HP Officejet 4620 User Guide

HP Officejet 4620 Manual

HP Officejet 4620 manual table of contents:

  • HP Officejet 4620 | User Guide - Page 1
    OFFICEJET 4610/4620 User Guide
  • HP Officejet 4620 | User Guide - Page 2
  • HP Officejet 4620 | User Guide - Page 3
    HP Officejet 4610 All-in-One series/HP Officejet 4620 eAll-in-One series User Guide
  • HP Officejet 4620 | User Guide - Page 4
    ... convey the appropriate action. Mobility For those with mobility impairments, the printer software functions can be executed through keyboard commands.... of features that make it accessible for people with disabilities. Visual The printer software is accessible for those with visual impairments or low
  • HP Officejet 4620 | User Guide - Page 5
    ...14 Change the mode settings ...14 Change the printer settings...14 HP Digital Solutions...14 Scan ...Computer...15 HP Digital Fax (Fax to PC and Fax to Mac)...15 Select print media... ADF...27 Update the printer...29 Turn off the printer...29 Print Print documents...30 Print documents (Windows)...30 Print...
  • HP Officejet 4620 | User Guide - Page 6
    ... documents or photos (Mac OS X)...36 3 Scan Scan an original...37 Scan to a computer...37 Scan using Webscan (HP Officejet 4620 e-All-in-One series)...38 Scanning documents as editable text...39 To scan documents as editable text...39 Guidelines for ...
  • HP Officejet 4620 | User Guide - Page 7
    ...6 HP ePrint Set up HP ePrint...69 Set up HP ePrint using the HP printer software ...69 Set up HP ePrint ......70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address...71 Turn off HP ePrint...72 Remove Web Services...72 Work with ink cartridges Information on ink ...
  • HP Officejet 4620 | User Guide - Page 8
    ... is making some unexpected noises...83 Alignment fails...83 The printer is not responding (nothing prints)...83 The printer prints ... problems using HP ePrint and HP websites...111 Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series)...111 Solve problems using HP websites...112 4
  • HP Officejet 4620 | User Guide - Page 9
    ...117 Configure your firewall software to work with the printer...118 Solve printer management problems (HP Officejet 4620 e-All-in-One series... series)...121 Understand the Printer Status Report...122 Understand the network configuration page (HP Officejet 4620 e-All-in-...
  • HP Officejet 4620 | User Guide - Page 10
    ... specifications...146 Copy specifications...146 Fax specifications...146 Scan specifications...147 HP ePrint specifications (HP Officejet 4620 e-All-in-One series)...147 HP website specifications...147 Environmental specifications...148 Electrical specifications...148 ...
  • HP Officejet 4620 | User Guide - Page 11
    ...163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online...172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems)...174 Select the correct fax ...
  • HP Officejet 4620 | User Guide - Page 12
    D Network setup (HP Officejet 4620 e-All-in-One series) Set up the printer for wireless communication...198 Before you begin...198 ... management tools Toolbox (Windows)...205 HP Utility (Mac OS X)...205 Embedded web server (HP Officejet 4620 e-All-in-One series)...205 About cookies...
  • HP Officejet 4620 | User Guide - Page 13
    ... it accessible for people with disabilities. Visual The HP software provided with the printer is accessible for those with visual... buttons and tabs used in the HP software and on the printer control panel have... through keyboard commands. The HP software also supports Windows accessibility options such...
  • HP Officejet 4620 | User Guide - Page 14
    ... is reduced while in Sleep mode. After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. To change the time to Sleep mode 1. ... turn on and off the printer. Conserve Printing Supplies To conserve printing supplies such as ink and paper, try...
  • HP Officejet 4620 | User Guide - Page 15
    Understand the printer parts This section contains the following topics Front view Printing supplies area Back view Front view 10 9 1 8 7 6... Power button Control panel display Control panel Document feeder tray Width guides Understand the printer parts 11
  • HP Officejet 4620 | User Guide - Page 16
    Chapter 1 Printing supplies area 3 2 1 1 2 3 Ink cartridge access door Ink cartridges Printhead Back view 1 2 3 4 1 2 3 4 Fax port (2-EXT) Fax port (1-LINE ) Universal serial bus (USB) port Power input 12 Get started
  • HP Officejet 4620 | User Guide - Page 17
    ... information, see HP ePrint. This button is only available on the HP Officejet 4620 e-All-in-One series. Wireless button: Press this button to ... Wireless Summary or to access Setup options and the Network Menu. This button is only available on the HP Officejet 4620 e-All-inOne series. Cancel button: ...
  • HP Officejet 4620 | User Guide - Page 18
    ...a computer, you can also change the printer settings using HP software tools available on your computer. For more information about these tools, see... the (Back) button to return to the previous menu. HP Digital Solutions The printer includes a collection of digital solutions that ...
  • HP Officejet 4620 | User Guide - Page 19
    ... print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP web... papers for printing and copying If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Select print media ...
  • HP Officejet 4620 | User Guide - Page 20
    ...It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. HP Printing Paper is a high-quality multifunction paper. It produces documents that look ... HP Bright White Inkjet Paper HP Printing Paper HP Office Paper HP Office Recycled Paper HP Premium ...
  • HP Officejet 4620 | User Guide - Page 21
    ... cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so ...
  • HP Officejet 4620 | User Guide - Page 22
    ... cutouts or perforations ◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches ... the glass and lid backing are not clean. For more information, see Maintain the printer. NOTE: Remove all originals from the document feeder tray before ...
  • HP Officejet 4620 | User Guide - Page 23
    ...this might damage your photos. Use only media that is supported by the printer. For more information, see Tips for selecting and using media. NOTE: Only single-sided documents can be scanned, copied, or faxed using the ADF. The ADF does not support double-sided documents. NOTE: Some features, such...
  • HP Officejet 4620 | User Guide - Page 24
    ... standard-size media Load envelopes Load cards and photo paper NOTE: Printing on custom-size media is not supported by this printer. Load standard-size media To load standard-size media Use these instructions to load standard media. 1. Pull ...
  • HP Officejet 4620 | User Guide - Page 25
    .... Make sure the stack of media is inserted as far inside the printer as possible and does not exceed the line marking in the tray. NOTE: Do not load paper while the printer is printing. 4. Slide the media guides in the tray until they touch the edge of the stack ...
  • HP Officejet 4620 | User Guide - Page 26
    ...the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray. NOTE: Do not load envelopes while the printer is printing. 4. Slide the media guides in the tray until they touch the edge of the stack of envelopes. 5....
  • HP Officejet 4620 | User Guide - Page 27
    6. Pull out the tray extender. Load cards and photo paper To load cards and photo paper Use these instructions to load photo paper. 1. Pull out the input tray as far as possible. 2. Slide out the paper width guide in the input tray as far as possible. Load media 23
  • HP Officejet 4620 | User Guide - Page 28
    ...sure the stack of media is inserted as far inside the printer as possible and does not exceed the line marking in the tray. If... tab is pointing towards the front of the printer. NOTE: Do not load paper while the printer is printing. 4. Slide the media guides in the tray until they touch the edge of ...
  • HP Officejet 4620 | User Guide - Page 29
    Maintain the printer This section provides instructions for keeping the printer in top working condition. Perform these maintenance procedures as necessary Clean the scanner ... scanner glass and lid backing 1. Turn off the printer. For more information, see Turn off the printer....
  • HP Officejet 4620 | User Guide - Page 30
    ...can leave streaks on the glass. CAUTION: Do not spray the glass cleaner directly on the glass....cloth. 5. Close the scanner lid, and turn on the printer. Clean the exterior WARNING! Before cleaning.... Keep fluids away from the interior of the printer, as well as from the printer control panel. 26 Get...
  • HP Officejet 4620 | User Guide - Page 31
    ... can clean the ADF. To clean the ADF 1. Turn off the printer. For more information, see Turn off the printer. 2. Remove all originals from the ADF. 3. Lift the ADF cover. 4. Lightly dampen a clean lint-... off using distilled water, try using isopropyl (rubbing) alcohol. Maintain the printer 27
  • HP Officejet 4620 | User Guide - Page 32
    Chapter 1 2 3 1 1 2 3 ADF cover Rollers Separator pad 6. Close the cover of the ADF. 7. Lift the scanner lid. 28 Get started
  • HP Officejet 4620 | User Guide - Page 33
    ... strip 9. Close the scanner lid, and turn on the printer. Update the printer HP is always working to improve the performance of...the printer off, the print carriage might not return to the correct position, causing problems with the ink cartridges, and print quality issues. Turn off the printer 29
  • HP Officejet 4620 | User Guide - Page 34
    ... on your HP ePrint-enabled printer anytime, from any location, without any additional software or printer drivers. For more information, see HP ePrint. Print documents (Windows) 1. Load paper in the tray. For more information, ...
  • HP Officejet 4620 | User Guide - Page 35
    ... (Windows) Print brochures (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-... printer anytime, from any location, without any additional software or printer drivers. For more information, see HP ePrint. Print brochures 31
  • HP Officejet 4620 | User Guide - Page 36
    ...2 Print brochures (Windows) NOTE: To set print settings for all print jobs, make the changes in the HP software provided with the printer. For more information on the HP software, see Printer management tools. 1. 2. 3. 4. Load paper in the tray. For more information, see ...
  • HP Officejet 4620 | User Guide - Page 37
    ... dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. On the Layout tab, change the orientation ...From the File menu in your software application, click Print. Make sure the printer you want to use ...
  • HP Officejet 4620 | User Guide - Page 38
    ... on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-... printer anytime, from any location, without any additional software or printer drivers. For more information, see HP ePrint. Print photos on photo paper (...
  • HP Officejet 4620 | User Guide - Page 39
    .... On the File menu in your software application, click Print. Make sure the printer you want to use is ... the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. Click the Paper/Quality tab, and then ...
  • HP Officejet 4620 | User Guide - Page 40
    ... application, click Page Setup. NOTE: If you do not see a Page Setup menu item, go to step 3. b. Make sure the printer you want to use is ... OK. From the File menu in your software application, click Print. Make sure the printer you want to use is selected. Select the paper size from ...
  • HP Officejet 4620 | User Guide - Page 41
    ...This section contains the following topics Scan an original Scan using Webscan (HP Officejet 4620 e-All-in-One series) Scanning ... from the printer control panel or from your computer using the HP printer software, the HP software provided with the printer must be installed on your computer prior to ...
  • HP Officejet 4620 | User Guide - Page 42
    ... see Scanning documents as editable text. Scan using Webscan (HP Officejet 4620 e-All-in-One series) ...your network. For more information, see Embedded web server (HP Officejet 4620 e-All-in-One series)....web server. For more information, see Embedded web server (HP Officejet 4620 e-All-in-One series)....
  • HP Officejet 4620 | User Guide - Page 43
    ... text When scanning documents, you can use the HP software to scan documents into a format that... select Programs or All Programs, select the folder for your HP printer, and then select HP... folder in the Applications folder at the top level of the hard disk. 3. From the HP Scan menu, click Preferences....
  • HP Officejet 4620 | User Guide - Page 44
    ...After the scan is complete, click the Save button in the HP Scan toolbar 7. Select the type of editable ...Make sure the scanner glass or ADF window is clean. When the printer scans the document, smudges or dust ... glass or ADF window can be scanned, as well, and can prevent the software from converting ...
  • HP Officejet 4620 | User Guide - Page 45
    ... sure to select a shortcut or preset that allows scanning as editable text. These options use scan settings designed to maximize the quality of your OCR scan. In Windows, use the Editable Text (OCR) or Save as PDF shortcuts. In Mac OS X, use the Documents preset. Save your file in the correct format...
  • HP Officejet 4620 | User Guide - Page 46
    ...: If you are copying a document when a fax arrives, the fax is stored in the printer's memory until the copying finishes. As a result, the number of ...as shown on the icon on the edge of the scanner glass. 3. From the Home screen on the printer control panel, press the button to the right of Copy. 4. ...
  • HP Officejet 4620 | User Guide - Page 47
    ... screen on the printer control panel, press the button to the right of Copy. 2. Press the (Setup) button,..., and then press the button to the right of Black Copy or Color Copy. To save the current ... screen on the printer control panel, press the button to the right of Copy. 2. Press the (Setup) button,...
  • HP Officejet 4620 | User Guide - Page 48
    ... correctly for faxing. You might have already done this as part of the initial setup, by using either the control panel or the HP software provided with the printer. You can verify the fax is set up correctly by running the fax setup test from the control panel...
  • HP Officejet 4620 | User Guide - Page 49
    ...page black-and-white or color fax by using the printer control panel. NOTE: If you need printed confirmation that ...while dialing. To send a fax from the printer control panel 1. Load your original print-side down in ... card and do not enter your PIN fast enough, the printer might start sending ...
  • HP Officejet 4620 | User Guide - Page 50
    ... Start Fax, and then select Black or Color. • If the printer detects an original loaded in... Home screen on the printer control panel, press the button to the right of Fax. 3. Press the (Setup) button,.... 6. Press the button to the right of Start Fax Black. The printer scans the originals into memory ...
  • HP Officejet 4620 | User Guide - Page 51
    not as busy or phone rates are lower, for example. The printer automatically sends your fax at the... scheduled faxes in black-and-white. NOTE: You need to set date and time for the printer before ...received number. 6. Press the button to the right of Start Fax Black. The printer scans all pages and the ...
  • HP Officejet 4620 | User Guide - Page 52
    ... a document on your computer as a fax, without printing a copy and faxing it from the printer. NOTE: Faxes sent from your computer by ... the printer software using the installation program provided on the HP software CD provided with the printer. Windows 1. Open the document on your computer that you ...
  • HP Officejet 4620 | User Guide - Page 53
    ... that you want to fax. 2. From the File menu in your software application, click Print. 3. Select the printer that has "(Fax)" in the name. 4. ... is connected to the printer. NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax. You must use the keypad on your ...
  • HP Officejet 4620 | User Guide - Page 54
    ...If you receive a Legal-size or larger fax and the printer is not currently set to use Legalsize paper, ... computer using HP Digital Fax (Fax to PC and Fax to Mac) Receive a fax manually When you ..., turn off the Auto Answer setting so that the printer does not automatically answer incoming calls. 50 ...
  • HP Officejet 4620 | User Guide - Page 55
    ... the button to the right of Receive Fax Manually. b. After the printer begins to receive the fax, you ... have received, print the Fax Log. The Fax Log is not deleted when the printer is turned... an error condition occurs that prevents the printer from printing (for example, the printer runs out of paper...
  • HP Officejet 4620 | User Guide - Page 56
    ... received. If all the stored faxes are unprinted, the printer does not receive any fax calls until you print or delete ...polling and have a fax ready to send. NOTE: The printer does not support polling pass codes. Make sure the printer you are polling does not have a pass code set up (...
  • HP Officejet 4620 | User Guide - Page 57
    ...or select On Forward to forward the fax. NOTE: If the printer is not able to forward the fax to the designated fax ... tray when you receive a fax, the fax does not print and an error message appears on... feature is turned off, information that does not fit on the first page is printed on a second page. ...
  • HP Officejet 4620 | User Guide - Page 58
    ... to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print faxes received from those numbers. When an incoming fax call is received, the printer compares the number to the list of junk fax...
  • HP Officejet 4620 | User Guide - Page 59
    ... of blocked junk fax numbers. To print a Junk List 1. From the Home screen on the printer control panel, press the (Setup) button. 2. ...faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) If the printer is connected to your computer with a USB cable, you can use HP Digital Fax (Fax...
  • HP Officejet 4620 | User Guide - Page 60
    ... the computer desktop, click Start, select Programs or All Programs, select the folder for your HP printer, and then select the option for your HP printer. 2. In the window that appears, select Print, Scan & Fax, and then select Digital Fax Setup Wizard ...
  • HP Officejet 4620 | User Guide - Page 61
    ...If you turn off printing, color faxes will still print. To modify settings from the HP software (... then select the option for your HP printer. 2. In the window that appears, select Print, Scan & Fax, ... on your computer, such as the HP software included with the printer and the printer's embedded web ...
  • HP Officejet 4620 | User Guide - Page 62
    ... group entries Delete Quick Contact entries Print a list of speed-dial entries Set ...up Quick Contact entries 1. From the Home screen on the printer control panel, press the button to the right ... Quick Contact entries 1. From the Home screen on the printer control panel, press the button to the right ...
  • HP Officejet 4620 | User Guide - Page 63
    ...or Quick Contact group entries, complete the following steps: 1. From the Home screen on the printer control panel, press the button to the right of Fax, and ... to the right of Yes to confirm. NOTE: Deleting a groupl entry does not delete the individual entries. Print a list of speed-dial entries To ...
  • HP Officejet 4620 | User Guide - Page 64
    ... of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax... to respond in person to the incoming fax call or else the printer does not receive faxes. To set the answer mode 1. From the...
  • HP Officejet 4620 | User Guide - Page 65
    ... phone line. When you subscribe to this service, each number is assigned a different ring pattern. HP recommends that you have your telephone company ... distinctive ring 1. Verify that the printer is set to answer fax calls automatically. 2. From the Home screen, press the (Setup) button....
  • HP Officejet 4620 | User Guide - Page 66
    ... Tone Dialing or Pulse Dialing. Set the redial options If the printer was unable to send a fax because the receiving fax machine did not answer or was ...: If this option is turned on, the printer redials automatically if the receiving fax machine does not answer. The factory-set...
  • HP Officejet 4620 | User Guide - Page 67
    Set the fax speed You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes. If you use one ... buttons on the right, scroll to and select Fax Setup, select Advanced Setup, and then select Fax Speed. 3. Scroll to ...
  • HP Officejet 4620 | User Guide - Page 68
    ...PBX, or ISDN), you might need to use digital-to-analog filters or converters when setting up the printer for faxing. NOTE: HP does not guarantee that the printer will be compatible with all digital service lines or providers, in all digital environments, or ...
  • HP Officejet 4620 | User Guide - Page 69
    ... and select Call History. Use reports You can set up the printer to print error reports and confirmation reports automatically for each fax... are not legible, check the estimated ink levels from the control panel or the HP software. For more information, see Printer management tools. Use reports 65
  • HP Officejet 4620 | User Guide - Page 70
    ... delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.... information, see Work with ink cartridges. This section contains the following topics Print fax confirmation reports...(Fax Receive) On (Send and Receive) Does not print a fax confirmation report when you ...
  • HP Officejet 4620 | User Guide - Page 71
    ...reception. To set the printer to print fax error reports automatically 1. From the Home screen, press the (Setup)...Prints whenever a fax error occurs. Does not print any fax error reports....sent by the printer. To print the fax log from the printer control panel 1. From the Home screen, press the (Setup...
  • HP Officejet 4620 | User Guide - Page 72
    Chapter 5 Print a T30 fax trace report Use the following procedure to print a T30 fax trace report. To print a T30 fax trace report 1. From the Home screen, press the (Setup) button. 2. Using the buttons on the right, scroll to and select Fax Setup, select Fax ...
  • HP Officejet 4620 | User Guide - Page 73
    ... HP ePrint. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in-One series. NOTE: To use HP ePrint, the printer must ... topics Set up HP ePrint Use HP ePrint Remove Web Services Set up... wireless connection. Set up HP ePrint using the HP printer software In addition to enabling ...
  • HP Officejet 4620 | User Guide - Page 74
    ... ePrint, complete the following steps: 1. Open the EWS. For more information, see Embedded web server (HP Officejet 4620 e-All-in-One series). 2. On the Web Services tab, click Setup in the Web Services Settings section, and then click Continue. 3. ...
  • HP Officejet 4620 | User Guide - Page 75
    ...using HP ePrint, as well as guidelines to follow when using HP ePrint, see HP ePrint specifications (HP Officejet 4620 e-All-in-One series). 3. Enter the printer's email address in the "To" line of the email message, and then select the option to send...
  • HP Officejet 4620 | User Guide - Page 76
    ... To turn off HP ePrint, complete the following steps: 1. On the printer control panel, press the (HP ePrint) button, and then press the (Setup)...Remove Web Services To remove Web Services, complete the following steps: 1. On the printer control panel, press the (HP ePrint) button, and then press the (...
  • HP Officejet 4620 | User Guide - Page 77
    ... collection Information on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • • The instructions in this user guide are for replacing ink cartridges, and are not ...
  • HP Officejet 4620 | User Guide - Page 78
    ... estimated ink levels You can check the estimated ink levels from the printer control panel, printer software or the embedded Web server. For information about ... recycling program. If you do not already have replacement ink cartridges for the printer, see HP supplies and accessories. 74 Work with ink...
  • HP Officejet 4620 | User Guide - Page 79
    ... removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period...time. This can result in damage to both the printer and the ink cartridge. Use these steps ...sure the printer is turned on. 2. Open the ink cartridge access door. WARNING! Wait until the print ...
  • HP Officejet 4620 | User Guide - Page 80
    ... 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge access door. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be left in the printer for extended periods of time. However, to assure ...
  • HP Officejet 4620 | User Guide - Page 81
    ... be used to identify a customer or user of the cartridge or their printer. HP collects a sampling of the memory... the memory chip inoperable, the cartridge cannot be used in an HP printer. If you are concerned... can still continue to use the cartridge in the HP printer. Usage information collection 77...
  • HP Officejet 4620 | User Guide - Page 82
    ...) Configure your firewall software to work with the printer Solve printer management problems (HP Officejet 4620 e-All-in-One series) Troubleshoot installation issues Understand the Printer Status Report Understand the network configuration page (HP Officejet 4620 e-All-in-One...
  • HP Officejet 4620 | User Guide - Page 83
    ... period, you may obtain assistance from the HP Customer Care Center. NOTE: HP does not provide telephone support for Linux printing. All support is provided ... the following information: • • Model number Serial number (located on the back or bottom of the printer) HP support 79
  • HP Officejet 4620 | User Guide - Page 84
    ... prior to this situation (such as a thunderstorm or moving the printer)? Phone support period One year of phone ... America (including Mexico). Telephone support numbers In many locations, HP provides toll free ... period. However, some of the support numbers might not be toll free. 80 Solve a problem
  • HP Officejet 4620 | User Guide - Page 85
    For the most current list of telephone support numbers, see www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. HP support 81
  • HP Officejet 4620 | User Guide - Page 86
    ...If you did not install the HP software, you can install it using the HP software CD included with the printer, or you can download the HP software from the HP support web site, www.hp.com/ go/customercare. This website provides information and utilities that...
  • HP Officejet 4620 | User Guide - Page 87
    ... more information, see General troubleshooting tips and resources. Check the HP software installation If the printer is turned off when printing, an alert message should appear on your computer screen; otherwise, the HP software provided with the printer might not be Solve printer problems ...
  • HP Officejet 4620 | User Guide - Page 88
    Chapter 8 installed correctly. To resolve this, uninstall the HP software completely, and then reinstall the HP software. For more information, see Uninstall and reinstall ...before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period ...
  • HP Officejet 4620 | User Guide - Page 89
    Cause: The ink cartridges might have insufficient ink. Printing with depleted cartridges slows the printer. ... sure you select the correct print quality settings in the printer driver for the media loaded in the trays. • Make sure the page settings in the printer driver match the page size of media ...
  • HP Officejet 4620 | User Guide - Page 90
    ...the color print settings Make sure Print in Grayscale is not selected in the printer driver. Check the printer location and length of USB cable High electromagnetic ... you are using. • Make sure the media size selected in the printer driver match the size of media loaded in the tray....
  • HP Officejet 4620 | User Guide - Page 91
    ...to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP ...
  • HP Officejet 4620 | User Guide - Page 92
    Chapter 8 Cause: The ink cartridges might have insufficient ink. If this did not solve the ...that you use HP papers or any other paper type with ColorLok technology that is appropriate for the printer. All... printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store ...
  • HP Officejet 4620 | User Guide - Page 93
    ...when printed on paper. In this case, there is nothing wrong with the printer, print settings, or ink cartridges. No further troubleshooting is required. For more .... Cause: There was a problem with the printer. Solve paper-feed problems TIP: You can visit the HP online support website...
  • HP Officejet 4620 | User Guide - Page 94
    ... 8 Media is not supported for the printer or tray Use only media that is supported for the printer and ... correctly. • Load media into the printer only when it is not printing. Multiple pages are being picked... overloaded with paper. • Use HP media for optimum performance and efficiency. 90 Solve...
  • HP Officejet 4620 | User Guide - Page 95
    ... The contrast setting might be set too light. From the Home screen on the printer (Setup) button, control panel, press the button to the... normal size. If you are using a computer running Windows, the HP software settings might be set to reduce the scanned image. Change the settings, if needed. • ...
  • HP Officejet 4620 | User Guide - Page 96
    ... cleaning. For more information, see Clean the ADF. Check the printer Check the settings The quality setting of Fast (which produces draft-... backing, or frame might need cleaning. For more information, see Maintain the printer. Black dots or streaks Ink, glue, correction fluid, or an unwanted ...
  • HP Officejet 4620 | User Guide - Page 97
    ... Change copy settings. The printer prints half a page, then ejects the paper Check the ink cartridges Make ... cartridges are installed and the ink cartridges are not low on ink. For more information, see Printer ... and Understand the Printer Status Report. HP cannot guarantee the quality of non-HP ink ...
  • HP Officejet 4620 | User Guide - Page 98
    ... software is large enough for the original that you are scanning. ◦ If you are using the HP printer software, the default settings in the HP ... the one that you are attempting. See the onscreen Help for the HP printer software for instructions about changing the properties. • 94 Solve a problem
  • HP Officejet 4620 | User Guide - Page 99
    ... or All Programs, click HP, select your printer name, and then click Printer Setup & Software. Click Add More Software, click Customize Software Selections, and ..., the OCR software might not have been installed. To install this software, place the HP software CD into the computer,...
  • HP Officejet 4620 | User Guide - Page 100
    ... Devices that are not TWAIN-compliant do not work with the HP software provided with the printer. ◦ If you are using a USB connection, make sure that you ... by selecting Select Scanner on the File menu. NOTE: The HP scanning software does not support TWAIN and WIA scanning on ...
  • HP Officejet 4620 | User Guide - Page 101
    ..., see Load an original on the scanner glass. ◦ Adjust the HP software settings according to how you plan to ... and color settings are correct. Size is reduced The HP software settings might be set to reduce the scanned image. See the HP printer software Help for more information about changing the ...
  • HP Officejet 4620 | User Guide - Page 102
    ...fax problems This section contains fax setup troubleshooting information for the printer. If the printer is not set up correctly for faxing, you might experience problems ... cord that came with my printer is not long enough Color faxes do not print The computer cannot receive faxes ...
  • HP Officejet 4620 | User Guide - Page 103
    ... might not be a problem. If you are running the test from the Fax Setup Wizard (Windows) or HP Setup Assistant (Mac OS X), make sure the printer is not busy completing another task, such as receiving a fax or making a copy. Check the ...
  • HP Officejet 4620 | User Guide - Page 104
    ... you are using for the printer and check for a dial tone. If you do not hear a... port. 1. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall... such as an answering machine. Figure 8-1 Back view of the printer 1 2 1 2 Telephone wall jack Use the phone cord...
  • HP Officejet 4620 | User Guide - Page 105
    ... you use the phone cord that came with the printer. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes. ... "1-LINE" port If the phone cord that came with the printer is not long enough, you can use a ...
  • HP Officejet 4620 | User Guide - Page 106
    ...you use the phone cord that came with the printer. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes.... cord to connect from the telephone wall jack to the printer, you might not be able to send or receive ...
  • HP Officejet 4620 | User Guide - Page 107
    ... you use the phone cord that came with the printer. If you do not use the supplied phone cord to connect from the telephone wall jack to the printer, you might not be able to send or receive faxes. ... your phone line. If the phone cord that came with the printer is not long enough, you can use ...
  • HP Officejet 4620 | User Guide - Page 108
    ... extension phones (phones on the same phone line, but not connected to the printer) or other equipment are... printer. If (Power) button is not lit, the printer is turned off. the display is blank and ...Press the (Power) button to turn on the printer. After turning on the printer, HP recommends you wait ...
  • HP Officejet 4620 | User Guide - Page 109
    ... "1-LINE" port • • • If the phone cord that came with the printer is not long enough, you can use ...that you are using for the printer and check for a dial tone. If you do not hear a ...local telephone company for service. Other equipment, which uses the same phone line as the printer, might be...
  • HP Officejet 4620 | User Guide - Page 110
    ... printer with DSL. Make sure the printer is not connected to a telephone wall jack that is set up for... If the printer shares the same phone line with a DSL service, the DSL modem might not be...directly to the telephone wall jack. • The printer is having problems sending a manual fax Solution: NOTE:...
  • HP Officejet 4620 | User Guide - Page 111
    ... the fax call is connected directly to the printer. To send a fax manually, the telephone must be connected ...Off, you need to receive faxes manually; otherwise, the printer cannot receive the fax. For information .... For information on setting up the printer when you have a voice mail service, see Case...
  • HP Officejet 4620 | User Guide - Page 112
    ...a computer dial-up modem on the same phone line with the printer, check to make sure that the software that came with your modem is not set to receive faxes ... problems: ◦ Your answering machine might not be set up correctly with the printer. ◦ Your outgoing message might be too ...
  • HP Officejet 4620 | User Guide - Page 113
    ... (using a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the printer is set to match. For more information, see Change the answer ring pattern for distinctive ring. The printer cannot send faxes, but can receive faxes ...
  • HP Officejet 4620 | User Guide - Page 114
    ...of rings before answering. The phone cord that came with my printer is not long enough Solution: If the phone cord that came with the printer is not long enough, you can use a coupler to ... coupler and to the telephone wall jack. Color faxes do not print Cause: The Incoming Fax Printing ...
  • HP Officejet 4620 | User Guide - Page 115
    ... and HP websites. • • Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series) ... using HP websites Solve problems using HP ePrint (HP Officejet 4620 e-All-in-One series) ...functioning properly. For more information, see Solve wireless problems (HP Officejet 4620 e-All-in-One series)....
  • HP Officejet 4620 | User Guide - Page 116
    ... HP ePrint requirements. For more information, see HP ePrint specifications (HP Officejet 4620 e-All-inOne series). If...the documentation provided with your web browser. Solve wireless problems (HP Officejet 4620 e-All-in-One series) This section provides information about solving problems you might ...
  • HP Officejet 4620 | User Guide - Page 117
    ...wireless version of the printer is set as the default printer driver (Windows only) Step 6: Make sure your computer is not connected to your network over a Virtual Private Network (VPN) After resolving the problems Solve wireless problems (HP Officejet 4620 e-All-in-One series) 113
  • HP Officejet 4620 | User Guide - Page 118
    ... the Internet and are using a computer running Windows, you can also access HP Network Assistant at www.hp.com/sbso/ wireless/tools-setup.html?jumpid=reg_R1002_USEN for help in ... the printer is connected to your network If your printer is not connected to the same network as your computer, ...
  • HP Officejet 4620 | User Guide - Page 119
    ... on the same network by accessing the printer's EWS. For more information, see Embedded web server (HP Officejet 4620 e-All-inOne series). To access...For more information, see Configure your firewall software to work with the printer. Solve wireless problems (HP Officejet 4620 e-All-in-One series) 115
  • HP Officejet 4620 | User Guide - Page 120
    ... online and ready If you have the HP software installed, you can check the printer's status from your computer to see ... printer is set as the default printer driver (Windows only) If you install the HP software again, the installer might create a second version of the printer driver in your Printers ...
  • HP Officejet 4620 | User Guide - Page 121
    ..., select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. 2. Click Connect a new printer,... the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions. Solve wireless problems (HP Officejet 4620 e-All-in-One series) 117
  • HP Officejet 4620 | User Guide - Page 122
    ... network communication between your printer and your computer. If you are having problems such as Printer not found when installing HP software Unable to print, print job stuck in queue or printer goes offline Scan communication errors or scanner busy ...
  • HP Officejet 4620 | User Guide - Page 123
    Solve printer management problems (HP Officejet 4620 eAll-in-One series) This section provides solutions to common problems that involve managing the ..., see the documentation available with your web browser. Solve printer management problems (HP Officejet 4620 e-All-in-One series) 119
  • HP Officejet 4620 | User Guide - Page 124
    ... many common printer problems Hardware installation suggestions HP software installation suggestions Solve network problems (HP Officejet 4620 e-All-in-One series) Hardware installation suggestions Check the printer • Make sure that all ...
  • HP Officejet 4620 | User Guide - Page 125
    ... common printer problems. NOTE: After correcting any problems, run the installation program again. Solve network problems (HP Officejet 4620 e-All-in-One series) General network troubleshooting • If you are unable to install the HP software, verify ...
  • HP Officejet 4620 | User Guide - Page 126
    ... program. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). If you ... page. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). ◦ Click Start, then click Printers or Printers and Faxes...
  • HP Officejet 4620 | User Guide - Page 127
    ..., and then select Printer Status Report. Understand the network configuration page (HP Officejet 4620 e-All-in-One series) If the printer is connected to a ... use the network configuration page to Understand the network configuration page (HP Officejet 4620 e-All-in-One series) ...
  • HP Officejet 4620 | User Guide - Page 128
    ... Port 9100: The printer supports raw IP printing through TCP Port 9100. This HP-proprietary TCP/IP port on the printer is the default port for printing. It is accessed by HP software (for example, the HP Standard Port). • IPP: Internet Printing Protocol (IPP) is ...
  • HP Officejet 4620 | User Guide - Page 129
    ... installation screen, you might need to uninstall and then reinstall the HP software that came with the printer. Do not simply delete the printer application ... computer. Do not connect the printer to your computer until after you have reinstalled the HP software. 5. Insert the...
  • HP Officejet 4620 | User Guide - Page 130
    ... poor after you complete both stages of cleaning, try aligning the printer. If print quality problems persist after cleaning and aligning, contact HP .... For more information, see HP support. NOTE: Cleaning uses ink, so clean ... Load media. Not turning the printer off correctly can cause print quality ...
  • HP Officejet 4620 | User Guide - Page 131
    ... Clean Printhead and follow the onscreen instructions. Align the printhead The printer automatically aligns the printhead during the initial setup. You might want to... icon to the left of Align Printheads. 4. Follow the onscreen instructions. To align the printhead from HP Utility (Mac OS X) 1. Load ...
  • HP Officejet 4620 | User Guide - Page 132
    ... web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then click the Print Quality Report button. (HP Officejet 4620 e-Allin-One series) • HP Utility (Mac OS X): In the Information And Support section, click ...
  • HP Officejet 4620 | User Guide - Page 133
    To evaluate the Print Quality Diagnostic Page This section includes the following topics Ink Levels Good color bars Ragged, irregularly streaked, or faded bars Regular white streaks in the bars Bar colors are not uniform Large Black Font Text Alignment Patterns If you ...
  • HP Officejet 4620 | User Guide - Page 134
    ... (not streaked with white or other colors). They should be uniform in color throughout. The bars correspond to the ink cartridges in the printer as follows: Item 1 2 3 4 Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge ...
  • HP Officejet 4620 | User Guide - Page 135
    ... problem, replace the cartridge that corresponds to the ragged bar. 7. If replacing the ink cartridge does not help, contact HP - the printer may need to be serviced. For more information about contacting HP, see HP support. Preventing the...
  • HP Officejet 4620 | User Guide - Page 136
    ...seems better, try another cleaning. If the streaking gets worse, contact HP - the printer may need to be serviced. For more information about contacting HP, see ... If the colors get worse, contact HP - the printer may need to be serviced. For more information about contacting HP, see ...
  • HP Officejet 4620 | User Guide - Page 137
    ... type is jagged, try aligning the printer. If there are streaks or smears of ink, clean the printhead. ... occurs right after a new black cartridge is installed, the printer's automatic servicing routines may solve ... font text look OK, and the ink cartridges are not empty, look at the alignment pattern ...
  • HP Officejet 4620 | User Guide - Page 138
    ... alignment pattern The lines are jagged - align the printer. If that does not work, contact HP. For more information about contacting HP, see HP support. ... a band near the edge of your printout, use the HP software or another software application to rotate the image 180 degrees. ...
  • HP Officejet 4620 | User Guide - Page 139
    ... a jam inside the printer 1. Remove all media from the output tray. 2. Open the ink cartridge access door, and then remove the cover in the printer. 1 2 3 3. Locate any jammed ... are likely to occur. 4. Replace the cover in the printer, and then close the ink cartridge access door. 3 ...
  • HP Officejet 4620 | User Guide - Page 140
    ... for torn pieces of paper that might remain inside the printer. If you do not remove all the pieces of paper from the printer,... paper flat in a resealable bag. Do not use paper that is too thick or too thin for the printer. Make sure that the trays are loaded correctly and are not too full. For more ...
  • HP Officejet 4620 | User Guide - Page 141
    ... forward in the input tray. Use paper types that are recommended for the printer. For more information, see Media specifications. If the printer ...out of paper, allow the printer to run out of paper first, and then add paper. Do not try to add paper when the printer is trying to pick up a sheet. Make ...
  • HP Officejet 4620 | User Guide - Page 142
    ...information This section contains the following topics Warranty information Printer specifications Regulatory information Environmental product stewardship program ...the following topics: • • Hewlett-Packard limited warranty statement Ink cartridge warranty information 138 Technical information
  • HP Officejet 4620 | User Guide - Page 143
    ... limited warranty statement HP product Software Media Printer Print or Ink cartridges Duration of...applies only to a failure to execute programming instructions. HP does not warrant that the operation of any ... ink cartridge, HP will charge its standard time and materials charges to service the printer ...
  • HP Officejet 4620 | User Guide - Page 144
    ... cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. ...
  • HP Officejet 4620 | User Guide - Page 145
    ...Copy specifications Fax specifications Scan specifications HP ePrint specifications (HP Officejet 4620 e-All-in-One series) HP... Connectivity Capacity • • USB 2.0 high speed Wireless 802.11b/g/n 1(HP Officejet 4620 e-All-in-One series) 1 This product supports the 802.11n 2.4 GHz frequency band. ...
  • HP Officejet 4620 | User Guide - Page 146
    ... NOTE: For the most current information about supported operating systems and system requirements, visit www.hp.com/go/customercare. Operating system compatibility • Windows XP Service Pack 2 and Service Pack 3 (32-bit) (...
  • HP Officejet 4620 | User Guide - Page 147
    ... features are not available. NOTE: The embedded web server must be on the same side of a firewall as the printer. ... to determine the correct media to use with your printer, and to determine what features work with your ... (162 x 229 mm; 6.4 x 9 inches) Cards Input tray ADF Printer specifications 143
  • HP Officejet 4620 | User Guide - Page 148
    ... Post only. It is not compatible with photo hagaki from Japan Post. NOTE: Printing on custom-size media is not supported by this printer. Understand supported media types and weights Tray Input tray Type Paper Weight 60 to 105 g/m 2 Input ...
  • HP Officejet 4620 | User Guide - Page 149
    ...m2 (110 lb index) Output tray ADF All supported media Paper 60 to 75 g/m2 (16 to ...) Up to 20 sheets of plain paper (text printing) 35 sheets Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. 3 3 4 1 2 1 2 4 Printer specifications 145
  • HP Officejet 4620 | User Guide - Page 150
    ... inch) NOTE: Printing on custom-size media is not supported by this printer. Print specifications • • Print speeds vary according to the ... Black print resolution Up to 600 x 600 dpi with pigmented black ink Color print resolution Up to 4800 x 1200 dpi optimized on HP Advanced Photo Paper with ...
  • HP Officejet 4620 | User Guide - Page 151
    ... glass: 216 x 297 mm (8.5 x 11.7 inches) ◦ ADF: 216 x 356 mm (8.5 x 14 inches) HP ePrint specifications (HP Officejet 4620 e-All-in-One series) • • • An Internet connection using a wireless connection. Maximum size of email and attachments: 5 MB Maximum ...
  • HP Officejet 4620 | User Guide - Page 152
    ... mA/ 166 mA Power consumption 13 watts printing (Normal Mode); 15 watts copying (Normal Mode) Acoustic emission specifications Print in Draft mode, noise levels per ISO 7779 ... (bystander position) LpAm 55 (dBA) (mono Draft print) Sound power LwAd 6.8(BA) 148 Technical information
  • HP Officejet 4620 | User Guide - Page 153
    ... SNPRC-1102-02. This regulatory number should not be confused with the marketing name (HP Officejet 4610 All-in-One series or HP Officejet 4620 e-All-in-One series) or product number (CR771A, CR771B, CR771C, CZ222A, or CZ223A). Regulatory information 149
  • HP Officejet 4620 | User Guide - Page 154
    ... radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to... FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user's authority to operate the ...
  • HP Officejet 4620 | User Guide - Page 155
    Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Gloss of housing of peripheral devices for Germany GS-Erklärung (Deutschland) Das Gerät ist nicht für die Benutzung im ...
  • HP Officejet 4620 | User Guide - Page 156
    ... uninterrupted service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty or repair information. ... this information into your fax machine, you should complete the steps described in the software. 152 Technical information
  • HP Officejet 4620 | User Guide - Page 157
    Notice to users of the Canadian telephone network Note
  • HP Officejet 4620 | User Guide - Page 158
    ...DTMF tone dial setting. Australia wired fax statement In Australia, the HP device must be connected to Telecommunication Network through a line ... standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family and available (in English ...
  • HP Officejet 4620 | User Guide - Page 159
    ..., Sweden, Switzerland, and United Kingdom. The telephone connector (not available for all products) is intended for connection to analogue telephone ... following regulatory information pertaining to wireless products Exposure to radio frequency radiation Notice to users in Brazil Notice to users in ...
  • HP Officejet 4620 | User Guide - Page 160
    .... This product and any attached external antenna, if supported, shall be placed in such a manner to minimize the potential for human ... FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. Notice to users in Brazil Aviso ...
  • HP Officejet 4620 | User Guide - Page 161
    Notice to users in Taiwan Regulatory information 157
  • HP Officejet 4620 | User Guide - Page 162
    ...is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ 158 Technical information
  • HP Officejet 4620 | User Guide - Page 163
    ... European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is ... your local city office, your household waste disposal service or the shop where you purchased the product. Évacuation des équipements ...
  • HP Officejet 4620 | User Guide - Page 164
    ...: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR ... information report for this product can be found at: www.hp.com/go/reach Battery information The printer has internal batteries that...
  • HP Officejet 4620 | User Guide - Page 165
    Battery disposal in Netherlands Dit HP Product bevat een lithium-manganese-dioxide batterij. Deze bevindt zich op de hoofdprintplaat. Wanneer deze batterij leeg is, moet deze volgens de geldende regels worden afgevoerd. Environmental product stewardship program 161
  • HP Officejet 4620 | User Guide - Page 166
    ...or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Directive sur les batteries de l'Union Européenne Ce produit contient une batterie qui permet ...
  • HP Officejet 4620 | User Guide - Page 167
    RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) Технічний регламент щодо обмеження використання небезпечних речовин (Україна) Обладнання відповідає вимогам ...
  • HP Officejet 4620 | User Guide - Page 168
    ...author Paulo Barreto * * This code is hereby placed in the public domain. * * THIS SOFTWARE IS PROVIDED BY THE AUTHORS ''AS IS'' AND ANY EXPRESS * OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED * WARRANTIES OF...
  • HP Officejet 4620 | User Guide - Page 169
    THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT ... DEALINGS IN THE SOFTWARE. LICENSE.hmac-sha2-bsd--nos_crypto HMAC-SHA-224/256/384/... may be used to endorse or promote products derived from this software * without specific prior written permission....
  • HP Officejet 4620 | User Guide - Page 170
    ...distribution. 3. All advertising materials mentioning features or use of this software must display the following acknowledgement: "This product includes cryptographic software... code) you must include an acknowledgement: "This product includes software written by Tim Hudson ([email protected])" THIS ...
  • HP Officejet 4620 | User Guide - Page 171
    ..." and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected] 5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" ...
  • HP Officejet 4620 | User Guide - Page 172
    ..." and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact [email protected] 5. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" ...
  • HP Officejet 4620 | User Guide - Page 173
    ... Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED ... NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product ...
  • HP Officejet 4620 | User Guide - Page 174
    ... it and redistribute it freely, subject to the following restrictions: 1. The origin of this software must not be misrepresented; you must not claim that ... source versions must be plainly marked as such, and must not be misrepresented as being the original software. 3. This notice may not be removed ...
  • HP Officejet 4620 | User Guide - Page 175
    Third-party licenses 171
  • HP Officejet 4620 | User Guide - Page 176
    ... tab, and then, under Product Information clicking Ink Gauge. For more information, see Embedded web server (HP Officejet 4620 eAll-in-One series). On the printer status report (see Understand the Printer Status Report). On the label of the ink ...
  • HP Officejet 4620 | User Guide - Page 177
    ... possible printing delays. You do not need to replace cartridges until print quality becomes unacceptable. HP media To order media such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents....
  • HP Officejet 4620 | User Guide - Page 178
    ... might already have on the same phone line. TIP: You can also use the Fax Setup Wizard (Windows) or HP Setup Assistant (... as the answer mode and fax header information. You can access these tools through the HP software you installed with the printer. After you run these tools, follow the procedures ...
  • HP Officejet 4620 | User Guide - Page 179
    ... DSL Case C: Set up the printer with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case...need to know what types of equipment and services (if any) share the same phone line with the printer. This is important because you might need to connect some of ...
  • HP Officejet 4620 | User Guide - Page 180
    ...calls at the same phone number you use for fax calls on the printer. Voice mail service: A voice mail subscription through your telephone company at... follow. NOTE: If your home or office setup is not described in this section, set up the printer as you would a regular analog phone. Make sure you use ...
  • HP Officejet 4620 | User Guide - Page 181
    ... modem Answering machine Voice mail service Recommended fax setup Case J: Shared voice/fax... other equipment connected on this phone line, set up the printer as described in this section. Back view ...jack Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might ...
  • HP Officejet 4620 | User Guide - Page 182
    ...DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL ...removes the digital signal that can interfere with the printer, so the printer can communicate correctly with the phone line. (DSL ...
  • HP Officejet 4620 | User Guide - Page 183
    ... cord to connect from the DSL filter to the printer, you might not be able to fax successfully. ... faxes with the printer. Refer to the documentation that came with your PBX phone system for instructions on how to turn ... to connect from the telephone wall jack to the printer. If you do not, you might ...
  • HP Officejet 4620 | User Guide - Page 184
    ...jack Use the phone cord supplied in the box with the printer to connect to the 1-LINE port. You might ...your country/region. To set up the printer with a distinctive ring service 1. Using the phone cord ... to connect from the telephone wall jack to the printer, you might not be able to fax successfully....
  • HP Officejet 4620 | User Guide - Page 185
    ...number. NOTE: By default, the printer is set to answer all ring patterns. If you do not set ...fax number, the printer might answer both voice calls and fax calls or it might not answer ...encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for ...
  • HP Officejet 4620 | User Guide - Page 186
    ... need to decide how you want the printer to answer calls, automatically or manually: • • 4. If you set up the printer to answer faxes manually, you must be available to respond in person to incoming ... cannot receive faxes. To set up the printer to answer calls manually, turn off the Auto ...
  • HP Officejet 4620 | User Guide - Page 187
    ... cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. ... incoming fax calls, or the printer cannot receive faxes. You must initiate the manual fax ... problems setting up the printer with optional equipment, contact your local service provider or vendor ...
  • HP Officejet 4620 | User Guide - Page 188
    ...dial-up modem shares the phone line with the printer. You cannot use both your ...white plug from the port labeled 2-EXT on the back of the printer. 2. Find the phone cord that connects from the back ...cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully....
  • HP Officejet 4620 | User Guide - Page 189
    ...: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 5. 6. 7. Turn on the Auto ... you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further ...
  • HP Officejet 4620 | User Guide - Page 190
    ...cord to connect from the DSL filter to the back of the printer, you might not be able to fax successfully..... Run a fax test. When the phone rings, the printer automatically answers after the number of rings... setting up the printer with optional equipment, contact your local service provider or vendor...
  • HP Officejet 4620 | User Guide - Page 191
    ...5 1. 2. Remove the white plug from the port labeled 2-EXT on the back of the printer. Find the phone cord that connects from the back of your computer (... wall jack and plug it into the port labeled 2-EXT on the back of the printer. Connect a phone to the "OUT" port on the back of your computer dial-...
  • HP Officejet 4620 | User Guide - Page 192
    ... setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. Now you need to decide how you want the printer to answer calls, automatically or manually: • If you set up the printer to answer ...
  • HP Officejet 4620 | User Guide - Page 193
    ...cord provided to connect to the 1-LINE port on the back of the printer. You might need to connect the supplied ... cord to connect from the DSL filter to the printer, you might not be able to fax successfully.... setting up the printer with optional equipment, contact your local service provider or vendor...
  • HP Officejet 4620 | User Guide - Page 194
    ...the port labeled 2-EXT on the back of the printer. NOTE: If you do not connect your answering... answering machine, and you might not receive faxes with the printer. 3. Using the phone cord supplied... cord to connect from the telephone wall jack to the printer, you might not be able to fax successfully. ...
  • HP Officejet 4620 | User Guide - Page 195
    ... and then plays your recorded greeting. The printer monitors the call during this time, "listening" ...problems setting up the printer with optional equipment, contact your local service provider or vendor ... connected on this phone line, set up the printer as described in this section. NOTE: Since your ...
  • HP Officejet 4620 | User Guide - Page 196
    ... plug from the port labeled 2-EXT on the back of the printer. Find the phone cord that connects from the back ... end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect ... to connect from the telephone wall jack to the printer, you might not be able to fax successfully...
  • HP Officejet 4620 | User Guide - Page 197
    ...: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 7. 8. 9. Turn on the Auto ... you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further ...
  • HP Officejet 4620 | User Guide - Page 198
    ...cord to connect from the DSL/ADSL filter to the printer, you might not be able to fax successfully... machine, and you might not receive faxes with the printer. 5. 6. 7. 8. Connect the DSL modem... to the maximum number of rings supported by the printer. NOTE: The maximum number of rings varies by country...
  • HP Officejet 4620 | User Guide - Page 199
    ...problems setting up the printer with optional equipment, contact your local service provider or vendor ...subscribe to a voice mail service through your telephone company, set up the printer as described ...There are two different ways to set up the printer with your computer based on the number of phone ...
  • HP Officejet 4620 | User Guide - Page 200
    ...setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. 7. Turn off the Auto Answer setting.../faxconfig www.hp.com/uk/faxconfig www.hp.fi/faxconfig www.hp.dk/faxconfig 196 Additional fax setup
  • HP Officejet 4620 | User Guide - Page 201
    ....com/fr/faxconfig www.hp.com/ie/faxconfig www.hp.com/it/faxconfig Test fax setup You can test your fax setup to check ...up the printer for faxing according to your particular home or office setup instructions. 2. 3. 4. 5. Make sure the ink cartridges are installed, and that full-size paper is loaded ...
  • HP Officejet 4620 | User Guide - Page 202
    ...existing network connection to the printer. For more information, see Embedded web server (HP Officejet 4620 eAll-... problems connecting the printer, see Solve wireless problems (HP Officejet 4620 e-All-in-One series... set up the wireless network. 198 Network setup (HP Officejet 4620 e-All-in-One series...
  • HP Officejet 4620 | User Guide - Page 203
    ... following methods Set up the printer using the HP printer software (Recommended) Set up the ... wireless network. Set up the printer using the HP printer software (Recommended) In addition to enabling key ... can use the HP printer software that came with your printer to set up wireless communication. ...
  • HP Officejet 4620 | User Guide - Page 204
    ..., select Programs or All Programs, click HP, select your printer name, and then click Printer Setup & Software. 2. 3. Click Convert a...Print & Scan in the Hardware section, click +, and then select the printer. 200 Network setup (HP Officejet 4620 e-All-in-One series)
  • HP Officejet 4620 | User Guide - Page 205
    ... network and wireless printer secure from unauthorized use. For more information, visit www.hp.com/go/... hardware addresses. If the router does not have the hardware address of a printer attempting to access ... by unwanted users outside your network. Set up the printer for wireless communication 201
  • HP Officejet 4620 | User Guide - Page 206
    ... address. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-inOne series). NOTE: The printer maintains a separate hardware ... settings Turn the wireless radio on and off 202 Network setup (HP Officejet 4620 e-All-in-One series)
  • HP Officejet 4620 | User Guide - Page 207
    ..., and mDNS. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). Turn the ... configuration page. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). Open the HP software (Windows), double-...
  • HP Officejet 4620 | User Guide - Page 208
    ... configuration page and verify that the network settings have been reset. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in-One series). 204 Network setup (HP Officejet 4620 e-All-in-One series)
  • HP Officejet 4620 | User Guide - Page 209
    ... Toolbox (Windows) HP Utility (Mac OS X) Embedded web server (HP Officejet 4620 e-All-in-One series) Toolbox (Windows)... in the Applications folder at the top level of the hard disk. Embedded web server (HP Officejet 4620 e-All-in-One series) When the printer is connected to a network, you can use ...
  • HP Officejet 4620 | User Guide - Page 210
    ...to remove unwanted cookies. NOTE: Depending on your printer, if you disable cookies, you also ...your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 123.123... then close the window. Click the Bonjour bookmark, and then select your networked printer to...
  • HP Officejet 4620 | User Guide - Page 211
    F How do I? Get started Print Scan Copy Fax Work with ink cartridges Solve a problem How do I? 207
  • HP Officejet 4620 | User Guide - Page 212
    ... see Solve fax problems. Fax memory full Unable to communicate with printer The computer cannot ..., see HP inkjet supplies recycling program. NOTE: Ink from the cartridges is used in the printing ... information see www.hp.com/go/inkusage. Cartridge Problem The ink cartridge identified in the message ...
  • HP Officejet 4620 | User Guide - Page 213
    ... see Replace the ink cartridges. NOTE: If your cartridge is still under warranty, contact HP support for service or replacement. For more information about ink cartridge warranty, see ...Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in ...
  • HP Officejet 4620 | User Guide - Page 214
    ...cartridge cradle cannot move Something is blocking the ink cartridge cradle (the part of the printer that holds ..., point to Settings, and then click Printers or Printers and Faxes. - Or Click Start... jobs are added to the queue but are not printed. To change the printer's status, complete the following...
  • HP Officejet 4620 | User Guide - Page 215
    ... information about storing ink cartridges, see Supplies. Ink cartridges depleted The cartridges listed in the message must be replaced to resume printing. HP recommends that you do not remove an ink cartridge until a replacement is ready to install. For...
  • HP Officejet 4620 | User Guide - Page 216
    .... Contact HP support for service or replacement. For more information about contacting HP support, see HP support. Printer supply upgrade The cartridge ... the cartridge. For more information about replacing the cartridge, see Replace the ink cartridges. HP rewards loyal customers for ...
  • HP Officejet 4620 | User Guide - Page 217
    ... HP's ink cartridge warranty does not cover non-HP ink or cartridges. HP's printer warranty does not cover repairs or service due to use of non-HP cartridges or ink. HP does not guarantee the quality or reliability of non-HP ink. Information about ...
  • HP Officejet 4620 | User Guide - Page 218
    ... the ink cartridges. CAUTION: Do NOT remove the empty black cartridge to print in Use Color Only mode. Incompatible ink cartridges The ink cartridge is not compatible with your printer. Solution: Remove this cartridge immediately and replace with a ...
  • HP Officejet 4620 | User Guide - Page 219
    ... black ink only, click Cancel Print and then re-send the print job. The Use black ink only? message appears before... see Replace the ink cartridges. CAUTION: Do NOT remove the empty black cartridge to print in...Use color ink only? message appears before the job prints. The black cartridge will need ...
  • HP Officejet 4620 | User Guide - Page 220
    Index A accessibility 3, 9 accessories printer status report 123 warranty 139 acoustic emissions 148 ADF (automatic document feeder) ... trays 144 cards sizes supported 143 tray supporting 144 cartridges. See ink cartridges clean automatic document feeder 27 exterior 26 printhead 126 scanner glass 25 ...
  • HP Officejet 4620 | User Guide - Page 221
    ... volume 63 specifications 146 speed 63 test failed 98 test setup 197 troubleshoot 98 voice mail, set up (parallel phone systems) ... 99 head 126 header, fax 60 Hewlett-Packard Company notices 3 HP Utility (Mac OS X) opening 205 humidity specifications 148 I ink cartridge access door, locating 12 ink ...
  • HP Officejet 4620 | User Guide - Page 222
    ...and weights supported 144 installation hardware installation suggestions 120 HP software installation suggestions 121 troubleshooting issues 120 Internet Protocol fax,...diagnostic page 89, 128 print quality report 89, 128 printhead 126 replace ink cartridges 74 manual...
  • HP Officejet 4620 | User Guide - Page 223
    ...print 32 Print envelope 33 Print envelopes Mac OS 33 Print photos Mac OS 34 Windows 34 print quality report 89, ... locating 11 network settings 202 scan from 37 send faxes 45 printer driver warranty 139 printer software (Windows) about 205 opening 205 printer status report information on 122 print 123...
  • HP Officejet 4620 | User Guide - Page 224
    ... copy 91 skew, troubleshoot copy 92 print 90 scan 96 software OCR 39 warranty 139 Webscan... page 123 printer status report 123 storage environment specifications 148 streaks, troubleshoot copies... scans, troubleshoot 97 subscriber identification code 60 supplies ordering online 172 printer ...
  • HP Officejet 4620 | User Guide - Page 225
    ... 96 send faxes 104, 106, 109 skewed copies 92 skewed pages 90 tips 82 troubleshooting hardware installation suggestions 120 HP software installation suggestions 121 installation issues 120 solve network problems 121 wireless problems 112 TWAIN unable to ...
  • HP Officejet 4620 | User Guide - Page 226
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    © 2012 Hewlett-Packard Development Company, L.P. www.hp.com/go/customercare Podręcznik użytkownika



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HP Officejet 4620 Manual