HP Officejet 4500 User Guide

HP Officejet 4500 - All-in-One Printer - G510 Manual

HP Officejet 4500 manual table of contents:

  • HP Officejet 4500 | User Guide - Page 1
    OFFICEJET 4500 User Guide A909 G510
  • HP Officejet 4500 | User Guide - Page 2
  • HP Officejet 4500 | User Guide - Page 3
    HP Officejet 4500 (G510) All-inOne series User Guide
  • HP Officejet 4500 | User Guide - Page 4
    ... strength and reach. Support For more details about the accessibility of this product and HP's commitment to product ... should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial ...no one can step on or trip over the line cord, and the line cord cannot ...
  • HP Officejet 4500 | User Guide - Page 5
    ...printing...16 Tips for selecting and using media...17 Load an original on the scanner glass...18 Load an original in the automatic document feeder (ADF)...18 Load media...19 Maintain the device...21 Clean the scanner glass...21 Clean the exterior ...22 Clean the automatic document feeder...
  • HP Officejet 4500 | User Guide - Page 6
    ......35 Scan an original from the product control panel...35 Edit a scanned document using optical character recognition (OCR) software...36 Copy Copy documents...37 ... a fax...39 Send a basic fax...39 Send a fax manually from a phone...40 Send a fax using monitor dialing...41 ...
  • HP Officejet 4500 | User Guide - Page 7
    ... maintainance...66 Align the ink cartridges...66 Clean the ink cartridges...68 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period...72 Telephone support numbers...72 After the phone ...
  • HP Officejet 4500 | User Guide - Page 8
    ... unexpected printouts...78 Solution 1: Use genuine HP cartridges...78 Solution 2: Check the paper...78 ......96 Paper mismatch...96 Solve scan problems...96 Scanner did nothing...97 Scan takes too long...97 Part of ... quality is poor ...99 Scan defects are apparent...100 Solve fax problems...100 The fax ...
  • HP Officejet 4500 | User Guide - Page 9
    ... sure the HP device is online and ready...117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...118 Step 6: Make sure the HP Network Devices Support service is running (Windows only)...118 Add ...
  • HP Officejet 4500 | User Guide - Page 10
    ......153 Chemical Substances...154 RoHS notices (China only)...154 Third-party licenses...155 HP Officejet 4500 Desktop...156 HP Officejet 4500...159 HP Officejet 4500 Wireless...166 B HP supplies and accessories Order printing supplies online...173 Supplies...173 Supported ...
  • HP Officejet 4500 | User Guide - Page 11
    ... control panel with wireless setup wizard...201 To set up wireless communication using the installer (Windows)...202 To set up wireless communication using the installer (Mac OS X)...202 Connect the device using an ad hoc wireless network connection...202 To turn ...
  • HP Officejet 4500 | User Guide - Page 12
    Use the HP Solution Center (Windows)...207 HP Utility (Mac OS X)...207 Embedded Web server (... cannot move...213 Paper Jam...213 Paper Jam...213 The printer is out of paper...214 Printer Offline... Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216 ...
  • HP Officejet 4500 | User Guide - Page 13
    ... operated by users with limited strength and reach. Support For more details about the accessibility of this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/accessibility. For accessibility information for Mac OS X, visit ...
  • HP Officejet 4500 | User Guide - Page 14
    ... choices. In addition to specific features in this product, please visit the HP Eco Solutions Web site for more information on HP's ... the following topics Front view Printing supplies area Back view Front view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 10 Get started
  • HP Officejet 4500 | User Guide - Page 15
    ... Automatic document feeder Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 2 Cartridge access door Ink ... Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 2 3 Universal serial bus (...
  • HP Officejet 4500 | User Guide - Page 16
    ... table provide a quick reference to the device control panel features. Label 1 2 3 4 5 6 7 8 Name and Description Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on or off. The button is lit when the wireless feature is on. ...
  • HP Officejet 4500 | User Guide - Page 17
    ...) Label 11 12 13 14 15 16 Name and Description Scan function indicator Copy Color function indicator Copy B&W function ... also change the product settings using software tools available on your computer, such as the Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server (EWS). For ...
  • HP Officejet 4500 | User Guide - Page 18
    ... not prevent the device from operating. An example of a warning message is a low ink warning. These messages appear until you resolve the ... situations, this action solves the problem. If the message persists, your device might need service. For more information, see Solve a problem. 14 Get started
  • HP Officejet 4500 | User Guide - Page 19
    ... media types before buying large quantities. Use HP media for optimum print quality. Visit the ... If you want the best print quality, HP recommends using HP papers that are specifically designed for ..., special presentations, brochures, mailers, and calendars. HP Bright White Inkjet Paper delivers high-...
  • HP Officejet 4500 | User Guide - Page 20
    ... your product, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are available in... save you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been ...
  • HP Officejet 4500 | User Guide - Page 21
    ... you time and take the guesswork out of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have ..., and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site are ...
  • HP Officejet 4500 | User Guide - Page 22
    ...too lightweight or stretches easily Media that contains staples or clips NOTE: To scan, copy, or fax documents that contain pages that do not conform... original on the scanner glass. Load an original on the scanner glass You can copy, scan, or fax up to letter- or A4-size originals by loading them on...
  • HP Officejet 4500 | User Guide - Page 23
    You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-... NOTE: Two-sided legal-size documents cannot be scanned, copied, or faxed using the ADF. NOTE: Some features... left and right edges of the media. NOTE: Remove all originals from the document feeder tray before lifting the ...
  • HP Officejet 4500 | User Guide - Page 24
    .... • Photo paper: If the photo paper has a tab along one edge, make sure the tab is pointing towards the back of the...product. • Custom-sized media: Use only custom-sized media that is supported by the device. For more information, see Media specifications. 3. Slide the media guides in the tray to ...
  • HP Officejet 4500 | User Guide - Page 25
    ...glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting..., acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because ...
  • HP Officejet 4500 | User Guide - Page 26
    ..., and then close the cover. If you have lines or dust appearing on scanned documents or faxes, clean the plastic strip in the ADF. To clean the rollers or separator pad 1. Remove all originals from the document feeder tray. 2. Lift the automatic document feeder cover (1). ...
  • HP Officejet 4500 | User Guide - Page 27
    4. Use the damp cloth to wipe any residue off the rollers or separator pad. NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol. 5. Close the cover of the automatic document feeder. To clean the plastic strip inside the automatic document feeder 1. ...
  • HP Officejet 4500 | User Guide - Page 28
    ...NOTE: If you still see dust or lines on scans after cleaning the plastic strip, you may ...new plastic strip. For more information, see Solve a problem. Turn off the device Turn off the ...carriage might not return to the correct position causing problems with the ink cartridges and print quality issues....
  • HP Officejet 4500 | User Guide - Page 29
    ... by the software application. You need to change the settings manually only when you want to change print quality, print ... Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click a type of print ...
  • HP Officejet 4500 | User Guide - Page 30
    ... the instructions for your operating system. NOTE: To set print settings for all print jobs, make the changes in the printer driver. For more information about the features of the Windows printer driver, see the online help for the driver. For more information about printing from a ...
  • HP Officejet 4500 | User Guide - Page 31
    ... menu in your software application, choose Page Setup. b. Choose the desired printer in the Format ... disclosure triangle next to the Printer selection to access these options. 6. Select any other .... Depending on your software application, this button might be called Properties, Options, Printer Setup,...
  • HP Officejet 4500 | User Guide - Page 32
    ...From the File menu in your software application, choose Page Setup. b. Choose the desired printer in the Page Setup pop-up menu. c. Select one of the landscape, or ... the blue disclosure triangle next to the Printer selection to access these options. 6. Select any other print settings...
  • HP Officejet 4500 | User Guide - Page 33
    ... menu in your software application, choose Page Setup. b. Choose the desired printer in the Format ... disclosure triangle next to the Printer selection to access these options. 6. Select any other .... Depending on your software application, this button might be called Properties, Options, Printer Setup,...
  • HP Officejet 4500 | User Guide - Page 34
    ... From the File menu in your software application, choose Page Setup. b. Choose the desired printer in the Format for pop-up menu. c. Specify the page ... the blue disclosure triangle next to the Printer selection to access these options. 7. If necessary, click the disclosure ...
  • HP Officejet 4500 | User Guide - Page 35
    ... the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. If necessary, set up the custom size in the printer driver: a. On the Features tab, click Custom in the Size ...
  • HP Officejet 4500 | User Guide - Page 36
    ... From the File menu in your software application, choose Page Setup. b. Choose the desired printer in the Format for pop-up menu. c. Specify the page ... click the blue disclosure triangle next to the Printer selection to access these options. 7. Under Destination Paper Size, ...
  • HP Officejet 4500 | User Guide - Page 37
    ... Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or ... From the File menu in your software application, choose Page Setup. b. Choose the desired printer in the Format for pop-up menu. c. Specify the page attributes...
  • HP Officejet 4500 | User Guide - Page 38
    ... NOTE: If your computer is using Mac OS X (v10.5), click the blue disclosure triangle next to the Printer selection to access these options. 7. If necessary, select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to the image. • Basic: ...
  • HP Officejet 4500 | User Guide - Page 39
    ...a computer. You can also scan originals using the HP software provided with the product and ...a computer. You can use the HP software to convert the text in scanned documents into a format ... and running on your computer prior to scanning. To verify that the HP software is running on a computer running ...
  • HP Officejet 4500 | User Guide - Page 40
    ... software You can use OCR software to import scanned text into your preferred word... scanner software did not recognize the program during the installation. See the onscreen Help for the HP Solution Center for information about how to create a link to the word-processing program. The OCR software does...
  • HP Officejet 4500 | User Guide - Page 41
    ... the main tray. 2. Place your original face down on the scanner glass. If you are copying a borderless original, load ... information, see Load an original on the scanner glass. 3. Use the left arrow or right arrow to select one of the following functions: • Copy B&W: To select a black-and-white copy...
  • HP Officejet 4500 | User Guide - Page 42
    ... 1. Press left arrow or right arrow to navigate between different copy options. 2. Make any changes to the copy function settings, and then press OK to... 1. Press left arrow or right arrow to navigate between different copy options. 2. Make any changes to the copy function settings, and then press OK ...
  • HP Officejet 4500 | User Guide - Page 43
    ...the initial setup, by using either the control panel or the software that came with the device. You can verify the ... fax. You can also send a fax manually from an attached phone. This allows you to speak with ... topics Send a basic fax Send a fax manually from a phone Send a fax using monitor dialing ...
  • HP Officejet 4500 | User Guide - Page 44
    ...your originals. If you are faxing a borderless original, load the original on the scanner glass, not the ADF. For additional information, see Load an ...your originals. If you are copying a borderless original, load the original on the scanner glass, not the ADF. For additional information, see Load an...
  • HP Officejet 4500 | User Guide - Page 45
    ... too soon and cause your PIN not to be recognized by the calling card service. If this is the case, you can create a speed dial entry ... panel 1. Load your originals. For additional information, see Load an original on the scanner glass or Load an original in the automatic document feeder (ADF). NOTE:...
  • HP Officejet 4500 | User Guide - Page 46
    ...are trying to reach is busy or temporarily unavailable. The device scans the originals into memory and sends them ...to connect to the receiving fax machine. After the device scans the pages into memory, you can immediately ...then press OK. 5. Press right arrow until Scan & Fax appears, and then press OK...
  • HP Officejet 4500 | User Guide - Page 47
    ... select a speed dial, or press Redial/Pause to redial the last number dialed. 7. Press Start. The device scans all pages and the scheduled time appears on the ...faxes in black and white, because of memory limitations. The device scans the fax into memory then dials the first number....
  • HP Officejet 4500 | User Guide - Page 48
    ... fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the ... you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax....
  • HP Officejet 4500 | User Guide - Page 49
    ... not directly connected to the device To receive a fax manually 1. Make sure the device is turned on and ...you can set up the device to store all the faxes it receives, only the faxes it receives ...default setting. When Backup fax is On, the device stores all received faxes in memory. This enables you ...
  • HP Officejet 4500 | User Guide - Page 50
    ...turn off the power. Poll to receive a fax Polling allows the HP All-in-One to ask another fax machine to send a fax that...in its queue. When you use the Poll to Receive feature, the HP All-in-One calls the designated fax machine and requests the fax from it. The designated fax machine must be set for...
  • HP Officejet 4500 | User Guide - Page 51
    NOTE: The HP All-in-One does not support polling pass codes. Polling pass codes are a security feature that require ... are polling does not have a pass code set up (or has not changed the default pass code) or the HP All-in-One will not be able to receive the fax. To set up poll to receive...
  • HP Officejet 4500 | User Guide - Page 52
    ... to select an option, and then press OK. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the HP All-in-One does if it receives a fax that is too large for the default paper size. This setting is turned on by ...
  • HP Officejet 4500 | User Guide - Page 53
    ... block from the caller ID list, select Select no. - or To manually enter a fax number to block, ... different. 7. When the Enter Another? prompt appears, do one of the following: • If you want to add ... it. 6. When the Delete Another? prompt appears, do one of the following: • If you want to remove ...
  • HP Officejet 4500 | User Guide - Page 54
    ... is asleep or in hibernate mode. • HP Digital Imaging monitor in Windows Taskbar must be on at all times. •...To set up Fax to Mac (Mac OS X) 1. Launch the HP Utility. For instructions, see Open the ...the toolbar. 3. Double-click HP Setup Assistant, and then follow the onscreen instructions. 50 Fax
  • HP Officejet 4500 | User Guide - Page 55
    ...still print. To modify Fax to PC settings the HP Software Follow the instructions for your operating system: Windows..., and then click OK. Mac OS X 1. Launch the HP Utility. For instructions, see Open the... toolbar. 3. Double-click HP Setup Assistant, and then follow the onscreen instructions. Turn off...
  • HP Officejet 4500 | User Guide - Page 56
    ... Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header ...
  • HP Officejet 4500 | User Guide - Page 57
    ... pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax ... a distinctive ring service, use the default ring pattern, which is All Rings. NOTE: The HP fax cannot receive faxes when the main phone number is off the hook. To change ...
  • HP Officejet 4500 | User Guide - Page 58
    ...cannot use tone dialing. NOTE: The pulse-dialing option is not available in all countries/regions. To set the dial type 1. Press Setup. 2. Press right arrow... automatically if it receives a busy signal. The factory-set default for this option is ON. No answer redial: If this option...
  • HP Officejet 4500 | User Guide - Page 59
    If you use one of the following, setting the fax speed to a slower speed might be required ...An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, ... If you experience problems sending and receiving faxes while using an Internet fax service, use ...
  • HP Officejet 4500 | User Guide - Page 60
    .... NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel, HP Solution Center (Windows), or HP Utility (Mac OS X). NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you...
  • HP Officejet 4500 | User Guide - Page 61
    ... select Fax Confirmation, and then press OK. to select one of the following, and then press OK. Does not...and then press OK. 4. Press right arrow to select one of the following, and then press OK. Send &... have been sent from the device control panel and all faxes that have been received. You can print ...
  • HP Officejet 4500 | User Guide - Page 62
    ... print the log. To view the fax log from the HP software Follow the instructions for your operating system. ... HP Solution Center software. For instructions, see Use the HP Solution Center (Windows). 2. Click Settings.... then click Fax Log. Mac OS X 1. Open the HP Utility. For instructions, see Open the...
  • HP Officejet 4500 | User Guide - Page 63
    Print a Caller ID History Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History Report 1. Press Setup, select Printer Report, and then select Caller ID History Report. 2. Press OK. Use reports 59
  • HP Officejet 4500 | User Guide - Page 64
    6 Work with ink cartridges To ensure the best print quality from the HP All-in-One, you will need to perform some simple maintenance procedures. ...needed. (Power) button located on the product. Turn off the HP All-in-One by pressing the Wait until the power light turns off ...
  • HP Officejet 4500 | User Guide - Page 65
    ... this information (see Understand the Printer Status Report and Self-Test Report). NOTE: Ink level alerts and indicators ...: If you have installed a refilled or remanufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable. ...
  • HP Officejet 4500 | User Guide - Page 66
    ...low, a message appears on the display. You can also check the ink levels by using the printer Toolbox (Windows) or the HP Utility (Mac OS X). NOTE:...in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Ink level warnings and indicators provide estimates ...
  • HP Officejet 4500 | User Guide - Page 67
    ... see Order printing supplies online. To replace the ink cartridges 1. Make sure the product is turned on... you open the front access door to access the ink cartridges, the product cannot release the cartridges ...silent, and then lightly press down on an ink cartridge to release it. If you are replacing ...
  • HP Officejet 4500 | User Guide - Page 68
    ... from the slot on the right. 4. Pull the ink cartridge toward you, out of its slot. NOTE: HP provides recycling options for used ink cartridges in many countries/ regions. For more information, see HP inkjet supplies recycling program. 5. Remove the new ...
  • HP Officejet 4500 | User Guide - Page 69
    ..., the alignment will fail. Load unused plain white paper into the input tray, and then try the alignment again. 9. Press OK The HP All-in-One prints an ink cartridge alignment sheet. Replace the ink cartridges 65
  • HP Officejet 4500 | User Guide - Page 70
    ... more information, see Load an original on the scanner glass. The HP All-in-One aligns the ink cartridges. Recycle or discard the ink cartridge alignment sheet. Store ... Clean the ink cartridges Align the ink cartridges The HP All-in-One prompts you to align cartridges every time you ...
  • HP Officejet 4500 | User Guide - Page 71
    ...product prints an ink cartridge alignment sheet. 4. Place the alignment sheet face down on the scanner..., see Load an original on the scanner glass. 5. Press OK to scan the alignment sheet. After... sheet is scanned, alignment is complete. Recycle or discard the alignment sheet. Advanced ink cartridge...
  • HP Officejet 4500 | User Guide - Page 72
    Chapter 6 To align the ink cartridges from the HP software 1. Load letter or A4, unused, plain white paper in the input .... b. Click the Device Services tab. c. Click Align the ink cartridges. Mac OS X a. Open the HP Utility. For instructions, see Open the HP Utility. b. Click Align, and then follow ...
  • HP Officejet 4500 | User Guide - Page 73
    ...ink cartridge contacts before replacing the affected ink cartridge. To clean the ink cartridges from the HP software 1. Load letter, A4, or ... Device Services tab. c. Click Align the ink cartridges. Mac OS X a. Open the HP Utility. For instructions, see Open the HP Utility. b. Click Clean Printheads, ...
  • HP Officejet 4500 | User Guide - Page 74
    ... access to qualified online support specialists • Software and driver updates for the HP all-in-one • Valuable troubleshooting information for common ... available when you register the HP all-in-one For more information, see Obtain electronic support. 3. Call HP support. ...
  • HP Officejet 4500 | User Guide - Page 75
    ...Telephone support numbers After the phone support period Before you call Call HP support while you are in front of the computer and the HP All-in-One. Be prepared to provide the following information: • • Model number (located on the label...
  • HP Officejet 4500 | User Guide - Page 76
    ... the time that this situation began? ◦ Did anything else occur prior to this situation (such as a thunderstorm, HP All-inOne was moved, etc.)? Phone support period One year of phone support is available in North America, Asia Pacific, ...
  • HP Officejet 4500 | User Guide - Page 77
    ‫.‪For the most current list of telephone support numbers, see www.hp.com/support‬‬ ‫‪www.hp.com/support‬‬ ‫‪HP support‬‬ ‫37‬
  • HP Officejet 4500 | User Guide - Page 78
    ...you can install it using the HP software CD included with the product, or you can download the software from the HP support Web site (www.hp.com/support). Try these when you begin troubleshooting a printing problem For a paper jam, see Clear paper jams. For...
  • HP Officejet 4500 | User Guide - Page 79
    ..., and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/ support) for the latest troubleshooting information, or product fixes and updates. ... process fails repeatedly, you might have a defective sensor or ink cartridge. Contact HP support. Go to www.hp....
  • HP Officejet 4500 | User Guide - Page 80
    ... media settings • Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For ...
  • HP Officejet 4500 | User Guide - Page 81
    ... Print in Grayscale is not selected in the print driver. Check the device location and length .... • Make sure the media size selected in the printer driver match the size of media loaded... orientation selected in the application match the settings in the printer driver. For more information, see Print...
  • HP Officejet 4500 | User Guide - Page 82
    ...9: Replace the problem ink cartridge Solution 10: Service the product Solution 1: Use genuine HP cartridges... HP cartridges are designed and tested with HP printers to help you easily produce great results... service or repairs required as a result of using a non-HP ink supply will not be covered under ...
  • HP Officejet 4500 | User Guide - Page 83
    ... does not accept ink well is also prone to print defects. HP ink and paper are designed to work together. Store ... a short period of time (if possible) A short period of printer inactivity can clear up some problems. If possible, let the printer sit idle for 40 minutes, and then try printing again. If...
  • HP Officejet 4500 | User Guide - Page 84
    ..., increase the print quality. To print more quickly, decrease the print quality. • Paper type: If one of the options matches your paper type exactly, choose the...and then make any necessary changes. • Paper Type: If one of the options matches your paper type exactly, choose ...
  • HP Officejet 4500 | User Guide - Page 85
    ... communication, see Print Quality Diagnostic Report. • If your product supports wireless communication, see Self-Test Report. 2. After evaluating... 180 degrees. • If the issue persists, visit the HP online support Web site at www.hp.com/ support for further troubleshooting information. NOTE: Stop ...
  • HP Officejet 4500 | User Guide - Page 86
    ...then press OK. 3. Evaluate the Print Quality Diagnostic Report: a b c d Ink level Color bars Large-font text Alignment ...at the Ink level boxes to double-check cartridge ink levels. If a box is completely white, you .... Example Ink Level - Black is low - replace. Tri-color is OK. 82 Solve a problem
  • HP Officejet 4500 | User Guide - Page 87
    ... should be uniform in color throughout. Example of Good Color Bars: All bars are solid, sharp-edged, and extend with uniform color across the entire page. The printer is operating correctly. • • The top black bar is printed by the Black Ink Cartridge The colored bars are ...
  • HP Officejet 4500 | User Guide - Page 88
    ... Report, try the following solutions: • Avoid leaving un-taped ink cartridges outside of the printer for an extended period of time. For more information about handling...clear. Example of good large-font text The letters are sharp and clear - the printer is operating correctly. 84 Solve a problem
  • HP Officejet 4500 | User Guide - Page 89
    ... of bad large-font text The letters are jagged. The letters are smeared. The letters are ragged on one end. d. Alignment pattern: If the color bars and large-font text look OK and the ink cartridges are not empty, look at the alignment pattern directly above the color bars. ...
  • HP Officejet 4500 | User Guide - Page 90
    Chapter 7 The lines are jagged. 86 Solve a problem
  • HP Officejet 4500 | User Guide - Page 91
    ... OK. To evaluate the Diagnostic Page: 1. Look at the color bars in the middle of the page. There should be three color bars and a black bar. All the bars should have sharp edges. They should be solid (not streaked with white or other colors). They should be uniform in color throughout. Poor print ...
  • HP Officejet 4500 | User Guide - Page 92
    ... of Good Bars - all bars are solid, sharp-edged, and uniformly colored - the printer is operating correctly. • The black bar is printed by the Black Ink Cartridge • ...following solutions: • Avoid leaving un-taped ink cartridges outside of the printer for an extended period of time. For...
  • HP Officejet 4500 | User Guide - Page 93
    .... Example of good black text - the letters are sharp and clear - the printer is operating correctly Example of bad black text - the ... the bar, clean the ink cartridges. Large-font text: Letters are smeared or ragged on one end. For instructions, see Clean the ink cartridges. NOTE: Do not clean ink...
  • HP Officejet 4500 | User Guide - Page 94
    ... and are still experiencing a problem, the product might need servicing. To contact HP support, visit www..... These can damage the ink cartridge or the HP All-in-One. To clean the ink cartridge contacts 1. ... back of the device. NOTE: Depending how long the HP All-in-One is unplugged, the date and time ...
  • HP Officejet 4500 | User Guide - Page 95
    ... on your printed pages after you have already cleaned the ink cartridges by using the device control panel or the software you installed with the HP All-in-One. Make sure you have the following materials available: • Dry foam rubber swabs, lint-...
  • HP Officejet 4500 | User Guide - Page 96
    ... until the print carriage is idle and silent, and then unplug the power cord from the back of the device. NOTE: Depending how long the HP All-in-One is unplugged, the date and time might be erased. You might need to reset the date and time later, when ...
  • HP Officejet 4500 | User Guide - Page 97
    ...media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media... before loading. • Make sure the paper guides are set to the correct markings in the tray for the media.... • Make sure the tray is not overloaded with paper. Solve paper-feed problems 93...
  • HP Officejet 4500 | User Guide - Page 98
    ... the stack height is within this range. Use HP media for optimum performance and efficiency. Solve copy problems If the following topics do not help, see HP support for information about HP support No copy came out Copies are blank Documents are ...
  • HP Officejet 4500 | User Guide - Page 99
    ... for the copy job to make sure that they are for normal size. The HP software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP software for more information. • Copy quality is poor • ...
  • HP Officejet 4500 | User Guide - Page 100
    ... matches the control panel settings. Solve scan problems If the following topics do not help, see HP support for information about HP support. NOTE: If you are starting the scan from a computer, see the software Help for troubleshooting information Scanner did ...
  • HP Officejet 4500 | User Guide - Page 101
    ... Scanned image quality is poor Scan defects are apparent Scanner did nothing • Check the original Make ... READY state. Check the software Make sure the software is properly installed. • • Scan takes too long ... job before you tried to scan, the scan starts if the scanner is not busy. However, ...
  • HP Officejet 4500 | User Guide - Page 102
    ... the HP software for instructions about changing the properties. ◦ If you have selected a picture scanning option, the HP software automatically crops the image. However, ... Scan the entire glass. Mac OS X: From the HP Scan software, click Scan, select the Picturesscan profile, click Profile...
  • HP Officejet 4500 | User Guide - Page 103
    ... the correct TWAIN source is selected. In the software, check the TWAIN source by selecting Select Scanner on the File menu. Scanned image quality is poor The original is ...the type of scan job that you are performing. Try changing the graphics settings. Solve scan problems 99
  • HP Officejet 4500 | User Guide - Page 104
    ... information, see Load an original on the scanner glass. ◦ Adjust the software settings according to how you plan to use the scanned page. ◦ ... the resolution and color settings are correct. Size is reduced The HP software settings might be set to reduce the scanned image. See the product software...
  • HP Officejet 4500 | User Guide - Page 105
    ...having problems sending and receiving faxes The device is having problems sending a manual fax The device cannot receive faxes, but can...successfully, there might not be a problem. • If you are running the test from the Fax Setup Wizard (Windows) or HP Setup Assitant (Mac OS X), make sure the device...
  • HP Officejet 4500 | User Guide - Page 106
    ...Fax Hardware Test continues to fail and you experience problems faxing, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The "Fax Connected to Active Telephone Wall ...
  • HP Officejet 4500 | User Guide - Page 107
    ... port. 1. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to... cord supplied in the box with the device to connect to the telephone wall jack. One end of the phone cord should be connected to the Solve fax problems 103
  • HP Officejet 4500 | User Guide - Page 108
    ... the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test each time, until you identify which piece of ...
  • HP Officejet 4500 | User Guide - Page 109
    ...the phone cord supplied in the box with the device, connect one end to your telephone wall jack, ... using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into ... phone cord supplied in the box with the device, connect one end to your telephone wall jack, ...
  • HP Officejet 4500 | User Guide - Page 110
    ...without the other equipment, then one or more pieces of the equipment is causing problems; try adding ...device to a working phone line and continue reviewing the troubleshooting information in this section. If you ... to turn on the device. After turning on the device, HP recommends you wait five minutes...
  • HP Officejet 4500 | User Guide - Page 111
    ... with the device to connect to the telephone wall jack. One end of the phone cord should be connected ... computer for an error message providing information about the problem and how to solve it. If there is an error,... quality (noise) can cause faxing problems. Check the sound quality of the phone line...
  • HP Officejet 4500 | User Guide - Page 112
    ..., contact your DSL provider for support. If you are using a phone splitter, this can cause faxing problems. (A splitter is... to the telephone wall jack. • The device is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a ...
  • HP Officejet 4500 | User Guide - Page 113
    ... using a distinctive ring service, check to make sure that the Distinctive Ring feature on the device is set to All Rings. For more information, see Change the answer ... faxes automatically take over the phone line to receive all incoming faxes, which prevents the device from receiving ...
  • HP Officejet 4500 | User Guide - Page 114
    ... on the same phone line with the device, you might have one of the following problems: ◦ Your answering machine might not be set up ... fax. If you can receive faxes successfully without the other equipment, one or more pieces of the other equipment is causing problems; try adding them back one at a ...
  • HP Officejet 4500 | User Guide - Page 115
    ... proper format or the receiving fax machine is having problems. To check this, try calling the fax number ... and the device to answer in the maximum number of rings supported. (The maximum number of rings varies by country/...cord that you might already have in your home or office. Solve fax problems 111
  • HP Officejet 4500 | User Guide - Page 116
    ... Check the taskbar and ensure that the HP Digital Imaging monitor is turned on at all times. Cause: ...sure the computer is configured to receive faxes. Cause: HP Digital Imaging Monitor is not operating ...). Restart the HP Digital Imaging Monitor or restart the computer. Solution: 112 Solve a problem
  • HP Officejet 4500 | User Guide - Page 117
    ...) General network troubleshooting If you are unable to install the device software, verify that All cable connections to... Start, point to Settings, and then click Printers or Printers and Faxes. - or Click Start, ... Control Panel, and then double-click Printers. 3. Right-click the device icon, click ...
  • HP Officejet 4500 | User Guide - Page 118
    ... wireless, press and hold the Wireless button for three seconds. NOTE: If your HP device supports Ethernet networking, ... the suggestions provided in the Basic troubleshooting section and are still unable to connect to your HP device to the wireless network, try the following suggestions in the order ...
  • HP Officejet 4500 | User Guide - Page 119
    • • • Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only) Step 6: Make sure the HP Network Devices Support service is running (Windows only) Add hardware addresses to a wireless access point (...
  • HP Officejet 4500 | User Guide - Page 120
    .... If an Ethernet cable is plugged into the back, then wireless connectivity is disabled. 2. If the HP device is connected to a wireless network, .... If the Network Status is Offline, the HP device is not connected to a network. Run the Wireless Network Test (using the instructions at the beginning of ...
  • HP Officejet 4500 | User Guide - Page 121
    ...is online and ready If you have the HP software installed, you can check the ...Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, click... displayed in Details view, click the View menu, and then click Details. Solve wireless problems (some models only) 117
  • HP Officejet 4500 | User Guide - Page 122
    ... double-click Printers. 2. Determine if the version of the printer driver in the Printers or Printers and Faxes folder is connected wirelessly: a. Right-click the ... is connected wirelessly, and select Set as Default Printer. Step 6: Make sure the HP Network Devices Support service is...
  • HP Officejet 4500 | User Guide - Page 123
    ... communication between your HP device and your computer. If you are having problems such as Printer not found when installing HP software Unable to print, print job stuck in queue or printer goes offline Scan communication errors or scanner busy ...
  • HP Officejet 4500 | User Guide - Page 124
    .... This can happen if you answered "block" to any firewall dialog boxes that appeared when you installed the HP software. If this occurs, and if you are using a ..., 427 • TCP port: 139 Scanning • UDP port: 427 • TCP ports: 9220, 9500 HP device status UDP port: 161...
  • HP Officejet 4500 | User Guide - Page 125
    ... port: 9220 HP device installation UDP port: 427 Solve device management problems ... must be connected to a network using either an Ethernet or a wireless connection. You cannot use the embedded ... be connected to a network using either an Ethernet or a wireless connection. You cannot use the embedded ...
  • HP Officejet 4500 | User Guide - Page 126
    ... issues If the following topics do not help, see Solve a problem for information about HP support. • • Hardware installation suggestions Software installation suggestions Hardware installation suggestions Check the device • Make sure that all ...
  • HP Officejet 4500 | User Guide - Page 127
    ... cannot recognize the HP software CD in the CD drive, inspect the HP software CD for damage. You can download the device driver from the HP Web site (www.hp.com/support). Check or perform the following • Make sure the computer meets the system ...
  • HP Officejet 4500 | User Guide - Page 128
    ...for damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that the USB drivers have not been ...View current device information and ink cartridge status Help troubleshoot problems The Printer Status Report and the ...
  • HP Officejet 4500 | User Guide - Page 129
    ... product, as well as information about diagnosing problems. Self-Test Report 1. Printer Information: Shows device ...a log of recent events that have occurred. To print the Printer Status Report or Self-Test Report ... Press Setup, select Print Report, select Printer Status or SelfTest, and then press OK...
  • HP Officejet 4500 | User Guide - Page 130
    ...network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page ...mask, default gateway, as well as the hardware address of the device. 3. 802.11 Wireless: Shows information about the active wireless network...
  • HP Officejet 4500 | User Guide - Page 131
    ...paper to jam the ADF Placing too much paper in the ADF tray. For information on the maximum number of sheets allowed in the ADF, see Load an original on the scanner glass. Using paper that is too thick or too thin for the device. Trying to add paper to the ADF tray while the device is feeding pages...
  • HP Officejet 4500 | User Guide - Page 132
    ... from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded... size and type. Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in ...
  • HP Officejet 4500 | User Guide - Page 133
    NOTE: Humidity may cause paper to curl and hence paper jam. Clear jams 129
  • HP Officejet 4500 | User Guide - Page 134
    ... information Device specifications Regulatory information Environmental product stewardship program Third-party licenses Warranty information This section contains the following topics: Hewlett-Packard limited warranty statement • • Ink cartridge warranty information 130 Technical information
  • HP Officejet 4500 | User Guide - Page 135
    Hewlett-Packard limited warranty statement HP product Software Media Printer Print ... outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-... ink cartridge, HP will charge its standard time and materials charges to service the printer...
  • HP Officejet 4500 | User Guide - Page 136
    Appendix A Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in...printing device. This warranty does not cover HP ink products that have been refilled,...During the warranty period the product is covered as long as the HP ink is not depleted and the end ...
  • HP Officejet 4500 | User Guide - Page 137
    ... Wired (Ethernet) network (some models only) Wireless 802.11b/g (some models only) Black and tri-color ink cartridge ... ink cartridge yields. HP PCL 3 GUI Up to 3000 pages per month Bulgarian, ... Chinese, Turkish. Processor and memory specifications Non-wireless models Device specifications 133
  • HP Officejet 4500 | User Guide - Page 138
    ...XP SP1 Starter Edition, Windows Vista Starter Edition, and Windows 7 Starter Edition, only printer drivers, scan drivers, and the Toolbox are available. To see system...This file is available on your computer after you install the HP software. • • Mac OS X (v10.4.11, v10.5, v10...
  • HP Officejet 4500 | User Guide - Page 139
    ... network protocols TCP/IP Network management • HP Web Jetadmin plug-ins • Embedded Web server... network (IPX/SPX-based networks are not supported A Web browser (either Microsoft Internet Explorer... followed when printing on both side of a page. Understand supported sizes Media size Standard media ...
  • HP Officejet 4500 | User Guide - Page 140
    ... 4.4 x 6 inches) A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches) DL Envelope (110 x 220 mm; 4.3 x 8.7 inches) C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches) No. 6 3/4 Envelope (92.2 mm x 165.1 mm; 3.63 x 6.5 inches) Envelope C5 Cards Index card (76.2 x 127 mm; 3 x 5 inches) Index card (102 x 152 mm; 4 ...
  • HP Officejet 4500 | User Guide - Page 141
    ... media between between 76.20 to 210.06 mm wide and 101.60 to 762.00 mm long (3 to 8.5 inches wide and 4 to 30 inches long) Main tray Understand supported media types and weights Tray Main tray Type Paper Weight 60 to 105 g/m2 (16 to 28 lb bond) Capacity Up to 100 sheets of plain paper (25 mm or 1 ...
  • HP Officejet 4500 | User Guide - Page 142
    ... or 0.2 inches stacked) Up to 50 sheets of plain paper (text printing) (20 lb index) All supported media * Some models only. Set minimum margins...on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins. 138 Technical information
  • HP Officejet 4500 | User Guide - Page 143
    ... x 1200 optimized dpi color on select HP photo papers with 1200 input dpi.... x 1200 optimized dpi color on select HP photo papers with 1200 input dpi... Premium Plus Photo ◦ ◦ HP Premium Photo HP Advanced Photo Copy specifications... loaded in the main tray. Paper type Plain paper HP Bright White Paper...
  • HP Officejet 4500 | User Guide - Page 144
    ...Premium Plus Photo Papers HP Premium Photo Papers HP Advanced Photo Paper HP Everyday Photo Paper, Semi-gloss HP Everyday Photo Paper, Matte Other... Premium Inkjet Transparency HP Iron-on Transfer HP Photo Cards Other specialty... Glossy Greeting Card Matte Greeting Card HP Brochure & Flyer Paper, Glossy...
  • HP Officejet 4500 | User Guide - Page 145
    ... specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Scan speeds vary according to the complexity of the document Twain-compliant interface ... per RGB color, 48-bit total Maximum scan size from glass: 216 x 297 mm (8.5 x ...
  • HP Officejet 4500 | User Guide - Page 146
    ... Notice to users of the Canadian telephone network Notice to users in the European Economic Area Notice to users of the German telephone network Australia wired fax statement Regulatory information for wireless products Regulatory model number Declaration of conformity 142 Technical information
  • HP Officejet 4500 | User Guide - Page 147
    ...equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna. Increase...changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the equipment....
  • HP Officejet 4500 | User Guide - Page 148
    Appendix A Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement 144 Technical information
  • HP Officejet 4500 | User Guide - Page 149
    ...you may connect to your telephone line and still have all of those devices ring when your number is called. Too many devices on one line might result in failure to ring in response to an incoming call. In most, but not all, areas the sum of the RENs of all devices should...
  • HP Officejet 4500 | User Guide - Page 150
    ... telephone interface. The termination on an interface might consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN for this product is 0.0B, based on FCC Part 68 test results. 146 Technical ...
  • HP Officejet 4500 | User Guide - Page 151
    ... eines analogen Public Switched Telephone Network (PSTN) gedacht. Schließen Sie den TAE N-Telefonstecker, der im Lieferumfang des HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP-Fax kann als einzelnes Gerät und/oder in Verbindung...
  • HP Officejet 4500 | User Guide - Page 152
    ... and any attached external antenna, if supported, shall be placed in such a manner to minimize the ... users in Brazil Aviso aos usuários no Brasil Este equipamento opera em ... Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and ...
  • HP Officejet 4500 | User Guide - Page 153
    .... The Regulatory Model Number for your product is SNPRC-0902-01 or SDGOB-0833. This regulatory number should not be confused with the marketing name (HP Officejet 4500 (G510) All-in-One series) or product number. Regulatory information 149
  • HP Officejet 4500 | User Guide - Page 154
    ... the product Product Name and Model: Regulatory Model Number: Product Options: Power adaptor: 1) HP Officejet 4500 series printer SNPRC-0902-01 All 0957-2269 conforms to the following Product Specifications and Regulations: SAFETY: IEC 60950...
  • HP Officejet 4500 | User Guide - Page 155
    ... Product Name and Model: Regulatory Model Number: Product Options: Radio Module Power adaptor: 1) HP Officejet J4680 and J4624, HP Officejet 4500 Wireless series printer SDGOB-0833 All RSVLD-0608 0957-2269 conforms to the following Product Specifications and ...
  • HP Officejet 4500 | User Guide - Page 156
    ...visit HP's Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html ...Material safety data sheets Recycling program HP inkjet supplies recycling program Disposal ...and ink cartridges free of charge. For more information, go to the following Web site: www.hp...
  • HP Officejet 4500 | User Guide - Page 157
    ... city office, your household waste disposal service or the shop where you purchased the product. Évacuation des ... usagés, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ou ... ser descartado junto com o lixo doméstico. No entanto, é sua responsabilidade levar os ...
  • HP Officejet 4500 | User Guide - Page 158
    ... mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY ... qualified imaging product model information is listed at: www.hp.com/go/energystar Chemical Substances ... information report for this product can be found at: www.hp.com/go/reach RoHS notices (China ...
  • HP Officejet 4500 | User Guide - Page 159
    Third-party licenses This section contains the following topics HP Officejet 4500 Desktop HP Officejet 4500 HP Officejet 4500 Wireless Third-party licenses 155
  • HP Officejet 4500 | User Guide - Page 160
    Appendix A HP Officejet 4500 Desktop Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon Bosselaers
  • HP Officejet 4500 | User Guide - Page 161
    ... Gay All rights reserved. Redistribution and use in ... may be used to endorse or promote products derived from this software without specific prior written permission. ...OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH ...
  • HP Officejet 4500 | User Guide - Page 162
    ... 2005 Copyright (C) 1995-2005 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone ...
  • HP Officejet 4500 | User Guide - Page 163
    HP Officejet 4500 Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon Bosselaers @author Paulo Barreto
  • HP Officejet 4500 | User Guide - Page 164
    ... Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of ...conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ...
  • HP Officejet 4500 | User Guide - Page 165
    ... as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, .../or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following ...
  • HP Officejet 4500 | User Guide - Page 166
    ... conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes ...
  • HP Officejet 4500 | User Guide - Page 167
    ... conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes ...
  • HP Officejet 4500 | User Guide - Page 168
    ... Tim Hudson (tjh@cryptsoft.com Copyright 2002 Sun Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally developed by SUN MICROSYSTEMS, ... 2005, 2007 Olivier Gay All rights reserved. Redistribution and use in source and ...
  • HP Officejet 4500 | User Guide - Page 169
    ... 2005 Copyright (C) 1995-2005 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone ...
  • HP Officejet 4500 | User Guide - Page 170
    Appendix A HP Officejet 4500 Wireless Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon Bosselaers
  • HP Officejet 4500 | User Guide - Page 171
    ... Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of ...conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ...
  • HP Officejet 4500 | User Guide - Page 172
    ... as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, .../or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following ...
  • HP Officejet 4500 | User Guide - Page 173
    ... conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes ...
  • HP Officejet 4500 | User Guide - Page 174
    ... conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes ...
  • HP Officejet 4500 | User Guide - Page 175
    ... Tim Hudson (tjh@cryptsoft.com Copyright 2002 Sun Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally developed by SUN MICROSYSTEMS, ... 2005, 2007 Olivier Gay All rights reserved. Redistribution and use in source and ...
  • HP Officejet 4500 | User Guide - Page 176
    ... 2005 Copyright (C) 1995-2005 Jean-loup Gailly and Mark Adler This software is provided 'as-is', without any express or implied warranty. In no event will the authors be held liable for any damages arising from the use of this software. Permission is granted to anyone ...
  • HP Officejet 4500 | User Guide - Page 177
    ... online For a list of HP cartridge numbers that work with your printer, see Supported ink cartridges. ... number, and estimated ink levels. The HP supplies that work in your printer are pre-selected. You... supplies label (located inside the printer, near the ink cartridges). The HP SureSuppply Web site (...
  • HP Officejet 4500 | User Guide - Page 178
    ...: NOTE: For more information about opening and using these HP software tools, see Device management tools ◦ Solution Center (.... The self-test diagnostic page. For more information, see Understand the Printer Status Report and Self-Test Report. NOTE: When replacing ink cartridges, make sure to ...
  • HP Officejet 4500 | User Guide - Page 179
    ...fax setup After completing all the steps in the getting started guide, use the instructions in this section to complete your ...can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X) to help you ...If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord ...
  • HP Officejet 4500 | User Guide - Page 180
    ... Go to step 2. Select the combination of equipment and services sharing your fax line DSL: A... branch exchange (PBX) phone system or an integrated services digital network (ISDN) system. Distinctive ... receive faxes directly to and from your computer software applications through a dial-up connection? ...
  • HP Officejet 4500 | User Guide - Page 181
    ...look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow. NOTE...you use the phone cord supplied in the box to connect one end to your telephone wall jack and ... Voice mail service Recommended fax setup Case A: Separate fax line (no voice calls...
  • HP Officejet 4500 | User Guide - Page 182
    ...line DSL PBX Distinct ive ring service Voice calls Computer dial-up modem Answering machine Voice mail service Recommended fax setup Case J: Shared ... mail Case A: Separate fax line (no voice calls received) If you... cord supplied in the box with the device, connect one end to your telephone wall jack...
  • HP Officejet 4500 | User Guide - Page 183
    ... not connect any equipment to the device, use the instructions in this section to connect a DSL filter between the ... phone cord supplied in the box with the device, connect one end to the open port on the DSL filter, ... already have in your home or office. As only one phone cord is supplied, you might ...
  • HP Officejet 4500 | User Guide - Page 184
    ... If you encounter problems setting up the device with optional equipment, contact your local service provider ... equipment. For example, you might have assigned one port for telephone and Group 3 fax and ... allows you to have multiple phone numbers on one phone line, each with a different ring pattern,...
  • HP Officejet 4500 | User Guide - Page 185
    ... a distinctive ring service 1. Using the phone cord supplied in the box with the device, connect one end to ...fax number. NOTE: By default, the device is set to answer all ring patterns. If you do not ... and fax calls or it might not answer at all. 4. 5. (Optional) Change the Rings to Answer setting to ...
  • HP Officejet 4500 | User Guide - Page 186
    ... to it. If you set up the device to answer calls automatically, it answers all incoming calls and receives faxes. The device will not be ... fax machine, you will need to answer the fax call manually. If you encounter problems setting up the device with optional equipment, contact your local service ...
  • HP Officejet 4500 | User Guide - Page 187
    ... Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect .... You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the device with optional equipment, contact your local service provider or ...
  • HP Officejet 4500 | User Guide - Page 188
    ...phone cord supplied in the box with the device, connect one end to your telephone wall jack,...modem software, the device will not be able to receive faxes. 5. 6. 7. Turn on the Auto Answer setting. (Optional)... encounter problems setting up the device with optional equipment, contact your local service ...
  • HP Officejet 4500 | User Guide - Page 189
    ...jack Parallel splitter DSL/ADSL filter Connect one end of the phone jack that was supplied with the device to ... purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two... phone cord provided in the box with the device, connect one end to the DSL filter, and then connect...
  • HP Officejet 4500 | User Guide - Page 190
    ... check your computer to see if it has one or two phone ports. NOTE: If ...coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and ...check your computer to see if it has one or two phone ports. NOTE: If ...), as shown below. (A parallel splitter has one RJ-11 port on the front and ...
  • HP Officejet 4500 | User Guide - Page 191
    ...or manually: • If you set up the product to answer calls automatically, it answers all incoming calls and receives faxes. The HP All-in-One will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a ...
  • HP Officejet 4500 | User Guide - Page 192
    Appendix C Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1 2 3 4 Telephone wall...Computer Telephone NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. ...
  • HP Officejet 4500 | User Guide - Page 193
    ... calls. 2. Using the phone cord supplied in the box with the devices, connect one end to the DSL filter, then connect the other end to the ... machine and receives the fax. If you encounter problems setting up the device with optional equipment, contact your local service provider or vendor for further...
  • HP Officejet 4500 | User Guide - Page 194
    ...answering machine connected on this phone line, set up the HP device as described in this section. NOTE: Since your ... dial-up modem shares the phone line with the HP device, you cannot use both your ... device simultaneously. For example, you cannot use the HP device for faxing while you are using your ...
  • HP Officejet 4500 | User Guide - Page 195
    ...Before you begin, check your computer to see if it has one or two phone ports NOTE: If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ...
  • HP Officejet 4500 | User Guide - Page 196
    ...). Using the phone cord supplied in the box with the product, connect one end to your telephone wall jack, then connect the ... off the automatic fax reception setting in your modem software, the HP product will not be able to receive faxes. 7. 8. 9. Turn on the Auto Answer setting. Set your answering ...
  • HP Officejet 4500 | User Guide - Page 197
    ...for your country/region. 5 6 7 8 DSL/ADSL modem Computer Answering machine Telephone (optional) NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not...
  • HP Officejet 4500 | User Guide - Page 198
    ... phone cord supplied in the box with the device, connect one end to the DSL/ADSL filter, then connect ... you encounter problems setting up the device with optional equipment, contact your local service provider ... fax calls. You must receive faxes manually; this means you must be available to respond in...
  • HP Officejet 4500 | User Guide - Page 199
    .... Before you begin, check your computer to see if it has one or two phone ports. • If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ...
  • HP Officejet 4500 | User Guide - Page 200
    ...Portugal Spain France Ireland Italy www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.....hp.dk/faxconfig www.hp.se/faxconfig www.hp.no/faxconfig www.hp.nl/faxconfig www....hp.es/faxconfig www.hp.com/fr/faxconfig www.hp.com/ie/faxconfig www.hp.com/it/faxconfig 196 Additional...
  • HP Officejet 4500 | User Guide - Page 201
    ... to your particular home or office setup instructions. 2. 3. 4. 5. Make sure the ink cartridges are installed, and that full-size paper is loaded in the input tray before ... are correct. A blank or incorrect fax setting can cause problems faxing. If the test fails, review the...
  • HP Officejet 4500 | User Guide - Page 202
    ... settings The control-panel options enable you to set up and manage a wireless connection and ... light on the front of the device. In order to stay connected to a wireless network, the radio must stay on. However, ... OK. Select Wireless Radio, and then select Yes to turn the radio on, or No to turn the ...
  • HP Officejet 4500 | User Guide - Page 203
    ... click the Network Settings tab, click the Wired or Wireless tab (depending on the current connection), and then...you are an advanced user, you might want to manually change, such as the IP address, subnet mask, or the default gateway. CAUTION: Be careful when manually assigning an IP address. If you ...
  • HP Officejet 4500 | User Guide - Page 204
    ...be set up using the Wireless Connection Utility on the HP software CD. NOTE: If you encounter problems, see Solve wireless problems (some models... use the device with any wireless connection, you must run the installation program at least once from the HP software CD and...
  • HP Officejet 4500 | User Guide - Page 205
    ...and communicates directly with other wireless devices without the use of a WAP. All devices on the ad ... over radio waves from one wireless device to another wireless device. Devices on a WEP-...OK. Follow the display instructions to complete the setup. Set up the device for wireless communication (some...
  • HP Officejet 4500 | User Guide - Page 206
    ..., double-click the setup icon on the HP Software CD. On the CD menu, click Install Network/Wireless Device, and then follow the ... set up wireless communication using the installer (Mac OS X) 1. 2. 3. Connect a USB wireless setup cable to the port on the back of the HP device and then to any USB port ...
  • HP Officejet 4500 | User Guide - Page 207
    ... connected your HP device using a USB or Ethernet cable, you can change to a wireless ... Change from a USB connection to a wireless connection (Windows) 1. Select Start, Programs, HP, select your .... Change from an Ethernet connection to a wireless connection NOTE: For Ethernet-enabled HP devices only....
  • HP Officejet 4500 | User Guide - Page 208
    ...administrator name as well. Turn off administrative access over wireless if possible. If you do this, you ... in a central location in line of sight with the wireless devices on the network. Keep all wireless devices on the network within range of one another. • • • Uninstall and reinstall the ...
  • HP Officejet 4500 | User Guide - Page 209
    ...are deleted. Restart your computer. To reinstall the software, insert the HP Software CD into your computer's CD drive, follow the onscreen instructions. ... events to complete. Follow the onscreen instructions. 9. When the software installation is complete, the HP Digital Imaging Monitor icon...
  • HP Officejet 4500 | User Guide - Page 210
    ... icon on the toolbar. Double click HP Uninstaller. Follow the onscreen instructions. After the software is uninstalled, restart your computer. To reinstall the software, insert the HP Software CD into your computer's CD drive. On the desktop, open the CD, and then ...
  • HP Officejet 4500 | User Guide - Page 211
    ... Toolbox provides maintenance information about the device. NOTE: The Toolbox can be installed from the HP Software CD by selecting the full installation option if the computer meets... to Print Settings, and then click Printer Toolbox. Right-click the HP Digital Imaging Monitor in the ...
  • HP Officejet 4500 | User Guide - Page 212
    Appendix E NOTE: On a Macintosh computer, the features available in the HP Utility vary depending on the selected device. Ink level warnings and indicators ... replace cartridges until print quality becomes unacceptable. TIP: When the HP Utility is opened, you can gain access to ...
  • HP Officejet 4500 | User Guide - Page 213
    You can open the embedded Web server by using these methods: • Web browser: In a supported Web browser on your computer, type the IP address or hostname that ... it so that you can return to it quickly. Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to the device you wish to ...
  • HP Officejet 4500 | User Guide - Page 214
    ... information, see Solve wired (Ethernet) network problems (some models only). If the product is connected to a wireless network, make sure the wireless network is functioning properly. For more information, see Solve wireless problems (some models only). Ink Alert The ink cartridge identified...
  • HP Officejet 4500 | User Guide - Page 215
    ...and accessories. For information about recycling used ink supplies, see HP inkjet supplies recycling program. NOTE: Ink from the ... residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Cartridge Problem The ink cartridge identified in the message is...
  • HP Officejet 4500 | User Guide - Page 216
    ... CAUTION: Do not touch the copper-colored contacts or ink nozzles. Doing so can result in clogs,... failure, and bad electrical connections. 5. Hold the ink cartridge with the HP logo on top, and reinsert the ink cartridge. Make sure you push the ink cartridge in firmly until it snaps into place. 6....
  • HP Officejet 4500 | User Guide - Page 217
    ... For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the product. To solve this problem, try ...s control panel, select a different paper size in the printer driver, and then print the document again. ...
  • HP Officejet 4500 | User Guide - Page 218
    ...Click Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, ... Start, point to Settings, and then click Printers or Printers and Faxes. - Or Click Start, ...For information about solving printing problems, see Solve printing problems. General printer error There was ...
  • HP Officejet 4500 | User Guide - Page 219
    ... the error code provided in the message, and then contact HP support. For more information about contacting HP support, see HP support. Align cartridge The product prompts you to align ink cartridges every ... repeatedly, you might have a defective sensor or ink cartridge. Contact HP support. Go to ...
  • HP Officejet 4500 | User Guide - Page 220
    ... support electronic 71 cut-off pages, troubleshoot 77 A accessibility 3, 9 accessories Printer Status Report 125 Self-Test Report 125 warranty 131 acoustic ... with fax and answering machine D dark images, troubleshoot copies 95 scans 100 Declaration of Conformity (DOC) 150 B...
  • HP Officejet 4500 | User Guide - Page 221
    ... 46 device control panel locating 10 network settings 198 scan from 35 send faxes 40 dial tone test, failure 104...53 parallel phone systems 180 DOC 150 dots or streaks, troubleshoot copies 96 dots, troubleshoot scan 100 driver warranty 131 DSL, fax setup with parallel phone systems 179 duty cycle 133 ...
  • HP Officejet 4500 | User Guide - Page 222
    ... 34 Mac OS X HP Utility 207 uninstall software 206 wireless communication setup 202 ... ADF capacity 19 clear jams 127 HP, order 174 load tray 19 print... 207 HP Utility (Mac OS X) opening 207 humidity specifications 141 L language, printer 133 left navigation button 12 light images, troubleshoot copies ...
  • HP Officejet 4500 | User Guide - Page 223
    ... fax reports 56 faxes 46 last fax details 58 Printer Status Report 125 slow 76 troubleshoot 75 Print borderless Mac OS 33... Windows 29, 31 print quality troubleshoot 78 print-carriage access door, locating 11 printer driver warranty 131 Printer Status Report information on 124 print ...
  • HP Officejet 4500 | User Guide - Page 224
    ... model number 149 replace ink cartridges 62 report wireless test 203 reports ...35 slow 97 troubleshoot 96 Scan function indicator 13 scanner glass clean ... 204 wireless settings 201 send faxes basic fax 39 manually 40 ..., troubleshoot 99 subscriber identification code 52 supplies order online 173 Printer ...
  • HP Officejet 4500 | User Guide - Page 225
    ...power 75 print 75 print quality 78 Printer Status Report 124 receive faxes 106, 109 scan 96 scan quality 99 send faxes ... supply yield data sheet 133 wireless security 201 white bands or stripes, troubleshoot copies 95, 96 scans 99 Windows borderless 33 HP Solution Center 207 print brochures 26 Print ...
  • HP Officejet 4500 | User Guide - Page 226
    two-sided 34 uninstall software 205 wireless communication advanced wireless troubleshooting 114 basic wireless troubleshooting 114 Ethernet setup 202 radio, turn off 198 reducing interference 204 ... 202 settings 200 turn off 203 wizard 201 wireless test report print 203 222
  • HP Officejet 4500 | User Guide - Page 227
  • HP Officejet 4500 | User Guide - Page 228
    © 2009 Hewlett-Packard Development Company, L.P. www.hp.com/support Podręcznik użytkownika



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HP Officejet 4500 - All-in-One Printer - G510 Manual