HP Officejet 7500A User Guide - Page 90
Solve printing problems, The printer shuts down unexpectedly, Alignment fails - printer drivers
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Chapter 8 Solve printing problems This section contains the following topics: • The printer shuts down unexpectedly • Alignment fails • Printer takes a long time to print • Something on the page is missing or incorrect The printer shuts down unexpectedly Check the power and power connections Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical requirements. Alignment fails If the alignment page appears to be only partially printed, or if it has light or white streaks, try cleaning the printhead. If the alignment process fails, make sure you have loaded unused, plain white paper into the input tray. If you have colored paper loaded in the input tray when you align the ink cartridges, the alignment fails. If the alignment process fails repeatedly, you might have a defective sensor or ink cartridge. Contact HP support. Go to www.hp.com/support. If prompted, select your country/region, and then click Contact HP for information on calling for technical support. Printer takes a long time to print Check the system configuration and resources Make sure the computer meets the minimum system requirements for the printer. For more information, see System requirements. Check the HP software settings Print speed is slower when you select high print-quality settings. To increase the print speed, select different print settings in the printer driver. For more information, see Print. Check the ink cartridge levels If a cartridge is completely out of ink, the printer may slow down to keep the printhead from overheating. Something on the page is missing or incorrect Check the ink cartridges Make sure the correct ink cartridges are installed and the ink cartridges are not low on ink. For more information, see Check the estimated ink levels. 86 Solve a problem