HP Officejet 4500 User Guide

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HP Officejet 4500 manual table of contents:

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  OFFICEJET 4500 User Guide A909 G510
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  HP Officejet 4500 (G510) All-inOne series User Guide
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  ...prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty ...such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not...
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  ...lights...12 Change product settings...13 Select the mode...13 Change product settings...14 Types ... and using media...17 Load an original on the scanner glass...18 Load an original in the automatic document... media...19 Maintain the device...21 Clean the scanner glass...21 Clean the exterior ...22 Clean...
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  ... product control panel...35 Edit a scanned document using optical character recognition (OCR) software...36 Copy Copy documents...37 Change copy settings...37 Fax Send a ... Send a fax in Error Correction Mode...43 Receive a fax...44 Receive a fax manually...44 Set up backup fax...45 ...
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  ... mode...53 Set the dial type...54 Set the redial options...54 Set the fax speed...54 Set the fax sound volume...55...66 Align the ink cartridges...66 Clean the ink cartridges...68 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support ...
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  ... and unexpected printouts...78 Solution 1: Use genuine HP cartridges...78 Solution 2: Check the paper...78 ... empty ink cartridges...81 Solution 6: Print and evaluate a diagnostic report and troubleshoot ... wired (Ethernet) network problems (some models only)...113 General network troubleshooting...113 ...
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  Contents Solve wireless problems (some models only)...114 Basic wireless troubleshooting...114 Advanced wireless troubleshooting...114 Step ... online and ready...117 Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only)...118 Step 6: Make sure the ...
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  ......153 Chemical Substances...154 RoHS notices (China only)...154 Third-party licenses...155 HP Officejet 4500 Desktop...156 HP Officejet 4500...159 HP Officejet 4500 Wireless...166 B HP supplies and accessories Order printing supplies online...173 Supplies...173 Supported ...
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  ... 802.11 wireless network settings...200 To set up wireless communication using the device control panel with wireless setup ...a WAP...204 Other guidelines...204 Guidelines for reducing interference on a wireless network...204 Uninstall and reinstall the software...204 E Device management tools Toolbox...
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  Use the HP Solution Center (Windows)...207 HP Utility (Mac OS X)...207 Embedded Web server (some models only)......Paper Jam...213 The printer is out of paper...214 Printer Offline...214 Printer Paused...214 Document failed to print...214 General printer error...214 Align cartridge...215 Index...216 8
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  ... functions can be executed through keyboard commands. The software also supports Windows accessibility options such as StickyKeys, ToggleKeys, FilterKeys, ... product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/accessibility. For accessibility information for Mac OS ...
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  ... for this product, see Power consumption. Recycled Materials: For more information regarding recycling of HP products, please visit:... the following topics Front view Printing supplies area Back view Front view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 10 Get started
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  ... Scanner lid Printing supplies area HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 2 Cartridge access door Ink cartridges Back view HP Officejet 4500 / HP Officejet 4500 Wireless HP Officejet 4500 Desktop 1 2 3 Universal serial bus (USB) port ...
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  ... a quick reference to the device control panel features. Label 1 2 3 4 5 6 7 8 Name and Description Wireless button (HP Officejet 4500 Wireless): Turns the 802.11 wireless feature on or off. The button is lit when the wireless feature is on. Keypad: Enters ...
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  ...product is connected to a computer, you can also change the product settings using software tools available on your computer, such as the Toolbox (Windows), the HP Utility (Mac OS X), or the embedded Web server (EWS). For more information about these...
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  ... continue printing. If the error message shows an error code, press the Power button to turn off the device, and then turn it on again... most situations, this action solves the problem. If the message persists, your device might need service. For more information, see Solve a problem. 14 Get started
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  ... media types before buying large quantities. Use HP media for optimum print quality. Visit the ... If you want the best print quality, HP recommends using HP papers that are specifically designed for ..., special presentations, brochures, mailers, and calendars. HP Bright White Inkjet Paper delivers high-...
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  ...HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take ...of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together...
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  ...HP Photo Value Packs conveniently package Original HP ink cartridges and HP Advanced Photo Paper to save you time and take ...of printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together...
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  ... lightweight or stretches easily Media that contains staples or clips NOTE: To scan, copy, or fax documents that contain pages that do not conform to these ... on the scanner glass. Load an original on the scanner glass You can copy, scan, or fax up to letter- or A4-size originals by loading them on ...
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  You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-size document by placing it in the document feeder tray. ... to your photos. NOTE: Two-sided legal-size documents cannot be scanned, copied, or faxed using the ADF. NOTE: Some features, such as the Fit to ...
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  .... • Photo paper: If the photo paper has a tab along one edge, make sure the tab is pointing towards the back of the...product. • Custom-sized media: Use only custom-sized media that is supported by the device. For more information, see Media specifications. 3. Slide the media guides in the tray to ...
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  Maintain the device This section provides instructions for keeping the device in top working condition. Perform these maintenance procedures as ... glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as ...
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  ... the exterior WARNING! Before cleaning the device, turn off the power and unplug the power cord from the electrical socket. Use a soft, ... or separator pad, and then close the cover. If you have lines or dust appearing on scanned documents or faxes, clean the plastic strip in the ADF. To clean the ...
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  ... strip inside the automatic document feeder 1. Turn off the device and unplug the power cord. NOTE: Depending how long the device is unplugged, the date and... need to reset the date and time later, when you plug the power cord back in. 2. Lift the cover of the automatic document feeder until it stops,...
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  ... close the cover of the automatic document feeder. 7. Plug in the power cord, and then turn on the device....see Solve a problem. Turn off the device Turn off the product by pressing the (power) button ...might not return to the correct position causing problems with the ink cartridges and print quality ...
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  ... more information, see Load media. On the File menu in your software application, click Print. Select the product you want to ... dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click a type of print task in...
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  ... for your operating system. NOTE: To set print settings for all print jobs, make the changes in the printer driver. For more ... dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Select Brochure Printing - ...
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  ... next to the Printer selection to access these options. 6. Select any other print settings that you want, and then click ... dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the Features tab, change the ...
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  ... 6.0 or higher for Web browsing, you can use HP Smart Web Printing to ensure simple, predictable web ... want and how you want it printed. You can access HP Smart Web Printing from the toolbar in Internet Explorer. For more information about HP Smart Web Printing, see the help file provided with it. ...
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  ... menu in your software application, choose Page Setup. b. Choose the desired printer in the Format for pop-up menu. c. Specify the ...Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Print photos 29
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  ...you are using Mac OS X (v10.4), complete the following steps: a. From the File menu in your software application, choose Page Setup. b. Choose the desired printer in the Format for pop-up menu. c. Specify the page attributes, such as the paper ...
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  8. Select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to the ... box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. If necessary, set up the custom size in the printer driver: a. ...
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  ...: a. From the File menu in your software application, choose Page Setup. b. Choose the desired printer in the Format for pop-up menu. c. Specify the ... software application, choose Page Setup (Mac OS X v10.4) or Print (Mac OS X v10.5). 2. Choose the desired printer in the Format ...
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  ... opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Click the Features tab. In the Size list, click More, and then select the borderless size loaded ...
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  ...If necessary, select the appropriate Photo Fix options: • Off: applies no HP Real Life Technologies to the image. • Basic: automatically focuses the image; ... the File menu in your software application, click Print. 3. Select the Two-sided (Duplex) Printing option in the Printing...
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  ...a computer. You can also scan originals using the HP software provided with the product and ...a computer. You can use the HP software to convert the text in scanned documents into a format ... and running on your computer prior to scanning. To verify that the HP software is running on a computer running ...
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  ... software You can use OCR software to import scanned text into your preferred word... scanner software did not recognize the program during the installation. See the onscreen Help for the HP Solution Center for information about how to create a link to the word-processing program. The OCR software does...
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  ...: If you are copying a document when a fax arrives, the fax is stored in the device memory until the copying finishes. This can reduce the number of fax pages stored in memory. This section contains... an original on the scanner glass. 3. Use the left arrow or right arrow to select one of the following...
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  ...or right arrow to navigate between different copy options. 2. Make any changes to the copy function ..., and then press OK to accept the changes. To save the current settings as defaults for future jobs 1.... right arrow to navigate between different copy options. 2. Make any changes to the copy function ...
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  ... either the control panel or the software that came with the device. You can verify the fax is set up correctly ... fax. You can also send a fax manually from an attached phone. This allows you to speak with... section contains the following topics Send a basic fax Send a fax manually from a phone Send a...
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  Chapter 5 TIP: You can also send a fax manually from a phone or by using monitor dialing. These ...a fax before sending it. When you send a fax manually, you can hear the dial tones, telephone...not use the keypad on the control panel of the device when manually sending a fax. You must use the keypad on ...
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  ... hear fax tones. The telephone line is silent while the fax is transmitting. At this point, you can hang up ...you would dial a regular telephone. When you send a fax using monitor dialing, you can hear ...or you will not hear a dial tone. To send a fax using monitor dialing from the device control panel ...
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  ...fax from memory You can scan a black-and-white fax into memory and ...once it is able to connect to the receiving fax machine. After the device scans the pages into memory... OK. 5. Press right arrow until Scan & Fax appears, and then press... time. You can only schedule one fax to be sent at a time. You can...
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  ...Press Start. The device scans all pages and the scheduled time appears on the display. The fax is sent at ... and white, because of memory limitations. The device scans the fax into memory then dials the... dialed and an error report is generated. Send a fax in Error Correction Mode Error Correction Mode...
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  ...a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the ... you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax...
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  You can receive faxes manually from a phone that is: • • Directly connected to the device (on the 2-EXT port) On the same phone line, but not directly connected to the device To receive a fax manually 1. Make sure the device is turned on and you have paper loaded in the main tray. 2. Remove...
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  ... are deleted from memory when you turn off the power. Poll to receive a fax Polling allows the HP All-in-One to ask another fax machine to... fax that it has in its queue. When you use the Poll to Receive feature, the HP All-in-One calls the designated fax machine and requests...
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  NOTE: The HP All-in-One does not support polling pass codes. Polling pass codes ... (or has not changed the default pass code) or the HP All-in-One will not be able to receive the fax. ...received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is ...
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  ...then press OK. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the HP All-in-One does if it receives a fax that is too large for the ... all countries/regions. If it is not supported in your country/region, Junk Fax Blocker does not appear...
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  Add numbers to the junk fax list You can block specific numbers by adding them to the junk fax list. To manually enter a number to block 1. Press Setup. 2. Press right arrow to select Fax Settings, and then press OK. 3. Press right arrow to ...
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  ... destination computer must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode. • HP Digital Imaging monitor in Windows Taskbar must be on ...icon on the toolbar. 3. Double-click HP Setup Assistant, and then follow the onscreen instructions. 50 Fax
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  ..., color faxes will still print. To modify Fax to PC settings the HP Software Follow the instructions for your operating system: Windows 1. Open... HP Utility. 2. Click the Application icon on the toolbar. 3. Double-click HP Setup Assistant, and then follow the onscreen instructions. Turn off Fax to PC...
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  ... the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the ...
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  ... ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a... do not have a distinctive ring service, use the default ring pattern, which is All Rings. NOTE: The HP fax cannot receive faxes when the main phone number is off the hook. ...
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  ...and then press OK. Set the redial options If the device was unable to send a fax because the receiving fax machine ... is OFF. To set the redial options 1. Press Setup. 2. Press right arrow to select Fax Settings, and then... or No Answer Redial options, and then press OK. Set the fax speed You can set...
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  ...) An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, try using a lower Fax ... at high speed (33600 bps) or when sending color faxes. If you experience problems sending and receiving faxes while using an Internet fax service, use a slower fax ...
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  .... NOTE: If the reports are not legible, you can check the estimated ink levels from the control panel, HP Solution Center (Windows), or HP Utility (Mac OS X). NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you...
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  ...On Fax Receive Send & Receive to select Fax Confirmation, and then press OK. to select one of the following, and then press OK. Does not print a fax confirmation report when ... Press right arrow to select one of the following, and then press OK. Send & Receive Off On Fax Send On Fax ...
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  ...OK again to print the log. To view the fax log from the HP software Follow the instructions for your operating system... HP Solution Center software. For instructions, see Use the HP Solution Center (Windows). 2. Click ... and then click Fax Log. Mac OS X 1. Open the HP Utility. For instructions, see Open...
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  Print a Caller ID History Report Use the following procedure to print a list of Caller ID fax numbers. To print a Caller ID History Report 1. Press Setup, select Printer Report, and then select Caller ID History Report. 2. Press OK. Use reports 59
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  ... sealed packages until they are needed. (Power) button located on the product. Turn off the HP All-in-One by pressing the Wait until the power light turns off before unplugging the power cord or turning off a power strip. If you improperly turn off the HP All-in-One, the print ...
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  ... Check the estimated ink levels You can check the estimated ink levels from the HP Solution Center, Toolbox (Windows), the HP Utility (Mac.... In addition, some residual ink is left in the cartridge after it is used. For more information, see www.hp.com/go/inkusage. Check the estimated ink levels 61
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  .... You can also check the ink levels by using the printer Toolbox (Windows) or the HP Utility (Mac OS X). NOTE: Ink from the cartridges is used in the printing process in... cartridge after it is used. For more information see www.hp.com/go/inkusage. Ink level warnings and indicators provide...
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  ... see Order printing supplies online. To replace the ink cartridges 1. Make sure the product is turned on... you open the front access door to access the ink cartridges, the product cannot release the cartridges ...silent, and then lightly press down on an ink cartridge to release it. If you are replacing ...
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  ...4. Pull the ink cartridge toward you, out of its slot. NOTE: HP provides recycling options for used ink cartridges in many countries/ regions. For more information, see HP inkjet supplies recycling program. 5. Remove the new ink cartridge from its packaging and, ...
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  6. Hold the ink cartridge with the HP logo on top, and insert the new ink cartridge into the empty cartridge slot. Make sure... plain white paper into the input tray, and then try the alignment again. 9. Press OK The HP All-in-One prints an ink cartridge alignment sheet. Replace the ink cartridges 65
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  ... more information, see Load an original on the scanner glass. The HP All-in-One aligns the ink cartridges. Recycle or discard the... the following topics: • • Align the ink cartridges Clean the ink cartridges Align the ink cartridges The HP All-in-One prompts you to align cartridges every time you...
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  ...product prints an ink cartridge alignment sheet. 4. Place the alignment sheet face down on the scanner..., see Load an original on the scanner glass. 5. Press OK to scan the alignment sheet. After... sheet is scanned, alignment is complete. Recycle or discard the alignment sheet. Advanced ink cartridge...
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  Chapter 6 To align the ink cartridges from the HP software 1. Load letter or A4, unused, plain white paper in the input tray. For more ... Click the Device Services tab. c. Click Align the ink cartridges. Mac OS X a. Open the HP Utility. For instructions, see Open the HP Utility. ...
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  ... cartridge contacts before replacing the affected ink cartridge. To clean the ink cartridges from the HP software 1. Load letter, A4, or legal unused plain white paper into the ... Services tab. c. Click Align the ink cartridges. Mac OS X a. Open the HP Utility. For instructions, see Open the ...
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  ...assistance and includes the following features: • Fast access to qualified online support specialists • Software and driver updates for the HP all-in-one • Valuable troubleshooting information for common problems • Proactive device updates,...
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  ... to your questions. Connect with an HP technician by using online chat. Check for software updates. You can also obtain support from the Toolbox (Windows) or HP Utility (Mac...-step solutions to common printing problems. For more information, see Toolbox (Windows) or HP Utility (Mac OS X)....
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  ...◦ Did anything else occur prior to this situation (such as a thunderstorm, HP All-inOne was moved, etc.)? Phone support period One year of phone support... and Latin America (including Mexico). Telephone support numbers In many locations, HP provides toll free telephone support ...
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  ‫.‪For the most current list of telephone support numbers, see www.hp.com/support‬‬ ‫‪www.hp.com/support‬‬ ‫‪HP support‬‬ ‫37‬
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  ... about support options. General troubleshooting tips and resources NOTE: Many of the steps below require HP software. If you did not install the HP software, you can install it using the HP software CD included with the product, or you can download the software ...
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  ... as power cord and USB cable), wait about 20 seconds, and reconnect the cables. If the problem persists, visit the HP Web site (www.hp.com/ support) for the latest troubleshooting information, or product fixes and updates. Alignment fails If the ...
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  ... media settings • Make sure you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media loaded in the tray. More than one page is being picked For ...
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  ... Print in Grayscale is not selected in the print driver. Check the device location and length .... • Make sure the media size selected in the printer driver match the size of media loaded... orientation selected in the application match the settings in the printer driver. For more information, see Print...
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  ...9: Replace the problem ink cartridge Solution 10: Service the product Solution 1: Use genuine HP cartridges... HP cartridges are designed and tested with HP printers to help you easily produce great results... service or repairs required as a result of using a non-HP ink supply will not be covered under ...
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  ...product. Plain paper is fine for text documents. For photos, HP Advanced Photo paper is the best choice. Try ... accept ink well is also prone to print defects. HP ink and paper are designed to work together. ... inactivity can clear up some problems. If possible, let the printer sit idle for 40 minutes, ...
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  ..., decrease the print quality. • Paper type: If one of the options matches your paper type exactly, ...the selected option matches your paper size. Mac OS X 1. From the File menu in your software application,... any necessary changes. • Paper Type: If one of the options matches your paper type exactly,...
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  ...a diagnostic report and troubleshoot defects 1. To help diagnose the print quality problems, follow the instructions for your particular model ... or image 180 degrees. • If the issue persists, visit the HP online support Web site at www.hp.com/ support for further troubleshooting information. NOTE: ...
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  ...then press OK. 3. Evaluate the Print Quality Diagnostic Report: a b c d Ink level Color bars Large-font text Alignment ...at the Ink level boxes to double-check cartridge ink levels. If a box is completely white, you .... Example Ink Level - Black is low - replace. Tri-color is OK. 82 Solve a problem
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  ...and extend with uniform color across the entire page. The printer is operating correctly. • • The top black bar is printed by the Black Ink Cartridge The colored bars are printed by the Tri-color ...of Bad Color Bars: The top bar is ragged on one end. Poor print quality and unexpected ...
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  ... Report, try the following solutions: • Avoid leaving un-taped ink cartridges outside of the printer for an extended period of time. For more information about handling...clear. Example of good large-font text The letters are sharp and clear - the printer is operating correctly. 84 Solve a problem
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  ... of bad large-font text The letters are jagged. The letters are smeared. The letters are ragged on one end. d. Alignment pattern: If the color bars and large-font text look OK and the ink cartridges are not empty, look at the alignment pattern directly above the color bars. ...
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  Chapter 7 The lines are jagged. 86 Solve a problem
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  ... Follow these steps to print, and then evaluate a Diagnostic report. 1. Load regular, white, letter-size or A4 paper. 2. On the product control panel, press (Setup), select Print Report, select SelfTest, and then press OK. To evaluate the Diagnostic Page: 1. Look at the color bars in the middle of ...
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  ...solid, sharp-edged, and uniformly colored - the printer is operating correctly. • The black bar is printed ...: • Avoid leaving un-taped ink cartridges outside of the printer for an extended period of time....ink cartridges, see Handle the ink cartridges. (Power) button, which prevents air from Always...
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  .... Example of good black text - the letters are sharp and clear - the printer is operating correctly Example of bad black text - the ... the bar, clean the ink cartridges. Large-font text: Letters are smeared or ragged on one end. For instructions, see Clean the ink cartridges. NOTE: Do not clean ink...
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  ... and are still experiencing a problem, the product might need servicing. To contact HP support, visit www... These can damage the ink cartridge or the HP All-in-One. To clean the ink cartridge contacts 1....then unplug the power cord from the back of the device. NOTE: Depending how long the HP All-in-One ...
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  ... on your printed pages after you have already cleaned the ink cartridges by using the device control panel or the software you installed with the HP All-in-One. Make sure you have the following materials available: • Dry foam rubber swabs, lint-...
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  .... 2. Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the device. NOTE: Depending how long the HP All-in-One is unplugged, the date and time might be erased. You might need to reset the date ...
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  ...media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media... before loading. • Make sure the paper guides are set to the correct markings in the tray for the media.... • Make sure the tray is not overloaded with paper. Solve paper-feed problems 93...
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  ...on top of other paper of the same size so that the stack height is within this range. Use HP media for optimum performance and efficiency. Solve copy problems If the following topics do not help, see HP support for information about HP support No copy ...
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  ...copy job to make sure that they are for normal size. The HP software settings might be set to reduce the scanned image. Change the settings, if needed. See the onscreen Help for the HP software for more information. • Copy quality is poor • Take steps to...
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  ... type matches the control panel settings. Solve scan problems If the following topics do not help, see HP support for information about HP support. NOTE: If you are starting the scan from a computer, see the software Help for troubleshooting information Scanner ...
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  ... processing a short while. Wait until the device reaches the READY state. Check the software Make sure the software is properly installed. • • Scan takes too long • ...and scanning processes share memory, which means that the scan might be slower. • Solve scan problems 97
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  ... the HP software for instructions about changing the properties. ◦ If you have selected a picture scanning option, the HP software automatically crops the image. However, ... Scan the entire glass. Mac OS X: From the HP Scan software, click Scan, select the Picturesscan profile, click Profile...
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  .... Devices that are not TWAIN-compliant do not work with the device software. ◦ Make sure that you have connected the USB cable to ... Verify that the correct TWAIN source is selected. In the software, check the TWAIN source by selecting Select Scanner on the File menu. Scanned image quality is poor ...
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  ... of the scanning process. Unclear text Try adjusting the settings. Make sure that the resolution and color settings are correct. Size is reduced The HP software settings might be set to reduce the scanned image. See the product software Help for more ...
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  ...again, and then turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section...fax successfully, there might not be a problem. • If you are running the test from the Fax Setup Wizard (Windows) or HP Setup Assitant (Mac OS X), make ...
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  .... If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The "Fax Connected ...
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  ...the fax test again. • If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall ...the box with the device to connect to the telephone wall jack. One end of the phone cord should be connected to the Solve fax problems 103
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  ...you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector ...without the other equipment, then one or more pieces of the equipment is causing problems; try adding ... identify which piece of equipment is causing the problem. • Try connecting a working phone and ...
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  ...If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that ... cause the test to fail. This will not cause a problem sending or receiving faxes. Try sending or receiving a ... again. After you resolve any problems found, run the fax test again to make sure...
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  ..., connect the device to a working phone line and continue reviewing the troubleshooting information in this section. If you are using a phone... plugged into a power outlet. Press the Power button to turn on the device. After turning on the device, HP recommends you wait five minutes before sending or ...
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  ... information about the problem and how to solve it. If there is an error, the device will not send or receive a fax until ... poor sound quality (noise) can cause faxing problems. Check the sound quality of the phone line ... more information, see Case B: Set up the device with DSL. Solve fax problems 107
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  ..., contact your DSL provider for support. If you are using a phone splitter, this can cause faxing problems. (A splitter is... to the telephone wall jack. • The device is having problems sending a manual fax Solution: NOTE: This possible solution applies only in the countries/regions that receive a ...
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  ... fax call is connected directly to the device. To send a fax manually, the telephone must be connected directly ... manually, see Receive a fax manually. • If you have a voice mail service at the same ... to make sure that the software that came with your modem is not set to receive faxes automatically....
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  ... your outgoing message to allow the device to detect fax tones. This problem is most common with digital answering machines.... fax signal can cause problems during fax reception. To find out if other equipment ... equipment is causing problems; try adding them back one at a time and receiving a fax each ...
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  ... the fax is not in the proper format or the receiving fax machine is having problems. To check this, try calling the ... ask the recipient to check the receiving fax machine for any problems. Fax tones are recorded on my ... cord that you might already have in your home or office. Solve fax problems 111
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  ... is turned off (Windows). Solution: Check the taskbar and ensure that the HP Digital Imaging monitor is turned on at all times. Cause: The ... HP Digital Imaging Monitor is not operating properly (Windows). Restart the HP Digital Imaging Monitor or restart the computer. Solution: 112 Solve a problem
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  ... the installation program again. • • General network troubleshooting Network port created does not ...) General network troubleshooting If you are unable to install the device software, verify that All ... sure that the network ports created in the device driver match the device IP address: 1. Print...
• Page 118
  ..., perform one or more of the following tasks in the order shown below. • • Basic wireless troubleshooting... recommendations that might help solve the problem. Advanced wireless troubleshooting If you have... if the firewall software is blocking communication Step 4: Make sure the HP device is online...
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  • • • Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only) Step 6: Make sure the HP Network Devices Support service is running (Windows only) Add hardware addresses to a wireless access point (...
• Page 120
  .... If an Ethernet cable is plugged into the back, then wireless connectivity is disabled. 2. If the HP device is connected to a wireless ...to a network. If the Network Status is Offline, the HP device is not connected to a network. Run the Wireless Network Test (using the instructions at the beginning ...
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  ... the computer and HP device have active connections to the same network, the firewall security software might be ... firewall turned off, try enabling the firewall software to recognize the HP device. Step 4: Make sure the HP... is online and ready If you have the HP software installed, you can check the ...
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  ...device is Offline, right-click the device, and click Use Printer Online. b. If the HP ... 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows ... for the HP device, right-click the printer icon for the version of the printer driver that is connected wirelessly,...
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  ... between your HP device and your computer. If you are having problems such as Printer not found when installing HP software Unable to print, print job stuck in queue or printer goes offline Scan communication errors or scanner busy messages Unable ...
• Page 124
  Chapter 7 Another common problem is that HP software is not set as a trusted software by your firewall to access the network. This can happen if you ...€œ to any firewall dialog boxes that appeared when you installed the HP software. If this occurs, and if you are using a ...
• Page 125
  Faxing • UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Solve device management problems This section provide ...(EWS), the product must be connected to a network using either an Ethernet or a wireless connection. You cannot use the embedded Web server if the...
• Page 126
  ... installation issues If the following topics do not help, see Solve a problem for information about HP support. • • Hardware installation suggestions Software installation suggestions Hardware installation suggestions Check the device • Make sure that ...
• Page 127
  ... from the product's control panel or by using the HP software installed with the product. Aligning the ink cartridges ensures high-quality output.... in the CD drive, inspect the HP software CD for damage. You can download the device driver from the HP Web site (www.hp.com/support). Check or perform ...
• Page 128
  ...the CD drive, inspect the CD for damage. You can download the device driver from the HP Web site (www.hp.com/ support). • In the Windows device manager, make sure that ... (util\ccc\uninstall.bat on the HP software CD) to perform a clean uninstallation of the device driver. Restart your ...
• Page 129
  ... about the product, as well as information about diagnosing problems. Self-Test Report 1. Printer Information: Shows device information (such .... To print the Printer Status Report or Self-Test Report Product control panel: Press Setup, select Print Report, select Printer Status or SelfTest, and then...
• Page 130
  ... device. You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. Network Configuration Page 1. General Information: Shows ...
• Page 131
  ...paper to jam the ADF Placing too much paper in the ADF tray. For information on the maximum number of sheets allowed in the ADF, see Load an original on the scanner glass. Using paper that is too thick or too thin for the device. Trying to add paper to the ADF tray while the device is feeding pages...
• Page 132
  ...same size and type. Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray... paper types that are recommended for the device. For more information, see Media specifications. 128 Solve a problem
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  NOTE: Humidity may cause paper to curl and hence paper jam. Clear jams 129
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  ... Environmental product stewardship program Third-party licenses Warranty information This section contains the following topics: Hewlett-Packard limited warranty statement • • Ink cartridge warranty information 130 Technical information
• Page 135
  Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Duration of limited warranty ... customer replaceable printheads) Accessories A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP ...
• Page 136
  Appendix A Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in...printing device. This warranty does not cover HP ink products that have been refilled,...During the warranty period the product is covered as long as the HP ink is not depleted and the end ...
• Page 137
  ... (Ethernet) network (some models only) Wireless 802.11b/g (some models only) Black and tri-color ink cartridge Visit www.hp.com/pageyield/ for more information on estimated ink cartridge yields. HP PCL 3 GUI Up to 3000 pages per month Bulgarian, Croatian, Czech, Danish, ...
• Page 138
  ... requirements, visit http://www.hp.com/support/. Operating system compatibility • Windows XP Service Pack 1,... available on your computer after you install the HP software. • • Mac OS X (v10.4.11, ... see www.hp.com/go/linuxprinting). Minimum requirements • Microsoft Windows XP (32-bit) Service ...
• Page 139
  ...Windows Server 2008 Terminal Services Compatible network protocols TCP/IP Network management • HP Web Jetadmin plug-ins • Embedded Web server Features ... be followed when printing on both side of a page. Understand supported sizes Media size Standard media sizes U.S. ...
• Page 140
  Appendix A (continued) Media size Borderless B5 (176 x 250 mm; 6.9 x 9.8 inches Borderless (10 x 15 cm, tab) Borderless (4 x 6 inches, tab) Borderless HV Borderless A6 Borderless cabinet Borderless (13 x 18 cm), same dimension as 5 x 7 inches Borderless (8.5 x 11 inches) 10 x 15 cm (tab) 4 x 6 ...
• Page 141
  ... media between between 76.20 to 210.06 mm wide and 101.60 to 762.00 mm long (3 to 8.5 inches wide and 4 to 30 inches long) Main tray Understand supported media types and weights Tray Main tray Type Paper Weight 60 to 105 g/m2 (16 to 28 lb bond) Capacity Up to 100 sheets of plain paper (25 mm or 1 ...
• Page 142
  ...to 50 sheets of plain paper (text printing) (20 lb index) All supported media * Some models only. Set minimum margins The document margins must ... this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins. 138 Technical information
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  ... x 1200 optimized dpi color on select HP photo papers with 1200 input dpi.... x 1200 optimized dpi color on select HP photo papers with 1200 input dpi... Premium Plus Photo ◦ ◦ HP Premium Photo HP Advanced Photo Copy specifications... loaded in the main tray. Paper type Plain paper HP Bright White Paper...
• Page 144
  ...Premium Plus Photo Papers HP Premium Photo Papers HP Advanced Photo Paper HP Everyday Photo Paper, Semi-gloss HP Everyday Photo Paper, Matte Other... Premium Inkjet Transparency HP Iron-on Transfer HP Photo Cards Other specialty... Glossy Greeting Card Matte Greeting Card HP Brochure & Flyer Paper, Glossy...
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  ... specifications Image editor included Integrated OCR software automatically converts scanned text to editable text Scan ...: 32 Vdc at 625 mA Power consumption 28.4 watts printing (Fast Draft Mode); 32.5 watts ... (bystander position) LpAd 56 (dBA) Sound power LwAd 7.0 (BA) Device specifications 141
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  ... in the European Economic Area Notice to users of the German telephone network Australia wired fax statement Regulatory information for wireless products Regulatory model number Declaration of conformity 142 Technical information
• Page 147
  ... if not installed and used in accordance with the instructions, may cause harmful interference to radio ..., contact: Manager of Corporate Product Regulations Hewlett-Packard Company 3000 Hanover Street ... made to this device that are not expressly approved by HP may void the user's authority to operate ...
• Page 148
  Appendix A Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement 144 Technical information
• Page 149
  ...devices ring when your number is called. Too many devices on one line might result ... you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty ... into your fax machine, you should complete the steps described in the software. Regulatory...
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  ... It does not imply that Industry Canada approved the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution might be particularly...
• Page 151
  ... telephone network Hinweis für Benutzer des deutschen Telefonnetzwerks Dieses HP-Fax ist nur für den Anschluss eines analogen... Sie den TAE N-Telefonstecker, der im Lieferumfang des HP All-in-One enthalten ist, an die Wandsteckdose (TAE 6) Code N an. Dieses HP-Fax kann als einzelnes Gerät und/oder...
• Page 152
  ... frequency radiation Caution The radiated output power of this device is far below the FCC radio ... any attached external antenna, if supported, shall be placed in such a manner to minimize ... Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and...
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  ...The Regulatory Model Number for your product is SNPRC-0902-01 or SDGOB-0833. This regulatory number should not be confused with the marketing name (HP Officejet 4500 (G510) All-in-One series) or product number. Regulatory information 149
• Page 154
  ...-01-A declares, that the product Product Name and Model: Regulatory Model Number: Product Options: Power adaptor: 1) HP Officejet 4500 series printer SNPRC-0902-01 All 0957-2269 conforms to the following Product Specifications and Regulations: ...
• Page 155
  ... Product Name and Model: Regulatory Model Number: Product Options: Radio Module Power adaptor: 1) HP Officejet J4680 and J4624, HP Officejet 4500 Wireless series printer SDGOB-0833 All RSVLD-0608 0957-2269 conforms to the following Product Specifications ...
• Page 156
  ...visit HP's Commitment to the Environment Web site at: www.hp.com/hpinfo/globalcitizenship/environment/index.html ...Material safety data sheets Recycling program HP inkjet supplies recycling program Disposal ...and ink cartridges free of charge. For more information, go to the following Web site: www.hp...
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  ... please contact your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements usagés par... collecte des équipements usagés, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ou le magasin où...
• Page 158
  ... products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines ...). A chemical information report for this product can be found at: www.hp.com/go/reach RoHS notices (China only) ...
• Page 159
  Third-party licenses This section contains the following topics HP Officejet 4500 Desktop HP Officejet 4500 HP Officejet 4500 Wireless Third-party licenses 155
• Page 160
  Appendix A HP Officejet 4500 Desktop Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon Bosselaers
• Page 161
  ... of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS...INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Third-party...
• Page 162
  ...alter it and redistribute it freely, subject to the following restrictions: 1. The origin of this software must not be misrepresented; you must not claim that ... marked as such, and must not be misrepresented as being the original software. 3. This notice may not be removed or altered from any source ...
• Page 163
  HP Officejet 4500 Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon Bosselaers @author Paulo Barreto
• Page 164
  ... A Expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, ... and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR ...
• Page 165
  ... distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic ... code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" Third-party...
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  .... 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software... whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (...
• Page 167
  .... 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software... whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (...
• Page 168
  ...) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH ... Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft... be used to endorse or promote products derived from this software without specific prior written permission...
• Page 169
  ...alter it and redistribute it freely, subject to the following restrictions: 1. The origin of this software must not be misrepresented; you must not claim that ... marked as such, and must not be misrepresented as being the original software. 3. This notice may not be removed or altered from any source ...
• Page 170
  Appendix A HP Officejet 4500 Wireless Third-party licenses AES rijndael-alg-fst.c @version 3.0 (December 2000) Optimised ANSI C code for the Rijndael cipher (now AES) @author Vincent Rijmen @author Antoon Bosselaers
• Page 171
  Expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to ... and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR ...
• Page 172
  ... distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software... code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" 168...
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  .... 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software... whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (...
• Page 174
  .... 3. All advertising materials mentioning features or use of this software must display the following acknowledgment: "This product includes software... whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (...
• Page 175
  ...) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH ... Young (eay@cryptsoft.com). This product includes software written by Tim Hudson (tjh@cryptsoft... be used to endorse or promote products derived from this software without specific prior written permission...
• Page 176
  ...alter it and redistribute it freely, subject to the following restrictions: 1. The origin of this software must not be misrepresented; you must not claim that ... marked as such, and must not be misrepresented as being the original software. 3. This notice may not be removed or altered from any source ...
• Page 177
  ... more information about opening and using these HP software tools, see Device management tools... printable shopping list. HP Solution Center uploads, with your permission, printer information, including ... supplies label (located inside the printer, near the ink cartridges). The HP SureSuppply Web site ...
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  ... more information about opening and using these HP software tools, see Device management tools ... Details button to view information about replacement ink cartridges. HP Utility (Mac OS X):: Click the ... have the same cartridge number as the ink cartridge you are replacing. HP media To order media such...
• Page 179
  ...all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep your getting ... TIP: You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X)... If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord ...
• Page 180
  ... telephone company. This section contains the following topics Choose the correct fax setup for your home or office Case A: Separate fax line (... dialup modem Do you send and receive faxes directly to and from your computer software applications through a dial-up connection? Do you send and receive ...
• Page 181
  ... services applicable to your home or office setting. Then look up the recommended fax setup. Step-by-step instructions are included for each case in the sections ...calls Computer dial-up modem Answering machine Voice mail service Recommended fax setup Case A: Separate fax line (...
• Page 182
  ... Computer dial-up modem Answering machine Voice mail service Recommended fax setup Case J: Shared voice/fax line with computer modem and answering machine Case K:... you might already have in your home or office. 2. Turn on the Auto Answer setting. 178 Additional fax setup
• Page 183
  ... 4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). Run a fax test. ... and receives the fax. Case B: Set up the device with DSL If you have a DSL service through ...might need to obtain additional phone cords for this setup. Set up faxing (parallel phone systems) 179...
• Page 184
  ...jack. Run a fax test. If you encounter problems setting up the device with optional ...send or receive faxes with the device. Refer to the documentation that came with your PBX phone system for instructions... up the device as described in this section. Back view of the device 180 Additional fax setup...
• Page 185
  ... device begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the device with optional equipment, contact your local service provider or vendor for further assistance. Case...
• Page 186
  ... call and hear fax tones from a sending fax machine, you will need to answer the fax call manually. If you encounter problems setting up the device with optional equipment, contact your local service provider or vendor for further assistance....
• Page 187
  ...or the device cannot receive faxes. You must initiate the manual fax before voicemail picks up the line. If you encounter problems setting up the device with ... computer modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you ...
• Page 188
  ... home or office. 4. If your modem software is set to receive faxes to your computer automatically, ...modem software, the device will not be able to receive faxes. 5. 6. 7. Turn on the Auto Answer setting. (Optional)... your local service provider or vendor for further assistance. 184 Additional fax setup
• Page 189
  ...DSL line and use that phone line to send faxes, follow these instructions to set up your fax. 1 2 3 Telephone wall jack Parallel splitter DSL/ADSL filter Connect one end of ... the back of the device, you might not be able to fax successfully. This special phone cord is different from the ...
• Page 190
  ... machine and receives the fax. If you encounter problems setting up the device with optional equipment, contact ... and telephone calls, use these instructions to set up your fax. There are two different ways ... line as a computer with two phone ports Back view of the product 186 Additional fax setup
• Page 191
  ... If you do not turn off the automatic fax reception setting in your modem software, the HP product will not be able to receive faxes...up the product to answer calls automatically, it answers all incoming calls and receives faxes. The HP All-in-One will not be able to distinguish between fax and voice ...
• Page 192
  Appendix C Shared voice/fax with computer DSL/ADSL modem Use these instructions if your computer has a DSL/ADSL modem 1 2 3 4 Telephone wall ..., or a parallel splitter which has two RJ-11 ports on the front and a plug on the back. 188 Additional fax setup
• Page 193
  ... device begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the device with optional equipment, contact your local service provider or vendor for further assistance. Case...
• Page 194
  ...answering machine connected on this phone line, set up the HP device as described in this section. NOTE: Since your ... dial-up modem shares the phone line with the HP device, you cannot use both your... simultaneously. For example, you cannot use the HP device for faxing while you are using your computer...
• Page 195
  Shared voice/fax line with computer dial-up modem and answering machine There are two...your computer "OUT" phone port on your computer Telephone (optional) Answering machine Computer with modem Use the phone ... to the adapter provided for your country/region. Set up faxing (parallel phone systems) 191
• Page 196
  ...do not turn off the automatic fax reception setting in your modem software, the HP product will not be able to receive faxes. 7. 8. 9. Turn on the Auto Answer setting. Set your answering ..., contact your local service provider or vendor for further assistance. 192 Additional fax setup
• Page 197
  Shared voice/fax line with computer DSL/ADSL modem and answering machine 1 2 3... Answering machine Telephone (optional) NOTE: You will need to purchase a parallel splitter. A parallel splitter has one RJ-11 ... RJ-11 ports on the front and a plug on the back. Set up faxing (parallel phone systems) 193
• Page 198
  ... modem, follow these instructions to set up your fax. If you encounter problems setting up the ... for fax calls. You must receive faxes manually; this means you must be available to respond in person ... a distinctive ring service, or to obtain a separate phone line for faxing. 194 Additional fax setup
• Page 199
  .... For example, you cannot use the device for faxing if you are using your computer ... your computer to see if it has one or two phone ports. • If your ...), as shown below. (A parallel splitter has one RJ-11 port on the front and ... computer dial-up modem. 3. Set up faxing (parallel phone systems) 195...
• Page 200
  ...Portugal Spain France Ireland Italy www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp.dk/faxconfig www....hp.com/fr/faxconfig www.hp.com/ie/faxconfig www.hp.com/it/faxconfig 196 Additional fax setup
• Page 201
  .... If the test fails, review the report for information on how to fix the problem and rerun the test. To test fax setup via the device control panel 1. Set .... If the test fails, review the report for more information on how to fix any problems found. • Test fax setup 197
• Page 202
  ... Change advanced network settings Set up the device for wireless communication (some models only) Uninstall and reinstall the software Change basic network settings The control-panel options enable you to set up and manage a wireless connection and to perform a variety ...
• Page 203
  ...), click the Network Settings tab, click the Wired or Wireless tab (depending on the current connection), and then ..., subnet mask, or the default gateway. CAUTION: Be careful when manually assigning an IP address. If you enter ... OK. Select Advanced Setup, select IP Settings, and then select Manual IP ...
• Page 204
  ... installer (Windows). Device control panel * An ad hoc network can be set up using the Wireless Connection Utility on the HP software CD. NOTE: If you encounter problems, see Solve wireless problems (some models only). To use the device with any ...
• Page 205
  ... sent over radio waves from one wireless device to another wireless device. Devices on a WEP-... workstations operating in ad hoc mode. ◦ To set up wireless communication using the device ...OK. Follow the display instructions to complete the setup. Set up the device for wireless communication (some ...
• Page 206
  ...Close any applications that are running on your computer. Insert the HP software CD into the CD drive. The...the setup icon on the HP Software CD. On the CD menu, click Install Network/Wireless Device, and...and then to any USB port on the computer. Place the HP software CD into the computer. Double-click...
• Page 207
  ...Change the connection method If you have installed the software and connected your HP device using a USB or Ethernet cable, ... from a USB connection to a wireless connection (Mac OS X) 1. Click the HP Device Manager icon on the Dock or in the Hewlett Packard folder in the Applications folder. 2. From ...
• Page 208
  ... administrator name as well. Turn off administrative access over wireless if possible. If you do this, you need ... with the wireless devices on the network. Keep all wireless devices on the network within range of one another. • • • Uninstall and reinstall the software If your installation is ...
• Page 209
  ... deleted. Restart your computer. To reinstall the software, insert the HP Software CD into your computer... until after you have reinstalled the software. 5. 6. Insert the HP Software CD into your computer... not available in the Windows Start menu. 1. 2. 3. Insert the HP Software CD into your computer's ...
• Page 210
  ... Application icon on the toolbar. Double click HP Uninstaller. Follow the onscreen instructions. After the software is uninstalled, restart your computer. To reinstall the software, insert the HP Software CD into your computer's CD drive. On the desktop, open the CD, and ...
• Page 211
  ... provides maintenance information about the device. NOTE: The Toolbox can be installed from the HP Software CD by selecting the full installation option if the computer meets the ... to Print Settings, and then click Printer Toolbox. Right-click the HP Digital Imaging Monitor in the ...
• Page 212
  Appendix E NOTE: On a Macintosh computer, the features available in the HP Utility vary depending on the selected device. Ink level warnings and indicators ... replace cartridges until print quality becomes unacceptable. TIP: When the HP Utility is opened, you can gain access to ...
• Page 213
  You can open the embedded Web server by using these methods: • Web browser: In a supported Web browser on your computer, type the IP address or hostname that ... it so that you can return to it quickly. Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to the device you wish to ...
• Page 214
  ...printer error Align cartridge Fax Memory Full If Backup Fax Reception or HP Digital Fax ...wireless network, the wireless connection has been broken. Make sure the product is turned on and that the (Power) ... properly. For more information, see Solve wireless problems (some models only). Ink Alert The ...
• Page 215
  ...and accessories. For information about recycling used ink supplies, see HP inkjet supplies recycling program. NOTE: Ink from the ... residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage. Cartridge Problem The ink cartridge identified in the message is...
• Page 216
  ... or ink nozzles. Doing so can result in clogs, ink failure, and bad electrical connections. 5. Hold the ink cartridge with the HP logo on top, and reinsert the ink cartridge.... if the error message has gone away. If the problem persists, try the next solution. 212 Errors (Windows)
• Page 217
  ... warranty, see Ink cartridge warranty information. If the problem persists after you replace the cartridge, contact HP support. For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in...
• Page 218
  ... then press OK. For more information, see Load media. Printer Offline The product is currently offline.... Details. If the product is Offline, right-click the product, and click Use Printer Online. ... information about solving printing problems, see Solve printing problems. General printer error There ...
• Page 219
  ...contacting HP support, see HP support. Align cartridge The product prompts you to align ink cartridges every time... can also align the ink cartridges at any time from the product's control panel or by using the HP software installed with the product. Aligning the ink cartridges ensures high-quality...
• Page 220
  ...troubleshoot copies 96 scan 100 blank pages, troubleshoot copy 94 print 76 scan 100 blocked fax numbers set up 48 broadcast faxing ...OS 32 print on 31 customer support electronic 71 cut-off pages, troubleshoot 77 A accessibility 3, 9 accessories Printer Status Report 125 Self-Test Report 125 warranty...
• Page 221
  ... parallel phone systems 180 DOC 150 dots or streaks, troubleshoot copies 96 dots, troubleshoot scan 100 driver warranty 131 DSL, fax setup with parallel phone systems 179 duty cycle 133 environmental sustainability program 152 error correction mode...
• Page 222
  ... print settings 26 two-sided 34 Mac OS X HP Utility 207 uninstall software 206 wireless communication setup 202 main... 138 media ADF capacity 19 clear jams 127 HP, order 174 load tray 19 print on ..., fax 52 Help button 12 Hewlett-Packard Company notices 3 HP Solution Center 207 HP Utility (...
• Page 223
  ...31 print quality troubleshoot 78 print-carriage access door, locating 11 printer driver warranty 131 Printer Status Report information on ... setup 200 wireless settings 126, 200 noise information 141 Q quality, troubleshoot copy 95 print 78 scan 99 O OCR edit scanned documents 36 troubleshoot...
• Page 224
  ... wireless communication 204 wireless settings 201 send faxes basic fax 39 manually 40 memory, ... copy 96 print 93 scan 99 slow print, troubleshoot 76 software OCR 36 uninstall from Mac OS X 206 ... on scans, troubleshoot 99 subscriber identification code 52 supplies order online 173 Printer Status Report...
• Page 225
  ... supplies and accessories 173 supply yield data sheet 133 wireless security 201 white bands or stripes, troubleshoot copies 95, 96 scans 99 Windows borderless 33 HP Solution Center 207 print brochures 26 Print photos 29, 31 print settings 25 set...
• Page 226
  two-sided 34 uninstall software 205 wireless communication advanced wireless troubleshooting 114 basic wireless troubleshooting 114 Ethernet setup 202 radio, turn off 198 reducing interference 204 regulatory information 147 security 204 ...
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  © 2009 Hewlett-Packard Development Company, L.P. www.hp.com/support Podręcznik użytkownika

HP Officejet 4500 - All-in-One Printer - G510 Manual