HP Officejet 7400 User Guide
HP Officejet 7400 - All-in-One Printer Manual
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HP Officejet 7400 manual content summary:
- HP Officejet 7400 | User Guide - Page 1
HP Officejet 7300/7400 series all-in-one User Guide - HP Officejet 7400 | User Guide - Page 2
HP Officejet 7300/7400 series all-in-one User Guide - HP Officejet 7400 | User Guide - Page 3
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental - HP Officejet 7400 | User Guide - Page 4
Fax setup...76 11 Use the fax features 101 12 Use HP Instant Share (USB 124 13 Use HP Instant Share (networked 131 14 Order supplies 149 15 Maintain your HP all-in-one 152 16 Troubleshooting information 166 17 Get HP support 207 18 Warranty information 216 19 Technical information 220 Index - HP Officejet 7400 | User Guide - Page 5
in-one. The HP all-in-one at a glance Label 1 2 3 4 5 6 7 Description Document feeder tray Lid Color graphics display Control panel 802.11g wireless radio light (HP Officejet 7400 series all-in-one only) Memory card slots and PictBridge camera port Output tray 2 HP Officejet 7300/7400 series all - HP Officejet 7400 | User Guide - Page 6
14 15 16 Description Paper-length guide Output tray extender Input tray Paper-width guide Ethernet port and Ethernet indicator lights Rear USB port Power connection Fax ports (1-LINE and 2-EXT) Rear clean-out door Note The wireless radio on the HP Officejet 7400 series all-in-one is on by default - HP Officejet 7400 | User Guide - Page 7
text. Auto Answer light: When the Auto Answer light is on, the HP all-in-one is set to receive faxes automatically. Auto Answer: Set the fax function to or fax job. Tray Select: Select a paper tray. HP Instant Share: Access the HP Instant Share features. 4 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 8
in the exact order they are scanned from the document feeder tray. (HP Officejet 7400 series all-in-one only) Lighter/Darker: Access a menu that allows you to lighten or darken copy output. (HP Officejet 7300 series all-in-one only) Print Photos: Print the photo from your memory card currently - HP Officejet 7400 | User Guide - Page 9
ink HP Officejet 7400 series all-in-one only) Shows that there is an ad hoc wireless network connection. (HP Officejet 7400 series all-in-one only) Shows the signal strength of the wireless network connection. This is for infrastructure mode only. (HP Officejet 7400 series all-in-one only) 6 HP - HP Officejet 7400 | User Guide - Page 10
quick reference to top-level menus that appear on the HP all-in-one color graphics display. Copy Menu Copy Menu 1. Tray Select 2. Paper Size 3. Paper Type 4. Collate 5. Two-Sided 6. Number of Copies , your Scan To menu might list scan destinations different than the ones shown here. User Guide 7 - HP Officejet 7400 | User Guide - Page 11
-one is connected to one or more computers on a network, the Photo Menu shows a different set of options than when it is connected to a computer via a USB cable. Photo Menu 1. Print Options 2. Edit 3. Transfer to Computer 4. Slideshow 5. HP Instant Share 8 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 12
HP all-in-one overview Fax Menu Fax Menu 1. Resolution 2. Lighter/Darker 3. Two-Sided Send 4. Scan and Fax 5. Send Fax Later 6. Poll to Receive 7. Set New Defaults Proof Sheet Menu Proof Sheet Menu 1. Print Proof Sheet 2. Scan Proof Sheet HP Instant Share menu HP Instant Share 1. Send 2. Receive 3. - HP Officejet 7400 | User Guide - Page 13
Zone software features appear in the HP Director. To open the HP Director 1 Do one of the following: - On the Windows desktop, double-click the HP Director icon. - In the system tray at the far right of the Windows taskbar, double-click the Hewlett-Packard Digital Imaging Monitor icon. - On the - HP Officejet 7400 | User Guide - Page 14
to access the HP Image Zone Help, which provides software help and troubleshooting information for your HP all-in-one. Select Device Use not supported. When you install the HP Image Zone software, the HP Image Zone icon is placed in the Dock. Note If you install more than one HP all-in-one, an HP - HP Officejet 7400 | User Guide - Page 15
Picture: Use this feature to scan an image and display it in the HP Gallery. Scan to OCR: Use this feature to scan text and display it in the selected destination text editing software program. Note Availability of this feature varies by country/region. 12 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 16
Help Use this feature to search the HP Image Zone Help, which provides software help and troubleshooting information for your HP all-in-one. Display the HP Image Zone Dock menu The HP Image Zone Dock menu provides a shortcut to HP Image Zone services. The Dock menu automatically contains all of - HP Officejet 7400 | User Guide - Page 17
computer. The HP Director menu is customized to display feature icons associated with the device that is selected. If the selected device is not equipped with a particular feature or function, then the icon for that feature or function does not display. 14 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 18
HP all-in-one overview Device Tasks Icon Purpose Unload Images: Use this feature to transfer images from a memory card to your computer. Note Macintosh OS 9: Image transfer from a memory card to your computer is not supported , change feature settings on your HP all-inone, and access the - HP Officejet 7400 | User Guide - Page 19
the Setup Guide, or the Troubleshooting chapter in this guide. HP Photosmart 2600 series printer User Guide User Guide This User Guide contains information on how to use your HP all-in-one, including troubleshooting tips and step-bystep instructions. HP All-in-One Network Guide Wireless and Wired - HP Officejet 7400 | User Guide - Page 20
might not be found in other publications. Install the software to access the Readme file. If you have internet access, you can get help and support from the HP website. This website offers technical support, drivers, supplies, and ordering information. Find more information User Guide 17 - HP Officejet 7400 | User Guide - Page 21
the HP bt300 Bluetooth Wireless Printer Adapter. Connect using a USB cable Detailed instructions for connecting a computer to your HP all-in-one using a USB cable are included in the Setup Guide that came with your device. Connect using Ethernet The HP Officejet 7300/7400 series all-in-one supports - HP Officejet 7400 | User Guide - Page 22
Connect using wireless The HP Officejet 7400 series all-in-one uses an internal networking component that supports a wireless network. Detailed instructions on connecting your HP all-in-one to a wireless (802.11b or g) network are included in the Setup and Network Guides that came with your device. - HP Officejet 7400 | User Guide - Page 23
four zeroes. 3 Use the numbered keypad on the control panel of your HP all-in-one to enter a new passkey. For more information on using the keypad, see Enter text and symbols. 4 When you have finished entering your passkey, press OK. Connection information 20 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 24
security setting is Low. Low level security does not require authentication. Passkey authentication is now set for your HP all-in-one. Set your HP all-in-one to be invisible to Bluetooth devices You can set your HP all-in-one to be either Visible to all Bluetooth devices (public) or Not visible - HP Officejet 7400 | User Guide - Page 25
all-in-one and does not support scan-to destinations like the HP Image Zone scanning software. The e-mail functionality of Webscan is limited, so it is recommended you use the HP Image Zone scanning software for this feature instead. Connection information 22 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 26
other chapters within this guide, or in the onscreen HP Image Zone Help. Transfer photos You have several different options for transferring photos. You can transfer photos to your HP all-in-one, your computer, or a memory card. For more information, see the section below specific to your operating - HP Officejet 7400 | User Guide - Page 27
more information, see the section below specific to your operating system. Edit photos using a Windows PC The graphic below shows two methods for editing photos using a Windows PC. For more information, see the list below the graphic. 24 HP Officejet 7300/7400 series all-in-one Work with photos - HP Officejet 7400 | User Guide - Page 28
using a Macintosh. For more information, see the list below the graphic. Work with photos A Edit a photo on your Macintosh using the HP Image Zone software. B Edit a photo on your Macintosh using the iPhoto software. C Edit a photo using the control panel on your HP all-in-one. User Guide 25 - HP Officejet 7400 | User Guide - Page 29
more information, see the section below specific to your operating system. Share photos HP all-in-one. Share photos using a Macintosh The graphic below shows several methods for sharing photos using a Macintosh. For more information, see the list below the graphic. 26 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 30
HP Instant Share service. The HP Instant Share service can then send the photos to friends or family as an e-mail, or they can be sent to another networkconnected HP all-in-one. Print photos You have several different options for printing photos. For more information, see the section below specific - HP Officejet 7400 | User Guide - Page 31
to your Windows PC and printing them using the HP Image Zone software. Print photos using a Macintosh The graphic below shows several methods for printing photos using a Macintosh. For more information, see the list below the graphic. 28 HP Officejet 7300/7400 series all-in-one Work with photos - HP Officejet 7400 | User Guide - Page 32
-compatible digital camera. B Print photos from your camera using a software application on your computer. C Print photos from a memory card using the control panel on the HP all-in-one. D Print photos from a memory card by transferring photos to your Macintosh and printing them using the - HP Officejet 7400 | User Guide - Page 33
maximum of 50 sheets of paper. Tip For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray. 2 Slide the paper guides inward until they stop at the left and right edges of the paper. 30 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 34
of paper in your HP all-in-one. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings. Recommended papers If you want the best print quality, HP recommends using HP papers that are specifically - HP Officejet 7400 | User Guide - Page 35
paper You can load many types of letter, A4, or legal paper into the main input tray of your HP all-in-one. Tip If you have the optional HP 250 Sheet Plain Paper Tray installed, you can load an additional 250 sheets of plain letter or A4 paper into the lower tray. 32 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 36
input tray. 4 Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload the input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide. 5 Replace the output tray. User Guide 33 - HP Officejet 7400 | User Guide - Page 37
photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 4 Slide the paper-length and paper-width guides inward against the stack of photo paper until they stop. 34 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 38
the main input tray of your HP all-in-one, or into an optional rear input tray. (In Japan, this accessory is called the Hagaki Tray with Auto Two-sided Print Accessory. Elsewhere, it is called the HP Auto Two-sided Print Accessory with Small Paper Tray.) For the best results, set the paper type and - HP Officejet 7400 | User Guide - Page 39
loading paper in either of these accessories, read and follow the instructions that came with the accessory. Load envelopes You can load one or more envelopes into the input tray of your HP all-in-one. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Note For specific - HP Officejet 7400 | User Guide - Page 40
is on top and is going into the input tray first. Note The HP all-in-one might not automatically detect transparency film if it is loaded incorrectly, or if you use transparency film other than HP transparency film. For best results, set the paper type to transparency film before printing or copying - HP Officejet 7400 | User Guide - Page 41
document feeder while there is already an original on the glass, the original can jam in the automatic document feeder. For more information about clearing paper jams, see Paper troubleshooting. 38 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 42
HP all-in-one, or connect your camera directly, letting the HP all-in-one your HP all-in-one. card in your HP all-in-one to print or supports PictBridge to the HP all-in-one through the camera port and print directly from the camera. Your HP all-in-one card. Your HP all-in-one features four slots for - HP Officejet 7400 | User Guide - Page 43
. When used on a wireless network that does not have wireless encryption enabled, anyone within wireless range who knows your network name and the HP all-in-one network ID can access the contents of your memory card while it is inserted in the HP all-in-one. 40 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 44
WPA/PSK (Wi-Fi Protected Access/Pre-Shared Key) ) on your wireless network or by setting the HP all-in-one so it never shares an inserted memory card with networked computers, wireless adding encryption to a wireless network, see the Network Guide. Note The HP all-in-one never shares the contents of - HP Officejet 7400 | User Guide - Page 45
all-in-one. 2 In the Photo area, press Proof Sheet, and then press 1. This displays the Proof Sheet Menu and then selects Print Proof Sheet. Note Depending on how many photos are on the memory card, the time it takes to print a proof sheet can vary greatly. 42 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 46
superior print quality. With the tri-color and photo print cartridges installed, you have a six-ink system. For more information, see Use a photo print cartridge. Memory Card and PictBridge 1 on the proof sheet. 2 Select one layout style by filling in a circle in step 2 of the proof sheet. User - HP Officejet 7400 | User Guide - Page 47
print option defaults. You access and set photo print options from the Photo Menu available through the control panel. Tip You can also use the HP Image Zone software to set photo print options. For more information, see the HP Image Zone Help. 44 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 48
Automatic setting lets the HP all-in-one detect and set the paper type automatically. When Paper Size and Paper Type are both set to Automatic, the HP all-inone selects the best options for the current print job. The other Paper Type settings let you override the automatic settings. User Guide 45 - HP Officejet 7400 | User Guide - Page 49
Set New Defaults Description Lets you select one of three layout styles for the current print job. The Paper Saver layout fits as many photos on the paper as possible, rotating and cropping photos , and then press OK when prompted to set new defaults. 46 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 50
color effects, and more. This section contains information on the following topics: editing images on the HP allin-one, and using the Zoom or Rotate functions. Edit a photo from the control panel You can Cancel to exit the Zoom function and return the photo to its original state. User Guide 47 - HP Officejet 7400 | User Guide - Page 51
for the correct paper type and HP all-in-one. The status light next to the memory card slots lights up. 2 Display a photo on the color graphics display and press OK to select it for printing. A selected photo bears a checkmark. Use or to move backward or forward 48 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 52
sure the size of the paper loaded in the HP all-in-one matches the setting on your camera. If the paper size setting on your camera is set to the default, the HP all-in-one uses the paper that is currently loaded in the input tray. Refer to the user guide that came with your camera for - HP Officejet 7400 | User Guide - Page 53
one of the following: - Press 1 to print all DPOF-tagged photos on the memory card. - Press 2 to bypass DPOF printing. Use the slide show feature You can use the Slide Show option on the Photo Menu to view all the photos on a memory card as a slide show. 50 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 54
Show feature of the HP all-in-one. To view a slide show 1 Insert the memory card into the appropriate slot on your HP all-in-one. The status light next photo using the current settings. Share photos through HP Instant Share The HP all-in-one and its software can help you share photos with - HP Officejet 7400 | User Guide - Page 55
If you want to open the HP Gallery component of the HP Image Zone at a later time, open the HP Director and click HP Gallery (OS 9), or click HP Director in the Dock and select HP Gallery from the Manage and Share section of the HP Director menu (OS X). 52 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 56
the copy paper size You can set the paper size on your HP all-in-one. The paper size you select should match what is loaded in your input tray. The default paper size setting for copying is Automatic, which causes the HP all-in-one to detect the size of paper in the input tray. Paper type Copier - HP Officejet 7400 | User Guide - Page 57
4 by 6 inch Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss Control panel setting Plain Paper Plain Paper Premium Photo Premium Photo Premium Photo Photo Paper Everyday Photo Everyday Matte Use the copy features 54 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 58
The HP all-in-one provides three options that affect copy speed and quality. ● Best produces the highest quality for all paper and less ink and extends the life of your print cartridges. To change the copy quality from the control panel 1 Make sure you have paper loaded in the input tray. - HP Officejet 7400 | User Guide - Page 59
-in-one itself. They do not adjust the settings in the software. You can save your most frequently used settings by using the HP Image Zone software that came with your HP all-in-one. For more information, see the onscreen HP Image Zone Help. Use the copy features 56 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 60
Menu. 1 Make sure you have paper loaded in the input tray. 2 Load your original face down on or face up in the document feeder tray. If you use the document feeder tray, place the pages so that the Color. In this example, the HP all-in-one makes six copies of the original 10 by 15 cm (4 - HP Officejet 7400 | User Guide - Page 61
the HP all-in-one is used to copy a two-page blackand-white original. Use the copy features To copy a two-page document from the control panel 1 Make sure you have paper loaded in the input tray. original. 5 Press Start Copy Black or Start Copy Color. 58 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 62
from the control panel 1 Make sure you have paper loaded in the input tray. 2 Load your originals face up in the document feeder tray with the top of the page on the left. Tip Larger collate projects might exceed the memory of your HP all-in-one. Try breaking large collate projects into smaller jobs - HP Officejet 7400 | User Guide - Page 63
photo print cartridge for more information. Note In order to achieve a borderless print without changing the proportions of the original, the HP all-in-one might crop some of the image around the margins. In most cases, this cropping will not be noticeable. 60 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 64
are not clean. For more information, see Clean the HP all-in-one. 1 Load letter or A4 photo paper in the input tray. If your HP all-in-one has more than one input tray, you might need to select the correct input tray. See Select an input tray for copying for more information. 2 Load your original - HP Officejet 7400 | User Guide - Page 65
/Enlarge menu. 4 Press one of the following: - If you loaded your original in the document feeder tray, press 2. This selects Full Page 91%. - If you want to use Fit to Page, press 3. This selects Fit to Page. 5 Press Start Copy Black or Start Copy Color. 62 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 66
document onto letter paper You can use the Legal > Ltr paper loaded in the input tray. 2 Load your originals face up in the document feeder tray HP all-in-one reduces the size of your original to fit within the printable area of the letter paper have paper loaded in the input tray. 2 Load - HP Officejet 7400 | User Guide - Page 67
to sharpen edges of most originals. To copy a blurred document 1 Make sure you have paper loaded in the input tray. 2 Load your original face down on the right front corner of the glass or face in light- to medium-gray areas Use the copy features 64 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 68
using the HP Image Zone software that came with your HP all-in-one. With one click of HP Image Zone Help. Shift a copy to increase the margin You can use Margin Shift 100% to shift the copy left or right to increase the margin for binding. 1 Make sure you have paper loaded in the input tray Guide 65 - HP Officejet 7400 | User Guide - Page 69
old garment first. 1 Load the iron-on transfer paper in the input tray. 2 Load your original face down on the right paper type, the HP all-in-one copies a mirror image of your original automatically so that it will appear properly when you iron it onto fabric. 66 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 70
Stop copying ➔ To stop copying, press Cancel on the control panel. Use the copy features User Guide 67 - HP Officejet 7400 | User Guide - Page 71
right is important if you want to obtain the best results. Do not expect scanned text documents to be HP Director, and adjusting the preview image. Scan to an application You can scan originals placed on the glass directly from the control panel. Scan 68 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 72
listing computers connected to the HP allin-one. Note The Select Computer HP Image Zone Help that came with your software. 5 To select an application to receive the scan, press its number on the control panel or use the arrow buttons to highlight it and then press OK or Start Scan. Scan User Guide - HP Officejet 7400 | User Guide - Page 73
is uploaded to the HP Gallery on your Macintosh. Click E-mail. Send the image as an e-mail attachment by following the prompts on your computer screen. Follow the prompts on your computer for sharing the scan with others using HP Instant Share. Scan 70 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 74
computer. For more information on installing HP Image Zone on your computer, see the Setup Guide that came with your HP all-in-one. 1 Load your original face down on the right front corner of the glass or (if you are using the document feeder tray) in the document tray. 2 In the Scan area, press - HP Officejet 7400 | User Guide - Page 75
3 to select Memory Card or use the arrow buttons to highlight it and then press OK. The HP all-in-one scans the image and saves the file to the memory card in the JPEG format. Stop scanning ➔ To stop scanning, press Cancel on the control panel. Scan 72 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 76
application you used to create your document (Windows users) 1 Make sure you have paper loaded in the input tray. 2 On the File menu in your software application, click Print. 3 Select the HP all-in-one as the printer. 4 If you need to change settings, click the button that opens the Properties - HP Officejet 7400 | User Guide - Page 77
Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, or Printer. 4 Make changes to the print settings, and click OK. 5 Click Print or OK in the Print dialog box to print the job. 74 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 78
box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1 Select the HP all-in-one in the Chooser (OS 9), Print Center (OS 10.2 or earlier), or Printer Setup Utility (OS 10.3 or later) before you begin printing. 2 From the File menu - HP Officejet 7400 | User Guide - Page 79
all steps in the Setup Guide, use the instructions in this chapter to complete your fax setup. Please keep your Setup Guide for later use. In this chapter, you will learn how to set up your HP all-in-one so that faxing works successfully with equipment and services you might already have on - HP Officejet 7400 | User Guide - Page 80
need to know what types of equipment and services (if any) share the same phone line with your HP all-in-one. This is important because you might need settings before you can fax successfully. To determine the best way to set up the HP all-in-one in your home or office, first read through the - HP Officejet 7400 | User Guide - Page 81
use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled "1-LINE" on the back of your HP all-in-one. If you use another phone cord, you might experience problems sending and receiving faxes. 78 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 82
received) DSL service Case B: Set up your HP all-in- Case B: Set up your HP all- (You answered Yes to question 1 one with DSL in-one with DSL only 4 only.) Case E: Shared voice/fax line Voice calls and voice mail service (You answered Yes to questions 4 and 7 only.) Case F: Shared voice - HP Officejet 7400 | User Guide - Page 83
, see Test your fax setup. When the phone rings, your HP all-in-one will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. 80 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 84
DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP all-in-one. The DSL filter removes the digital signal that can interfere with your HP all-in-one from communicating properly with the - HP Officejet 7400 | User Guide - Page 85
up your HP all-in-one with a distinctive ring service 1 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port labeled "1-LINE" on the back of your HP all-in-one. 82 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 86
. If the supplied phone cord is too short, see The phone cord that came with my HP all-in-one is not long enough for information on extending it. 2 Set the HP all-in-one to answer incoming or voice mail) on this phone line, connect your HP all-in-one as described in this section. User Guide 83 - HP Officejet 7400 | User Guide - Page 87
, you must be available to respond in person to incoming fax calls or your HP all-in-one cannot receive faxes. To answer fax calls manually, press the Auto Answer button until the light is off. 4 Run a fax test. For information, see Test your fax setup. 84 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 88
to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Fax setup Back view of the HP all-in-one 1 Telephone wall jack 2 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one with voice mail 1 Using the - HP Officejet 7400 | User Guide - Page 89
port labeled "2-EXT" on the back of your HP all-in-one. 3 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect your PC modem software, your HP all-in-one will not be able to receive faxes. 86 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 90
your computer has two phone ports, see Set up your HP all-in-one to a computer with two phone ports. Set up your HP all-in-one to a computer with one phone port This section describes how to set up your HP all-in-one with a PC modem if your computer has only one phone port. User Guide 87 - HP Officejet 7400 | User Guide - Page 91
phone ports. 2 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then HP all-in-one will not be able to receive faxes. 6 (Optional) Connect a phone to the other open phone port on the parallel splitter. 88 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 92
is a voice call, you will need to answer it before the HP all-in-one answers the call. To answer fax calls automatically, press the Auto with modem 6 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one to a computer with two phone - HP Officejet 7400 | User Guide - Page 93
LINE" on the back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might not be able to calls at this phone number, connect your HP all-in-one as described in this section. 90 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 94
HP all-in-one. Note If you do not connect your answering machine directly to your HP all-in-one, your HP all-in-one. 3 Using the phone cord supplied in the box with your HP all-in-one, connect one end the "OUT" port. 5 Set up the HP all-in-one to answer incoming calls automatically. Press the Auto - HP Officejet 7400 | User Guide - Page 95
two phone ports, see Set up your HP all-in-one to a computer with two phone ports. Set up your HP all-in-one to a computer with one phone port This section describes how to set up your HP all-in-one with a PC modem if your computer has only one phone port. 92 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 96
the parallel splitter on the side with two phone ports. 2 Using the phone cord supplied in the box with your HP all-in-one, connect one end to your telephone wall jack, then connect the other end to the port machine, and you might not be able to receive faxes with your HP all-in-one. User Guide 93 - HP Officejet 7400 | User Guide - Page 97
monitoring the line and your answering machine can record a voice message. Set up your HP all-in-one to a computer with two phone ports This section describes how to set up your HP all-in-one with a PC modem if your computer has two phone ports. Fax setup 94 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 98
supplied in the box with your HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one the back of your HP all-in-one. 3 Unplug your connection between the HP all-in-one and your answering HP all-in-one. 4 Using the phone cord supplied in the box with your HP all-in-one, connect one - HP Officejet 7400 | User Guide - Page 99
, Set up your HP all-in-one to a computer with one phone port. You will need to purchase a parallel splitter in order to send and receive faxes successfully and use your PC modem. (Do not use a 2-line phone splitter or a serial splitter.) You will also need 96 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 100
supplied in the box with your HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one to a computer with one connect one end to the port labeled "2-EXT" on the back of your HP all-in-one. Using the phone cord supplied in the box with your HP all-in-one, connect one end to your - HP Officejet 7400 | User Guide - Page 101
Computer with modem 6 Phone cord supplied in the box with your HP all-in-one connected to the "1-LINE" port To set up your HP all-in-one to a computer with two phone of your HP all-in-one. 3 Connect a phone to the "OUT" port on the back of your PC modem. 98 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 102
back of your HP all-in-one. Caution If you do not use the supplied cord to connect from the telephone wall jack to your HP all-in-one, you might the problem and rerun the test. To test your fax setup from the control panel 1 Set up your HP all-in-one for faxing according to the setup instructions in - HP Officejet 7400 | User Guide - Page 103
problems found. 6 After you pick up the fax report from your HP all-in-one, press OK. If necessary, resolve any problems found and rerun the test. For more information on resolving any problems found during the test, see The fax test failed. Fax setup 100 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 104
ringing or an answering machine, you will need to set up the HP all-in-one to answer fax calls manually. If you subscribe to a voice mail service, you will also need to answer fax calls manually. This is because the HP all-in-one will not be able to distinguish between fax calls and phone calls - HP Officejet 7400 | User Guide - Page 105
all incoming calls. Make sure the ring pattern the phone company set for your fax phone line matches the Answer Ring Pattern set for the HP all-in-one. For more information, see Change the answer ring pattern (distinctive ringing). Use the fax features 102 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 106
HP all-in-one will not receive faxes. For more information on receiving faxes manually, see Receive a fax manually HP all-in-one automatically answers calls. When the light is off, your HP all-in-one HP all-in-one. You can also send a fax manually HP all-in-one a one-touch document feeder tray with the - HP Officejet 7400 | User Guide - Page 107
reports manually. Send two-sided originals If you have an HP two-sided printing accessory installed, you can send two-sided originals. For information on loading paper in your accessory, read and follow the instructions that came with the accessory. This feature is only supported for sending - HP Officejet 7400 | User Guide - Page 108
HP all-in-one a fax manually from a phone manually sending a fax. Sending a fax manually HP all-in-one. For information on setting up your HP all-in-one with your phone, see Fax setup. 1 Load your originals face up in the document feeder tray HP all-in-one. 3 Do one the document feeder tray with the - HP Officejet 7400 | User Guide - Page 109
of the page on the left. Note Load your originals in the document feeder tray, and not on the glass. This feature is not supported if you load your originals on the glass. 2 In the Fax area, , the Fax is Scheduled menu appears. Use the fax features 106 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 110
HP all-in-one scans the pages into memory, you can immediately remove the originals from the document feeder tray. 1 Load your originals face up in the document feeder tray originals in the document feeder tray, and not on the glass. This feature is not supported if you load your originals Guide 107 - HP Officejet 7400 | User Guide - Page 111
rings and your HP all-in-one to answer in the maximum number of rings supported by your device. paper loaded in the input tray. 2 Press Two-Sided, and then press 3. This displays the Select Function menu and then selects Fax Print. Use the fax features 108 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 112
the instructions in this section to receive faxes. You can receive faxes manually from a phone that is: ● Directly connected to the HP all-in-one HP all-in-one 1 Make sure the HP all-in-one is turned on and you have paper loaded in the input tray. 2 Remove any originals from the document feeder tray - HP Officejet 7400 | User Guide - Page 113
HP all-in-one does not support polling pass codes. This is a security feature that requires the receiving fax machine (your HP all-in-one the language and country/region setting. Note If your HP all-in-one loses power, you will need to reset the date and time. HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 114
You can also enter symbols from the keypad when you dial a fax or phone number. When the HP all-in-one dials the number, it will interpret the symbol and respond accordingly. For example, if you enter a dash The selection appears on the color graphics display. Use the fax features User Guide 111 - HP Officejet 7400 | User Guide - Page 115
an arrow button to select Done on the visual keyboard, and then press OK. Print reports You can set up your HP all-in-one to print error reports and confirmation reports automatically for each fax you send and receive. You can also manually print system 112 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 116
HP all-in-one. By default, your HP all-in-one is set to print a report only if there is a problem HP all-in-one so that it automatically prints error and confirmation reports. Note If you need printed confirmation each time a fax is sent, follow these instructions often. Use the one-touch speed dial - HP Officejet 7400 | User Guide - Page 117
faxes to specific groups of people by using one speed-dial supported when using this feature. You can only assign previously entered individual speed-dial numbers to a group. Additionally, only individual speed-dial entries can be added; you can't assign one HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 118
an individual speed-dial entry. Note If the individual speed-dial entry is also a part of a speed-dial group, the speeddial group will reflect any updates made to the of faxed black-andwhite documents. The HP all-in-one sends faxes at the highest resolution supported by the receiving fax machine. You - HP Officejet 7400 | User Guide - Page 119
be sent using Fine resolution instead. ● Photo: provides the best quality fax when sending photographs. If you choose Photo, be document feeder tray with the top of the page on the left. 2 Enter the fax number by using the keypad, press a one-touch speed dial HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 120
the HP allin-one, and forwarding faxes to another number. When you make changes to the following options, the new setting becomes the default. Review this section for information on changing fax options. Select an input tray for printing faxes If you have one of the supported paper tray accessories - HP Officejet 7400 | User Guide - Page 121
tone, fax tones, or incoming ring tones. 4 Press OK. Forward faxes to another number You can set up your HP all-in-one to forward your faxes to another fax number. If a color fax is received, the fax is forwarded in black and white. Use the fax features 118 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 122
subscribe to this service, each number will have a different ring pattern. For example, you can have single, double, and triple rings for the different numbers. You can set up your HP all-in-one to answer incoming calls that have a specific ring pattern. If you connect your HP all-in-one to a line - HP Officejet 7400 | User Guide - Page 123
all faxes in memory. After the memory becomes full, the HP all-in-one overwrites the oldest, printed faxes as it receives new faxes. If you want to delete all the faxes in memory, turn off the HP all-in-one by pressing the On button. Use the fax features 120 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 124
communicate between your HP all-in-one and other fax machines when sending and receiving faxes. The default fax speed is Fast. If you use one of the following, setting the fax speed to a slower speed might be required: ● An Internet phone service ● A PBX system Use the fax features User Guide 121 - HP Officejet 7400 | User Guide - Page 125
in memory from the control panel ➔ To delete all the faxes from memory, turn off the HP all-in-one by pressing the On button. All faxes stored in memory will be deleted from memory after you turn off the power to your HP all-in-one. Use the fax features 122 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 126
HP all-in-one and supplies regular analog phone jacks for fax connections) or your telephone company. Some Internet faxing services do not work properly when the HP all-in-one is sending and receiving faxes at high speed (33600bps). If you experience problems service supports The HP all-in-one - HP Officejet 7400 | User Guide - Page 127
password. The receiving device must be set up and registered with HP Instant Share. You will also need to obtain the name the recipient assigned to the receiving device. Further instructions are provided in step 5 in Send images using your HP all-in-one. 124 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 128
camera. Note Movie file types might not be supported by the HP Instant Share service. 3 Press HP Instant Share on the control panel of your HP all-in-one. For Windows users, the HP Image Zone software opens on your computer. The HP Instant Share tab appears. Thumbnails of your photos appear - HP Officejet 7400 | User Guide - Page 129
in-one. After a period of time, the HP all-in-one will go into idle mode. The HP all-in-one is in idle mode when the idle screen appears on the color graphics display. 2 Press HP Instant Share on the control panel of your HP all-in-one. Use HP Instant Share (USB) 126 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 130
to send your scanned image. Note If you click See All Services, you can choose from among all of the services available in your country/region, for example: HP Instant Share E-mail and Create Online Albums. Follow the onscreen instructions. The Go Online screen appears in the Work area. b Click - HP Officejet 7400 | User Guide - Page 131
. The HP Image Zone window opens on your computer. The My Images tab appears in the window. 2 Select one or more images from the folder(s) in which they are stored. For more information, see the onscreen HP Image Zone Help. Use HP Instant Share (USB) 128 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 132
to use to send your scanned image. Note If you click See All Services, you can choose from among all of the services available in your country/region, for example: HP Instant Share E-mail and Create Online Albums. Follow the onscreen instructions. The Go Online screen appears in the Work area of the - HP Officejet 7400 | User Guide - Page 133
share. For more information, see the onscreen HP Photo and Imaging Help. 4 Click E-mail. The e-mail program on your Macintosh opens. Share the images as an e-mail attachment by following the prompts on your computer screen. Use HP Instant Share (USB) 130 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 134
photos to an online photo album or an online photo finishing service. Availability of services varies by country/region. Overview If your HP all-in-one is connected to a network and has direct Internet access (that connection has preeminence. The symbol for network connectivity is . User Guide 131 - HP Officejet 7400 | User Guide - Page 135
specific individuals from sending to your HP all-inone through the HP Instant Share access list. For more information on using the access list, see the HP Instant Share service onscreen more information on HP Instant Share Receive, see Receive images. 132 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 136
have a network-connected device can download the remote printer driver to his computer and print to your HP all-in-one (after you have provided him date, follow the instructions in the following topics. Note When you sign up with HP Instant Share and register your HP all-in-one, you are automatically - HP Officejet 7400 | User Guide - Page 137
list The access list is used when your HP all-in-one is set to receive in either Open or Private mode. ● In Open mode, you receive image collections from any sender who has an HP Passport account, and who knows the name you assigned to your device. By 134 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 138
and relatives using your HP all-in-one and HP Instant Share. Select photos from a memory card or scan an image, press HP Instant Share on the control panel of your HP all-inone, and send your images to the destination of your choice. See the topics below for detailed instructions. User Guide 135 - HP Officejet 7400 | User Guide - Page 139
PictBridge camera. Note Movie file types might not be supported by the HP Instant Share service. 3 From the control panel of your HP all-in-one, press HP Instant Share. The Share Menu appears on the color , see Use a memory card or PictBridge camera. 136 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 140
your HP digital camera supports HP Instant Share, it lets you assign photos to destinations on a memory card. The assigned photos are stored in a destination file. When you remove the memory card from the camera and place it in the appropriate card slot on your HP all-in-one, the HP all-in-one reads - HP Officejet 7400 | User Guide - Page 141
networkconnected device. Note The device name is assigned when you set up your HP Instant Share account and register your HP all-in-one. The device name is not case sensitive. 2 Verify that the recipient For more information, see Use the scan features. 138 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 142
● Perform the operating system specific instructions following. To send images from the HP Image Zone (Windows users) 1 Double-click the HP Image Zone icon on your desktop. The HP Image Zone window opens on your computer. The My Images tab appears in the window. 2 Select one or more images from the - HP Officejet 7400 | User Guide - Page 143
mode). The default receive mode is Open. For more information, see HP Instant Share Receive. Note An image collection (or collection of images) is a group of images sent by an individual to a specific destination which, in this case, is your device. 140 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 144
HP Instant Share access list. Note Even though your HP all-in-one is set to receive from any sender, you can still block the receipt of images from specific HP Instant Share service. To receive images from any sender 1 Press HP Instant Share on the control panel of your HP all-in-one. The HP Instant - HP Officejet 7400 | User Guide - Page 145
"On," your HP all-in-one periodically queries the HP Instant Share service to see if you have received an image collection. If a collection is detected, and it is from a sender with permission to auto print, it is downloaded to your device and printed. 142 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 146
list of print options (for example., number of copies, image size, paper size, and paper type) before you print. After you select the options you want, press HP all-in-one queries the HP Instant Share service to see if you have received an image collection. If a collection is found, it is downloaded - HP Officejet 7400 | User Guide - Page 147
collection. If a collection is found, it is downloaded to your device. The Received collections list appears on the color graphics display. 3 Use the and arrows to select a collection to view. 4 Press OK. 5 Select one or more images from the collection. 144 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 148
➔ Follow the instructions in To set remote print options for a collection set to auto print. Cancel print jobs Your HP all-in-one lets you cancel any if new image collections have been received by the HP Instant Share service. You are returned to the HP Instant Share menu. ● If you are previewing a - HP Officejet 7400 | User Guide - Page 149
information on sending to a device, see steps 1 and 2 in the task To send a photo to your friend or relative's network-connected device. 8 Follow the onscreen instructions. Note For more information on receiving remote print jobs, see Receive images. 146 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 150
HP Instant Share device settings to factory defaults To set HP Instant Share options 1 Press HP Instant Share on the control panel of your HP all-in-one. The HP HP all-in-one checks the HP Instant Share service at manually for messages by pressing the HP your HP all-in-one when you signed up with HP - HP Officejet 7400 | User Guide - Page 151
-in-one will no longer be able to send or receive images until it is again set up with HP Instant Share. Select this option when you either want to give your device to someone else or want to switch your HP all-in-one from being network-connected to USB-connected. 148 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 152
Information. You can also contact a local HP reseller or go to www.hp.com/support to confirm the correct print cartridge reorder numbers for your country/region. Order accessories To order accessories for your HP all-in-one, such as an additional paper tray or a duplexer for automatic two-sided - HP Officejet 7400 | User Guide - Page 153
not support printing from a Bluetoothenabled PC or Macintosh computer. Order other supplies To order other supplies, such as HP all-in-one software, a copy of the printed User Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate number below: ● In the U.S. or Canada, dial - HP Officejet 7400 | User Guide - Page 154
(continued) Country/region Europe New Zealand South Africa U.S. and Canada Number for ordering +49 180 5 290220 (Germany) +44 870 606 9081 (U.K.) 0800 441 147 +27 (0)11 8061030 1-800-HP-INVENT (1-800-474-6836) Order supplies User Guide 151 - HP Officejet 7400 | User Guide - Page 155
instructions for keeping your HP all-in-one in top working condition. Perform these simple maintenance procedures as necessary. Clean the HP all-in-one the HP all-in-one, unplug the power cord, and raise the lid. Note When you unplug the power HP all-in-one 152 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 156
To avoid damage to painted parts of the HP all-in-one, do not use alcohol or alcohol-based cleaning products on the control panel, document feeder tray, lid, or other painted parts of the device. Check the estimated ink levels You can easily check the ink supply level to determine how soon you - HP Officejet 7400 | User Guide - Page 157
cartridges. 5 Make sure the lines of color extend across the page. If the black line is missing, faded, streaked, or shows lines, this might indicate a problem with the black or photo print cartridge in the right slot. 154 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 158
software. Work with print cartridges To ensure the best print quality from your HP all-in-one, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges - HP Officejet 7400 | User Guide - Page 159
lifting from the front center of the device, until the door locks into place. The print carriage is on the far right side of the HP all-in-one. Maintain your HP all-in-one 1 Print-carriage access door 2 Print carriage 156 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 160
and then pull it toward you out of its slot. Maintain your HP all-in-one 5 If you are removing the black print cartridge in order to install cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, - HP Officejet 7400 | User Guide - Page 161
3 Ink nozzles under tape Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure your HP all-in-one 8 Press down on the latch until it stops. Make sure the latch catches below the bottom tabs. 158 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 162
HP all-inone by purchasing a photo print cartridge. Remove the black print cartridge and insert the photo print cartridge in its place. With the tri-color print cartridge and photo print cartridge installed, you have a six-ink and copy with your HP all-in-one by purchasing a gray photo Guide 159 - HP Officejet 7400 | User Guide - Page 163
with your HP all-in-one. If neither your print cartridge nor your HP allin-one came with a print cartridge protector, you can order one from HP Support. Go to www.hp.com/support. The print out of the print cartridge protector. Maintain your HP all-in-one 160 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 164
for technical support. To align the cartridges from the control panel at any other time 1 Load letter or A4 unused plain white paper into the input tray. 2 Press Setup. 3 Press 6, then press 2. This displays the Tools menu and then selects Align Print Cartridge. The HP all-in-one prints a print - HP Officejet 7400 | User Guide - Page 165
HP all-in-one. 2 Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the HP all-in-one. Note When you unplug the power the ink nozzle area, see Clean the area around the ink nozzles. Maintain your HP all-in-one 162 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 166
and plug the power cord into the back of the HP all-in-one. Clean the area around the ink nozzles If the HP all-in-one is used in ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections. To clean the area around the ink nozzles 1 Turn on the HP all-in-one - HP Officejet 7400 | User Guide - Page 167
hours. Follow these steps if you want the HP all-in-one to enter this mode earlier. 1 Press Setup. 2 Press 7, then press 2. This displays the Preferences menu and then selects Set Power Save Mode Time. 3 Press to select the appropriate time, then press OK. 164 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 168
power messages, such as low ink warnings and error messages, HP all-in-one might make noises after long periods (approximately 2 weeks) of inactivity. This is normal operation and is necessary to ensure the HP all-in-one produces the best quality printouts. Maintain your HP all-in-one User Guide - HP Officejet 7400 | User Guide - Page 169
-one, explains how to use the HP all-in-one without connecting it to a computer, and contains setup and operational troubleshooting information. - Network Guide: The Network Guide explains how to set up your HP all-in-one on a network. Troubleshooting information 166 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 170
file for more information on possible installation problems. ● In Windows, you can access the Readme file from Windows taskbar by clicking Start, pointing to Programs or All Programs, pointing to Hewlett-Packard, pointing to HP Officejet 7300/7400 series all-in-one, and then clicking View the Readme - HP Officejet 7400 | User Guide - Page 171
the other into the back of the HP all-in-one. You can connect to any USB port on the back of your computer. Note AppleTalk is not supported. Troubleshooting information I received a message on the color graphics display to attach the control panel overlay 168 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 172
sure to align the overlay over the buttons on the top of the HP all-in-one and snap it firmly into place. Troubleshooting information The color graphics display shows the wrong language Solution Usually, you set to enter the two-digit number for the appropriate country/ region. User Guide 169 - HP Officejet 7400 | User Guide - Page 173
not need to realign the print cartridges. I received a message on the color graphics display that the print cartridge alignment failed Cause The incorrect type of paper is loaded in the input tray. Troubleshooting information 170 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 174
alignment fails. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support. Go to www.hp.com/support. If prompted, choose your country/region, and then click - HP Officejet 7400 | User Guide - Page 175
into the USB port on the back of your HP allin-one. Make sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn your HP all-inone off and then on again. Troubleshooting information 172 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 176
topics below for a possible solution. If you encounter a hardware problem during setup, see Hardware setup troubleshooting. During a normal installation of the HP all-in-one software, the following events occur: 1 The HP all-in-one software CD-ROM runs automatically 2 The software installs 3 Files - HP Officejet 7400 | User Guide - Page 177
. Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. HP all-in-one power cable, and then plug it in again. 2 Verify that the USB and power cables are plugged in. Troubleshooting information 174 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 178
-powered HP all-in-one program files from your hard drive. Make sure to remove them properly using the uninstall utility provided in the HP all-in-one program group. For more information, see Uninstall and reinstall the software. The fax wizard does not start Troubleshooting information User Guide - HP Officejet 7400 | User Guide - Page 179
HP Director, see Some of the icons are missing in the HP Director. The system tray normally appears in the lower-right corner of the desktop. Troubleshooting All Programs (XP), Hewlett-Packard, HP Officejet 7300/7400 series all-in-one, uninstall software. 3 Follow the onscreen instructions. 4 If you - HP Officejet 7400 | User Guide - Page 180
that you disconnect your HP all-in-one before restarting your computer. Do not connect the HP all-in-one to your computer until after you have reinstalled the software. 5 Run the HP Officejet 7300/7400 series all-in-one software Setup program again. Troubleshooting information User Guide 177 - HP Officejet 7400 | User Guide - Page 181
faxing problems. - If the test fails, review the report for information on how to fix any problems found. For more information, you can also see the next section, The fax test failed. 4 Press OK to return to the Setup Menu. Troubleshooting information 178 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 182
Fax setup. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the HP all-in-one directly to the telephone wall jack. Troubleshooting information User Guide 179 - HP Officejet 7400 | User Guide - Page 183
a problem, disconnect everything from the phone line, and then run the test again. - If the Fax Line Condition Test passes without the other equipment, then one or more pieces of the equipment is causing problems; try adding them Troubleshooting information 180 HP Officejet 7300/7400 series all - HP Officejet 7400 | User Guide - Page 184
problem. - If the Fax Line Condition Test fails without the other equipment, connect the HP all-in-one to a working phone line and continue reviewing the troubleshooting the HP all-in-one to the telephone wall jack. Using the phone cord supplied in the box with your HP all-in-one, connect one end - HP Officejet 7400 | User Guide - Page 185
of the cord and compare it to the two types of cords shown below. If you used the 4-wire phone cord, disconnect it, find the supplied 2-wire cord, and then connect the 2-wire cord to the port labeled "1-LINE" on the back of 182 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 186
setup. ● If your HP all-in-one shares the same phone line with a DSL service, the DSL modem might not be properly grounded. If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the - HP Officejet 7400 | User Guide - Page 187
number you use for fax calls, you must receive faxes manually, not automatically. This means that you must be available to respond in person to incoming fax calls. For information on setting up your HP all-in-one when you have a voice mail service, see Fax 184 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 188
to check. ● If your HP all-in-one shares the same phone line with other types of phone equipment, such as an answering machine, a PC modem, or multi-port switch box, the fax signal level might be reduced. This can cause problems during fax reception. Troubleshooting information User Guide 185 - HP Officejet 7400 | User Guide - Page 189
HP all-in-one cannot recognize some ring patterns, such as those with alternating short and long ringing patterns. If you are having problems your HP all-in-one to answer in the maximum number of rings supported by HP all-in-one Troubleshooting information 186 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 190
cord supplied in the box with your HP all-in-one, connect one end to the coupler, then connect the other end to the port labeled "1-LINE" on the back of your HP all-in-one. 2 Connect another phone cord to the open port on the coupler and to the telephone wall jack, as shown below. Troubleshooting - HP Officejet 7400 | User Guide - Page 191
. Specific operational troubleshooting information is provided in the HP Instant Share troubleshooting. Use this section to solve HP Instant Share errors generated as a result of the way the device was set up. Minimum installation error 188 HP Officejet 7300/7400 series all-in-one Troubleshooting - HP Officejet 7400 | User Guide - Page 192
). - If you need an installation CD for an HP Officejet 7300 series all-in-one, you can order one from www.hp.com/support. - If you need an installation CD for an HP Officejet 7400 series all-in-one, you can order one from www.hp.com/support. (HP Instant Share) Not Set Up Solution You have pressed - HP Officejet 7400 | User Guide - Page 193
his device. For more information, see Get started. 6 When you are finished creating a destination, return to your HP all-in-one to send your images For more information, see Send images directly from your HP all-in-one. Troubleshooting information 190 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 194
, and then choose HP Officejet 7300/7400 series allin-one Troubleshooting in the Help Viewer. If you have Internet access, you can get help from the HP website at: www.hp.com/support The website also provides answers to frequently asked questions. Paper troubleshooting To help avoid paper jams, only - HP Officejet 7400 | User Guide - Page 195
tray from the HP all-in-one to remove it. 2 Lift the cover of the automatic document feeder. Troubleshooting information 3 Gently pull the paper out of the rollers. Warning If the paper tray. Paper has jammed the optional two-sided printing accessory 192 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 196
You might need to remove the two-sided printing accessory. For more information, see the printed guide that came with your two-sided printing accessory. Note If you turned the HP all-in-one off before clearing the paper jam, turn it back on, and then restart your print, copy, or fax job. The - HP Officejet 7400 | User Guide - Page 197
of the lid backing (2). Figure 2 1 Notch 2 Lid backing 4 Place one or two fingers in the notch, as shown in Figure 3. Figure 3 5 Keep your fingers in the notch as you lower the lid back down until the lid is almost closed. 194 HP Officejet 7300/7400 series all-in-one Troubleshooting information - HP Officejet 7400 | User Guide - Page 198
thumb as you pull the bottom away from the right side of the HP all-in-one with your fingers, as shown in Figure 4. Use a slight twisting left side is not touching any part of the HP all-in-one, then pull the face plate away from the device (2). Troubleshooting information Figure 5 To clean the - HP Officejet 7400 | User Guide - Page 199
separator pad (4), as shown in Figure 7. Troubleshooting information Figure 7 3 Rollers 4 Separator pad HP all-in-one so that the plastic catch (2) on the far left inside of the face plate catches on the notch (1) on the front of the automatic document feeder. 196 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 200
up the right edge of the face plate with the right side of the HP all-in-one, and then press the right side of the face plate until it snaps securely into place, as shown in Figure 9. Troubleshooting information Figure 9 3 Place your hands towards the center of the face plate, as shown - HP Officejet 7400 | User Guide - Page 201
error. ➔ Shut down and restart your HP all-in-one. To shut down your HP all-in-one 1 Turn off the HP all-in-one by using the On button located on the control panel. 2 Unplug the power cord from the back of the HP all-in-one. 198 HP Officejet 7300/7400 series all-in-one Troubleshooting information - HP Officejet 7400 | User Guide - Page 202
- including cordless phones, microwave ovens, and neighboring wireless networks. Physical objects between the computer and the HP all-in-one also affect transmitted signals. If this is occurring, move your network components closer to the HP all-in-one. Troubleshooting information User Guide 199 - HP Officejet 7400 | User Guide - Page 203
on resetting network settings, see the Network Guide that came with your HP all-in-one. Failed to connect to HP Instant Share Solution The domain name server HP Officejet 7300/7400 series all-in-one section in the HP Image Zone Help. Troubleshooting information 200 HP Officejet 7300/7400 series - HP Officejet 7400 | User Guide - Page 204
Network Guides that came with your HP all-in-one. - Try the task again later. Note Your HP all-in-one does not support proxies Guide that came with your HP all-inone. Failed to connect to HP Instant Share. Check DNS address. Solution The HP all-in-one cannot connect to the HP Instant Share service - HP Officejet 7400 | User Guide - Page 205
the memory card from the HP all-in-one, and then reinsert the card. 2 If this does not work, shut down and restart your HP all-in-one. 3 If this does not work, reformat the memory card. As a last resort, replace the memory card. Troubleshooting information 202 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 206
service has been discontinued. If you have any questions, contact HP Customer Support. HP Instant Share service temporarily unavailable. Try again later. Solution The HP Instant Share service is currently down for maintenance. ➔ Try connecting again later. Troubleshooting information User Guide - HP Officejet 7400 | User Guide - Page 207
you import the memory card's contents. Solution iPhoto handles still photos only. To manage both video clips and still images, use Unload Images from the HP Director instead. Troubleshooting information 204 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 208
the upgrade. To use device update 1 Do one of the following: - Double-click the update .exe file you downloaded from www.hp.com/support. - When prompted, accept the device update error message indicates the update failed, call HP support for assistance. Troubleshooting information User Guide 205 - HP Officejet 7400 | User Guide - Page 209
from www.hp.com/support. 2 Double-click the downloaded file. The installer opens on your computer. 3 Follow the onscreen prompts to install the update to your HP all-in-one. 4 Restart the HP all-in-one to complete the process. Troubleshooting information 206 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 210
, go to www.hp.com/support. This website offers technical support, drivers, supplies, and ordering information. 4 If you are still experiencing problems and need to speak with an HP Customer Support Representative, do the following: a Have the specific name of your HP all-in-one, as it appears - HP Officejet 7400 | User Guide - Page 211
support +971 4 883 8454 900 40 006 Luxembourg (German) Malaysia 900 40 007 1-800-805405 Mexico 01-800-472-6684 Mexico (Mexico City) (55) 5258-9922 Middle East +971 4 366 2020 Morocco1 +212 22 404747 Netherlands (0.10 Euro/ 0900 2020 165 min.) 208 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 212
HP support (continued) Country/Region HP technical support Country/Region Bolivia 800-100247 New Zealand Brazil (Demais Localidades) 0800 157751 Nigeria Brazil (Grande São Paulo) (11) 3747 7799 Norway2 Brunei fax to: +65-6275-6707 Oman Cambodia fax to: +65-6275-6707 Pakistan Canada - HP Officejet 7400 | User Guide - Page 213
warranty If your product is not under warranty, call 131047. A per-incident, out-of-warranty support fee will be charged to your credit card. You can also call 1902 910 910. A per-incident, out-of-warranty support fee will be charged to your phone bill. 210 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 214
Get HP support Call HP Korea customer support Call HP Japan customer support TEL : 0570-000-511 03-3335-9800 FAX : 03-3335-8338 9:00 17:00 10:00 17:00 FAX 1/1 3 User Guide 211 - HP Officejet 7400 | User Guide - Page 215
HP all-in-one. 4 Place the print cartridges in print cartridge protectors or an airtight plastic container so they will not dry out, and put them aside. Do not send them with the HP all-in-one unless the HP customer support call agent instructs you to. 212 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 216
Press the On button to turn off the HP all-in-one. 7 Unplug the power cord, and then disconnect it from the HP all-in-one. Do not return the power cord with the HP all-in-one. Warning The replacement HP all-in-one will not be shipped with a power cord. Store the power cord in a safe place until the - HP Officejet 7400 | User Guide - Page 217
HP all-in-one. Warning The HP all-in-one must be unplugged before following these steps. 1 Remove the control panel overlay as follows: a Place your hands on each side of the control panel overlay. b Use your thumbs to pry the control panel overlay off. 214 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 218
HP all-in-one might come with instructions for setting up your device. 3 Remove the HP Automatic Two-sided Printing Accessory from the back of the HP all-in-one. Note If your HP all-in-one has a HP 250 Sheet Plain Paper Tray for service personnel (samples of print quality problems are helpful - HP Officejet 7400 | User Guide - Page 219
Support. Note This information does not apply to customers in Japan. For information on service options in Japan, see HP Quick Exchange Service (Japan). Hewlett-Packard limited global warranty statement The following information specifies the HP limited global warranty. 216 HP Officejet 7300/7400 - HP Officejet 7400 | User Guide - Page 220
Warranty information Extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each HP Officejet 7300/7400 series all-in-one product ("Product"), including related software, accessories, media, and supplies, shall be free from defects in material and - HP Officejet 7400 | User Guide - Page 221
-Packard Nederland BV Startbaan 16 1187 XR Amstelveen NL Portugal Hewlett-Packard Portugal - Sistemas de Informática e de Medida S.A. Edificio D. Sancho I Quinta da Fonte Porto Salvo 2780-730 Paco de Arcos P-Oeiras Österreich Hewlett-Packard Ges.m.b.H. 218 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 222
Cernusco sul Naviglio I-Milano Lieblgasse 1 A-1222 Wien Suomi Hewlett-Packard Oy Piispankalliontie 17 FIN-02200 Espoo Sverige Hewlett-Packard Sverige AB Skalholtsgatan 9S-164 97 Kista United Kingdom Hewlett-Packard Ltd Cain Road Bracknell GB-Berks RG12 1HN Warranty information User Guide 219 - HP Officejet 7400 | User Guide - Page 223
25 or fewer 30 30 20 Paper sizes Type Paper Size Letter: 216 by 279 mm (8.5 by 11 inches) A4: 210 by 297 mm A5: 148 by 210 mm Executive: 184.2 by 266.7 mm (7.25 by 10.5 inches) Legal: 216 by 356 mm (8.5 by 14 inches) Technical information 220 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 224
Photo paper Cards Labels Custom Size HP Banner Paper, A4 Z-fold Computer Paper: 5 inches up to 8.5 by 14 inches) Print margin specifications Paper or transparency film U.S. (Letter, Legal, Executive) ISO (A4, Print specifications ● 1200 by 1200 dpi black ● 1200 by 1200 dpi color with HP PhotoREt - HP Officejet 7400 | User Guide - Page 225
Best Normal Fast Black Color Black Color Black Color Resolution (dpi) 1200 by 1200 1200 by 1200 up to 4800 dpi optimized 600 by 600 600 by 600 300 by 300 300 by 300 Speed (ppm) 2 2 9.8 5.7 30 20 Copy specifications switching Technical information 222 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 226
: 11.3 kg (25 pounds) 11.9 kg (26.2 pounds) (HP Automatic Two-sided Printing Accessory attached) 14.2 kg (31.2 pounds) (HP Automatic Two-sided Printing Accessory and optional HP 250 Sheet Plain Paper Tray attached) Power specifications ● Power consumption: 75 W maximum ● Input voltage: AC 100 to 240 - HP Officejet 7400 | User Guide - Page 227
fields Additional specifications If you have Internet access, you can get acoustic information from the HP website. Go to www.hp.com/support. Environmental product stewardship program This section contains information about environmental standards. Protecting the environment Hewlett-Packard is - HP Officejet 7400 | User Guide - Page 228
with the marketing name (HP Officejet 7300/7400 series all-inone) or trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty or repair information. Your telephone company may ask you to disconnect this equipment from the network until the problem - HP Officejet 7400 | User Guide - Page 229
the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm (8 inches) during normal operation. Technical information 226 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 230
Canada specifications were met. It does not imply that Industry Canada approved the equipment. Users should ensure for their own protection that the electrical ground connections of the power FCC Part 68 Hewlett-Packard Company if additional product support problems, you should contact your equipment - HP Officejet 7400 | User Guide - Page 231
the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada. For Indoor Use. Le présent du Canada. Le composant RF interne est conforme a la norme CDN-210 d'Industrie Canada. Technical information 228 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 232
to users in the European Economic Area (wireless products) Radio products with the CE 0984 or power radio LAN product operating in 2.4-GHz band, for Home and Office environments. In some countries/regions, using the product may be subject to specific restrictions as listed for specific Guide 229 - HP Officejet 7400 | User Guide - Page 233
/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: declares, that the product Regulatory Model Number: Product Name: Model Number(s): Power Adapter(s) HP part#: 16399 West Bernardo Drive San Diego CA 92127, USA SDGOB-0305-02 OfficeJet 7300 Series - HP Officejet 7400 | User Guide - Page 234
's Name: Hewlett-Packard Company Manufacturer's Address: declares, that the product Regulatory Model Number: Product Name: Model Number(s): Power Adapter(s) HP part#: 16399 West Bernardo Drive San Diego CA 92127, USA SDGOB-0305-03 OfficeJet 7400 Series (Q3462A) OfficeJet 7410 (Q5569A/B, Q5573C - HP Officejet 7400 | User Guide - Page 235
5 number of copies 57 order. see collate paper size 53 paper types, recommended 54 photos onto letter or A4 paper 60 photos, enhance 64 quality 55 reduce 63 reduce/enlarge copies 62 several on one page 61 size, custom 63 speed 55 text, enhance 64 two on one 59 HP Officejet 7300/7400 series all-in - HP Officejet 7400 | User Guide - Page 236
HP Officejet 7300 series 230 HP Officejet 7400 series specifications 222 forward faxes 118, 119 header 111 Internet, over 123, 188 ISDN line, set up 81 lighten or darken 116 manual receive 109 manual send 105, 184 menu 9 menu button 4 monitor dialing 107 paper size 118 paper tray 118 troubleshoot 178 - HP Officejet 7400 | User Guide - Page 237
install device software 189 installation problems 167 Instant Share. see HP Instant Share Internet fax, using 123, 188 iron-on transfers load 36 ISDN line, set up 81 J jams, paper 38, 173, 191 K keypad 4, 111 L labels load 36 left arrow 6 legal paper 234 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 238
User Guide 150 P paper copy paper size 53 incompatible types 32 jams 38, 173, 191 legal to letter copy 63 load 32 order 149 paper sizes 220 paper specifications 220 recommended copy paper types 54 recommended types 31 size, set for fax 118 troubleshoot 191 paper tray fax, select for 117 paper tray - HP Officejet 7400 | User Guide - Page 239
160 troubleshoot 170, 198 print margin specifications 221 print photos button 5 prompt delay time 165 proof sheet button 5 fill in 43 menu 9 print 42 scan 44 proxy settings 202 pulse dial 118 Q quality button 5 Quick Print 50 R Readme file 167 rear paper tray 56 receive faxes forwarding 118 manually - HP Officejet 7400 | User Guide - Page 240
paper specifications 220 paper tray capacities 220 physical specifications 223 power specifications 223 print margin specifications 221 print specifications 221 scan specifications 223 system requirements 220 weight 223 wireless specifications 228 telephone receive fax 109 send fax 105 User Guide - HP Officejet 7400 | User Guide - Page 241
, 186, 188 warranty 188 statement 216 fax test 179 Webscan 21 hardware setup 167 wired connection icons 6 HP Instant Share not set wireless connection icons up 189 ad hoc 6 HP Instant Share operations 198 X xD memory card 39 Z zoom button 5 238 HP Officejet 7300/7400 series all-in-one - HP Officejet 7400 | User Guide - Page 242
Printed on at least 50% total recycled fiber with at least 10% post-consumer paper © 2004 Hewlett-Packard Development Company, L.P. Electronic Edition www.hp.com *Q3461-90160* *Q3461-90160* Q3461-90160
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HP Officejet 7300/7400 series all-in-one
User Guide