HP OMEN Notebook - 15t-5000 HP OMEN Notebook PC 15 Maintenance and Service Gui
HP OMEN Notebook - 15t-5000 Manual
View all HP OMEN Notebook - 15t-5000 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP OMEN Notebook - 15t-5000 manual content summary:
- HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 1
HP OMEN Notebook PC 15 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only. - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 2
such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: October 2014 Document Part Number: 784080-001 Product notice This guide describes features - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 4
iv Safety warning notice - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 5
Computer major components ...12 Miscellaneous parts ...14 Display assembly subcomponents ...15 Sequential part number listing ...16 4 Removal and replacement preliminary requirements 19 Tools required ...19 Service considerations ...19 Grounding guidelines ...19 5 Removal and replacement procedures - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 6
47 Computer specifications ...47 Solid-state drive specifications ...48 15.6-inch display specifications ...48 7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 49 Starting Setup Utility (BIOS) ...49 Updating the BIOS ...49 Using HP PC Hardware Diagnostics (UEFI) ...50 8 Backing up - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 7
Panel Memory Storage Audio and video Wireless networking Description HP OMEN Notebook PC 15 4th generation Intel® Core™ i7 processors Intel Core slots - not customer accessible / upgradeable DDR3L-1600MHz Dual Channel Support Supports up to 16 GB maximum system memory in the following configurations - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 8
Ports Keyboard/pointing devices Power requirements Security Operating system Serviceability Description ● Intel Wireless 7260BN 802.11 bgn 2x2 WiFi + BT 4.0 Combo Adapter HP Multi-Format Digital Media Card Reader Push-Push Insertion/Removal. Supports SD, SDHC, SDXC. One NGFF Slot (2230) for WLAN - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 9
installed on your computer. -or- 1. From the Start screen, type hp performance advisor, and then select HP Performance Advisor. -or- From the Windows desktop, click the HP OMEN Central Ops icon on the taskbar, and then click HP Performance Advisor. 2. Select Your Computer, and then select Device - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 10
. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. 4 Chapter 2 Getting to know your computer - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 11
Right side Component (1) Memory card reader Description Reads optional memory cards that store, manage, share, or access information. To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then press in on the card until it is firmly - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 12
a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 13
Top Touchpad Component (1) Touchpad zone (2) Left touchpad button (3) Right touchpad button Description Reads your finger gestures to move the pointer or activate items on the screen. TIP: You can disable the touchpad or change the touchpad sensitivity and click speed. Functions like the left - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 14
Lights TIP: You can customize the keyboard lighting. Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 15
Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 16
or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. TIP: You can disable the Windows key in HP OMEN Control. Execute frequently used system functions when pressed in combination with the fn key. NOTE: On select models, the fn+f5 action key turns the - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 17
when you troubleshoot system problems or travel service door. TIP: You can also press fn+esc for system information. ● Service label-Provides important information to identify your computer. When contacting support to update or troubleshoot the operating system. HP platforms preinstalled with Windows - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 18
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Computer major components 12 - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 19
spared at the subcomponent level only. For more display assembly spare part information, see Display assembly subcomponents on page 15. Keyboard/top cover (includes top cover, keyboard, keyboard support bracket, and screws): For use in Belgium 788603-A41 For use in Canada 788603-DB1 For use in - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 20
-001 778978-006 784640-006 784645-006 788613-001 788612-001 788611-001 788610-001 788598-001 Miscellaneous parts Component 120-W HP Smart AC adapter (PFC, 4.5-mm) HP RJ45-to-USB adapter HP HDMI-to-VGA adapter Screw Kit Power cord (3-pin, black, 1.00-m): For use in Australia For use in Denmark For - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 21
also includes the display hinge kit with left/ right hinges, LVDS cable, touch control cable, and left and right antennas. 788597-001 Display assembly subcomponents 15 - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 22
cord for use in South Korea (3-pin, black, 1.83-m) HP RJ-45-to-USB adapter HP HDMI-to-VGA adapter 120-W HP Smart AC adapter (PFC, 4.5-mm) 4-cell, 58-Wh, for use in the United States (includes top cover, keyboard, keyboard support bracket, and screws) Keyboard/top cover in purple finish for use in - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 23
bracket, and screws) Keyboard/top cover for use in the Czech Republic and Slovakia (includes top cover, keyboard, keyboard support bracket, and screws) Light modules (includes left, right, and rear modules and cables) Power button board (includes cable) Touch control board TouchPad (includes cable - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 24
Spare part number 788615-001 788615-501 788615-601 788616-001 788616-501 788616-601 788620-001 Description System board equipped with an Intel Core I7-4710 processor; includes 16-GB of system memory and 4 GB of discrete graphics memory for use in models without the Windows operating system ( - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 25
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 26
DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box Typical electrostatic voltage levels Relative humidity 10% 40% 35,000 V 15,000 V 12,000 V 5,000 V 6,000 V 800 V 2,000 V 700 V 11,500 V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55 - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 27
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screw drivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 28
The following table lists the shielding protection provided by antistatic bags and floor mats. Material Antistatic plastics Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage protection level 1,500 V 7,500 V 5,000 V 22 Chapter 4 Removal and replacement preliminary - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 29
complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. There are as many as 42 screws that must be removed, replaced, and/or loosened when servicing the computer. Make special - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 30
PM2.0×5.0 screws that secure the bottom cover to the computer. 4. Lift the bottom cover off the computer. 24 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 31
Disconnecting the battery IMPORTANT: Be sure to disconnect or remove the battery before removing any components from the computer. Before disconnecting the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 32
WLAN module, a protective sleeve should be installed on the antenna connector, as shown in the following illustration. 26 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 33
Reverse this procedure to install the WLAN module. WLAN module 27 - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 34
drive away from the slot at an angle. Reverse this procedure to install the solid-state drive. 28 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 35
Heat sink and fans NOTE: The heat sink and fans are spared together. Component Heat sink and fans (includes replacement thermal material) Spare part number 788600-001 Before replacing the heat sink and fans, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 36
the heat sink that require thermal material. Reverse this procedure to install the heat sink and fans. 30 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 37
page 23). WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 38
3. Lift the battery (3) from the computer. Reverse this procedure to install the battery. 32 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 39
TouchPad Component TouchPad (includes cable) Spare part number 788607-001 Before replacing the TouchPad, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 40
from the system board. (1): Display cable (2): Left speaker cable (3): Power connector cable (4): Left light assembly (5): TouchPad cable 34 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 41
(6): Keyboard cable (7): Touch control cable (8): Webcam cable (9): Right speaker cable (10): Right light assembly (11): Power button board cable (12): Light module cable 2. Remove the three Phillips PM2.0×3.0 screws (1) that secure the system board to the computer. 3. Remove the bolthead screw (2) - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 42
4. Lift the system board (3) out of the computer. Reverse this procedure to install the system board. 36 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 43
Power button board Component Power button board (includes cable) Spare part number 788605-001 Before replacing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 44
the power connector and cable (3) from the computer. Reverse this procedure to install the power connector cable. 38 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 45
Speakers Component Speaker Kit (includes left and right speakers) Spare part number 788610-001 Before replacing the speakers, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 46
lifting the rear modules (3) and prying up to disengage the adhesive from the left and right modules (3). 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 47
Reverse this procedure to install the light modules. Display assembly Before replacing the display assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 48
the display from the enclosure. CAUTION: Be sure to use a tool that will not damage the display. 42 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 49
b. Remove the display from the enclosure (2). The display enclosure is available using spare part number 788597-001. NOTE: The display enclosure spare part kit also includes the display hinge kit. The Display Panel Kit is available using spare part number 788608-001. NOTE: The Display Panel Kit must - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 50
secures the module to the display, and the remove the module. c. Disconnect the cable from the module (3). 44 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 51
d. Note the cable routing path for reinstallation (4). The touch control board is available using spare part number 788606-001. 7. To replace the webcam module : a. Disconnect the cable from the webcam module (1). b. Use a tool to pry up on the webcam to release the adhesive strip (2) that secures - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 52
c. Lift the webcam module from the display (3). The webcam is available using spare part number 788620-001. Reverse this procedure to reassemble and install the display assembly. 46 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 53
to 140°F Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 54
158°F) *Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. 15.6-inch display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Format Configuration Color Gamut - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 55
of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 56
disconnect any device, cable, or cord. 1. From the Start screen, type support, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 57
instructions. NOTE: If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP for earlier and later versions 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 58
points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 59
contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 60
booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 61
, change the computer boot order. See Changing the computer boot order on page 55. 3. Follow the on-screen instructions. Changing the computer boot order If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 62
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 63
be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration. 3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 64
dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 65
, 16, 29 hinge spare part number 15, 45 HP PC Hardware Diagnostics (UEFI) downloading 51 using 50 HP Performance Advisor device information 3 HP Recovery Manager correcting boot problems 55 starting 54 HP Recovery media creating 52 recovery 55 HP Recovery partition recovery 54 removing 55 I internal - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 66
serviceability 2 storage 1 video 1 wireless 1 product name 1 product name and number, computer 11 programmable gaming keys, identifying 10 R recovery discs 52, 55 HP Recovery Manager 54 media 55 options 53 starting 54 supported board removal 44 spare part numbers 15, 17 TouchPad removal 33 spare part - HP OMEN Notebook - 15t-5000 | HP OMEN Notebook PC 15 Maintenance and Service Gui - Page 67
identifying 6 video, product description 1 W webcam identifying 4 spare part number 46 webcam light, identifying 4 webcam/microphone module spare part number 15, 18 Windows File History 53 restoring files 53 system restore point 52 Windows application key, identifying 10 Windows key, identifying 10
HP OMEN Notebook PC 15
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.