HP Officejet 6500A User Guide

HP Officejet 6500A - Plus e-All-in-One Printer Manual

HP Officejet 6500A manual table of contents:

  • HP Officejet 6500A | User Guide - Page 1
    OFFICEJET 6500A User Guide E710
  • HP Officejet 6500A | User Guide - Page 2
  • HP Officejet 6500A | User Guide - Page 3
    HP Officejet 6500A (E710) eAll-in-One series User Guide
  • HP Officejet 6500A | User Guide - Page 4
    ... services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions...shock. 1. Read and understand all instructions in the documentation that comes with the printer. 2. Observe all warnings and instructions marked ...
  • HP Officejet 6500A | User Guide - Page 5
    ... settings...15 Finding the printer model number...15 HP Digital Solutions...15 Select print media...16 ... only)...25 Install the duplexer...25 Turn on accessories in the printer driver...26 To turn on accessories on Windows computers...26 To turn on accessories on Macintosh computers...26 Maintain the...
  • HP Officejet 6500A | User Guide - Page 6
    ...34 Print photos on photo paper (Windows)...34 Print photos on photo paper (Mac OS X)...34 ... borderless documents (Windows)...38 Print borderless documents (Mac OS X)...38 3 Scan Scan an original...41 ...a standard fax from the computer...47 Send a fax manually from a phone...48 Send a fax using monitor ...
  • HP Officejet 6500A | User Guide - Page 7
    Contents Receive a fax...52 Receive a fax manually...52 Set up backup fax...53 Reprint ... fax log...68 Clear the fax log...68 Print the details of the last fax transaction...68 Print a... Apps...70 Marketsplash by HP...71 Work with ink cartridges Information on ink cartridges and the printhead...72 Check...
  • HP Officejet 6500A | User Guide - Page 8
    ... HP support...78 Obtain electronic support...79 HP support by phone...79 Before you call...79...108 Poor black text...109 The printer prints slowly...111 Printhead maintenance...111 Clean the ...print quality report...112 Advanced printhead maintenance...118 Advanced ink cartridge maintenance...124 Solve ...
  • HP Officejet 6500A | User Guide - Page 9
    ...printer IP address (Windows)...148 Solve wireless problems (some models only)...149 Basic wireless troubleshooting (some models only)...149 Advanced wireless troubleshooting...149 ... is set as the default printer driver (Windows only)...153 Step 6: Make sure the HP Network Devices Support...
  • HP Officejet 6500A | User Guide - Page 10
    ... limited warranty statement...166 Ink cartridge warranty information...167 Printer specifications...168 ... specifications...175 Fax specifications...176 Scan specifications...176 HP Web site specifications...... Union regulatory notice...186 Regulatory model number...186 Declaration of conformity...187 ...
  • HP Officejet 6500A | User Guide - Page 11
    ... Third-party licenses...192 HP Officejet 6500A (E710) e-All-in-One series...192 B HP supplies and accessories Order printing supplies ... voice calls received)...208 Set up the printer with a computer dial-up modem...209 Set ...-type fax setup...221 Test fax setup...222 D Network setup Change basic ...
  • HP Officejet 6500A | User Guide - Page 12
    ...Setup Wizard...225 Understand 802.11 wireless network settings...225 Test the wireless connection...226 ... connection method...226 Guidelines for ensuring wireless network security...227 To add hardware addresses to ... Printer management tools HP printer software (Windows)...230 HP Utility (Mac OS X)......
  • HP Officejet 6500A | User Guide - Page 13
    1 Get started This guide provides details about how to use the printer and how to resolve problems Accessibility Eco... control panel Finding the printer model number HP Digital Solutions Select print media ... doors, buttons, paper trays, and paper guides can be operated by users with limited strength ...
  • HP Officejet 6500A | User Guide - Page 14
    ...: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ • • Understand the printer parts This section contains the following topics Front view ... view Front view 9 1 2 3 4 5 6 7 8 1 4 ghi 7 pqrs HP Officejet 6500B Plus e-All-in-One 2 abc 5 jkl 8 tuv 0 3 def 6 mno 9 wxyz # *@ 10 Get ...
  • HP Officejet 6500A | User Guide - Page 15
    ... area 1 4 ghi 2 abc 5 jkl 7 pqrs @ * 3 def 8 tuv 0 6 mno 9 wxyz # ceje HP Offi t ll-in Plus e-A 6500B -One 1 2 1 2 Cartridge access door Ink cartridges Back view 1 3 4 2 5 6 Understand the printer parts 11
  • HP Officejet 6500A | User Guide - Page 16
    ... models only) Automatic duplexer (some models only) Use the printer control panel This section ... and related table provide a quick reference to the printer control panel features. Label 1 2 3 4 Name and...: Touch the icon on the color display to choose a printer function. Help: Opens the Help screen....
  • HP Officejet 6500A | User Guide - Page 17
    ... light: The light is on when the wireless radio is on (some models only). Cancel: Stops a job, exits... display icons Icon Purpose Shows that a wired network connection exists. Shows that a wireless... up the printer for wireless communication. Displays screen where you can see information about the ink...
  • HP Officejet 6500A | User Guide - Page 18
    ...Change printer settings Use the control panel to change the printer's mode and settings, print reports, or get help for the printer. TIP: If the printer is ...using HP software tools available on your computer, such as the HP printer software, the HP Utility (Mac OS X), or the ...
  • HP Officejet 6500A | User Guide - Page 19
    ...return to the previous menu. Finding the printer model number In addition to the model name that appears on the front ... and accessories available for your printer. The model number is printed on a label located inside ... as e-mail attachments. For more information, see Scan. HP Digital Fax (Fax to PC ...
  • HP Officejet 6500A | User Guide - Page 20
    ...HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards ... less smearing, bolder blacks and vivid colors. HP Printing Paper is a high-quality multifunction paper. It...
  • HP Officejet 6500A | User Guide - Page 21
    ... country/region, follow the prompts to select your printer, and then click one of the shopping links on the page. NOTE: At this time, some portions of the HP ... printing affordable professional photos with your HP printer. Original HP inks and HP Advanced Photo Paper Select print...
  • HP Officejet 6500A | User Guide - Page 22
    ... then click one of the shopping links on the page. NOTE: At this time, some portions of the HP Web site... guidelines Always use media that conforms to the printer specifications. For more information, see Media ... print-side down. TIP: For more help on loading an original, refer to the engraved guides ...
  • HP Officejet 6500A | User Guide - Page 23
    ... document feeder (ADF) You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or.... NOTE: Two-sided Legal-size documents cannot be scanned, copied, or faxed using the ADF. NOTE: Some ... in the automatic document feeder. 1. Load your original, print-side up, into the document feeder tray. ...
  • HP Officejet 6500A | User Guide - Page 24
    ...at the left and right edges of the media. NOTE: Remove all originals from the document feeder tray before lifting the lid on the printer. Load media This section ... media Use these instructions to load standard media. 1. Lift the output tray. 2. Slide the paper width guide out as far ...
  • HP Officejet 6500A | User Guide - Page 25
    ... 4 ghi 2 abc 5 jkl 3 def 6 mno 8 tuv 9 wxyz 0 # 7 pqrs * e-All-in -One @ HP Off icejet Plus 6500B NOTE: Do not load paper while the printer is printing. 4. Slide the media guides in the tray to adjust them for the media size that you have loaded. 5....
  • HP Officejet 6500A | User Guide - Page 26
    ...1 Load envelopes To load envelopes Use these instructions to load an envelope 1. Lift the output tray. 2. Slide the paper width guide out as far as possible. 3. Load envelopes according ...Do not load paper while the printer is printing. 4. Slide the media guides in the tray to adjust them for ...
  • HP Officejet 6500A | User Guide - Page 27
    ... tab along one edge, make sure the tab is pointing towards the front of the printer. NOTE: ...Use these instructions to load transparencies. 1. Lift the output tray. 2. Slide the paper width guide ...far as possible. 3. Insert the transparencies, rough-side or print-side down, along the right of the main ...
  • HP Officejet 6500A | User Guide - Page 28
    ...load cards and photo paper Use these instructions to load custom-size media. CAUTION: Use...1. Lift the output tray. 2. Slide the paper width guide out as far as possible. 3. Insert the media print-...Do not load paper while the printer is printing. 4. Slide the media guides in the tray to adjust them for...
  • HP Officejet 6500A | User Guide - Page 29
    ...insert more than one memory card in the printer. Install the accessories (some models only)... Turn on accessories in the printer driver Install the duplexer You can print on both sides ... automatically. For information on using the duplexer, see Print on both sides (duplexing). To install the duplexer...
  • HP Officejet 6500A | User Guide - Page 30
    ... computers The Mac OS automatically turns on all accessories in the printer driver when you install ...Open the System Preferences and then select Print & Fax. 2. Click Options & Supplies. 3. Click... click OK. Maintain the printer This section provides instructions for keeping the printer in top working...
  • HP Officejet 6500A | User Guide - Page 31
    ... abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass....scanner. 4. Close the scanner lid, and turn on the printer. Clean the exterior WARNING! Before cleaning ...smudges, and stains off of the case. The exterior of the printer does not require cleaning. Keep ...
  • HP Officejet 6500A | User Guide - Page 32
    Chapter 1 If you have lines or dust appearing on scanned documents or faxes, clean the plastic strip in the ADF. To clean the rollers or separator pad 1. Remove all originals from the document feeder tray. 2. Lift the automatic document feeder cover (1). This ...
  • HP Officejet 6500A | User Guide - Page 33
    To clean the plastic strip inside the automatic document feeder Use these instructions to clean the plastic strip inside the ADF. 1. Turn off the printer and unplug the power cord. For more information, see Turn off the printer. NOTE: ...
  • HP Officejet 6500A | User Guide - Page 34
    ... may need to order a new plastic strip. For more information, see HP support. Turn off the printer ... a power strip. If you turn the printer off incorrectly, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. 30 Get started...
  • HP Officejet 6500A | User Guide - Page 35
    ... Print Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print ... feature. For more information, see HP ePrint. Follow the instructions for your operating system. • • Print documents (Windows) Print ...
  • HP Officejet 6500A | User Guide - Page 36
    ...using HP's ePrint feature. For more information, see HP ePrint. Follow the instructions for your operating system. • • Print brochures (Windows) Print...To set print settings for all print jobs, make the changes in the HP software provided with the printer. For more information on ...
  • HP Officejet 6500A | User Guide - Page 37
    ...and quality settings on the Paper/Quality tab. To print in black and white, click the Advanced ...menu in your software application, click Print. Make sure the printer you want to use ... the documentation available with the software program you are using. Follow the instructions for your operating system...
  • HP Officejet 6500A | User Guide - Page 38
    ...TIP: You can change more options for the print job by using the features available on the other .... Photo paper should be flat before printing. Follow the instructions for your operating system ... be called Properties, Options, Printer Setup, Printer, or Preferences. 5. To print the photo in black and ...
  • HP Officejet 6500A | User Guide - Page 39
    ... Photo Fix options: • Off: applies no HP Real Life Technologies to the image. • Basic: ... then select one of the following options: • High Quality: uses all the available colors to print your... Touch View & Print. The photos are displayed. 3. Do one of the following. a. Touch Select All. b. Touch ...
  • HP Officejet 6500A | User Guide - Page 40
    ... Camera-selected photos are photos you marked for printing with your digital camera. Depending on your ...the appropriate slot on the printer. 2. When prompted, do one of the following: • Touch OK to print all DPOF-... the document. If not, set the size in the printer driver. You might need to reformat ...
  • HP Officejet 6500A | User Guide - Page 41
    ... must set up the custom size in the HP software provided with the printer. For instructions, see Set up custom sizes... the size corresponds to the media size on which you are printing the image. NOTE: Not all applications support borderless printing. Follow the instructions for your operating system. ...
  • HP Officejet 6500A | User Guide - Page 42
    ...is selected. To change settings, click the option that opens the printer Properties dialog box. Depending on your software ... (Mac OS X) NOTE: Follow these instructions to enable borderless printing. Mac OS 10.6. Under...you want, and then click Print to begin printing. HP ePrint With HP ePrint, you can...
  • HP Officejet 6500A | User Guide - Page 43
    .... NOTE: The printer driver does not support manual duplexing. Two-sided printing requires an HP Automatic Two-sided Printing... media first. Load the media with the print side facing down. For auto-duplexing, when printing finishes on one side of the media, the printer holds the media and pauses while ...
  • HP Officejet 6500A | User Guide - Page 44
    ...OS X) NOTE: Follow these instructions to enable two-sided printing and to change binding ... available, verify that the duplex accessory is enabled in the printer driver. Select the binding type on the Layout... the duplexer. 3. Verify that you are using the correct printer and page size in the Page Setup...
  • HP Officejet 6500A | User Guide - Page 45
    ... an original from the printer control panel or from your computer using a the HP printer software, the HP software provided with the printer must ...the printer control panel Use these steps to scan from the control panel. 1. Load your original print-side down in the right-front corner of the glass or ...
  • HP Officejet 6500A | User Guide - Page 46
    ...To scan an original from HP printer software 1. Load your original print-side down in the right-front ...click Start, select Programs or All Programs, select the folder for your HP printer, and then select ...an original to a memory card. 1. Load your original print-side down in the right-front corner of ...
  • HP Officejet 6500A | User Guide - Page 47
    ...scanning documents, you can use the HP software to scan documents into a format that you ... the scanner glass or ADF window is clean. When the printer scans the document, smudges or dust on the scanner ... with the top forward and face up. When scanning from the scanner glass, the original must be loaded...
  • HP Officejet 6500A | User Guide - Page 48
    ...copying a document when a fax arrives, the fax is stored in the printer's memory until the copying finishes. This can ...stored in memory. TIP: If you have problems scanning documents, see Solve copy ...copy settings 5. To start the copy job, touch one of the following: • Start Black: To select a black-...
  • HP Officejet 6500A | User Guide - Page 49
    • • Lighter/Darker settings Resizing originals to fit on different paper sizes You can use these settings for single copy jobs, or you can save settings to be used as defaults for future jobs. To change copy settings for a single job 1. Touch Copy. 2. Select the copy function settings you ...
  • HP Officejet 6500A | User Guide - Page 50
    ... done this as part of the initial setup, by using either the control panel or the HP software provided with the printer. ...fax. You can also send a fax manually from an attached phone. This allows you to speak ... a standard fax from the computer Send a fax manually from a phone Send a fax using monitor ...
  • HP Officejet 6500A | User Guide - Page 51
    ... TIP: You can also send a fax manually from a phone or by using monitor dialing. These features... printer control panel 1. Load your original print-side down in the right-front corner ...using the installation program provided on the HP software CD provided with the printer. Windows 1. Open the document ...
  • HP Officejet 6500A | User Guide - Page 52
    ... fax manually from an extension phone 1. Load your original print-side down in the right-front corner of the...3. Dial the number by using the keypad on the phone that is connected to the printer. NOTE: Do not use the keypad on the control panel of the printer when manually sending a fax. You must use ...
  • HP Officejet 6500A | User Guide - Page 53
    ... prompts, or other sounds through the speakers on the printer. This enables you to respond to prompts while ...your PIN not to be recognized by the calling card service. If this is the case, you can create ... Start Black or Start Color. If the printer detects an original loaded in the automatic document ...
  • HP Officejet 6500A | User Guide - Page 54
    ... are not as busy or phone rates are lower, for example. The printer automatically sends your fax at the specified time. You can only schedule one fax to be sent at a time. You can continue .... dial, or touch 6. Touch Start Fax. The printer scans all pages and the scheduled time appears ...
  • HP Officejet 6500A | User Guide - Page 55
    ... want to fax to. 3. Touch Start Black. If the printer detects an original loaded in the automatic document ... dial entries to send faxes in black-andwhite. The printer scans the fax into memory then ... number. If a number is busy or not answering, the printer follows the settings for Busy Redial and No ...
  • HP Officejet 6500A | User Guide - Page 56
    ... send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax.... fax tones. You can receive faxes manually from a phone that is: • • Directly connected to the printer (on the 2-EXT port) On the same phone line, but...
  • HP Officejet 6500A | User Guide - Page 57
    ...available: On The default setting. When backup fax is On, the printer stores all received faxes in memory. This enables you to reprint up to eight of the most recently printed faxes if they are still saved.... 3. Touch Backup Fax Reception. 4. Touch one of the options available. Reprint received faxes...
  • HP Officejet 6500A | User Guide - Page 58
    ...the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the printer does not receive any fax ... received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding...
  • HP Officejet 6500A | User Guide - Page 59
    ... fax machine (for example, if it is not turned on), the printer prints the fax. If you set up...setting and phone number. When the power is restored to the printer, the Fax Forwarding setting is still On. NOTE:...so the image of the incoming fax is reduced to fit on one page, if possible. If this feature ...
  • HP Officejet 6500A | User Guide - Page 60
    ...can block specific fax numbers so the printer does not print faxes received from those numbers....numbers you can block varies by model.) NOTE: This feature is not supported in all countries/regions. ... list, touch Select from Caller ID History. - or To manually enter a fax number to block, select Enter ...
  • HP Officejet 6500A | User Guide - Page 61
    ...-and-white faxes only. Color faxes are printed instead of being saved to the computer. This section contains the... PC or Fax to Mac feature, must be on at all times. Only one computer can act .... • The destination folder's computer or server must be on at all times. The destination computer must also ...
  • HP Officejet 6500A | User Guide - Page 62
    ... Digital Fax Setup Wizard. 3. Follow the onscreen instructions. To set up Fax to Mac (Mac OS... Setup Assistant, and then follow the onscreen instructions. Modify Fax to PC or Fax to Mac settings... faxes will still print. To modify settings from the HP software (Windows) 1. Open the HP printer software....
  • HP Officejet 6500A | User Guide - Page 63
    ... tools available on your computer, such as the HP software included with the printer and the printer's embedded Web server (EWS). For more information, see Printer management tools. This section contains the following ...dial entries Delete speed-dial entries Print a list of speed-dial entries Set ...
  • HP Officejet 6500A | User Guide - Page 64
    ... entries. To set up group speed-dial entries NOTE: Before you can create a group speed-dial entry, you must have already created at least one speed-dial entry. 1. 2. 3. 4. On the printer's control panel, touch right arrow , and then touch Setup. Touch Fax Setup, and then select Speed Dial Setup. ...
  • HP Officejet 6500A | User Guide - Page 65
    Print a list of speed-dial entries To print a list of all of the speed-dial entries that have been set... you set up the fax header by using the HP software provided with the printer. You can also set ...the printer to answer faxes automatically. The printer answers all incoming calls and faxes. Turn off ...
  • HP Officejet 6500A | User Guide - Page 66
    ...distinctive ring, have your telephone company assign one ring pattern to voice calls and another ...to fax calls. HP recommends that you request double or triple rings for a fax number. When the printer detects ... have a distinctive ring service, use the default ring pattern, which is All Rings. 62 Fax...
  • HP Officejet 6500A | User Guide - Page 67
    ... answer ring pattern for distinctive ring 1. Verify that the printer is set to answer fax calls automatically. ... line. Touch Yes to continue. 6. Do one of the following: • Touch the ring pattern assigned ...NOTE: The pulse-dialing option is not available in all countries/regions. To set the dial type ...
  • HP Officejet 6500A | User Guide - Page 68
    ...or off. • • Busy redial: If this option is turned on, the printer redials automatically if it receives a busy ... and receiving faxes. If you use one of the following, setting the fax speed to a slower ...(FoIP) An integrated services digital network (ISDN) service If you experience problems sending ...
  • HP Officejet 6500A | User Guide - Page 69
    ..., see Fax over Internet Protocol. HP printers are designed specifically for use with traditional ... lines or providers, in all digital environments, or with all digital-to-analog converters. It is always recommended... (FoIP). You probably use a FoIP service (provided by your telephone company) when you...
  • HP Officejet 6500A | User Guide - Page 70
    ...HP software (Windows), or HP Utility (Mac OS X). For more information, see Printer management ...quality becomes unacceptable. NOTE: Ensure that the printhead and ink cartridges are in good conditions and ...you require printed confirmation that your faxes were successfully sent, follow these instructions...
  • HP Officejet 6500A | User Guide - Page 71
    .... 3. Touch Fax Confirmation. 4. Touch to select one of the following options. Off On (Fax Send)...there is an error during transmission or reception. To set the printer to print fax error reports automatically... to select one of the following. On (Send & Receive) Off On (Fax Send) On (Fax Receive) Prints...
  • HP Officejet 6500A | User Guide - Page 72
    ... number, number of pages, and the fax status. To print the Last Fax Transaction report 1. Touch right... select Fax Reports. 3. Touch Last Transaction. Print a Caller ID Report Use the following ... view a history of all the calls placed from the printer. NOTE: The call history cannot be printed. You can...
  • HP Officejet 6500A | User Guide - Page 73
    To view the Call History 1. Touch right arrow , and then select Fax. 2. (Call History). Touch Use reports 69
  • HP Officejet 6500A | User Guide - Page 74
    ...Internet, obtain documents, and print them faster and with less hassle-and all without using a computer. In addition, you can use... section contains the following topics: • • HP Apps Marketsplash by HP HP Apps HP Apps provide a quick and easy way to access, store, and print business ...
  • HP Officejet 6500A | User Guide - Page 75
    ...quality you expect, while minimizing printing costs. Keep all of your marketing materials ...display (on select models only). • • To get started, select Marketsplash by HP in the HP printer software ...all Marketsplash tools and services are available in all countries, regions and languages. Visit ...
  • HP Officejet 6500A | User Guide - Page 76
    ... on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • • The instructions in this user guide are ... can result in damage to both the printer and the ink cartridge Keep all ink cartridges in the original sealed ...
  • HP Officejet 6500A | User Guide - Page 77
    ...Make sure you turn off the printer by pressing Power. The printhead assembly should be parked ...ink cartridges and printhead installed. ◦ The printer must be transported sitting flat; it should not .... For more information, see www.hp.com/go/inkusage. Replace the ink cartridges NOTE: For information ...
  • HP Officejet 6500A | User Guide - Page 78
    Chapter 7 NOTE: At this time, some portions of the HP Web site are available in English only. CAUTION: ... old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time. This can result in damage to both the printer and the ink cartridge. Use these steps to ...
  • HP Officejet 6500A | User Guide - Page 79
    .... 6. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks ...: Do not lift the latch handle on the print carriage to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in ...
  • HP Officejet 6500A | User Guide - Page 80
    ..., the printing modes used, any printing errors that might have occurred, and the printer model. This information helps HP design future printers ...sampling are read and studied in order to improve future HP printers. HP partners who assist in recycling this cartridge might have access ...
  • HP Officejet 6500A | User Guide - Page 81
    ... by turning off the memory chip's ability to collect the printer's usage information: To turn off usage information ...: If you turn off the memory chip's ability to collect the printer's usage information, you can still continue to use the cartridge in the HP printer. Usage information collection 77
  • HP Officejet 6500A | User Guide - Page 82
    ...Solve wired (Ethernet) network problems Solve wireless problems (some models only) Configure ...support Web site at www.hp.com/support. HP online support is available to all HP customers.... specialists • Software and driver updates for the HP printer • Valuable troubleshooting information for common ...
  • HP Officejet 6500A | User Guide - Page 83
    ... the HP Customer Care Center. NOTE: HP does not provide telephone support for Linux printing. All support is provided online at the following web site: ... more information, see Finding the printer model number) Serial number (located on the back or bottom of the printer) HP support 79
  • HP Officejet 6500A | User Guide - Page 84
    ... began? ◦ Did anything else occur prior to this situation (such as a thunderstorm or moving the printer)? Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). 80 Solve a problem
  • HP Officejet 6500A | User Guide - Page 85
    Telephone support numbers In many locations, HP provides toll free telephone support during the warranty period. However, some of the support numbers might not be toll free. HP support 81
  • HP Officejet 6500A | User Guide - Page 86
    Chapter 8 For the most current list of telephone support numbers, see www.hp.com/support. www.hp.com/support 82 Solve a problem
  • HP Officejet 6500A | User Guide - Page 87
    ... Web site (www.hp.com/support). Try these when you begin troubleshooting a printing problem For a paper jam... correctly in the input tray and is not jammed in the printer. All packing tapes and materials ...Solve wired (Ethernet) network problems • Solve wireless problems (some models only) • Solve ...
  • HP Officejet 6500A | User Guide - Page 88
    ... has light or white streaks, try cleaning the printhead. If the alignment process fails, make sure...repeatedly, you might have a defective sensor or ink cartridge. Contact HP support. Go ...printer may slow down to keep the printhead from overheating. Something on the page is missing or incorrect Check ...
  • HP Officejet 6500A | User Guide - Page 89
    ... in Grayscale is not selected in the printer driver. Check the printer location and length of USB ... electromagnetic fields. Print troubleshooting Use this section to solve these printing problems Envelopes ... the first solution does not solve the problem, continue trying the remaining solutions until...
  • HP Officejet 6500A | User Guide - Page 90
    Chapter 8 Make sure that you remove all paper from the input tray before loading the...imaging software that came with the printer. Cause: Printing a borderless image from a non-HP software application ... the current operation Solution 6: Remove all cancelled print jobs from the queue Solution 7: Clear ...
  • HP Officejet 6500A | User Guide - Page 91
    ... driver status might have changed to either offline or stop To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See What's Printing. • Mac OS: Open System Preferences, and then click Print & ...
  • HP Officejet 6500A | User Guide - Page 92
    ... the issue, try the next solution. Solution 6: Remove all cancelled print jobs from the queue Solution: A .... Check to see if the print carriage moves freely from one side of the printer to the other. Do not try...had stalled. If this did not solve the issue, try the next solution. 88 Solve a problem
  • HP Officejet 6500A | User Guide - Page 93
    ...and then on again. If the printer is connected to the computer through a wired network, make sure ..., and then click Details. 3. Do one of the following, depending on the printer status: a. If ... the Power button to turn on the printer. Cause: The printer experienced an error. Print troubleshooting 89...
  • HP Officejet 6500A | User Guide - Page 94
    ... does not solve the problem, continue trying the remaining solutions until the issue is resolved. • • Solution 1: Restart the printer Solution 2: Print a... page is print-side up at the bottom of the stack. The margins are not printing as expected Try the following solutions to resolve the issue. ...
  • HP Officejet 6500A | User Guide - Page 95
    ... paper, and then slide the paper width guide inward until it stops at the edge of the paper. .... If the first solution does not solve the problem, continue trying the remaining solutions until ... borders Solution 1: Check the margin settings Solution: Check the printer margins. Print troubleshooting 91
  • HP Officejet 6500A | User Guide - Page 96
    ... size fits within the printable area of the printer. 4. Cancel the print job if the graphics do not... Solution: If the paper is misfeeding, it could cause parts of the document to cut off. Remove the stack ... more information, see: Load media Cause: The paper was loaded incorrectly. 92 Solve a problem
  • HP Officejet 6500A | User Guide - Page 97
    ...the ink levels Solution 4: Clean the printhead Solution 5: Load paper in the input tray Solution 1: Remove any ...2: Load paper in the input tray Solution: If the printer has only a few sheets remaining, load... ink levels Solution: The ink cartridges may be running low on ink. Print troubleshooting 93
  • HP Officejet 6500A | User Guide - Page 98
    ... causing problems with the ink cartridges and print quality issues. Cause: The printhead was clogged. ...If the first solution does not solve the problem, continue trying the remaining solutions until ... for a paper jam Solution 6: Service the printer Solution 1: Restart the printer Solution: Turn off ...
  • HP Officejet 6500A | User Guide - Page 99
    ...the type of paper loaded in the input tray. • Check the print quality setting and make sure it ...tap water might contain contaminants that can damage the ink cartridges). Cause: The rollers were dirty and ...be cleaned. If this did not solve the issue, try the next solution. Print troubleshooting 95
  • HP Officejet 6500A | User Guide - Page 100
    ... If you have completed all of the steps provided in the previous solutions, contact HP support for service. Go to: ... prints slowly Printhead maintenance Wrong, inaccurate, or bleeding colors If your printout has one of the following print quality problems, try the solutions in this section for help....
  • HP Officejet 6500A | User Guide - Page 101
    ...other Solution 1: Make sure you are using genuine HP ink cartridges Solution 2: Check the paper loaded ...the printhead Solution 7: Clean the printhead Solution 8: Contact HP support Solution 1: Make sure you are ....hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not...
  • HP Officejet 6500A | User Guide - Page 102
    ... paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty media in ... this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. For more information, see: Select print ...
  • HP Officejet 6500A | User Guide - Page 103
    ... cartridges. Make sure they were completely removed. • Make sure all ink cartridges are correctly installed. • Make sure you turn off the printer by using the ... If this did not solve the issue, try the next solution. Solution 8: Contact HP support Solution: Contact HP support for ...
  • HP Officejet 6500A | User Guide - Page 104
    ... Check the paper type Solution 5: Clean the printhead Solution 6: Contact HP support Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ...: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being used. If this did not solve ...
  • HP Officejet 6500A | User Guide - Page 105
    ... issue, try the next solution. Solution 5: Clean the printhead Solution: If the previous solutions did not...print quality report Cause: The printhead needed to be cleaned. If this did not solve the issue,...: Contact HP support for service. Go to: www.hp.com/support. Print quality troubleshooting 101
  • HP Officejet 6500A | User Guide - Page 106
    ... Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. The printout ... band of distortion near the bottom of a borderless print Try the following solutions if your ... to use immediately. When you have finished printing, return any unused photo paper...
  • HP Officejet 6500A | User Guide - Page 107
    ...printhead Solution 5: Clean the printhead Solution 6: Contact HP support Solution 1: Make sure the paper ...solve the issue, try the next solution. Solution 3: Check the ink levels Solution: Check the estimated ... purposes only. When you receive a low-ink alert, consider having a replacement cartridge ...
  • HP Officejet 6500A | User Guide - Page 108
    ...solve the issue, try the next solution. Solution 5: Clean the printhead Solution: Check the following potential ... intense as you expected Solution 1: Check the print settings Solution 2: Check the paper type... 3: Check the ink levels Solution 4: Clean the printhead Solution 5: Contact HP support 104...
  • HP Officejet 6500A | User Guide - Page 109
    ... paper type Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the printer. Always make sure the paper you ...4: Clean the printhead Solution: If the previous solutions did not resolve the issue, try cleaning the printhead. Print quality troubleshooting 105
  • HP Officejet 6500A | User Guide - Page 110
    ... ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. TIP: After reviewing the solutions in this section, you can go to HP's Web site to see... help. For more information, go to: www.hp.com/ support Solution 1: Check the print settings Solution 2: Use a ...
  • HP Officejet 6500A | User Guide - Page 111
    ... Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the printer. Always make sure the ... For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. Print quality troubleshooting 107
  • HP Officejet 6500A | User Guide - Page 112
    ... loaded correctly Solution 2: Make sure only one type of paper is loaded Solution 3: Ensure that... Cause: The rear door was not securely installed. Ink streaks on the back of the paper Try the following solutions...Print on a page of plain paper Solution 2: Wait while the ink dries 108 Solve a problem
  • HP Officejet 6500A | User Guide - Page 113
    ...: Print one or several pages of plain paper to soak up any excess ink in the printer. ... or OpenType fonts Solution 3: Align the printhead Solution 4: Clean the printhead Solution 1: Wait before ... quality problems clear up when the automatic services are performed. Print quality troubleshooting 109
  • HP Officejet 6500A | User Guide - Page 114
    ...ensure excellent print quality. For more information, see: Align the printhead Cause: The printer needed ...issue, try the next solution. Solution 4: Clean the printhead Solution: If the previous solutions did ...print quality report to see if the print quality problem still exists. For more information,...
  • HP Officejet 6500A | User Guide - Page 115
    ...a lower print quality setting Solution 2: Check the ink levels Solution 3: Contact HP support Solution 1: Use a lower print... maintenance If you are experiencing problems with printing, you might have a problem with the printhead. You should perform the procedures in the following sections only when ...
  • HP Officejet 6500A | User Guide - Page 116
    ... of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses an increasing amount of ink. After each stage, review the quality of the printed page. You should only initiate the next ... and aligning, contact HP support. NOTE: Cleaning uses ink, so clean the printheads only when ...
  • HP Officejet 6500A | User Guide - Page 117
    ...quality report Control panel: Touch Setup, select Print Report, select Printer Status or Self-Test, and then click OK To evaluate the Print Quality Diagnostic Page This section includes the following ... Font Text Alignment Patterns If you see no defects Print quality troubleshooting 113
  • HP Officejet 6500A | User Guide - Page 118
    ... estimates for planning purposes only. When you receive an ink alert message, consider having a replacement ... and extend with uniform color all the way across the page - the printer is operating correctly. ▲ Look at...Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge 114 Solve a problem
  • HP Officejet 6500A | User Guide - Page 119
    ... the ink cartridges. 3. Reinstall the cartridge and make sure all the cartridges are correctly latched. For more information, see Replace the ink cartridges 4. Clean the ... the ragged bar. 7. If replacing the ink cartridge does not help, contact HP - the printhead may need to be ...
  • HP Officejet 6500A | User Guide - Page 120
    ... Quality Diagnostic report reads PHA TTOE = 0, align the printer. For more information, see Align the ... worse, contact HP - the printhead may need to be replaced. Bar colors are not uniform Print ...is not uniform, follow these steps: 1. If the printer was recently transported at a high altitude, try a...
  • HP Officejet 6500A | User Guide - Page 121
    ...-Font Type The letters are ragged on one end - clean the printhead. If this defect occurs ... cartridge is installed, the printer's automatic servicing routines may solve the problem in a day or so,... bars. Example of a good alignment pattern The lines are straight. Print quality troubleshooting 117...
  • HP Officejet 6500A | User Guide - Page 122
    ... The lines are jagged - align the printer. If that does not work, contact HP. If you see no ...The problem might not appear on the other end of the print. Advanced printhead maintenance WARNING! Only reinstall the printhead as part of the procedure for Printhead Problem error messages 118 Solve a ...
  • HP Officejet 6500A | User Guide - Page 123
    To reinstall the printhead 1. Make sure that the printer is turned on. 2. Open the ink cartridge door. 1 4 ghi 2 abc 5 jkl 7 pqrs @ * 3 def 8 tuv 0 6 mno 9 wxyz # ice HP Off 00 jet 65 Wirele ss 3. Remove all of the ink cartridges and place them on a piece of ...
  • HP Officejet 6500A | User Guide - Page 124
    Chapter 8 4. Lift the latch handle on the print carriage. 5. Remove the printhead by lifting it straight up. 120 Solve a problem
  • HP Officejet 6500A | User Guide - Page 125
    ... need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the nozzles and the... materials and not with your finger. To clean the printhead a. Lightly dampen a clean, lint-free cloth... contacts. Clean until no new ink shows on the cloth. Print quality troubleshooting 121
  • HP Officejet 6500A | User Guide - Page 126
    ... 8 b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts. c. Use a fresh, ... nozzles. d. Wipe the previously cleaned areas dry with a dry lint-free cloth before proceeding to the next step. 122 Solve a problem
  • HP Officejet 6500A | User Guide - Page 127
    ... or distilled water. b. Clean the electrical contacts in the printer by wiping with the cloth from top to bottom. Use ... cloths as necessary. Clean until no ink shows on the cloth. c. Wipe the area dry ... remain down in order to correctly install the ink cartridges. Print quality troubleshooting 123
  • HP Officejet 6500A | User Guide - Page 128
    ... few minutes. Make sure that the ink cartridges are reinstalled in the printer when instructed. Leaving them outside ...use for the cleaning procedure. 2. Make sure the printer is turned on. 3. Open the ink cartridge access door ...tuv 0 6 mno 9 wxyz # ice HP Off jet 65 -On s e-All-in 00B Plu e 124...
  • HP Officejet 6500A | User Guide - Page 129
    ... print carriage moves to the center of the printer. NOTE: Wait until the print carriage stops moving before proceeding. 4. Remove all of the ink cartridges and place them on... contacts on the bottom of the ink cartridge. Try not to touch the metal contacts. Print quality troubleshooting 125...
  • HP Officejet 6500A | User Guide - Page 130
    ... place. Match the color and icon on each ink cartridge label to the color and icon on ...on again. Solve paper-feed problems Media is not supported for the printer or tray Use only media... media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media size...
  • HP Officejet 6500A | User Guide - Page 131
    ... sure that the paper guides are correctly aligned. • Load media into the printer only when it is not printing. ... media before loading. • Make sure the paper guides are set to the correct markings in the tray for the media ...do not help, see HP support for information about HP support No copy came ...
  • HP Officejet 6500A | User Guide - Page 132
    Chapter 8 • • • Copy defects are apparent The printer prints half a page, then ejects the paper Paper mismatch No copy came out • •...copying a photo, be sure to load it on the scanner glass as indicated by the icon on the scan bed. • • • 128 Solve a problem
  • HP Officejet 6500A | User Guide - Page 133
    ...settings, if needed. See the onscreen Help for the HP software for more information. • Copy quality ... might need cleaning. See Maintain the printer for more information. ◦ The automatic document feeder .... See Maintain the printer for more information. Black dots or streaks Ink, glue, correction ...
  • HP Officejet 6500A | User Guide - Page 134
    .... For more information, see Change copy settings. The printer prints half a page, then ejects the paper ...levels. HP cannot guarantee the quality of non-HP ink cartridges. Paper mismatch Check the settings Verify ... topics do not help, see HP support for information about HP support. NOTE: If you are ...
  • HP Officejet 6500A | User Guide - Page 135
    ...program for information. Check the status of the printer If you sent a print or copy job before ...if the scanner is not busy. However, the printing and scanning processes share memory, which... than the one that you are attempting. See the onscreen Help for the HP software for instructions about changing...
  • HP Officejet 6500A | User Guide - Page 136
    ... not TWAIN-compliant do not work with the HP software. ◦ Make sure that you have ... photo or picture Reprinted photographs, such as those in newspapers or magazines, are printed by using tiny dots of...original photograph, which degrades the quality. Often, the ink dots form unwanted patterns that can ...
  • HP Officejet 6500A | User Guide - Page 137
    ... optimum clarity. See Maintain the printer for cleaning instructions. ◦ The defects might be on the original and ... settings might not be suitable for the type of scan job that you are performing. Try changing... be very light or dark or might be printed on colored paper. • Solve scan problems 133...
  • HP Officejet 6500A | User Guide - Page 138
    ... and color settings are correct. Size is reduced The HP software settings might be set to reduce the ... ran a fax test and the test failed, review the report for basic information about the error. For more ... check the report to see which part of the test failed, and then review the appropriate topic in...
  • HP Officejet 6500A | User Guide - Page 139
    ..., and then turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section. • Try to send or receive ... experience problems faxing, contact HP support. Go to www.hp.com/support. If prompted, select your country/region,...
  • HP Officejet 6500A | User Guide - Page 140
    .... Using the phone cord supplied in the box with the printer, connect one end to your telephone wall ... a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs ... as an answering machine. Figure 8-1 Back view of the printer 1 2 Telephone wall jack Use the phone ...
  • HP Officejet 6500A | User Guide - Page 141
    ... a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs ... cord supplied in the box with the printer to connect to the telephone wall jack. One end of the phone ....) Try removing the splitter and connecting the printer directly to the telephone wall jack. Solve...
  • HP Officejet 6500A | User Guide - Page 142
    ... you identify which piece of equipment is causing the problem. • Try connecting a working phone and ...Using the phone cord supplied in the box with the printer, connect one end to your telephone wall ....) Try removing the splitter and connecting the printer directly to the telephone wall jack. • If ...
  • HP Officejet 6500A | User Guide - Page 143
    ... the other equipment, then one or more pieces of the equipment is causing problems; try adding ... identify which piece of equipment is causing the problem. ◦ If the Fax Line Condition Test ... equipment, connect the printer to a working phone line and continue reviewing the troubleshooting information ...
  • HP Officejet 6500A | User Guide - Page 144
    ... power outlet. Press the Power button to turn on the printer. After turning on the printer, HP recommends you wait five minutes ... used the phone cord supplied in the box with the printer to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on...
  • HP Officejet 6500A | User Guide - Page 145
    ... computer for an error message providing information about the problem and how to solve it. If there is an error...) or an integrated services digital network (ISDN) converter/terminal adapter, make sure the printer... on the phone line again in the future. If the printer stops sending and receiving faxes...
  • HP Officejet 6500A | User Guide - Page 146
    Chapter 8 The printer is having problems sending a manual fax Solution: NOTE: This possible solution ..., including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, ... ring service, check to make sure that the Distinctive Ring feature on the printer is set to All ...
  • HP Officejet 6500A | User Guide - Page 147
    ... for fax calls, you must receive faxes manually, not automatically. This means that you must be ... faxes automatically take over the phone line to receive all incoming faxes, which prevents the ... same phone line with the printer, you might have one of the following problems: ◦ Your answering machine ...
  • HP Officejet 6500A | User Guide - Page 148
    ... successfully without the other equipment, one or more pieces of the other equipment is causing problems; try adding them back ...a distinctive ring service through your telephone company), make sure that the Distinctive Ring feature on the printer is set to match. For more information, see Change the ...
  • HP Officejet 6500A | User Guide - Page 149
    ... setting is correct. The number of rings to answer for the printer should be greater than the number of rings to ... the phone cord supplied in the box with the printer, connect one end to the coupler, then connect ... Fax Printing option in the printer control panel is turned on. Solve fax problems 145
  • HP Officejet 6500A | User Guide - Page 150
    ... sure the computer selected to receive faxes is switched on at all Solution: times. Cause: Different computers ... faxes is different from the one used for setup, both computers should be switched on at all times....sure the computer is configured to receive faxes. Solve problems using HP Web sites and ...
  • HP Officejet 6500A | User Guide - Page 151
    ... Make sure the computer that you are using is connected to the network. Make sure the Web browser meets the ... printer cannot read photos on the memory card The printer cannot read the memory card • Check the ... serviced. For more information, see HP support. ◦ Make sure that only one memory card ...
  • HP Officejet 6500A | User Guide - Page 152
    ...If you are unable to install the HP software that came with the printer, verify that All cable connections ...ports created in the printer driver match the printer IP address: 1. Print the printer's network configuration ... tab. 4. Select the TCP/IP port for the printer, and then click Configure Port....
  • HP Officejet 6500A | User Guide - Page 153
    Solve wireless problems (some models only) If the printer is unable to communicate with the network after completing the wireless setup and HP software installation, perform one or more of the following tasks in the order shown below. • • Basic wireless troubleshooting (...
  • HP Officejet 6500A | User Guide - Page 154
    ... set as the default printer driver (Windows only) Step 6: Make sure the HP Network Devices ... computer. Usually there are two indicator lights, one that is on and another that blinks. If your ... does not appear in the list, there might be a problem with the router, the Ethernet cable, or your computer. ...
  • HP Officejet 6500A | User Guide - Page 155
    ... Windows, you can also access HP Network Assistant at www.hp.com/sbso/wireless/tools-... Status is Offline, the printer is not connected to a network. Run the Wireless Network Test (using the instructions ... need this to connect to the embedded Web server. Solve wireless problems (some models only) 151
  • HP Officejet 6500A | User Guide - Page 156
    ...you can access the EWS, try using the printer over the network (such as to print) to see if your network setup... If you can access the EWS, try using the printer (for printing). If you are able to access the EWS.... Step 4: Make sure the printer is online and ready If you have the HP software installed, ...
  • HP Officejet 6500A | User Guide - Page 157
    ... than one icon in the folder for the printer, right-click the printer icon for the version of the printer driver that...(Windows only) To restart the HP Network Device Support service 1. Delete any print jobs currently...Applications, and then click Services. Solve wireless problems (some models only) 153
  • HP Officejet 6500A | User Guide - Page 158
    ... Scroll down the list of services, right click HP Network Devices Support, and then ... subnet (sometimes called the "scope" or "zone"). By trusting all computers on the local subnet, computers and ...firewall's list of allowed ports. NOTE: Not all firewalls require you to differentiate between ...
  • HP Officejet 6500A | User Guide - Page 159
    ... while outgoing ports (TCP) are destination ports on the printer. • • Incoming (UDP) ports: 137, 138, ... 9220, 9500 • • • The ports are used for the following functions: Printing • UDP ports: 427, 137, 161 •... port: 427 • TCP ports: 9220, 9500 HP printer status UDP port: 161 Configure...
  • HP Officejet 6500A | User Guide - Page 160
    ... • UDP port: 427 • TCP port: 9220 HP printer installation UDP port: 427 Solve printer... network using either an Ethernet or a wireless connection (some models only). You cannot use the EWS if ... network using either an Ethernet or a wireless connection (some models only). You cannot use the EWS if ...
  • HP Officejet 6500A | User Guide - Page 161
    ...the following topics do not help, see HP support for information about HP support Hardware installation suggestions HP software installation ...Hardware tips Make sure the ink cartridges are correctly installed Hardware tips Check the printer • Make sure that all packing tape and material have been...
  • HP Officejet 6500A | User Guide - Page 162
    ... and ink cartridges • Make sure that the printhead and all ink cartridges are firmly installed in their correct, ...on each one to ensure proper contact. The printer cannot work if they are not all installed.... still receive the error, turn the printer off, and then on again. HP software installation ...
  • HP Officejet 6500A | User Guide - Page 163
    ... operating system. • Before installing HP software, make sure that all other programs are closed. .... You can download the printer driver from the HP Web site (www.hp.com/support). NOTE: After ... • If you are unable to install the HP software, verify that: ◦ All cable connections to the computer ...
  • HP Officejet 6500A | User Guide - Page 164
    ... If the Network light on the printer control panel does not turn on, make sure that all of the "General network troubleshooting" conditions are met. • Though it is ... events. If you need to call HP, it is often useful to print the Printer Status Report before calling. Printer ...
  • HP Officejet 6500A | User Guide - Page 165
    1. Printer Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), as well as usage information. ... connectivity problems. If you need to call HP, it is often useful to print this page before calling. Understand the ...
  • HP Officejet 6500A | User Guide - Page 166
    ... Service Location Protocol (SLP) connection. SLP is used by network management applications for printer ... to reduce jams Make sure that you are printing with media that meets specifications. For more information, ... to add paper to the ADF tray while the printer is feeding pages. 162 Solve a problem
  • HP Officejet 6500A | User Guide - Page 167
    ...2 CAUTION: Trying to clear a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper... wheels for torn pieces of paper that might be remaining inside the printer. If you do not remove all the pieces of paper from the printer, more paper jams are likely to...
  • HP Officejet 6500A | User Guide - Page 168
    ... printer. If you do not remove all the pieces of paper from the printer, more paper jams are likely ... avoid paper jams, follow these guidelines Remove printed papers from the output tray frequently. Prevent curled or .... NOTE: Humidity may cause paper to curl and hence paper jam. 164 Solve a problem
  • HP Officejet 6500A | User Guide - Page 169
    ...information This section contains the following topics Warranty information Printer specifications Regulatory information Environmental product stewardship program ...the following topics: Hewlett-Packard limited warranty statement • • Ink cartridge warranty information Technical information 165
  • HP Officejet 6500A | User Guide - Page 170
    ... with. 1 year 1 year unless otherwise stated Printheads (only applies to products with customer replaceable... ink cartridge, HP will charge its standard time and materials charges to service the printer... IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT...
  • HP Officejet 6500A | User Guide - Page 171
    ... warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered ... the warranty period the product is covered as long as the HP ink is not depleted and the end...
  • HP Officejet 6500A | User Guide - Page 172
    ... section contains the following topics Physical specifications Printer features and capacities Processor and ... Printer with duplexer: 8.25 kg (18.2 lb) Printer features and capacities Feature Connectivity ....hp.com/pageyield/ for more information on estimated ink cartridge yields. HP PCL 3 GUI Up to ...
  • HP Officejet 6500A | User Guide - Page 173
    ... DDR1 System requirements NOTE: For the most current information about supported operating systems and system requirements, visit www.hp.com/support. Operating system compatibility • Windows XP ... Windows 2003 Small Business Server Terminal Services Microsoft Windows Server 2008 Terminal ...
  • HP Officejet 6500A | User Guide - Page 174
    ...Set minimum margins section for information about the printing margins used by the printer, see the Guidelines for two-... setting in the printer driver, and configure the trays for the correct media type. HP recommends ...25 x 10.5 inches) Input tray Duplexer (some models) ADF 170 Technical information
  • HP Officejet 6500A | User Guide - Page 175
    .... 6 3/4 Envelope (91 x 165 mm; 3.6 x 6.5 inches) Cards Index card (76.2 x 127 mm; 3 x 5 inches) Index card (102 x 152 mm; 4 x 6 inches) Input tray Duplexer (some models) ADF Printer specifications 171
  • HP Officejet 6500A | User Guide - Page 176
    ... Photo L (89 x 127 mm; 3.5 x 5 inches) Borderless 2L (178 x 127 mm; 7.0 x 5.0 inches) Borderless B5 (182 x 257 mm; 7.2 x 10.1 inches) Borderless B7 (88 x 125mm; 3.5 x 4.9 inches) Borderless 4 x 6 tab (102 x 152 mm; 4 x 6 inches) Input tray Duplexer (some models) ADF 172 Technical information
  • HP Officejet 6500A | User Guide - Page 177
    ... 10 inches, 4 x 11 inches, and 4 x 12 inches) ** The printer is compatible with plain and inkjet hagaki from ... not compatible with photo hagaki from Japan Post. Understand supported media types and weights Tray Input ...) Up to 40 sheets Input tray Duplexer (some models) ADF Printer specifications 173
  • HP Officejet 6500A | User Guide - Page 178
    ... bond envelope) Cards Up to 200 g/m2 (110 lb index) Output tray Automatic Document Feeder All supported media Paper 60 to 75 g/m2 (16 to 20 lb bond) Up to 15 sheets (8...31 inch stacked) Up to 100 sheets of plain paper (text printing) 35 sheets Set minimum margins The document margins ...
  • HP Officejet 6500A | User Guide - Page 179
    ...Guidelines for two-sided (duplex) printing • • Always use media that conforms to the printer specifications. For more ... from a computer running Windows, the printer prints the first side of the media first. Load the media.... Photo papers include the following HP Premium Plus Photo HP Premium Photo...
  • HP Officejet 6500A | User Guide - Page 180
    ... specialty papers Glossy Greeting Card Matte Greeting Card HP Brochure & Flyer Paper, Glossy HP Brochure ... fax capability. Up to 99 speed dials (varies by model). Up to 100-page memory (varies by .... Automatic busy redial up to five times (varies by model). Confirmation and activity reports. CCITT/ITU ...
  • HP Officejet 6500A | User Guide - Page 181
    ... HP Web site specifications The following Web-enabled features are available for this printer HP Apps Marketsplash by ...at 1560 mA Power consumption 28.4 watts printing (Fast Draft Mode); 32.5 watts copying (Fast Draft Mode) Acoustic emission specification Print in Draft mode, noise levels per ISO ...
  • HP Officejet 6500A | User Guide - Page 182
    ...(solid state only) NOTE: Approaching any of the recommended maximums on a memory card might cause the performance of the printer to be slower than expected. Supported memory card types • Secure Digital High Capacity Secure Digital Memory Stick MultiMediaCard (...
  • HP Officejet 6500A | User Guide - Page 183
    Regulatory information The printer meets product requirements from regulatory agencies in your country/region. This section contains the...users of the German telephone network Australia wired fax statement Regulatory information for wireless products Regulatory model number Declaration of conformity ...
  • HP Officejet 6500A | User Guide - Page 184
    ...the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures Reorient the receiving antenna. Increase the... are not expressly approved by HP may void the user's authority to operate the equipment. This device complies with Part 15 of the...
  • HP Officejet 6500A | User Guide - Page 185
    Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 LED indicator statement Gloss of housing of peripheral devices for Germany Regulatory information 181
  • HP Officejet 6500A | User Guide - Page 186
    ... jack which is Part 68 compliant. This equipment connects to the telephone network through the following ...have all of those devices ring when your number is called. Too many devices on one... the opportunity to maintain uninterrupted service. If you experience trouble with this equipment, please contact...
  • HP Officejet 6500A | User Guide - Page 187
    Notice to users of the Canadian telephone network Note à l’attention des utilisateurs du réseau...©phonique canadien/Notice to users of the Canadian telephone network Cet appareil est conforme aux spn..Numbers of all the devices does not exceed 5. The REN for this product is 0.0B, based on FCC Part ...
  • HP Officejet 6500A | User Guide - Page 188
    ...-Packard Company if additional product support is necessary. This equipment has been certified... loop disconnect dialing. In the unlikely event of problems with loop disconnect dialing, it is recommended to use... N-Telefonstecker, der im Lieferumfang des HP All-in-One enthalten ist, an die Wandsteckdose...
  • HP Officejet 6500A | User Guide - Page 189
    ... product and any attached external antenna, if supported, shall be placed in such a manner to minimize the ... édicté par le ministère des Communications du Canada. Le composant RF interne est conforme a ... RSS-210 and RSS GEN d'Industrie Canada. Notice to users in Taiwan Regulatory information 185
  • HP Officejet 6500A | User Guide - Page 190
    ... standards (European Norms) that are listed in the EU Declaration of Conformity issued by HP for this product or product family. This compliance is indicated by the following... number should not be confused with the marketing name (HP Officejet 6500A (E710) e-All-in-One series) or product number. 186...
  • HP Officejet 6500A | User Guide - Page 191
    ...adaptor: Radio Module Number: 1) HP Officejet 6500A Plus e-All-in-One SNPRC-1004-...1998 FCC Rules and Regulations 47CFR Part 68 TIA-968-A-1+A-2+A-3+A-4+A-5 Telecommunications - Telephone ...Product Regulations Manager Customer Assurance, Business Printing Division Local contact for regulatory topics ...
  • HP Officejet 6500A | User Guide - Page 192
    ...Product Options: Power adaptor: 1) HP Officejet 6500A e-All-in-One SNPRC-1004-02 ...1998 FCC Rules and Regulations 47CFR Part 68 TIA-968-A-1+A-2+A-3+A-4+A-5 Telecommunications - Telephone ...Product Regulations Manager Customer Assurance, Business Printing Division Local contact for regulatory topics ...
  • HP Officejet 6500A | User Guide - Page 193
    ... Substances RoHS notices (China only) Paper use This printer is suited for the use of recycled paper according to DIN ... cartridges and ink cartridges free of charge. For more information, go to the following Web site: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Environmental product ...
  • HP Officejet 6500A | User Guide - Page 194
    ... city office, your household waste disposal service or the shop where you purchased the product. Évacuation des... respect de la santé humaine et de l'environnement. Pour plus d'informations sur les lieux de collecte ... eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea ...
  • HP Officejet 6500A | User Guide - Page 195
    Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR®... imaging products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner... STAR qualified imaging product model information is listed at: www.hp.com/go/energystar Chemical...
  • HP Officejet 6500A | User Guide - Page 196
    ... licenses This section contains the following topics: • HP Officejet 6500A (E710) e-All-in-One series ...6500A (E710) e-All-in-One series LICENSE.aes-pubdom--crypto /* rijndael-alg-fst.c... and this permission notice shall be included in all copies or substantial portions of the Software. THE SOFTWARE ...
  • HP Officejet 6500A | User Guide - Page 197
    ... as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES,...a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program...
  • HP Officejet 6500A | User Guide - Page 198
    ... in the documentation and/or other materials provided with the distribution. 3. All advertising materials mentioning features or use of this software ...DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER ...
  • HP Officejet 6500A | User Guide - Page 199
    ... and/or other materials provided with the distribution. All advertising materials mentioning features or use ... NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS... Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally...
  • HP Officejet 6500A | User Guide - Page 200
    ... (C) 2005, 2007 Olivier Gay * All rights reserved. * * Redistribution and use in source and binary forms, ... * DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS * OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) * HOWEVER CAUSED AND ...
  • HP Officejet 6500A | User Guide - Page 201
    freely, subject to the following restrictions: 1. The origin of this software must not be misrepresented; you must not claim that you wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required. Altered ...
  • HP Officejet 6500A | User Guide - Page 202
    ... Select Shop for Supplies Online. The HP software uploads, with your permission, printer information, including model number, serial number, and estimated ink...: • • Ink cartridges HP media Ink cartridges Ordering cartridges online is not supported in all countries/regions. However...
  • HP Officejet 6500A | User Guide - Page 203
    ... Premium Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, ...
  • HP Officejet 6500A | User Guide - Page 204
    C Additional fax setup After completing all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep .... You can access these tools through the HP software you installed with the printer. After you run these tools, follow the...
  • HP Officejet 6500A | User Guide - Page 205
    ...to know what types of equipment and services (if any) share the same phone line with the printer. This is important because you might need to connect some... private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system. Distinctive ring service: A ...
  • HP Officejet 6500A | User Guide - Page 206
    ...look up the recommended fax setup. Step-by-step instructions are included for each case in the sections that follow. ...you use the phone cord supplied in the box to connect one end to your telephone wall jack and... back of the printer. If you use another phone cord, you might experience problems sending...
  • HP Officejet 6500A | User Guide - Page 207
    ...-up modem Answering machine Voice mail service Recommended fax setup Case J: Shared voice/... jack Use the phone cord supplied in the box with the printer to connect to the 1-LINE port You might need... Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack...
  • HP Officejet 6500A | User Guide - Page 208
    ... printer with DSL If you have a DSL service through your telephone company, and do not connect any equipment to the printer, use the instructions in this section to connect a DSL filter between ... Using the phone cord supplied in the box with the printer, connect one end to the open port on the DSL ...
  • HP Officejet 6500A | User Guide - Page 209
    ... you encounter problems setting up the printer with optional equipment, contact your local service ... documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. ... allows you to have multiple phone numbers on one phone line, each with a different ring ...
  • HP Officejet 6500A | User Guide - Page 210
    ... a distinctive ring service 1. Using the phone cord supplied in the box with the printer, connect one end to your... calls and fax calls or it might not answer at all. TIP: You can also use the ...and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your ...
  • HP Officejet 6500A | User Guide - Page 211
    ... already have in your home or office. 2. Do one of the following: • • 3. If you have a parallel-type .... If you set up the printer to answer calls automatically, it answers all incoming calls and... answer the fax call manually. If you encounter problems setting up the printer with optional equipment...
  • HP Officejet 6500A | User Guide - Page 212
    ... Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack... initiate the manual fax before voicemail picks up the line. If you encounter problems ... printer with optional equipment, contact your local service provider or vendor for further assistance. Case ...
  • HP Officejet 6500A | User Guide - Page 213
    ... plug from the port labeled 2-EXT on the back of the printer. 2. Find the phone cord that connects from the back ... the phone cord supplied in the box with the printer, connect one end to your telephone wall ... encounter problems setting up the printer with optional equipment, contact your local service...
  • HP Officejet 6500A | User Guide - Page 214
    ... phone line to send faxes, follow these instructions to set up your fax. 1 2 3 Telephone wall... DSL/ADSL filter Connect one end of the phone jack that was supplied with the printer to connect to the 1-LINE port... purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two...
  • HP Officejet 6500A | User Guide - Page 215
    ... 2. Using the phone cord provided in the box with the printer, connect one end to the DSL filter, and then ...If you encounter problems setting up the printer with optional equipment, contact your local service provider ...both fax and telephone calls, use these instructions to set up your fax. There are ...
  • HP Officejet 6500A | User Guide - Page 216
    ...white plug from the port labeled 2-EXT on the back of the printer. Find the phone cord that connects from the back ... the phone cord supplied in the box with the printer, connect one end to your telephone wall... reception setting in your modem software, the printer cannot receive faxes. 212 Additional...
  • HP Officejet 6500A | User Guide - Page 217
    ..., automatically or manually: • If you set up the printer to answer calls automatically, it answers all incoming ... you encounter problems setting up the printer with optional equipment, contact your local service ... purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and ...
  • HP Officejet 6500A | User Guide - Page 218
    ...: Phones in other parts of the home/office sharing the same phone number with DSL service must be ... Using the phone cord supplied in the box with the printers, connect one end to the DSL filter, then ... receives the fax. If you encounter problems setting up the printer with optional equipment, contact ...
  • HP Officejet 6500A | User Guide - Page 219
    ... plug from the port labeled 2-EXT on the back of the printer. 2. Unplug your answering machine from the telephone ... the phone cord supplied in the box with the printer, connect one end to your telephone wall... encounter problems setting up the printer with optional equipment, contact your local service...
  • HP Officejet 6500A | User Guide - Page 220
    ... There are two different ways to set up the printer with your computer based on the number of phone ports... coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two...back.) Example of a parallel splitter To set up the printer on the same phone line as a computer with two ...
  • HP Officejet 6500A | User Guide - Page 221
    ...white plug from the port labeled 2-EXT on the back of the printer. Find the phone cord that connects from the back... the phone cord supplied in the box with the printer, connect one end to your telephone wall... encounter problems setting up the printer with optional equipment, contact your local service...
  • HP Officejet 6500A | User Guide - Page 222
    ... splitter DSL/ADSL filter Phone cord provided with the printer connected to the 1-LINE port on the back of the printer You might need to connect the supplied phone cord to the adapter provided for your country...purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and ...
  • HP Officejet 6500A | User Guide - Page 223
    ...NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/ ADSL service must be... 2. Using the phone cord supplied in the box with the printer, connect one end to the DSL/ADSL filter, then ..., follow these instructions to set up your fax. If you encounter problems setting up ...
  • HP Officejet 6500A | User Guide - Page 224
    ...coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and ... plug from the port labeled 2-EXT on the back of the printer. 2. Find the phone cord that connects from the back... it into the port labeled 2-EXT on the back of the printer. Connect a phone to the "OUT" port on the back...
  • HP Officejet 6500A | User Guide - Page 225
    4. Using the phone cord supplied in the box with the printer, connect one end to your telephone wall jack, then connect the other end to the port ... (French) Portugal Spain France Ireland Italy www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/...
  • HP Officejet 6500A | User Guide - Page 226
    ...line connection The printer prints a report with the results of the test. If the test fails, review the report ... then select Run Fax Test. The printer displays the status of the test on the display and ... the report for more information on how to fix any problems found. • 222 Additional fax setup...
  • HP Officejet 6500A | User Guide - Page 227
    ... advanced network settings Set up the printer for wireless communication Uninstall and reinstall the HP software Change basic network settings The... Toolbox. You can print a more detailed network configuration page which lists all of the important network settings such as the IP address, link speed, ...
  • HP Officejet 6500A | User Guide - Page 228
    ...-Half View IP settings To view the IP address of the printer: • • Print the network configuration page. For more information, see Understand ... address will remove the printer from the network. Touch OK to continue. Automatic is selected by default. To change the settings manually, touch Manual. ...
  • HP Officejet 6500A | User Guide - Page 229
    NOTE: If you encounter problems, see Solve wireless problems (some models only). Make sure the printer is not connected to the network ...802.11 wireless card installed. The printer and the computers that use it must be on the same subnet. Before installing the HP software, you ...
  • HP Officejet 6500A | User Guide - Page 230
    ...11 security settings Infrastructure (recommended): On an infrastructure network, the printer is set to infrastructure communication mode.... If your network uses WEP, you must know the WEP key(s) it uses... and employs 802.1X authentication with one of the standard Extensible Authentication Protocol (EAP...
  • HP Officejet 6500A | User Guide - Page 231
    ...Start, select Programs or All Programs, click HP, select your printer name, and then click Connect a New Printer. Follow the onscreen instructions. To change the connection method ...and then follow the onscreen instructions. Guidelines for ensuring wireless network security This section contains ...
  • HP Officejet 6500A | User Guide - Page 232
    ... wireless devices on the network. Keep all wireless devices on the network within range of one another. ...'s CD drive, and follow the onscreen instructions. Connect the printer when the HP software prompts you to... you might have to wait several minutes for all of the Plug and Play events to complete. ...
  • HP Officejet 6500A | User Guide - Page 233
    ... HP Uninstaller. Follow the onscreen instructions. After the HP software is uninstalled, restart your computer. ... computer, method 2 1. Open the Finder, select Applications, select HP, and then select your printer model. 2. 3. Double-click HP Uninstaller. Follow the onscreen instructions. Uninstall ...
  • HP Officejet 6500A | User Guide - Page 234
    ..., select Programs or All Programs, select HP, and then click your HP printer. HP Utility (Mac OS X) The HP Utility contains tools to configure print settings, ... provide estimates for planning purposes only. When you receive an ink alert message, consider having a replacement cartridge ...
  • HP Officejet 6500A | User Guide - Page 235
    ...computer until you clear them manually. You can configure your browser to accept all cookies, or you... NOTE: Depending on your printer, if you disable cookies, you also disable one or more of the .... To open the embedded Web server NOTE: The printer must be on a network and must have an IP address. The...
  • HP Officejet 6500A | User Guide - Page 236
    F How do I? Get started Print Scan Copy Fax Work with ink cartridges Solve a problem 232 How do I?
  • HP Officejet 6500A | User Guide - Page 237
    ... cover open Previously used ink cartridge installed Fax Memory Full If Backup Fax Reception or HP Digital Fax (Fax ... more information, see Solve fax problems. Printer Disconnected The computer cannot communicate with the printer because one of the following events has occurred The printer has been...
  • HP Officejet 6500A | User Guide - Page 238
    ...is still under warranty, contact HP support for service or replacement. For more information about the printhead warranty, see Ink cartridge warranty .... NOTE: If the cartridge is identified in the message as incompatible, see HP supplies and accessories for information about obtaining cartridges for ...
  • HP Officejet 6500A | User Guide - Page 239
    ...2: Install the ink cartridges correctly Make sure all of the ink cartridges are properly installed: 1. 2. Make sure the printer is turned on. Open .... For more information, see HP support. Paper Mismatch The paper size or type selected in the printer driver does not match ...
  • HP Officejet 6500A | User Guide - Page 240
    Appendix G To solve this problem, try one of the following: • • Load the correct paper in the printer, and ... Something is blocking the ink cartridge cradle (the part of the printer that holds the ink cartridges). To clear... Jam Paper has become jammed in the printer. Before you try to clear the jam...
  • HP Officejet 6500A | User Guide - Page 241
    ... see HP support. Door or cover open Before the printer can print documents, all ... be inaccurate or unavailable. If the print quality is unsatisfactory, try cleaning the printheads. For more information,..., which prepares the printer and cartridges for printing, and in printhead servicing, which keeps ...
  • HP Officejet 6500A | User Guide - Page 242
    ... document feeder clean 27 feeding problems, troubleshoot 27 black and white ... installation 25 Printer Status Report 161 turn on and off in driver 26 ... emissions 177 ADF media sizes supported 170 ADF (automatic document feeder.... See ink cartridges clean automatic document feeder 27 exterior 27 printhead...
  • HP Officejet 6500A | User Guide - Page 243
    ...copies 129 dots, troubleshoot scan 134 double-sided printing 39 driver accessories ... 204 duplexer installation 25 media sizes supported 170 turn on and off ...139 log, clear 68 log, print 68 manual receive 52 E ECM. See ... opening 231 system requirements 170 troubleshoot, cannot be opened 156 Webscan 42 ...
  • HP Officejet 6500A | User Guide - Page 244
    ...fax, using 65 IP address checking for printer 157 IP settings 224 ISDN ...Utility 230 uninstall HP software 229 maintain ink cartridge 124 printhead 111 ... feeding 126 types and weights supported 173 memory reprint faxes 53 ... or incorrect information, troubleshoot 84 MMC memory card insert 25 model number...
  • HP Officejet 6500A | User Guide - Page 245
    ... 36 print from memory cards 35 troubleshoot memory cards 147 N network port ... 169 protocols supported 170 settings, change 223 solve problems 159 system ... settings 161, 225 noise information 177 O OCR edit scanned documents 43 ... 38 Windows 38 Print brochures print 33 print driver accessories settings...
  • HP Officejet 6500A | User Guide - Page 246
    ..., locating 11 printer no response 86 printer control panel locating 10 network settings 223 scan from 41 send faxes 47 printer driver accessories settings 26...112 printhead, align 112 printheads ordering online 198 part numbers 198 printing slow, troubleshoot 111 problems print...
  • HP Officejet 6500A | User Guide - Page 247
    ...media types and weights supported 173 tray 2 turn on and off in driver 26 trays capacities ...load media 20 locating 10 media sizes supported 170 paper guides illustration 10 troubleshoot feeding 126 turn ... suggestions 157 HP software installation suggestions 158 installation issues 157 print 85 solve ...
  • HP Officejet 6500A | User Guide - Page 248
    ... source 132 two-sided printing 39 U uninstall HP software Mac OS... 177 volume fax sounds 65 print settings 32 system requirements 169 turn accessories on and off in driver 26 uninstall HP software 228 wireless... Web sites accessibility information 9 customer support 79 environmental programs 189 order...
  • HP Officejet 6500A | User Guide - Page 249
  • HP Officejet 6500A | User Guide - Page 250
    © 2010 Hewlett-Packard Development Company, L.P. www.hp.com/support



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HP Officejet 6500A - Plus e-All-in-One Printer Manual