground Table A-7 Microphone Pin Signal 1 Audio in Pin Signal 2 Ground A-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 163
16 Initialize paper 17 Select in 18 Ground 19 Ground 20 Ground 21 +5VS 22 PTF 23 EXTFDD_VCC (+5V) 24 Ground 25 Ground Maintenance and Service Guide A-5 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 164
Connector Pin Assignments Table A-9 Serial Pin Signal 1 Carrier detect 2 Receive data 3 Transmit data 4 Data terminal ready 5 Ground Pin Signal 6 Data set ready 7 Ready to send 8 Clear to send 9 Ring indicator A-6 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 165
in the country where the equipment is purchased. Power cords for use in other countries must meet the requirements of the country where the notebook is used. For more information on power cord requirements, contact an HP authorized reseller or service provider. Maintenance and Service Guide B-1 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 166
voltage rating of 125 or 250 volts AC, as required by each country's power system. ■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the notebook. B-2 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 167
Requirements Country-Specific Requirements 3-Conductor Power Cord Requirements Country Applicable Note Accredited Agency Number Australia EANSW 1 Austria OVE 1 METI 3 The Netherlands KEMA 1 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 Maintenance and Service Guide B-3 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 168
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. B-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 169
C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 344412-001. Maintenance and Service Guide C-1 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 170
C-3 Hex M2.0×10.0 Alignment Pin Head mm Color Qty. Length Thread Width Silver 2 10.0 mm 2.0 mm 4.0 mm Where used: 3 Two alignment pins that secure the hard drive frame and connector to the hard drive (documented in Section 5.3) C-2 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 171
Screw Listing Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, and Hex M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C-3 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 172
Screw Listing Table C-4 Phillips PM3.0×4.0 Screw mm Color Qty. Length Black 1 4.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Thread 3.0 mm Head Width 4.0 mm Phillips PM3.0×4.0 Screw Location C-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 173
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw mm Color Qty. Length Thread Black 13 5.0 mm 2.5 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) Head Width 4.0 mm Torx T8M2.5×5.0 Screw Location Maintenance and Service Guide C-5 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 174
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Black 13 5.0 mm 2.5 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Head Width 4.0 mm Torx T8M2.5×5.0 Screw Location C-6 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 175
Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) mm Color Qty. Length Black 13 5.0 mm Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.16) Thread 2.5 mm Head Width 4.0 mm Torx T8M2.5×5.0 Screw Locations Maintenance and Service Guide C-7 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 176
Black 13 5.0 mm 2.5 mm Where used: 1 Two screws that secure the button board to the notebook (documented in Section 5.22) 2 Five screws that secure the system board to the notebook (documented in Section 5.23) Head Width 4.0 mm Torx T8M2.5×5.0 Screw Locations C-8 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 177
.5×3.5 Screw Head mm Color Qty. Length Thread Width Black 3 3.5 mm 2.5 mm 4.0 mm Where used: One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.5) Phillips M2.5×3.5 Screw Location Maintenance and Service Guide C-9 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 178
Listing Table C-6 Phillips PM2.5×3.5 Screw (Continued) mm Color Qty. Length Thread Black 3 3.5 mm 2.5 mm Where used: Two screws that secure the modem board to the notebook (documented in Section 5.10) Head Width 4.0 mm Phillips PM2.5×3.5 Screw Locations C-10 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 179
Screw Listing Table C-7 Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Black 1 5.0 mm 2.0 mm Where used: One screw that secures the Bluetooth cover to the notebook (documented in Section 5.7) Head Width 4.0 mm Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C-11 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 180
Listing Table C-8 Phillips PM1.5×3.0 Screw mm Color Qty. Length Thread Black 5 3.0 mm 1.5 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Head Width 3.5 mm Phillips PM1.5×3.0 Screw Locations C-12 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 181
Listing Table C-8 Phillips PM1.5×3.0 Screw (Continued) mm Color Qty. Length Black 5 3.0 mm Where used: Three screws that secure the fan to the fan housing (documented in Section 5.15) Thread 1.5 mm Head Width 3.5 mm Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide C-13 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 182
Screw Listing Table C-9 Torx T8M2.5×11.0 Screw mm Color Qty. Length Silver 2 11.0 mm Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.9) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×11.0 Screw Locations C-14 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 183
15 9.0 mm 2.5 mm Where used: 1 Two screws that secure the switch cover to the notebook (documented in Section 5.12) 2 Four screws that secure the display assembly to the notebook (documented in Section 5.18) Head Width 5.0 mm Torx T8M2.5×9.0 Screw Locations Maintenance and Service Guide C-15 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 184
Listing Table C-10 Torx T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Black 15 9.0 mm Where used: Nine screws that secure the top cover to the notebook (documented in Section 5.19) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×9.0 Screw Locations C-16 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 185
Screw Listing Table C-11 Torx T8M2.5×7.0 Screw mm Color Qty. Length Thread Black 1 7.0 mm 2.5 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Head Width 5.0 mm Torx T8M2.5×7.0 Screw Locations Maintenance and Service Guide C-17 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 186
Screw Head mm Color Qty. Length Thread Width Black 5 3.5 mm 2.5 mm 4.0 mm Where used: Five screws that secure the top cover to the notebook (three in the MultiBay, two in the hard drive bay; documented in Section 5.6) Phillips M2.0×3.5 Screw Locations C-18 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 187
Screw Listing Table C-13 Torx T8M2.5×5.5 Screw mm Color Qty. Length Black 2 5.5 mm Where used: Two screws that secure the top cover to the notebook (documented in Section 5.19) Thread 2.5 mm Head Width 5.0 mm Torx T8M2.5×5.5 Screw Locations Maintenance and Service Guide C-19 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 188
Screw Listing Table C-14 Hex M2.5×9.0 Standoffs mm Color Qty. Length Thread Silver 2 9.0 mm 2.5 mm Where used: Two standoffs that secure the system board to the notebook (documented in Section 5.23) Head Width Hex M2.5×9.0 Standoff Locations C-20 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 189
Screw Listing Table C-15 Phillips M3.5×3.0 Screw mm Color Qty. Length Thread Black 1 3.0 mm 2.0 mm Where used: One screw that secures the security card to the system board (documented in Section 5.14) Head Width 3.5 mm Phillips M3.5×3.0 Screw Location Maintenance and Service Guide C-21 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 190
A AC adapter spare part number 3-12 specifications 6-6 AC power connector, location 1-17 applications key, location 1-19 audio line-out jack location 1-15 pin assignments A-4 audio troubleshooting 2-25 B base enclosure illustrated 3-6 spare part number 3-7 battery bay, location 1-24 battery bezel - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 191
for Windows 2-2, 2-7 disassembly sequence chart 5-3 diskette drive, OS loading problems 2-23 diskette drive, spare part number 3-7, 3-10 display assembly illustrated 3-2 removal 5-40 spare part numbers 3-3, 5-40 specifications 6-3, 6-4 display hinge cover illustrated 3-2, 3-8 removal 5-43 display - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 192
equipment and methods 4-6 H hard drive disassembly 5-10 illustrated 3-4 OS loading problems 2-20 removal 5-8 spare part numbers 3-5, 3-10, 5-8 specifications 6-5 hard drive bay, location 1-15, 1-25 hard drive cover, removal 5-8 hard drive light, location 1-23 hard drive security screw, location 1-25 - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 193
board illustrated 3-4 removal 5-25 spare part number 3-5, 5-25 modem jack, pin assignments A-2 modem, troubleshooting 2-30 monitor connector location 1-17 pin assignments A-3 mouse, spare part number 3-11 MultiBay battery pack, spare part number 3-7, 3-10 Index-4 Maintenance and Service Guide - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 194
device, troubleshooting 2-18, 2-27 notebook feet illustrated 3-8 locations 5-11 notebook specifications 6-1 num lock key, location 1-19 num lock light, location 1-20 numeric keypad, location 1-19 O operating system loading, troubleshooting 2-19 optical drive, spare part numbers 3-7 P packing - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 195
5-2 service considerations 4-2 smart card removal 5-19 spare part number 3-7, 3-16, 5-19 specifications AC adapter 6-6 battery pack 6-6, 6-7, 6-8 CD-ROM drive 6-9 display 6-3, 6-4 DMA 6-12 DVD+RW/R and CD-RW Combo drive 6-11 DVD/CD-RW combo drive 6-9 DVD-ROM drive 6-11 hard drive 6-5 I/O addresses - HP Nx5000 | HP Compaq nc6000 Notebook PC - Maintenance and Service Guide - Page 196
44 TouchPad buttons, location 1-23 TouchPad, location 1-23 TPM removal 5-31 spare part number 3-11, 3-15, 5-31 transporting precautions 4-4 troubleshooting audio 2-25 Computer Setup 2-2 Diagnostics for Windows 2-7 flowcharts 2-10 keyboard 2-28 modem 2-30 network 2-30 nonfunctioning device 2-18, 2-27
Maintenance and Service
Guide
HP Compaq nc6000 Business Notebook
Document Part Number: 335167-004
July 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.