Home > HP Manuals > Printers > HP Officejet 7000 > Manual Viewer

HP Officejet 7000 User Guide

HP Officejet 7000 - Wide Format Printer Manual

HP Officejet 7000 manual table of contents:

  • HP Officejet 7000 | User Guide - Page 1
    OFFICEJET 7000 User Guide E809
  • HP Officejet 7000 | User Guide - Page 2
  • HP Officejet 7000 | User Guide - Page 3
    HP Officejet 7000 (E809) Wide Format printer User Guide
  • HP Officejet 7000 | User Guide - Page 4
    ... under copyright laws. The only warranties for HP products and services are set forth in the express ... shock. 1. Read and understand all instructions in the documentation that comes with the device. 2. Observe all ..., see Maintain and troubleshoot. 8. There are no user-serviceable parts inside. Refer ...
  • HP Officejet 7000 | User Guide - Page 5
    ... device model number...7 Accessibility...7 Understand the device parts...8 Front view...8 Control panel...9 Back ... Tips for selecting and using print media...14 Understand specifications for supported media...15 ......18 Load media...19 Change print settings...20 To change settings from an application ...
  • HP Officejet 7000 | User Guide - Page 6
    ... the HP Utility...32 HP Utility...32 Understand the printer status page...32 Understand the ... on client computers...37 Install the printer driver using Add Printer...38 Configure the device (Mac ... and reinstall the software...41 4 Maintain and troubleshoot Work with ink cartridges...43 Information on ...
  • HP Officejet 7000 | User Guide - Page 7
    ......58 The product is not responding...58 The product prints meaningless characters...61 Nothing happens ... printing...67 Print quality troubleshooting...68 Wrong, inaccurate, or bleeding colors...69 Ink is...cannot be opened...89 Solve network problems...90 Troubleshoot installation issues...91 Hardware ...
  • HP Officejet 7000 | User Guide - Page 8
    ... for avoiding jams...95 Errors (Windows)...96 Printhead Problem - The printhead appears to be missing or damaged...96 Incompatible Printhead...96 ... failed to print...106 Ink Service Capacity Warning...106 Previously used genuine HP cartridge...107 General printer error...107 5 Control-panel lights ...
  • HP Officejet 7000 | User Guide - Page 9
    ... support...120 Hewlett-Packard limited warranty statement...121 Ink cartridge warranty information...122 ......124 Embedded Web server specifications...124 Print resolution...125 Environmental specifications...125 ... data sheets...130 Recycling program...130 HP inkjet supplies recycling program...130 ...
  • HP Officejet 7000 | User Guide - Page 10
    ... information and further troubleshooting resources that are not included in this guide from the following resources: Resource... access to maintenance services. For more information, see Toolbox (Windows). HP Utility (Mac... from the Web site. For more information, see HP Utility (Mac OS X). Control panel...
  • HP Officejet 7000 | User Guide - Page 11
    ...decide whether to run any maintenance services to improve the print quality of your printouts. Provide ...latest printer software, and product and support information. Lists information to contact HP.... on a label located inside the device, near the ink cartridges area. Accessibility The device provides...
  • HP Officejet 7000 | User Guide - Page 12
    ... this product and HP's commitment to product accessibility, visit HP's Web site at www.hp.com/accessibility. For accessibility information for Mac OS X, visit the Apple Web site at www.apple.com/ accessibility. Understand the device parts • • • Front view Control panel Back view Front view ...
  • HP Officejet 7000 | User Guide - Page 13
    ...4 5 6 7 8 Control panel Output tray Input tray Width guides Top cover Ink cartridges Printhead latch Printhead Control panel For more information about interpreting ... button and light Resume button and light Cancel button Network button and light Ink cartridge lights Understand the device parts 9
  • HP Officejet 7000 | User Guide - Page 14
    ...Windows) or Configure the device (Mac OS X). Follow the instructions in To share the device on a locally shared network.... Ethernet (wired) connection All features are supported. Printer sharing Up to five computers.... Turn off the device Turn off the HP product by pressing the Power button located...
  • HP Officejet 7000 | User Guide - Page 15
    If you improperly turn off the HP product, the print carriage might not return to the correct position... you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this product, please visit the HP Eco Solutions Web site for more information on HP's...
  • HP Officejet 7000 | User Guide - Page 16
    ...media. It is best to test a variety of print media types before buying large quantities. Use ...papers that are specifically designed for the type of project you are printing. Depending on your country/region, some ..., special presentations, brochures, mailers, and calendars. HP Bright White Inkjet Paper...
  • HP Officejet 7000 | User Guide - Page 17
    ... images when you use this paper with any inkjet printer. Available in semi-gloss finish ... papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose ... cartridges and HP Advanced Photo Paper to save you time and take... photos with your HP printer. Original HP inks and HP Advanced Photo...
  • HP Officejet 7000 | User Guide - Page 18
    ... images when you use this paper with any inkjet printer. Available in semi-gloss finish ... cartridges and HP Advanced Photo Paper to save you time and take ... photos with your HP printer. Original HP inks and HP Advanced Photo... papers and other supplies, go to www.hp.com/buy/supplies. If prompted, choose...
  • HP Officejet 7000 | User Guide - Page 19
    ... heavily textured, embossed, or does not accept ink well Media that is too lightweight or stretches ... setting in the printer driver, and configure the trays for the correct media type. HP recommends testing any paper before buying it in large quantities. • • Understand supported sizes Understand ...
  • HP Officejet 7000 | User Guide - Page 20
    Chapter 2 Understand supported sizes Media size Standard media sizes U.S. Letter* (216 x 279 mm; 8.5 x 11 inches) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4* (210 x 297 mm; 8.3 x 11.7 inches) U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) B5* (JIS) (182 x 257 mm; 7.17 x 10.12 inches) B5 (ISO)...
  • HP Officejet 7000 | User Guide - Page 21
    ...Custom-sized media between 76.2 to 330.2 mm wide and 101 to 1117 mm long (3 ....9 inches long) * Borderless printing supported. + The device is compatible with plain and inkjet hagaki from Japan Post ... compatible with photo hagaki from Japan Post. Understand supported media types and weights Tray Input...
  • HP Officejet 7000 | User Guide - Page 22
    ...g/m2 (110 lb index) Output tray All supported media Up to 15 sheets (10 mm or ... stacked) Up to 100 sheets of plain paper (text printing) Set minimum margins The document margins must match... These margin settings might differ depending on the selected print mode. Media U.S. Letter U.S. Legal A4 U.S. ...
  • HP Officejet 7000 | User Guide - Page 23
    ... the Advanced tab in the printer driver, and select Minimize Margins. Load media This section provides instructions for loading media into the device. Load input tray ... media, pull the input tray to extend it. 3. Insert the media print-side down along the right of the tray. Make ...
  • HP Officejet 7000 | User Guide - Page 24
    ...You can change print settings (such as paper size or type) from an application or the printer driver. Changes made from an application take precedence over changes made from the printer driver. However, after the application is closed, the settings return to the defaults...
  • HP Officejet 7000 | User Guide - Page 25
    ... jobs (Windows) 1. Click Start, then click Printers or Printers and Faxes. - Or Click Start, click... click OK. 3. On the File menu, click Print to open the printer driver. 4. Change the settings that you want... Print on special and custom-sized media To print on special or custom-sized media (Windows) ...
  • HP Officejet 7000 | User Guide - Page 26
    ...applications do not have a Page Setup menu, it is included in the Print menu. 3. Verify that you have selected the HP device. 4. Select the media size. 5. To set a custom ...the Printing Shortcuts tab (Windows only). Open the printer driver, select the Printing Shortcuts tab, and select the...
  • HP Officejet 7000 | User Guide - Page 27
    ... the application, open the printer driver: a. Click File, and then click Print. b. Click Properties... remove the tab to make the document completely borderless. To print a borderless document (Mac OS X) 1. Load the... print a Web page from your Web browser on the HP Printer. If you use Internet Explorer...
  • HP Officejet 7000 | User Guide - Page 28
    ...Print. TIP: For best results, select HP Smart Web Printing from the File menu. A check ...Make sure that the product is the selected printer. 4. If your Web browser supports it, select the items ...jobs waiting to be processed. Windows: Double-click the printer icon that appears in the lower-right corner ...
  • HP Officejet 7000 | User Guide - Page 29
    ...device Use device management tools Understand the printer status page Understand the network configuration ... OS X) Configure your firewall to work with HP devices (Windows only) Advanced firewall... methods. Windows • Device control panel • Printer driver • Toolbox • Network Toolbox • Embedded...
  • HP Officejet 7000 | User Guide - Page 30
    ... status of the device, and the status of ink cartridges. Embedded Web server • • Printer status information: ...: Click Supplies Status. * Provides current status of the device. HP Utility (Mac OS X) ... the Power button. For more information, see Troubleshooting tips and resources. Embedded Web ...
  • HP Officejet 7000 | User Guide - Page 31
    ... the Order Supplies button, and then follow the onscreen instructions. Support: On any tab, click the Support .... Perform device maintenance tasks: Click the Device Services tab. Configure network settings: Click the ... the DNS Settings, and then click OK. HP Printer Utility (Mac OS X) Perform device ...
  • HP Officejet 7000 | User Guide - Page 32
    ... the cookie that stores the selected language), others (such as the cookie that stores customer-specific preferences) are stored on the computer until you clear them manually. You can configure your browser to accept all cookies, or you can configure it to alert you every time a cookie is offered, ...
  • HP Officejet 7000 | User Guide - Page 33
    ... can return to it quickly. Windows taskbar: Right-click the HP Digital Imaging Monitor icon, point to ... settings. The pages also contain links to other e-services. Pages/buttons Information page Contents Shows .... You do not need to replace the ink cartridges until print quality becomes unacceptable. ...
  • HP Officejet 7000 | User Guide - Page 34
    ... Toolbox tabs Network Toolbox Open the Toolbox • From the HP Solution Center, click the Settings menu, ... using.) 3. Click Feature tab and click Printer Services button. Toolbox tabs The Toolbox contains ... Details: Shows order numbers of the installed ink cartridges. Printer Status Page: Allows you ...
  • HP Officejet 7000 | User Guide - Page 35
    (continued) Tabs Contents • • Align Printheads: Guides you through aligning the printheads. For more ... Center (Windows) Use the HP Solution Center to change print settings, order supplies, ... access the onscreen Help. The features available in the HP Solution Center vary depending on the devices ...
  • HP Officejet 7000 | User Guide - Page 36
    ...Spotlight icon on the right side of the menu bar, type HP Utility in the box, and then click the ...returning and recycling used printing supplies. Print Status Report: Prints a printer status report. For... current device information and ink cartridge status Help troubleshoot problems 32 Configure and ...
  • HP Officejet 7000 | User Guide - Page 37
    ... version number), and the number of pages printed from the trays. 2. Ink Cartridge Status: Shows the estimated ink... dates, warranty dates, and accumulated ink usages. To print the Printer Status page • Control panel...Click the Device Services tab, and then click Print a Printer Status Report. • HP ...
  • HP Officejet 7000 | User Guide - Page 38
    ... Name System (mDNS) connection. mDNS services are typically used on small networks for IP ... used. • SLP: Shows information about the current Service Location Protocol (SLP) connection. SLP ... for device management. The device supports SNMPv1 protocol on IP networks. To print the network configuration...
  • HP Officejet 7000 | User Guide - Page 39
    ...privileges to install a printer driver on Windows XP, or Windows Vista. When setting up the device, HP ... the device software. When setting up the device, HP recommends that you connect the device when prompted ...click an installation option and follow the onscreen instructions. NOTE: You can also share...
  • HP Officejet 7000 | User Guide - Page 40
    ...New Hardware wizard to perform an automatic search for the printer driver. 2. Select the check box for specifying ...OK. 5. Click Next and follow the onscreen instructions. 6. Click Finish to close the Found New ... to the device. 1. Click Start, then click Printers or Printers and Faxes. - Or Click Start...
  • HP Officejet 7000 | User Guide - Page 41
    ... firewall and any applications that are running on the computer system that are acting as the print server. 3. Insert the installation CD into the CD drive.... Printer icon and follow the instructions for a network installation. For more information, see Install the printer driver using Add Printer. On...
  • HP Officejet 7000 | User Guide - Page 42
    ...Install the printer driver using Add Printer 1. Click Start, then click Printers or Printers ...printers. 6. Click Next and follow the onscreen instructions to complete the installation. Configure the device (Mac... the Install HP Software icon. Click Install Software and follow the onscreen instructions...
  • HP Officejet 7000 | User Guide - Page 43
    ... have device sharing software installed, and the driver or PPD for the device that is installed. (You can run ... menu. b. In the drop-down menu next to Format for, select Shared Printers, and then select your .... If you are having problems such as Printer not found when installing HP software Unable to...
  • HP Officejet 7000 | User Guide - Page 44
    ... need to uninstall the firewall software in order to use the HP device over the network. Advanced firewall information The following parts are also used by your HP device and might need ... 9220, 9500 The ports are used for the following functions: Printing • UDP ports: 427, 137, 161 •...
  • HP Officejet 7000 | User Guide - Page 45
    ... UDP port: 427 • TCP port: 9220 HP device installation UDP port: 427 Uninstall ... Change/Remove or Uninstall/ Change. 5. Follow the onscreen instructions. 6. If you are asked whether you would... your computer's CDROM drive, follow the onscreen instructions, and also see To install the software before...
  • HP Officejet 7000 | User Guide - Page 46
    ...events to complete. 11. Follow the onscreen instructions. When the software installation is complete, the HP Digital Imaging Monitor icon appears ...2. Double-click Applications. 3. Double-click Hewlett-Packard. 4. Double-click HP Uninstaller. 5. Select your device, and then double-click Uninstall. 42...
  • HP Officejet 7000 | User Guide - Page 47
    ...problems Solve device management problems Solve network problems Troubleshoot installation issues Clear ...Errors (Windows) Work with ink cartridges To ensure the best print quality from the HP Printer, you ...cartridge available to install before removing the old cartridge. CAUTION: Wait until you have ...
  • HP Officejet 7000 | User Guide - Page 48
    .... If you improperly turn off the HP Printer, the print carriage might not return to the correct position causing problems with the ink cartridges and print quality issues. Store ink ...cartridge after it is used. For more information, see www.hp.com/go/inkusage. 44 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 49
    ... cartridges NOTE: For information on recycling used ink supplies, see HP inkjet supplies recycling program. ... you do not already have replacement ink cartridges for the HP Printer, see Order printing supplies online. NOTE: At this time, some portions of the HP Web site are available in English only. ...
  • HP Officejet 7000 | User Guide - Page 50
    ...channel. 6. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks ...Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in order to correctly install the ink cartridges. 46 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 51
    Make sure that you insert the ink cartridge into the slot that has the same shaped icon .... Related topics Order printing supplies online Usage information collection The HP cartridges used with ... data, as well. Any third party possessing the cartridge might have access to the anonymous information on...
  • HP Officejet 7000 | User Guide - Page 52
    ... and hold the Resume button and Network button until the ink cartridge lights blink, approximately five seconds, and then ... Diagnostics page and follow the onscreen instructions. HP Utility (Mac OS X): Click Print Quality Diagnostics and then click Print Page. • • 48 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 53
    To evaluate the Print Quality Diagnostic Page This section includes the following topics Ink Levels Good color bars Ragged, irregularly streaked, or ... Black Font Text Alignment Patterns If you see no defects Ink Levels Print and evaluate a print quality report...
  • HP Officejet 7000 | User Guide - Page 54
    ... for planning purposes only. When you receive an ink alert message, consider having a replacement... should be uniform in color throughout. The bars correspond to the ink cartridges in the printer as follows: Item... Color Bars The top bar is irregularly streaked or fading. 50 Maintain and troubleshoot...
  • HP Officejet 7000 | User Guide - Page 55
    ... not help, contact HP - the printhead may need to be replaced. Preventing the problem that causes ragged ... Diagnostic report: • Avoid leaving opened ink cartridges outside of the printer for an extended period of time. • Wait until a new cartridge is ready to be installed before removing an old ...
  • HP Officejet 7000 | User Guide - Page 56
    ...is not uniform, follow these steps: 1. If the printer was recently transported at a high altitude, try a ...another Print Quality Diagnostic report. This will use less ink than a printhead cleaning, but if it ... get worse, contact HP - the printhead may need to be replaced. 52 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 57
    ...printer. If there are streaks or smears of ink, clean the printhead. Example of good Large-Font Type The letters are sharp and clear - the printer is operating correctly. Example of bad Large-... black cartridge is installed, the printer's automatic servicing routines may solve the problem in a day ...
  • HP Officejet 7000 | User Guide - Page 58
    ... the printer. If that does not work, contact HP. If you see no defects If ... tray and is not jammed in the device. Printhead and ink cartridges are properly installed in their correct color-... packing tapes and materials are removed. The device can print a printer status page. For more information, see...
  • HP Officejet 7000 | User Guide - Page 59
    ... before attempting the task again. Some problems can be resolved by resetting the device. Solve ..., consider having a replacement cartridge available to avoid possible printing delays. You do .... Insufficient ink may cause the printhead to overheat. When the printhead overheats, the printer slows down...
  • HP Officejet 7000 | User Guide - Page 60
    ... turned off improperly. NOTE: Turn off the HP Printer by pressing the Power button located ... return to the correct position causing problems with the ink cartridges and print quality issues. Check ... (9.8 feet) long to minimize the effects of these electromagnetic fields. 56 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 61
    ... sure the media width and length guides fit snugly against the edges of the stack ... orientation selected in the application match the settings in the printer driver. For more information, see Change... for specific help. Print troubleshooting Use this section to solve these printing problems Envelopes...
  • HP Officejet 7000 | User Guide - Page 62
    ... might get caught in the rollers. Borderless printing produces unexpected results Solution: Try ... that came with the product. Cause: Printing a borderless image from a non-HP software application produced ... paper in the input tray Solution 3: Select the correct printer 58 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 63
    ...solution. Solution 4: Check the printer driver status Solution: printing. The printer driver status might ... to either offline or stop To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The status of the printer driver had changed. Print troubleshooting 59...
  • HP Officejet 7000 | User Guide - Page 64
    ... restart the computer, and then restart the product. A deleted print job was in the queue. Cause: If this did not solve ...is hung up on something. CAUTION: Be careful not to force the print carriage. If the carriage is stuck, forcing it to move will damage the printer. 60 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 65
    ... you sent a print job to the product, check the status of the product. In the HP Solution Center... the first solution does not solve the problem, continue trying the remaining solutions until... saved version of the document that is not corrupt. Cause: The document was corrupt. Print troubleshooting 61...
  • HP Officejet 7000 | User Guide - Page 66
    .... If the first solution does not solve the problem, continue trying the remaining solutions until the... tray Solution 3: Select the correct printer Solution 4: Check the printer driver status Solution 5: Wait until... If this did not solve the issue, try the next solution. 62 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 67
    Solution 4: Check the printer driver status Solution: printing. The printer driver status might ...changed to either offline or stop To check the printer driver status ▲ In the HP Solution Center, click ... remove any torn paper that remains in the For more information, see: Print troubleshooting 63...
  • HP Officejet 7000 | User Guide - Page 68
    ... print carriage will move freely from one side of the printer to the other. Do not try to force it... job to the product, check the status of the product. In the HP Solution Center software, click Settings,..., the first page will be print side up at the bottom of the stack. 64 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 69
    ... solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved Solution 1: Check the printer margins Solution 2: ..., see: Load media Cause: The paper guides were not positioned correctly. Print troubleshooting 65
  • HP Officejet 7000 | User Guide - Page 70
    ... 1: Check the margin settings Solution: Check the printer margins. Make sure the margin settings ... are greater than the minimum margins the product supports. For more information about setting margins in your ... printing was larger than the paper loaded in the input tray. 66 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 71
    .... If the first solution does not solve the problem, continue trying the remaining solutions until the ...2: Load paper in the input tray Solution 3: Check the ink levels Solution 4: Clean the printhead Solution 1:... page. If this did not solve the issue, try the next solution. Print troubleshooting 67
  • HP Officejet 7000 | User Guide - Page 72
    ... was turned off improperly. NOTE: Turn off the HP Printer by pressing the Power button located on ... return to the correct position causing problems with the ink cartridges and print quality issues. Cause: The printhead was clogged. Print quality troubleshooting Use this section to solve these print ...
  • HP Officejet 7000 | User Guide - Page 73
    .... Genuine HP ink cartridges are designed and tested with HP printers to help you ...cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result ... Cause: The paper was loaded incorrectly, or it was wrinkled or too thick. Print quality troubleshooting 69...
  • HP Officejet 7000 | User Guide - Page 74
    ...are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store ... ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. For more information, see: .... If this did not solve the issue, try the next solution. 70 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 75
    ... then make sure photo paper such as HP Advanced Photo Paper, is loaded in the input ...nothing wrong with the product, print settings, or ink cartridges. No further troubleshooting is required. For more ...more information, see: Align the printhead Cause: The printer needed to be aligned. If this did not ...
  • HP Officejet 7000 | User Guide - Page 76
    ... cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily ... cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of...If this did not solve the issue, try the next solution. 72 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 77
    ... information, see: Check the estimated ink levels Cause: The ink cartridges might have insufficient ink.... printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store ... solutions did not resolve the issue, try cleaning the printhead. Print quality troubleshooting 73
  • HP Officejet 7000 | User Guide - Page 78
    ... support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose ... ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary Solution 1: Check the paper .... If this did not solve the issue, try the next solution. 74 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 79
    ..., such as Best or Maximum dpi. Cause: The print quality setting was set too low. ... (or perpendicular) to the direction that the paper moved through the printer. Try the following solutions if your ... the ink levels Solution 4: Align the printhead Solution 5: Clean the printhead Solution 6: Contact HP ...
  • HP Officejet 7000 | User Guide - Page 80
    ... information, see: Check the estimated ink levels Cause: The ink cartridges might have insufficient ... more information, see: Align the printhead Cause: The printer needed to be aligned. If this did not ...Solution: Contact HP support for service. Go to: www.hp.com/support. 76 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 81
    ... print settings Solution 2: Check the paper type Solution 3: Check the ink levels Solution 4: Clean the printhead Solution 5: Contact HP support Solution 1: Check the...the ink levels Solution: Check the estimated ink levels in the ink cartridges. Print quality troubleshooting 77
  • HP Officejet 7000 | User Guide - Page 82
    ...avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information, ..., replacing the ink cartridges or printhead is not necessary. TIP: After reviewing the solutions in this section, you can go to HP's Web site to see if there ...
  • HP Officejet 7000 | User Guide - Page 83
    ...Use a higher resolution image. If you are printing a photo or graphic, and the resolution is too ... been resized, it can be blurry or fuzzy when printed. Cause: The resolution of the image was low. If..., see: Align the printhead Cause: The printer needed to be aligned. Print quality troubleshooting 79...
  • HP Officejet 7000 | User Guide - Page 84
    ... printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store ...ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. For more information, see:... Solution: Make sure that the rear door is securely installed. 80 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 85
    ... on another page of plain paper. Cause: Ink accumulated inside the product, where the back of the paper ...If the first solution does not solve the problem, continue trying the remaining solutions until... Solution 5: Check for a paper jam Solution 6: Service the product Print quality troubleshooting 81...
  • HP Officejet 7000 | User Guide - Page 86
    ...sure it matches the type of paper loaded in the input tray. • Check the print quality setting and make sure it is not set ... bottled water (tap water might contain contaminants that can damage the ink cartridges). The rollers were dirty and needed to be cleaned. Cause: 82 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 87
    ... provided in the previous solutions, contact HP support for service. Go to: www.hp.com/support. If prompted, ...you can clean the printhead, but this uses more ink, and the poor black text may ... print quality problems clear up when the automatic services are performed. Print quality troubleshooting 83
  • HP Officejet 7000 | User Guide - Page 88
    ... more information, see: Align the printhead Cause: The printer needed to be aligned. If this did not ... print quality report to see if the print quality problem still exists. For more information,...evaluate a print quality report The printhead needed to be cleaned. Cause: 84 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 89
    ... ink. Insufficient ink may cause the printhead to overheat. When the printhead overheats, the printer slows down ... support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose ... can waste ink and shorten the life of the cartridges. Print quality troubleshooting 85
  • HP Officejet 7000 | User Guide - Page 90
    ... of ink. After each stage, review the quality of the printed page. You should only initiate the next ... after cleaning and aligning, contact HP support. NOTE: Cleaning uses ink, so clean the ... the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services ...
  • HP Officejet 7000 | User Guide - Page 91
    ...the Features tab, and then click Printer Services. The Printer Toolbox appears. 4. Click the Device Services ... align the printhead from the Toolbox (Mac OS X) 1. Click the HP Utility icon in the Dock. NOTE: If HP ... Utility entry. 2. Select Align and then click Align. Print quality troubleshooting 87
  • HP Officejet 7000 | User Guide - Page 92
    ... input tray. 2. Click the Settings tab, click Device Services in the left pane, select Align Printer ... Diagnostic. Solve paper-feed problems Media is not supported for the printer or tray Use only media ... tray. There is a limit to the number of sheets the tray can hold. 88 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 93
    ... the media properly, making sure that the paper guides are properly aligned. • Load media into ... before loading. • Make sure the paper guides are set to the correct markings in the tray for the media ... the tray is not overloaded with paper. • Use HP media for optimum performance and efficiency....
  • HP Officejet 7000 | User Guide - Page 94
    ...appears, the IP address is incorrect. Solve network problems NOTE: After correcting any of the following,... the installation program again. General network troubleshooting • If you are unable to install the device ..., point to Settings, and then click Printers or Printers and Faxes. - Or Click Start,...
  • HP Officejet 7000 | User Guide - Page 95
    ... and warranty for information about HP support Hardware installation suggestions Software installation suggestions ... reference. • Make sure that the device can print a printer status page. • Rear access ... power outlet. Check the printhead and ink cartridges • Make sure that the printhead and ...
  • HP Officejet 7000 | User Guide - Page 96
    ...NOTE: Wait until the print carriage stops moving before proceeding. 3. Make sure the ink cartridges are ...not snapped completely down. 5. Press down on any cartridges that are sticking up. They should snap down ...• If the error has gone away, stop troubleshooting here. The error has been resolved. •...
  • HP Officejet 7000 | User Guide - Page 97
    ... inspect the installation CD for damage. You can download the device driver from the HP Web site ...installation program again. Solve network problems General network troubleshooting • If you are unable ...configuration page. ◦ Click Start, then click Printers or Printers and Faxes. - Or Click Start,...
  • HP Officejet 7000 | User Guide - Page 98
    ..., you might resolve some installation problems (such as a conflict with a personal firewall) by doing ... to clear the jam Make sure that you are printing with media that meets specifications. For more information, ... media. Clear a jam in the device Tips for avoiding jams 94 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 99
    ... clear a paper jam from the front of the device can damage the print mechanism. Always access and clear paper jams through ... overload the trays. For more information, see Understand specifications for supported media. Load paper properly and when the device is not printing. For more information, see ...
  • HP Officejet 7000 | User Guide - Page 100
    ... Ink Service Capacity Warning Previously used genuine HP cartridge General printer...: • • Advanced printhead maintenance Supplies Printhead problem and advanced printhead maintenance This section... - The following printhead has a problem Advanced printhead maintenance 96 Maintain and troubleshoot...
  • HP Officejet 7000 | User Guide - Page 101
    ... Supplies Advanced printhead maintenance WARNING! Only reinstall the printhead as part of the procedure for Printhead Problem error messages To reinstall the printhead 1. Make sure that the product is turned on. 2. Open the ink cartridge door. 3. Remove all of the ink ...
  • HP Officejet 7000 | User Guide - Page 102
    Chapter 4 4. Lift the latch handle on the print carriage. 5. Remove the printhead by lifting it straight up. 98 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 103
    ...three areas of the printhead that need to be cleaned: the plastic ramps on both sides of the ink nozzles, the edge between the nozzles and the electrical contacts, and the electrical...edge between the nozzles and the electrical contacts. Clean until no new ink shows on the cloth. Errors (Windows) 99
  • HP Officejet 7000 | User Guide - Page 104
    ... 4 b. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the edge between the nozzles and the contacts. c. Use a fresh, .... d. Wipe the previously cleaned areas dry with a dry lint-free cloth before proceeding to the next step. 100 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 105
    ...Clean the electrical contacts in the product by wiping with the cloth from top to bottom. Use as many fresh, clean cloths as necessary. Clean until no ink shows on the cloth. c. Wipe the area dry with a dry lint-free cloth before proceeding to the next step. 8. Make sure the latch handle is raised,...
  • HP Officejet 7000 | User Guide - Page 106
    ... you lower the latch handle before reinserting the ink cartridges. Leaving the latch handle raised can result in incorrectly seated ink cartridges and problems printing. The latch must remain ... Use the following to correct the error: Hardware installation suggestions 102 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 107
    ... HP recommends you have a replacement available for when print quality becomes no longer acceptable. ... HP recommends you have replacement cartridges available to install when print quality is no longer acceptable... ink supplies, see HP inkjet supplies recycling program. Ink Service Capacity Warning If...
  • HP Officejet 7000 | User Guide - Page 108
    ... and the product can no longer print. Cartridge Problem Choose your error • • The following ... recycling used ink supplies, see HP inkjet supplies recycling program. Cartridge(s) in Wrong Slot ... ink cartridges Cartridge Problem The following cartridge has a problem 104 Maintain and troubleshoot
  • HP Officejet 7000 | User Guide - Page 109
    ... the jam and press the Resume button on the printer Use the following to correct the error: Clear... and press the Resume button on the front of the printer Use the following to correct the error: Load... in this printer Use the following to correct the error Replace the ink cartridges Supplies HP inkjet...
  • HP Officejet 7000 | User Guide - Page 110
    ...error Replace the ink cartridges Supplies HP inkjet supplies recycling program Printer Offline ...Use the following to correct the error: To check if the printer is paused or offline (Windows) 1. Depending upon .... The product has nearly maximized the ink service capacity. 106 Maintain and troubleshoot...
  • HP Officejet 7000 | User Guide - Page 111
    Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country... used: The genuine HP ink cartridge was previously used in some other product. Check the print quality...satisfactory, run the cleaning procedure from the toolbox. General printer error If you are going to move ...
  • HP Officejet 7000 | User Guide - Page 112
    ...-panel lights indicate status and are useful for diagnosing printing problems. This section contains information about the lights, what they indicate, and what action to take if necessary....light Cancel button Network button and light Ink cartridge lights 108 Control-panel lights ...
  • HP Officejet 7000 | User Guide - Page 113
    ... information, visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product... on or off, or is processing a print job. No action is required. The device is pausing for the ink to dry... the media loaded. For more information, see Print on special and custom-sized media...
  • HP Officejet 7000 | User Guide - Page 114
    ... all covers are completely closed. The Power light is on and the ink cartridge lights blink one after the the...persists, replace the printhead. The Power light blinks and the ink cartridge lights blink one after the other, from left to right. The printhead is incompatible. • • Reinstall the ...
  • HP Officejet 7000 | User Guide - Page 115
    ... and might affect print quality. Replace the indicated ink cartridge. For ordering information, see HP ... estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement ... for planning purposes only. When you receive a low-ink alert, consider having a replacement ...
  • HP Officejet 7000 | User Guide - Page 116
    ...: HP cannot guarantee the quality or reliability of non-HP supplies. Product failure or damage attributable to the use of nonHP ink cartridge will not be covered under warranty. If...have purchased a genuine HP ink cartridge, visit www.hp.com/ go/anticounterfeit. To continue printing using the...
  • HP Officejet 7000 | User Guide - Page 117
    (continued) Light description/Light pattern All lights are on. Explanation and recommended action A non-recoverable error has occurred. Unplug the power cord, and then plug the power cord back in, and try printing. Interpreting control-panel lights 113
  • HP Officejet 7000 | User Guide - Page 118
    ...HP Solution Center desktop icon that was installed by your HP printer software and click the Shopping icon... online retailers (options differ by country/ region). Cartridge information and links to online shopping also appear on ink alert messages. You can also order online by visiting www.hp.com/buy/...
  • HP Officejet 7000 | User Guide - Page 119
    ... only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays....such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are ...
  • HP Officejet 7000 | User Guide - Page 120
    ...warranty The information in Maintain and troubleshoot suggests solutions to common problems. If your device ..., try using one of the following support services to obtain assistance. This section contains the following... Obtain HP telephone support Hewlett-Packard limited warranty statement Ink cartridge...
  • HP Officejet 7000 | User Guide - Page 121
    ... you call Visit the HP Web site (www.hp.com/support) for the latest troubleshooting information, or product ... if you need to call HP. 1. Print the printer status page of the device. For more ... software. (To find the version number of the printer driver, open the printer settings or properties dialog ...
  • HP Officejet 7000 | User Guide - Page 122
    ... troubleshooting information for common problems Proactive device updates, support alerts, and HP ... and call-cost information, see www.hp.com/support. This section contains the following topics ... (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go...
  • HP Officejet 7000 | User Guide - Page 123
    Telephone support numbers For the most current list of telephone support numbers, see www.hp.com/support. www.hp.com/support Obtain HP telephone support 119
  • HP Officejet 7000 | User Guide - Page 124
    ... support while you are in front of the computer and the HP device. Be prepared to provide the following information Model... options. Additional warranty options Extended service plans are available for the HP device additional costs. Go to www.hp.com/ support, select your country/region and language...
  • HP Officejet 7000 | User Guide - Page 125
    ... applies only to a failure to execute programming instructions. HP does not warrant that the operation ...; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled ... TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES...
  • HP Officejet 7000 | User Guide - Page 126
    Appendix B Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products .... The end of warranty date, in YYYY/MM format, may be found on the product as indicated: Prepare ...
  • HP Officejet 7000 | User Guide - Page 127
    ... protocol specifications Embedded Web server specifications Print resolution Environmental specifications Electrical specifications .../pageyield/ for more information on estimated ink cartridge yields. HP PCL 3 HP PCL 3 GUI ...Letter Gothic, Letter Gothic Italic. Up to 7000 pages per month Duty cycle ...
  • HP Officejet 7000 | User Guide - Page 128
    ...Vista Starter Edition, only printer drivers and the Toolbox are available. • Linux (For more information, see http://www.hp.com/go/linuxprinting). Minimum requirements • Microsoft® Windows® XP (32-bit) Service Pack 1: Intel® Pentium® II or Celeron® processor, 512 ...
  • HP Officejet 7000 | User Guide - Page 129
    ... not be available. • It must be on the same side of a firewall as the device. Print resolution Black Up to 1200 dpi with pigmented black ink Color HP enhanced photo ...(dBA) Sound power LwAd 6.7 (BA) Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...
  • HP Officejet 7000 | User Guide - Page 130
    ..., if not installed and used in accordance with the instructions, may cause harmful interference to radio ...: Manager of Corporate Product Regulations Hewlett-Packard Company 3000 Hanover Street Palo ... approved by HP may void the user's authority to operate the equipment. This device complies with Part ...
  • HP Officejet 7000 | User Guide - Page 131
    Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Toxic and hazardous substance table Toxic and hazardous substance table 127
  • HP Officejet 7000 | User Guide - Page 132
    ... product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is SNPRC-0803 (HP Officejet 7000 Printer). This regulatory number should not be confused with the marketing name (HP Officejet 7000 Printer Series) or product number. 128 Regulatory...
  • HP Officejet 7000 | User Guide - Page 133
    Declaration of conformity Declaration of conformity 129
  • HP Officejet 7000 | User Guide - Page 134
    ... D Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally ... safety data sheets Recycling program HP inkjet supplies recycling program Disposal... ink cartridges free of charge. For more information, go to the following Web site: www.hp...
  • HP Officejet 7000 | User Guide - Page 135
    ... city office, your household waste disposal service or the shop where you purchased the product. Évacuation des... usagés, veuillez contacter votre mairie, votre service de traitement des déchets ménagers ou...aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea ...
  • HP Officejet 7000 | User Guide - Page 136
    Appendix D qualification status for this product see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at www.hp.com/go/energystar. 132 Regulatory information
  • HP Officejet 7000 | User Guide - Page 137
    Third-party licenses Third-party licenses Expat Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without ...
  • HP Officejet 7000 | User Guide - Page 138
    ...in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program ... (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER ...
  • HP Officejet 7000 | User Guide - Page 139
    ... LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT ...
  • HP Officejet 7000 | User Guide - Page 140
    ... LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT ...
  • HP Officejet 7000 | User Guide - Page 141
    ... Microsystems, Inc. ALL RIGHTS RESERVED. ECC cipher suite support in OpenSSL originally developed by SUN MICROSYSTEMS, INC., and contributed ... DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED ...
  • HP Officejet 7000 | User Guide - Page 142
    Index A accessibility mobility 8 support 8 visual 7 acoustic emissions 125 Add Printer installation 38 administrator settings... print 125 driver version 117 warranty 121 duty cycle 123 B blank pages, troubleshoot print ... help 116 see also customer support HP Company notices 3 HP Solution Center 31 HP ...
  • HP Officejet 7000 | User Guide - Page 143
    ... report 48 printhead 85 replace ink cartridges 45 margins incorrect 65 ... quality report 48 Printer Status page 33 quality, troubleshoot 69, 72... 36 noise information 125 L language, printer 123 lights on control panel illustration... 19 M Mac OS X borderless printing 23 HP Utility 31 installing software...
  • HP Officejet 7000 | User Guide - Page 144
    ... substance 127 release notes 6 replace ink cartridges 45 reports diagnostic 48 ... 33 Services tab, Toolbox (Windows) 30 settings administrator 26 printer driver ... 89 slow print, troubleshoot 55 smeared ink 69 software connection types ...15 tray capacity 17 media sizes supported 16 media types and weights...
  • HP Officejet 7000 | User Guide - Page 145
    ... 89 paper-feed problems 88 power 55 print 55 print quality 69 printer status page... slow print 55 tips 54 troubleshooting hardware installation suggestions 91 installation issues 91 lights 108 print 57 software installation suggestions 93 solve network problems 90, 93 HP Solution Center 31 installing ...
  • HP Officejet 7000 | User Guide - Page 146
    142
  • HP Officejet 7000 | User Guide - Page 147
  • HP Officejet 7000 | User Guide - Page 148
    © 2009 Hewlett-Packard Development Company, L.P. www.hp.com/support



Type your new search above
We apologize, but we cannot currently deliver this PDF manual.
You can visit the HP Officejet 7000 on the HP site to download this or other manuals by visiting this link.

We apologize for any inconveniece.

The manual viewer requires the flash plugin to be installed and enabled.
To view this page ensure that Adobe Flash Player version 10 or greater is installed.

HP Officejet 7000 - Wide Format Printer Manual