HP Officejet 4000 User Guide
HP Officejet 4000 - Printer - K210 Manual
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- HP Officejet 4000 | User Guide - Page 1
HP Officejet 4000 K210 - HP Officejet 4000 | User Guide - Page 2
- HP Officejet 4000 | User Guide - Page 3
with cartridges Check the estimated ink levels 25 Order ink supplies...26 Automatically clean print cartridges 27 Replace the cartridges...27 Use ink-backup mode...29 Cartridge warranty information 29 6 Solve a problem HP support...31 Setup troubleshooting...34 Print troubleshooting...37 Errors - HP Officejet 4000 | User Guide - Page 4
2 Contents - HP Officejet 4000 | User Guide - Page 5
1 How Do I? Learn how to use your HP Printer • "Load media" on page 23 • "Replace the cartridges" on page 27 How Do I? How Do I? 3 - HP Officejet 4000 | User Guide - Page 6
Chapter 1 How Do I? 4 How Do I? - HP Officejet 4000 | User Guide - Page 7
-width guide 3 Paper tray 4 Paper tray extender (also referred to as the tray extender) 5 Paper stop 6 Cartridges 7 Front access door 8 Rear USB port 9 Power connection: Use only with the power adapter supplied by HP. 10 Rear access door Get to know the HP Printer Get to know the HP Printer 5 - HP Officejet 4000 | User Guide - Page 8
the power cord. 2 Resume: Instructs the HP Printer to continue after a problem is solved. 3 Cancel: Stops the current operation. 4 Ink status lights: Lights are on when the ink is low, and flash when the print cartridge needs to be serviced. Get to know the HP Printer 6 Get to know the HP Printer - HP Officejet 4000 | User Guide - Page 9
software application. You need to change the settings manually only when you change print quality, print on specific software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. NOTE: When printing a photo, you must select options for the specific - HP Officejet 4000 | User Guide - Page 10
job by choosing one of the predefined print software application, click Print. 4. Make sure the product is the selected printer. 5. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer - HP Officejet 4000 | User Guide - Page 11
the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 6. Click the Features tab. 7. In the Size list, click the size of photo paper loaded in the paper tray. If a borderless - HP Officejet 4000 | User Guide - Page 12
paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size. 10 one or more envelopes into the input tray of the HP Printer. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For specific - HP Officejet 4000 | User Guide - Page 13
select the following print settings: • Paper Type: Plain paper • Size: An appropriate envelope size 7. Select any other print settings that you want, and then not catch on one another. 4. Slide the paper guide firmly against the edge of the transparencies. 5. Open the Printer Properties dialog box. - HP Officejet 4000 | User Guide - Page 14
Slide the paper guide firmly against the edge of the sheets. 6. Open the Printer Properties dialog box. 7. Click the Printing Shortcuts tab. 8. In the Printing Shortcuts list, click General Everyday Printing, and then specify the following print settings: • Paper Type: Plain Paper • Paper Size: An - HP Officejet 4000 | User Guide - Page 15
the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer HP inkjet paper. • Orientation: Portrait or Landscape • Size: An appropriate paper size • Two-sided printing: Manual 8. Click OK to print. Print greeting cards 1. Slide the paper guide - HP Officejet 4000 | User Guide - Page 16
stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Printing Shortcuts tab. 7. In the Printing Shortcuts list, click Booklet Printing. 8. In the Print On Both Sides drop-down list, select one of the following binding options - HP Officejet 4000 | User Guide - Page 17
. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box. 6. Click the Features tab, and then specify the following print settings: • Paper Type: Plain Paper • Orientation: Portrait or Landscape • Size: An appropriate paper size 7. Click the Advanced - HP Officejet 4000 | User Guide - Page 18
results, select HP Smart Web Printing on the File menu. A check mark appears when it is selected. The Print dialog box appears. 3. Make sure the product is the selected printer. 4. If your Web browser supports it, select When you select the maximum dpi setting, the printer software Print 16 Print - HP Officejet 4000 | User Guide - Page 19
. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Advanced tab. 6. In the Printer Features area, select Enabled from the Maximum dpi drop-down list - HP Officejet 4000 | User Guide - Page 20
x 15 cm (4 x 6 inch) and 13 x 18 cm (5 x 7 inch) HP Photo Papers. • Paper-saving Printing: Print two-sided documents with mutliple pages on same sheet box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click - HP Officejet 4000 | User Guide - Page 21
are already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Print Set the - HP Officejet 4000 | User Guide - Page 22
Chapter 3 Print 20 Print - HP Officejet 4000 | User Guide - Page 23
HP Printer, including letter or A4 paper, photo paper, transparencies, and envelopes. This section contains the following topics: "Load media" on page 23 Paper basics Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed - HP Officejet 4000 | User Guide - Page 24
quickly without smudging. HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable professional photos with your HP Printer. Original HP inks and HP Advanced Photo Paper have - HP Officejet 4000 | User Guide - Page 25
tabs, load photo paper so that tabs are closest to you. Slide paper-width guide to the right until it stops at edge of paper. Load full-size paper a. Slide paper-width guide to the left. Slide paper-width guide to the left. b. Load paper. Insert stack of paper into input tray with short - HP Officejet 4000 | User Guide - Page 26
all paper from the main input tray. b. Load envelopes. Insert one or more envelopes into far-right side of the input tray, with envelope flaps on left and facing up. Slide stack of envelopes forward until it stops. Slide paper-width guide to the right against stack of envelopes until it stops - HP Officejet 4000 | User Guide - Page 27
and in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. To check the ink levels from the HP Officejet Software 1. In the HP Solution Center, click - HP Officejet 4000 | User Guide - Page 28
. To order genuine HP supplies for the HP Printer, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. NOTE: Ordering cartridges online is not supported in all countries/regions - HP Officejet 4000 | User Guide - Page 29
cartridges 1. In the HP Solution Center, click Settings. In the Print Settings area, click Printer Toolbox. 2. Click Clean the Print Cartridges. 3. Click Clean, and then follow the onscreen instructions. Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge - HP Officejet 4000 | User Guide - Page 30
Chapter 5 Work with cartridges b. Remove plastic tape using pink pull tab. c. Line up colored shaped icons, then slide cartridge into slot until it clicks into place. d. Close cartridge door. 28 Work with cartridges - HP Officejet 4000 | User Guide - Page 31
" on page 26 • "Order ink supplies" on page 26 Use ink-backup mode Use the ink-backup mode to operate the HP Printer with only one print cartridge. The inkbackup mode is initiated when a print cartridge is removed from the print cartridge carriage. During ink-backup mode, the product can only - HP Officejet 4000 | User Guide - Page 32
Chapter 5 Work with cartridges 30 Work with cartridges - HP Officejet 4000 | User Guide - Page 33
the following features: • Fast access to qualified online support specialists • Software and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that are available when you register the - HP Officejet 4000 | User Guide - Page 34
Chapter 6 Placing a call Call HP support while you are in front of the computer and the product. Be prepared to provide the following information: • Product name (HP Officejet 4000 K210) • Serial number (located on the back or bottom of the product) • Messages that appear when the situation occurs • - HP Officejet 4000 | User Guide - Page 35
9L¬W1DP Solve a problem After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your - HP Officejet 4000 | User Guide - Page 36
for information about the extended service plans. Setup troubleshooting This section contains setup troubleshooting information for the product. Many issues are caused when the product is connected to the computer using a USB cable before the HP Officejet software is installed on the computer. If - HP Officejet 4000 | User Guide - Page 37
have a mechanical failure. Unplug the product from the power outlet. Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: You pressed the On button too quickly. After - HP Officejet 4000 | User Guide - Page 38
now) screen from the Windows taskbar by clicking Start, pointing to Programs or All Programs, HP, Officejet 4000 K210, and then clicking Product Registration. Cause: The registration screen did not launch automatically. Uninstall and reinstall the software If your installation is incomplete, or if - HP Officejet 4000 | User Guide - Page 39
3. Select HP Officejet 4000 K210 Printer Driver Software 14.0 Rel.7, and then click Change/Remove. Follow the onscreen instructions. 4. Disconnect the product from your computer. 5. Restart your computer. NOTE: It is important that you disconnect the product before restarting your computer. Do not - HP Officejet 4000 | User Guide - Page 40
genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or - HP Officejet 4000 | User Guide - Page 41
ten minutes. Solve a problem 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure you push the print cartridge in firmly until it snaps into place. Print troubleshooting 39 - HP Officejet 4000 | User Guide - Page 42
the paper. For more information, see: "Load media" on page 23 Cause: The paper-width guide was not positioned correctly. Check product Try the following solutions. • Solution 1: Align the print cartridges • Solution 2: Automatically clean the print cartridges. 40 Solve a problem Solve a problem - HP Officejet 4000 | User Guide - Page 43
can help ensure high-quality output. To align the print cartridges from the HP Officejet Software 1. Load letter or A4 unused plain white paper into the paper tray. 2. In the HP Solution Center, click Settings. 3. In the Print Settings area, click Printer Toolbox. NOTE: You can also open the - HP Officejet 4000 | User Guide - Page 44
nothing wrong with the product, print settings, or ink cartridges. No further troubleshooting is required. Cause: The print settings were set incorrectly. If this did not solve the issue, try the next solution. Step 2: Verify the paper size setting Solution: Verify that you have selected the proper - HP Officejet 4000 | User Guide - Page 45
the issue, try the next solution. Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The ink cartridges were not intended for use in this - HP Officejet 4000 | User Guide - Page 46
in this product. Install or remove and reinsert print cartridges. Remove the print cartridge, remove tape, and reinsert the print cartridge. The print cartridge might not be supported for use in the product. For more information about compatible print cartridges, see "Order ink supplies" on page 26 - HP Officejet 4000 | User Guide - Page 47
plug the power cord back in. 4. Turn on the product. If the problem persists, contact HP Support. On Print cartridges are Replace one or both getting low on ink. print cartridges when print quality is no longer acceptable. Tri-color print cartridge light On Black print cartridge light Off The - HP Officejet 4000 | User Guide - Page 48
Chapter 6 Solve a problem 46 Solve a problem - HP Officejet 4000 | User Guide - Page 49
7 Stop the current job To stop a print job from the HP Printer ▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. It can take a few moments for printing to be cancelled. Stop the current job Stop the current job 47 - HP Officejet 4000 | User Guide - Page 50
Chapter 7 Stop the current job 48 Stop the current job - HP Officejet 4000 | User Guide - Page 51
HP Printer are provided in this section. For complete product specifications, see the Product Data Sheet at www.hp.com/support. System requirements Software and system requirements are located in the Readme file. For information about future operating system releases and support, visit the HP online - HP Officejet 4000 | User Guide - Page 52
printer resolution, see the printer software. For more information, see "View the print resolution" on page 17. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge Recycling program • HP inkjet supplies recycling program • Power consumption • Disposal of - HP Officejet 4000 | User Guide - Page 53
. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption Power usage - HP Officejet 4000 | User Guide - Page 54
, please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des vânzătorul de la care aţi achiziţionat produsul. Chemical Substances HP is committed to providing our customers with information about the chemical substances - HP Officejet 4000 | User Guide - Page 55
for this product can be found at: www.hp.com/go/reach. Regulatory notices The HP Printer meets product requirements from regulatory agencies in your Japan • Notice to users in Japan about the power cord • HP Officejet 4000 K210 declaration of conformity • European Union Regulatory Notice Regulatory - HP Officejet 4000 | User Guide - Page 56
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment. This device - HP Officejet 4000 | User Guide - Page 57
Number: 1) Product Options: Power adaptor(s) Option: DoC #: SNPRB-0921-02-E Hewlett-Packard Company 20, Jia Feng Road Waigaoqiao Free Trade Zone Pudong, Shanghai, PRC 200131 HP Officejet 4000 K210 SNPRB-0921-02 All 0957-2269 Conforms to the following Product Specifications and Regulations: EMC - HP Officejet 4000 | User Guide - Page 58
valid only if powered with the correct CE-marked AC adapter provided by HP. If this one of the following conformity markings placed on the product. The following CE marking is valid for non-telecommunications products and for EU harmonized telecommunication products, such as wired fax, and wireless - HP Officejet 4000 | User Guide - Page 59
period for support 31 print troubleshooting 37 printing with one print cartridge 29 problems error messages 43 print 37 R recycle ink cartridges 51 regulatory notices regulatory model identification number 53 reinstall software 36 S software installation reinstall 36 uninstall 36 support process 31 - HP Officejet 4000 | User Guide - Page 60
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HP Officejet 4000 K210