HP Officejet 300 HP OfficeJet Model 300 - (English) User Guide
HP Officejet 300 - All-in-One Printer Manual
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- HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 1
User's Guide HP OfficeJet Model 300 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 2
equipment (fax machines) to public telephone networks. Hewlett-Packard will not honor the warranty or provide service and support of understand all instructions in the user's guide. WARNING: Potential Shock Hazard 2. Use only a grounded electrical outlet when connecting the HP OfficeJet to a power - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 3
the HP OfficeJet Manager 1-1 Introducing the HP OfficeJet Manager 1-2 Running the HP OfficeJet Manager 1-3 Using the HP OfficeJet Manager Help System 1-4 Using the File Menu 1-5 Cleaning the Print Cartridge 1-5 Using the OfficeJet Setup Menu 1-6 Modifying Device Settings 1-6 Using Send Fax - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 4
the Contrast 3-6 Using the HP OfficeJet 3-7 Printer Options 3-7 Opening the HP OfficeJet Printer Options 3-8 Reviewing the Printer Settings 3-9 Choosing the Grayscale Options 3-11 Reviewing the Grayscale Options 3-11 Printing Envelopes with Windows Applications 3-12 Loading Envelopes - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 5
5-9 Solving Problems While Printing, Faxing, or Copying . . 5-21 Maintaining Your HP OfficeJet 5-27 Changing the Print Cartridge 5-28 6. Reference 6-1 Product Specifications 6-2 Ordering Information 6-6 Obtaining a Material Safety Data Sheet (MSDS 6-7 Warranty Information 6-7 One-Year Limited - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 6
procedure. Below is a summary of the HP OfficeJet's capabilities. HP OfficeJet Printer/Fax/ Copier N prints (as an HP DeskJet). N sends and receive faxes. N makes convenience copies. HP OfficeJet Series 300 Manager* (Windows software) N sets up the HP OfficeJet from your PC. N shows the current - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 7
and make copies by loading your document in the fax/copy loading tray. Flip this legal extension backward to support legal-size documents. Lift the top cover to change the print cartridge. Remove received faxes, print jobs, reports, and copies from the output tray. sl-1a Load paper in the paper - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 8
following methods. N Use the numeric buttons on the HP OfficeJet. N Press the Speed Dial button and a 2-digit code. N Press one of the 10 One-Touch buttons. 2. Load your document face-down in the fax loading tray. Depending on the thickness of the pages, you can load up to 20 pages in the loading - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 9
the document guide, if necessary, then load your document face-down in the loading tray. Depending on the thickness of the page, you can load up to 20 pages. 2. Press Start/Copy, then enter the number of copies you want (up to 99 copies). Note: If you only want one copy, you - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 10
Page Introducing the HP OfficeJet Manager 1-2 Running the HP OfficeJet Manager 1-3 Using the HP OfficeJet Manager Help System 1-4 Using the File Menu 1-5 Cleaning the Print Cartridge 1-5 Using the OfficeJet Setup Menu 1-6 Modifying Device Settings 1-6 Using Send Fax Setup 1-8 Setting up - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 11
the information in this chapter can also be found in the HP OfficeJet Manager's online help system. 1. To access the HP OfficeJet Manager, first make sure you have Windows 3.1 running on your PC. 2. Find the HP OfficeJet Series 300 window on your Program Manager screen. If it is minimized, (that is - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 12
Solo Lite US Running the HP OfficeJet Manager To run the HP OfficeJet Manager, double-click the HP OfficeJet Manager icon. The HP OfficeJet Manager window appears. A menu bar is displayed across the top of the window, with the headings File, OfficeJet Setup, Options, Reports and Help. All of the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 13
information and instructions on specific topics. N Choose Help/Using OfficeJet Series 300 Manager to learn more about the HP OfficeJet Manager. N Choose Help/Technical Support for information about how to solve problems and get customer support. N Choose Help/About OfficeJet Series 300 Manager to - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 14
File from the main OfficeJet Manager menu, the following drop-down menu appears. Cleaning the Print Cartridge If the print quality is poor, it may mean the print cartridge requires cleaning. However, as the problem can be attributed to other causes, refer to the Troubleshooting chapter first for - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 15
below summarizes all the device settings you can change with the HP OfficeJet Manager. It also lists factory settings (defaults). Setting Send Fax Setup Speed Dial Setup Send Fax Quality Use Whenever You Need To... : Change the Fax Header (current date and time, name, and number) printed at the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 16
all phone calls or whether you want to manually answer the phone. : Change the number of rings before the HP OfficeJet answers (only applicable when receive mode is set to Auto). The factory setting is Rings to Answer=2. : Reduce page size of incoming faxes to match paper size loaded in tray. The - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 17
To set up header information, dialing mode, and automatic redial, choose OfficeJet Setup/Send Fax Setup. The Send Fax Setup dialog box appears, with the fax header at the top of the page, as shown below. First, review the header information for outgoing faxes. All of the headers for your outgoing - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 18
Pulse to Tone. Setting Automatic Redial Option The factory setting is Automatic Redial=On. With this setting, if the HP OfficeJet encounters a busy signal, it will redial that fax number automatically five times (the number varies by country). The first redial occurs after a 1-minute wait; the next - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 19
code number which corresponds to the name. The first 10 speed dial codes are automatically assigned to the 10 One-Touch buttons on the right of the HP OfficeJet front panel. Store the 10 fax numbers you dial most frequently into speed dial codes 1 through 10. Then, just load your paper document and - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 20
Lite US Storing Speed Dial Codes for Individuals 1. Choose OfficeJet Setup/Speed Dial Setup. 2. In the Name and Fax Number boxes, across from each code, type the recipient's name (person or company name) and fax number. Use the Tab key to move from one column to the other. (Be sure to include any - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 21
the Print Speed Dial Report button at the bottom of the dialog box. Storing Speed Dial Codes for Groups 1. Select Speed Dial Setup from the OfficeJet Setup menu. 2. Click the Group Dial Setup button at the bottom of the Speed Dial Setup dialog box. 3. The first time you open this dialog - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 22
Solo Lite US Changing Send Fax Quality When you choose OfficeJet Setup/Send Fax Quality, the Send Fax Quality dialog box appears. Changing the contrast To modify the Contrast of copies or outgoing faxes, click: N Darken for originals that are too light. N Normal for documents with acceptable - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 23
Solo Lite US Using Receive Fax Setup When you choose OfficeJet Setup/Receive Fax Setup, the Receive Fax Setup dialog box appears. The settings in this dialog box were determined during installation. You need only modify these settings if the conditions that existed - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 24
to scenario 3 in the Installation Guide), make sure the number of Rings to Answer in this dialog box is set to a higher number than that of your answering machine. The HP OfficeJet "listens" while the answering machine plays its greeting. If the HP OfficeJet detects fax tones, it will cut off the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 25
HP OfficeJet has a backup capability for receiving faxes and storing them in memory if it is unable to print them for the following reasons: N The paper tray is empty. N The wrong paper size is loaded for receiving faxes (only Letter, Legal, and A4 paper are valid for faxes). N The print cartridge - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 26
HP OfficeJet to answer the phone and receive faxes only when it detects a multiple ring. (At the time of publication, distinctive ring services`also known by other namesw` ere available only in certain parts of the U.S. and some Asian countries.) Silent Detect To receive faxes from older-model fax - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 27
contacted a Hewlett-Packard service representative about a problem, you may be asked to turn the remote service setting On by clicking the checkbox. The factory setting is Remote Service=Off. Reset it to Off after the problem has been diagnosed. Changing the Loaded Paper Size Use OfficeJet Setup - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 28
the HP OfficeJet DOS printing characteristics and any DOS application that prints afterward will use these settings unless the application's printer driver overrides them. Your DOS software application supplies printer drivers for many printer models. A printer driver that supports your printer - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 29
support: All printer features All printer features All printer features except for some fonts and envelope printing 2. Select the printer driver using the instructions provided by your software application manual. If the HP DeskJet 520 printer is not listed, use one of the alternate printer drivers - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 30
occurs. Ring and Beep Volume. You send or receive a fax success` Ring and Beep Volume. fully (without error). To adjust the volume of fax tones (of outgoing faxes), slide the volume control slider located on the right side of the HP OfficeJet toward the minus sign (-) to decrease the volume, and - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 31
and/or warning occurs, you have the option to make the HP OfficeJet Manager window pop to the foreground, so that you are alerted immediately. The Occur (a warning would alert you when the print cartridge is getting low), or Never (the HP OfficeJet Manager would never pop to the foreground to alert - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 32
only, a report is printed every time you send a fax. Printing Fax Logs To print a log of the last fax or the last 30 faxes sent and received, choose Print Fax Log from the Reports/Automatic Logs menu (accessible from the HP OfficeJet Manager menu). A sample Fax Log report is shown on the next page - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 33
Solo Lite US HP OfficeJet Personal Printer/Fax/Copier Fax Log Report for Austen Enterprises 111-2222 Apr-23-96 2:30PM Last 30 faxes Identification Result Pages Type Date Time Duration Diagnostic 555-3756 OK 03 999-555-4783 Stop 02 555-1900 No Answer 00 Public Images Inc. - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 34
fax machine. "Poll-out" the fax was sent to another fax machine that polled yours. The date of transmission. The time of the transmission. The time it took to transmit the fax in hours, minutes, and seconds. A 12- or 15-digit code used by HP service representatives to diagnose send/ receive problems - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 35
print cartridge problems and the current version of your product. N Print Demo. This report summarizes key features of the HP OfficeJet and , and fax numbers you have programmed using either the HP OfficeJet Manager or the front panel. Heading Speed Dial Code Number Name Fax Number Description - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 36
Solo Lite US HP OfficeJet Personal Printer/Fax/Copier Speed Dial Code Number 01 02 03 04 05 06 07 Gomovich Steven K. Fong Susen Henry Speed Dial Report for Austen Enterprises 111-2222 Apr-23-96 08:30AM Fax Number 555-1900 1-999-555-4783 555-7379 555-2312 1-999-555-3776 555-8989 555-7584 555- - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 37
with an asterisk in the report, just as they are on the front panel display. Refer to this report to look at current selections and review other available ones before making changes. A sample report on the next page shows the selected factory settings. - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 38
Solo Lite US HP OfficeJet Personal Printer/Fax/Copier MENU Time/Date, Header Reports Time/Date Fax Header Fax Log Menu Settings Report for Austen Enterprises. 111-2222 Apr-23-96 09:36 AM Print Now Last Fax Last 30 Faxes Fax/Copy Contrast Paper Size Fax Settings Automatic Log Menu Settings - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 39
Correc` tion Character Set Carriage Re` turn Perf Skip Mode Text Scale Mode Orientation Printer Font Print Quality Remote Ser` vice Setup Cancel Send Receive Send On * Off Off * On Off * On On * Off Off * On PC-8 * HP Roman 8 PC-8 Danish/Nor UK ISO 4 German ISO 21 French ISO 69 Italian ISO - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 40
Solo Lite US Copier Settings Printer Status Copy Reduc` tion Clean Pen Ready* Offline 100% * 95% 90% 85% 80% 75% Legal-to-Letter 70% - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 41
Report To look at samples of internal fonts, review current and factory settings, locate any print cartridge problems, as well as product version information, you will need to print the Self Test report. HP OfficeJet Personal Printer/Fax/Copier Font Samples: Courier --- abcdefg ABCDEFG 123456789 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 42
HP OfficeJet. The LIU (the module into which you plugged your telephone cords) controls your fax transmissions (send and receive). You may be asked to provide this information when you talk to a customer support representative. This diagonal pattern and area will help you diagnose print cartridge - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 43
completely printed," ask the sender to resend the document. If your report's heading is, "These faxes were not completely sent," you may have to resend the entire document. HP OfficeJet Personal Printer/Fax/Copier Power failed at 08:43AM on Apr-23-96 Power Fail Report for Austen Enterprises. 111 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 44
from the front panel 2-2 Sending a Fax 2-4 Sending a Fax to Multiple Fax Numbers 2-6 Sending a Fax at a Future Time 2-7 Sending a Fax to Another Fax Machine Upon Request (Being Polled 2-9 Asking to Receive a Fax from Another Fax Machine (Polling) 2-10 Adjusting the Resolution 2-11 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 45
from another fax machine (polling). To fax a document that is stapled or secured with paper clips, remove the staples and paper clips from the document before faxing. Failure to remove staples and paper clips before faxing can cause permanent damage to the scanner inside the HP OfficeJet. Dialing - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 46
you dialed, press Redial/Pause. The Redial/Pause button allows you to do two things: N Immediately start redialing the last fax number you dialed. If you press Redial/Pause while the automatic redial timer is displayed, the next redial begins immediately. Note, however, you cannot redial a - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 47
through step 3. 2. Load your document, face-down, in the fax loading tray. (Depending on the thickness of the paper, you can load up to 20 pages. However, if you have problems, try sending a few pages at a time.) Wait a few seconds while the HP OfficeJet begins to load the bottom page. Note that the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 48
N If you want to send a fax to someone you're already talking to on a telephone connected directly to your HP OfficeJet, just load the document and press Start/Copy; you don't need to dial. Ask the person on the other end to press the Start button on their fax machine after hearing the fax tone. - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 49
Fax to Multiple Fax Numbers To manually send a group fax, i.e. to several numbers not already grouped, follow the procedure below. However, if your document does not fit into memory, you may be required to send the document to each fax into memory, then the fax num` bers are dialed, one at a time, - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 50
"Send Fax Later." 5. Press Enter/Save to select "Send Fax Later." Enter/Save MENU Fax Settings FAX SETTINGS Speed Dial Setup FAX SETTINGS Send Fax Later SEND FAX LATER ." Enter/Save Enter start time 12:00 7. Enter the time you want the fax to be sent at. (If you pre` viously set the time in AM/ - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 51
One-Touch button. 9. Press Enter/Save to save the Enter/Save fax number you entered. 10. Press 1 to store the document 1 in memory until the fax start time, or press 2 to load the document in the fax loading OR tray until the fax fax or make copies; just replace it before the start time - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 52
(Being Polled) The following procedure allows another fax machine to instruct the HP OfficeJet to send it a paper fax. You can only be polled by one other fax machine at a time. You must repeat the procedure for each fax machine you want to poll the HP OfficeJet. Do this: 1. Press the Menu button - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 53
Settings Polling Setup Asking to Receive a Fax from Another Fax Machine (Polling) The prcedure below explains how the HP OfficeJet can poll a fax machine (instruct the fax machine to send it a fax, one fax machine at a time). Repeat this procedure for additional polls. Do this: 1. Press the Menu - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 54
the settings (1) by using the HP OfficeJet Manager described in chapter 1, or (2) by using the front panel and following the procedure below. To change the resolution (sharpness) of outgoing faxes, select one of these options: N Standard for text only faxes (no photographs or graphic illustrations - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 55
and copies, as they are scanned. Change the Contrast setting before faxing or copying. Either use the HP OfficeJet Manager (OfficeJet Setup/Send Fax Quality dialog box) described in chapter 1, or the front panel instructions described here. Refer to the following when changing the lightness or - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 56
3-3 Making Copies 3-4 Adjusting the Contrast 3-6 Using the HP OfficeJet 3-7 Printer Options 3-7 Opening the HP OfficeJet Printer Options 3-8 Reviewing the Printer Settings 3-9 Choosing the Grayscale Options 3-11 Printing Envelopes with Windows Applications 3-12 Loading Envelopes 3-13 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 57
envelopes N control the printer settings N make copies with the HP OfficeJet N reduce your original document N change the resolution and contrast Choosing media You can print on or copy to any of these types of media: N Cotton bond paper (16 to 36 lb, or 60 to 135 g/m2) N Copier paper (16 to 36 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 58
For HP Premium Transparency Film, load the rough side down and one type and size of media at a time. N Make sure that all media is free of rips, dust, wrinkles, curled or bent edges, staples, and paper clips. N Avoid media with cutouts or perforations; otherwise ink may stain the inside of the machine - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 59
1. Adjust the document guide, if necessary, then load your document, face-down, in the loading tray. (Depending on the thickness of the paper, you can load up to 20 pages. If you have a problem, try loading a few pages at a time.) Wait a few seconds while the HP OfficeJet loads the bottom page - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 60
cannot make copies while a phone connected directly to the HP OfficeJet is off the hook. If you press Start/Copy, the HP OfficeJet will try to fax your document. N As this device only prints on the following media sizes, make sure you have one of these sizes loaded in your loading tray before making - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 61
the lightness and darkness of your outgoing faxes and copies as they are scanned. Change the Contrast setting before copying. Either use the HP OfficeJet Manager (OfficeJet Setup/Scanned Image Quality dialog box) described in chapter 1 or the front panel instructions described here. Refer to the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 62
Using the HP OfficeJet Printer Options When you print a document using a Windows software program, you have the option to choose different font sizes and types that are compatible with different types of printers. The HP OfficeJet printer software allows you to choose specific settings, such as - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 63
Opening the HP OfficeJet Printer Options 1. When you choose File/Print in a Microsoft Word document, the Print dialog box appears. 2. Click the Printer... button in the Print dialog box to display the Print Setup dialog box. Each of the printers available to you is listed. - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 64
HP OfficeJet Series 300 Printer, then click the Options button; the HP OfficeJet printer dialog box appears. Option Printout Black Text Grayscale Print Quality Best Normal EconoFast Reviewing the Printer Settings The table below shows the settings that you can change with the HP OfficeJet printer - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 65
OUT tray before restarting printing. Click OK in the dialog box to restart printing. On HP Premium Glossy Paper. If you are printing more than one page, the printer waits several minutes between printing sheets to allow time for the ink to dry. In high humidity where glossy pages may dry slowly. The - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 66
Print Setup dialog box, the Grayscale Options dialog box appears. Reviewing the Grayscale Options The table below shows the settings that Scatter is the default setting. N Documents to be photocopied. N Lighter images (less ink) use the mouse to move the slider to the left. Move the slider to the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 67
Orientation controls in the HP OfficeJet Printer Setup dialog box are grayed out when you choose an envelope size. You may, however, need to select printing orientation in your software program. Some programs use a print setup dialog provided by Windows to select common printer settings. This dialog - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 68
Loading Envelopes 1. Remove the output tray and set it aside. 2. Pull the paper tray toward you slightly. Remove the paper bridge and any paper currently loaded. 3. Load up to 20 envelopes, with flap up and top edge aligned with the right side of the input tray, as shown. sl-6 sl-7 sl-8 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 69
tray gently until the envelope guide is flush with the envelopes. The paper tray does not close all the way. Don't force it or you may cause a paper jam. 6. Insert the output tray. An "out of fax paper" error will display on the front panel card of the HP OfficeJet Manager, if it is open - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 70
Fax Setup 4-7 Changing the Header for Your Outgoing Faxes 4-7 Printing Logs and Reports 4-7 Changing the Send Fax Setting Automatic Redial 4-11 Using Receive Fax Setup 4-12 Changing the Receive Mode Enabling Remote Service, Enabling Distinctive Ring . . . 4-12 Scheduling a Fax 4-13 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 71
will learn to modify device settings that control the management tasks of the HP OfficeJet, using the front panel buttons. Menu maps are provided to step you included in the same order and carry the same titles as the HP OfficeJet Manager menu options explained in chapter 1. Use the front panel buttons - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 72
to move back to a previous menu level, or, during data entry, delete the character to the left of the cursor. Backspace Enter/Save Load/Eject Printer Reset Press Enter/Save to select the menu item or device setting shown on the bottom line of the display. Press twice to make your - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 73
for moving and making selections are the same for all menus. For example, to enter the company name "Ab Co." into the fax header, follow the steps below. Moving from one menu to another Do this: 1. Press the Menu button to display the menu. "Time/ Date, Header" is always the first menu - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 74
Do this: Using these buttons: 3. Press Right Arrow to move the blinking cursor one space to the right. (From now on, we will just show the Right Arrow button after the in` struction for each letter of the company - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 75
this: Using these buttons: 9. Press Enter/Save to save the Enter/Save name you entered ("Ab Co."). The display prompts you to enter your company's fax number. The numeric keypad will now enter numbers instead of letters. 10. Now, press Enter/Save again Enter/Save to return to the Ready menu - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 76
, you can also change the header by selecting the same options from the OfficeJet Setup/Send Fax Setup menu in the HP OfficeJet Manager. Changing the Header for Your Outgoing Faxes Menu Time/Date, Header ... Time/Date Fax Header Printing Logs and Reports You can print logs and reports using the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 77
map below. Remember, you can also modify the quality of faxes by selecting the same options from the OfficeJet Setup/Send Fax Quality menu in the HP OfficeJet Manager. Adjusting the Contrast Menu Time/Date, Header Reports Fax/Copy Contrast ... Normal Lighten Darken Adjusting the Resolution Press - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 78
the menu map below to change the size of paper, which you can also do by accessing the OfficeJet Setup/Loaded Paper Size menu in the HP OfficeJet Manager. Menu Time/Date, Header Reports Fax/Copy Contrast Paper Size ... l Letter (8.5 11 in) l A4 (210 297 mm) l Legal (8.5 14 in) l Exec (7.25 10.5 in - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 79
to set up speed dial numbers, which you can also do by accessing the OfficeJet Setup/Speed Dial Setup menu from the HP OfficeJet Manager. Menu Time/Date, Header Reports Fax/Copy Contrast Paper Size Fax Settings ... Speed Dial Setup ... Redial/Pause Inserting a Pause in a Speed Dial Number To - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 80
menu map below to set up the sounds, which you can also do by accessing the OfficeJet Setup/Sounds menu from the HP OfficeJet Manager. Menu Time/Date, Header Reports Fax/Copy Contrast Paper Size Fax Settings ... Speed Dial Setup Group Dial Setup Phone Setup ... Rings to Answer Ringer Ring/Beep - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 81
, which you can also do by accessing the OfficeJet Setup/Receive Fax Setup menu from the HP OfficeJet Manager. Receive Mode Changing the Receive Mode Press the front panel Receive Mode button to change receive mode. Refer to the Installation Guide and chapter 1 to find out which receive mode - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 82
of Your Printed Documents Follow the menu map below to modify the printer settings (only - and not the settings for faxes or copies), which you can also do by accessing the OfficeJet/Printing Options (DOS) menu from the HP OfficeJet Manager. Refer to chapter 1 for more information on these settings - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 83
Reduction menu from the HP OfficeJet Manager. Menu Time/Date, Header Reports Fax/Copy Contrast Paper Size Fax Settings Printer Settings Copier Settings Copy Reduction 100% 95% 90% 85% 80% 75% Legal-to-Letter 70% Clean the Print Cartridge Follow the menu map below for instructions on how to clean - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 84
& Maintenance Troubleshooting 5-2 When you need help 5-2 Error Notification: Beeps, Blinking Light, Messages . . . . 5-8 Understanding the Displayed Messages 5-9 Solving Problems While Printing, Faxing, or Copying 5-21 Maintaining Your HP OfficeJet 5-27 Changing the Print Cartridge 5-28 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 85
help 1. Review this "Troubleshooting" section for problem-solving information. The fastest way to solve most problems is to take the corrective steps outlined in this section. 2. Make sure you are operating your HP OfficeJet in the correct environment. The HP OfficeJet is not supported with roll - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 86
warranty period, the HP Customer Support representative will explain the various repair options available. In most cases, you should receive a replacement HP OfficeJet within 24 hours of your call. To avoid printing problems and ink spillage, please remove the print cartridge before repackaging and - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 87
CompuServe connect charges apply to caller) ftp address: ftp://ftp.hp.com/html/ officejet .html#software Interactive dialog with worldwide HP customer community for the exchange of information Information on products, printer drivers and support for anyone with ftp access to the Internet 24 hours - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 88
you connect most common with a support software applications technician) or 800 999-1148 ($25.00 fee per call U.S.,Visa or MasterCard) (prices subject to change without notice) (208) 323-2551 Technical assistance with setup, operation, repair information and exchange program information - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 89
questions and information on other HP customer resources Detailed product support information on common software applications and troubleshooting tips (all sent by facsimile) Electronic download of HP product information, troubleshooting hints and updated HP printer driver information 24 hours per - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 90
) ftp address: ftp://ftp.hp.com/html/ officejet.html# software Support Provided Hours of Operation Interactive dialog with worldwide HP customer community for the exchange of information 24 hours per day 7 days per week Information on products, printer drivers and support for anyone with ftp - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 91
current activity. (Example: If you lift the top of the front panel while sending a fax, the fax will be cancelled.) You may need to take some action to clear the error before continuing to use the HP OfficeJet. Look up the displayed message in the following section for more information. Nine short - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 92
contain poor print quality, caused by problems with the phone line. You are printing and the paper tray is empty. You pressed Stop while the HP OfficeJet was waiting to redial, to send a memory-stored fax. A piece of paper has jammed inside the printer mechanism. And requires this action: Contact - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 93
close the top cover, then press down on the front panel until it snaps into place. Copy cancelled Delayed fax pending Delete this fax? 1=Yes 2=No Fax cancelled (fax number) You pressed the Stop button while copying was in progress. You have already scheduled a delayed fax. Only one delayed fax - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 94
that alternates with this one (e.g., "Out of paper for fax/copy"). Correct the indicated problem. Read the message that alternates with this one (e.g., "Out of ink, Replace pen"). Correct the indicated problem. The HP OfficeJet cannot receive any more faxes until the problem is corrected and the - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 95
was no answer, the line was busy, or the other fax machine was not ready to be polled. The HP OfficeJet is out of ink. Incoming faxes will be received to memory until the print cartridge is replaced. The HP OfficeJet is unable to receive faxes due to one of the following error conditions: the print - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 96
full Press STOP Open cover Clear copy jam Has this meaning: You scheduled a fax using the Send Fax Later feature and chose to send it directly from the fax loading tray. You are in the middle of making multiple copies of a document and the memory is full. The HP OfficeJet tried to store a document - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 97
message: Open cover Clear fax jam Open cover Load pen Out of ink Replace pen Has this meaning: The document you loaded for faxing was either loaded improperly or jammed while being scanned. No print cartridge is loaded in the HP OfficeJet. The print cartridge in the HP OfficeJet is out of ink. If - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 98
/copy Paper load failed Press START Poll cancelled Press START to send Group full Printer busy Printing. . . (Date and Time) Has this meaning: The HP OfficeJet has attempted to print a received fax or make a copy and one of these conditions exists: 1) The paper tray is empty or envelopes are loaded - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 99
: The printer has paused to wait for further print data. Either there is no paper loaded in the paper tray, or envelopes are loaded. You tried to send a fax from the fax loading tray while a memory-stored fax was waiting to redial (sending to a group or sending a delayed fax). The HP OfficeJet was - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 100
think your document will fit into memory, press 2 and place your document in the fax loading tray before the start time. You can continue to use your HP OfficeJet, but the battery may be discharged. You should call for service at your convenience. See "Whom to call " earlier in this chapter. You can - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 101
the error message. If the error number begins with "3": Contact HP's Customer Support Center to service your HP OfficeJet.* There's a problem with the internal part that controls fax transmissions, so you won't be able to send or receive faxes. However, you will be able to make copies, print files - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 102
continues to be displayed after powering off and on, there's an internal problem that requires servicing. Please record the 3-digit error number in the message, then contact HP's Customer Support Center to service your HP OfficeJet. Refer to "Getting Help" previously in this chapter for the phone - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 103
If you need to send a fax or make a copy, you can remove the document temporarily, then replace it when you are done. Refer to "Sending a Fax to Another Fax Machine Upon Request (Being Polled)" in chapter 2 for more information. No action is required. The HP OfficeJet will wait until the phone line - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 104
Solving Problems While Printing, Faxing, or Copying This section describes how to solve problems you might encounter while using the HP OfficeJet. Symptom: Lines or dots are missing from the characters in the printout. Cause: The connection between the print cartridge and cradle is intermittent. - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 105
Symptom: The print cartridge has dried ink on the "nose." Cause: The ink nozzles of the print cartridge are clogged. Solution: 1. Press the Clean Pen button and wait about 15 seconds while the ink nozzles are cleaned automatically. Then print the Self Test report (see instructions in chapter 2). - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 106
on my print cartridge are clogged. The last page of my file wasn't printed. The HP OfficeJet is waiting to see if there is more data coming before releasing the last page. Parts of my documents are being clipped when I print from my Windows application. The Windows driver for the HP OfficeJet has - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 107
size I want when printing from my DOS application. The HP OfficeJet does not support the use of font cartridges. Some DOS application printer drivers require that certain font styles are resident on the printer. The HP OfficeJet has various internal fonts available but cannot use additional fonts - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 108
set to the HP OfficeJet. Restart Windows and try again. See chapter 1 for instructions on turning off Distinctive Ring. If you are using a data switch to run two printers from a single LPT port, make sure that all HP OfficeJet activities are complete, and the HP OfficeJet Manager is closed, before - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 109
select HP OfficeJet. Click OK, close Printers and the front panel, and try printing again. If you still cannot connect: 1. Close the HP OfficeJet Manager. 2. Exit Windows. 3. Turn the machine off, then back on. 4. Restart Windows. 5. Restart the HP OfficeJet Manager. If your HP OfficeJet has never - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 110
Use these guidelines to keep your HP OfficeJet in the best possible operating condition: : Print cartridges dry out and may become unusable when exposed to air, so: a) Keep the print cartridge in the print cartridge cradle at all times. b) Keep new print cartridges in their sealed packages at room - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 111
Changing the Print Cartridge 1. Open the front panel, then the top cover. 2. Pull the print cartridge toward you until it releases and snaps forward. 3. Lift the print cartridge out of its cradle. sl-30 sl-44 sl-45 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 112
as shown. Align the green arrow on the cartridge top with the green dot on top of the cradle. sl-42 6. Push the green arrow toward the green dot until the cartridge snaps into place. 7. Close the top cover, then close the front panel. Be sure to close the front panel firmly, until both corners - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 113
6 Reference Product Specifications 6-2 Ordering Information 6-6 Obtaining a Material Safety Data Sheet (MSDS 6-7 Warranty Information 6-7 One-Year Limited Warranty 6-7 Exclusions 6-7 Warranty Limitations 6-8 Regulatory Information 6-8 Notice to Users of the U. S. Telephone Network: FCC - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 114
Product Specifications The specifications that follow are subject to change without Windows: Presentation mode = 600 x 300 dpi with REt Normal mode = 600 x 300 dpi with REt Fast mode = 300 dpi DOS (text): Letter quality = 600 x 300 dpi Draft quality = 300 dpi with ink reduction Print Speed Windows - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 115
printer driver may create a smaller printable area. Printer Command Language HP PCL Level 3 Printer I/O Interface Parallel (Centronics) Character Set Support Vertical Alignment PC-8, HP , and PL Benguiat Frisky Software Compatibility or European DL) Microsoft Windows 3.1 Output tray=100 sheets - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 116
Image Quality Standard=100 x 200 dpi ITU-T Test Image #1 Fine=200 x 200 dpi Photo=200 x 200 dpi, 32 levels of grayscale Fax Loading Tray (Faxes Sent) 20 pages (paper weight @ 20 lb or 75 g/m2) Distinctive Ring Detect Minimum paper width = 6 in. (152 mm) Yes Maximum paper width = 8.5 in. (216 - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 117
Copy Speed 50 seconds per page Paper Sizes (for Paper Tray) U.S. letter = 8.5 x 11 in. U.S. legal = 8.5 x 14 in. European A4 = 210 x 297 mm Multiple Copies Up to 99 Copy Reduction 100%, 95%, 90%, 85%, 80%, 75% (Legal-to-Letter), 70% - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 118
Print Cartridge Media HP Premium Transparency Film (U.S. Letter) HP Premium Transparency Film (European A4) HP Premium Glossy Paper (U.S. Letter) HP Premium Glossy Paper (European A4) HP OfficeJet Series 300 User's Guide HP OfficeJet Series 300 Installation Guide HP DeskJet 500 Series Technical - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 119
to province. One-Year Limited Warranty Hewlett-Packard warrants the HP OfficeJet Series 300 against defects in materials and workmanship for a period of one year from receipt by the end user. During the warranty period, Hewlett-Packard will, at its option, either repair or replace products that - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 120
the use of a non-HP or refilled print cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. The warranty period begins either on the date of delivery or, where the purchase price includes installation by Hewlett-Packard or its - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 121
all of those devices ring when your number is called. Too many devices on one line may result in failure to ring in response to an incoming call. In service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty or repair - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 122
specifications of Part 15 of the Federal Communications Commission rules for a Class B digital device. These specifications , you can try to eliminate the interference problem by doing one or more of the following. N Reorient necessary, consult an authorized HP service agency or an experienced radio - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 123
manual (or an equivalent cable) to ensure compliance with FCC Part 15. Changes or modifications not expressly approved by Hewlett-Packard above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by for the HP OfficeJet LX is 4.0. - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 124
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to be connected to a telephone loop or circuit which is used by the device to prevent overloading. The termination on a loop may consist of any combination of devices subject only to the requirement that - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 125
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 126
the exterior of the HP OfficeJet , 5-27 the print cartridge, 5-21, 5-23 where not to clean, 5-27 clipping problems, 5-23 comma (,) with Symbols button, 4-5 contrast adjusting for faxing and copying, 3-6 adjusting for paper faxes, 2-11, 2-12, 3-6 adjusting for paper faxes/copies, 1-13 adjusting for - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 127
the HP OfficeJet will Service, 1-18 review of, 1-6 Rings to Answer, 1-15 Silent Detect, 1-17 Sounds, 1-21 dialing a fax number, Foreword-iii, 2-4 inserting a pause during dialing, 4-10 DOS driver, 1-19 dot. See period (.) with Symbols button E Enter/Save button, 4-3 using to dial more than one fax - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 128
, 2-6 H help See also problems, solving how to tell when repair/service is required, 5-8 whom to call if you are in the U.S., 5-3 Help system, HP OfficeJet Manager, 1-4 HP OfficeJet , specifications, 6-2`6-6 HP OfficeJet Manager, 1-14 closing, 1-3 icon, 1-3 OfficeJet Setup menu, 1-5, 1-6 online - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 129
, 5-21 removing old and installing new, 5-28 printer cable ordering, 6-6 specifications, 6-2 printing fax logs, 1-23 margins of maximum printable area, 6-3 reports, 1-26 scalable TrueType fonts for Windows, 6-3 software compatibility, 6-3 problems, solving See also help clipping, 5-23 dark streaks - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 130
, 2-6 service. See help setting Automatic Redial, 1-9 shared fax and voice line, connecting instructions, with Distinctive Ring, 4-12 Silent Detect setting, 1-17 slash (/) with Symbols button, 4-5 software application, applications compatible with printer, 6-3 solving problems. See problems, solving - HP Officejet 300 | HP OfficeJet Model 300 - (English) User Guide - Page 131
warranty period, 5-3 Windows applications, print setup commands for, 3-7 words, how to enter, 4-4-4-6 T temperature minimum and maximum, 6-2 range for best print quality, 6-2 top cover (illustrated), Foreword-ii transparencies, loading for printing from your PC, 3-3 tray. See fax/copy loading tray
User's Guide
HP OfficeJet Model 300