HP Officejet 7000 User Guide - Page 82

Printouts seem blurry or fuzzy, Cause, Solution 4: Clean the printhead, Solution - review

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Chapter 4 NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable. For more information, see: Check the estimated ink levels Cause: The ink cartridges might have insufficient ink. If this did not solve the issue, try the next solution. Solution 4: Clean the printhead Solution: If the previous solutions did not resolve the issue, try cleaning the printhead. After cleaning the printhead, print a print quality report. Evaluate the print quality report to see if the print quality problem still exists. For more information, see: • Clean the printhead • Print and evaluate a print quality report Cause: The printhead needed to be cleaned. If this did not solve the issue, try the next solution. Solution 5: Contact HP support Solution: Contact HP support for service. Go to: www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: There was a problem with the printhead. Printouts seem blurry or fuzzy Try the following solutions if your printout is not sharp or unclear. NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary. TIP: After reviewing the solutions in this section, you can go to HP's Web site to see if there is additional troubleshooting help. For more information, go to: www.hp.com/ support. • Solution 1: Check the print settings • Solution 2: Use a higher quality image 78 Maintain and troubleshoot

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NOTE:
Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink alert, consider having a replacement cartridge
available to avoid possible printing delays. You do not need to replace the ink
cartridges until print quality becomes unacceptable.
For more information, see:
Check the estimated ink levels
Cause:
The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.
Solution 4: Clean the printhead
Solution:
If the previous solutions did not resolve the issue, try cleaning the
printhead.
After cleaning the printhead, print a print quality report. Evaluate the print quality
report to see if the print quality problem still exists.
For more information, see:
•
Clean the printhead
•
Print and evaluate a print quality report
Cause:
The printhead needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 5: Contact HP support
Solution:
Contact HP support for service.
Go to:
www.hp.com/support
.
If prompted, choose your country/region, and then click
Contact HP
for information
on calling for technical support.
Cause:
There was a problem with the printhead.
Printouts seem blurry or fuzzy
Try the following solutions if your printout is not sharp or unclear.
NOTE:
For this issue, there is not a problem with your ink supplies. Therefore,
replacing the ink cartridges or printhead is not necessary.
TIP:
After reviewing the solutions in this section, you can go to HP's Web site to see
if there is additional troubleshooting help. For more information, go to:
www.hp.com/
support
.
•
Solution 1: Check the print settings
•
Solution 2: Use a higher quality image
Chapter 4
78
Maintain and troubleshoot